USER MANUAL
CONTENTS
Contents 2
GETSTARTED 6
Introduction to Polar Club 6
Polar Club App 6
Polar Club web service 6
Polar ecosystem 7
Requirements and recommended setup 7
Subscribe to Polar Club 8
Club account FAQs 9
Where is the Polar Club app available? 9
I don't want to use the Club community. What can I do? 9
SYSTEMMAINTENANCE 10
Settings in Polar Club app 10
Mirror your iPad to an external screen 11
Club appearance 11
Club heart rate zones 12
Send summary email 13
External screen view 13
Manage instructors 13
2
Invite instructors to the Club 13
Remove instructors 14
Add a heart rate sensor or fitness tracker 15
Register lendable heart rate sensors 15
Heart rate sensor maintenance 19
Heart rate sensor batteries 19
Club community 20
Campaigns 20
Create a new campaign 20
During the campaign 22
Edit or remove the campaign 23
System maintenance FAQs 24
Is it possible to use the same iPad for customer sign-in and for running the classes? 24
Can club members use their own heart rate sensors? 24
Which heart rate sensors are compatible with Polar Club? 24
Is the Polar Club compatible with other manufacturers’ heart rate sensors? 25
CLASSES AND SCHEDULES 26
Manage class templates 26
Schedule classes 27
Schedule view 30
Classes and schedules FAQs 31
3
How many exercisers can be monitored during a class? 31
How many sessions can be running simultaneously? 31
What is the maximum length of a class? 31
TRAINING 32
Wearing the heart rate sensor 32
Signing up for classes 32
Online sign-up in the flow web service 32
Signing in through the app 34
Option 1: Sign up for classes 35
Option 2:Create a new Polar account and sign up for classes 36
Signing in automatically 37
How it works 37
Starting a class with the Polar Club app 38
Editing a participants maximum heart rate value 41
Editing a participant's maximum heart rate before the class 41
Updating a participant's maximum heart rate after the class 42
Functions during a class 43
Live view 43
Training summary 45
Training history in the Club app 47
Training summary emails 47
4
Training FAQs 48
What should I do, if the internet connection stops working during a class? 48
Can we use the Polar Club offline? 49
Polar Privacy 50
Polar Privacy 50
Polar Club – Fitness Club instructions 50
Polar Club – Exerciser instructions 50
5
GETSTARTED
INTRODUCTION TO POLAR CLUB
Polar Club is a heart rate based solution that brings gripping group exercise classes to fitness clubs. With
heart rate training and fun rewards at the core of Polar Club, you’ll have club members pushing harder,
feeling motivated and coming back for more.
Key features:
l Easy-to-use app for running group exercise classes.
l With real-time feedback on the intensity of their classes, instructors have a chance to guide
exercisers individually, as well as a group.
l An easy way to help exercisers understand the benefits of heart rate based training at different
intensities and achieve their training goals.
l Motivates exercisers with both group and individual rewards, such as zone time or calorie
trophies.
l Allows for effective group exercise class scheduling and optimal workload planning, maximizing
employee productivity.
l The Polar Club app is compatible with several Polar heart rate sensors and fitness trackers. Please
see the list of compatible Polar heart rate sensors and fitness trackers on the support page.
POLAR CLUB APP
The Polar Club app makes running your classes a breeze. With the real-time heart rate based guidance,
the instructor can easily seewho's keeping up with the class and steer the group to the right direction. At
the end of the class, the group sees a summary of how they did.
In the Polar Club app, you can define the club settings, schedule classes and invite instructors.
Start by searching and downloading the Polar Club app from the App Store. Open the app, and sign in
with your Polar Club account user name and password.
POLAR CLUB WEB SERVICE
On your home page in the Polar Club web service you'll find useful links to help you find information and
get the most out of your Polar Club. On the club account page you can view and edit your club account
data. Sign in with your Polar Club account at polar.com/club.
6
POLAR ECOSYSTEM
In addition to Polar Club, our Flow ecosystem offers a complete solution for you, your instructors as well
as your club members to make their fitness dreams come true.
l Polar Flow web service:In Polar Flow web service at polar.com/flow, your club members can
conveniently see their personal training data and follow their progress.
l Polar Fitness Trackers:We offer a complete line of connected fitness trackers to help your club
members reach their goals, from weight loss to training for an event.
l Polar Coach:The freePolar Coach service makes it even easier for personal trainers to manage
and guide their clients to success. With the help of Polar Coach and Polar fitness trackers, personal
trainers have access to their customers 24/7 activity data. See flow.polar.com/coach for more
information.
