Plextor PX-Q840U, PX-806SA Installation And User Manual

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DVD±R DL (DOUBLE LAYER/DUAL LAYER),
DVD±R/RW, DVD-RAM, CD-R/RW DRIVE
October 2008
INSTALLATION AND USERS
MANUAL
Model PX-Q840U External USB Drive
Model PX-806SA Internal SATA Drive
with
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Plextor reserves the right to make improvements in the products
described in this manual at any time without prior notice.
Plextor makes no representation or warranties with respect to the
contents hereof and specifically disclaims any implied warranties of
merchantability or fitness for any particular purpose. Further, Plextor
reserves the right to revise this manual and to make changes in its
content without obligation to notify any person or organization of such
revision or change.
This manual is copyrighted, all rights reserved. It may not be copied,
photocopied, translated, or reduced to any electronic medium or
machine-readable form without Plextor’s prior permission.
Manual copyright ©2008 Plextor
First edition, October 2008.
Licenses and Trademarks
Plextor and the Plextor logo are registered trademarks of Shinano Kenshi.. All other licenses and trademarks are property of their respective owners.
Record Your Serial Number
For future reference, record the serial number in the space provided below.
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PX-Q840U/ PX-806SA Installation and Users Manual iii
FEDERAL COMMUNICATIONS COMMISSION STATEMENT
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
CANADIAN DEPARTMENT OF COMMUNICATIONS STATEMENT
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
This class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme a la norme NMB-003 du Canada.
LASER INFORMATION
These products have been designed and manufactured according to IEC 60825-1 on the Safety of Laser products. This product comes under “Class 1 Laser Products.”
CAUTION: Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
A Laser Caution Label is attached on the top of the internal drive model.
The laser beam emitted from the optical pickup is visible and invisible. Accordingly:
Do not open the optical pickup housing.
Obtain service only from Plextor-authorized personnel.
CAUTION: To disconnect the internal DVD/CD drive from an electrical current, pull out the computer’s power plug.
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PX-Q840U/ PX-806SA Installation and Users Manual iv
Table of Contents
Record Your Serial Number............................................................. ii
Table of Contents .............................................................................. iv
1. Getting Started............................................................................... 1
About this Manual ........................................................................... 1
Meet Your Plextor DVD Rewriter................................................... 2
What the PX-Q840U and PX-806SA Do .................................... 2
Features of the PX-Q840U and PX-806SA ................................. 3
Minimum Configuration to Use the PX-Q840U/ PX-806SA..... 5
What You Can Do with the PX-Q840U or PX-806SA ............... 6
About Software ................................................................................ 6
Precautions....................................................................................... 8
Where to Go From Here .................................................................. 9
2. Installing the PX-Q840U External USB Drive .......................... 10
PX-Q840U Drive Features and Controls ....................................... 10
Front Panel—PX-Q840U External Drive .................................. 10
Rear Panel—PX-Q840U External Drive ................................... 11
What Else Is In the PX-Q840U Box.............................................. 11
Save Your Box! ......................................................................... 12
PX-Q840U QuickStart Installation............................................ 12
3. Installing the PX-806SA Internal SATA Drive......................... 15
PX-806SA Drive Features and Controls ....................................... 16
Front Panel—PX-806SA Internal Drive.................................... 16
Rear Panel—PX-806SA Internal SATA Drive ......................... 17
What Else Is In the PX-806SA Box .............................................. 18
Save Your Box! ......................................................................... 18
Mount the PX-806SA Drive .......................................................... 19
Record the Serial Number ......................................................... 19
Mount the Drive in the Computer.............................................. 19
4. Using Your PX-Q840U and PX-806SA ...................................... 24
What Media to Use ........................................................................ 24
DVD Media ............................................................................... 24
DVD-RAM Media ..................................................................... 25
Qflix™ DVD Media ................................................. 25
CD-ROM Media ........................................................................ 25
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PX-Q840U/ PX-806SA Installation and Users Manual v
More About Media for Your Plextor Drive ...............................26
Tray Loading and Operation ..........................................................26
Handling DVD and CD Media ..................................................27
Cleaning Discs ........................................................................... 27
Mounting Position..........................................................................28
Playing DVDs ................................................................................ 28
Writing to DVD Media .................................................................. 29
Specifying +R/RW or -R/RW .................................................... 29
Qflix™ DVD media...................................................................29
Writing to CD-R and CD-RW Media ............................................ 29
Using the Disc/Busy Indicator .......................................................30
5. Maintenance and Troubleshooting............................................. 32
Cleaning the your Plextor Drive .................................................... 32
Upgrading Firmware ...................................................................... 33
Emergency Eject ............................................................................34
Troubleshooting ............................................................................. 35
Make Sure the Drive Is Recognized .......................................... 35
6. Frequently Asked Questions ....................................................... 37
Appendix A: Specifications for the PX-Q840U and PX-806SA
Drives ................................................................................................ 40
Appendix B: Technical Support .....................................................53
How to Contact Plextor Technical Support ................................... 54
Before You E-mail or Call for Support.......................................... 54
Returns ...........................................................................................55
Contacting Plextor’s RMA Department..................................... 55
Packing Your Drive ................................................................... 55
Shipping Your Drive to Plextor .................................................56
Appendix C: Warranty....................................................................57
If You’re Outside the U.S. or Canada............................................ 58
Index.................................................................................................. 60
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PX-Q840U/ PX-806SA Installation and Users Manual 1
1. Getting Started
Congratulations! Thank you for purchasing a Plextor® optical disc drive, a reliable, high-performance recordable DVD and CD writer, rewriter, and player. We appreciate the confidence you have shown in us. Our goal is to put you—and keep you—on the leading edge of DVD and CD technology.
About this Manual
Please read this manual carefully and keep it handy for easy reference. Use the manual for installation, operation and troubleshooting. If your drive needs service, see your dealer or call Plextor’s Technical Support Department.
In this manual you should find all the information you need to successfully install, operate and troubleshoot your drive. If you run into a problem that doesn't seem to be covered, however, please contact us. (See “Appendix B: Technical Support” for the different ways you can reach us.) You will be connected to our friendly, helpful band of tech support engineers. What might seem like an uncooperative drive to you could very well be a 30-second fix to them. But we will never know unless you contact us.
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Meet Your Plextor DVD Rewriter
The PX-Q840U External USB and the PX-806SA are DVD ReWritable/CD ReWritable drives that provides professional quality DVD and CD performance for writing, rewriting and reading.
What the PX-Q840U and PX-806SA Do
For DVDs, the PX-Q840U and PX-806SA:
Writes DVD+R (recordable DVD, “plus” format) media at
up to 20X speed on recommended media.
Writes DVD+R DL (double layer) media at up to 8X speed.
Writes DVD-R DL (double layer) media at up to 8X speed.
Writes DVD-R (recordable DVD, “dash” format) media at
up to 20X speed on recommended media.
Writes DVD+RW (rewritable DVD, “plus” format) media
at up to 8X speed.
Writes DVD-RW (rewritable DVD, “dash” format) media
at up to 6X speed.
Writes DVD-RAM discs at up to 12X.
Reads stamped DVD discs at up to 16X.
Reads DVD-RAM discs at up to 12X.
For CDs, the PX-Q840U and PX-806SA:
Writes to CD-R (recordable CD) media at up to 48X speed.
Writes to CD-RW (rewritable CD) media at up to 40X speed.
Reads all CD-ROM and CD-R data media at a maximum of 48X
speed.
Reads CD-DA (audio) media at up to 48X speed
Reads CD-R/RW audio media at up to 40X speed.
For Qflix™ media, the PX-Q840U and PX-806SA:
Writes to Qflix™ DVD media
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PX-Q840U/ PX-806SA Installation and Users Manual 3
Features of the PX-Q840U and PX-806SA
Interface:
USB interface: The PX-Q840U easily installs in virtually any
PC with a USB 2.0 (recommended or USB 1.1 interface.
Serial ATA interface: The PX-806SA takes advantage of the
benefits of the Serial Advanced Technology Attachment (SATA) interface, with its smaller, more flexible cables and faster interface speed.
High speed transfers:
The PX-Q840U supports high speed transfers via the USB
interface.
The PX-806SA supports next-generation high speed transfers
via the Serial ATA 1.0 interface.
Flash memory: Allows upgrading the PX-Q840U and PX-806SA to
the latest firmware revision (available from the Plextor web site) without opening the computer or physically accessing the drive.
Black tray: Reduces the effect of optical distortion by absorbing
reflections from the laser beam, enhancing read quality.
Plug and Play: Supports Windows Plug and Play.
CPRM support: The PX-Q840U and PX-806SA support Content
Protection for Recordable Media, so you can play CPRM copy­controlled media.
Qflix™ Support: Your Qflix™ enabled Plextor drive and media
make downloading and burning your favorite movies and TV titles simple. Included with the purchase of a Qflix™ drive is Roxio Venue — a rich, user-friendly application that connects directly to CinemaNow for easy purchase and download, organization, and burning of hit movies to DVD. Select your favorite movies online and then simply insert Qflix™ media into the Qflix™ drive and click to burn and create your own personal entertainment library.
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DVD Features
Lossless linking for DVD+R/RW and DVD+R DL: Allows
DVD+RW and DVD+R DL discs to be edited and still play on DVD-ROM players.
