Plextor reserves the right to make improvements in the products
described in this manual at any time without prior notice.
Plextor makes no representation or warranties with respect to the
contents hereof and specifically disclaims any implied warranties of
merchantability or fitness for any particular purpose. Further, Plextor
Corp. reserves the right to revise this manual and to make changes in
its content without obligation to notify any person or organization of
such revision or change.
This manual is copyrighted, all rights reserved. It may not be copied,
photocopied, translated, or reduced to any electronic medium or
machine-readable form without Plextor’s prior permission.
Plextor and the Plextor logo are registered trademarks of Plextor Corp. All other
licenses and trademarks are property of their respective owners.
Record Your Serial Number
For future reference, record the serial number and the TLA code (found
on your drive’s label) in the space provided below.
TLA/Firmware Revision Number
Page 3
FEDERAL COMMUNICATIONS COMMISSION STATEMENT
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may
cause undesired operation.
CAUTION: Any changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate the
equipment.
CANADIAN DEPARTMENT OF COMMUNICATIONS
STATEMENT
This digital apparatus does not exceed the Class B limits for radio noise emissions from
digital apparatus set out in the Radio Interference Regulations of the Canadian Department
of Communications.
This class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme a la norme NMB-003 du Canada.
LASER INFORMATION
These products have been designed and manufactured according to IEC 60825-1 on the
Safety of Laser products. This product comes under “Class 1 Laser Products.”
CAUTION: Use of controls or adjustments or performance of procedures other
than those specified herein may result in hazardous radiation exposure.
A Laser Caution Label is attached on the top of the internal drive model.
The laser beam emitted from the optical pickup is visible and invisible. Accordingly:
• Do not open the optical pickup housing.
• Obtain service only from Plextor-authorized personnel.
CAUTION: To disconnect the internal DVD/CD drive from an electrical current,
pull out the computer’s power plug.
PX-716AL Installation and Users Manual
iii
Page 4
Top View of Internal Drive, Showing Caution Label Location
Detail of PX-716AL Laser Caution Labels
iv PX-716AL Installation and Users Manual
Page 5
Table of Contents
1. Getting Started ..............................................................................1
About this Manual...........................................................................1
Meet Your PX-716AL.....................................................................2
What the PX-716AL Does ..........................................................2
Features of the PX-716AL...........................................................3
Minimum Configuration to Use the PX-716AL.......................... 6
What You Can Do with the PX-716AL.......................................6
About Software ...............................................................................7
Congratulations! Thank you for purchasing the Plextor® PX-716AL, a
reliable, high-performance recordable DVD and CD writer, rewriter, and
player. We appreciate the confidence you have shown in us. Our goal is
to put you—and keep you—on the leading edge of DVD and CD
technology.
About this Manual
Please read this manual carefully and keep it handy for easy reference.
Use the manual for installation, operation and troubleshooting. If your
drive needs service, see your dealer or call Plextor’s Technical Support
Department.
In this manual you should find all the information you need to
successfully install, operate and troubleshoot your drive. If you run into
a problem that doesn't seem to be covered, however, please contact us.
(See “Appendix B: Technical Support” for the different ways you can
reach us.) You will be connected to our friendly, helpful band of tech
support engineers. What might seem like an uncooperative drive to you
could very well be a 30-second fix to them. But we will never know
unless you contact us.
PX-716AL Installation and Users Manual
1
Page 8
Section 1. Getting Started
Meet Your PX-716AL
The PX-716AL is a DVD ReWritable/CD ReWritable drive that
provides professional quality DVD and CD performance for writing,
rewriting and reading.
What the PX-716AL Does
For DVDs, the PX-716AL:
• Writes DVD+R (recordable DVD, “plus” format) media at
up to 16X speed on recommended 16X or 8X media.
• Writes DVD+R DL (double layer) and DVD-R DL (dual layer)
media at up to 6X speed.
• Writes DVD-R (recordable DVD, “dash” format) media at
up to 16X speed on recommended 16X or 8X media.
• Writes DVD+RW (rewritable DVD, “plus” format) media
at up to 8X speed. (Requires 8X media for 8X writing.)
• Writes DVD-RW (rewritable DVD, “dash” format) media
at up to 4X speed.
• Supports DVD+VR and DVD-VR format for read and write.
• Reads stamped DVD discs at up to 16X.
• Reads DVD-Video discs with CSS at up to 2X CLV.
• Supports DVD-RW DRT-DM (Distributed Real Time Defect
Management)
• Supports DVD+RW background format
For CDs, the PX-716AL:
• Writes to CD-R (recordable CD) media at up to 48X speed.