REQUIREMENTS AND RECOMMENDED SETUP
Here’s an overview of what’s needed to run classes with Polar Club:
l Polar Club account
l A computer with internet connection to access the Polar Club web service and the Polar Flow web
service
l iPad Air with iOS 10 or later, and reliable and fast mobile data or Wi-Fi connection
l Polar Club app downloadable from the App Store
l Compatible Polar heart rate sensors and straps. The Polar Club app is compatible with several
Polar heart rate sensors and fitness trackers. Please see the list of compatible Polar heart rate
sensors and fitness trackers on the support page.
Recommended setup
1. iPad for instructor use
With this iPad, the instructor starts the training session. It's also the instructor's window to the
exercisers' heart rates during the session
2. Video projector or TV
If you want the exercisers to see their heart rates while training, attach this iPad to a video
projector or TV with a compatible cable and/or adapter. If you want to useApple TV and AirPlay,
follow iPad's guidance.
7
3. Online sign-up
Online sign-up gives your members the option to sign up for classes through the Flow web service
up to one week beforehand. You can enable/disable the online sign up option in the Polar Club
web service under Club settings.
4. One or two iPads for customer sign in at club reception
Consider having separate iPads for the members who already have a Polar account, and for the
members who need to create a Polar account before signing in to classes. This way you avoid lines
in the club reception and give the members more privacy to create their account.
SUBSCRIBE TO POLAR CLUB
1. Start by ordering the Polar Club account from the polar.com/club web page. Your subscription
starts with a free 30 days trial period. You can cancel your subscription during the trial at any time
without costs.
2. Choose the location of your club and then choose Register club.
3. Create a Polar account, or sign in if you already have one. If you have already created an account
by signing up for one of Polar's web services or mobile applications, or when taking your product
8
into use, your user name and password are valid for Polar Club web service as well. You can sign
up for Polar’s web services only once with the same email address. The user name is always your
email address.
4. Club information: Fill in club information. The club email address entered here will be used by us
to send you invoices and other information regarding your subscription.
5. Subscription details: Choose the payment type, and fill in the billing address if different from
the prefilled club address. Read the Terms of Use, and accept them by selecting the checkbox.
6. Payment: Check the payment summary and details. After completing your subscription, you will
be shown a subscription summary page where you can print the summary and proceed to your
Club's home page.
7. An email will be sent to the club's email address, giving you instructions on how to get started.
Your free 30 days trial period starts immediately.
CLUB ACCOUNT FAQS
WHERE IS THE POLAR CLUB APP AVAILABLE?
Go to polar.com/club to subscript to Polar Club. During the subscription process, you are going to
choose your location from a drop-down list. You will be notified if Polar Club isn't available in your
country yet.
I DON'T WANT TO USE THE CLUB COMMUNITY. WHAT CAN I DO?
As a club admin, you can remove your club's community through the community page. Removing the
community also prevents online sign-ups, but you can still continue using the service by signing up
exercisers with the Polar club app (iPad).
Removing community is permanent. If you remove your club's community, you can't start using
the community again without activating a new account with a different name.
9
SYSTEMMAINTENANCE
SETTINGS IN POLAR CLUB APP
In the Polar Club app, go to the More menu and choose Settings.
10
MIRROR YOUR IPAD TO AN EXTERNAL SCREEN
Use the slider at the bottom of the Settings view to enable or disablemirroring of your iPad screen.
When mirroring is enabled, the screen content shown on your iPad is automatically mirrored to an
external screen when you connect your iPad to a video projector or TV.
You need a suitable AV adapter and a cable to connect the iPad to a video projector or TV.
CLUB APPEARANCE
In the Polar Club app, go to the More menu and choose Settings > Club appearance.
Club appearance settings are visible for the club admin only.
1. Add Club logo: The club logo is shown on your club community page in the Polar Flow web
service. You can also enable to show the club logo in the live view during classes. In the live view,
your club instructors can enable or disable the logo from the cogwheel menu on the top righthand corner of the screen.
2. Add Welcome photo: Make the community page your own by adding a photo showcasing your
club.
3. Club welcome text: Write a welcome text for your club members. They will see this text on the
sign-in page of the Polar Club iPad app when they sign up for classes.
4. Club introduction: Write an introduction of your club. This text appears on your club
community page in the Polar Flow web service.
11
CLUB HEART RATE ZONES
Change or restore heart rate zones. This setting affects how colors / heart rate percentages are shown
during the training session.
12
Heart rate zone settings are visible for the club admin only.
SEND SUMMARY EMAIL
Use the slider to turn the feature on or off.
When the feature is on, and your club members have accepted Polar Club communication in their Polar
Flow account (Settings > Privacy), your club members will receive a short training summary email
every time they participate in a Polar Club training session
EXTERNAL SCREEN VIEW
View a test screen to adjust the colors on the external screen.