Zero Link for DVD-R/RW, DVD-R DL: Has 0 byte gap between
sessions so the discs are compatible with all players. This allows DVD-RW and DVD-R DL discs to be edited and still play on DVD­ROM players.
Double layer and dual layer DVD discs: Reads and writes DVD+R
DL (double layer) and DVD-R DL (dual layer) discs, so you can burn up to 4 hours of high quality MPEG-2/DVD video on a single
8.5-gigabyte DVD disc.
Wide media compatibility: Compatible with a wide range of DVD-
RAM, DVD±R and DVD±RW media.
DVD Multi Recorder: Supports the DVD Multi specification for read
and write; can read and write DVD-RAM, DVD-ROM, DVD-Video, multi-border, multi-session and DVD±VR.
Versatile recording modes for DVD+R/RW: Including disc-at-once
(DAO), multi-session, and incremental write for DVD+R DL (double layer) discs; DAO, multi-session, and incremental write for DVD+R; and DAO, incremental write, and random access write for DVD+RW.
Recording versatility for DVD-R/RW, too: Including DAO,
incremental recording, and layer jump recording for DVD-R DL (dual-layer); DAO, incremental recording, multi-border recording for DVD-R; and DAO, multi-border recording, incremental recording, and restricted overwriting for DVD-RW.
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PX-Q840U/ PX-806SA Installation and Users Manual 5
CD-R and CD-RW Features
Variety of recording modes: Supports track-at-once, disc-at-once,
session-at-once, and variable and fixed packet writing.
Buffer Underrun Proof Technology: Eliminates buffer underrun
errors, so you can safely use your computer for other tasks while you’re writing to a CD-R or CD-RW disc.
Wide compatibility: Wide CD-R and CD-RW media compatibility.
Orange Book compatibility: Compatible with Orange Book, Parts II
and III.
OPC: Optimum Power Control, which adjust the laser power for the
optimum write strategy.
CD-TEXT: Supports CD-TEXT.
Minimum Configuration to Use the PX-Q840U/ PX-806SA
Here’s what you’ll need in order to install and use the PX-Q840U drive.
Computer: Computer CPU, Memory, and configuration are
dependent on installed application requirements.
Interface:
Model PX-Q840UA requires a USB 2.0 interface. Model PX-806SA requires a Serial ATA controller that supports
the ATAPI command set.
Hard disk size: To write to a CD in image mode (that is, to write an
image of a CD to your hard disk), you need 1 GB of free space. For a DVD, 10 GB of free space is recommended. (For more accurate guidelines, see the help files or documentation for the recording software you’re using.)
Operating System:
Model PX-Q840U requires Windows XP or Windows Vista. Model PX-806SA requires Windows XP or Windows Vista.
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What You Can Do with the PX-Q840U or PX-806SA
Just look at some of the things you can do with your PX-Q840U or PX­806SA:
Record slide shows or digital video onto DVD-RAM, DVD+R DL,
DVD-R DL, DVD+R, DVD-R, DVD+RW and DVD-RW discs.
Play DVD-RAM, DVD-ROM, DVD+R DL, DVD-R DL, DVD+R,
DVD+RW, DVD-R, and DVD-RW discs.
Write onto DVD-RAM discs with your set-top box and read the
discs with your Plextor drive; or write to DVD-RAM with the Plextor drive, then read those discs on your set-top box.
Record data or audio onto writable or rewritable CD media.
Play music CDs.
Save photos and other images on rewritable or writable CDs.
Create a CD or DVD “sneakernet” to share information with
colleagues—just use software such as Roxio Creator to drag and drop files onto DVD+R, DVD+RW, CD-R or CD-RW media, then continue adding files and sharing the same disc.
Archive images and video to DVD or CD.
Master new software programs on DVD or CD.
Download premium DVD entertainment and record to Qflix™
enabled media
About Software
In order to record on DVD±R DL, DVD±R/RW, and CD-R/RW discs you will need to have mastering, packet writing, or duplication software installed on your computer system. If you purchased a retail kit from Plextor, you’ll get software packages that include such software.
Roxio’s Creator software is one software suite that lets you burn DVDs and CDs. The software lets you burn and share anything on CD or DVD, including music, photos, and videos; and you can easily back up your critical data to a CD or DVD. One component of Creator, which makes the Plextor PX-Q840U drive as easy to use as a hard disk drive. (For more information about Roxio Creator, install this application and examine the help files.)
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PX-Q840U/ PX-806SA Installation and Users Manual 7
Take control of several powerful features of Plextor drives. With the power of PlexUTILITIES you have now have extra support for your Plextor hardware. PlexUTILITIES allows you to view basic and advance drive information as well as offering high quality audio and multimedia capabilities. By allowing you to measure and control the burn quality of every disc, PlexUTILITIES makes coasters a thing of the past. The distinctive design in PlexUTILITIES allows ease of use for newcomers without compromising on the powerful features that experienced burners demand.
PlexUTILITIES also features:
- View Basic and Advanced Drive Information List the drive’s hardware,
including serial number, firmware version and jumper settings, and shows the capabilities of the drive. Concurrently, you can reveal extensive information about the inserted disc— like format, sessions and tracks, manufacturer, and CD TEXT.
- Permitting Drive Identification and Control allows you to control different features of your Plextor drive.
- Measure Disc Burning Quality Test the quality of a written or pressed disc by counting the number of errors, measure the mechanical characteristics of blank media, show the write quality by checking the jitter rate and the beta value of written media, and measure the quality of the written DVD media by checking the pits and lands for compliance with the DVD specifications.
- Automatic software and firmware updates immediately notify you of pending updates to your Plextor drive so that you always have the most current applications.
Qflix™ Support
Qflix™ enabled Plextor drives and media make downloading and burning your favorite movies and TV titles simple. Included with the purchase of a Qflix™ drive is Roxio Venue — a rich, user-friendly application that connects directly to CinemaNow for easy purchase and download, organization, and burning of hit movies to DVD. Select your favorite movies online and then simply insert Qflix™ media into the Qflix™ drive and click to burn and create your own personal entertainment library.
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Burn copies of files, data and now Hollywood hits — all with one standard Qflix™ drive.
Qflix™ technology is endorsed by the entertainment industry as the legal way to make copies of your favorite movies and TV shows for viewing on any standard DVD player. In addition, Qflix™ drives support all the standard DVD functions so you just need one drive for a complete system.
Watch your favorite movies anytime, anywhere.
Don’t lock your movie collection to a single device or an Internet connection. Watch your Qflix™ DVD on your television using your standard DVD player. Play it for your kids in the car. Watch it on your laptop in the airplane. Rest assured that any title burned with Qflix™ drives and media will play on any of the more than 90 million DVD devices in the market today.
For details on software that is available for writing to DVDs or CDs, please visit the web sites of the companies whose software you are interested in, refer to their user’s manuals, or look at the help option within the software. A list of various software that you can use with your Plextor drive can be found in the Support/Compatibility section of www.plextor.com
Precautions
Like the rest of your computer system, your PX-Q840U or PX-806SA requires reasonable care in its installation and use.
Keep the area around your drive clean from dust, smoke, and other
contaminants.
Do not allow moisture or liquids, including water or cleaning fluids,
to touch the drive. Thinner, benzene, or alcohol-based solvents can mar your drive’s surface.
Do not drop or jolt the drive.
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PX-Q840U/ PX-806SA Installation and Users Manual 9
Do not move, carry or transport a disc in the drive because this can
cause damage.
Do not attempt to open the drive and service it yourself. Removing
the cover may expose you to harmful electrical voltages or the laser beam. For your safety, entrust service to experienced service personnel only.
Keep your DVDs and CDs free of dirt or other contaminants, by
storing them in jewel cases. Use only industry-standard discs. Do not insert dirty, warped, poorly balanced, or cracked discs into the drive.
Do not clean discs using a circular motion. Instead, using a soft, dry
cloth, wipe gently in a radial motion; start at the center of the disc and proceed to the outer edge.
Do not attempt to clean your drive using solvent-based cleaners or an
air compressor.
Do not attempt to clean your drive using a CD cleaning disc. These
discs can damage your drive permanently.
Where to Go From Here
If you have an External USB drive, see Section 2, beginning on page
10, to learn how to install your drive.
If you have an Internal drive with the Serial ATA interface, see
Section 3, beginning on page 15, to install it.
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PX-Q840U/ PX-806SA Installation and Users Manual 10
2. Installing the
PX-Q840U External USB Drive
This section explains how to physically install your PX-Q840U external USB drive in your computer.
PX-Q840U Drive Features and Controls
Before proceeding, become familiar with the controls and features of your Plextor drive. Match the parts of your drive to the illustrations below.
Front Panel—PX-Q840U External Drive
Figure 1: Front panel of the PX-Q840U external USB drive
Tray front door: Attached to tray drawer.
Emergency eject hole: If the automatic eject button does not work,
insert the emergency eject tool, paper clip, or other thin, rigid object in this hole to eject tray. Turn OFF power before using this feature.
Disc/busy indicator: Illuminated green for disc reading or writing.
Eject button: Push once to eject tray. Push again to insert the tray
back into the PX-Q840U. To prevent wear on the drive, always use the eject button to insert the tray.
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PX-Q840U/ PX-806SA Installation and Users Manual 11
Rear Panel—PX-Q840U External Drive
Also familiarize yourself with the drive’s rear panel.
