Polar Club User Manual

Polar Club User Manual

USER MANUAL

CONTENTS

Contents

2

GET STARTED

6

IntroductiontoPolarClub

6

PolarClubApp

6

PolarClubwebservice

6

Polarecosystem

7

Requirementsandrecommendedsetup

7

SubscribetoPolarClub

8

Clubaccount FAQs

9

WhereisthePolarClubappavailable?

9

I don't want tousetheClubcommunity. What canI do?

9

SYSTEM MAINTENANCE

10

SettingsinPolarClubapp

10

MirroryouriPadtoanexternalscreen

11

Clubappearance

11

Clubheart ratezones

12

Sendsummary email

13

Externalscreenview

13

Manageinstructors

13

2

InviteinstructorstotheClub

13

Removeinstructors

14

Addaheart ratesensororfitnesstracker

15

Registerlendableheart ratesensors

15

Heart ratesensormaintenance

19

Heart ratesensorbatteries

19

Clubcommunity

20

Campaigns

20

Createanewcampaign

20

Duringthecampaign

22

Edit orremovethecampaign

23

SystemmaintenanceFAQs

24

Isit possibletousethesameiPadforcustomersign-inandforrunningtheclasses?

24

Canclubmembersusetheirownheart ratesensors?

24

Whichheart ratesensorsarecompatiblewithPolarClub?

24

IsthePolarClubcompatiblewithothermanufacturers’heart ratesensors?

25

CLASSES AND SCHEDULES

26

Manageclasstemplates

26

Scheduleclasses

27

Scheduleview

30

ClassesandschedulesFAQs

31

3

Howmany exerciserscanbemonitoredduringaclass?

31

Howmany sessionscanberunningsimultaneously?

31

What isthemaximumlengthof aclass?

31

TRAINING

32

Wearingtheheart ratesensor

32

Signingupforclasses

32

Onlinesign-upintheflowwebservice

32

Signinginthroughtheapp

34

Option1: Signupforclasses

35

Option2: CreateanewPolaraccount andsignupforclasses

36

Signinginautomatically

37

Howit works

37

StartingaclasswiththePolarClubapp

38

Editingaparticipantsmaximumheart ratevalue

41

Editingaparticipant'smaximumheart ratebeforetheclass

41

Updatingaparticipant'smaximumheart rateaftertheclass

42

Functionsduringaclass

43

Liveview

43

Trainingsummary

45

Traininghistory intheClubapp

47

Trainingsummary emails

47

4

TrainingFAQs

48

What shouldI do,if theinternet connectionstopsworkingduringaclass?

48

CanweusethePolarCluboffline?

49

Polar Privacy

50

PolarPrivacy

50

PolarClub– FitnessClubinstructions

50

PolarClub– Exerciserinstructions

50

5

GET STARTED

INTRODUCTION TO POLAR CLUB

PolarClubisaheart ratebasedsolutionthat bringsgrippinggroupexerciseclassestofitnessclubs. With heart ratetrainingandfunrewardsat thecoreof PolarClub,you’llhaveclubmemberspushingharder, feelingmotivatedandcomingbackformore.

Key features:

Easy-to-useappforrunninggroupexerciseclasses.

Withreal-timefeedbackontheintensity of theirclasses,instructorshaveachancetoguide exercisersindividually,aswellasagroup.

Aneasy way tohelpexercisersunderstandthebenefitsof heart ratebasedtrainingat different intensitiesandachievetheirtraininggoals.

Motivatesexerciserswithbothgroupandindividualrewards,suchaszonetimeorcalorie

trophies.

Allowsforeffectivegroupexerciseclassschedulingandoptimalworkloadplanning,maximizing

employeeproductivity.

ThePolarClubappiscompatiblewithseveralPolarheart ratesensorsandfitnesstrackers. Please seethelist of compatiblePolarheart ratesensorsandfitnesstrackersonthesupport page.

POLARCLUB APP

ThePolarClubappmakesrunningyourclassesabreeze. Withthereal-timeheart ratebasedguidance, theinstructorcaneasily seewho'skeepingupwiththeclassandsteerthegrouptotheright direction. At theendof theclass,thegroupseesasummary of howthey did.

InthePolarClubapp,youcandefinetheclubsettings,scheduleclassesandinviteinstructors.

Start by searchinganddownloadingthePolarClubappfromtheAppStore. Opentheapp,andsignin withyourPolarClubaccount usernameandpassword.