MANAGE INSTRUCTORS
INVITE INSTRUCTORS TO THE CLUB
1. To invite new instructors to your club, go to the Manage view in the Polar Club app, and choose
Manage instructors.
2. Tap the plus icon. Write the instructors name and email address, and tap Invite.
13
3. Instructors will receive a welcome email with instructions on how to continue. They need to:
l Create their own Polar account at polar.com/club, and accept the invitation from your club
OR
l If they already have a Polar account (created with the same email address that was used in the
invitation), they sign in to polar.com/club with their existing Polar account, and accept the
invitation from your club.
REMOVE INSTRUCTORS
As a club admin, you can remove instructors from the club. Tap the instructor card in the Manage
instructors view and choose Remove instructor.
If the instructor has classes scheduled, choose another instructor for scheduled classes, and tap Save.
14
Instructors can remove themselves from the club by tapping their own instructor card and choosing
Remove instructor.
ADD A HEART RATE SENSOR OR FITNESS TRACKER
You can add a new heart rate sensor or fitness tracker to your Flow account. Tap your instructor card
and choose Add sensor. Activate the sensor by touching both contact points simultaneously.
REGISTER LENDABLE HEART RATE SENSORS
To see their heart rates on screen, exercisers need to wear a compatible Polar heart rate sensor or fitness
tracker. They can use their personal devices, but you can also lend the heart rate sensor for them. In case
you're planning to lend sensors for exercisers, you need to register the sensors in the Polar Club app.
1. In the Polar Club app, go to More > Manage sensors. In the Manage sensors view, you can
add and remove lendable sensors, and see the last user for each sensor.
15
2. To add a new sensor, tap the plus icon.
16
3. The Polar Club app picks the next available number for the sensor, but you can also change the
number if you want. Tap Search sensors and activate the sensor by touching both contact
points simultaneously.
17
4. Once the sensor is found, the Sensor ID is shown. Tap the arrow to continue.
5. Attach the sticker with the corresponding number on the sensor, and tap Save.
18
The Polar Club uses Bluetooth® technology and is compatible with several Polar heart rate sensors
and fitness trackers. Please see the list of compatible Polar heart rate sensors and fitness trackers on the
support page.
HEART RATE SENSOR MAINTENANCE
Detach the connector from the strap after every use. Sweat and moisture may keep the connector
activated, so remember to wipe it dry. Clean the connector with a mild soap and water solution when
needed. Never use alcohol or any abrasive material (e.g. steel wool or cleaning chemicals).
Rinse the strap under running water after every use and hang to dry. Clean the strap gently with a mild
soap and water solution when needed. Do not use moisturizing soaps, because they can leave residue
on the strap. Do not soak, iron, dry clean or bleach the strap. Do not stretch the strap or bend the
electrode areas sharply.
Check the washing instructions on the label of the strap.
Dry and store the heart rate sensor strap and the connector separately to maximize the battery lifetime.
Keep the heart rate sensor in a cool and dry place. To prevent snap oxidation, do not store the heart rate
sensor wet in non-breathing material, such as a sports bag. Do not expose the heart rate sensor to direct
sunlight for extended periods.
HEART RATE SENSOR BATTERIES
The Polar H7 heart rate sensor has a user changeable battery. To change the battery yourself, carefully
follow the instructions below:
When changing the battery, make sure the sealing ring is intact. If it is damaged, you should replace it
with a new one. You can purchase the sealing ring/battery kits at well-equipped Polar retailers and
authorized Polar Services. In the USA and Canada, the additional sealing rings are available at authorized
Polar Service Centers. In the USA the sealing ring/battery kits are also available at www.shoppolar.com.
When handling a new, fully charged battery, avoid clasp-like contact (i.e. simultaneously from both sides)
with metal or electrically conducting tools, like tweezers. This may short circuit the battery, causing it to
discharge more rapidly. Typically, short circuiting does not damage the battery, but it may decrease the
capacity and the lifetime of the battery.
Keep the batteries away from children. If swallowed, contact a doctor immediately. Batteries should be
disposed of properly according to local regulations.
19
1. Using a coin, open the battery cover by turning it counterclockwise to OPEN.
2. Insert the battery (CR 2025) inside the cover with the positive (+) side against the cover. Make
sure the sealing ring is in the groove to ensure water resistance.
3. Press the cover back into the connector.
4. Use the coin to turn the cover clockwise to CLOSE.
Danger of explosion if the battery is replaced with wrong type.