Figure 2: Rear panel of the PX-Q840U external USB drive
USB Connector
Power connector: Connects to your computer’s power supply to
provide DC +5 volts and +12 volts to the PX-Q840U.
On/Off Switch
What Else Is In the PX-Q840U Box
What you find in your Plextor box depends on what the company that sold you the box put in—or took out—while the Plextor drive was in their possession. Plextor currently sells the PX-Q840U drive in this configuration:
PX-Q840U DVD±R DL, DVD±R/RW and CD-R/RW drive
USB cable
Plextor software disc
PX-Q840U Quick Installation Guide
Two blank Qflix™ media
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Save Your Box!
Be sure to save the box after you have installed your drive. The box and its packaging material were designed and drop tested to ensure your drive can endure rough treatment and still arrive in working order. If you have to ship your drive back to Plextor, you’ll want to send it in the original box. (For more details about returning your drive to Plextor, see page 55.)
If the security sticker on top of your box is cut, there may be a good reason: for example, a dealer may have added other components or software. Carefully check the contents to ensure nothing has been removed. If something is missing, contact the party from whom you purchased the box for an explanation.
NOTE: This applies to the Plextor retail box. Your drive may have been shipped in a different box with other contents, depending on whom you purchased the drive from and what they included inside the box.
If your drive came pre-installed, some or all of the items above may have been installed and may not be separately available. See the Plextor web site for locations to purchase additional or replacement accessories.
PX-Q840U QuickStart Installation
Here’s an overview of what you’ll do to connect the drive:
1. Connect the USB cable to the External DVD Drive
Plug in the USB cable into the USB port on the back of your external DVD drive.
2. Connect the USB cable to your PC
Locate an available USB port on your PC and plug the other end of the USB cable in that port.
Note: High Speed USB (2.0) ports provide high-speed data transfer rates. You can connect the external DVD drive to a USB (1.1) port, but this is not recommended because it will significantly lower the external DVD drive’s read speeds. If you are unsure about which ports are available on your PC, check your PC manual or Windows device manager.
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PX-Q840U/ PX-806SA Installation and Users Manual 13
3. Connect the power supply to your external DVD drive.
Plug the power supply into the back of your external DVD drive.
4. Connect the power supply to a wall outlet.
Plug the power supply into the outlet or power strip. Then, turn on the power switch.
Note: Your power plug and outlet may differ from the illustration. The power switch must be turned off before unplugging the power cord.
Troubleshooting tip: You can verify that your external DVD drive has power by pressing the EJECT button on the front of the external DVD drive to open and close the tray. If the tray does not open, ensure that the cables are plugged in properly and securely.
5. Install the software
Note: Please ensure your external DVD drive is detected and properly
installed by the operating system before installing application software. For further troubleshooting assistance, please refer to your PC’s and Microsoft Windows help, under the “help support” section, in “adding new devices”.
Insert the Software Installation Disc into your external DVD drive. Click on Install Suite. Follow the on-screen instructions.
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3. Installing the
PX-806SA Internal SATA Drive
This section explains how to physically install your PX-806SA internal Serial ATA drive in your computer. The steps are as follows:
1. Turn OFF your computer system.
2. Mount the drive into an available drive bay inside the computer
system.
3. Make the cabling connections: Serial ATA cable and power cable.
4. Turn your computer system ON.
The following pages give more details for this procedure.
NOTE: Your computer’s SATA connection must support the ATAPI command set. Some computer motherboards have SATA RAID (Redundant Array of Independent Discs) chipsets that do not support the ATAPI command set used by optical disc drives, or that do not have BIOS settings to enable IDE/ATAPI functions. If you are unsure, consult your motherboard manual or vendor web site for compatibility, BIOS versions, and BIOS settings. And check the Plextor PX-806SA motherboard compatibility listing at http://www.plextor.com/english/support/support_compatability.html
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PX-806SA Drive Features and Controls
Before proceeding, become familiar with the controls and features of your Plextor drive. Match the parts of your drive to the illustrations below.
Front Panel—PX-806SA Internal Drive
Figure 3: Front panel of the PX-806SA internal SATA drive
A
Eject / Close Button
Push button to open or close the tray.
B
On / Busy LED
Indication of drive's operation status. When lit steadily, the drive is reading; when blinking, the drive is writing or rewriting.
C
Pin Hole Eject
If the Eject button fails to work properly, insert a paper clip into this hole to open the tray.
CAUTION: Turn off power to the drive before performing manual ejection.
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PX-Q840U/ PX-806SA Installation and Users Manual 17
Rear Panel—PX-806SA Internal SATA Drive
Also familiarize yourself with the drive’s rear panel.
Figure 4: Rear panel of the PX-806SA internal SATA drive
SATA cable connector: Connects to your computer’s SATA
interface using a 7-pin SATA interface cable.
Power connector: Connects to your computer’s 15-pin SATA power
cable to provide DC +5 volts and +12 volts to the PX-806SA.
NOTE: If your computer has only 4-pin power connectors, use the SATA power cable adapter to connect to the 15-pin power connector on the PX-806SA.
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What Else Is In the PX-806SA Box
What you find in your Plextor box depends on what the company that sold you the box put in—or took out—while the Plextor drive was in their possession. Plextor currently sells the PX-806SA drive in this configuration:
PX-806SA DVD±R DL, DVD±R/RW and CD-R/RW drive
7-pin SATA interface cable
4 mounting screws
Plextor software disc
PX-806SA Quick Reference Guide
Two blank Qflix™ DVD media
Save Your Box!
Be sure to save the box after you have installed your drive. The box and its packaging material were designed and drop tested to ensure your drive can endure rough treatment and still arrive in working order. If you have to ship your drive back to Plextor, you’ll want to send it in the original box. (For more details about returning your drive to Plextor, see page 55.)
If the security sticker on top of your box is cut, there may be a good reason: for example, a dealer may have added other components or software. Carefully check the contents to ensure nothing has been removed. If something is missing, contact the party from whom you purchased the box for an explanation.
NOTE: This applies to the Plextor retail box. Your drive may have been shipped in a different box with other contents, depending on whom you purchased the drive from and what they included inside the box.
If your drive came pre-installed, some or all of the items above may have been installed and may not be separately available. See the Plextor web site for locations to purchase additional or replacement accessories.
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PX-Q840U/ PX-806SA Installation and Users Manual 19
Mount the PX-806SA Drive
Before proceeding to install the PX-806SA drive in your personal computer, make sure you have all the cables you’ll need.
Record the Serial Number
Note the serial number of your drive on the inside front cover of this manual.
Mount the Drive in the Computer
You can mount your internal drive in any available bay. You must remove the small panel that covers the bay that you want to use.
NOTE: The drive can be mounted horizontally or vertically
If you don’t have an empty bay, remove the existing DVD-ROM or CD­ROM drive and install the PX-806SA.
You must make two cable connections to your PX-806SA. The two cable connections that you must make are:
SATA cable
Power cable
To mount the PX-806SA drive:
1. Before proceeding, make sure the power to your computer and any
external peripherals is OFF and your computer is UNPLUGGED from its power source.
2. Remove your computer’s cover, following the directions provided by
your computer’s manufacturer. Typically, this involves loosening or removing several screws on the back panel of your computer and sliding off the cover. See the illustration below for an example.
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Figure 5: Removing a typical computer's cover
3. Remove the cover panel from the bay that will hold the drive. To
remove the cover panel, pop it out by pressing outward lightly. (In some older computers, you may have to remove screws that hold the panel in place.)
Figure 6: Removing the cover panel from a bay
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4. Determine if you must install mounting rails on the sides of your
drive. To do so, insert the drive into the open bay. If the drive fits tightly with little or no clearance on either side of the drive, you will not have to use mounting rails. The drive can be mounted directly into your computer. Go to step 6.
NOTE: Plextor does not provide rails. If you need rails, you can obtain them from the computer manufacturer or from a computer supply retail or mail-order store.
5. If you must use mounting rails, fasten the rails to the lower pair of
holes as shown in the illustration below. (In some instances, you may need to fasten the rails to the upper set of holes.) After fastening the rails, check their positioning by sliding the drive into the bay before you mount the drive or connect any cables.
CAUTION: Be sure not to mistake the inner and outer face of the rail when attaching. Typically, the smooth side of the rail faces away from the drive’s chassis.
Figure 7: Installing mounting rails (if needed)
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6. Plug one connector of the 7-pin SATA interface cable into the SATA
connector (the right-hand connector) on the rear panel of the drive before you insert the drive into your computer. Then thread the cable through the front of the open bay and back toward the motherboard. The drive should slide smoothly into the bay. If it does not, check for obstructions in the bay and ensure the side rails are attached properly.
Figure 8: Cable connections for an internal SATA drive
NOTE: Your computer’s SATA connection must support the ATAPI command set. Some computer motherboards have SATA RAID (Redundant Array of Independent Discs) chipsets that do not support the command set used by optical disc drives, or that do not have BIOS settings to enable IDE/ATAPI functions. If you are unsure, consult your motherboard manual or vendor web site for compatibility, BIOS versions, and BIOS settings.
7. If not already connected, attach the other end of the 7-pin SATA
interface cable to the Serial ATA connector on the computer motherboard (or on a PCI board, if that is how the Serial ATA interface is provided in your computer). When connecting the Serial ATA cable, note that cable connectors are keyed, and will fit only one way. For example, the initials “SATA” on the cable connector should be up.
