Polycom OTX 300 User Manual

Release Notes
Polycom® OTX™ 300 Software Version 2.7.1/Hardware Revision A
Polycom announces the general availability release of its Polycom Open Telepresence Experience™ (OTX) 300, software version 2.7.1/hardware revision A. This document provides the latest information about this release.
Introducing the Polycom OTX 300 Software Version 2.7.1/Hardware Revision A Release .......... 2
Polycom OTX 300 Software Version 2.7.1/Hardware Revision A Features .................................... 2
Software and Firmware Used in Version 2.7.1 ..................................................................................... 3
Upgrading the Software to Version 2.7.1 .............................................................................................. 3
Issues Fixed in This Release .................................................................................................................. 4
Known Issues and Limitations ................................................................................................................ 4
For Users ............................................................................................................................................ 4
For Administrators ............................................................................................................................. 6
Where to Get the Latest Product Information ....................................................................................... 8
Copyright Information
© 2010 Polycom, Inc. All rights reserved. 3725-09954-002/A (December 2010) Polycom, Inc.
4750 Willow Road Pleasanton, CA 94588-2708 USA
Trademark Information
POLYCOM®, the Polycom "Triangles" logo and the names and marks associated with Polycom's products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient's personal use, without the express written permission of Polycom.
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Introducing the Polycom OTX 300 Software Version 2.7.1/Hardware Revision A Release
Polycom is pleased to announce the release of the Polycom OTX 300, software version
2.7.1/hardware revision A.
The OTX 300 offers stunning HD video quality for up to 50% less bandwidth using Polycom’s H.264 High Profile compression technology. By providing an exceptional, across-the-table experience and an open collaboration environment, the Polycom OTX immersive telepresence solution will power your teams, customers, and partners to work more effectively across distances.
Polycom OTX 300 Software Version 2.7.1/Hardware Revision A Features
OTX 300 software version 2.7.1 is a maintenance release for OTX 300 software version 2.7, which provides the following functionality:
Experience broader global appeal and a more consistent meeting experience with the fresh look
and feel of the OTX room. Add the optional Complete Experience Kit, which includes the rear wall and lighting, to enhance your telepresence experience with a finished look and bold lighting.
Optimize bandwidth with H.264 High Profile, a standards-based video compression technology
that delivers full HD quality while lowering your bandwidth requirements by up to 50%.
Simply and easily view a list of scheduled meetings and join those meetings using the Polycom
Conferencing for Microsoft® Outlook® feature.
Experience striking 1080p video resolution with Polycom EagleEye™ II 1080p cameras. Their
sharp focus and clear, crisp, natural colors provide the ultimate HD images.
Display clear video on the large 21.5-inch high definition tabletop content monitors that rise
automatically on motorized lifts when content is available for viewing. When not in use, they retract for expanded tabletop usability.
Display the highest quality video possible on the large 65-inch LCD displays. The Polycom HDX
codecs support 1080p at 30 fps and 720p at 60 fps.
View either the Enhanced or the Classic user interface on the tabletop Touch Panel:
o The Enhanced UI provides access to advanced functions, such as Meeting Composer, which
enables you to select multiple sites and then touch one button to initiate the call. This interface also allows you to browse both Local and Global directories for sites to call.
o The Classic UI provides continuity for users who are comfortable with the original
Immersive Telepresence interface.
Browse and search the local or the Polycom Converged Management Application™ (CMA™)
directories for telepresence suites and other sites.
Create multisite directory entries to streamline calls to a predefined group of sites.
Information on the configuration of these and other OTX features is provided in the Polycom Immersive Telepresence (ITP) Administrator’s Guide.
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Software and Firmware Used in Version 2.7.1
OTX 300 version 2.7 uses the following software and firmware:
Polycom Telepresence Tool version: 2.7.1.1 (TelepresenceTool_2.7.1.1.msi) HDX software version: polycom-hdx-hf-2.6.1.3_00_itp271-5267.pup Crestron software version: 2.7.1-3 (TPX_2.7.1-3.zip) Crestron AV2 System Controller firmware version: 4.001.1012 (Feb 17 2009)
(pro2_av2_cp2_cp2e_rack2_pac2_4.001.1012.zip)
Crestron Touch Panel firmware version: 3.001.0015
(tps-3000_tps-3000l_tps-3100_tps-4000_tps- 4000l_3.001.0015.zip)
LINAK firmware version: 1.22
For information on versions of other Polycom products, such as RMX and CMA, that are compatible with this release, refer to the Polycom Immersive Telepresence (ITP) Deployment Guide.
Upgrading the Software to Version 2.7.1
If the software at the OTX site is being upgraded to version 2.7.1 from an earlier version, the installer must follow these configuration procedures:
1. Upgrade the HDX software.
2. Configure the control system.
3. Install and use the Telepresence Tool.
4. Configure the Immersive Telepresence features.
The steps above are described in the Polycom Immersive Telepresence (ITP) Administrator’s Guide.
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