POLARCLUB WEB SERVICE

OnyourhomepageinthePolarClubwebserviceyou'llfindusefullinkstohelpyoufindinformationand get themost out of yourPolarClub. Ontheclubaccount pageyoucanviewandedit yourclubaccount data. SigninwithyourPolarClubaccount at polar.com/club.

6

POLARECOSYSTEM

InadditiontoPolarClub,ourFlowecosystemoffersacompletesolutionforyou,yourinstructorsaswell

asyourclubmemberstomaketheirfitnessdreamscometrue.

Polar Flow web service: InPolarFlowwebserviceat polar.com/flow,yourclubmemberscan conveniently seetheirpersonaltrainingdataandfollowtheirprogress.

Polar Fitness Trackers: Weofferacompletelineof connectedfitnesstrackerstohelpyourclub membersreachtheirgoals,fromweight losstotrainingforanevent.

Polar Coach: ThefreePolarCoachservicemakesit eveneasierforpersonaltrainerstomanage andguidetheirclientstosuccess. Withthehelpof PolarCoachandPolarfitnesstrackers,personal trainershaveaccesstotheircustomers24/7 activity data. Seeflow.polar.com/coachformore information.

REQUIREMENTS AND RECOMMENDED SETUP

Here’sanoverviewof what’sneededtorunclasseswithPolarClub:

PolarClubaccount

Acomputerwithinternet connectiontoaccessthePolarClubwebserviceandthePolarFlowweb service

iPadAirwithiOS10 orlater,andreliableandfast mobiledataorWi-Ficonnection

PolarClubappdownloadablefromtheAppStore

CompatiblePolarheart ratesensorsandstraps. ThePolarClubappiscompatiblewithseveral Polarheart ratesensorsandfitnesstrackers. Pleaseseethelist of compatiblePolarheart rate sensorsandfitnesstrackersonthesupport page.

Recommended setup

1.iPad for instructor use

WiththisiPad,theinstructorstartsthetrainingsession. It'salsotheinstructor'swindowtothe exercisers'heart ratesduringthesession

2.Video projector or TV

If youwant theexerciserstoseetheirheart rateswhiletraining,attachthisiPadtoavideo projectororTVwithacompatiblecableand/oradapter. If youwant touseAppleTVandAirPlay, followiPad'sguidance.

7

3.Online sign-up

Onlinesign-upgivesyourmemberstheoptiontosignupforclassesthroughtheFlowwebservice uptooneweekbeforehand. Youcanenable/disabletheonlinesignupoptioninthePolarClub webserviceunderClubsettings.

4.One or two iPads for customer sign in at club reception

ConsiderhavingseparateiPadsforthememberswhoalready haveaPolaraccount,andforthe memberswhoneedtocreateaPolaraccount beforesigningintoclasses. Thisway youavoidlines intheclubreceptionandgivethemembersmoreprivacy tocreatetheiraccount.

SUBSCRIBE TO POLAR CLUB

1.Start by orderingthePolarClubaccount fromthepolar.com/club webpage. Yoursubscription startswithafree30 daystrialperiod. Youcancancelyoursubscriptionduringthetrialat any time without costs.

2.Choosethelocationof yourclubandthenchooseRegister club.

3.CreateaPolaraccount,orsigninif youalready haveone. If youhavealready createdanaccount by signingupforoneof Polar'swebservicesormobileapplications,orwhentakingyourproduct

8

intouse,yourusernameandpasswordarevalidforPolarClubwebserviceaswell. Youcansign upforPolar’swebservicesonly oncewiththesameemailaddress. Theusernameisalwaysyour emailaddress.

4.Club information: Fillinclubinformation. Theclubemailaddressenteredherewillbeusedby us tosendyouinvoicesandotherinformationregardingyoursubscription.

5.Subscription details: Choosethepayment type,andfillinthebillingaddressif different from theprefilledclubaddress. ReadtheTermsof Use,andaccept themby selectingthecheckbox.

6.Payment: Checkthepayment summary anddetails. Aftercompletingyoursubscription,youwill beshownasubscriptionsummary pagewhereyoucanprint thesummary andproceedtoyour Club'shomepage.

7.Anemailwillbesent totheclub'semailaddress,givingyouinstructionsonhowtoget started. Yourfree30 daystrialperiodstartsimmediately.

CLUB ACCOUNT FAQS

WHERE ISTHE POLARCLUB APP AVAILABLE?

Goto polar.com/club tosubscript toPolarClub. Duringthesubscriptionprocess,youaregoingto chooseyourlocationfromadrop-downlist. Youwillbenotifiedif PolarClubisn't availableinyour country yet.

