PocketBook SURFpad 3 User Manual

User Manual

PocketBook SURFpad 3

10,1’’

Contents

SAFETY PRECAUTIONS 4

Storage, Carriage and Usage Conditions 4
Maintenance 4
RF Safety 5
Utilization 5

APPEARANCE 6

TECHNICAL SPECIFICATIONS 7

GETTING STARTED 8

Charging The Battery 8
Unlock Your Device 9
Home Screen 9
Display Views 10
Finger Gestures 11
Extended Home Screen 11
Using the On-screen Keyboard 12
Menus 12
Establishing Wi-Fi 13
Inserting Micro SD Card 13
Mobile Networks Connection 14

SOFTWARE 16

Manage Data 16
Application Launching 17
Creating Folders on the Home Screen 18
Application Removing 19
List of Opened Applications 19
Preinstalled Applications 20
PBI Packages Support 22
Listen to the Music 23

Music Library 23

Gallery 24

MX Player 24
Camera 25

2

Photo and Video Modes 25

Browser 25

Email 26

Setting Up the Account 26

Inbox 26

SETTINGS 27

Language & Input 28
Sound Settings 30
Display Settings 31
Storage 32
Connecting Devices to Your Tablet 32
Unmounting External Memory and Devices 32
Location Access and Security 33
Date & Time 33
Restore Your Tablet to Factory Settings 34
Battery Charge State 35
Wi-Fi Connection 36

Connecting to Wi-Fi Network with
Automatically Obtained IP-address 36
Connection to Wi-Fi Network with
Manual Configuring Network Settings 37

Advanced Options 38
Turn off Wi-Fi 38
Bluetooth 38
Transferring Data 39
Information about Apps 39

FIRMWARE UPDATE 41

Automatic Update 41
Manual Update 41
Troubleshooting 43

CUSTOMER SUPPORT 44

COMPLIANCE WITH INTERNATIONAL STANDARDS 45

3

Safety Precautions

Before start working with the Device, please, read this section carefully. Follow-

ing these instructions will help you ensure your safety and extend service life of

the Device.

Storage, Carriage and Usage Conditions

Device operating temperature range is 0°C to +40°C, so don’t expose the Device

to excessively high or low temperatures. Never leave cables near heat sources.

Heated cables or their insulation may become deformed or damaged, which

could lead to fire or electric shock.

Try to avoid next impacts:

•direct sunlight

•direct flame or smoke (cigarette, lighter, open fire etc.)

•exposure to liquids or damp (do not use the Device in the rain, in the street

at higher humidity, near bodies of water etc.)

•penetration of liquids or moisture

•exposure to strong electromagnetic fields, electrostatic charges and artificial

sources of UV electromagnetic radiation

•excessive mechanical pressure on the screen, connectors and keys of the

Device.

Do not leave the Device for a long time in poorly ventilated environment, e.g.

in a car or in closed tight boxes/packaging.

Neither drop nor try to bend the Device. Protect the screen from objects that

may scratch or damage it. To ensure adequate protection of the screen, we

recommend storing the Device in a protective and/or hard cover.

Keep away from children.

Maintenance

Do not disassemble or modify the book reader.

Do not use the Device with a damaged battery, charger (broken case, poor

contact, broken feed cable) or SD card. If the battery is damaged (cracked case,

leakage of electrolyte, off-shape etc.) it should be replaced by the authorized

4

SAFETY PRECAUTIONS

personnel. Usage of home-made or modified batteries may cause an explo-

sion and/or damage the Device. Do not use organic or inorganic solvents (e.g.

benzoyl etc.) to clean the screen/case. Use a soft cloth to remove dust from the

Device’s surface. Apply a few drops of distilled water to remove dirt.

Up to five faulty pixels are acceptable in the screen and do not constitute a

warrantable defect of the screen.

When the product guarantee term is out of expiration, please contact the near-

est authorized service to diagnose whether the Device can be used safely.

For detailed information about service centers in your region please visit the official

website of PocketBook International: http://www.pocketbook-int.com/support/.

RF Safety

The Device receives and transmits radio frequencies and may interfere with

radio communications and other electronic equipment. If you use personal

medical Devices (e.g. a pacemaker or hearing aid) please contact your doctor

or the manufacturer to learn whether or not such medical devices are protected

against external RF signals.

Do not use wireless communication in places where it is prohibited, e.g. onboard

a plane and in hospitals – this may affect airborne avionics or medical equipment.