• Writes to CD-RW (rewritable CD) media at up to 24X speed.
• Reads all CD-ROM, CD-RW, and CD-R data media at a maximum
of 48X speed.
• Reads CD-DA (audio) and CD-R audio media at up to 40X speed.
• Reads CD-RW audio media at up to 32X speed.
2 PX-716AL Installation and Users Manual
Page 9
Section 1. Getting Started
Features of the PX-716AL
• ATAPI interface: The PX-716AL easily installs in virtually any PC
with an E-IDE ATAPI interface.
• Slot loading system: Provides fast, secure loading for DVD and CD
media.
• High speed transfers: The PX-716AL supports data transfers via
Ultra DMA66, DMA Mode 2, and PIO Mode 4.
• Intelligent recording: Achieves recording at high quality and
optimum speed using any media, thanks to unique Plextor
technology:
AUTOSTRATEGY®: Writing technology for unknown media.
When a writable or rewritable disc isn’t listed in the drive’s
internal media catalog, AUTOSTRATEGY automatically
• VariRec: Lets you change the write strategy to record at highest
• Silent Mode: Unique technology that sets the drive for super-silent
• MMC compliance: Supports the MMC-4 command set.
checks the disc and develops a write strategy for it.
Intelligent Tilt: Precise laser control and three-dimensional tilt
adjustment for uneven disc surfaces. Ensures optimal recording
and reading, especially with double layer media.
PoweRec for CD-R/RW, DVD+R/RW, DVD-R/RW, DVD+R DL,
and DVD-R DL media: Plextor Optimized Writing Error
Reduction Control (PoweRec) adjusts laser power and writing
speed so they’re at the optimum settings for that particular disc.
(For example, when you’re writing an 8X-rated DVD, PoweRec
checks to see if a higher speed is possible, and sets the optimum
write speed—up to a maximum of 16X.)
quality on different types of discs. Also provides user adjustment of
the recording power above or below a default level. This adjustment
lets you customize the optimum laser power to your own needs.
operation. By controlling disc loading speed and read/write speed,
you reduce drive noise to a whisper.
PX-716AL Installation and Users Manual 3
Page 10
Section 1. Getting Started
• Flash memory: Allows upgrading the PX-716AL to the latest
firmware revision (available from the Plextor web site) without
opening the computer or physically accessing the drive.
• Plug and Play: Supports Windows Plug and Play.
• CPRM support: The PX-716AL supports Content Protection for
Recordable Media, so you can play CPRM copy-controlled media.
• Self-test diagnostics: The PX-716AL has a self-test diagnostic
function for easy troubleshooting.
DVD Features
• Lossless linking for DVD+R/RW and DVD+R DL: Allows
DVD+RW discs to be edited and still play on DVD-ROM players.
• Zero Link for DVD-R/RW, DVD-R DL: Has 0 byte gap between
sessions so the discs are compatible with all players. This allows
DVD-RW discs to be edited and still play on DVD-ROM players.
• Double layer and dual layer DVD discs: Reads and writes DVD+R
DL (double layer) and DVD-R DL (dual layer) discs, so you can
burn up to 4 hours of high quality MPEG-2/DVD video on a single
8.5-gigabyte DVD disc.
• Wide DVD+R/RW and DVD-R/RW media compatibility: Compatible
with a wide range of DVD±R and DVD±RW media.
• Multiple DVD types: Supports DVD-ROM, DVD-Video, multi-
border, multi-session, DVD±VR, for read and write.
• Versatile recording modes for DVD+R/RW: Including disc-at-once
(DAO), multi-session, and incremental write for DVD+R DL
(double layer) discs; DAO, multi-session, and incremental write for
DVD+R; and random access write and sequential write for
DVD+RW.
4 PX-716AL Installation and Users Manual
Page 11
Section 1. Getting Started
• Recording versatility for DVD-R/RW, too: Including sequential write
for DVD-R DL (dual-layer); DAO, incremental recording, multiborder recording for DVD-R; and DAO, multi-border recording,
incremental recording, restricted overwriting, and DRT-DM for
DVD-RW.
• SpeedRead: For DVD-Video discs equipped with CSS copy
protection, you can enable fast playback (SpeedRead) or leave at the
factory default for quiet video playback.
CD-R and CD-RW Features
• Variety of recording modes: Supports track-at-once, disc-at-once,
session-at-once, multi-session, and variable and fixed packet writing.
errors, so you can safely use your computer for other tasks while
you’re writing to a CD-R or CD-RW disc.
• Wide compatibility: Wide CD-R and CD-RW media compatibility.
• Orange Book compatibility: Compatible with Orange Book, Parts II
and III.
