The information printed within this publication includes the latest product information at time of print. The most recent
version of this Service Manual is available in electronic format at www.polarisdealers.com.
This Service Manual is designed primarily for use by certified Polaris Master Service Dealer®technicians in a properly
equipped shop and should be kept available for reference. All references to left and right side of the vehicle are from
the operator's perspective when seated in a normal riding position.
Some procedures outlined in this manual require a sound knowledge of mechanical theory, tool use, and shop
procedures in order to perform the work safely and correctly. Technicians should read the text and be familiar with the
service procedures before starting any repair. Certain procedures require the use of special tools. Use only the proper
tools as specified. If you have any doubt as to your ability to perform any of the procedures outlined in this Service
Manual, contact an authorized dealer for service.
We value your input and appreciate any assistance you can provide in helping make these publications more useful.
Please provide any feedback you may have regarding this manual. Authorized dealers can submit feedback using 'Ask
Polaris'. Click on 'Ask Polaris', and then click on 'Service Manual / Service Literature Question'.
Consumers, please provide your feedback in writing to: Polaris Industries Inc. ATTN: Service Publications Department,
2100 Hwy 55, Medina, MN 55340.
Publication Printed September 2020 (PN 9850068 R01)
The following signal words and symbols appear throughout this manual and on the vehicle. Your safety is involved
when these words and symbols are used. Become familiar with their meanings before reading the manual.
DANGER
DANGER indicates a hazardous situation which, if not avoided, WILL result in death or serious injury.
WARNING
SAFETY ALERT WARNING indicates a hazardous situation which, if not avoided, COULD result in death or serious
SAFETY ALERT CAUTION indicates a hazardous situation which, if not avoided, COULD result in minor to moderate
NOTICE provides key information by clarifying instructions.
IMPORTANT provides key reminders during disassembly, assembly and inspection of components.
injury.
CAUTION
injury.
NOTICE
IMPORTANT
TRADEMARKS
POLARIS ACKNOWLEDGES THE FOLLOWING PRODUCTS MENTIONED IN THIS MANUAL:
Loctite, Registered Trademark of the Loctite Corporation
Nyogel, Trademark of Wm. F. Nye Co.
Fluke, Registered Trademark of John Fluke Mfg. Co.
Mity-Vac, Registered Trademark of Neward Enterprises, Inc.
Torx, Registered Trademark of Textron
Hilliard, Trademark of the Hilliard Corporation
Warn, Trademark of Warn Industries
FOX, Registered Trademark of FOX RACING SHOX
RydeFX, Registered Trademark of ArvinMeritor
Some Polaris factory publications can be downloaded from www.polarisindustries.com, purchased from
www.purepolaris.com or by contacting the nearest Polaris dealer.
Page 3
REVDATE
R0111/10/2020
REVISION INDEX
CHANGES
Initial Release.
Page 4
FEEDBACK FORM
A feedback form has been created for the technician or consumer to provide Polaris
with an overall satisfaction rating for this service manual, provide comments on your
experience or upload pictures/video. This feedback form is viewable on a mobile
device by scanning the QR code or by clicking
electronically.
* = digits that would transfer to 17 digit VIN and are used in digits 4-8 respectively
** = 10th digit will be used on color/featured versions of models (not including the base)
First 3 digits and 10th digit are used in model number only. They are not used with the 17 digit VIN.
Digits 1 through 8 determine Digital Wrench calibration.
VEHICLE IDENTIFICATION NUMBER (VIN) DESIGNATION (2015+)
Example: 4XARUE573FG000000
VEHICLE DESCRIPTORSVEHICLE IDENTIFIERS
7
AC
1
WORLD MFG. ID
CHASSIS
1234567891011121314151617
4XARUE573FG000000
* Model Year: A = 2010; B = 2011; C = 2012; D = 2013; E = 2014; F = 2015; G = 2016; H = 2017; J = 2018; K = 2019, L = 2020,
M = 2021
CHASSIS
DRIVELINE
MODIFIER
ENGINE SIZE
CHECK DIGIT
MODEL YEAR *
ENGINE MODIFIER
MFG. LOCATION
INDIVIDUAL SERIAL NO.
VIN AND ENGINE SERIAL NUMBER LOCATIONS
Whenever corresponding about a Polaris ORV, refer to the vehicle identification number (VIN) and the engine serial
number.
The VIN can be found stamped on the rear left vertical shock support tube
The engine serial number can be found on a decal applied to the front of the engine crankcase
crankcase on the PTO side of the engine.
Replacement keys can be made from the original key. To identify which series the key is, take the first two digits on the
original key and refer to the chart to the right for the proper part number.
(i.e. In this example, the first two digits are 31 which would use key blank PN 4110141.)
SERIES#PART NUMBER
204010278
214010278
224010321
234010321
274010321
284010321
314110141
324110148
674010278
684010278
PUBLICATION NUMBERS
YEARMODEL
2020RZR PRO XP9931012
OWNER’S
MANUAL
1
NOTICE
When ordering service parts be sure to use the correct
Polaris factory publications can be found at www.
polaris.com or purchased from www.purepolaris.com.
Special tools may be required while servicing this vehicle. Some of the tools listed or depicted are mandatory, while
other tools may be substituted with a similar tool, if available. Polaris recommends the use of Polaris Special Tools
when servicing any Polaris product. Dealers may order special tools through Polaris’ official tool supplier.
Bosch Automotive Service Solutions:
1-800-345-2233 or http://polaris.service-solutions.com/
1.6
9850068 R01 - 2020-2021 RZR PRO XP / XP 4 Service Manual
Refer to, Engine Cranks but
does Not Start page 1.30 or
No Crank No Start or Slow
Crank page 1.32.
Pay close attention to what is
noted in the Occurrence
Checklist for conditions when
concern is present. This will
help in determining cause of
concern.
Refer to Engine and
Drivability Diagnostic
Procedures page 1.27.
Pay close attention to what is
noted in the Occurrence
Checklist for conditions when
concern is present. This will
help in determining cause of
concern.
Have any concerns in the
Transmission / Final Drive
Category been selected?
No
↓
Is the concern related to a
GUIDED SYMPTOM REFERENCES
• For concerns that have not been able to be duplicated or are repeat concerns :
– Refer to the Customer Questionnaire and gather more information from the Consumer.
– Gather the information from previous repairs including Ask Polaris Cases.
– Verify that the concern can be consistently duplicated. When the concern is duplicated, please note the conditions
under which the concern is happening. Refer to the Symptom Checklist for various conditions.
– If the concern has been verified and all of the information has already been collected, please start an Ask Polaris
case at this time. If this information has not yet been gathered, gather this information first.
Noise?
→
→
Yes
Refer to the Transmission or
Final Drive Chapters for
further diagnostic information.
Refer to necessary service
information for pin-pointing
noise location and diagnosis.
1.26
9850068 R01 - 2020-2021 RZR PRO XP / XP 4 Service Manual
The following chart is to prevent overlooking a simple problem. These basic systematic procedures should be
checked before further testing is performed.
1
What is the
q
customers concern
and can the concern
be duplicated at this
time?
Are there any
w
Team-Tips, Recalls,
or Other Bulletins for
this concern?
Are there any
e
warning lights or
messages on
vehicle? (Reference
necessary manual
for light
identification)
Yes
No
Yes
No
Yes
• Proceed to step
• If the concern can not be duplicated, check for any bulletins related to the
concern. Gather more information from the consumer. Proceed to step
the concern still can not be duplicated proceed to step
• Proceed to bulletin for repair procedure. If problem is still present, return to
chart.
• Proceed to step
• For CHECK ENGINE LIGHT or PERFORMANCE LIMITED LIGHT
– Connect to Digital Wrench®. Check codes and continue with Digital
Wrench® Guided diagnosis.
– Certain failures may not display a CEL / MIL on the instrument cluster. In
this instance record CEL’s from the instrument cluster and refer to the
necessary section in the Service Manual.
– Refer to Warning Lights page 1.34.
• For ENGINE HOT WARNING
– Check Coolant level. If not full, fill to correct level.
– Check Oil level. If not full, fill to correct level.
– Visually inspect for Oil or Coolant leaks. If any leaks are present repair
before continued diagnosis.
– Refer to Warning Lights page 1.34.
– Refer to Over Heating page 1.33.
• For EPS WARNING (if applicable) Refer to STEERING - EPS
TROUBLESHOOTING.
– Check battery voltage and connections.
