This document covers the following Wi-Fi and/or Bluetooth enabled products:
● Polycom® G7500 System (Model type: P011)
● Polycom® G7500 Remote Control (Model type: P010)
This document also covers the following products that do not contain either Wi-Fi or Bluetooth
functionality:
● Polycom® Microphone IP Adapter (Model type: P012)
● Polycom® IP Table Microphone (Model type: P013)
● Polycom® IP Ceiling Microphone (Model type: P014)
The following sections cover all products above.
Service Agreements
Please contact your Polycom Authorized Reseller for information about service agreements applicable to
your product.
Governing Law
This Limited Warranty and Limitation of Liability shall be governed by the laws of the State of California,
U.S.A., and by the laws of the United States, excluding their conflicts of laws principles. The United Nations
Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from
application to this Limited Warranty and Limitation of Liability.
All rights reserved under International and Pan-American Copyright Conventions. No part of the contents of
this manual may be copied, reproduced, or transmitted in any form or by any means, or translated into
another language or format, in whole or part, without written consent from Polycom, Inc. Do not remove (or
allow anybody else to remove) any product identification, copyright, or other notices.
Limitations of Liability
LIMITATION OF LIABILITY. TO THE FULL EXTENT ALLOWED BY LAW, POLYCOM EXCLUDES FOR ITSELF AND
ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR
INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS
OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL
LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE,
PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF POLYCOM OR ITS AUTHORIZED
RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO
Polycom, Inc. 0
Polycom G7500 Safety and Regulatory Notice
REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT POLYCOM’S OPTION. THIS
DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN
SHALL FAIL OF ITS ESSENTIAL PURPOSE.
Polycom Limited Warranty and Limitation Liability
LIMITED WARRANTY. Polycom warrants to the end user (“Customer”) that this product is expected to be
free from defects in workmanship and materials, under normal use and service, for one year from the date
of purchase from Polycom or its authorized reseller.
Polycom’s sole obligation under this express warranty is at Polycom’s option and expense, to repair the
defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or
if neither of the two foregoing options are reasonably available, Polycom may, on its sole discretion, refund
to Customer the purchase price paid for the defective product. All products that are replaced will become
the property of Polycom. Replacement products or parts may be new or reconditioned.
Polycom is expected to warrant any replaced or repaired product or part for ninety (90) days from shipment,
or the remainder of the initial warranty period, whichever is longer. Products returned to Polycom must be
sent prepaid and packaged appropriately for safe shipment, and it is recommended that they be insured or
sent by a method that provides for tracking of the package. Responsibility for loss or damage does not
transfer to Polycom until the returned item is received by Polycom. The repaired or replaced item will be
shipped to Customer, at Polycom’s expense, not later than thirty (30) days after Polycom receives the
defective product, and Polycom will retain risk of loss or damage until the item is delivered to Customer.
The product software comes with 90-day software warranty, providing for software updates (minor
releases/bug fixes). To continue to receive support, purchasing a maintenance contract is the most
economical solution.
Exclusions
Polycom will not be liable under this limited warranty if its testing and examination disclose that the
alleged defect or malfunction in the product does not exist or results from:
● Failure to follow installation, operation, or maintenance instructions provided by Polycom.
● Unauthorized product modification or alteration.
● Unauthorized use of common carrier communication services accessed through the product.
● Abuse, misuse, negligent acts or omissions of Customer and persons under Customer’s control; or
● Acts of third parties, acts of God, accident, fire, lightening, power surges or outages, or other hazards.
Warranty Exclusive
IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE
REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND
OF THE PURCHASE PRICE PAID, AT POLYCOM’S OPTION. TO THE FULL EXTENT ALLOWED BY
LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL
OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY
OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR
CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY
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Polycom G7500 Safety and Regulatory Notice
QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT, ALL OF WHICH
ARE EXPRESSLY DISCLAIMED. POLYCOM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER
PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE,
INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
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Polycom G7500 Safety and Regulatory Notice
Safety and Disposal Information
WARNING Electrical Safety
Always read product documentation fully before connecting to a power source.
Electrical Specifications
Please provide info. Engineering to provide this data for each device.
Current range
Voltage range
Etc…..
Safety Precautions
● This equipment is intended for indoor use only.
● Always disconnect the sysem from power and telecommunications network before cleaning or
servicing.
● In order to remove all power from this unit, remove all power cords.
● Do not spray liquids directly onto the system when cleaning. Always apply the liquid first to a static-
free cloth.
● Do not immerse the system in any liquids or place any liquids on it.
● Do not disassemble this system. To reduce the risk of shock and to maintain the warranty on the
system, a qualified technician must perform service or repair work.
● There are no user serviceable parts inside this product.
● If the product is intended to be powered by an external power supply then use only the type which
is supplied with this product.
●If the product is intended to be powered using PoE then ensure that an appropriately approved
networking device is used.
● This equipment is not intended to be operated by children.
● Users must not service any parts in compartments that require a tool to access.
● Do not use a power cord that is damaged. This could cause fire or electric shock. Contact the
manufacturer for a replacement cord, if necessary.