Utilization

Incorrect disposal of this Device may have adverse impacts on the environment

and public health. To prevent such consequences follow the device-specific

disposal requirements. Recycling of these materials helps preserve natural re-

sources. For more information regarding recycling issues please contact local

municipal authorities, your domestic waste collection service, store where you

purchased the Device, or the authorized service center.

Disposal of electric and electronic components (the Directive is applicable to

the EU and other European countries where separate waste disposal systems

exist). In other countries dispose batteries accordingly to local laws.

Do not destroy the battery by burning it to avoid the danger of explosion!

5

Appearance

1. Reset

2. Sim slot

3. Rear camera

4. Headphone jack

5. Front camera

6. On/Off button

7. Volume +

8. Volume -

9. Microphone

10. Micro-USB

11. Indicator

12. Micro HDMI slot

13. microSD slot

14. Speaker

6

Technical Specifications

Display 10.1” touch screen 1280×800

Processor 1,5 GHz

RAM 1 GB

Internal Storage 16 GB *

Platform Android™ 4.2

1×micro USB, 3.5 mm audio jack,

Input/Output Ports

microphone, micro HDMI

Card reader microSD (SDXC/SDHC) up to 2 TB

Communications

Camera

Audio Speaker, microphone

Accelerometer Yes

Battery Li-Polymer, 8000 mAh **

Dimensions 257.9×167.6×12 mm

Weight 642g

Text Formats

Wi-Fi (b/g/n), 3G (HSDPA/UMTS), GPS,
Bluetooth

Rear — 5 Megapixels,
Front — 0.3 Megapixels

epub, fb2, txt, doc, rtf, html, chm, tcr, pdf,
pml

Image Formats JPEG, PNG, BMP, GIF

Audio Formats MP3, WMA, AAC

MKV, AVI, MP4, FLV, WEBM, 3GP, MOV,
MPG, WMV, divX, Xvid, mpeg-4 SP,

Video Formats

mpeg-4, ASF, VC1, H264, H263, wmv 9,
MPEG-1, MPEG-2

* The actual available internal storage size may vary depending on the soft-

ware configuration of your device

** Battery life and values mentioned above might vary depending on usage

mode, connectivity and settings

7

Getting Started

CHARGING THE BATTERY

The battery of your Device is not fully charged as you unpack it, so you

need to charge it. When charging for the first time, we recommend
charging the device for 8 to 12 hours when off. Full charging will
subsequently take 2.5 to 3 hours It’s strongly recommended to keep
the Device off during the first charge, otherwise power consumption
may be more, than charging, especially when you charge it from PC.
Follow next steps to charge the battery:

1. Make sure the Device is off. In opposite case, press On/Off button

for a few seconds and select Power Off in menu appeared. The Device
will shut down.

2. Connect your Device to a computer or power supply using the mi-

croUSB cable included in package.

• Connect a USB cable to the jack of the Device:

micro HDMI cable

USB cable

ATTENTION! Incorrect connection of the USB cable can seriously damage the

Device. Damages of the Device, caused by incorrect connection, aren’t covered by
warranty.

• While the USB cable is connected, the Device should be near to

PC/charger.

NOTE It’s recommended to charge the battery using the charging device. In case if

you charge the battery from PC, it’s better to keep the Device off, because power
consumption may be more, than charging.

8

GETTING STARTED

UNLOCK YOUR DEVICE

Tap and drag the lock out of the circle to one of icons to unlock your
Device.

HOME SCREEN

Search in Google
or Yandex

Applications

Application/section
menu

Last opened applications

Return to Home Screen

Back - return to the previous screen

Notification area

Open a list of
applications and widgets

9

GETTING STARTED

DISPLAY VIEWS

The screen orientation is changed automatically when you hold the De-

vice horizontally to vertically, and vice versa. To enable/disable screen
auto-rotation, go to Settings > Device > Display.

Landscape view

Portrait view

10

GETTING STARTED

FINGER GESTURES

Tap

Short soft touch on an item (e.g. file, application, folder or menu

item) opens it.

Press and Hold

This gesture calls context menu with available options for an

item. While you at Home Screen, it allows to move an item.

Slide

Slide means move finger across the screen vertically or
horizontally.

Drag

To drag an item, press and hold it until you reach final position.

Flick

Flicking is similar to sliding, but you need to move your finger more
rapidly. It’s used for scrolling through lists.