– Check connections at EPS unit. If any connection or wiring damage is
found, repair before proceeding.
– Refer to EPS Troubleshooting (Using Digital Wrench®) page 1.71. Check
codes and continue with diagnosis.
– If no codes are present, refer to EPS Troubleshooting (Power Steering
Non-Functional with MIL OFF) page 1.70
– If codes are present, refer to EPS Troubleshooting (Power Steering Non-
Functional with MIL ON) page 1.69
w
e
u
.
e
. If
• Connect to Digital Wrench®. Check codes and continue with Digital
• Check Oil level. If not full, fill to correct level.
• Check Fuel Level. (Check tank using flash light - gauge may not be accurate
- add fuel if needed)
• Check Coolant level. If not full, fill to correct level.
Continue to step
t
Does the engine
r
crank?
Does the engine
t
stay running?
No
Yes
No
• Check Oil level. If oil is low concern may be caused by lack of oil or oil
pressure. Suspect internal engine issue. Refer to Chapter 3 Engine / Cooling
System.
• Check for battery power. Voltage should be ~ 12.6 V.
• Load test battery. If battery fails the load test, charge / replace battery as
needed. Retest for concern before proceeding.
• Check Ignition Switch and connections. Concern may be caused by faulty
Ignition Switch.
• Refer to No Crank No Start or Slow Crank page 1.32 for further diagnostic
procedures
• Continue to step
• Check air filter for blockage.
• Check for spark. Refer toEngine Cranks but does Not Start page 1.30 for
quick check.
• Check fuel supply using fuel pressure gauge. Is fuel pressure within
specification?
• Check exhaust for blockage.
• After checking for air supply and fuel pressure, perform leakdown test.
• Refer to Engine Cranks but does Not Start page 1.30 for more information.
y
1.28
9850068 R01 - 2020-2021 RZR PRO XP / XP 4 Service Manual
• Remove PVT cover if necessary and check belt for damage or unusual wear.
Refer to Belt Inspection for more information.
• If no damage is found, using the aid of an assistant slowly rev engine
observing clutch engagement. If no engagement is seen refer to PVT System
Troubleshooting.
• Using the aid of an assistant verify the propshaft is turning, while the clutch is
engaged. If the driveshaft is turning refer to Differential Diagnosis /
Disassembly in the applicable service manual.
• If the driveshaft is not moving, concern may be within transmission. Refer to
the necessary section in the applicable service manual.
• If the concern is related to the PVT system, Transmission, or Final Drive,
refer to the applicable section in the service manual.
• If the concern is electrical systems related, refer to Electrical
Troubleshooting.
• If the concern is overheating or related to the cooling system, first refer to
Over Heating page 1.33 , then Cooling Troubleshooting page 1.37.
• If the concern is driveability related (lack of power, misfire, etc.), refer to Fuel
System Troubleshooting page 1.60, or Cylinder Misfire Detection page 1.58.
These concerns may also be caused by a mechanical failure.
• If the concern can not be diagnosed or repaired using normal diagnostic
means, please contact Polaris Technical Service Team.
1. Check battery voltage while cranking. If voltage is
below 10.8V, vehicle may not start.
• Perform Voltage Drop Test on Starter Circuit. Refer
to Testing Voltage Drop page 1.78 for more
information. Acceptable drop is 0.1V per
connection, if too much drop is detected concern
may be caused by faulty starter, or solenoid.
• Charge battery.
• If equipped with a serviceable battery, check
battery electrolyte level. Fill following procedure if
low.
• If battery voltage is not ~12.6 V charge battery at
recommended rate. Attempt starting after charging.
• If battery still does not reach ~12.6 V, battery may
require replacement.
2. Visually inspect vehicle for any electrical connectors
or wiring that may be loose or damaged. Check
connectors for water intrusion or corrosion.
• If connections are found to be loose, repair
connector as necessary.
• If connector is found to have corrosion or water
within connectors, clean, dry, and reconnect.
• Repair any damage to wiring.
3. Check vehicle for trouble codes. Refer to Digital
Wrench® Diagnostic.
• If codes are present proceed with testing per Digital
Wrench®.
4. Check air box and filter for debris or moisture.
• If debris is found clear debris and recheck for
concern.
• If water is found within air box, dry box and filter. It
is possible that engine may have ingested water.
This could cause engine failure, refer to Engine
Troubleshooting page 1.35
5. Check fuel level and condition in vehicle.
• Possible to have incorrect reading from fuel gauge.
Using a flashlight, check for fuel in tank. If no fuel is
visible, fill with fuel before further diagnostic.
• Check fuel quality, pull fuel sample or drain tank
and refill with fresh fuel from a reliable source.
IMPORTANT
When filling with fuel, ensure that the fuel being used
meets the correct octane rating specific to the vehicle.
6. Check fuses or fuel system relays (where applicable).
• If any fuel related system fuses are blown, replace
fuses and recheck. Wiring concern or faulty parts may
cause fuse to blow.
• It is advisable to try swapping a relay with a known
good relay to check operation. Swap relay with like
relay and see if vehicle starts.
7. Check fuel lines and fittings for leaks or damage.
• If leak or damage is found repair, replace as
necessary and recheck concern.
• If no concerns are found proceed with fuel pressure
testing.
8. Perform a fuel pressure test during engine cranking.
• Verify that battery voltage is present at the fuel
pump. A low voltage concern may cause the pump
to be inoperable.
• Check using fuel pressure gauge to see that fuel
pressure is within specification.
• If not within specification, if equipped check fuel
filter / screen for restriction.
• If no concern is found with filter or pressure is still
low after filter replacement, suspect weak or faulty
fuel pump.
9. Inspect spark plug wiring, spark plug, and check for
spark.
• Check to make sure that spark plug is tight.
• Inspect spark plug for fouling. Inspect plug gap
using feeler gauge or similar tool. Adjust to
specification if needed.
• Disconnect plug wire and install an inline spark
tester between the spark plug wire and spark plug.
Check for spark. If a spark tester is not available,
remove the spark plug and reinstall wire to plug
connection. Using caution crank engine while
watching spark plug for spark.
CAUTION
DO NOT TOUCH SPARK PLUG DURING TEST.
TOUCHING SPARK PLUG COULD RESULT IN
ELECTRIC SHOCK.
• If plug does not spark in previous test, check
connections at ignition coil. Ensure that the ignition
coil has power and is receiving signal from the
ECU. Concern may be caused by faulty ignition coil
or electrical concern.
• If filled with fuel, vehicle starts, and gauge still is not
reading test the fuel sending unit.
1.30
10.Listen for unusual noises while cranking.
9850068 R01 - 2020-2021 RZR PRO XP / XP 4 Service Manual
• Broken or damaged flywheel, starter motor gear, or
starter motor drive could sound like engine
cranking but crankshaft may not be turning.
• Unusual noise could suggest that there may be a
mechanical engine concern. Proceed to step
11.Check ECU and connections.
• ECU could be faulty causing concern.
• Check ECU for power and grounds to make sure that
computer is turning on.
12.If all previous checks pass, concern may be caused
by internal engine issue.
• Refer to Cylinder Leakdown Test.
• Previous testing may be caused by or lead to
replacement of one or more of the following:
– Cylinder head gasket leak
– No valve clearance (cam wear)
– Cylinder or piston worn
– Piston rings worn, leaking, broken, or sticking
– Bent valve or stuck valve
– Valve spring broken or weak
– Valve not seating properly (bent or carbon
1. Verify that battery is charged and has ~12.6 V using
DMM or battery tester.
• Check battery electrolyte level. If low top off battery.
See Maintenance — Electrical and Ignition
Systems.
• Charge battery at recommended rate. See. Attempt
starting after charging.
• If battery will not reach ~12.6 V could be caused by
battery draw. Refer to Diagnostic — Electrical
Diagnostics.
• If battery will not reach ~12.6 V, load test battery.
Replace if necessary. Refer to Electrical — Battery
Removal / Installation.
2. Verify connections at battery are installed correctly
and are tight.
• If battery terminals are not installed correctly, install
terminals correctly
• Make sure terminals are clean of dirt and corrosion.
If not refer to Maintenance — Battery Maintenance.
3. Visually inspect vehicle for any electrical connectors
or wiring that may be loose or damaged.
• If wiring issues are found, repair as necessary.
Refer to wiring diagrams if needed.
• Check battery ground. Follow Negative (-) Cable
from battery to chassis and make sure connection
is clean and tight.