● Only use a power cord which is appropriately rated and approved relevant to the country of use.
● This equipment should be used only on even surfaces.
● This equipment has lockable wheels which should be applied while the cart is stationary.
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Polycom G7500 Safety and Regulatory Notice
External Power Supplies
This product must only be used with an external power supply of the type and specification provided with
it. Replacement external power supplies can be obtained from the supplier of your Polycom equipment.
PoE Products
Products that are designed to be connected to a Power Over Ethernet source must only be connected to
a IEEE 802.3af compliant power-over-ethernet (PoE) power source or an IEC60950 limited power source.
The power plug, wall socket combination acts as a disconnection device and must be accessible at all
times.
Power Cables
Only use the power cables that are supplied with this product, these are correctly rated for this product.
Installation of the equipment should be carried out by suitably trained people, and must comply with the
appropriate local and national electrical codes.
Plug Acts as Disconnect Device
The socket outlet to which this apparatus is connected must be installed near the equipment and must
always be readily accessible.
La prise électrique à laquelle l’appareil est branché doit être installée près de l’équipement et doit toujours
être facilement accessible
In addition, all POE sources must meet the Limited Power Source requirements of IEC 60950-1:2005
(2nd Edition); Am1:2009 or IEC 60950-1:2005 (2nd Edition); Am1:2009; Am2:2013; and IEC 623681:2014.
En outre, toutes les sources d' entrée doivent obligatoirement répondre aux exigences Source
d'alimentation limitée de la CEI 60950-1: 2005 (2e édition); Am1:2009 ou IEC 60950-1: 2005 (2e édition);
Am1:2009; AM2:2013; and IEC 62368-1:2014.
Operating Ambient Temperatures
● Operating temperature: 32 to 104°F (0 to 40°C)
● Storage temperature: -40 to -140°F (-40 to 60°C)
● Remote control temperature: -4 to 140°F (-20 to 60°C) The manufacturer specified maximum
ambient temperature is 40°C but this must be provided by engineering for each device
Installation Instructions
Installation must be performed in accordance with all relevant national wiring rules.
L’Installation doit être exécutée conformément à tous les règlements nationaux applicable au filage
électrique.
4
Polycom G7500 Safety and Regulatory Notice
When using Power over Ethernet (PoE), the equipment is to be connected only to PoE networks without
connections to the outside plant.
Environmental
End of Life Products
Polycom encourages you to recycle your end-of-life Polycom products in an environmentally considerate
way.
We recognize our Extended Producer Responsibility (EPR), in accordance with the requirements of the
European Waste Electronic and Electrical Equipment (WEEE) Directive 2012/19/EU.
Battery Replacement, Handling and Disposal
BT REMOTE CONTROL uses two 1,5V AAA batteries. Only use high quality batteries. Insert the batteries
according to the markings for plus and minus terminals under the cover at the bottom of the from.
●Battery Guidance: Polycom takes great care in the selection of its Lithium ion and Nickel Metal
Hydride batteries and where used, these have been designed specifically for use in specific Polycom
products. Only Polycom replacement batteries should be used. Replacement batteries can be
ordered by your supplier. Detailed instructions on the safe replacement of batteries are provided in
the user guide for your product (Are there any Lithium batteries in these products? There are none
in Remote control).
Some Polycom products are supplied with commonly available alkaline batteries such as AA or AAA
types. Where this is the case and replacement is due, they should be replaced as a complete set with
new, quality batteries of the correct size and rating. Please observe the polarity of the batteries during
installation taking care not to short circuit them. Batteries should be treated and used in accordance
with the battery manufacturer's guidance.
●Toxic Substances: The batteries supplied by Polycom in its products and as replacement parts meet
the marking and heavy metal content requirements of the EU Battery Directive. Where batteries
include lead, mercury or cadmium, the levels of these substances are very low and fall below the
thresholds that exist in all markets into which they are supplied. Lead acid batteries supplied with
certain Polycom products carry the Pb symbol indicating presence of lead above the thresholds
described above.
●Battery Disposal: When a battery has reached the end of its working life, carefully remove it from
the product as instructed in the user guide. The battery should be taken to a collection point where it
can be recycled or disposed of in an environmentally friendly manner. Do not dispose of the battery
in a fire or in unsorted municipal waste.
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERY ACCORDING TO THE INSTRUCTIONS.
Please contact typeapproval@polycom.com if you have questions or would like additional information.
5
Polycom G7500 Safety and Regulatory Notice
All Polycom products that fall within the scope of the EU WEEE Directive carry the crossed
Restriction of Hazardous Substances Directive (RoHS)
All Polycom products comply with the requirements of the EU RoHS Directive. Statements of compliance
can be obtained by contacting TypeApproval@polycom.com.
Waste Electrical and Electronic Equipment (WEEE)
wheelie bin symbol which advises customers not to recycle electronic products in the
domestic waste stream but to recycle them safely as e-waste.
Polycom Take Back
In addition to any mandated take back requirement, Polycom offers free recycling of its branded products
to business users. Detailed information is available at http://www.polycom.com/company/about-
us/recycle-program.html.