CLUB COMMUNITY
To open your club's community page
l in the Polar Club app, go to the More menu and choose Your Club in Polar Flow,
l in the Polar Club web service, open the club community page by clicking the shortcut on your
home page, or
l in the Flow web service at polar.com/flow, you can find your club community page by going to the
Community tab and then selecting Clubs. Search for your club by using any of the following
search criteria: sport, club's location or free text search.
CAMPAIGNS
The campaign feature on your club community page in the Flow web service is a great tool for motivating
your club members to be extra active during a fixed time period. During campaigns, your club members
compete against each other by collecting training minutes in your Polar Club classes.
CREATE A NEW CAMPAIGN
On your club community page, choose New campaign and fill in the following information:
20
l Name: Name your campaign.
l Description: Define the campaign rules, for example, what the winner gets and what to do if
there's a tie..
l Starts / Ends:Choose campaign start and end dates. The campaign starts at 0:00 on the start
day and ends at 23:59 on the end day.
Once you've created a campaign, a notification regarding the upcoming campaign will appear on the club
community page. The notification with the following information is visible to everyone with a Polar Flow
account:
l Campaign name, start and end date
The Edit button is shown only for the Club admin and instructors.
l Description
l Days remaining until the campaign start
21
DURING THE CAMPAIGN
When the campaign starts, your club members with a Polar Flow account will automatically participate in
the campaign when they join a Polar Club class in your club. Only the training minutes from Polar Club
classes will be taken into account in the campaign.
The club members can follow their rankings and the progress of the campaign from the club community
page. The following information is shown on the campaign notification when the campaign is running:
l Campaign name, start and end date
l Description
l Days remaining in the campaign and the total amount of training minutes that all participants
have collected
l Leaderboard of top 5 participants in the campaign. The leaderboard shows how many training
minutes the top 5 participants have collected. If two or more members have collected the same
number of training minutes, the number of rewards received during the classes will affect the
order on the leaderboard. The members will also see their own rankings, even if they are not
among the top 5.
Once the campaign is over, the top 3 participants will be ranked gold, silver and bronze.
22
EDIT OR REMOVE THE CAMPAIGN
You can edit the information you filled in when creating the campaign. To edit the campaign, click the
Edit button next to the campaign name. After editing, click Save.
The campaign start date cannot be changed if the campaign has already started.
The campaign results are shown on the club's community page until you create a new campaign or
remove the campaign. If you want to remove the campaign, click Remove, then confirm by clicking
Remove again.
23
SYSTEM MAINTENANCE FAQS
IS IT POSSIBLE TO USE THE SAME IPAD FOR CUSTOMER SIGN-IN AND FOR RUNNING
THE CLASSES?
Yes, it's possible to add exercisers before the class using the same iPad as for running the class. You can
also add exercisers during a class easily by tapping the button on the top of the display, and then
tapping Sign in.
CAN CLUB MEMBERS USE THEIR OWN HEART RATE SENSORS?
Your club members can use their personal Polar heart rate sensors or fitness trackers. They can also use
their heart rate sensors in their own training with a compatible Polar training device or gym equipment.
All data is stored in the Flow web service and in the Polar Beat mobile app.
WHICH HEART RATE SENSORS ARE COMPATIBLE WITH POLAR CLUB?
The Polar Club uses Bluetooth® technology and is compatible with several Polar heart rate sensors and
fitness trackers. Please see the list of compatible Polar heart rate sensors and fitness trackers on the
24
support page.
l support.polar.com/en/support/compatible-devices
IS THE POLAR CLUB COMPATIBLE WITH OTHER MANUFACTURERS’ HEART RATE SENSORS?
The Polar Club can only be used with compatible Polar heart rate sensors and fitness trackers.
25
CLASSES AND SCHEDULES
MANAGE CLASS TEMPLATES
You can manage your club's classes in the Polar Club app. Go to Manage > Manage class templates,
and create templates for all the classes you are planning to run with Polar Club. Polar Club can be used in
different kinds of workouts, for example, cardio and strength training, high intensity training, and fitness
dancing.
To create a new class template, tap the plus icon and fill in the class information:
Class name, e.g. HIIT Circuit
Duration, e.g. 30 min
Sport, e.g. CIRCUITTRAINING
Description, e.g. High Intensity Interval Training
Phased training: Plan your class in detail by adding heart rate zone based phases. Tap the plus icon.
Add name, duration and target heart rate zone for each phase. You can add more phases by tapping the
plus icons.
26
SCHEDULE CLASSES
Before you can schedule classes in the Polar Club app, you need to create class templates in Manage
> Manage class templates.
1. Go to Schedule and tap New class in the top right-hand corner of the screen, or tap the plus
icon to schedule a class for a certain day.