• Using Digital Wrench® verify that the Brake Switch
is changing state from “Active” when the brake is
depressed to “Inactive” when the brake is released.
• Most vehicles need to see brake being depressed
before vehicle will start. If brake lights do not light
when brake is depressed, concern may be caused
by brake switch operation.
6. Possible faulty key switch.
• Attempt turning key switch on and off multiple
times.
• Wiggle key switch while turning.
• If vehicle starts, concern may be caused by key
switch or connection to switch. Refer to Electrical
Chapter.
7. Check for communication with ECU using Digital
Wrench®
• If there is no communications with ECU there may
be a concern with the CAN system or ECU causing
the no start.
8. Concern may be caused by mechanical engine
concern.
• Refer to Engine Troubleshooting.
4. Check connections at starter and starter solenoid.
Refer to Electrical Chapter.
• Make sure connections are clean and tight. If not
repair before further diagnosis.
• Check Positive (+) terminals at starter and solenoid
for available voltage using DMM. Readings should
be ~12.6 V
• With battery disconnected check cables for high
resistance. Reading should be less than 1 Ohm. If
resistance is higher than specification replace
wiring.
• Reconnect battery and perform voltage drop test
on wiring to starter and to starter solenoid. Concern
may still be caused by high resistance in wires
even if resistance is within specification when
disconnected.
• If voltage drop test fails, continue testing to isolate
component that will require replacement (starter /
starter solenoid / wiring). Acceptable voltage drop
during cranking is 0.1 V per connection.
5. Check Brake Switch operation.
1.32
9850068 R01 - 2020-2021 RZR PRO XP / XP 4 Service Manual
• If coolant mix is incorrect, correct mixture as
necessary.
• If incorrect coolant was used in vehicle, flush cooling
system and bleed, fill to correct level, and recheck.
3. Check cooling system using combustion leak tester
for any combustion gasses entering the cooling
system. This may suggest a head gasket, cylinder
head failure, or other engine damage. Adding coolant
before test may dilute the system and cause
inaccurate test results.
4. Check Radiator and cooling fans for restrictions or
damage
• Check for debris, dirt, or mud between fan and
radiator restricting air flow. If present, clean and
recheck.
• Check for damage to radiator or cooling fans. If
damage is found to components repair or replace
as necessary.
• Inspect for any aftermarket modifications that may
be restricting air flow. (Radiator Modifications, Grille
Modifications, Aftermarket Bumpers, Lightbars,
etc.) Pay close attention to the Radiator Shroud
presence and placement.
5. Check for coolant leaks / air pockets.
• Visually check all hoses and radiator for leaks. If
leaks are found repair as necessary.
• Check cooling system using coolant pressure
tester. If leaks can not be seen on visual inspection,
refer to Engine / Cooling system for more
information.
• Check for air in cooling system. Bleed the cooling
system if needed.
6. Check Oil level.
• Low oil level or oil in need of changing may cause
increase in engine temperature.
• Too high of oil level may cause engine
temperatures may cause increase in engine
temperature.
• Check level and correct as necessary. Check
maintenance history to determine if oil need to be
changed.
• Make sure the cooling fan is engaging. Command
cooling fans on and off using Digital Wrench to
check operation.
• Monitor engine temperature using Digital Wrench®
viewing the Engine Temperature PID. Once engine
has reached running temperature cooling fan
should engage.
8. Water Pump / Thermostat / Radiator may be suspect
of concern.
• Thermostat could be opening too slowly or stuck
closed. Check temperature using Digital Wrench®
viewing the Engine Temperature to check for
correct operation.
• Water pump may be faulty or not circulating
enough coolant to keep temperature within
specification.
• Radiator core may not be functioning correctly or
failed causing concern.
9. Faulty Temp Sensor / Circuit / ECU.
• Confirm engine is overheating. It could be possible
that the coolant sensor is sending an incorrect
signal causing the ECU to think the vehicle is
overheating when it is running at the proper
temperature.
• Check connections at temp sensor and wiring. If
damage is found repair, as needed.
• Resistance test sensor, refer to ECT Sensor test. If
test fails, replace sensor.
• If concern is still present after sensor replacement
suspect the ECU is not receiving correct signal
input. Inspect circuit wiring.
10.Engine Damage
• The overheating concern may be caused by an
engine concern.
• Refer to the necessary section in the Service
Manual for further engine testing.
11.Inspect ECU calibration level.
• If any ECU calibrations are available, update at this
• Engine fault has been detected. Refer to Digital
Wrench for codes.
• Proceed with diagnosis after checking codes.
2. EPS WARNING (If applicable)
• Power steering fault has been detected.
• Check for codes using Digital Wrench. If no codes
present refer to EPS System – Troubleshooting
• Check connections at battery, could be caused by
voltage concern.
• Visually inspect connections at EPS Unit.
• For further diagnosis refer to Steering System –
Steering Assembly EPS
3. ENGINE HOT
• Over temperature condition detected.
• Check coolant level. If not full fill to correct level.
Bleed the cooling system to ensure there are no air
pockets present.
• Visually inspect hoses and radiator for coolant
leaks. Repair as necessary.
• Pressurize cooling system and look for pressure
losses. This indicates a leak in the cooling system.
Inspect for external leaks, if none are found it is
possible there is an internal leak.
• Check cooling system using combustion leak tester
for any combustion gasses entering the cooling
system. This could indicate possible Head /
Headgasket failure.
• Check oil level. Verify that oil is filled to the correct
level. Engine oil that is low, or overfull can cause
overheating concerns. Check maintenance history
to see if oil needs to be changed.
• Visually inspect for oil leaks.
• Refer to Over Heating page 1.33 for more info.
4. PERFORMANCE LIMITED
• Check for codes using Digital Wrench. Refer to
Guided Diagnostic for further diagnosis.
5. BRAKE WARNING
• Detects brake system failure.
• Inspect brake system for leaks, damage, etc. Refer
to Brake System chapter for more information.
1.34
9850068 R01 - 2020-2021 RZR PRO XP / XP 4 Service Manual
• Faulty water pump mechanical seal (coolant leak)• Faulty pump shaft oil seal (oil leak)
• Thermostat stuck open
• Thermostat opening too soon
• Restricted system (mud or debris
in radiator fins causing restriction
to air flow, passages blocked in
radiator, lines, pump, or water
jacket, accident damage)
• Lean mixture (vents, fuel pump)
• Fuel pump output weak
• Cooling fan inoperative or turning
too slowly (perform current draw
test)
• Faulty hot light circuit
LEAK AT WATER PUMP WEEP HOLE
TEMPERATURE TOO LOW
• Contaminated coolant
• Electrical malfunction
• Water pump failure/ Loose
impeller
• Thermistor failure
• Low oil level
• Thermostat stuck closed or not
opening completely
The Polaris Digital Wrench® software allows a technician to perform the following tasks:
• Analyze real-time engine data
• Create customer service account records
• Generate / upload service reports
• Perform guided diagnostic procedures
• Perform output state control tests (most models)
• Reflash ECU calibration files
• View or clear trouble codes and freeze time data
See “Digital Wrench® Software Installation and Updates” for information on the latest software and updates.
For information on how to use the Digital Wrench® software, refer to the Digital Wrench® System Help. To access the
Digital Wrench® System Help, do one of the following:
• Expand the Digital Wrench® Help drop-down on the left side of the main screen and click System Help.
• Select the ‘Display Diagnostic System Help’ menu icon (question mark) on the main screen.
SPECIAL TOOLS
SPECIAL TOOL
Digital Wrench® Diagnostic KitPU-47063-C, which includes the following:
Wireless Vehicle Link (WVL)PU-51435
PART NUMBER
• Digital Wrench® Software: PU-48731-A
• Standard Interface Cable: PU-47151
• SmartLink Module Kit: PU-47471
• USB-Serial Adapter Cable: PU-50621
GUIDED DIAGNOSTICS
Guided diagnostics are available within Digital Wrench® for all supported Trouble Codes (that is, any fault that will turn
on the ‘Check Engine’ indicator).
In addition, guided diagnostics are also available for many other electrical sub systems.
1.38
9850068 R01 - 2020-2021 RZR PRO XP / XP 4 Service Manual
Polaris recommends that you check your Digital
Wrench® software version often and upgrade when
available to make sure you are using the most current
software. New programming files and diagnostic
procedures are added to subsequent versions of the
software as they become available.
