Polycom P011 User Guide
USER GUIDE 2.0 | May 2019 | 3725-85853-001A
Polycom® G7500
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Contents
Before You Begin................................................................................................4
Get Help.............................................................................................................................. 4
The Polycom Community......................................................................................... 4
Polycom and Partner Resources..............................................................................4
Documentation Feedback........................................................................................ 4
Product Overview...............................................................................................5
General Features and Capabilities......................................................................................5
Screen Reference............................................................................................................... 5
Getting Started................................................................................................... 8
Home Screen Quick Reference.......................................................................................... 8
LED Status Indicators for the G7500 System..................................................................... 9
LED Status Indicators for the Polycom® Microphone Adapter..................................9
LED Status Indicators for IP Microphones............................................................. 10
Using a Remote Control.................................................................................. 12
Wake the System.............................................................................................................. 12
Remote Control Button Reference.................................................................................... 12
Pair Your Remote Control................................................................................................. 14
Using a Touch Monitor.....................................................................................15
Configure a Touch Monitor................................................................................................15
Wake Your Touch Monitor................................................................................................. 15
Placing Calls..................................................................................................... 16
Place a Call Using the Onscreen Keyboard......................................................................16
Place a Conference Call................................................................................................... 17
Place an Audio Call...........................................................................................................17
Answer a Call.................................................................................................................... 17
Ignore a Call......................................................................................................................17
Adjust Volume................................................................................................................... 18
Mute Your Local Microphones...........................................................................................18
Unmute Your Local Microphones...................................................................................... 18
Mute Video........................................................................................................................ 18
Unmute Video....................................................................................................................19
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Hang Up a Call..................................................................................................................19
Calling Contacts............................................................................................... 20
Manage Contacts.............................................................................................................. 20
Call a Contact....................................................................................................................20
Call a Frequent Contact.................................................................................................... 20
Call a Recent Contact....................................................................................................... 21
Calling Favorite Contacts................................................................................ 22
Favorite a Contact.............................................................................................................22
Unfavorite a Contact......................................................................................................... 22
Call a Favorite Contact......................................................................................................22
Joining Meetings from the Calendar.............................................................. 23
Viewing Meeting Cards..................................................................................................... 23
Place a Call from a Meeting Card..................................................................................... 23
Join an Overbooked Meeting............................................................................................ 24
Manually Dial to Join a Meeting........................................................................................ 24
Contents
Customizing Calls for Your Site......................................................................25
Change Participant Layouts.............................................................................................. 25
Sharing Content from a Computer or Device................................................ 26
View Content Help Tips.....................................................................................................26
Polycom Content App....................................................................................................... 26
Share Content Casted from AirPlay or Miracast............................................................... 27
Share Content Using an HDMI Connection...................................................................... 27
Sharing Content on a Blackboard or Whiteboard......................................... 28
Annotating on a Blackboard or Whiteboard...................................................................... 28
Access the Help Screen......................................................................................... 28
Add a Blackboard or Whiteboard........................................................................... 28
Take a Snapshot.....................................................................................................29
Delete a Snapshot or Content................................................................................ 29
End a Content Session..................................................................................................... 29
Hang Up a Call that includes Content............................................................................... 29
Cameras............................................................................................................ 31
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Adjust a Camera............................................................................................................... 31
Turn Your Camera Off.......................................................................................................32
Turn Your Camera On.......................................................................................................32
Turn Camera Tracking On.................................................................................................32
Turn Camera Tracking Off.................................................................................................32
Camera Presets................................................................................................ 33
Select a Preset..................................................................................................................33
Save a Preset....................................................................................................................33
Delete a Preset................................................................................................................. 34
System Settings............................................................................................... 35
Status Settings Reference................................................................................................ 35
Diagnostic Settings Reference..........................................................................................36
Perform a Monitor Test........................................................................................... 37
Perform a Speaker Test..........................................................................................37
Test Audio Meter Levels......................................................................................... 38
Contents
Accessibility Features..................................................................................... 39
Features for Hearing-Impaired Users................................................................................39
Features for Vision-Impaired and Blind Users.................................................................. 39
Features for Mobility-Impaired Users................................................................................ 40
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Before You Begin
Topics:
▪ Get Help
The Polycom G7500 User Guide contains overview information, procedures, and references you can use
to perform tasks with the following Polycom® G7500 system products:
▪ Polycom® G7500 system (Model: P011)
▪ Polycom® IP Table Microphone (Model: P013)
▪ Polycom® IP Ceiling Microphone (Model: P014)
Get Help
For information about installing, configuring, using, and administering Polycom products, refer to product
documentation on Polycom Support.