I DON'TWANTTOUSE THE CLUB COMMUNITY. WHATCANI DO?

Asaclubadmin,youcanremoveyourclub'scommunity throughthecommunity page. Removingthe community alsopreventsonlinesign-ups,but youcanstillcontinueusingtheserviceby signingup exerciserswiththePolarclubapp(iPad).

Removing community is permanent.Ifyou remove yourclub's community,you can'tstartusing the communityagain withoutactivating a new accountwith a differentname.

9

SYSTEM MAINTENANCE

SETTINGS IN POLAR CLUB APP

InthePolarClubapp,gototheMore menuandchooseSettings.

10

MIRROR YOUR IPAD TO AN EXTERNAL SCREEN

Usethesliderat thebottomof theSettings viewtoenableordisablemirroringof youriPadscreen. Whenmirroringisenabled,thescreencontent shownonyouriPadisautomatically mirroredtoan externalscreenwhenyouconnect youriPadtoavideoprojectororTV.

You need a suitable AVadapterand a cable toconnectthe iPad toa videoprojectororTV.

CLUB APPEARANCE

InthePolarClubapp,gototheMore menuandchooseSettings > Club appearance.

Club appearance settings are visible forthe club admin only.

1.Add Club logo: Theclublogoisshownonyourclubcommunity pageinthePolarFlowweb service. Youcanalsoenabletoshowtheclublogointheliveviewduringclasses. Intheliveview, yourclubinstructorscanenableordisablethelogofromthecogwheelmenuonthetoprighthandcornerof thescreen.

2.Add Welcome photo: Makethecommunity pageyourownby addingaphotoshowcasingyour club.

3.Club welcome text: Writeawelcometext foryourclubmembers. They willseethistext onthe sign-inpageof thePolarClubiPadappwhenthey signupforclasses.

4.Club introduction: Writeanintroductionof yourclub. Thistext appearsonyourclub community pageinthePolarFlowwebservice.

11

CLUB HEART RATE ZONES

Changeorrestoreheart ratezones. Thissettingaffectshowcolors/heart ratepercentagesareshown duringthetrainingsession.

12

Heartrate zone settings are visible forthe club admin only.

SEND SUMMARY EMAIL

Usetheslidertoturnthefeatureonoroff.

Whenthefeatureison,andyourclubmembershaveacceptedPolarClubcommunicationintheirPolar Flowaccount (Settings > Privacy),yourclubmemberswillreceiveashort training summary email every timethey participateinaPolarClubtrainingsession

EXTERNAL SCREEN VIEW

Viewatest screentoadjust thecolorsontheexternalscreen.

MANAGE INSTRUCTORS

INVITE INSTRUCTORSTOTHE CLUB

1.Toinvitenewinstructorstoyourclub,gototheManage viewinthePolarClubapp,andchoose

Manage instructors.

2.Taptheplusicon. Writetheinstructorsnameandemailaddress,andtapInvite.

13

3. Instructorswillreceiveawelcomeemailwithinstructionsonhowtocontinue. They needto:

CreatetheirownPolaraccount at polar.com/club,andaccept theinvitationfromyourclub

OR

If they already haveaPolaraccount (createdwiththesameemailaddressthat wasusedinthe invitation),they signinto polar.com/club withtheirexistingPolaraccount,andaccept the invitationfromyourclub.

REMOVE INSTRUCTORS

Asaclubadmin,youcanremoveinstructorsfromtheclub. TaptheinstructorcardintheManage instructors viewandchooseRemove instructor.

If theinstructorhasclassesscheduled,chooseanotherinstructorforscheduledclasses,andtapSave.

14

Instructors can remove themselves from the club bytapping theirown instructorcard and choosing

Remove instructor.

ADD AHEARTRATE SENSORORFITNESSTRACKER

Youcanaddanewheart ratesensororfitnesstrackertoyourFlowaccount. Tapyourinstructorcard andchooseAdd sensor. Activatethesensorby touchingbothcontact pointssimultaneously.

REGISTER LENDABLE HEART RATE SENSORS

Toseetheirheart ratesonscreen,exercisersneedtowearacompatiblePolarheart ratesensororfitness tracker. They canusetheirpersonaldevices,but youcanalsolendtheheart ratesensorforthem. Incase you'replanningtolendsensorsforexercisers,youneedtoregisterthesensorsinthePolar Club app.

1.InthePolarClubapp,goto More > Manage sensors. IntheManage sensors view,youcan addandremovelendablesensors,andseethelast userforeachsensor.

15

2. Toaddanewsensor,taptheplusicon.

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