Polycom PDS 725-78600-002A2 User Manual
Polycom® Digital Signage™
™
(PDS
) 2000 Server
Getting Started Guide
1.0 | August 2010 | 3725-78600-002A2
Trademark Information
Polycom®, the Triangles logo, ReadiManager®, SoundPoint®, SoundStation®, ViaVideo®, VoiceStation®,
Vortex®, and VSX® are registered trademarks of Polycom, Inc. Convene™ , Global Management System™,
iPower™, MGC™, People+Content™, People On Content™, Polycom Conference Suite™, Polycom Converged
Management Application™ (CMA™), Polycom Distributed Media Application™ (DMA™), Polycom HD Voice™,
Polycom PathNavigator™, Polycom VideoPlus™, Polycom VoicePlus™, PVX™, RAS™, ReadiConvene™, RMX
2000™, RSS™, V2iU™, VBP™, VS4000™, and VTX™ are trademarks of Polycom, Inc.
All other trademarks are the property of their respective owners.
Patent Information
The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent
applications held by Polycom, Inc.
© 2010 Polycom, Inc. All rights reserved.
Polycom, Inc.
4750 Willow Road
Pleasanton, CA 94588-2708
USA
No part of this document may be reproduced or transmitted in any form or by any means, electronic or
mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing
includes translating into another language or format.
As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the
software contained within its products. The software is protected by United States copyright laws and international
treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g., a book or sound
recording).
Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not
responsible for printing or clerical errors. Information in this document is subject to change without notice.
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Contents
Contents
1 About Polycom Digital Signage . . . . . . . . . . . . . . . . . . . . . . 1
Polycom Digital Signage Solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Polycom Digital Signage Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Polycom Digital Signage Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Polycom Digital Signage Remote Manager . . . . . . . . . . . . . . . . . . . . 2
Polycom Digital Signage Web Controller . . . . . . . . . . . . . . . . . . . . . 2
Polycom Digital Signage Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Architecture Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Polycom Global Services Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2 Polycom Digital Signage Server Hardware Setup . . . . . . . . . 5
Hardware Installation Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Safety Notice and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Environmental Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Ratings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Electrical and General Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Disposing of Battery Backup Units - If Applicable . . . . . . . . . . . . . 8
Unpacking the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
The 4-post rack assembly consists of: . . . . . . . . . . . . . . . . . . . . . . . . 11
The 2-post rack assembly consists of: . . . . . . . . . . . . . . . . . . . . . . . . 11
Site Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Setup location, rack and appliance precautions . . . . . . . . . . . . . . . 11
Rack Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
4-Post Rack Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2-Post Rack Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Rear Panel Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Front Panel Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3 Polycom Digital Signage Server Software Setup . . . . . . . . . 19
Polycom Digital Signage Server Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Installing Remote Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Pre-Installation Procedures on Windows Vista and Windows 7 . 20
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Starting the Remote Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Polycom, Inc. iii
Digital Signage Getting Started Guide
A Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
iv Polycom, Inc.
About Polycom Digital Signage
This chapter explains the Polycom Digital Signage architecture.
This chapter contains the following sections:
• Polycom Digital Signage Solution
• Architecture Overview
• Customer Support
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Polycom Digital Signage Solution
The Polycom Digital Signage solution is a combination of powerful
applications, including the following components:
Polycom Digital Signage Player
The Polycom Digital Signage Player is a powerful broadcast rendering engine
that delivers the highest quality output with the highest level of reliability.
Unlike simple video playback devices, the Polycom Digital Signage Player
dynamically arranges and composes signage elements, objects or zones in real
time to generate the final video output. This means individual content
elements can be changed at any time, without requiring entire video segments
to be re-rendered whenever a change is needed.
Polycom Digital Signage Server
The Polycom Digital Signage Server automatically distributes new content to
remote locations and receives continuous status updates from all Polycom
Digital Signage Players.
Polycom, Inc. 1
Polycom Digital Signage Server Getting Started Guide Architecture Overview
Polycom Digital Signage Remote Manager
The Polycom Digital Signage Remote Manager application works with the
Polycom Digital Signage Server to enable administration of networks of
players.