Pinch

In particular applications (e.g. Maps) to scale an image, you
can ‘pinch’ the screen: move to zoom out or spread to zoom

in two fingers.

EXTENDED HOME SCREEN

The Home screen consists of 5 desktops. To scroll the Home screen,

move your finger across the screen or tip the counter icon in the left or
right corner of the screen.

Home screen

11

GETTING STARTED

USING THE ON-SCREEN KEYBOARD

To access the on-screen keyboard, touch any textbox. Enter your text by

touching the keys of the on-screen keyboard.

4

5

1
2

3

1. Switches to symbol mode;

2. Switches between upper and lower case;

3. Settings and additional features;

4. Field for text typing;

5. Backspace – delete a previous sign;

6. Input text;

6

7

7. Continuous press changes input languages.

MENUS

Most applications have two types of menu: application/section menu
and context one. Application/section menu is brought up by pressing

Menu button . Context menu is called by continuous touch on a screen

or item, depending on application.

NOTE Application/section menu is available not for all applications. In this case

nothing happens when you press the Menu button.

12

GETTING STARTED

ESTABLISHING WI-FI

If you skipped Wi-Fi configuration during the initial setup, you can con­figure it later.

1. Go to Settings > Wireless & networks. Check Wi-Fi checkbox

2. The list of available networks will be displayed.

3. The Device automatically detects security type, and if there’s no need

to specify additional data (e.g. pre-shared key), connection would be
established.

4. Otherwise, you need to specify password and other security settings

(if required) manually.

You can read about advanced network configuration in the Wi-Fi Con-

nection chapter of the current User Manual.

INSERTING MICRO SD CARD

The Device already has 16 GB of internal storage, but you can extend it

by using micro SD card.

Insert it to the slot, like it
shown on a figure, and
slightly push until card
will be fixed.

ATTENTION! Before eject-

ing microSD card either turn
the Device off or unmount it:
go to Settings > Storage set-

tings> Unmount SD card. Otherwise the data stored on microSD card might be

damaged.

To eject the card, slightly press on its edge until it will be unfixed, and

pull it to get.

ATTENTION! If your SD card or SIM card get stuck, do not try to eject it by your-

self, and immediately call Customer Support.

13

GETTING STARTED

MOBILE NETWORKS CONNECTION

ATTENTION! The Device utilizes some services, which don’t ask user’s permission

for Internet access (for example, synchronization). Consult with your mobile opera­tor about traffic rates.

The Device supports GSM and/or WCDMA mobile networks connection

for Internet access.

ATTENTION! Before inserting or ejecting SIM-card turn the Device off.

Install your network opera­tor SIM-card, as it is shown
on the figure, and turn
the Device on. In case if
the card is protected with
PIN-code, the Device will
ask you to enter it from

on-screen keyboard. PIN-code request settings can be changed in Set-

tings> Security > SIM card lock > Set up SIM card lock. In this section

you can set whether request or not PIN-code when you are unlocking
the screen, also you can change the SIM-card PIN-code.

NOTE In case when Lock SIM card parameter is on, you will be asked for PIN every

time when you’re unlocking the screen.

Usually mobile network operators pre-configure connection settings
(such as APN) on a SIM-card, so the Device will connect to the network
automatically.

ATTENTION! If the Device is connected to Wi-Fi network, it will have higher prior-

ity for data transfer.

If you need to change connection configuration, go to Settings > Wireless

& networks > More > Mobile networks.

•Data connection – turn mobile network connection on or off

14

GETTING STARTED

•Data roaming – select whether use mobile network connection or

not when you are out of your mobile operator coverage, for example,
abroad

•Preferred networks

•Network mode – select the most suitable one for your mobile network

or set to auto-detect

•Access Point Name – Internet access points configuration. If you

need to set up one more point, open the section’s menu by Menu
hardware key press and set the parameters provided by your mobile
operator

•Network operators – select network operator to connect to. Press

Select automatically to connect to the default network.

After pressing Select manually, the Device will search for available mo­bile networks and you will be able to select one. For example, this fea­ture could be useful when you are in roaming zone – you will be able
to select operator with the lowest rates.

NOTE Consult your mobile network operator about roaming rates.

15

Software

MANAGE DATA

Use File Manager to operate with files, stored in internal Device memory
and external microSD card. To open File Manager, press on its icon in
the list of applications.

1

2

3 4

5 6

1. Root folder – returns to the highest level of file hierarchy;

2. Path to folder location;

3. Search – opens search textbox;

4. Create folder;

5. Select several files/folders;

6. File Manager settings.

Context menu, evoked by continuous press on element, allows moving,
copying or deleting files.