To identify which Digital Wrench® software version is
installed on your PC, do the following:
1. Launch the Digital Wrench® software.
2. On the Digital Wrench® main screen, locate the
following information in the lower, right-hand corner:
• Base Version
• Update
w
(for example, Version: 4.1).
q
(release date), if available.
3. Select the Digital Wrench X.X Updates link.
4. Select the update you want to install on your PC.
You must have the latest Base Version installed on your
PC before you can install the update. Updates will not
install on older Base Versions of Digital Wrench®. If you
do not have the latest Base Version installed on your
PC, skip this section and proceed to “Installing a New
Digital Wrench® Base Version”.
If you are using Internet Explorer, do NOT select “Run”.
Instead, select “Save” and save the file to your PC
before you run the install.
GENERAL INFORMATION
1
IMPORTANT
NOTICE
NOTICE
If no updates for the Base Version are available, the
information in the lower, right-hand corner displays only
the Base Version (for example, Version: 4.1 Base). You
will not see an update (release date).
CHECKING FOR DIGITAL WRENCH®
SOFTWARE UPDATES
To check if a Digital Wrench® software update is
available, do the following:
1. Open a web browser and log on to the Polaris dealer
website (www.polarisdealers.com).
2. From the Service and Warranty drop-down, select
Digital Wrench, and then click Digital Wrench
Updates.
5. Follow the on-screen prompts to install the update.
6. Once the update is complete, launch the Digital
Wrench® software and verify the information in the
lower, right-hand corner matches the update you just
installed.
INSTALLING A NEW DIGITAL WRENCH® BASE
VERSION
To install a new Digital Wrench® Base Version, do the
following:
1. Open a web browser and log on to your Polaris dealer
website (www.polarisdealers.com).
2. From the Service and Warranty drop-down, select
Digital Wrench, and then click Digital Wrench Base
Version Installer.
NOTICE
If you are using Internet Explorer, do NOT select “Run”.
Instead, select “Save” and save the file to your PC
before you run the install.
3. Follow the on-screen prompts to install the new Base
Version.
4. Once the installation is complete, launch the Digital
Wrench® software and verify the information in the
lower, right-hand corner matches the new Base
Version you just installed.
DIGITAL WRENCH® COMMUNICATION
ERRORS
If you experience problems connecting to a vehicle, or
any other Digital Wrench® software-related problem, visit
the Digital Wrench® home page (www.polaris.diagsys.
com) and locate the following information under
Knowledge Base:
• Errors and Troubleshooting
• Frequently Asked Questions (FAQs)
• Procedures and Solutions
1. Assemble the MultiLink Module and attach the PC
Interface Cable to your laptop.
2. Remove the protective cap from the Digital Wrench®
connector.
3. Connect the Vehicle Interface Cable to the Digital
Wrench® diagnostic connector.
4. Turn the ignition key to the ‘ON’ position, select the
appropriate vehicle and wait for the status to display
‘Connected’ in the lower left corner of the screen.
5. Once connected, proceed with using Digital
Wrench®.
DIGITAL WRENCH® - DIAGNOSTIC
CONNECTOR
The diagnostic connector is located under the storage
tray below the middle seat and is connected to a sealed
plug. To access the diagnostic connector lift up the
passenger seat and remove the storage tray.
Follow these steps to connect the diagnostic interface
cable to the vehicle to allow Digital Wrench® use:
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The Digital Wrench® Engine Controller Reprogramming
(or “Reflash”) feature allows reprogramming of the ECU
fuel and ignition map. To successfully reprogram the
ECU, an Authorization Key must be obtained by entering
a Request Code in the field provided on the Reflash
Authorization site. The Request Code is automatically
generated by Digital Wrench® during the reprogramming
process.
REPROGRAMMING (REFLASH) TIPS
• Check the Vehicle’s Battery Voltage
Make sure the vehicle’s battery voltage (no load) is at
minimum 12.8 volts (12.5 volts with the key ON). If
necessary, connect a battery charger to bring voltage
level above minimum.
• Use a Dedicated PC for Diagnostics Only
– Best results are obtained using a PC that is
dedicated to Digital Wrench® diagnostics only.
Running Digital Wrench® software on a PC that
includes other non-essential programs might affect
the software performance.
– Make sure the PC is plugged in and charging
before you attempt to reprogram.
– Avoid using the PC while reprogramming is in
progress.
• Understand the Process
Review the Digital Wrench® System Help before you
attempt to reprogram. See “Digital Wrench® Software
Overview” for information on how to access the
System Help.
REPROGRAMMING (REFLASH) PROCEDURE
1. Verify the most current version of the Digital Wrench®
software is installed on your PC.
2. Connect the SmartLink Module cables to your PC and
the vehicle.
3. Launch the Digital Wrench® software.
4. Select the ‘Change Vehicle’ menu icon.
5. Select the Year, Product Line, and Description.
6. Select the ‘Special Tests’ menu icon.
7. Select Engine Controller Reprogramming from the
Special Tests menu.
8. Follow the on-screen prompts to perform the reflash.
9. Copy the Request Code in Digital Wrench®.
10.Open a web browser and log on to your Polaris dealer
website (www.polarisdealers.com).
11. From the Service and Warranty drop-down, select
Digital Wrench, and then click Reflash Authorization.
12.Paste the Request Code from Digital Wrench® into
the field provided on the Reflash Authorization site
and click Continue.
13.Continue to follow the on-screen prompts.
14.Copy and paste the Authorization Key into the field
provided in Digital Wrench® and click Continue.
15.Once the reflash is complete, click Finish. Then verify
the reflash worked by starting the vehicle.
1.44
POLARIS MOBILE DIGITAL WRENCH®
(PMDW)
Polaris Mobile Digital Wrench® (PMDW) is a diagnostic
software application (app) designed specifically for
Android™ devices. When paired with the Wireless
Vehicle Link (WVL) (PU-51435), the PMDW app provides
many of the same features and functions as the Digital
Wrench® software.
9850068 R01 - 2020-2021 RZR PRO XP / XP 4 Service Manual
You can download the PMDW app on your Android
device from the Polaris dealer website. From the Service
and Warranty drop-down, select Digital Wrench, and
then click Mobile Digital Wrench App Download.
MINIMUM SPECIFICATIONS FOR ANDROID
DEVICES
• Minimum operating system: Android 3.1 “Honeycomb”
or higher (Android 4.0 or higher preferred)
NOTICE
The PMDW app will not work on Microsoft Windows 8™
• Rear facing camera with minimum 3.0 mega pixel
resolution with auto / continuous focus
• Video, microphone, and voice-to-text capable
• Internet and Bluetooth wireless technology capable
• Device must be set to allow the installation of nonmarket applications
ADDITIONAL INFORMATION
• An electronic user’s guide is provided within the
PMDW app. To access the user’s guide, launch the
app, and then click “Help” under the Settings /
Preferences menu.
• Only CAN-based vehicles are compatible with the
PMDW app and the WVL. See the user’s guide for a
complete list of compatible vehicles.
The diagnostic mode is accessible only when the check
If there is a diagnostic problem with the power steering
system, the power steering MIL will illuminate and blink
Use the following procedure to display diagnostic trouble
codes that were activated during current ignition cycle
causing the MIL to illuminate. Error codes are not stored.
When the key is turned OFF, the code and message is
lost, but will reappear if the fault reoccurs after restarting
the engine.
If the CHECK ENGINE lamp or the EPAS lamp
illuminates, retrieve the active error codes from the
display.
1. Press and hold the MODE button to enter the settings
menu.
2. Press either toggle button to cycle to the
“DIAGCODE” option. Press MODE to select.
3. More than one diagnostic code may be present.
Press the toggle UP button to see if more codes are
present. Press MODE to select a code.
4. Record the three numbers displayed.
engine MIL has been activated.
in place of the check engine MIL.
• The first number (located top) can be 1 to 2 digits in
length. This number equates to the fault mode
(FMI).
• The second number (located middle) can be 2 to 6
digits in length. This number equates to the
suspected area of fault (SPN).
• The third number (located bottom) can range from
0 to 9. This number represents the total number of
trouble code present (example: 2 means there are
3 codes present).
5. Press MODE to exit to the settings menu.
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Refer to this procedure only if one of the codes shown
below is displayed in Digital Wrench.
The ECU monitors crankshaft speed via the crankshaft
position sensor. A misfire will cause a fluctuation in
crankshaft speed. A code will set and turn on the check
engine light after an engine misfire threshold/rate is
detected that is above a pre-determined limit. This
threshold varies based on engine speed.