27
2. Choose a class template for your class. Swipe the screen to browse the templates.
28
3. Fill in the class information: Class name, Studio, Instructor, Date and time, Max. attendees.
Several fields are already filled from the template, but you can modify them all. If you selected a
template with training phases, you can edit the phases by tapping the phased training graphic.
The modifications are saved only to the current class.
To add a recurring class (e.g. every Monday at a certain time), choose Weekly class, and then add
the end date of the recurring class.
If you set the Show rewards feature on, the exercisers will receive the following rewards in the
summary view after the class:
l Cool Down Champion: This award goes to the exerciser with the fastest heart rate recovery
times.
l Zone Mates: These two exercisers completed the class with the most similar heart rate zone
distribution.
l Zone Master: This exerciser spent the most time in the heart rate zone the group trained the
most in.
l Phase master: This reward goes to the exerciser who stayed closest to the planned heart rate
zones during a phased training session.
l Range Ruler: This exerciser reached the biggest range between the lowest and the highest heart
rate. The calculation does not take into account the first and last 5 minutes of the session.
29
SCHEDULE VIEW
You can see all scheduled Polar Club classes from the Schedule view.
l The classes for the current week are shown by default. Tap the left or right arrow button to switch
between weeks.
l You can choose to view All classes or My classes.
Tapping a class brings up the class information. In this view, you can
l edit the class information,
l remove the class from the schedule, or
l open the class to start the class.
30
CLASSES AND SCHEDULES FAQS
HOW MANY EXERCISERS CAN BE MONITORED DURING A CLASS?
A maximum of 96 exercisers can be monitored during a class. However, we recommend monitoring a
maximum of 40 exercisers at a time to make sure that the data on the screen is clearly visible.
HOW MANY SESSIONS CAN BE RUNNING SIMULTANEOUSLY?
The number of instructors and simultaneous sessions is not limited. However, you can only run one
session at a time on one iPad.
WHAT IS THE MAXIMUM LENGTH OF A CLASS?
When creating a class, the length for one class can be a maximum of 24 hours. Note that the actual
length can be different than the length defined in the class settings since the instructor starts and ends
the sessions manually. Classes are not started or stopped automatically.
31
TRAINING
WEARING THE HEART RATE SENSOR
Before starting the training session, make sure that everyone is wearing their heart rate sensors. The
following instructions show how to wear a heart rate sensor correctly.
1. Moisten the electrode areas of the strap.
2. Attach the connector to the strap.
3. Adjust the strap length to fit tightly but comfortably. Tie the strap around your chest, just below
the chest muscles, and attach the hook to the other end of the strap.
4. Check that the moist electrode areas arefirmly against your skin and that the Polar logo of the
connector is in a central and upright position.
After the training session:
Detach the connector from the strap, and rinse the strap under running water after every training
session. Sweat and moisture may keep the heart rate sensor activated, so remember to wipe it dry.
SIGNING UP FOR CLASSES
ONLINE SIGN-UP IN THE FLOW WEB SERVICE
Club members need to have a Polar account to be able to sign in to the classes. They can create their
accounts in the Polar Flow web serviceat flow.polar.com. When creating an account, the members can
32
fill their personal information (gender, weight, height) which is needed to ensure correct calorie
consumption calculation and training feedback.
1. Your club can be found in Community > Clubs. Search for a club by using any of the following
search criteria: sport, club's location or free text search.
2. Members can choose a class to sign up for by clicking the class. They can cancel their participation
in the class by clicking the class again. Members can sign up for classes through the web serviceup
33
to one week beforehand.
SIGNING IN THROUGH THE APP
In the Polar Club app, go to More > Customer sign-in to open the Customer sign-in page.
34
OPTION 1: SIGN UP FOR CLASSES
1. Tapping on the Sign up for classes button brings up the list of the Polar Club classes for the
current day. If the class is full and cannot be joined, it appears in grey color.
35
2. The class is chosen by tapping it. After the class selection, the Polar Club app starts searching for
compatible devices.
l Members who have paired their own device with their Polar Flow account and are
wearing their sensor when signing up: Once the Polar Club app has found the sensor, the
member is asked to choose their account from the list. After choosing the account, the sign-in is
complete.
l Members who are wearing their own device, but haven't paired it with their Polar
Flow account yet: The Polar Club app first asks if the member wants to connect their device with
their Polar account to sign-in quicker next time, and then asks them to sign in with their Polar
account. After signing in with their Polar account, the sign-in is complete.
l Members who need to borrow a heart rate sensor from your club: If you have registered
lendable heart rate sensors in the Polar Club app, tapping Borrow sensor brings up a list of
available sensors. The members can choose the sensor by tapping. The Polar Club app then asks
them to sign in with their Polar account. After signing in with their Polar account, the sign-in is
complete.
