Polycom P011 User Guide

USER GUIDE

2.0 | May 2019 | 3725-85853-001A

Polycom® G7500

Copyright© 2019, Polycom, Inc. All rights reserved. No part of this document may be reproduced, translated into another language or format, or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc.

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End User License Agreement By installing, copying, or otherwise using this product, you acknowledge that you have read, understand and agree to be bound by the terms and conditions of the End User License Agreement for this product. The EULA for this product is available on the Polycom Support page for the product.

Patent Information The accompanying product may be protected by one or more U.S. and foreign patents and/or pending patent applications held by Polycom, Inc.

Open Source Software Used in this Product This product may contain open source software. You may receive the open source software from Polycom up to three (3) years after the distribution date of the applicable product or software at a charge not greater than the cost to Polycom of shipping or distributing the software to you. To receive software information, as well as the open source software code used in this product, contact Polycom by email at [e-mail] (for video products) or [e-mail] (for voice products).

Disclaimer While Polycom uses reasonable efforts to include accurate and up-to-date information in this document, Polycom makes no warranties or representations as to its accuracy. Polycom assumes no liability or responsibility for any typographical or other errors or omissions in the content of this document.

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Contents
Before You Begin................................................................................................	4
Get Help..............................................................................................................................	4
The Polycom Community.........................................................................................	4
Polycom and Partner Resources..............................................................................	4
Documentation Feedback........................................................................................	4
Product Overview...............................................................................................	5
General Features and Capabilities......................................................................................	5
Screen Reference...............................................................................................................	5
Getting Started...................................................................................................	8
Home Screen Quick Reference..........................................................................................	8
LED Status Indicators for the G7500 System.....................................................................	9
LED Status Indicators for the Polycom® Microphone Adapter..................................	9
LED Status Indicators for IP Microphones.............................................................	10
Using a Remote Control..................................................................................	12
Wake the System..............................................................................................................	12
Remote Control Button Reference....................................................................................	12
Pair Your Remote Control.................................................................................................	14
Using a Touch Monitor.....................................................................................	15
Configure a Touch Monitor................................................................................................	15
Wake Your Touch Monitor.................................................................................................	15
Placing Calls.....................................................................................................	16
Place a Call Using the Onscreen Keyboard......................................................................	16
Place a Conference Call...................................................................................................	17
Place an Audio Call...........................................................................................................	17
Answer a Call....................................................................................................................	17
Ignore a Call......................................................................................................................	17
Adjust Volume...................................................................................................................	18
Mute Your Local Microphones...........................................................................................	18
Unmute Your Local Microphones......................................................................................	18
Mute Video........................................................................................................................	18
Unmute Video....................................................................................................................	19

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Contents

Hang Up a Call..................................................................................................................	19
Calling Contacts...............................................................................................	20
Manage Contacts..............................................................................................................	20
Call a Contact....................................................................................................................	20
Call a Frequent Contact....................................................................................................	20
Call a Recent Contact.......................................................................................................	21
Calling Favorite Contacts................................................................................	22
Favorite a Contact.............................................................................................................	22
Unfavorite a Contact.........................................................................................................	22
Call a Favorite Contact......................................................................................................	22
Joining Meetings from the Calendar..............................................................	23
Viewing Meeting Cards.....................................................................................................	23
Place a Call from a Meeting Card.....................................................................................	23
Join an Overbooked Meeting............................................................................................	24
Manually Dial to Join a Meeting........................................................................................	24
Customizing Calls for Your Site......................................................................	25
Change Participant Layouts..............................................................................................	25
Sharing Content from a Computer or Device................................................	26
View Content Help Tips.....................................................................................................	26
Polycom Content App.......................................................................................................	26
Share Content Casted from AirPlay or Miracast...............................................................	27
Share Content Using an HDMI Connection......................................................................	27
Sharing Content on a Blackboard or Whiteboard.........................................	28
Annotating on a Blackboard or Whiteboard......................................................................	28
Access the Help Screen.........................................................................................	28
Add a Blackboard or Whiteboard...........................................................................	28
Take a Snapshot.....................................................................................................	29
Delete a Snapshot or Content................................................................................	29
End a Content Session.....................................................................................................	29
Hang Up a Call that includes Content...............................................................................	29
Cameras............................................................................................................	31

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Contents

Adjust a Camera...............................................................................................................	31
Turn Your Camera Off.......................................................................................................	32
Turn Your Camera On.......................................................................................................	32
Turn Camera Tracking On.................................................................................................	32
Turn Camera Tracking Off.................................................................................................	32
Camera Presets................................................................................................	33
Select a Preset..................................................................................................................	33
Save a Preset....................................................................................................................	33
Delete a Preset.................................................................................................................	34
System Settings...............................................................................................	35
Status Settings Reference................................................................................................	35
Diagnostic Settings Reference..........................................................................................	36
Perform a Monitor Test...........................................................................................	37
Perform a Speaker Test..........................................................................................	37
Test Audio Meter Levels.........................................................................................	38
Accessibility Features.....................................................................................	39
Features for Hearing-Impaired Users................................................................................	39
Features for Vision-Impaired and Blind Users..................................................................	39
Features for Mobility-Impaired Users................................................................................	40

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Before You Begin

Topics:

▪Get Help

The Polycom G7500 User Guide contains overview information, procedures, and references you can use to perform tasks with the following Polycom® G7500 system products:

▪Polycom® G7500 system (Model: P011)

▪Polycom® IP Table Microphone (Model: P013)

▪Polycom® IP Ceiling Microphone (Model: P014)

Get Help

For information about installing, configuring, using, and administering Polycom products, refer to product documentation on Polycom Support.