• OPC and ROPC: Optimum Power Control and Running Optimum
Power Control, which adjust the laser power for the optimum write
strategy.
• CD-TEXT, CD+G: Supports CD-TEXT and CD+G writing.
• Overburn: Another way of burning more information onto a CD—
audio up to 99 minutes 59 seconds in length, or a data disc up to 875
megabytes in capacity.
PX-716AL Installation and Users Manual 5
Page 12
Section 1. Getting Started
Minimum Configuration to Use the PX-716AL
Here’s what you’ll need in order to install and use the PX-716AL drive.
• Computer: Pentium 4, 1.4-GHz or faster CPU.
• Minimum RAM: 256 MB.
• Interface: The Model PX-716AL requires an IDE ATAPI interface.
• Hard disk size: To write to a CD in image mode (that is, to write an
image of a CD to your hard disk), you need 1 GB of free space. For a
DVD, 10 GB of free space is recommended. (For more accurate
guidelines, see the help files or documentation for the recording
software you’re using.)
• Operating System: The Model PX-716AL requires Windows XP,
2000, Me, or 98SE.
NOTE: You cannot use the PX-716AL with early versions of Windows 98;
if you are using Windows 98, it must be Windows 98SE (Second Edition).
What You Can Do with the PX-716AL
Just look at some of the things you can do with your PX-716AL:
• Record slide shows or digital video onto DVD+R DL, DVD-R DL,
DVD+R, DVD-R, DVD+RW and DVD-RW discs.
• Play DVD-ROM, DVD+R DL, DVD-R DL, DVD+R, DVD+RW,
DVD-R, and DVD-RW discs.
• Record data or audio onto writable or rewritable CD media.
• Play music CDs.
• Save photos and other images on rewritable or writable CDs.
• Create a CD or DVD “sneakernet” to share information with
colleagues—just use software such as Roxio’s Drag-to-Disc to drag
and drop files onto DVD+R, DVD+RW, CD-R or CD-RW media,
then continue adding files and sharing the same disc.
• Archive images and video to DVD or CD.
• Master new software programs on DVD or CD.
6 PX-716AL Installation and Users Manual
Page 13
Section 1. Getting Started
About Software
In order to record on DVD±R DL, DVD±R/RW, and CD-R/RW discs
you will need to have mastering, packet writing, or duplication software
installed on your computer system. If you purchased a retail kit from
Plextor, you’ll get software packages that include such software.
You can use Roxio’s Easy Media Creator™ 7 to burn DVDs and CDs.
The software lets you burn and share anything on CD or DVD, including
music, photos, and videos; and you can easily back up your critical data
to a CD or DVD. One component of Easy Media Creator is Drag-toDisc, which makes the Plextor PX-716AL drive as easy to use as a hard
disk drive. (For more information about Easy Media Creator, install this
application and examine the help files.)
NOTE: Easy Media Creator 7 requires Microsoft Windows XP (service
pack 1 or later) or Microsoft Windows 2000 (service pack 4 or later). This
product will not work with Windows 95, Windows 98, Windows 98SE, or
Windows Me. (If you already have Easy CD & DVD Creator 6, these
should work with any operating system supported by the PX-716AL,
although they do not support DVD±R DL recording.) In addition, for realtime MPEG-2 capture and burning, Easy Media Creator 7 requires a 1.6GHz Pentium 4 or equivalent.
For more details about Easy Media Creator system requirements, see:
http://www.roxio.com/en/products/ecdc/system_requirements.jhtml
For details on other software that is available for writing to DVDs or
CDs, please visit the web sites of the companies whose software you are
interested in, refer to their user’s manuals, or look at the help option
within the software. A list of various software that you can use with
your Plextor drive can be found in the Support/Compatibility section of
www.plextor.com
.
PX-716AL Installation and Users Manual 7
Page 14
Section 1. Getting Started
Precautions
Like the rest of your computer system, your PX-716AL requires
reasonable care in its installation and use.
• Keep the area around your drive clean from dust, smoke, and other
contaminants.
• Do not allow moisture or liquids, including water or cleaning fluids,
to touch the drive. Thinner, benzene, or alcohol-based solvents can
mar your drive’s surface.
• Do not drop or jolt the drive.
• Do not move, carry or transport a disc in the drive because this can
cause damage.
• Do not attempt to open the drive and service it yourself. Removing
the cover may expose you to harmful electrical voltages or the laser
beam. For your safety, entrust service to experienced service
personnel only.
• Keep your DVDs and CDs free of dirt or other contaminants, by
storing them in jewel cases. Use only industry-standard discs. Do not
insert dirty, warped, poorly balanced, or cracked discs into the drive.