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PX-Q840U/ PX-806SA Installation and Users Manual 23
8. Connect a power cable from the computer to the power connector of
the drive. In most computers, you will find free power connectors that are ready for your use.
If your computer is equipped with 15-pin SATA power cables,
you can connect a power cable directly to the PX-806SA drive.
If your computer’s power cables have only 4-pin power
connectors, use the 4-pin SATA power cable adapter that came with your PX-806SA drive.
CAUTION: The power connector on the cable and the receptacle on the drive are keyed. Do not force the power connector into the drive, or the drive and/or the computer could be damaged.
9. Mount the PX-806SA drive in the computer using the four screws
that were supplied with your drive. Use only these screws.
CAUTION: Do not mount your drive in your computer using screws other than those supplied by Plextor. You may damage the drive if you insert screws that are too long or the wrong thread type.
This completes the installation procedure. Go on to the next section to see how to use your PX-806SA drive.
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4. Using Your PX-Q840U and PX-806SA
This section explains how to use your Plextor drive and how to load, handle and care for your DVDs and CDs.
What Media to Use
Use the right media! Your Plextor drive's capabilities change depending on which type of compact disc you use.
DVD Media
DVD recordable media is available in two different, non-compatible formats:
DVD+R, DVD+R DL (double layer) and DVD+RW
DVD-R, DVD-R DL (dual layer) and DVD-RW
Your PX-Q840U and PX-806SA can read and write either media format, in single layer or double layer media. It supports all these types of DVD media:
Digital Video Discs: You can immediately play pre-recorded DVD
discs, including movies and other DVDs.
DVD+R DL, DVD-R DL, DVD+R, DVD-R: Recordable DVD.
You can record on these discs, but only once. You can also read them.
DVD+RW, DVD-RW: ReWritable DVD. You can record and re-
record (up to 1,000 times) on these discs. You can also read them.
Figure 9: The logo identifies the type of DVD media
With double layer media, you don’t need to turn the disc over to record on side 2.
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PX-Q840U/ PX-806SA Installation and Users Manual 25
DVD-RAM Media
Unlike standard DVD media, you do not need special DVD burning software to write or read DVD-RAM discs on a computer. You can access these discs like a floppy disk or hard drive. You can even write a DVD-RAM disc with a set-top box, then read it on the PX-Q840U or PX-806SA drive.
The PX-Q840U and PX-860SA supports reading and writing with 4.7­GB (version 2) DVD-RAM discs.
Qflix™ DVD Media
Qflix™ DVD Media write-once discs are the best choice to legally burn Hollywood movies and television programs. Qflix™ DVD discs provide a recording capacity of 4.7GB which can accommodate 120 minutes* of video recorded on a single side. The content of the Qflix™ Certified Media is copy protected by CSS technology and compatible for burning in any Plextor Qflix™ enabled drive. Qflix™ recorded discs are intended to be played in standard DVD players.
CD-ROM Media
You can use these types of CD media:
CD-ROM: You can immediately play or read prerecorded compact
discs, such as audio CDs and data discs.
CD-R: Recordable CD. You can record on these discs, but only
once. You can also read them.
CD-RW: Normal Speed, High Speed, Ultra Speed and Ultra Speed
Plus ReWritable CD. These discs support recording and re-recording (up to 1,000 times). You can also read them.
To achieve a certain writing speed, you must use the appropriate media. To achieve 48X CD-R writing speed you must use certified 48X (or higher) media; and to achieve 32X CD-RW writing speed you must use Ultra Speed Plus CD-RW media.
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Remember:
Using Normal Speed CD-RW discs (that is, NS-RW media) you can
rewrite at 4X.
Using High Speed CD-RW discs (HS-RW media), you can rewrite at
10X.
Using Ultra Speed CD-RW discs (US-RW media) in this drive, you
can rewrite at up to 24X.
Using Ultra Speed Plus CD-RW discs (US+) in this drive, you can
rewrite at up to 32X. You can write to Ultra Speed CD-RW discs only on drives that support this media. Drives that are capable of writing to Ultra Speed ReWritable media, such as the Plextor PX-Q840U or PX-806SA, are identified by a “Compact Disc ReWritable Ultra Speed” logo.
Figure 10: The logo also identifies the type of CD-RW media
More About Media for Your Plextor Drive
See the Plextor web site at www.plextor.com for a list of Plextor­approved media for your drive
Tray Loading and Operation
To load and unload the tray:
1. While the drive is powered up, push the eject button on the front
panel. The tray drawer slides out in 3–4 seconds.
Figure 11: Loading the tray
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PX-Q840U/ PX-806SA Installation and Users Manual 27
2. Lay a CD or DVD disc in the depression in the tray, label side up.
3. Press the eject button again and the tray will slide shut within
seconds.
NOTE: Always use the eject button to close the tray in a smooth and
secure manner. Closing the tray by pressing the front of the drawer using
your hand is not recommended and risks damage or premature wearing
of the mechanism.
Handling DVD and CD Media
Take care when handling blank CD and DVD media. Dust, scratches,
and fingerprints on either side of the disc can cause write errors during
recording. When picking up or holding blank media you can either place
your fingers along the outer edge of the disc, or place one finger through
the center hole and one finger on the outer edge. Once you have finished
creating a disc, label it by writing on the top using permanent ink.
CAUTION: We recommend using a “non-toxic” marker, such as a
Sharpie® pen, that conforms to the ASTM D-4236 standard. Some
permanent markers will damage the media. Also, do not press too hard
when writing on the disc.
NOTE: We do not recommend placing self-sticking CD-R labels on the
disc. The weight of the label may unbalance the disc and cause write
errors during recording or read errors during reading. Also, attempting to
remove the label may permanently damage the disc.
Cleaning Discs
For proper read and write performance, your discs must be clean. Trying
to record on a dirty disc may result in a failed session and ruin the disc.
To clean the disc, wipe the disc using a clean, soft cotton cloth to
remove surface dirt such as fingerprints. Use a straight-line motion,
wiping from the center out. Do not wipe the disc in a circular motion.
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Figure 12: Wipe the disc from the center outward
HINT: Keep your frequently used discs in jewel cases at all times to prevent them from becoming dirty or damaged.
Mounting Position
You can operate your PX-Q840U or PX-806SA drive in either a horizontal or a vertical position.
Playing DVDs
To play a digital video disc, insert the DVD as you would any other disc. The drive plays both single layer and double layer discs.
The first time: A code on each DVD allows it to be played only on players designed for a certain regional area, such as North America, Europe, etc. When the drive ships from the factory there is no region code set. The first time a DVD that has a region setting is inserted into the drive, the drive is automatically set to that region code by the player application.
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PX-Q840U/ PX-806SA Installation and Users Manual 29
If you later insert a DVD with a different region code, you are prompted
to either accept changing the new region code or not. If you don’t accept
the change, then that DVD will not play. If you do accept the change,
then the region code setting is changed. But remember: you can change
the drive’s region code only 5 times. After that, you can’t change it any
more.
Writing to DVD Media
You need special software that supports writing to DVD+R,
DVD+R DL, and DVD+RW discs; or to DVD-R DL, DVD-R and
DVD-RW discs. Roxio Creator (on the DVD that accompanies your
Plextor drive) contains this software.
You don’t need special software to write to DVD-RAM media.
Specifying +R/RW or -R/RW
You don’t need to specify whether to write to +R/RW or -R/RW. The
selection is automatically made for you, based on the media you insert in
the drive.
Qflix™ DVD media
In order to write to Qflix™ DVD media, this Plextor drive comes with
Roxio Venue.
Writing to CD-R and CD-RW Media
In conjunction with your drive, mastering and packet writing software
such as Roxio Creator allows you to write audio, video, data, or other
information to writable (CD-R) or rewritable (CD-RW) media. The PX-
Q840U and PX-806SA writes to all types of CD-RW media.
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Using the Disc/Busy Indicator
The color of the front-panel disc/busy indicator gives you information about the drive’s operation.
Operation
LED Color
On/Off
No disc
OFF Loading
Green
ON Disc loaded and ready
OFF Read or verify activity
Green
ON CD/DVD write
Green
ON
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5. Maintenance and Troubleshooting
This section explains maintenance and troubleshooting procedures for your Plextor drive.
With proper maintenance, you can prevent problems. If trouble arises, you can often solve many simple problems on your own, rather than wait for assistance from a Plextor representative.
Cleaning the your Plextor Drive
Plextor drives are sealed against external contamination, so in a normal computer environment and with normal use, your drive should not require internal cleaning. However, if your drive has been in use for some time and has just recently started to exhibit read/write problems, it is possible that dust has accumulated on the laser lens. In this case:
If your drive is still in warranty and you are experiencing problems,
send the drive to Plextor. (See “Returns” on page 55.)
If your drive is out of warranty, before returning the drive for repair
you may want to try a short blast of canned air aimed at the center of
the drive. Use only electronics-grade canned air: sterile, filtered, and
moisture-free. If you notice no improvements after this step, you will
need to return the drive for repair.
CAUTION: Do not attempt to clean your drive using any solvent-based cleaners. Also, do not use an air compressor, because the high-pressure blast can damage the drive.
ANOTHER CAUTION: Do not use a CD cleaning disc. Cleaning discs that use a felt pad can scratch the laser lens surface and render the drive inoperable. Cleaning discs with brushes may also scratch the lens. Moreover, these cleaning discs are often out of balance, making their operation very noisy.