One or more of the following codes will be set if a misfire
occurs:
Once a cylinder misfire code is set, the following events
will occur:
• Check Engine Light illuminates
• If the cylinder can be detected by the ECU (code
P0301 or P0302), the ECU will deactivate the fuel
injector for that cylinder. This will remain in effect until
the key is cycled off and back on.
• If the cylinder with the misfire cannot be detected
(code P0314), the ECU will limit available power by
limiting how far the throttle plate opens.
If a misfire code has been set and there is no observed
misfire, cycle the key and allow 4000 engine revolutions
to see if the check engine light turns off. If it does not turn
off, diagnose by verifying the following items:
• Low battery voltage (loose connection, low charge,
bad battery)
• Faulty voltage regulator
• Ignition Coil and connections are good
• Spark plugs wires are secure
• The correct spark plugs are installed and the plugs are
not fouled
• Crankshaft Position Sensor tests good
• Wiring to the Crankshaft Position Sensor, ECU and
Ignition Coil are not damaged. Chassis ground is clean
and tight
• Fuel pressure is within specification
• Fresh/good quality fuel is in the fuel tank
• Engine mechanical is good (leak down, timing)
• Confirm the belt is in good condition, specifically
looking for signs of hour-glassing
One the key is cycled, the trouble code(s) will show
current but there will be no fuel injector deactivation or
throttle limitation unless the misfiring continues to occur.
The check engine light will remain illuminated until there
are 4000 engine revolutions (i.e. 4000 RPM for one
minute) without a significant misfire being detected.
Once this condition is met, the check engine light will turn
off and the code(s) will show as historic.
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Fluid leaks can apply to multiple different systems used in the vehicle. Leaks can be a common cause of concerns
within these systems. Procedures that are used for checking leaks can apply to multiple systems.
When diagnosing fluid leaks, refer to the appropriate “Level Inspection” procedure, Fluid Inspection page 1.59, or the
appropriate chapter in the Service Manual before proceeding with any repairs or parts replacement.
FLUID INSPECTION
OVERVIEW
Multiple vehicle systems will contain different fluids or lubricants within the system.
These fluids should be inspected for condition and level. Refer to Fluid Condition and the appropriate level check
within the Service Manual for more information.
Most of these systems should be inspected for leaks using the same methods. Refer to Fluid Leak for more
information.
FLUID LEAK
Perform the following inspection prior to replacement of any seals or gaskets.
1. Inspect the fluid level prior to any checks to verify that the system is currently leaking.
NOTICE
If the system is not low at this time, clean and continue to monitor. It is possible that the fluid is residual from
manufacturing or previous repairs.
2. Thoroughly clean the area using an appropriate cleaner (Brake cleaner, Throttle Body cleaner, Soap, etc.) prior to
diagnosing the leak.
3. Operate the vehicle under the condition that the leak presented and re-inspect for leak.
4. Pinpoint location of leak. Check for any damage to parts and repair the leak as necessary.
NOTICE
If the leak can not be pin-pointed using this method, the leak may require dye to be added to the system, operated
and inspected for leaks using a UV light.
1
FLUID CONDITION
Refer to the appropriate “Level Check” procedure for the fluid being inspected. When the fluid is inspected it should
be compared to NEW recommended replacement fluid.
• If a fluid is contaminated with metal or debris, suspect
that there is a mechanical failure causing the fluid
contamination. Refer to the Service Manual
information related to the system in question.
1.59
Page 66
GENERAL INFORMATION
FUEL SYSTEM DIAGNOSTICS
FUEL SYSTEM TROUBLESHOOTING
FUEL STARVATION / LEAN MIXTURE
SYMPTOMSCAUSES
• Hard start or no start
• Bog
• Backfire
• Popping through Intake / Exhaust
• Hesitation
• Detonation
• Low Power
• Spark plug erosion / fouling
• Engine runs hot
• Surging
• High / Erratic idle
RICH MIXTURE
SYMPTOMSCAUSES
• Hard start or no start
• Bog
• Backfire
• Popping through Intake / Exhaust
• Hesitation
• Detonation
• Low Power
• Spark plug erosion / fouling
• Engine runs hot
• Surging
• High / Erratic idle
• No fuel in tank
• Restricted tank vent, or routed improperly
• Fuel lines or fuel injectors restricted
• Fuel filter plugged
• Fuel pump inoperative
• Air leak in system
• Intake air leak (throttle shaft, intake ducts, air box
cover)
• Faulty oxygen sensor
• No fuel in tank
• Restricted tank vent, or routed improperly
• Fuel lines or fuel injectors restricted
• Fuel filter plugged
• Fuel pump inoperative
• Air leak in system
• Intake air leak (throttle shaft, intake ducts, air box
cover)
• Faulty oxygen sensor
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Engine RPM
below specified
operating range,
although engine
is properly tuned.
Erratic engine
operating RPM
during
acceleration or
load variations.
Engine RPM
above specified
operating range.
Harsh drive clutch
engagement.
Drive belt turns
over
Belt burnt, thin
spots
Wrong or broken drive clutch spring.Replace with recommended spring.
Drive clutch shift weight too heavy.
Driven clutch spring broken or installed in
wrong helix location.
Drive clutch binding.
Belt worn unevenly - thin / burnt spots.
Driven clutch malfunction.
Sheave face grooved.
Incorrect drive clutch spring (too high of
rate).
Drive clutch shift weights incorrect for
application (too light).
Drive clutch binding.
Driven clutch binding.
Converter sheaves greasy; belt slipage.Clean sheaves with denatured alcohol or brake
Drive belt worn too narrow.Replace belt.
Excessive belt / sheave clearance with new
belt.
Wrong belt for application.Replace with correct belt.
Abuse (continued throttle application when
vehicle is stationary, excess load)
Dragging brakeInspect brake system.
Slow, easy clutch engagementFast, effective use of throttle for efficient
Install correct shift weight kit to match engine
application.
Replace spring; refer to proper installation
location.
Disassemble drive clutch; inspect shift weights
for wear and free operation.
Clean and polish stationary shaft hub;
reassemble clutch without spring to determine
problem area.
Replace belt.
Replace ramp buttons.
Inspect movable sheave for excessive bushing
clearance.
Replace the clutch.
Install correct recommended spring.
Install correct recommended shift weights.
Disassemble and clean clutch, inspecting shift
weights and rollers. Reassemble without the
spring and move sheaves through entire range
to further determine probable cause.
Disassemble, clean, and inspect driven clutch,
noting worn sheave bushing and ramp buttons
and helix spring location.
cleaner, install new belt.
Perform belt / sheave clearance adjustment with
shim washers beneath spider.
Caution operator to operate machine within
guidelines.
engagement.
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During routine maintenance, or whenever PVT system overheating is evident, it’s important to check the inlet and
outlet duct for obstructions. Obstructions to air flow through the ducts will significantly increase PVT system operating
temperatures. The vehicle should be operated in Low when extended low vehicle speed operation is anticipated.
CLUTCH DRIVE BELT & COVER RELATED ISSUES: DIAGNOSIS
POSSIBLE CAUSESSOLUTIONS / WHAT TO DO
Loading the vehicle into a tall trailer when in
high range.
Starting out going up a steep incline from a
stopped position.
Driving at low RPM or low ground speed (at
approximately 3-7 MPH).
Insufficient engine warm-up when exposed
to low ambient temperatures.
Slow and easy clutch engagement.Fast, effective use of the throttle for efficient engagement.
Stuck in mud or snow.
Climbing over large objects from a stopped
position.
Belt slippage from water or snow ingestion
into the PVTsystem.
Clutch malfunction.
Poor engine performance.
GENERAL RANGE OPERATION
GUIDELINES:
Shift transmission to Low during loading of the vehicle to prevent belt burning.
When starting out on an incline, use Low gear. Shift transmission to Low during
loading of the vehicle to prevent belt burning.
Drive at higher speed or use Low. The use of Low is highly recommended for
cooler PVT operating temperatures and longer component life.
Warm engine at least 5 min., then with transmission in neutral, advance throttle to
approx. 1/8 throttle in short bursts, 5 to 7 times. The belt will become more flexible
and prevent belt burning.
Shift the transmission to Low, carefully use fast, aggressive throttle application to
engage clutch. WARNING: Excessive throttle may cause loss of control and
vehicle overturn.