Polycom Digital Signage Web Controller
The Polycom Digital Signage Web Controller software lets users easily update
and manage content on the Players in a Polycom Digital Signage network,
with point-and-click simplicity.
Polycom Digital Signage Agent
The Polycom Digital Signage Agent software is the link between Players and
the Server, enabling network status and health monitoring.
Architecture Overview
The image above presents an overview of the Polycom Digital Signage
solution, depicting the overarching architecture for the various components of
the solution. Content, in the form of templates, assets, and playlists, is created,
assembled and managed using the Polycom Digital Signage Web Controller.
Users can easily update content using the Web Controller’s point-and-click
interface.
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Customer Support About Polycom Digital Signage
The content is automatically distributed to Polycom Digital Signage Players
via the Polycom Digital Signage Server, which acts as the central hub for the
Polycom Digital Signage system.
The Polycom Digital Signage Player renders content in real time for display to
a monitor, with the Polycom Digital Signage Agent linking Players to the
Server. The Polycom Digital Signage Agent also monitors the status of the
Polycom Digital Signage Player, and sends regular heartbeat and status
messages to the Polycom Digital Signage Server. The Agent can also take steps
to "heal" the Player if it detects a problem.
Administrators monitor and manage the system using the Polycom Digital
Signage Remote Manager application. This software displays the status and
details of all the Players connected to the system.
Administrators can also use the Polycom Digital Signage Remote Manager to
distribute and manage content packages, as well as issue commands to
individual players or groups of players, although content updates and
distribution are typically handled via the Polycom Digital Signage Web
Controller.
The Web Controller is used for day-to-day updates to content appearing on the
monitors in a given Polycom Digital Signage network.
Customer Support
Recognizing that technology alone cannot solve today’s complex challenges,
Polycom Global Services provides the industry’s best technical support staff
and programs to let you concentrate on the task at hand. Polycom users can
select from a variety of support solutions to obtain the level of support that
best meets their needs.
Before contacting your Polycom Global Services representative for technical
assistance, gather as much information as possible about your situation. Any
information you can provide helps us assess the problem and develop an
appropriate solution.
Polycom Global Services Telephone
If you have comments or questions about Polycom or if you need technical
assistance, contact:
• Polycom Global Services in U.S.A. 888-248-4143
Polycom, Inc. 3
Polycom Digital Signage Server Getting Started Guide Customer Support
4 Polycom, Inc.
Polycom Digital Signage Server Hardware Setup
This chapter explains how to set up the Polycom Digital Signage (PDS) Server
as part of the Polycom Digital Signage solution. This chapter includes the
following sections:
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• Hardware Installation Procedures
• Safety Notice and Warnings
• Ratings
• Electrical and General Safety Guidelines
• Unpacking the Appliance
• Site Preparation
• Rack Installation
• Rear Panel Connections
• Front Panel Operation
Hardware Installation Procedures
To configure the PDS Server appliance as part of the Polycom Digital Signage
solution, you must have a:
• PC to initialize and configure the PDS Server appliance.
• Ethernet cable to connect the PC to the PDS Server appliance.
Polycom, Inc. 5
Polycom Digital Signage Server Getting Started Guide Safety Notice and Warnings
Safety Notice and Warnings
Environmental Warning
Perchlorate Material - special handling may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
This notice is required by California Code of Regulations, Title 22, Division 4.5,
Chapter 33: Best Management Practices for Perchlorate Materials. This
product/part includes a battery that contains Perchlorate material.
Ratings
V: 100 - 240 VAC (auto-range)
Hz: 60/50
A: 4.0
Electrical and General Safety Guidelines
CAUTION
This appliance is intended for installation in restricted areas only. Initial
setup and maintenance should be performed by qualified personnel.
CAUTION
Power down the appliance following the operating system’s proper power
down procedure from the front panel. Unplug all AC power cord(s) before
servicing.
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