Polycom IP 331 User Guide
UNIVERSITY INTEGRATED TELEPHONE SERVICE
september 2010
Polycom IP 331 Phone User Guide
Table of Content
SCHEMA ................................................................................................................................................. 3
BASIC PHONE FEATURES ......................................................................................................................... 4
PLACING CALLS ................................................................................................................................. 4
ANSWERING CALLS ............................................................................................................................ 4
ENDING CALLS .................................................................................................................................. 5
MUTING THE MICROPHONE .............................................................................................................. 5
HOLDING AND RESUMING CALLS ...................................................................................................... 5
REDIALLING NUMBERS ...................................................................................................................... 6
TRANSFERRING CALLS ...................................................................................................................... 6
FORWARDING CALLS ........................................................................................................................ 6
SPEED DIALLING ............................................................................................................................... 7
USING DO NOT DISTURB (DND) .................................................................................................... 7
VOICEMAIL ...................................................................................................................................... 7
VIEWING CALL LISTS ....................................................................................................................... 8
THREE-PARTY CALLS ........................................................................................................................ 8
UNIVERSITY DIRECTORY ................................................................................................................... 8
CUSTOMIZING YOUR PHONE ................................................................................................................... 9
CONTACT DIRECTORY ....................................................................................................................... 9
ADJUSTING SPEAKER AND RINGER VOLUME ..................................................................................... 9
CUSTOMIZING RING TONES .............................................................................................................. 9
ON DEMAND SERVICES ........................................................................................................................ 10
CALL PICKUP GROUP ..................................................................................................................... 10
MEET-ME ...................................................................................................................................... 10
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SCHEMA
rif. ELEMENT DESCRIPTION
1 led “new messages” indicates one or more new voice mail messages
2 lines icons
3 software keys automatically labeled to identify their context-sensitive functions
4 individual multi-colour LEDs display
5 line keys to activate up to two lines that can be assigned to phone
• registered line
• unregistered line
• voice-mail/mesages
• ringing
• call forward
• do not disturb
• solid green: active call in progress
• fast flashing green: incoming (outgoing) call
• flashing red: call on hold
• red: line busy (shared lines)
6 hold holds an active call or resumes an held call
11 headset allow you to place and receive calls through an headset (optionally)
8 speaker-phone allow for hands-free communication during calls
9 hands-free microphone picks up audio during hands-free calls
10 volume keys adjust the volume of the handset, headset, speaker, and ringer
11 microphone mute mutes audio transmission during calls and conference
12 dial pad provides the 10 digits, star key, the alphabetic characters, and special
13 feature keys
14 arrow keys
characters available in context-sensitive applications
dials phone numbers or allows you to view the placed call list
access features of your phone
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