OPTION 2:CREATE A NEW POLAR ACCOUNT AND SIGN UP FOR CLASSES
Consider having a separate iPad for the club members who need to create a Polar account before
signing in to classes. This way you avoid lines in the club reception and give your members privacy in the
account creation.
Your club members can create their Polar account through the app when signing in to a class for the first
time. Tapping Create a new Polar account on the Customer sign-in page opens a form that the
member has to fill in.
l Date of birth is needed for estimating maximum heart rate. The maximum heart rate is
estimated by using the commonly used formula: 220 minus your age. The value can be changed if
needed.
l The personal information—gender, weight, height—is needed to ensurecorrect calorie
consumption calculation and training feedback.
After completing the account creation, the member gets to choose a class to sign up for. The class is
chosen by tapping it. After the class selection, the Polar Club app starts searching for compatible devices.
l Members who are wearing their own device, but haven't paired it with their Polar
Flow account yet: The Polar Club app first asks if the member wants to connect their device with
their Polar account to sign-in quicker next time, and then asks them to sign in with their Polar
account. After signing in with their Polar account, the sign-in is complete.
l Members who need to borrow a heart rate sensor from your club: If you have registered
lendable heart rate sensors in the Polar Club app, tapping Borrow sensor brings up a list of
available sensors. The members can choose the sensor by tapping. The Polar Club app then asks
36
them to sign in with their Polar account. After signing in with their Polar account, the sign-in is
complete.
SIGNING IN AUTOMATICALLY
The new automatic sign in feature makes signing in to a class effortless for the members who use their
own Polar device and have signed in to a class through the Polar Club app at least once at the club. All
they need to do is wear their heart rate sensor or wrist device, and if they wear a wrist device, choose a
sport profile that has the Heart rate visible to other devices feature on (this is a default feature on
the group exercise sport profiles). When they come into a class, they are automatically signed in without
any action needed on the iPad.
HOW IT WORKS
The automatic sign in feature is on by default and will automatically start when you open the exerciser
view.
The animation in the bottom right corner of the screen indicates that the automatic sign in is in
progress.
The participants will see the following message on the external screen when the automatic sign-in is in
progress:
37
Automatic sign in is in progress. Can't see your name? Try coming closer or contacting
the instructor.
Even with the automatic sign-in turned on, you can add participants also manually. If someone is missing
from the screen, invite the participant closer, and make sure they are wearing their device correctly. If
they are still missing, you can add them by tapping Add > Add attendee and choosing the sensor for
them.
If there's a new participant who uses their own Polar device but hasn't signed in to a class through the
Polar Club app before, the Polar Club app can still detect the heart rate signal from their device. The app
will notify you of the new participant with the following message: New participant! Please invite the
participant closer, so you can help them sign in.
Tap the new participant's card to open a view where the participant can confirm the sign in with their
account and you can add the participant to the class.
If the participant is not added, the card will be removed when you start the class.
Automatic sign-in only works when the Polar Club app is in the exerciser view. Once you have started the
session, you can only add participants manually.
You can turn the automatic sign-in feature on or off by using the slider in the exerciser view. If you turn the
feature off, the Polar Club app will remember your choice the next time you open the same class with the
same iPad.
STARTING A CLASS WITH THE POLAR CLUB APP
Start a class with the Polar Club app. You can see all the scheduled classes in the Schedule view. Tapping
a class brings up the class information:
38
Tapping Open in the class information view brings up the exerciser view.
In the exerciser view you can:
39
l Add exercisers before starting the class by tapping Add > Add attendee, and then choosing the
sensor for the exerciser.
l Add guests before starting the class by tapping Add > Add guest, and then choosing the sensor
for the guest. This feature comes in handy for example in occasions where you would like to
quickly add guests to show them the benefits of training with Polar Club. The training data from
the guests is not shown in the reports in the Polar Club web services, but it's possible to link the
guest's training data to their Polar Flow account after the session in the History view.
l Edit a participant's maximum heart rate value by tapping their card and choosing Edit
participant/Edit guest. After editing the maximum heart rate value, tap Save. When you edit
the maximum heart rate value of a participant using a Polar account, the participant must confirm
the change with their account credentials.
l
Start the class by tapping .
Before starting a class, check that the heart rate symbol is shown for each exerciser. The symbol
indicates that heart rate is received from the exerciser. If the symbol is not shown, tap the exerciser's
name and choose Borrow sensor to lend them a heart rate sensor or Change device to use another
sensor.