The Polycom Community
The Polycom Community gives you access to the latest developer and support information. Participate in
discussion forums to share ideas and solve problems with your colleagues. To register with the Polycom
Community, simply create a Polycom online account. When logged in, you can access Polycom support
personnel and participate in developer and support forums to find the latest information on hardware,
software, and partner solutions topics.
Polycom and Partner Resources
In addition to this guide, the following documentation further describes Polycom endpoints and
peripherals used in video conferencing. The Release Notes, in particular, might include known issues or
limitations related to interoperability with Polycom endpoints.
For more information, refer to the Polycom Documentation Library.
▪ Polycom® G7500 Release Notes
▪ Polycom® G7500 Administrator Guide
Documentation Feedback
We welcome your feedback to improve the quality of Polycom documentation.
You can email Documentation Feedback for any queries or suggestions related to this documentation.
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Product Overview
Topics:
▪ General Features and Capabilities
▪ Screen Reference
The Polycom® G7500 system is an all-in-one video conferencing and content-sharing solution.
General Features and Capabilities
The system provides the following features and capabilities:
▪ Placing and joining video calls
▪ Sharing video content
▪ Creating favorites list
▪ Collaborating with electronic whiteboarding
▪ Viewing and joining scheduled calendar meetings
▪ Managing contacts, call lists, and directories
Screen Reference
The following tables provide screen layouts for the G7500 home screen and content screen.
Note: Some elements of your screen may be different depending on the system configuration.
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Home Screen
Product Overview
Number Description
1 System information bar, shows system information such as date/time and system name.
2 Task buttons, opens screens for placing calls, sharing content, or creating a blackboard.
3 Menu, opens navigation menus to access features.
4 Local camera view.
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Content Screen
Product Overview
Number Description
1 System information bar, shows system information such as system name and time.
2 Camera views of call participants.
3 Opens presentation mode (full screen).
4 Content toolbar, provides tools to annotate and work with content.
5 Content management functions.
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Getting Started
Topics:
▪ Home Screen Quick Reference
▪ LED Status Indicators for the G7500 System
Home Screen Quick Reference
The home screen is the first screen you encounter on the system’s monitor. From this screen, you have
quick access to many of the functions.
Some of the following interactive and read-only elements might not display on your system.
Home Screen Elements
Name Description
Name Descriptive name determined by the system administrator. Used
when you want to connect to a system.
Security Code Displayed after you attempt a source connection. Use the four-digit
code to set up wireless connections through AirPlay, Miracast, or
Polycom Content App.
IP Address IP address, SIP, H.323, and secondary network configured for your
system.
Current time Local time zone.
Current date Local time zone date.
Warning Notification that the system has detected one or more problems that
might prevent it from fully functioning.
Calendar or Favorites cards Either of these card types display so that you can view your
calendar or favorites.
Place a Call Opens a call screen where you can dial a call. Or you can select a
card to dial numbers, access favorites, or view your calendar.
Content When content is available, the system displays a list of available
content. Otherwise, opens a help screen that describes how to set
up content sharing using HDMI, the Polycom Content App, or an
AirPlay or Miracast-certified device.
Blackboard Creates a new blackboard, where you can share annotations or
drawings.
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Getting Started
Name Description
Menu Opens new menu selections for calling, sharing content, camera
control, and more.
LED Status Indicators for the G7500 System
There’s an LED on the front right corner of the codec to help you understand the state of your G7500
system.
Figure 1: G7500 LED Status Indicator Location
G7500 System LED Status Indicators
Indicator Status
Blinking white Powering on or off
Solid white Working normally
Blinking amber Update in progress
Solid amber Sleeping
Blinking red Error preventing normal operation
LED Status Indicators for the Polycom® Microphone Adapter
There’s an LED to help you understand the state of your microphone adapter.
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Figure 2: Microphone Adapter LED Status Indicator Location
Microphone Adapter LED Status Indicators
Indicator Status
Blinking white Powering on
Solid white On
Blinking blue Ready to pair
Getting Started
Solid blue Paired successfully
Blinking green and blue Update in progress
LED Status Indicators for IP Microphones
There’s an LED on the IP table and ceiling microphones to help you understand the state of each device.
Figure 3: Polycom IP Table Microphone LED Status Indicator Location
IP Microphone LED Status Indicators
Indicator Status
Solid then blinking white Powering on
Solid red Muted microphone
To avoid distraction, the ceiling microphone doesn't display red when muted.
Solid green In a call
To avoid distraction, the ceiling microphone doesn't display green in a call.
Alternating blinking and solid
amber
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Update in progress
Indicator Status
Blinking amber Factory reset in progress
Blinking blue Ready to pair
Solid blue Paired successfully
Getting Started
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