Polycom PathNavigator, PathNavigator 7.0 Release Note

PathNavigator  7.0 Release Notes

October 11, 2004

This document provides complementary or late-breaking information to supplement the PathNavigator User Guide documentation. Check the Polycom web site (http://www.polycom.com) for the latest information.

Check the User Guide or the Read Me First for more information on system requirements, installation, and licensing.

Table of Contents

What’s New in Version 7 ...............................................................................................................................2

Enhancements in Version 7 .......................................................................................................................... 2

New Licensing Mechanism........................................................................................................................ 2

Resolution of prefixes ................................................................................................................................ 2

CDR Enhancements.................................................................................................................................. 2

Minimum System Requirements ................................................................................................................... 7

Installation Notes........................................................................................................................................... 8

Installation Instructions .............................................................................................................................. 8

Installing PathNavigator in conjunction with a WebCommander ..............................................................9

Licensing – Please Read (Not For Demo Keys) ........................................................................................... 9

Key Code Installation Requirement........................................................................................................... 9

New Installation ......................................................................................................................................... 9

Upgrading to Version 7.............................................................................................................................. 9

Upgrading a PathNavigator Redundancy Server .................................................................................... 10

Logging Into PathNavigator.........................................................................................................................11

Technical Q&A ............................................................................................................................................12

Bugs Fixed for Version 7.............................................................................................................................14

Known Issues for Version 7 ........................................................................................................................14

Copyright (c) 2004 Polycom Incorporated. All rights reserved. Polycom, the Polycom logo design and ViewStation are registered trademarks, PathNavigator, Global Management System, and iPower are trademarks of Polycom, Inc. in the United States and various other countries. All other trademarks are the property of respective owners

WHAT’S NEW IN VERSION 7

PathNavigator has several new features that greatly enrich its cooperative deployment possibilities, see the list below. In addition, PathNavigator has also several additions and enhancements over version 5 giving the user more information for diagnostics, better resolution handling and improved performance.

 RTP Statistics - Monitor latency, jitter or packet loss real time for determining

Quality of Service (QoS) for endpoints that support H.460.9. The V-Series software code that will support H.460.9 will be released in December 2004.

 Extended Error Messaging- PathNavigator will send proprietary codes to the

VSX that will be interpreted in lay man terms to the end user why the call cannot connect or why it disconnected. The V-Series software code that will support this proprietary mechanism will be released in December 2004.

 Windows Server 2003 - Support for the latest Windows server platform.

Upgrade PathNavigator and the Server OS

 Firewall Traversal support –Enables customers who have deployed either a

Cisco PIX or Edgewater Networks EdgeMarc SBC to allow inbound and outbound calls to traverse their enterprise firewall. This important new feature extends IP video conferencing from internal calling scenarios only to include external to internal video conferencing without the requirement of ISDN.

 Bandwidth Authorization – This feature ensures that calls scheduled through

Polycom Conference Suite are assured to go through if adhoc calls are placed. Before a nonscheduled call can be placed, PathNavigator will check with Polycom Conference Suite to see if there are scheduled calls within the default call limit specified in Polycom Conference Suite. If there are no scheduled calls, Polycom Conference Suite will tell PathNavigator that the call can go through.

ENHANCEMENTS IN VERSION 7

New Licensing Mechanism

PathNavigator will no longer recognize authentication codes prefixed with PNA. Upgrade key codes will be sent via email to customers who are under warranty. Please refer to the Licensing section in this document for more information.

Resolution of prefixes

PathNavigator used to resolve prefixes by looking at the shortest match. So if a single digit prefix existed, PathNavigator will ignore the double digits for numbers starting with that same single digit prefix. Now PathNavigator will perform the longest prefix match before trying to resolve the address. So smaller digit combinations for services and aliases are now usable in PathNavigator.

CDR Enhancements

PathNavigator has now more information in a Call Detail Record Report. The fields below are available in the new tab area for each generated report.