Shift the transmission to Low, carefully use fast, aggressive, brief throttle
application to engage clutch. WARNING: Excessive throttle may cause loss of
control and vehicle overturn.
Remove the PVT drain plug. Shift the transmission to neutral. Using the throttle,
vary the engine rpm from idle to full throttle. Repeat several times as required.
During this procedure, the throttle should not be held at the full position for more
than 10 seconds. Clutch seals should be inspected for damage if repeated leaking
occurs.
Clutch component inspection should be performed by a Polaris MSD certified
technician.
Fouled spark plugs, foreign material in fuel tank, restricted fuel lines, or faulty fuel
pump may cause symptoms similar to clutching malfunction.
Low: Basic operational speeds less than 7 MPH, riding through rough terrain
(swamps, mountains, ect.), or low ground speeds and when continuously
operating at speeds less than 30 mph in sand/dune environments.
High: High ground speeds, or speeds above 7 MPH.
Operating in Low Gear
Low gear should be used when riding through rough terrain or when basic operational ground speeds are less than 7
MPH. Use High gear when basic operational ground speeds are more than 7 MPH.
General Sand / Dune Driving
The use of Low gear when continuously operating at speeds less than 30 mph will greatly increase belt life in sand/
dune environments.
NOTICE
Do not shift from Low to High without coming to a complete stop.
Using High gear for heavy loads, hilly terrain, sand/dune environments, or in wet, muddy conditions will increase the
chance of drive belt burning.
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Difficulty shifting, or harsh shifting are generally caused by the Transmission or PVT Systems. The system causing the
difficult shifting concern can generally be diagnosed using the following information.
SYMPTOMCAUSE
Vehicle is difficult to shift ONLY with the engine runningRefer to PVT System Chapter for more information
1
Vehicle is difficult to shift all the timeRefer to Transmission Isolation this will help determine
if the concern is internal or external to the transmission.
After isolation proceed with diagnosis.
ADDITIONAL HARD SHIFTING CAUSES
SHIFTING CAUSES
• Shift cable adjustment/condition
• PVT alignment (clutch center distance)
• Transmission lubricant type/quality
• Transmission leaks / fluid level
• Loose fasteners on sector gear cover
• Worn rod ends, clevis pins, or pivot arm bushings
• Shift selector rail travel
• Worn, broken or damaged internal transmission
components
TRANSMISSION ISOLATION
To determine if shifting difficulty or problem is caused by an internal transmission problem or external concern the
transmission should be isolated using the following information.
After the transmission is isolated refer to Additional Shifting Causes or the proper chapter in the service manual for
additional information.
1. Disconnect the shift cable from the bellcrank.
2. With the shift cable disconnected from the transmission shift the vehicle using the shift lever.
• If the shift lever continues to bind the concern is likely caused by the shift cable. Refer to the proper service
information for replacement.
• If the shift lever moves freely proceed to step 3.
3. With the shift lever disconnected manually select each gear range at the transmission bellcrank.
• If the bellcrank requires more than approximately 15 ft-lbs (20 N·m) to rotate, the shifting concern is most likely
caused by an internal transmission concern.
• If the bellcrank moves freely, manually select each gear range at the transmission bellcrank and test ride vehicle.
If it functions properly then there is likely still an outside concern causing the issue.
All Wheel Drive (AWD) concerns are generally caused by a mechanical concern within the front gearcase, or electrical
concern. The following chart will help finding the root cause and assist with basic checks of the front gearcase and
AWD system. Refer to the proper chapter in the service manual for additional vehicle specific information.
SYMPTOMCAUSE
AWD stays engaged even when switch is OFF
• Rollers flat-spotted. Remove all and roll across a table
to check for flat spots
• Inside of ring gear is dimpled from harsh engagement.
Check the ramps and low spots inside ring gear.
Should be smooth.
• Output Hub races are flat spotted/dimpled. Run your
finger along the outer surface that goes inside of the
cage. Should be uniform with no high points.
• Armature plate or coil magnetized. Rule out armature
plate by putting it close to something metal to see if it
tries to stick.
• Drivetrain wedged. Often caused by torsion spring
coming out of place.
AWD Does not engage
• Roller cage is broken. Can typically find debris in the
oil if drained
• No power to AWD coil. Jump power and ground
directly to the coil and verify AWD function. If AWD
functions this confirms an electrical issue is causing
the concern. Verify fuses are in good condition and
inspect the wiring harness for damage or broken
wires. Check all connections for damaged pins or bad
connection.
• Weak magnetism. With power and ground to the coil,
armature plate should not be able to be pried off with
fingers.
• Armature plate bent/damaged. Check flatness and
look for uneven wear marks
• Prop shaft not turning at transmission snorkel shaft.
Internal transmission damage
DRIVESHAFT (HALF SHAFT) DIAGNOSTICS
Driveshaft (Half Shaft) operation can cause various customer concerns. For more information related to Driveshaft
concerns or failures
CLICK HERE to view the “Half Shaft Analysis” poster.
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Dirt or dust buildup on the brake pads and disc is the most common cause of brake noise (squeal caused by vibration).
If cleaning does not reduce the occurrence of brake noise, Permatex™ Disc Brake Quiet can be applied to the back of
the pads. Follow directions on the package. This will keep pads in contact with caliper piston(s) to reduce the chance
of squeaks caused by dirt or dust.
POSSIBLE CAUSEREMEDY
Spray disc and pads with CRC Brakleen™ or an
Dirt, dust, or imbedded material on pads or disc
Pad(s) dragging on disc due to:
Improper adjustment
Master cylinder reservoir overfilled
Master cylinder compensating port restricted
Master cylinder piston not returning completely
Caliper piston(s) not returning
Operator error (riding the brake)
Loose wheel hub or bearings
Brake disc warped or excessively wornReplace disc
Brake disc misaligned or looseInspect and repair as necessary
Noise is from other source (axle, hub, disc or wheel)
equivalent non-flammable aerosol brake cleaner.
Remove pads and/or disc hub to clean imbedded
material from disc or pads.
Adjust pad stop
Set to proper level
Clean compensating port
Inspect. Repair as necessary
Clean piston(s) seal
Educate operator
Check wheel and hub for abnormal movement. Check
axle nut torque. Inspect/replace bearing if needed.
If noise does not change when brake is applied check
other sources. Inspect and repair as necessary
1
BRAKE VIBRATION
PEDAL / LEVER VIBRATION (VIBRATION IS ONLY FELT IN PEDAL OR LEVER WHILE BRAKING)
• Brake Disc worn (runout or thickness variance
exceeds service limit)
• Brake Disc damaged
VEHICLE VIBRATION (VIBRATION FELT THROUGH ENTIRE VEHICLE / CHASSIS WHILE BRAKING)
Perform further testing if
Error Codes are present
from Table 2.
→
No
wires
GENERAL INFORMATION
Check wire harness for
damaged/shorted CAN
→
←
No
bus wires. Repair or
replace harness if
necessary
Is DW able to establish a
connection to the ECM?
Replace EPS
1
TABLE 1
• Position Encoder Error
• EPS Software Error
• Steering Torque Sensor Full Failure
• Steering Excessive Current Error*
• Steering Over Current Shutdown*
• Phase Sensing Over Current
• Phase Sensing Excessive Current
• Torque Sensor Range
• Rotor Encoder Communication
• Rotor Encoder Variance
• SEPIC Voltage Low/High
• EEPROM Failure
*These Error Codes must have multiple occurrences or you must be able to duplicate the condition before replacing
the EPS unit.
TABLE 2
• EPS Inverter Temperature Test
1. Verify that the Power Steering module heat sink surface (top
surface) is clean and free of mud and dirt. Make a note of how
much debris was on heat sink before cleaning. Record all power
steering error codes. EPS inverter temperature can be monitored
through Digital Wrench.
2. Allow vehicle to set and cool for at least 2 hours.
3. Drive vehicle for 30 minutes of left and right turning and then
connect to Digital Wrench and read Power Steering Error Codes.
If inverter temperature error code is present, replace Power
Steering Module. If error is not present, Module is OK. EPS
inverter temperature can be checked using Digital Wrench.
• Battery Voltage Over / Under Test
1. Disconnect 2 pin power connector to EPS and verify battery
voltage (12-14 VDC) is present on pins with key on. If voltage is
low, investigate and correct cause. If voltage at pins is correct,
cheak all connections for corrosion, damage, and tightness.
Check pin 3 on 8 pin connector for 12V signal with key on.