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PX-Q840U/ PX-806SA Installation and Users Manual 33
Upgrading Firmware
Plextor creates firmware revisions to meet the particular needs of large
computer manufacturers. It is rare that these revisions will impact the
performance or operation of your drive. However, we advise that you
always update your drive with the latest available firmware. Among
other benefits, updating firmware ensures that your drive has the latest
media catalog. Before troubleshooting a possible problem with your
Plextor drive please visit our web site at www.plextor.com to check if
you have the latest firmware.
With the installation of PlexUTILITIES, firmware upgrades are
automated. When a new firmware is available, PlexUTILITIES will
automatically download and install the latest firmware.
To obtain new firmware for your drive:
1. Go to the Plextor web site at www.plextor.com.
2. Look for firmware upgrades in the Support area, on the Downloads
page. There is a description of the latest firmware revision and its intended use.
3. Download the firmware to your computer.
To upgrade firmware in your drive’s flash memory:
1. Run the executable file that you downloaded from Plextor’s web site.
2. Accept all defaults by continuing to click on the Next button until
you see the message:
Firmware update has completed.
3. Restart your system.
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Emergency Eject
If the computer power is turned off or the automatic eject button at the front of the drive does not work, use this procedure to open the drive.
To use the emergency eject tool to open the drive:
1. Make sure power to the drive is OFF. (That is, turn off your
computer.)
2. At the front of the drive, insert the emergency eject tool, or a paper
clip or other thin, rigid object, into the emergency eject hole.
Figure 13: Emergency eject
3. Push the tool or other object straight in, until the disc tray clicks
open.
4. Carefully continue to slide the disc tray open.
5. Remove the CD from the disc tray.
6. Carefully push the disc tray shut.
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Troubleshooting
If you have problems during or right after installation of your drive, first
make sure the drive is recognized. If you still have problems, visit the
Plextor web site for tips and troubleshooting help.
Make Sure the Drive Is Recognized
If you’re having trouble after installation, make sure the PX-Q840 or
PX-806SA drive is recognized by your computer. To check whether the
drive is recognized:
To see if the drive is recognized in Windows:
1. Turn the computer ON. After the computer boots up, you should see
the Windows display.
2. Open Windows Explorer or My Computer and ensure there is an
icon for the Plextor drive, the hard disk, and another DVD or CD­ROM drive, if present. The Plextor icon may be D: or E: or another designator.
3. If the PX-Q840U or PX-806SA drive is not recognized in Windows,
reboot the computer and use your computer’s setup program to program the BIOS to recognize it.
NOTE: Refer to the computer’s documentation for information on how to run the motherboard BIOS setup program.
For the PX-Q840U, verify the USB connection and
compatibility.
For the 806SA, verify the SATA chipset supports the ATAPI
Command set. Use your computer’s motherboard BIOS setup program to enable SATA/IDE/ATAPI as needed for your configuration.
Note that if your computer’s SATA chipset is dedicated for SATA RAID, the connection may not support optical disc drives like the PX-806SA. Consult your motherboard manual or vendor website for assistance in configuration or for questions of compatibility.
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4. Save and exit your CMOS setup to restart your computer with the
new settings.
5. In Windows Vista or XP, right-click on the My Computer icon and
select Properties. Click on the Hardware tab, then click on the
Device Manager button. Click the + sign next to the DVD/CD-ROM
drives heading and look for the “PLEXTOR DVDR PX-Q840U” or
“PLEXTOR DVDR PX-806SA” entry underneath.
If you do not see this drive listed as one of the devices, or if it has a yellow diamond with an exclamation point (!), contact Plextor Technical Support. (See “Appendix B: Technical Support” for the different ways you can contact us.)
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PX-Q840U/ PX-806SA Installation and Users Manual 37
6. Frequently Asked Questions
Q: Is the PX-Q840U and PX-806SA a DVD Multi Recorder?
Yes. The DVD Multi specification requires that DVD Multi Recorders
read and write DVD-ROM (prerecorded), DVD-R (General), DVD-RW
and DVD-RAM discs. Because your Plextor drive conforms to the DVD
Multi specification, it can read and write the formats used by today’s
computers and consumer electronic (CE) DVD devices. (Note that DVD
Multi does not prescribe that devices should accommodate DVD-RAM
cartridges or 8-cm discs.)
Q: Which is better, DVD+R and DVD+RW? Or DVD-R and DVD-
RW?
A: Neither is “better” or “worse.” They’re just different standards, like
English versus metric measurement.
Different manufacturers support different standards. The DVD+R and
DVD+RW formats are supported by Plextor, Philips, Sony, Hewlett-
Packard, Dell, Ricoh, Yamaha and other manufacturers. DVD-R, DVD-
RW and DVD-RAM are also supported by Plextor, as well as Panasonic,
Toshiba, Apple Computer, Hitachi, NEC, Pioneer, Samsung and Sharp.
No matter which format a DVD disc is recorded in, it can be read by
most commercial DVD-ROM players.
Q: What's the difference between "double layer" and "dual layer"?
A: Nothing, really. It's simply a difference of opinion within the industry
about how to label media and drive capabilities. DVD+R DL (as named
by the DVD+RW Alliance) stands for DVD+R Double Layer. DVD-R
DL (from the DVD Forum) stands for DVD-R Dual Layer. Whether
your DL media is labeled "double layer" or "dual layer," the PX-Q840U
and PX-806SA can handle it.
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Q: What is Qflix™?
A: Qflix™ is technology that lets you burn movies to DVD so you can play them on a regular DVD player. Look for the Qflix™ logo on DVD burners and blank DVDs to make sure they are compatible with the CinemaNow store inside the Roxio Venue software. For more details on Qflix™ technology, please visit http://www.Qflix™.com
Q: How do I burn a Qflix™ DVD?
A: Step 1: Browse movies in the CinemaNow store on Roxio Venue. Step 2: Select + purchase a movie. Step 3: Download the movie to your PC. Step 4: Insert blank Qflix™ DVD into your Qflix™ drive. Step 5: Burn the movie to DVD.
Q: Where can I get Qflix™ media?
A: Included with your Plextor drive are 2 blank Qflix™ media. Afterwords, please visit http://www.Qflix.com/enu/getqflixnow.aspx for more information.
Q: How long does it take to download a movie and burn it to a Qflix™ DVD at home?
A: With a standard PC and a broadband internet connection, you can expect the download and burning process to take around 1 1/2 to 2 hours for a 90 minute movie.
Q: Will Qflix™ DVDs play back in all DVD and Blu-Ray disc players?
A: Qflix™ DVDs are proven to play in over 99% of DVD and Blu-ray Disc players worldwide.
Q: Can I burn Qflix™ movies to any kind of DVD media?
A: No. You need a Qflix™ enabled Plextor DVD burner and Qflix™ DVD media. Here's where you can get it
http://www.qflix.com/enu/getQflixnow.aspx
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Q: How can I tell that the blank DVDs / media that I buy in the
store will be compatible with my Qflix™ burner?
A: Qflix™ media is labeled as "Qflix™ DVD" or "Qflix™ Recordable
DVD". Look for the text "Qflix™" and the Qflix™ Logo.