The Polycom Community

The Polycom Community gives you access to the latest developer and support information. Participate in discussion forums to share ideas and solve problems with your colleagues. To register with the Polycom Community, simply create a Polycom online account. When logged in, you can access Polycom support personnel and participate in developer and support forums to find the latest information on hardware, software, and partner solutions topics.

Polycom and Partner Resources

In addition to this guide, the following documentation further describes Polycom endpoints and peripherals used in video conferencing. The Release Notes, in particular, might include known issues or limitations related to interoperability with Polycom endpoints.

For more information, refer to the Polycom Documentation Library.

▪Polycom® G7500 Release Notes

▪Polycom® G7500 Administrator Guide

Documentation Feedback

We welcome your feedback to improve the quality of Polycom documentation.

You can email Documentation Feedback for any queries or suggestions related to this documentation.

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Product Overview

Topics:

▪General Features and Capabilities

▪Screen Reference

The Polycom® G7500 system is an all-in-one video conferencing and content-sharing solution.

General Features and Capabilities

The system provides the following features and capabilities:

▪Placing and joining video calls

▪Sharing video content

▪Creating favorites list

▪Collaborating with electronic whiteboarding

▪Viewing and joining scheduled calendar meetings

▪Managing contacts, call lists, and directories

Screen Reference

The following tables provide screen layouts for the G7500 home screen and content screen.

Note: Some elements of your screen may be different depending on the system configuration.

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Product Overview

Home Screen

Number	Description
1	System information bar, shows system information such as date/time and system name.
2	Task buttons, opens screens for placing calls, sharing content, or creating a blackboard.
3	Menu, opens navigation menus to access features.
4	Local camera view.

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Product Overview

Content Screen

Number	Description
1	System information bar, shows system information such as system name and time.
2	Camera views of call participants.
3	Opens presentation mode (full screen).
4	Content toolbar, provides tools to annotate and work with content.
5	Content management functions.

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Getting Started

Topics:

▪Home Screen Quick Reference

▪LED Status Indicators for the G7500 System

Home Screen Quick Reference

The home screen is the first screen you encounter on the system’s monitor. From this screen, you have quick access to many of the functions.

Some of the following interactive and read-only elements might not display on your system.

Home Screen Elements

Name	Description
Name	Descriptive name determined by the system administrator. Used
	when you want to connect to a system.
Security Code	Displayed after you attempt a source connection. Use the four-digit
	code to set up wireless connections through AirPlay, Miracast, or
	Polycom Content App.
IP Address	IP address, SIP, H.323, and secondary network configured for your
	system.
Current time	Local time zone.
Current date	Local time zone date.
Warning	Notification that the system has detected one or more problems that
	might prevent it from fully functioning.
Calendar or Favorites cards	Either of these card types display so that you can view your
	calendar or favorites.
Place a Call	Opens a call screen where you can dial a call. Or you can select a
	card to dial numbers, access favorites, or view your calendar.
Content	When content is available, the system displays a list of available
	content. Otherwise, opens a help screen that describes how to set
	up content sharing using HDMI, the Polycom Content App, or an
	AirPlay or Miracast-certified device.
Blackboard	Creates a new blackboard, where you can share annotations or
	drawings.

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Getting Started

Name	Description
Menu	Opens new menu selections for calling, sharing content, camera
	control, and more.

LED Status Indicators for the G7500 System

There’s an LED on the front right corner of the codec to help you understand the state of your G7500 system.

Figure 1: G7500 LED Status Indicator Location

G7500 System LED Status Indicators

Indicator	Status
Blinking white	Powering on or off
Solid white	Working normally
Blinking amber	Update in progress
Solid amber	Sleeping
Blinking red	Error preventing normal operation

LED Status Indicators for the Polycom® Microphone Adapter

There’s an LED to help you understand the state of your microphone adapter.

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Getting Started

Figure 2: Microphone Adapter LED Status Indicator Location

Microphone Adapter LED Status Indicators

Indicator	Status
Blinking white	Powering on
Solid white	On
Blinking blue	Ready to pair
Solid blue	Paired successfully
Blinking green and blue	Update in progress

LED Status Indicators for IP Microphones

There’s an LED on the IP table and ceiling microphones to help you understand the state of each device.

Figure 3: Polycom IP Table Microphone LED Status Indicator Location

IP Microphone LED Status Indicators

Indicator	Status
Solid then blinking white	Powering on
Solid red	Muted microphone
	To avoid distraction, the ceiling microphone doesn't display red when muted.
Solid green	In a call
	To avoid distraction, the ceiling microphone doesn't display green in a call.
Alternating blinking and solid	Update in progress
amber

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Getting Started

Indicator	Status
Blinking amber	Factory reset in progress
Blinking blue	Ready to pair
Solid blue	Paired successfully

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