Shock “misting”qor “weepage”wis common and should be present during normal vehicle operation. All Shock
Absorber Seals are designed to allow a thin film of oil to pass into and out of the shock. This thin film of oil lubricates
the Seal to ensure low friction and reduces the corrosion rate of the Piston Rod.
Vehicle operating conditions have a high impact on how much shock oil might be present on the seal and shock body
(i.e. road conditions and operating temperature). It is important to properly identify the difference between normal
operation (weepage or misting) and a shock that has a leak. Below are some images to help determine what is normal
and what could be identified as a bad shock.
MISTING OR WEEPAGELEAKAGE
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Keep the following notes in mind when diagnosing an
electrical problem.
• Refer to wiring diagram for stator and electrical
component resistance specifications.
• When measuring resistance of a component that has a
low resistance value (under 10 Ohms), remember to
subtract meter lead resistance from the reading.
Connect leads together and record the resistance. The
resistance of the component is equal to tested value
minus the lead resistance.
• Become familiar with the operation of your meter. Be
sure leads are in the proper jack for the test being
performed (i.e. 10A jack for current readings). Refer to
the Owner’s Manual included with your meter.
• Voltage, amperage, and resistance values included in
this manual are obtained with a Fluke™ 77 Digital
Multimeter (PV-43568). This meter is acceptable for
use when diagnosing electrical problems. Readings
obtained with other meters may differ.
• Pay attention to the prefix on the meter reading (K, M,
etc.) and the position of the decimal point.
• For resistance readings, isolate component to be
tested. Disconnect wire harness or power supply.
DIGITAL MULTI-METER (DMM) NOTES
Polaris advises to only use a high quality DMM that
meets the same standards as the Fluke™ 77 (PV-43568)
for electrical testing.
Unless you are very familiar with Ohm’s Law, and have
complete information about the circuit you are trying to
diagnose, test lights are likely to provide results that
would be misleading. This is especially true if any solid
state component is involved, where you will almost
certainly not have complete circuit information.
Polaris also specifically advises against the use of other
circuit testing devices, including but not limited to:
• Short finders
• Simplified circuit testers
• Fuse piggy-back devices
Testers beside a DMM will only work in one scenario,
and slight variables can provide you with misleading
results. The testing practices described in this chapter
are more certain and rely only on the DMM and your
knowledge.
STATIC AND DYNAMIC TESTING
There are many methods for testing a DC circuit. These
methods fall into one of two categories, either static or
dynamic.
STATIC TESTING
The two most common forms of static testing are:
• Resistance testing (the Ohms setting on your DMM)
• Measuring voltage with the circuit open, such as when
the harness connector is off a sensor you are testing.
This is commonly referred to as measuring “Available
Voltage”.
These two tests will help you find the majority of electrical
issues. If they do not, we must remember that static
circuit testing does not take into account how current
actually flows in that circuit. That is only accomplished
with dynamic testing.
Before attempting dynamic testing (as it is intrusive on
sealed connectors and damage could be done if not
careful), verify the following:
• Static voltage testing advised for that circuit has been
completed, and is in spec.
• All associated circuits have under 1 ohm of resistance
from end to end. Testing Continuity / Resistance page
1.75
• All associated circuits have no shorts to ground.
Testing For A Short To Ground page 1.75
• All associated circuits have no shorts to voltage.
Testing For A Short To Voltage page 1.76
DYNAMIC TESTING
There are two types of dynamic testing we will advise to
use when diagnosing electrical concerns:
• Current flow testing (Amperage) Testing Current Flow
(Amperage) page 1.77. Measuring Amperage is not a
common practice, as you will not typically have a spec
to compare your reading to. Also, many components
on this machine flow over 10 Amps, which will blow the
majority of DMM fuses. The exception to this is a
parasitic draw test refer to Current Draw - Key Off
page 1.78.
• Measuring voltage drop. Performing this test correctly
will give you understanding of how electrical pressure
(voltage) varies in a circuit as current is flowing.
Testing Voltage Drop page 1.78
Front probing is accomplished by pulling the harness
connector from the component, and then taking a
measurement from the terminal face. This is the
measurement taken in most situations.
The terminals in electrical connectors are small and
fragile. Do not probe directly with your meter leads, as
the meter leads are larger than almost all terminals.
Probing with a meter lead will likely damage the terminal
by spreading it beyond it’s design limits, causing no
tension. If there is no tension, you will have either no
connection or a poor connection.
To avoid causing damage, use of the appropriate
adapters is required. Most terminals used on Polaris
machines can be tested using terminal test kit PV–
43526. It includes male and female adapters that can be
plugged into banana connectors to adapt to your meter.
For a video demonstration, scan the QR code below, or
right click it and select “open in new tab”.
BACK PROBING
Back probing is typically not advisable on sealed
connectors, as it can easily cause damage to the wire,
terminal, connector body, or body to wire seal.
NOTICE
There are commercially available back probe kits. Fine,
narrow needles with no coating to block current flow
also work well for back probing.
If back probing must be done to see voltage drop while
current is flowing in the circuit (dynamic testing), ensure
it is done only on connectors that are large enough to
accommodate the probe. Ensure back probing is done
gently and carefully. Ensure no damage has been done
after probing.
For a video demonstration, scan the QR code below, or
right click it and select “open in new tab”.
PV–43526 adapters are also used as known good
terminal drag testers. Insert the male tester terminal into
the female connector on the harness. There should be a
noticeable amount of force to install and remove the
tester, and you should be able to tip the harness
connector with the tester hanging from the connector,
and not have the tester fall out.
If very little or no resistance is felt, or if the tester falls out
when the connector is held upside down, this is an
indication that the female connector in the harness has
insufficient tension and will cause connection issues. You
can either replace that harness, or service it by replacing
the terminal or attempting to adjust/tighten the tang in the
female terminal.
1.74
BREAK OUT
This is a method of front probing to achieve the goal of
back probing, which is to measure the circuit while it is
functioning.
You can use test probe kit PV–43526, test leads, and
electrical tape to create a bridge with exposed testing
areas to have everything exposed but still working.
IMPORTANT
Use electrical tape to cover the exposed conductive
parts of the circuit, mainly the clamps of your test leads.
If they contact each other, circuit or component damage
9850068 R01 - 2020-2021 RZR PRO XP / XP 4 Service Manual
Testing using the Ohmmeter function of your DMM is one
of the first things you will do when troubleshooting an
electrical issue. It is especially convenient when the
wiring diagram provides a resistance spec for the
component in the circuit you are diagnosing. It can
quickly give you a good idea if you simply need to
replace a part, or if there might be another circuit issue.
Using the following points in conjunction with your DMM
owner’s manual will ensure your resistance testing is
always accurate:
• Only measure resistance on an isolated part of the
circuit. This means if you are testing internal resistance
of a component, it cannot be connected to the
harness. If you are measuring a wire (typically from the
ECU to a sensor) both the sensor and ECU would
need to be unplugged. Most Ohmmeters provides a
precise amount of current to determine resistance. Any
other sources will make your reading inaccurate.
• Ensure you are making good contact by using the
proper terminal adapters. Connector Probing
Guidelines page 1.74
• If you are not using a self ranging meter, double check
your range setting.
• If your continuity is under 1 ohm, leave the harness
disconnected and move on to Testing For A Short To
Ground page 1.75 and Testing For A Short To Voltage
page 1.76.
For a video demonstration, scan the QR code below, or
right click it and select “open in new tab.”
TESTING FOR A SHORT TO GROUND
Shorts to ground happen when the current flowing in a
given circuit bypasses the load. The current flowing from
B+ finds an easier way to return to ground (B-), so much
more of it can flow than the circuit is designed for. This
causes the circuit’s protection device (either a fuse or
circuit breaker) to open, protecting the circuit from
damage.
There are many possible causes of a short to ground,
here are some:
• The harness rubbing against a component that is
grounded, such as the frame, chassis component, or
engine.
• A component’s internal circuitry contacting its case.
• Wire-to-wire chaffing causing contact with the
conductor of a ground side circuit.
• Corrosion/moisture in a component providing a ground
path.
• Moisture in a connector body providing a ground path.
NOTICE
This test is typically done right after checking continuity
from sensor to ECU when diagnosing an EFI DTC. It
can also be used to help diagnose concerns about
blowing fuses. Ensure you are able to duplicate the
concern before testing so that your results point you in
the right direction.Testing for Intermittent Conditions
page 1.77
TESTING PROCEDURE
1. Consult the wiring diagram. Determine which circuit
you will be testing.