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Polycom G7500 Safety and Regulatory Notice
Compliance Information by Country
USA
Part 15 FCC Rules
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
● This device may not cause harmful interference.
● This device must accept any interference received, including interference that may cause undesired
operation.
Modifications
In accordance with part 15 of the FCC Rules, the user is cautioned that any changes or modifications not
expressly approved by Polycom Inc. could void the user’s authority to operate the equipment.
Class A Digital Device or Peripheral
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which case the user will be required to
correct the interference at his own expense.
Radiation Exposure Statement- Note: Only applicable to radio devices
(P010/P011)
The antenna used for this transmitter must be installed to provide a separation distance of at least 20
centimeters from all persons and must not be co located or operating in conjunction with any other
antenna or transmitter. This portable device with its antenna complies with FCC’s RF radiation exposure
limits set forth for an uncontrolled environment. To maintain compliance, this transmitter must not be colocated or operating in conjunction with any other antenna or transmitter. FCC registration number: M72
Need Remote Statement and FCC registration number for remote and White camera (Remotec asked to
confirm if M7N-BW7630 covers both remotes).
Remotec to advise if there is an alternative statement for hand held devices
Remote: FCC Identifier: M7N-BW7630
System: FCC Identifier: M72-P011
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Polycom G7500 Safety and Regulatory Notice
Accessibility
Details of the features offered by this product against the accessibility criteria of Section 508 of the US
Disability Act and Section 255 of the US Communications Act can be found at
This product meets the applicable Industry Canada technical specifications common to radio and non
radio products.
Le présent matériel est conforme aux spécifications techniques applicables d'Industrie Canada.
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
Number IC:
Remote: (P010) 7311A-BW7630
P011
Please provide Number IC of G7500
Industry Canada
This device complies with RSS210 of the Industry Canada rules. Operation is subject to the two following
conditions:
● This device does not cause harmful interference.
● This device must accept any interference received, including interference that may cause undesired
operation.
Ce dispositif est conforme à la norme CNR-210 d'Industrie Canada applicable aux appareils radio
exempts de licence. Son fonctionnement est sujet aux deux conditions suivantes:
le dispositif ne doit pas produire de brouillage préjudiciable, et (2) ce dispositif doit accepter tout brouillage
reçu, y compris un brouillage susceptible de provoquer un fonctionnement indésirable.
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Polycom G7500 Safety and Regulatory Notice
Frequency Range
Maximum Transmit Power
2.4G 20dBm
5150
23dBm
5470
30dBm3
5725
14dBm
Frequency Range
Maximum Transmit Power
2402MHz
-
EU
CE Mark
P010 & P011 - Are marked with the CE mark. This mark indicates compliance with Radio Equipment
Directive (RED) 2014/53/EU, EU 801/2013 (Networked Standby Regulation), 2011/65 EU RoHS Directive
and EC 278/2009 (External Power Supply Regulation).
P012 - Is marked with the CE mark. This mark indicates compliance with 2014/35/EU LV Directive,
2014/30/EU EMC Directive, EC 278/2009 External Power Supply Regulation, and 2011/65 EU RoHS
Directive.
Allowable Frequency
The following table identifies the allowable frequencies and maximum transmit power.
P011
-5350MHz
-5725MHz
-5825MHz
Remote control: P010
-2480MHz
5.26dBm (0.0003W)
Please provide info of G7500 and the remote.
The following section contains information from the Declaration of Conformity provided by Richard
McMahon as a .pdf
Declaration of Conformity for Remote Control
Product: P010 BW7630UN, BW7640UN BT Remote Controls for Next Gen and Utopia
Polycom (Netherlands) BV declares that under its sole responsibility the above product() are in conformity
with the following EU Directives and Regulations:
• 2014/53/EU Radio Equipment Directive (RED)
• 2011/65 EU (Amended by (EU) 2015/863) RoHS Directive
Additional Information
The product is in conformity with the following harmonized standard:
Document No./Title/Edition/Date of Issue
9
Polycom G7500 Safety and Regulatory Notice
DA79337/18 (P010)
ER67905/18 (P010)
?
?
この装置は、クラス A 機器です。 この装置を住宅環境で使用すると電波妨害
を引き起こすことがあります。この場合には使用者が適切な対策を講ずるよう
要求されることがあります。 VCCI-A
•EN 300 328 v2.1.1:2016
The product is also in conformity with the following:
No part of this work may be copied for any purpose without the prior written permission of Polycom, Inc.
Polycom, Inc. retains title to, and ownership of, all proprietary rights with respect to the software
contained within its products. The software is protected by United States copyright laws and international
treaty provision.
Patent Information
The accompanying product may be protected by one or more U.S. or foreign patents and/or pending
patent applications held by Polycom, Inc.
Disclaimer
This software is provided 'as is' with no explicit or implied warranties in respect of its properties, including,
but not limited to, correctness and fitness for purpose.
Trademark Information
Polycom®, the Polycom logo design, and the names and marks associated with Polycom’s products are
trademarks and/or service marks of Polycom, Inc., and are registered and/or common-law marks in the
United States and various other countries.
All other trademarks are the property of their respective owners.
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