If the battery low symbol appears, the heart rate sensor's battery charge level has lowered. There’s no
need to worry about the battery running out right away. There’s still enough battery life left to finish the
class. However, the battery should be changed as soon as possible.
Connecting the iPad to an external display
You need a suitable AV adapter and a cable to connect the iPad to a video projector or TV. After
connecting the iPad to an external display, the iPad’s screen is automatically mirrored onto the second
screen.
40
EDITING A PARTICIPANTS MAXIMUM HEART RATE VALUE
The participants' maximum heart rate values are shown in the exerciser view on the iPad if the
information is received from the physical settings of their Polar account. If any adjustments to their
maximum heart rate values are needed, you can make them directly from the app before starting the
class. The new maximum heart rate value will be updated directly to the participant's physical settings in
their Polar account. You can also add a maximum heart rate value when it is missing, for example, in the
case of a guest participant.
EDITING A PARTICIPANT'S MAXIMUM HEART RATE BEFORE THE CLASS
To edit a participant's or a guest's maximum heart rate value before starting the class, tap their card in
the exerciser view and choose Edit participant/Edit guest. The participant or guest information is
shown, and you can edit their maximum heart rate value. After editing, tap Save. When you edit the
maximum heart rate valueof a participant using a Polar account, the participant must confirm the
change with their account credentials.
41
UPDATING A PARTICIPANT'S MAXIMUM HEART RATE AFTER THE CLASS
If a participant's heart rate exceeds the entered maximum heart rate valueduring a class, the Polar Club
app prompts you to update the maximum heart rate value when you open the session summary in the
History view. The following notification is shown on the screen:
Looks like your participant reached their highest HR so far! Update it to their Polar account.
To update the participant's maximum heart rate value in the History view, tap the participant's card to
open their individual session summary and then tap the query icon to open the view where the heart
rate can be updated. The participant must confirm the maximum heart rate value update with their
account credentials. The new maximum heart rate value will be updated directly to the participant's
physical settings in their Polar account.
42
FUNCTIONS DURING A CLASS
Seeing the exercisers' heart rates on screen takes the guess-work out of how everyone’s doing and
enables personal guidance. With real-time feedback on the intensity of your class, you can follow
everyone’s progress and guide them in the right direction.
When everyone sees their heart rates on the big screen, it inspires and guides them towards achieving
individual training targets together. And, at the end of the class, the group sees a summary of how they
did.
LIVE VIEW
This is the live view of the heart rate data from everyone in the class.
43
This is the live view of the heart rate data from everyone in the class with training phases.
In the live view you can see:
44
l Class duration
l Zone Time collected* (Common zone time that all exercisers have spent simultaneously in the
same HR zone.)
l Zone time animation* that appears every time exercisers reach the same zone (e.g. yellow)
l Heart rate (beats per minute (bpm) and % of maximum) and calorie information for every
exerciser
l Total calorie expenditure and earned calorie trophies* (the exercisers will earn a calorie trophy for
every 1000 calories expended) *.
In addition to the above listed, in the live view of a class with training phases you can see:
l Countdown timer of the current phase.
l Preview of the class on the bottom of the screen as a small graph.
l Swiping the screen to the left shows the preview of the class in a larger graph.
*Zone Time collected, zone time animation and calorie trophies are shown only if you set the Show
group rewards feature on.
In the live view you can:
l Add exercisers by tapping Add > Add attendee, and then choosing the sensor for the exerciser.
l Add guests by tapping Add > Add guest, and then choosing the sensor for the guest.
l End the class by tapping .
l Remove exercisers by tapping the exerciser's name and choosing Remove attendee.
l Change exerciser's heart rate sensor by tapping the exerciser's name. Choose Borrow sensor,
and then choose another sensor from the list.
l Set the Show group rewards feature on or off from the cogwheel menu on the top right-hand
corner of the screen.
l If you haven't added phases to the class, you can set a target heart rate zone by tapping one of
the zone areas on the bottom of the iPad view. Tapping the zone area again releases the selection.
TRAINING SUMMARY
At the end of the class, the summary views enable comparison of training targets and feelings. You can
see the average heart rate of the class participants as a curve and compare it to the planned heart rate
based phases. Each exerciser's personal training data is automatically visible also in their Flow account.
They can, for example, compare their heart rate curve to the planned heart rate based phases in Flow.
45
If you have chosen the setting to Show rewards when creating the class, the exercisers receive the
following rewards in the summary view:
l Cool Down Champion: This award goes to the exerciser with the fastest heart rate recovery
times.
l Zone Mates: These two exercisers completed the class with the most similar heart rate zone
distribution.
l Zone Master: This exerciser spent the most time in the heart rate zone the group trained the
most in.
l Phase master: This reward goes to the exerciser who stayed closest to the planned heart rate
zones during a phased training session.
l Range Ruler: This exerciser reached the biggest range between the lowest and the highest heart
rate. The calculation does not take into account the first and last 5 minutes of the session.