2. Ensure that any static voltage checks advised in
relation to the DTC or concern you are diagnosing
have been performed and are in spec.
3. Ensure you have checked continuity of the circuit.
Testing Continuity / Resistance page 1.75
4. Ensure that neither end of the circuit is connected.
5. Set your DMM to Ohms.
6. Connect one meter lead securely to the battery
negative post.
7. Connect the other lead to either end of the
disconnected circuit. Ensure you are using the correct
adapter.Connector Probing Guidelines page 1.74
8. If there is continuity, the harness is damaged and
should be repaired or replaced.
9. If the DMM reads OL, there is no short to ground.
Leave the harness disconnected on both sides, and
proceed to check for a short to voltage. Testing For A
Short To Voltage page 1.76
For a video demonstration, scan the QR code below, or
right click it and select “open in new tab”.
TESTING FOR A SHORT TO VOLTAGE
There are three possible short to voltage causes:
1. Internal electronic component short.
2. Harness chaffing leading to contact of the circuit
being diagnosed to one with B+ or a different
reference voltage.
3. Moisture in a connector or component.
TESTING PROCEDURE
1. Consult the wiring diagram. Determine which circuit
you will be testing.
2. Ensure that any static voltage checks advised in
relation to the DTC or concern you are diagnosing
have been performed and are in spec.
3. Ensure you have checked continuity of the circuit.
Testing Continuity / Resistance page 1.75
4. Ensure you have checked for a short to ground.
Testing For A Short To Ground page 1.75
5. Ensure that neither end of the circuit is connected.
6. Set your DMM to DC volts.
7. Connect one meter lead securely to the battery
negative post.
8. Connect the other lead to either end of the
disconnected circuit. Ensure you are using the correct
adapter.Connector Probing Guidelines page 1.74
9. If there is voltage present, the harness is damaged
and should be repaired or replaced. You may need to
remove the protective tape and tubing to inspect.
10.If the DMM reads 0 volts, the concern may be in a
component related to the circuit. If so, checking
internal continuity of non-electronic components may
reveal the concern, but diagnosis at this point may
require using known good parts.
For a video demonstration, scan the QR code below, or
right click it and select “open in new tab”.
1.76
9850068 R01 - 2020-2021 RZR PRO XP / XP 4 Service Manual
Intermittent conditions are very difficult to diagnose, as
when you are testing the circuit, you may not have the
circuit failing to indicate where the issue is. Intermittent
electrical failures are almost always related to a poor
connection that only goes open in specific situations,
such as going over a certain kind of bump, at a certain
temperature, or when the machine is torque loaded in
one way.
Here is a list of possible failures that can be associated
with an intermittent electrical failure:
• Loose female terminal in an electrical connector.
NOTICE
If the terminals in question are the correct size/series,
always use PV–43526 to test the drag when inserting
and removing the test terminal adapters. Compare the
effort to the drag against the known good tester
terminal for reference.
• Poor terminal to wire crimp.
• Terminal crimp that occurred at least partially on
insulation instead of the conductor wire strands.
• Terminal fretting corrosion
• Contamination/moisture corrosion
• A full or partial break of the conductor wires in the
insulation, with or without visible insulation damage.
• Improper routing, especially when it leads to chaffing
or heat damage, especially near exhaust.
TESTING CURRENT FLOW (AMPERAGE)
Performing a current flow test requires the meter leads
be inserted into the correct cavities in the meter, and be
placed in series in the circuit to be tested. Refer to your
Digital Multi Meter’s owner’s manual for potential model
specific instructions. Ensure you are using acceptable
adapters to avoid damaging the connector terminals.
See Connector Probing Guidelines page 1.74.
NOTICE
Amperage specs are generally not provided for circuits/
components. Please only perform this test when
advised in the manual.
IMPORTANT
Many circuits on this machine will exceed the 10 Amp
fuse in most Digital Multi Meters in normal operation.
1
You may need to use different techniques to duplicate
these concerns. These include but are not limited to:
• Moving the harness by wiggling it or flexing certain
areas.
• Pulling at or near the suspected connector.
• Pushing in different directions to flex the connector
body and try to isolate poor connections.
• Changing the temperature. This can be accomplished
with either heat guns or cold air guns.
WARNING
Always exercise caution when using these tools, and
use them for short periods of time when changing the
temperature of an area. Failure to do so can lead to
Parasitic draw is when there is excessive current flow
with the key off.
While the most common causes of draws are improperly
installed accessories (tapping into un-switched B+
instead of switched) there can be electronic component
failures that can cause this as well.
IMPORTANT
Do not connect or disconnect the battery cable, or
ammeter with the engine running. Damage will occur to
electrical components.
IMPORTANT
Charging system damage will occur if incompatible
components are installed. Always reference the Polaris
Electronic Parts Catalog for the proper part numbers.
NOTICE
Wait ten minutes with the key off for the ECU to power
down. This will avoid a faulty readout while testing
amperage draw.
TESTING PROCEDURE
1. Remove the negative cable from the battery.
2. Connect a jumper from the negative battery cable
terminal to the negative battery post.
3. Ensure your meter leads and selector dial are set to
measure amperage.
4. Connect your red lead to the battery negative cable
terminal.
7. Wait 10 minutes before checking the value. Vehicles
will vary, but electronic components will take time to
fully go to sleep after switched power is removed.
8. Maximum allowable is 10 milliamps. If your meter is
ranged to the 10 Amp scale, this will appear as 0.010
Amps.
Current Draw - Key Off:
Maximum of .01 DCA (10 mA)
9. If over 10 milliamps, go to the fuse block and start
systematically removing one fuse at a time until the
value drops, indicating the circuit that requires
attention.
TESTING VOLTAGE DROP
NOTICE
If you disconnect the connector at the load, and
measure voltage with one lead on the power supply
wire, and one to ground, you will be measuring
available voltage. This is a static test and not dynamic
voltage drop testing. Refer to Static and Dynamic
Testing page 1.73.
The measurement of voltage is the DIFFERENCE in
electrical pressure between the two points your DMM
leads are touching.
Most circuits will have one load. The load is the
component in the circuit that uses the current flow to do
work, such as move a solenoid or light a bulb.
Voltage coming into the load should be near battery
voltage with current flowing. There will be some loss from
moving through electrical contacts in connectors and
relays, but it will be minimal.
NOTICE
You will need to backprobe to perform this test. For
information about doing this safely, refer to Connector
Probing Guidelines page 1.74.
5. Connect your black lead to the battery negative post.
6. Momentarily key the ignition switch on, then off.
IMPORTANT
Ensure all electrical components are switched off, or
damage to your jumper and/or meter will occur.
1.78
Voltage should be near fully depleted by the load. This
means that when measuring on the ground side of the
circuit, immediately after the load, back to battery
negative, you should have near zero pressure difference
(voltage).
If you do have a difference in pressure, this means there
is something adding resistance to the circuit such as
corrosion.
9850068 R01 - 2020-2021 RZR PRO XP / XP 4 Service Manual
The maintenance interval charts outline required maintenance and inspection based on vehicle hours / miles. Each
table states the number of hours / miles that service is required on the vehicle. Some items or components may need
to be serviced more often due to severe use, such as operation in water or under severe loads. When the vehicle goes
beyond 500 hours / 5000 miles, return to the 25 hours / 250 mile chart and start the interval process over.
25 HOUR / 250 MILE (400 KM) SERVICE
COMPONENTREMARKS
Engine Air FilterInspect, replace
XU
Brake Pads / Parking Brake Pads (INT’L) Inspect pad wear
XU / D
Fuel System
Parking Brake Cable Adjustment (INT’L) Inspect; adjust tension after first 25 hours
XU / D
Engine BreatherInspect;clean
XU
Battery
Engine Oil & Filter Change (Break-In)
XU
Spark Arrestor
XU
XUFront Gearcase Lubricant
Transmission Lubricant (AGL)Initial fluid level inspection; add lubricant if needed
XU
Turn key on to pressurize fuel pump; check lines / fittings for leaks and
abrasion
Check terminals; clean; test
Perform a break-in oil and filter change at 25 hours or one month; perform
every 50 hours or 6 months thereafter
Clean
Initial fluid level inspection; add lubricant if needed
XU - Perform these procedures more often for vehicles subjected to severe use.
D - Have an authorized Polaris dealer or qualified person perform these services.