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Appendix A: Specifications for the
PX-Q840U and PX-806SA Drives
Disc type for read/write application
Applicable Formats
CD-DA, CD-TEXT, CD ROM Mode-1, CD-ROM/XA Mode-2 Form-1 and Form-2, CD-I Ready, Video-CD, Photo-CD, Enhance CD, CD extra, UDF (fixed/variable Packet mode), DVD-ROM, DVD-Video, DVD-Audio, DVD-R/DVD-R9 single/multi border(s), DVD+R/DVD+R9 single/multi session(s) DVD-RW DVD+RW DVD-RAM Applicable Media Type
CD-ROM, CD-R and CD-RW DVD-ROM (4.7G) DVD-ROM dual layer (PTP/OTP) (8.54G) DVD-R (3.9G, 4.7G for General and Authoring ), DVD-R DL DVD-RW, DVD+RW (4.7G), DVD+R, DVD+R DL DVD-RAM(4.7G) Disc Diameter
12cm and 8cm Capacity
2,048 bytes/block (Mode-1 and Mode-2 Form-1), 2,336 bytes/block (Mode-2) 2,328 bytes/block (Mode-2 Form-2) 2,048 bytes/sector (DVD-ROM,DVD-R/RW, DVD+R/RW), DVD-RAM
Operation environment for “write/rewrite” application
Host Machine
IBM compatible PC ( Pentium 166 MHz or above) OS
XP / Vista system Hard disk
Empty Storage Capacity: 100 MB or more Average access time: 20 ms or less Disc Diameter (Capacity)
8cm and 12cm
Recommended Media
CD-R: CMC, Daxon, Gigastorage, Infodisc, Leaddata, Maxell, MBI, MCC, NanYa, Postech,
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Princo, Prodisc, Ritek, SAST,SONY, TDK, TY, Ricoh,SAST,SONY Low Speed CD-RW: CMC, Daxon, Gigastorage, Infodisc, MCC, Prodisc, Ricoh, Ritek, Lead Data, Princo High Speed CD-RW: CMC, Daxon, Gigastorage, Infodisc, MCC, NANYA, Prodisc, Ricoh, Ritek, Lead Data, Princo, Ultra Speed CD-RW: CMC, INFODISC, Mitsubishi, Ritek Ultra plus Speed CD-RW: Mitsubishi
DVD+R 20X : TY DVD+R 16X : SONY, MCC, CMC, Ritek, Maxell, TY, TDK, Ricoh, Prodisc, OPTODISC, PHILIPS, MBI, DAXON DVD+RW 4X: MCC, SONY, RICOH, PHILIPS, INFODISC, PRODISC, RITEK, MBI DVD+RW 8X: MKM, PHILIPS, Ricoh, Ritek, SONY . DVD+R9 2.4X : MKM, Ritek, Ricoh, CMC, PHILIPS, PRODISC DVD+R9 8X : MKM, Ritek, Ricoh, CMC, MBI, FUJI FILM
DVD-R 20X : TY DVD-R 16X: SONY, MCC, CMC, TY, Ritek, Prodisc, MBI, OPTODISC, TDK, Maxell, MBI, NANYA, FUJI FILM, DAXON MUST, FTI, MJC, DDT DVD-RW4X: JVC, TDK, RITEK, CMC, Prodisc DVD-RW 6X: MKM , JVC, TDK, CMC, Ritek DVD-R9 4X : MKM, CMC, Ritek DVD-R9 8X : MKM, CMC, Ritek DVD-RAM 3X: Panasonic, Maxell, Ritek, DVD-RAM 5X: Panasonic, Maxell, Ritek, DVD-RAM 12X: Maxell
Mechanism
Item
Specification Pick-up
NA: CD: 0.53 DVD: 0.64 Focusing: CD: Astigmatic Detection Method
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DVD: Differential Astigmatic Detection and Astigmatic Detection Method Tracking: CD: DPP DVD: DPD DVDR/RW/RAM: DPP Wave length: CD: 784 nm (typical) DVD: 658 nm (typical) Output power: Read CD: 1.2mW @ objective lens DVD: 1.6mW @ objective lens Write CD: 110mW @ objective lens DVD: 100mW @ objective lens Traverse mechanism
Stepping motor driven Spindle motor
DC brushless motor Loading mechanism
Motor driven tray open/close without caddy system
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PX-Q840U/ PX-806SA Installation and Users Manual 43
Supported Write/ Read speed
Media type for write
Write speed
selected
Disc spin method
for write
8x / 16x
CLV 24x
20x ~ 24x PCAV 32x
20x ~ 32x PCAV 40x
20x ~ 40x PCAV
CD-R
48x
20x ~ 48x1 CAV Low speed CD-RW
4x
CLV High speed CD-RW
10x
CLV Ultra speed CD-RW
16x
CLV 24x
16x-24x Zone-CLV2 16x
CLV
Ultra speed CD-RW plus
24x / 32x
16x-24x-32x Zone CLV3 4x / 6x
CLV 8x / 12x
PCAV
DVD+R
16x /18x/ 20x
CAV
2.4x / 4x
CLV
DVD+R9 6x / 8x
Zone CLV
2.4x / 4x / 6x
CLV
DVD+RW 8x
Zone CLV 4x / 6x
CLV
DVD-R 8x / 12x
PCAV 16x / 18x/ 20x
CAV 2x / 4x
CLV
DVD-R9 6x / 8x
Zone CLV 2x / 4x
CLV
DVD-RW 6x
Zone CLV 2x/ 3x / 5x / 6x
CLV
DVD-RAM 8x / 12x
PCAV
1
For CD-R CAV 48X-writing starts from 68 min 00 sec 00 block
2
For Ultra speed CD-RW Zone-CLV 24X-writing starts from 10 min 00 sec 00 block
3
For Ultra speed plus CD-RW Z-CLV writing , 24X-writing is starting from 14 min 00 sec 00 block
32X-writing is starting from 48 min 00 sec 00 block
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Read (or data extraction for copy)
CLV
CAV
CD-ROM / Finalized CD-R Data /CD-DAE /Video CD
Finalized CD-RW
Unfinalized CD-R/RW
DVD-ROM (single layer)
DVD-ROM (dual layer)
DVD+R
DVD-R
DVD+RW
DVD-RW
DVD+R9
DVD-R9
DVD-RAM
4x / 8x
4x / 8x
8x
N.A
N.A
2.4x / 4x
2x / 4x
2.4x / 4x
2x / 4x
2.4x / 4x
2x / 4x
2x / 3x / 5x / 6x CLV
4x~10x / 6.5x~16x / 10x~24x / 13x~32x / 16x~40x / 20x~48x
4x~10x / 6.5x~16x / 10x~24x / 13x~32x / 16x~40x N.A.
1.6x~4x / 2.4x~6x / 3.2x~8x /
4.8x~12x / 6.4x~16x
1.6x~4x / 2.4x~6x / 3.2x~8x /
4.8x~12x
2.4x~6x / 3.2x~8x / 4.8x~12x / 6.4x~16x
2.4x~6x / 3.2x~8x / 4.8x~12x / 6.4x~16x
2.4x~6x / 3.2x~8x / 4.8x~12x
2.4x~6x / 3.2x~8x / 4.8x~12x
2.4x~6x / 3.2x~8x / 4.8x~12x
2.4x~6x / 3.2x~8x / 4.8x~12x
8x / 12x PCAV
Play
CLV
CAV
Video CD CD-DA DVD single/ dual layer DVD+R/RW, DVD-R/RW DVD-RAM
4x 4x N.A
2.4x / 4x 2x / 4x 2x / 3x
4x~10x 4x~10x / 6.5x~16x 2x~4x / 2.5x~6x
2.5x~6x
2.5x~6x 5x PCAV
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PX-Q840U/ PX-806SA Installation and Users Manual 45
Supported Write Method
Following write methods are supported by this drive
For CD-R/RW disc
Disc At Once (DAO)
Session At Once (SAO)
Track At Once (TAO)
Variable Packet Write
Fixed Packet Write
For DVD+R / DVD+R9
Incremental
For DVD+RW
Random Access Write.
For DVD-R
Disc-At-Once (un-interrupted)
Incremental
For DVD-RW
Sequential recording : Disc-At-Once (un-interrupted) and Incremental.
Restricted overwrite
For DVD-R9
Disc-At-Once (un-interrupted)
Incremental
Layer Jump recording
For DVD-RAM
Random Access Write.
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Performance
Item
Min
Typical
Max
Data Buffer (MB)
2 Burst Data Transfer Rate (MB/s)
150 Spin Speed (rpm) CD-ROM read DVD-ROM read
8200 7200 Sustained Data Transfer Rate (KB/s) CD-ROM outside4 CD-ROM inside5 DVD-ROM outside6 DVD-ROM inside7 DVD-RAM Disc inside (KB/s) DVD-RAM Disc outside (KB/s)
7150 2950 21350 8100 7550 15600
Access Time (ms) CD 1/3 Stroke8 Full Stroke9 Random Access10 DVD 1/3 Stroke11 Full Stroke12 Random Access13
110 160 100 110 170 100
140 230 140 160 250 160 Start Up Time14 (s) CD-ROM DVD
18.0
18.0 Stop Time15 (s)
4
Test disc: ABEX TCDR-704 @73 min 00 sec 00 block
5
Test disc: ABEX TCDR-704 @00 min 02 sec 00 block
6
Test disc: ABEX TDR-820B @ 0X22F000
7
Test disc: ABEX TDR-820B @ 0X00
8
It is computed by averaging 100 or more measures of the access time from 24 min 00 sec 00 block to 48
min 00 sec 00 block, including latency and error correction time. Test Disc: A-BEX TCDR-704
9
It is computed by averaging 100 or more measures of the access time from 0 min 02 sec 00 block to 73 min
00 sec 00 block, including latency and error correction time. Test Disc: A-BEX TCDR-704
10
It is computed by averaging 100 or more measures of random access time from 0 min 02 sec 00 block to
73 min 00 sec 00 blk, including latency and error correction time. Test Disc: A-BEX TCDR-704
11
It is computed by averaging 100 or more measures of the access time from 0XBA550 to 0X174AA0,
including latency and error correction time. Test Disc: A-BEX TDR-820B
12
It is computed by averaging 100 or more measures of the access time from 0X00 to 0X22F000, including
latency and error correction time. Test Disc: A-BEX TDR-820B
13
It is computed by averaging 100 or more measures of random access time from 0X00 to 0X22F000,
including latency and error correction time. Test Disc: A-BEX TDR-820B
14
It includes tray in, spin up and read TOC Test Disc: A-BEX TCDR-704 CD / TDR-820B DVD
15
It includes spin down and tray eject
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PX-Q840U/ PX-806SA Installation and Users Manual 47
CD-ROM DVD
9.0
9.0
Error Rate
For CD-ROM
Mode-1 (ECC on) 10
-12
Block/Bit Mode-2 (ECC off) 10-9 Block/Bit For DVD-ROM 10
-15
Block/Bit
DVD-ROM Playability
Item
Min.
Scratch (mm)
2.0 Black Dot (mm)
0.8 Fingerprint (µm)
65 Eccentric (µm)
100 Vertical Deviation (mm)
0.8
Unbalance (g-mm)
3 (at Max. speed, w/o down speed) 10 (No read error)
Note: No read error in the above tests
CD-DA Playability
Item
Min.