• Do not clean discs using a circular motion. Instead, using a soft, dry
cloth, wipe gently in a radial motion; start at the center of the disc
and proceed to the outer edge.
• Do not attempt to clean your drive using solvent-based cleaners or an
air compressor.
• Do not attempt to clean your drive using a CD cleaning disc. These
discs can damage your drive permanently.
Where to Go From Here
• See Section 2, beginning on page 9, to learn how to install your
drive.
8 PX-716AL Installation and Users Manual
Page 15
2. Installing the
PX-716AL Internal ATAPI Drive
This section explains how to physically install your PX-716AL internal
ATAPI drive in your computer.
PX-716AL Drive Features and Controls
Before proceeding, become familiar with the controls and features of
your Plextor drive. Match the parts of your drive to the illustrations
below.
Front Panel—PX-716AL Internal Drive
Figure 1: Front panel of the PX-716AL internal ATAPI drive
• Disc/busy indicator: Illuminated yellow for disc initializing,
reading, and ejecting. Illuminated amber for writing. (Blink rate
indicates writing speed.) Illuminated green during standby and when
Buffer Underrun Proof Technology is operational. Illuminated
yellow, green and amber when AUTOSTRATEGY is operational.
• Disc slot: Accepts CD or DVD disc.
PX-716AL Installation and Users Manual
9
Page 16
Section 2. Installing the PX-716AL Internal ATAPI Drive
• Emergency eject hole: If the automatic eject button does not work,
insert a #0 Phillips jeweler’s screwdriver and turn counter-clockwise
until the disc is ejected. Turn OFF power before using this feature.
• Eject button: Push once to eject the disc. Push again to insert the
disc back into the PX-716AL.
This button also enables SpeedRead for DVD-Video discs with CSS
protection. To enable SpeedRead, with the drive empty, press and
hold the eject button for 3 seconds, then insert a DVD-Video disc.
The disc is played back at an accelerated speed.
Rear Panel—PX-716AL Internal Drive
Also familiarize yourself with the drive’s rear panel.
Figure 2: Rear panel of the PX-716AL internal ATAPI drive
• Digital audio output connector: Outputs a digital stereo signal. Use
this to connect to a sound board that supports Sony/Philips Digital
Interface (SPDIF) or Digital-In.
10 PX-716AL Installation and Users Manual
Page 17
Section 2. Installing the PX-716AL Internal ATAPI Drive
• Analog audio output connector: Outputs an analog stereo signal.
Use this to connect to a sound board or audio amplifier. Use a
standard MPC-3 type, 4-pin connector.
• Mode jumper: Use the mode jumper to select operation as an IDE
master or slave, or for cable select. In general, leave this jumper at
its factory setting, which is master; and ensure that any other device
on the bus is jumpered as slave.
• DMA jumper: Use the DMA jumper to convert between Ultra
DMA Mode 0-4 (no jumper, default) and multiword DMA Mode 0-2
(with jumper installed). In general, leave this jumper at its factory
setting, which is Ultra DMA (that is, no jumper installed).
• IDE cable connector: Connects to your computer’s IDE (ATAPI)
interface using 80-conductor Ultra cable.
NOTE: Although the PX-716AL will operate with a 40-conductor IDE
cable, it may not be able to write DVDs at 16X unless an 80conductor IDE/ATA cable is used.
• Power connector: Connects to your computer’s power supply to
provide DC +5 volts and +12 volts to the PX-716AL.
What Else Is In the PX-716AL Box
What you find in your Plextor box depends on what the company that
sold you the box put in—or took out—while the Plextor drive was in
their possession. Plextor currently sells the PX-716AL drive in this
configuration:
• PX-716AL DVD±R DL, DVD±R/RW and CD-R/RW drive
• 80-conductor IDE/ATA cable
• 4 mounting screws
• Extra jumper
• Plextor software disc with bundled Roxio Easy Media Creator 7
Basic DVD Edition
• PX-716AL Installation and Users Manual
• Quick Installation Guide
PX-716AL Installation and Users Manual 11
Page 18
Section 2. Installing the PX-716AL Internal ATAPI Drive
Save Your Box!
Be sure to save the box after you have installed your drive. The box
and its packaging material were designed and drop tested to ensure
your drive can endure rough treatment and still arrive in working
order. If you have to ship your drive back to Plextor, you’ll want to
send it in the original box. (For more details about returning your
drive to Plextor, see page 71.)
If the security sticker on top of your box is cut, there may be a good
reason: for example, a dealer may have added other components or
software. Carefully check the contents to ensure nothing has been
removed. If something is missing, contact the party from whom you
purchased the box for an explanation.