46
TRAINING HISTORY IN THE CLUB APP
In the History view, you can find a summary and session reports of the last 30 days. The training history
is available in three categories: Time, Sport and Instructor.
Each club member's personal training data is also saved in their Polar Flow accounts, where they can
view it at any time.
TRAINING SUMMARY EMAILS
The automated training summary emails will give your club members a quick snapshot of their training
results after every Polar Club training session they participate in.
You can turn this feature on in the Polar Club app. Go to the More menu and choose Settings. Use the
slider to turn the Send summary email feature on or off.
47
To receive the training summary emails, your club members need to accept Polar Club communication
in their Polar Flow account (Settings > Privacy).
The following training results are included in the email:
l Duration
l Average heart rate
l Maximum heart rate
l Calories
l Earned rewards (Shown only if the recipient earned rewards from the session)
l Clicking on Go to Polar Flow for more details opens the training in Flow Analyze view.
Your club members can unsubscribe from the training summary e-mails at any time by clicking on
the link provided in their e-mails or by signing into their Flow account and unchecking the Polar Club
communication box in Settings > Privacy Settings.
TRAINING FAQS
WHAT SHOULD I DO, IF THE INTERNET CONNECTION STOPS WORKING DURING A CLASS?
No worries, keep on training until the end of the class. The training data is saved on the iPad during
classes. As soon as the class has been finished and the internet connection is working again, the training
48
data is saved in the Polar Flow web service. Closing the app does not affect the data transfer.
CAN WE USE THE POLAR CLUB OFFLINE?
Using the Polar Club requires an internet connection. If the internet connection stops working in the
middle of the class, the class can be finished even without the connection. As soon as the class has been
finished, the internet connection is working again and the admin/instructor signs in again, the training
data is sent to the Polar Flow web service. Otherwise the Polar Club cannot be used offline.
49
POLAR PRIVACY
POLAR PRIVACY
POLAR CLUB – FITNESS CLUB INSTRUCTIONS
When purchasing the Polar Club product, the fitness club enters into an agreement with Polar. In this
agreement, Polar will be acting as the data processor responsible for storing and managing the
information uploaded into the Polar Club service. The fitness club acts as the data controller, and it is
responsible for the data that is uploaded into the service and how the data is processed. The fitness club
is also responsible for the validity of the users’ information, and in addition is responsible for handling
the data processing requests of individual users (deleting information etc.). More information on Polar
data protection at https://www.polar.com/en/legal/privacy-notice.
The fitness club should guide its customers concerning the options on participating in group exercise
classes. The fitness club should also tell its customers that they should reserve enough time when
creating a Polar account as certain terms must be accepted, and that persons under the age of 13 must
have approval from their legal guardian. If necessary, the participant should be guided to use a guest
account.
The participants’ training information is stored in the Club service and on the fitness club’s iPad. This
information is deleted from the fitness club’s iPad after 30 days. No personal information is stored in the
Polar Club service or on the fitness club’s iPad.
POLAR CLUB – EXERCISER INSTRUCTIONS
The information from Polar Club classes is stored on the fitness club’s iPad for one month. Information
stored includes the participant’s training information as well as the identifying electric ID with which the
Flow account used when signing in is connected to the Polar Flow database. The actual Polar Flow
account is not stored on the iPad. All user information linked to the Polar Flow account is located in the
Polar Flow service, and the fitness club does not have access to this information. The information in the
Polar Flow serviceis saved on the servers of Polar’s serviceprovider. The servers are located in the EU or
outside the EU.
A customer can participate in a Polar Club class by using an existing Polar Flow account, by creating a new
Polar Flow account when signing in or by using a guest account.
A customer using a Polar Flow account:
The user signs in for a Polar Club class by using an existing Flow account or by creating a new account
when signing in. When creating a Polar Flow account no personal information is stored on the fitness
50
club’s iPad. The only things stored on the iPad are the electric ID with which the Polar Flow account used
when signing in is connected to the Polar Flow database, and the training session information.
A guest customer:
It is also possible to sign in for a Polar Club class as a guest, in which case the participant uses a name
they wish to be shown on the screen during a class. No personal information is gathered or stored. If a
participant that used a guest account wishes to save their information after the class, they can do this by
creating a new Polar Flow account or by using an existing Polar Flow account.
More information on Polar data protection at https://www.polar.com/en/legal/privacy-notice.
51
Loading...