Scratch (mm)
2.0 Interruption (mm)
0.8 Black Dot (mm)
0.8 Fingerprint (µm)
65 Eccentric (µm)
210 Vertical Deviation (mm)
0.8
Note: No track jumps in the above tests
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CD-ROM Playability
Item
Min. Scratch (mm)
1.4 Black Dot (mm)
0.8 Fingerprint (µm)
65 Eccentric (µm)
210 Vertical Deviation (mm)
0.8
Unbalance (g-mm)
3 (at Max. speed, w/o speed down) 10 (No read error))
Environmental Conditions
Temperature (Non-Condensation) Operating 5oC to 35oC Non-Operating -40oC to 65oC
Humidity (Non-Condensation) Operating 15% to 80% RH Non-Operating 15% to 95% RH
Shock (11ms half-sine, 6 sec between shocks, 5 times per orientation) Operating: 8 G (Data, No damage, No read error) 3 G (Audio, No track jump) 3 G (CD Write, No write/rewrite error) 2 G (DVD Write, No write/rewrite error)
Shock, one shock each direction. Non-Operating (half-Sine 2ms) 140G (Square Wave 180 in/sec velocity change) 50G
Random Vibration from 10 to 500 Hz. Operating 0.5g RMS (Audio, No track jump)
0.5g RMS (Data, No damage, No read error)
0.3g RMS (Write, No write/rewrite error)
Random Vibration from 10 to 500 Hz, 30min/axis. Non-Operating 2.0g RMS
Altitude Operating 0 ~ 3,500 m
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Appendix A: PX-Q840U and PX-806SA Specifications
PX-Q840U/ PX-806SA Installation and Users Manual 49
Non-Operating 0 ~ 12,500 m
Reliability
MTBF 70,000 POH at 25% duty cycle in room temp. MTTR 30 minutes Loading Operation 30,000 cycles Actuator Mechanism 1,000,000 full stroke seeks
ElectroStatic Discharge Susceptibility(330Ω, 150pF) 6 KV (Contact Discharge) No read/write/rewrite error
8 KV (Air Discharge) No read/write/rewrite error 8 KV (Contact Discharge) No damage 15 KV (Air Discharge) No damage
Acoustic Noise
Sound pressure (sequential read) 52.5 dB (follow ISO-7779) (random read) 52.5 dB (follow ISO-7779) Playing A-BEX SCD-3228 2.5g-mm unbalance
Regulations and Standards
Safety cUL UL60950 GOST IEC60950, CB IEC60950, IEC60825-1
EMC FCC(USA) FCC CFR 47 Part 15 Class B, CISPR22, ANSI C63.4 CE ( European Countries ) EN55022, EN50024, EN61000,IEC61000 C-TICK ( Australia ) AS/NZS CISPR22 BSMI ( Taiwan ) CNS13438(C6537) MIC(Optional) KN61000
Laser Safety DHHS (USA) 21CFR Subchapter J
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Host Operating System Compatibility
Windows XP /Vista
Physical Dimensions
Height 57.5 ± 0.5 mm Width 168 ± 0.5 mm Depth 197.7 ± 0.5 mm Weight < 1.1 Kg
Drive mounting spec
Mount the drive horizontally within ±10o tilt.
USB 2.0 Interface Connector
USB B type jack (Compatible with above USB1.X)
Disc Eject Mechanism
The drive can eject the disc by any one of the following three methods.
Eject Button When the power is on, the user can push this key to eject the tray.
Software Eject The tray can be ejected by commands from the host computer.
Pin Hole Eject A pin hole eject mechanism is available on the front bezel to eject the disc in an emergency situation. To eject a disc manually, insert a steel rod with 1.2 mm in diameter into this emergency eject hole and push softly. The rod must be inserted into the drive at least 15mm from the surface of bezel.
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PX-Q840U/ PX-806SA Installation and Users Manual 51
USB Connector (USB 2.0 Interface Connector)
USB B Connecter Pin Assignment:
Connector Number (Normal A)
Signal Name
1
V Bus
2
DM
3
DP 4
GND
Shell
Shield
Minimum System Requirements—PX-806SA Internal SATA Drive
Computer
PC configuration (CPU, speed, RAM) dependent on installed recording applications
Hard Disk Size
1 GB of free space to write to a CD in image mode, or 10 GB of free space to create DVD images. (For more accurate guidelines, see the help files or documentation for the recording software you’re using.)
Interface
Serial ATA 1.0. Must support ATAPI command set.
Operating System
Windows XP, Windows Vista
Rear Panel, PX-806SA Internal SATA Drive
Power Supply*
DC +12V, ±10%
DC +5V, ±5% Typical standby current
20mA
400 mA Typical DVD read
current (DVD 12X)
1000 mA
1000 mA
Typical CD read current (CD 48X)
1000 mA
1000 mA
Typical DVD write current (DVD+R 12X)
1500 mA
1600 mA
Typical write current (CD-R 48X)
1000 mA
1400 mA
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Peak current
1800 mA
1650 mA
Power Consumption*
Peak 29.9W at 20X DVD
* NOTE: Specifications for electrical power and current have not yet been confirmed.
Dimensions and Weight, PX-806SA Internal SATA Drive
Dimensions (W/H/D) ( excluding front bezel)
5.75" x 1.62" x 6.50" 146 mm x 41.3 mm x 165.0 mm
Weight
< 1.52 lbs. (690 g)
Host Interface, PX-806SA Internal SATA Drive
Type
Serial ATA Generation 1
Data Connector
Serial ATA: Power, 15 pins; signal, 7 pins
Serial ATA Transfers
150MB/s
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PX-Q840U/ PX-806SA Installation and Users Manual 53
Appendix B: Technical Support
Store Plextor’s e-mail, web site, phone, and fax numbers in a convenient location. Keep your drive’s serial number and a copy of your sales receipt handy as well.
If you experience a problem while installing or operating your drive, please refer first to the relevant sections of this manual regarding setup and installation (Sections 1–3). If you do not uncover the solution there, please refer next to the maintenance and troubleshooting section that begins on page 32. You may also wish to refer to the Frequently Asked Questions (FAQ) section of our web site to assist you in troubleshooting the problem on your own.
NOTE: We encourage you to go the Plextor web site (www.plextor.com) before attempting to contact Technical Support. The answers to the most common questions callers ask can be found quickly in the support area. Select PlexHelper for online troubleshooting or FAQs for answers to common questions.
If you have not been successful in your quest, our Technical Support Department will help you solve problems that relate specifically to your Plextor drive. In many cases, a problem that appears to be caused by your Plextor drive actually originates in another part of your computer. In such instances, our technical support staff will try to help you identify the part at fault and will refer you to the manufacturer of that part for further assistance.
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How to Contact Plextor Technical Support
There are several ways for you to contact Plextor’s Technical Support Department:
Visit our web site (www.plextor.com) for answers to Frequently
Asked Questions.
Send us e-mail (techsupport-it@plextor.com). Include your
telephone number and the hours during which you can be reached. Be as detailed as possible in describing your problem. Please include system configuration, hardware and software, as well as versions of drivers used.
Call 1-800-204-0332 or 1-510-824-9693 and select the tech support
option.
Before You E-mail or Call for Support
Please gather as much of the following information as possible before contacting us.
The serial number of your Plextor drive. Your serial number appears
on the drive label.
The latest version of firmware you loaded onto the drive, if
applicable.
The version of the Windows operating system you are using.
The brand name and model number of your computer (e.g., Dell
466/NP, Hewlett-Packard Pavilion 752n, etc.).
The type of VGA, Super VGA, or other graphics board you use.
Brand name and model number of any other peripherals you have
installed or connected to your computer (e.g., CD-ROM, scanner, fax board, network board).
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PX-Q840U/ PX-806SA Installation and Users Manual 55
Returns
In the unlikely event that you need to return a drive to Plextor, you need an RMA (Returned Materials Authorization) number. You will need this number before any Plextor drive can be returned for replacement. Here’s how you get an RMA number and return your drive:
1. Contact Plextor Technical Support. You will receive assistance in
troubleshooting your system. If the drive is determined to be defective, you will receive an RMA number.
2. Plextor will e-mail you with the RMA number and shipping
information.
3. When you receive the RMA number, pack the Plextor drive securely
in a box, and include the RMA number with the drive.
4. Write the RMA number in large bold numbers on the outside of the
box, and ship it to Plextor.
Contacting Plextor’s RMA Department
You can contact our RMA Department and request an RMA number at:
techsupport-IT@plextor.com
Or by calling us at 1-800-204-0332 or 1-510-824-9693.
Packing Your Drive
Check the drive to make sure there is no disc inside, and if possible, pack your drive in the original box. Some of our customers have not held on to their boxes and have had to resort to less-than-secure methods to get drives back to us.
CAUTION: Never ship the drive with a CD or DVD disc inside it.
If you did not receive a box (for example, your drive came pre-installed in a computer), we recommend you pay a packaging store (such as The UPS Store) to ship your drive. If you don’t have a packaging store in your area, ask for packaging pointers when you contact us to get an RMA number before returning any drive.
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Shipping Your Drive to Plextor
Be sure to write the RMA number on the outside of the shipping box. Any drive sent to Plextor without an RMA number will not be accepted.
NOTE: The RMA number must be clearly visible on the outside of the shipping box.
Drives must be sent postage prepaid. We recommend that you insure your shipment, as Plextor cannot be held responsible for any damage that may occur during shipment.
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Appendix C: Warranty
PLEXTOR warrants your Plextor drive against any defect in material and workmanship, under normal use, for a period of one year following its date of purchase. In the event this product is found to be defective within the warranty period, PLEXTOR will replace the defective unit.