NOTE: This applies to the Plextor retail kit in the brown box. Your drive
may have been shipped in a different box with other contents, depending
on whom you purchased the drive from and what they included inside the
box.
If your drive came pre-installed, some or all of the items above may
have been installed and may not be separately available. See the Plextor
web site for locations to purchase additional or replacement accessories.
Mount the PX-716AL Drive
Here’s an overview of what you’ll do to mount the drive:
1. Turn OFF your computer system.
2. Set the jumpers for your new PX-716AL drive, if necessary.
3. Mount the drive into an available drive bay inside the computer
system.
4. Make all necessary cabling connections: IDE cable, power cable, and
audio cable.
5. Turn your computer system ON.
The following pages give more details for this procedure.
12 PX-716AL Installation and Users Manual
Page 19
Section 2. Installing the PX-716AL Internal ATAPI Drive
PX-716AL QuickStart Installation
For Experienced PC Users Only
If you’ve installed computer peripherals before, use this QuickStart
installation to get up and running quickly.
IMPORTANT NOTE: To ensure maximum writing speed, you must
connect the PX-716AL to an 80-conductor IDE/ATA flat ribbon cable.
(This newer 80-conductor ribbon cable is physically interchangeable
with the 40-conductor cable found in older computers.)
Typical Scenario 1: You have a PC with an IDE interface installed,
you have Windows 98SE, Me, 2000, or XP, and you have nothing
installed on the secondary IDE port. What to do: Leave the PX716AL’s jumper set to Master, attach it to the secondary IDE port,
and go. Windows will recognize the drive automatically.
Typical Scenario 2: You have a PC with an IDE interface installed,
you have Windows 98SE, Me, 2000, or XP, the primary IDE port
already has two devices connected and you have a CD-ROM
installed on the secondary IDE port. What to do: Change the CDROM to Slave, leave the PX-716AL’s jumper set to Master and
attach the PX-716AL to the secondary IDE port. Windows
recognizes the new drive automatically.
If neither of these situations applies to you, or you’re not comfortable
with IDE installation, read the rest of this section for more detailed
installation instructions.
PX-716AL Installation and Users Manual 13
Page 20
Section 2. Installing the PX-716AL Internal ATAPI Drive
Open the Computer and Prepare for
Installation
To determine whether your PX-716AL will be a Master or a Slave, open
your computer and examine the IDE connections to the motherboard.
To open the computer:
1. Before proceeding, make sure the power to your computer and any
external peripherals is OFF and your computer is UNPLUGGED
from its power source.
2. Remove your computer’s cover, following the directions provided by
your computer’s manufacturer. Typically, this involves loosening or
removing several screws on the back panel of your computer and
sliding off the cover. See Figure 3 for an example.
Figure 3: Removing a typical computer's cover
14 PX-716AL Installation and Users Manual
Page 21
Section 2. Installing the PX-716AL Internal ATAPI Drive
Determine Your Existing IDE Configuration
With your computer open, determine the existing IDE configuration.
You can do this by looking at the IDE ribbon cable (or cables—there
may be two) and seeing what is connected to them.
One end of the IDE cable connects to the IDE port on your computer’s
motherboard; and there are usually two other connectors for attaching
peripheral devices such as a hard disk, DVD or CD-ROM drive, or your
PX-716AL drive. If there are two devices, one is configured as Master
and the other the Slave, as indicated by the position of jumpers on the
back of the drive.
If your computer is set up for Cable Select, or CSEL, both devices will
be jumpered as Cable Select. In older computer, this configuration
required a special Cable Select cable.
If there are two IDE cables, one is for the primary IDE bus and the other
is for the secondary bus.
Before you install your PX-716AL, your computer’s IDE configuration
is usually one of the following:
• Configuration A: Hard disks connected as Master and Slave devices
on primary IDE port; DVD or CD-ROM drive connected as the
Master device on secondary IDE port.
• Configuration B: Hard disk connected as Master device and DVD
or CD-ROM drive connected as Slave on the primary IDE port;
nothing connected to secondary IDE port.
• Configuration C: Hard disk connected as Master device on primary
IDE port; nothing connected to secondary IDE port.
• Configuration D: System uses special “Cable Select” cables; all
devices are jumpered for Cable Select.
PX-716AL Installation and Users Manual 15
Page 22
Section 2. Installing the PX-716AL Internal ATAPI Drive
Inspect Your Computer’s Cables
To ensure that it can write at maximum rated speed (16X), you should
make sure the PX-716AL is connected to an 80-conductor IDE/ATA flat
ribbon cable. If you have an older computer, it may still be equipped
with a 40-conductor cable.