16

SOFTWARE

APPLICATION LAUNCHING

The application can be launched by short press on the icon on the

Homescreen or from the list of available applications. You can create
a shortcut to an application at any desktop. Scroll Home Screen to the

desktop you need, then open the application list.

Button for opening lists of applications and widgets

Touch and hold desired application icon until the desktop appears. After

you release a finger, an icon remains on a desktop. To launch applica­tion tap on its icon.

Applications

shortcuts

Widgets

To place a shortcut on Homescreen, press and hold

the one, selected in the list

17

SOFTWARE

CREATING FOLDERS ON THE HOME SCREEN

Desktop icons can be grouped into folders. To create a folder, tap and
hold the icon and drag it to the icon which you want to merge with,
and then release your finger.

You can add the icons of other programs to

this folder in a similar way. To rename a folder,
touch to its name and type the new name on
the appeared keyboard.

To open an application, located in a folder,

touch the icon of a folder and choose the
application in the displayed list.

A list of applications

in a folder

18

SOFTWARE

APPLICATION REMOVING

After continuous touch on icon or widget Sign of application removing

is activated. To delete element from the home screen or a folder,

drag-and-drop it to this sign and release after it highlights in red.

Sign of application removing

LIST OF OPENED APPLICATIONS

Opened applications are displayed in the list of opened applications
(button for invoking a list is located on the left bottom corner of the
screen). You can close application:

1. Invoke the list of opened applications;

2. Press and hold the application, you need to close;

3. When the dialog window appears, press Remove from list.

Applications, launched by the system automatically, can be stopped in
the Settings > Apps > Running > Stop (see more detailed information in

“Information about Apps” section of the current User manual).

19

SOFTWARE

3) Press ‘Remove from list’

2) Press and hold on the application in the list

1) Button for invoking opened applications

PREINSTALLED APPLICATIONS

Supports functions for comfortable web-pages

Browser

viewing

Calculator Simple Android calculator

Calendar Events calendar with Google synchronizing

Standard Android (photo/video) camera

Camera

application

Clock Clock with alarm and screen saving function

People List of contacts

Download tool for music, documents, video

Downloads

and other files

Email Email client supporting POP3, IMAP, Exchange

File Manager Standard file manager

Picture gallery supporting JPEG, PNG, BMP,

Gallery

GIF, video formats, and Google Picasa
synchronization

20

SOFTWARE

Search Search by Google-in Internet or within content

Settings Set your options and preferences

Music Music player, supporting MP3, WMA, AAC

Diary Organize your study schedule and homework

Book Store Book store application

Reader from Pocketbook EPUB (DRM),

PocketBook

PDF(DRM), FB2, TXT, HTML,RTF, CHM, DJVU

KidRead Launcher for kids

Evernote Remember Everything

IM+

LearnEnglish

SPB TV Popular TV channels streaming

Kingsoft Of-

fice Multilang

MX Player Video Player with advanced features

The most popular Internet Massage client sup-

porting several protocols

Popular English learning app from British
Council

View and edit popular office file formats

21

SOFTWARE

PBI PACKAGES SUPPORT

Sometimes the distribution of several programs is stored in one pbi
package. To install these programs open the package and mark the
programs you want to install.

Pre-installed pbi package is located in the mnt/sdcard/PB System.pbi
folder. To install it manually, go to the File manager and launch PB
System.pbi file. Sometimes the wizard automatically proposes to install
the pbi package:

•after formatting the device (without deleting user data);

•after installing firmware.

After starting the wizard do the following:

1. Check the applications you want to install and uncheck the

applications you don’t want to install.

2. Press Install.

3. After unpacking and installing selected applications press Finish.

All installed applications will appear on the Home screen. Some appli­cations (KidRead, PocketBook) should be downloaded from the online
store by means of the home screen icon, which redirects to the online
store.

22

SOFTWARE

LISTEN TO THE MUSIC

Music Library

In Music Library you can see all the music, stored in the Device’s memory.

Replay (one

Music library

Shuffle

track, all, off)

Artists

Albums

Tracks

Playlists

Now Playing

To create new playlist, bring up song’s context menu, select Add to

playlist, and select New.

Volume is controlled by Volume +/- hardware buttons on a side panel
and by buttons on the bottom of the screen.