This warranty is void: a) if the unit is operated or stored under abnormal use and/or conditions; b) if the unit is repaired, modified or altered, unless such repair, modification or alteration is expressly authorized in writing by PLEXTOR; c) if the unit is subjected to abuse, neglect, lightning strike, electrical fault, improper packaging, or accident; d) if the unit is installed improperly; or e) if the serial number of the unit is defaced or missing.
PLEXTOR will not, under any circumstances, be liable for direct, special, or consequential damages such as, but not limited to, damage or loss of property or equipment, loss of profits or revenues, cost of replacement goods, or expense or inconvenience caused by service interruptions. Under no circumstances will any person be entitled to any sum greater than the purchase price paid for the unit.
To obtain warranty service, you must contact PLEXTOR’s Technical Support Department by e-mail (techsupport-it@plextor.com) or by calling 1-800-204-0332 or 510-824-9693. The Technical Support Department will attempt to diagnose and correct your problem. If the unit does not function properly, they will provide you with a Return Material Authorization (RMA) number. You may be asked to furnish proof of purchase to confirm that the unit is still under warranty.
All product returns must be authorized in advance by PLEXTOR. Authorization is confirmed by issuance of the RMA number, which must be written prominently on the outside of the box in which the defective unit is returned to PLEXTOR.
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Index
58 PX-Q840U/ PX-806SA Installation and Users Manual
All drives returned to PLEXTOR must be securely packaged and shipped postage prepaid.
The drive will be returned to the customer at Plextor’s expense when originating within the United States. For a drive originating outside of the United States, the customer is responsible for shipping costs in both directions.
NOTE: Warranty validity is limited to that applicable in the location where the drive was originally purchased.
If You’re Outside the U.S. or Canada
Note that the warranty and RMA policy only apply to the United States and Canada. If you are in South America, contact your dealer or reseller for all warranty and RMA claims.
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Page 66
Index
60 PX-Q840U/ PX-806SA Installation and Users Manual
Index
background format, DVD, 2 bay cover panel, 20 black tray, 3 box contents
PX-806SA, 18 box contents, PX-Q840U, 11 buffer, 5 Buffer Underrun Proof
Technology, 5 cable
power, 19
SATA, 19 cable connections
PX-806SA, 22 CD
recording modes, 5
write methods, 5 CD cleaning disc, don’t use, 9, 32 CD-DA reading speed, 2 CD-R
compatibility, 5
media, 25
writing, 29
writing speed, 2 CD-R/RW software, 6 CD-ROM, playing, 25 CD-RW
compatibility, 5
media, 25
reading speed, 2
writing, 29
writing speed, 2 CD-TEXT, 5 cleaning disc, 27 cleaning your drive, 32
precautions, 9, 32 closing tray, 27 compatibility
CD-R, 5
CD-RW, 5 DVD, 4 DVD+R, 37 DVD+RW, 37
computer, minimum
PX-806SA, 50
configuration
PX-806SA minimum, 50 PX-Q840U/ PX-806SA
minimum, 5
connector
IDE interface, 17 power, 11, 17 SATA interface, 22
connectors, PX-806SA rear-panel,
50
controls, front-panel
PX-806SA, 16
controls, front-panel, PX-Q840U,
10 cover panel, bay, 20 dimensions
PX-806SA, 51 disc
cleaning, 27
labels, 27 Disc Eject
Eject, 49
eject button, 49 disc/busy indicator, 10
color, 30 DMA support, 3 double layer
side 2, 24 drive, recognizing in Windows, 35 DVD
compatibility, 4
formats compared, 37
formats supported, 4
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Index
PX-Q840U/ PX-806SA Installation and Users Manual 61
media, 24 playing, 28 reading speed, 2 recording modes, 4 regional setting, 28
write methods, 4 DVD multi, 37 DVD+R
compatibility, 37
media, 24
software, 6
writing, 29
writing speed, 2 DVD+R DL
lossless linking, 4 DVD+RW
compatibility, 37
editing, 4
media, 24
software, 6
writing, 29 DVD±R DL media, 24 DVD-R, 37
drive capabilities, 24
writing speed, 2 DVD-R DL
zero link, 4 DVD-RAM
cartridge not accomodated, 37
media, 25
set-top box and, 6, 25
writing, 29
writing without special
software, 25
DVD-RW, 37
drive capabilities, 24
zero link, 4 DVD-Video
reading speed, 2 editing DVD+RW, 4 eject
emergency, 10, 34
emergency eject, 49 software eject, 49
eject button, 10
closing tray, 27 emergency eject hole, 10, 34 emergency eject tool, 10, 34 FAQs, 37 features, 3
CD-R, 5
DVD, 4 firmware
obtaining, 33
upgrading, 3, 33 flash memory, 3, 33 formats, 44
CD, 5
DVD, 4, 37 frequently asked questions, 37 front panel
controls, 10 front-panel controls
PX-806SA, 16 hard disk size, 5, 50 high speed CD-RW
media, 25, 26 host interface
PX-806SA, 51 IDE interface connector, 17 installation
PX-806SA, 15, 19
PX-Q840U, 10, 12 interface
PX-806SA, 50
USB, 5 label, disc, 27 lossless linking, 4 maintenance, 32 master
setting in BIOS, 35 media, 24
care and handling, 27
CD-R, 25
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Index
62 PX-Q840U/ PX-806SA Installation and Users Manual
CD-RW, 25 DVD, 24 DVD+R DL, 24 DVD+RW, 24 DVD-R DL, 24 DVD-RAM, 25 high speed CD-RW, 26 Qflix™, 2 Qflix™, 25 supported, 5, 42
ultra speed CD-RW, 25 memory, minimum, 5 minimum cable connections
PX-806SA, 19 minimum computer, 50 minimum configuration, 5 minimum RAM, 5 motherboard BIOS setup program,
35 mounting position, 19, 28 mounting PX-806SA, 19 mounting rails, 21 noise, 48 normal speed CD-RW
media, 25
write speed, 26 OPC. See optimum power control operating conditions
humidity, 47
operating temp, 47
shock, 47 operating system, 5, 49
PX-806SA, 50 optimum power control, 5 orange book, 5 packing for shipment, 54 PIO support, 3 playing DVD, 28 Plextor software disc, 11, 18 PlexUtilities, 7 plug and play, support for, 3 position, mounting, 19, 28
power
connecting cable, 23 connector, 17
PX-820SA, 50
connector, PX-Q840U, 11 precautions, 8 PX-806SA
cable connections, 22
connectors, rear-panel, 17
contents of box, 18
controls, front-panel, 16
dimensions, 51
host interface, 51
installation, 15, 19
interface, 3, 5, 50
minimum computer, 50
minimum configuration, 50
mounting, 19
operating system, 5, 50
rear-panel connectors, 17, 50
system requirements, 50
weight, 51 PX-806SA power requirements, 50 PX-Q840U
contents of box, 11
installation, 12
interface, 3, 5
rear-panel connectors, 11 PX-Q840U operating system, 5 Qflix™ Support, 3, 7 questions, frequently asked, 37 rails, 21 RAM, minimum, 5 reading speed
CD-RW, 2
DVD, 2
DVD-Video, 2 rear-panel connectors
PX-806SA, 17 recognizing the PX-Q840U or PX-
806SA drive in Windows, 35 recording modes
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Index
PX-Q840U/ PX-806SA Installation and Users Manual 63
CD, 5
DVD, 4 region code, 28 regional setting, 28 Regulations and Standards
Safety, 48 reliability, 48 returns, 12, 18, 54 RMA number, 12, 18, 54, 55 Roxio Creator, 29 running optimum power control, 5 SATA interface connector, 22 screws, mounting, 23 security sticker, 12, 18 serial number, recording, 19 shipping your drive, 12, 18, 54, 55 slave
setting in BIOS, 35 software, 6
CD-R/RW, 6
DVD+R, 6
DVD+RW, 6
Roxio Creator, 29
Sonic Solution, 6, 29 Sonic Solution, 6, 29 speed
reading CD-RW, 2
reading DVD, 2
reading DVD-Video, 2
writing CD-R, 2
writing DVD+R, 2
writing DVD+R DL, 2
writing DVD+RW, 2
writing DVD-R, 2
writing DVD-R DL, 2
writing DVD-RW, 2 support, 52 technical support, 52, 53 tray
closing, 27
front door, 10
loading and unloading, 26 troubleshooting, 35 ultra DMA
support, 3 ultra speed CD-RW
media, 25
write speed, 26 upgrading firmware, 3, 33 USB cable, 11 warranty, 56 web site, Plextor, 52 weight
PX-806SA, 51 write methods
CD, 5
DVD, 4 writing
DVD-RAM, 25 writing a CD
image, 5 writing a CD image, 50 writing speed
achieving, 25
CD-R, 2
CD-RW, 2
DVD+R, 2
DVD+R DL, 2
DVD-R, 2
DVD-R DL, 2
high speed CD-RW, 26
normal speed CD-RW, 26
ultra speed CD-RW, 26 writing to CD-R, 29 writing to CD-RW, 29 writing to DVD+R, 29 writing to DVD+RW, 29 writing to DVD-RAM, 29 zero link, 4
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PLEXTOR 42000 Christy Street Fremont, CA 94538
Phone: Fax: E-mail:
510-824-9693 408-404-0142
Info-it@plextor.com
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