Please contact your Polycom Authorized Reseller for information about service agreements applicable to
your product.
Governing Law
This Limited Warranty and Limitation of Liability shall be governed by the laws of the State of California,
U.S.A., and by the laws of the United States, excluding their conflicts of laws principles. The United Nations
Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from
application to this Limited Warranty and Limitation of Liability.
All rights reserved under International and Pan-American Copyright Conventions. No part of the contents of
this manual may be copied, reproduced, or transmitted in any form or by any means, or translated into
another language or format, in whole or part, without written consent from Polycom, Inc. Do not remove (or
allow anybody else to remove) any product identification, copyright, or other notices.
Limitations of Liability
LIMITATION OF LIABILITY. TO THE FULL EXTENT ALLOWED BY LAW, POLYCOM EXCLUDES FOR
ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT
(INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR
PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF
BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR
IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE,
FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF POLYCOM OR ITS AUTHORIZED
RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS
LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT
POLYCOM’S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF
ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.
Polycom Limited Warranty and Limitation Liability
LIMITED WARRANTY. Polycom warrants to the end user (“Customer”) that this product is expected to be
free from defects in workmanship and materials, under normal use and service, for one year from the date
of purchase from Polycom or its authorized reseller.
Polycom, Inc. 1
Polycom Studio Safety and Regulatory Notices
Polycom’s sole obligation under this express warranty is at Polycom’s option and expense, to repair the
defective product or part, deliver to Customer an equivalent product or part to replace the defective item,
or if neither of the two foregoing options are reasonably available, Polycom may, on its sole discretion,
refund to Customer the purchase price paid for the defective product. All products that are replaced will
become the property of Polycom. Replacement products or parts may be new or reconditioned.
Polycom is expected to warrant any replaced or repaired product or part for ninety (90) days from
shipment, or the remainder of the initial warranty period, whichever is longer. Products returned to
Polycom must be sent prepaid and packaged appropriately for safe shipment, and it is recommended that
they be insured or sent by a method that provides for tracking of the package. Responsibility for loss or
damage does not transfer to Polycom until the returned item is received by Polycom. The repaired or
replaced item will be shipped to Customer, at Polycom’s expense, not later than thirty (30) days after
Polycom receives the defective product, and Polycom will retain risk of loss or damage until the item is
delivered to Customer.
The product software comes with 90-day software warranty, providing for software updates (minor
releases/bug fixes). To continue to receive support, purchasing a maintenance contract is the most
economical solution.
Exclusions
Polycom will not be liable under this limited warranty if its testing and examination disclose that the
alleged defect or malfunction in the product does not exist or results from:
● Failure to follow installation, operation, or maintenance instructions provided by Polycom.
● Unauthorized product modification or alteration.
● Unauthorized use of common carrier communication services accessed through the product.
● Abuse, misuse, negligent acts or omissions of Customer and persons under Customer’s control; or
● Acts of third parties, acts of God, accident, fire, lightening, power surges or outages, or other
hazards.
Warranty Exclusive
IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE
REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND
OF THE PURCHASE PRICE PAID, AT POLYCOM’S OPTION. TO THE FULL EXTENT ALLOWED BY
LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL
OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY
OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR
CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY
QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT, ALL OF WHICH
ARE EXPRESSLY DISCLAIMED. POLYCOM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER
PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE,
INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
Polycom, Inc. 2
Polycom Studio Safety and Regulatory Notices
This equipment has been tested and found to comply with the limits for a Class A digital device,
the user will be required to correct the interference at his own expense.
Safety, Compliance, and Disposal Information
● This equipment is intended for indoor use only.
● Always disconnect the system from power before cleaning or servicing.
● In order to remove all power from this unit, disconnect the power supply mains cord.
● Do not spray liquids directly onto the system when cleaning. Always apply the liquid first to a static-
free cloth.
● Do not immerse the system in any liquids or place any liquids on it.
● Do not disassemble this system. To maintain the warranty on the system, a qualified technician
must perform service or repair work.
● There are no user serviceable parts inside this product.
● This product is intended to be powered by an external (LPS) power supply - use only the type
which is supplied with this product.
●Do not use a power cord that is damaged. This could cause fire or electric shock. Contact the
manufacturer for a replacement cord, if necessary.
● Only use a power cord which is appropriately rated and approved relevant to the country of use.
● This equipment is not intended to be operated by children.
● When connecting to the mains supply, connect only to an earthed supply outlet which is installed
near the equipment and is easily accessible.
● Keep ventilation openings free from any obstructions.
● The ambient operating temperature rating of this equipment is 0 - 40ºC and should not be
exceeded.
Part 15 FCC Rules
This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
● This device may not cause harmful interference.
● This device must accept any interferences received, including interference that may cause
undesired operation.
Class A Digital Device or Peripheral
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
Polycom, Inc. 3
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