23

SOFTWARE

GALLERY

Gallery is an application for images and video management. To open

an image in full screen, just touch it. To scroll the collection use sliding

gesture. To zoom an image, use scaling gestures (pinch/spread).

From Gallery menu you can delete, crop, set as wallpaper or contact
avatar, or rotate image.

Application supports almost all video formats. You can view file infor­mation in the application menu .

MX PLAYER

MX Player is an application for viewing video. Control panel is presented
below:

Lock display

Previous

Play/

Pause

Next

Zoom mode

24

CAMERA

Photo and Video Modes

SOFTWARE

A panel of re­cord and photo

modes. Press to

choose one of

them.

Camera settings

Last made photo or video. Touch to open Gallery
Toggle between front and rear cameras

Take a photo

Start/stop video recording

GPS location info

Exposure
Color effect
Scene mode

White balance

Image Properties

Face Detection
Self timer
Continuous shot
Picture size
ISO

EIS

Microphone
Audio mode
Time lapse interval
Video quality

BROWSER

Using Application menu you can perform the following operations:

Close tab

Update page

Next page

Previous page

New tab

Application menu

Add to Bookmarks

Search

View bookmarks, history, saved pages

•Stop/Update;

•New tab;

•New incognito tab

•Share page;

•Find on page;

•Request desktop site;

•Save for offline reading;

•Page info;

Settings.

25

SOFTWARE

EMAIL

Setting Up the Account

1. At the first run you will be suggested to enter from on-screen key-

board your account information: email address and password.

2. If application isn’t able to detect incoming and outgoing server set-

tings automatically, you would need to specify these settings manually
(they should be given by your email service provider).

3. Next step is to specify account name, as it will be stored in the Device

(e.g. Personal Mail or Office Mail) and your name, as it will be displayed

in From field of your composed messages.

4. To add an account, select corresponding item in application menu.

Accounts list, combined inbox, starred messages and drafts will be dis­played in Accounts section.

Inbox

Using context menu, you can do the following with message: Open,

Delete, Forward, Reply, Mark as read.

26

Settings

In this chapter you will learn how to configure the Device for the most
comfortable usage and make it truly yours. You can open settings in
several ways:

•press the menu button in the bottom of the screen;

•open all available applications (button on the application panel) and

select the System settings icon;

•press the Settings icon on the device display.

Button for invok-

ing Settings menu

Settings icon

Button for invoking list of
applications and widgets

Press System

settings

27

SETTINGS

Slide the list of settings upward to view all settings.

LANGUAGE & INPUT

To change interface language, go to Language and input > Language
section and select the one you need.

Personal dictionary section stores words, added by user for

auto-completion.

28

Open submenu

SETTINGS

In Android keyboard section you can turn on/off the following settings:

•Auto-capitalization;

•Sound on key-press;

•Show settings key – define, whether show settings key on a keyboard

or not;

•Auto-correction – spacebar and punctuation correct mistyped words

automatically;

•Show correction suggestions;

•Advanced settings.

29

SETTINGS

SOUND SETTINGS

Multimedia volume is adjusted with volume control buttons.

Under section Settings > Device > Sound you can adjust multimedia
and alarm volume separately, and also set keypress, screen touch and
screen lock sounds.

30

SETTINGS

DISPLAY SETTINGS

Under section Settings > Device > Display you can set next parameters:

•Brightness;

•Wallpaper;

•Auto-rotate screen;

•Daydream (screensaver): clock, colors, photo frame or photo table

•Font size

•HDMI settings — HDMI screen adaptation: you can configure the

interface for transferring uncompressed video data and compressed/

uncompressed digital audio data from an HDMI-compliant device:

• support of the resolution from 1920x1080 with 24Hz frequency

synchronization to 1280x720 with 50—60Hz.

• Screen zoom

•Sleep – set the delay before the screen goes down to save battery

charge;

•Wireless display.

31

SETTINGS

STORAGE

Storage section displays information about the Device storage (internal

and external SD-card memory): total, occupied, available space. In this
section you can also clean internal or external memory.

Press before

ejecting SD-card

Internal storage

CONNECTING DEVICES TO YOUR TABLET

USB devices are supported through the USB port, such as a flash drive,
external hard disk, mobile phone or digital camera (as a drive for the
file sharing), as well as a mouse, keyboard or game controller. If you
want external devices to be identified automatically, check Enable me-

dia scanning on SD in Settings > Storage (as it is shown on the picture

above).