NOTE: Although the newer IDE/ATA cable has 80 conductors (wires), its
connectors have only 40 pins, so it’s physically interchangeable with the
older cable. And in fact, your PX-716AL drive may work fine with a 40conductor cable. But to ensure writing at maximum speed, it’s best to use
the newer 80-conductor cable. The 80-conductor cable cancels
interference much better than the older model, allowing faster data
transfers.
CAUTION: The length of any IDE cable cannot exceed 18 inches.
Confirm That You Have an 80-Conductor IDE Cable
How can you tell? The 80-conductor cable is slightly wider than the
older 40-conductor version. The wires in the 80-conductor version are
narrower, too.
Figure 4: Comparing the older 40-conductor cable (top) to the new 80-
conductor type (bottom). Be sure to use the 80-conductor cable.
16 PX-716AL Installation and Users Manual
Page 23
Section 2. Installing the PX-716AL Internal ATAPI Drive
If you have an older 40-conductor cable, replace it with the 80conductor cable. You can find 80-conductor IDE/ATA cables at
electronics supply stores and on-line sites.
Do You Have Cable Select?
Many computers from major manufacturers use special Cable Select
cables. The Cable Select cable typically has markings that identify the
connectors for Master, Slave, and Motherboard.
Figure 5: If you have an older 40-conductor Cable Select cable (top),
replace it with the new 80-conductor cable (bottom).
If you have one of these older Cable Select cables, replace it with the
80-conductor IDE/ATA cable from Plextor. (All 80-conductor cables
that meet the ATA specifications also support Cable Select.) The
connector color identifies master and slave.
With the 80-conductor cable:
• The blue connector attaches to the computer motherboard or
controller.
• The gray connector is in the middle of the cable, and goes to any
slave (device 1) drive, if present.
PX-716AL Installation and Users Manual 17
Page 24
Section 2. Installing the PX-716AL Internal ATAPI Drive
• The black connector is at the opposite end from the host connector
and goes to the master drive (device 0), or to a single drive if only
one is used.
If you are unsure whether or not your system has a Cable Select cable
installed, either look at the cable or look at the jumpers on the existing
DVD-ROM or CD-ROM drive. If any device is jumpered as Cable
Select, then both devices on that cable must be jumpered that way.
Do You Need a Power Cable?
In most computers, you will find extra power connectors in the
computer ready for your use. When you open the computer, check the
cable running from your power supply to your hard disk drive and see if
it has extra connectors on it. If so, you can plug one of these into the
power connector found on the rear panel of the PX-716AL.
If you do not find any additional connectors (either because they were
not supplied or they are all in use), you will have to buy a “splitter” or a
“Y-connector.” These can also be found at most retail and mail-order
computer stores.
Set the Drive’s Mode Jumper
You specify your drive's Master, Slave, or Cable Select setting before
installing it. You do this by changing the position of a jumper on the
mode jumper block at the rear of the drive.
Your drive ships from our factory with its mode jumper set to operate
the PX-716AL as a Master. This will work in most custom system
configurations. If your computer is from a large OEM system
manufacturer such as IBM, Hewlett Packard/Compaq, Dell, or Gateway,
you will need to pay particular attention to whether the computer uses
the Cable Select scheme.
NOTE: The jumper configuration on the drive has priority over Cable
Select. So if the jumper of one device on a cable is set to Master, the
jumper of the other device must be set for Slave. In this case, location of
the devices on the cable is not important.
If you have only one device, it must be set to Master or Cable Select, and
it must be at the end of the cable.
18 PX-716AL Installation and Users Manual
Page 25
Section 2. Installing the PX-716AL Internal ATAPI Drive
Changing the Mode Jumper on Your PX-716AL
Drive
The drive arrives from the factory with its mode jumper set to Master.
(A function is ON if the jumper is installed and OFF if the jumper is
removed.)
Figure 6: Factory settings for mode jumper at the rear
of the internal drive
PX-716AL Installation and Users Manual 19
Page 26
Section 2. Installing the PX-716AL Internal ATAPI Drive
Changing to a Master, Slave, or Cable Select
The Master/Slave/Cable Select setting for the drive is determined by the
mode jumper. The jumper is placed over one of the sets of mode pins.
To change the drive from Master to Slave or to Cable Select, you must
move the jumper.
For example, to change the drive to be a Slave, move the jumper to the
middle set of mode pins, leaving the other pins uncovered. To change
the drive for Cable Select, move the jumper to the left set of mode pins.
Note that if any device is jumpered as Cable Select, then both devices
connected to that cable must be jumpered as Cable Select. (And if
you’re not using the newer 80-conductor IDE/ATA cable, the cable you
use must be a special Cable Select cable.)