Field Description

CallID Global unique identifier of call ConferenceID Global unique identifier of call. If call is

a point to point, conference ID and call

ID are two different numbers Dial string What was dialed by the caller Modified dial string This is the dial string modified by

PathNavigator with the proper codes

that is sent to either an MCU or a

Gateway. Terminate party This which side (source or destination or

unknown) ended the call. Terminate reason The states are normal, abnormal or

unknown. The states are determined by

the disconnect message sent to

PathNavigator. Q850 Code Q.850 reason for disconnect. Please

refer to the table below to interpret

code. Source IP IP Address of source endpoint Destination IP IP Address of destination endpoint Source H.323ID H.323 ID of source endpoint Destination H.323ID H.323 ID of source endpoint Source E164 E.164 alias of source endpoint Destination E164 E.164 alias of destination endpoint

Q850 Codes

# Code Description

1 Unassigned Number 2 No Route To Network 3 No Route to Destination 4 Send Special Info Tone 5 Misdialed Trunk Prefix 6 Channel Unacceptable 7 Call Awarded Delivery in Established Channel 8 Preemption 9 Circuit Reserved for Use 16 Normal 17 User Busy 18 User Not Responding 19 No Answer From User 20 Subscriber Absent 21 Call Rejected 22 Number Changed 26 Non Selected User Clearing 27 Destination Out of Order 28 Invalid Number Format 29 Facility Rejected 30 Response To Status Enquiry 31 Normal Unspecified

34 No Circuit or Channel Available 38 Network Out Of Order 39 Permanent Frame Mode Out of Service 40 Permanent Frame Mode Connection Operational 41 Temporary Failure 42 Switching Equipment Congestion 43 Access Information Discarded 44 Requested Circuit or Channel Unavailable 46 Precedence Call Blocked 47 Resource Unavailable 49 Quality of Service Not Available 50 Requested Facility Not Subscribed 53 Outgoing Calls Barred Within CUG 55 Incoming Calls Barred Within CUG 57 Bearer Capability Not Authorized 58 Bearer Capability Not Available 62 Inconsistency in Access Info and Subscriber Class 63 Service or Option Not Available 65 Bearer Capability Not Implemented 66 Channel Type Not Implemented 69 Requested Facility Not Implemented 70 Only Bearer Restricted Available 79 Service or Option Not Implemented 81 Invalid Call Reference 82 Identified Channel Does Not Exist 83 Suspended Call Identity Invalid 84 Call Identity In Use 85 No Suspended Call 86 Call with Identity has Cleared 87 User Not Member of CUG 88 Incompatible Destination 90 Non-Existent CUG 91 Invalid Transit Network 95 Invalid Message 96 Mandatory Info Element Missing 97 Message Type Non-Existent or Not Implemented 98 Message Not Compatible with State or Not Implemented 99 Parameter Non-Existent or Not Implemented 100 Invalid Info Element Contents 101 Message Not Compatible with State 102 Recovery On Timer Expired 103 Non-Existent or Not Implemented Parameter Passed 110 Message with Unrecognized Parameter 111 Protocol Error Interworking Unspecified

Additional CDR changes

• Record change for duration of a call. In version 7, the duration of the call is now changed to reflect the connected time of the call instead of including the time it takes for call initiation and disconnection.

• Additional filter for a CDR query has been added. Calls can be filtered based on choosing whether the selected endpoint is the source, destination or both.

• Export all records in CSV – This will export the raw data as shown in the database. Note: The IP addresses will be unrecognizable and will need to be converted using a hex converter. A mini application has been included to help convert the IP address from numerical format to IP address format. It can be found in the System_Update_Resources folder once PathNavigator has been extracted.

Enhanced Routing Capabilities

• PathNavigator now supports H.245 routing. The routing is not configurable and set to system defaults.

Other Changes

• The VPN/Internet network now has an upper limit bandwidth defaulted to – 2147 Tbps and the max bit rate for per call is 2147 Tbps. This value may be adjusted downward.

• PathNavigator can now bind to a specific Network Interface Card (NIC) when the server that is running PathNavigator has more than 1 NIC.

ETTING UP THE ABILITY TO CREATE REMOTE VIDEO CALLS THROUGH YOUR

ENTERPRISE VPN

These instructions illustrate how to setup calling from a remote site that is part of an enterprise VPN. Small Office Home Office Users that have their endpoints registered through the VPN to their enterprise PathNavigator will now be able to create calls.

1. When using ViaVideo (Release ver 5.1) that is connected to a VPN network, the “Use VPN Address or Secondary Network Adapter:” and the “Automatically detect VPN address…” must be selected. See pictures below.

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Polycom PathNavigator, PathNavigator 7.0 Release Note

Specifications and Main Features

Frequently Asked Questions

User Manual