UNMOUNTING EXTERNAL MEMORY AND DEVICES

Before ejecting External memory or USB host press Settings > Storage>

SD card/USB host > Unmount shared storage.

32

SETTINGS

LOCATION ACCESS AND SECURITY

In these Settings items you can set:

•determining your location by network coordinates;

•different ways of screen locking and unlocking;

•owner info;

•encryption;

•administrators and passwords;

•storing accounts data.

DATE & TIME

In this chapter you can set date, time, time zone, time and date display
format (12 or 24 hour) or check Automatic to determine time and date
settings using wireless network data.

Set date and time Marks for auto time sync confirmation

Touch numbers

to choose date

33

SETTINGS

RESTORE YOUR TABLET TO FACTORY SETTINGS

Select Settings > Backup & reset > Factory data reset menu item, in
opened window press Reset tablet and Erase everything. It will restore
your tablet to the factory settings and erase all your personal information:

downloaded applications, system settings, google account.

Clean SD card storage

Press to reset tablet

Another way to restore your tablet to factory settings:

•Press and hold Volume + button and switch the Device on by press-

ing power button

•Android system recovery menu will appear. Now you can release

Volume + button

•Select wipe data/factory reset using Volume +/- hardware keys and

press On/Off key to confirm choice.

34

SETTINGS

•Select yes – delete all user data and press Menu

•Under service menu select reboot system now and press Menu

BATTERY CHARGE STATE

It displays battery charge level (in percents), information whether the
Device is charging via network or working from battery. In Battery sec­tion you can view info about applications, consuming the power.

Charging by USB, charging level - 82%

Charging level > 15%

35

SETTINGS

WI-FI CONNECTION

Connecting to Wi-Fi Network with Automatically Obtained

IP-address

1. Go to Settings > Wireless & networks and slide the Wi-Fi switch to

the On position. The device scans for available Wi-Fi networks and dis­plays the names of those it finds.

2. Touch a network name to connect to it and type a password if nec-

essary. Press Connect.

At this network tapping IP-address will be obtained automatically. You
can view advanced network options, ticking Show advanced options.

Turn on Wi-Fi List of available networks

Chosen Wi-Fi

Enter password

36

Press ‘Connect’

SETTINGS

Connection to Wi-Fi Network with Manual Configuring Network Settings

Tick it to view advanced options Settings by default

1. To set parameters for Wi-Fi network access manually, press Add net-

work in Settings, specify a network name, security protocol, password

in the opened window and press Save.

Add networkNetworks search

2. Touch & hold a network in the list of Wi-Fi networks you’ve added.

Touch Modify network in the dialogue, which appears. Select Show

advanced options.

3. If the network has no proxy settings, touch None under Proxy set-

tings, else touch Manual in the menu that opens.

4. Enter the proxy settings supplied by your network administrator.

5. Touch Save.

6. touch Static under IP settings and enter IP address, gateway, DNS.

7. Touch Save.

37

SETTINGS

ADVANCED OPTIONS

Advanced options allow turning on/off notifications when an open net­work is available. To envoke them, open Settings > Wi-Fi and press the
application menu button on the right top corner of the screen and
touch Advanced.

Button for evoking advanced options

TURN OFF WI-FI

To turn off Wi-Fi module slide the Wi-Fi switch to the Off position in the

Settings > Wireless &networks section.

BLUETOOTH

To establish Bluetooth connection, check the corresponding checkbox,
or press power management widget button.

To configure Bluetooth, go to Bluetooth settings section and specify
Device name, set visibility and its period. To detect other devices press

Scan for devices. To connect to the device, press its name in a list.

38

SETTINGS

TRANSFERRING DATA

To transfer data between PC and the Device, connect micro-USB cable.

After you connect the cable, a notification window suggesting to turn
on USB storage will popup. Press Turn on USB storage and the Device
memory and microSD card (if present) will be displayed as USB storages

in your PC Explorer or other file manager.

Now you can copy data to the Device’s internal memory or microSD
card. After transferring data, expand notification panel, press Turn off

USB Storage message and press corresponding button. Now you can

unplug micro-USB cable.

You can set additional parameters of transferring data in Settings >

Wireless & networks > Data Usage section.

INFORMATION ABOUT APPS

To view information about installed applications you should open the

applications list:

•Press the menu button at the bottom of the screen and choose

Manage apps;

•Go to Settings > Device > Apps.

39

SETTINGS

After pressing the application’s title, you’ll be able to view its detailed

information, stop it if it’s running and erase application data.