Changing Jumper Settings
• To remove a jumper, pull it off with your fingers or a pair of needlenose pliers.
• To install a jumper, push it onto the jumper pins.
CAUTION: Ensure power to the drive is OFF before installing or
removing a jumper.
Figure 7: Install the mode jumper across vertical pairs of pins
CAUTION: Install the mode jumper across the pins as shown (vertically).
Do not connect one pin switch to another by installing the jumper
lengthwise (horizontally). Doing so could result in damage to the drive.
20 PX-716AL Installation and Users Manual
Page 27
Section 2. Installing the PX-716AL Internal ATAPI Drive
Select an IDE Configuration
Set the PX-716AL’s jumper and cable it according to the desired
configuration. Keep these rules in mind:
• For best DVD±RW and CD-RW performance, try to connect the
PX-716AL to the IDE port that is not connected to the hard disk
drive or to a DVD or CD-ROM drive. In most cases, this will be the
secondary IDE port.
• For best results, set the PX-716AL to be the Master, if possible.
• If you have only one device on a cable, always set its jumper as the
Master, never as the Slave.
A
Before PX-716AL
Installation
Hard disks connected as
Master and Slave devices on
primary IDE port; DVD-ROM or
CD-ROM drive connected as
Master device on secondary
IDE port.
How to Install the
PX-716AL
Remove the DVD-ROM or
CD-ROM drive, change it to
Slave, and re-connect it to the
secondary IDE port.
Set the mode jumper to Master,
and connect the PX-716AL as
Master device to the secondary
IDE port.
Figure 8. How to install the PX-716AL if your computer is originally
set up in configuration A
PX-716AL Installation and Users Manual 21
Page 28
Section 2. Installing the PX-716AL Internal ATAPI Drive
NOTE: The configuration shown in Figure 8 can make it very difficult to
write from the DVD or CD drive to the PX-716AL at maximum rated
speed using “on-the-fly” copying.
System configuration and performance will make a big difference.
Depending on how fast the DVD or CD-ROM drive can stream data to
the PX-716AL, it may not be fast enough to keep the buffer full. In this
case, the buffer may become empty and a buffer underrun error may
occur. However, because it is equipped with Buffer Underrun Proof
Technology, your PX-716AL can still make successful copies if you use
software that supports this feature. (All software shipped with PX-716AL
drive retail kits supports Buffer Underrun Proof Technology.)
If you still have problems writing with this configuration, use the image
writing method (that is, write an image to your hard drive, then write that
image onto the DVD±R/RW or CD-R/RW media), or record at a lower
speed. We also recommend that DMA be enabled on your computer, if
your system supports it.
22 PX-716AL Installation and Users Manual
Page 29
Section 2. Installing the PX-716AL Internal ATAPI Drive
B
Before PX-716AL
Installation
Hard disk connected as Master
device, and CD-ROM or DVDROM drive connected as Slave
on the primary IDE port;
nothing connected to
secondary IDE port.
How to Install the
PX-716AL
Set the mode jumper to Master,
and connect the PX-716AL as
Master to secondary IDE port.
Figure 9. How to install the PX-716AL if your computer is originally
set up in configuration B
PX-716AL Installation and Users Manual 23
Page 30
Section 2. Installing the PX-716AL Internal ATAPI Drive
C
Before PX-716AL
Installation
Hard disk connected as Master
device on primary IDE port;
nothing connected to
secondary IDE port.
How to Install the
Set the mode jumper to Master,
and connect the
PX-716AL as Master to
secondary IDE port.
PX-716AL
Figure 10. How to install the PX-716AL if your computer is originally
set up in configuration C
24 PX-716AL Installation and Users Manual
Page 31
D
Before PX-716AL
Installation
System uses special Cable
Select cables; all devices are
jumpered for Cable Select.
Section 2. Installing the PX-716AL Internal ATAPI Drive
How to Install the
PX-716AL
Set the PX-716AL’s mode
jumper to CSEL, and connect
the drive to the end of the cable
from the computer’s IDE
interface connector.
Figure 11: How to install the PX-716AL if your computer is originally
set up in configuration D
PX-716AL Installation and Users Manual 25
Page 32
Section 2. Installing the PX-716AL Internal ATAPI Drive
About Cable Select
The Cable Select jumper position sets the PX-716AL drive to use the
CSEL signal from the IDE interface for configuration purposes. This
signal automatically selects the correct Master/Slave setting for the
drive.
Figure 12: Configuring the PX-716AL drive for Cable Select
To use CSEL, you must have:
• A computer that supports CSEL.
• An IDE cable that supports CSEL (Cable Select). The 80-conductor
IDE/ATA cable from Plextor supports CSEL.
