Polycom PANO User Guide
User Guide
Polycom® Pano
1.0 | September 2016 | 3725-42667-001A
Copyright© 2016, Polycom, Inc. All rights reserved. No part of this document may be reproduced, translated into another
language or format, or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the
express written permission of Polycom, Inc.
6001 America Center Drive
San Jose, CA 95002
USA
Trademarks Polycom
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and various other countries.
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of Polycom.
®
, the Polycom logo and the names and marks associated with Polycom products are
Disclaimer While Polycom uses reasonable efforts to include accurate and up-to-date information in this document,
Polycom makes no warranties or representations as to its accuracy. Polycom assumes no liability or responsibility for
any typographical or other errors or omissions in the content of this document.
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information contained in this document for any purpose. Information is provided "as is" without warranty of any kind and
is subject to change without notice. The entire risk arising out of its use remains with the recipient. In no event shall
Polycom and/or its respective suppliers be liable for any direct, consequential, incidental, special, punitive or other
damages whatsoever (including without limitation, damages for loss of business profits, business interruption, or loss of
business information), even if Polycom has been advised of the possibility of such damages.
End User License Agreement By installing, copying, or otherwise using this product, you acknowledge that you
have read, understand and agree to be bound by the terms and conditions of the End User License Agreement for this
product. The EULA for this product is available on the Polycom Support page for the product.
Patent Information The accompanying product may be protected by one or more U.S. and foreign patents and/or
pending patent applications held by Polycom, Inc.
Open Source Software Used in this Product This product may contain open source software. You may receive
the open source software from Polycom up to three (3) years after the distribution date of the applicable product or
software at a charge not greater than the cost to Polycom of shipping or distributing the software to you. To receive
software information, as well as the open source software code used in this product, contact Polycom by email at
OpenSourceVideo@polycom.com.
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your opinions and comments to DocumentationFeedback@polycom.com.
Polycom Support Visit the Polycom Support Center for End User License Agreements, software downloads,
product documents, product licenses, troubleshooting tips, service requests, and more.
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Contents
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Audience, Purpose, and Required Skills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
The Polycom Community . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Getting Started with Polycom® Pano Pod . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Polycom Pano Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Power On the Polycom Pano System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Power On Self Test (POST) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Power Off a Polycom Pano System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Polycom Pano Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Content Viewing Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Annotation Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Content Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Removing an Item from the Content Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Share Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Share Your Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Share Your Screen Using Miracast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Share Your Screen Using AirPlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Stop Sharing Your Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Share Content from a Device Connected to Polycom Pano . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Stop Sharing Content from a Connected Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Polycom Pano App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . , . . . . . . . . . 11
Install Polycom Pano App. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Use Polycom Pano App in Standalone Mode . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Share Content Using Polycom Pano App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Check Application Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Connect to a Room System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Automatically Detect Rooms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Connect to an Automatically Detected Room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
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Recent Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Remove a Device from Recent Devices List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Connect to a Recent Room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Connect to a Room Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Disconnect from a Room System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Share Local Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Stop Sharing Local Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Annotation Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Annotation Toolbar Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Annotate Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Erase an Annotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Undo an Annotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Use Snapshot to Annotate Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Take a Snapshot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Switch between Live Content and a Snapshot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Stop Sharing Annotated Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Highlight Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Create a Whiteboard or Blackboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Exit the Annotation Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
View System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Locate the System Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Locate the IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
View Polycom Pano App Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
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Before You Begin
Topics:
Audience, Purpose, and Required Skills
●
● Get Help
This guide is for users who want to operate Polycom Panl systems.
Please read the Polycom Pano documentation before you operate the system. The following related
documents are available from Polycom Support:
● Polycom Pano Administrator Guide, which describes how to configure, customize, manage, and
troubleshoot Polycom Pano systems
● Setup sheets for your hardware
● Release notes
● Polycom Pano Safety and Regulatory Notices, which describes safety and legal considerations
for using Polycom Pano systems
Polycom recommends that you record the serial number and option key of your PolycomPano system
here for future reference. The serial number for the system is printed on the unit.
System Serial Number: ____________________________________________
Option Key: ____________________________________________________
Audience, Purpose, and Required Skills
The primary audience for this guide are users who want to perform basic to intermediate tasks using the
Polycom Pano system.
Get Help
For more information about installing, configuring, and administering Polycom products, refer to
Documents and Downloads at Polycom Support
The Polycom Community
The Polycom Community gives you access to the latest developer and support information. Participate in
discussion forums to share ideas and solve problems with your colleagues. To register with the Polycom
Community, simply create a Polycom online account. When logged in, you can access Polycom support
personnel and participate in developer and support forums to find the latest information on hardware,
software, and partner solutions topics.
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.
Getting Started with Polycom®
Polycom Pano
Topics:
● Polycom Pano Power
● Polycom Pano Home Screen
This guide includes information about Polycom Pano systems. It includes information that helps you
whether you're just starting to learn about video conferencing or if you just need a quick refresher. It also
includes step-by-step instructions for everyday video conferencing tasks.
For detailed information on the most recent feature descriptions, refer to the Polycom Pano Release
Notes available at support.polycom.com.
Polycom Pano Power
Powering your system on and off is a simple procedure. Make sure the system is powered off before you
connect devices to it. After you have connected all of the related equipment that you intend to use, connect
the power on the system.
It is important to note that Polycom Pano systems are designed to stay in a wake state and do not have a
power button.
Power On the Polycom Pano System
After setting up your system, you need to power on the Polycom Pano system.
Procedure
1 Use the HDMI cable to connect the Polycom Pano system to the monitor. 2 Connect the touch monitor USB cable. 3 Connect the power cord to the Polycom Pano system or connect the LAN cable to
power on the system by Power over Ethernet (PoE).
4 If it is not already connected, connect the LAN cable to the system for network connectivity.
The Polycom splash screen displays within several seconds.
Power On Self Test (POST)
After being powered on, Polycom Pano systems automatically perform system health checks before the
systems are initialized. This process is known as a power on self test, or POST. The status of the POST
sequence is displayed with the LED indicator light on the front of the device.
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All test results are logged in the system memory. For more information about what the colors of the indicator
lights mean, contact your administrator.
When the POST sequence completes with no severe errors, the Polycom Pano system starts normally.
Power Off a Polycom Pano System
If you need to change out a monitor, you might need to power off the Polycom Pano system.
Procedure
» Disconnect the power cord from the Polycom Pano system or disconnect the LAN cable when the
system is powered by PoE.
Polycom Pano Home Screen
The Polycom Pano Home screen invites meeting participants to start collaborating, to share content, or to
touch the screen and start writing. When you select Start Writing, a new session begins on a blackboard
with a toolbar and content tray. When you exit the session, you return to the Home screen. Before
collaborating, you can connect to the system using Polycom Pano app, Airplay, Miracast, or an HDMI
connection. The following information appears on the home screen:
● System Information
● Content Viewing Area
● Annotation Toolbar
● Content Tray
System Information
The following information about the system is available on the Home screen:
● IP Address - Location identifier for the Polycom Pano system used to connect Polycom Pano app.
address is also used by administrators to access the web interface to configure the system.
The IP
● Room System Name - The name assigned to the system and broadcast to nearby devices.
● Date and Time - Current date and time associated with the system’s configured location.
● PIN - Code that is assigned to the system to limit access.
Content Viewing Area
The content sharing sources display in the center of the Home screen. This area shows a single
maximized content source or up to four minimized content sources. For more details about sharing
content on the Polycom Pano, see Share Content.
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