Memory, occupied by applications

Installed applications

Choose the applications list

40

Firmware Update

Official firmware updates for the Device are published on the official
PocketBook website (www.pocketbook-int.com/us). Installation of of­ficial firmware updates is recommended, as they contain fixes and ad-

ditions improving the efficiency of the Device.

Official firmware updates do not influence the warranty conditions.

The warranty does not cover software installed from sources other than

the official PocketBook website.

You can update firmware in several ways.

ATTENTION! Please, make sure the Device is fully charged before updating the

firmware to avoid discharge during update process! This may cause severe dam­age of the Device’s software.

AUTOMATIC UPDATE

Your Device should be connected to the Internet for this update variant.

1. Enter Settings > System > About device > System updates section.

2. If you’d like the Device to check for updates automatically, check

Enable or disable autoupdate checkbox

3. To check for updates immediately, press Check for the new firmware now.

If firmware updates are available, the Device will automatically down-

load and install them.

ATTENTION! Sometimes a complect of several programs is stored in one pbi pack-

age. To install them after firmware update, please, accept an offer of the pbi
package installation wizard (if it appears automatically) or launch the installation
file from the ‘File Manager’ (see more detailed about pbi packages in the “PBI
Packages Support” section).

MANUAL UPDATE

Variant 1

1. Download to your PC firmware version you’d like to install (www.

pocketbook-int.com/us/support/pocketbook-surfpad)

41

FIRMWARE UPDATE

2. Connect your Device to PC and copy firmware file (.upkg extension)

to the internal storage or external microSD-card

3. Go to Settings > About device > System updates section

4. Select SD card. In the list appeared select the firmware version to

install and press OK.

Variant 2

1. Download to your PC firmware version you’d like to install

2. Connect your Device to PC and copy firmware file (.upkg extension)

to the internal storage or external microSD-card

3. If the Device is on, turn it off by continuous power button press and

selecting the corresponding choice in switch off menu

4. Press and hold Volume + button and switch the Device on by press-

ing power button

5. Android system recovery menu will appear (Android logo). Now you

can release Volume + button

6. Select apply update from sdcard using Volume +/- hardware keys

and press On/Off key to confirm choice

7. Select the firmware file by Volume +/- buttons and press On/Off

button to confirm.

8. The Device will perform all the necessary update action and will reboot.

NOTE To exit Android system recovery, select reboot system now.

Variant 3

1. Download to your PC firmware version you’d like to install

2. Connect your Device to PC and copy firmware file (.upkg extension)

to the internal storage or external microSD-card

3. Go to Settings > Backup & reset > Recovery Mode section.

4. The Device will reboot and Firmware update will continue according

to the Variant 2 scenario, starting from 5th item.

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TROUBLESHOOTING

Issue Solution

FIRMWARE UPDATE

The Device doesn’t

respond on screen

touches or keys

pressing

After turning on the

Device only splash

screen is displayed

Restart the Device: Press and hold On/

Off button for 10 seconds until the De-

vice goes off. If you will continue holding

On/Off button for 5 more seconds, the

Device’s power management system will
completely reboot. To switch the Device on,
press again the power button as usual.

If it does not help, press Reset button on
side panel with some thin item.

•Turn the Device off by continuous power

button press

•Press and hold Volume + button and

(the lock screen isn’t

loaded)

switch the Device on by pressing power
button

•Android system recovery menu will ap-

pear (Android logo with exclamation mark).
Now you can release Volume + button

•Select wipe data/factory reset using Vol-

ume +/- hardware keys and press On/Off

key to confirm choice.

•Select yes – delete all user data and press

Menu

•Under service menu select reboot system

now and press Menu

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Customer Support

For detailed information about service centers in your country please
use contacts below:

Česko 800-701-307

Deutschland 0-800-187-30-03

France 0805-080277

Polska 0-0-800-141-0112

Slovensko 0-800-606-676

USA/Canada 1-877-910-1520

Россия 8-800-100-6990

Україна 0-800-304-800

Казахстан 8-800-333-35-13

Беларусь 8-820-0011-02-62

საქართველო 995-706-777-360

www.pocketbook-int.com/support/

[e-mail]

44

Compliance with International Standards

The EUT should be supplied by USB port from complied Limited Power Source

of personal computer or notebook.

The EUT should be supplied by Adapter from complied Limited Power Source.

AC Power:

Manufacturer: PENGSHENGYE ELECTRONIC

Model: SAPA05010EU U

Rated output voltage: DC 5.0V 2.5A

IMPORTANT: Changes or modifications to this product not authorized could void the

EMC and wireless compliance and negate your authority to operate the product. This
product has demonstrated EMC compliance under conditions that included the use of
compliant peripheral devices and shielded cables between system components. It is im­portant that you use compliant peripheral devices and shielded cables between system
components to reduce the possibility of causing interference to radios, televisions, and
other electronic devices.

European Community Compliance Statement

This equipment is marked with the 0678 symbol and can be used

throughout the European community.

This indicates compliance with the R&TTE Directive 1999/5/EC and meets the

relevant parts of following technical specifications:

EN 300 328 – Electromagnetic compatibility and Radio spectrum Matters (ERM);

Wideband Transmission Systems; Data transport equipment operating in the

2.4 GHz ISM band and using wide band modulation techniques; Harmonized

EN covering essential requirements under article 3.2 of the R&TTE Directive

EN 301 489-1 – Electromagnetic compatibility and Radio spectrum Matters

(ERM); ElectroMagnetic Compatibility (EMC) standard for radio equipment and

services; Part 1: Common technical requirements

ETSI EN 301 489-7 – Electromagnetic compatibility and Radio spectrum Mat-

ters (ERM); ElectroMagnetic Compatibility (EMC) standard for radio equipment

45

COMPLIANCE WITH INTERNATIONAL STANDARDS

and services; Part 7: Specific conditions for mobile and portable radio and ancil-

lary equipment of digital cellular radio telecom munications systems (GSM and

DCS)

EN 301 489-17 – Electromagnetic compatibility and Radio spectrum Matters

(ERM); EMC standard for radio equipment and services; Part 17: Specific condi-

tions for 2.4 GHz wideband transmission systems and 5 GHz high performance

RLAN equipment

ETSI EN 301 489-24 – Electromagnetic compatibility and Radio spectrum Mat-

ters (ERM); ElectroMagnetic Compatibility (EMC) standard for radio equipment

and services; Part 24: Specific conditions for IMT-2000 CDMA Direct Spread

(UTRA) for Mobile and portable (UE) radio and ancillary equipment

ETSI EN 301 511 – Global System for Mobile communications (GSM); Harmo-

nized EN for mobile stations in the GSM 900 and GSM 1 800 bands covering

essential requirements under article 3.2 of the R&TTE directive (1999/5/EC)

ETSI EN 301 908-1 – Electromagnetic compatibility and Radio spectrum Mat-

ters (ERM); Base Stations (BS), Repeaters and User Equipment (UE) for IMT-2000

Third-Generation cellular networks; Part 1: Harmonized EN for IMT-2000, intro-

duction and common requirements, covering essential requirements of article

3.2 of the R&TTE Directive

EN 60950-1– Information technology equipment - Safety - Part 1: General

requirements

EN 62311: 2008 – Assessment of electronic and electrical equipment related

to human exposure restrictions for electromagnetic fields (0 Hz-300 GHz)

Marking by the symbol indicates that usage restrictions apply.

France - 2.4GHz for Metropolitan France:

In all Metropolitan departments, wireless LAN frequencies can be used under

the following conditions, either for public or private use:

•Indoor use: maximum power (EIRP*) of 100 mW for the entire 2400-2483.5

MHz frequency band

46

COMPLIANCE WITH INTERNATIONAL STANDARDS

•Outdoor use: maximum power (EIRP*) of 100 mW for the 2400-2454 MHz

band and with maximum power (EIRP*) of 10 mW for the 2454-2483 MHz band

Certification information (SAR) The device meets guidelines for expo-

sure to radio waves

Your device is a radio transmitter and receiver. It is designed not to exceed the

limits for exposure to radio waves recommended by international guidelines.

These guidelines were developed by the independent scientific organization

ICNIRP and include safety margins designed to assure the protection of all per-

sons, regardless of age and health.

The exposure guidelines for devices employ a unit of measurement known as

the Specific Absorption Rate or SAR. The SAR limit stated in the ICNIRP guide-

lines is 2.0 watts/kilogram (W/kg) averaged over 10 grams of tissue. Tests for

SAR are conducted using standard operating positions with the device transmit-

ting at its highest certified power level in all tested frequency bands.

This equipment complies with the European Council Recommendation of 12

July 1999 on the Limitation of Exposure of the General Public to Electromag-

netic Fields [1999/519/EC].

47