26 PX-716AL Installation and Users Manual
Page 33
Section 2. Installing the PX-716AL Internal ATAPI Drive
Set the PX-716AL DMA Jumper
Your PX-716AL ships from the factory with no DMA jumper installed.
(The pins are empty.) The empty pins mean the drive is set to Ultra
DMA. This setting should work in most cases, so you don’t have to do
anything more.
With some personal computers (usually older ones) that do not have an
Ultra DMA IDE chipset, the computer may “hang” or crash with the
PX-716AL set to the default Ultra DMA setting. If this happens, change
the PX-716AL to multiword DMA mode by installing the spare jumper
across the two DMA jumper pins just to the left of the mode jumper
pins.
Figure 13: Add the DMA jumper if you need to change
to multiword DMA
PX-716AL Installation and Users Manual 27
Page 34
Section 2. Installing the PX-716AL Internal ATAPI Drive
Mount the PX-716AL Drive
Before proceeding to install the PX-716AL drive in your personal
computer, double-check your jumper setting.
Record the Serial Number
Record the serial number and TLA number of your drive on the inside
front cover of this manual.
Mount the Drive in the Computer
You can mount your internal drive in any available bay. You must
remove the small panel that covers the bay that you want to use.
NOTE: The drive can be mounted horizontally or vertically
If you don’t have an empty bay, remove the existing IDE DVD-ROM or
CD-ROM drive and install the PX-716AL.
You must make a minimum of two cable connections to your PX716AL. The two cable connections that you must make are:
• IDE cable
• Power cable
There are also two optional cable connections:
• An analog audio cable connection if you are using a sound board in
your computer and plan to connect the PX-716AL’s audio output to
the audio connector on the sound board.
• A digital audio cable connection if the sound board is equipped with
SPDIF or Digital-In and you wish to use the digital audio output
from your PX-716AL.
28 PX-716AL Installation and Users Manual
Page 35
Section 2. Installing the PX-716AL Internal ATAPI Drive
To mount the PX-716AL drive:
1. Make sure the power to your computer and any external peripherals
is turned OFF and your computer is UNPLUGGED from its power
source.
2. If you haven't already removed the cover from your computer,
remove it now, following the directions provided by your computer’s
manufacturer. Typically, this involves loosening or removing several
screws on the back panel of your computer and sliding off the cover.
See Figure 3 for details.
3. Remove the cover panel from the bay that will hold the drive. To
remove the cover panel, pop it out by pressing outward lightly. (In
some older computers, you may have to remove screws that hold the
panel in place.)
Figure 14: Removing the cover panel from a bay
4. Determine if you must install mounting rails on the sides of your
drive. To do so, insert the drive into the open bay. If the drive fits
tightly with little or no clearance on either side of the drive, you will
not have to use mounting rails. The drive can be mounted directly
into your computer. Go to step 6.
PX-716AL Installation and Users Manual 29
Page 36
Section 2. Installing the PX-716AL Internal ATAPI Drive
NOTE: Plextor does not provide rails. If you need rails, you can
obtain them from the computer manufacturer or from a computer
supply retail or mail-order store.
5. If you must use mounting rails, fasten the rails to the lower pair of
holes as shown in Figure 15. (In some instances, you may need to
fasten the rails to the upper set of holes.) After fastening the rails,
check their positioning by sliding the drive into the bay before you
mount the drive or connect any cables.
CAUTION: Be sure not to mistake the inner and outer face of the rail
when attaching. Typically, the smooth side of the rail faces away from
the drive’s chassis.
Figure 15: Installing mounting rails (if needed)
6. Plug one connector of the 80-conductor IDE/ATA cable into the IDE
connector on the rear panel of the drive before you insert the drive
into your computer. Then thread the cable through the front of the
open bay and back toward the motherboard. The drive should slide
smoothly into the bay. If it does not, check for obstructions in the
bay and ensure the side rails are attached properly.
30 PX-716AL Installation and Users Manual
Page 37
Section 2. Installing the PX-716AL Internal ATAPI Drive
7. If not already connected, attach the other end of the IDE ribbon cable
to the connector on the motherboard.
Figure 16: Connect one end of the IDE cable to the motherboard and
the other end to the drive. If your Plextor drive is the only device on
the cable, attach it at the end of the cable, leaving the
CAUTION: With some IDE ribbon cables, it is easy to accidentally
plug your IDE cable upside down into both your drive and the
motherboard. Be sure you match the red stripe along one side of the
IDE cable to Pin 1 on the motherboard and Pin 1 on the drive. (Pin 1
on the drive is closest to the power connector.) Note that each
connector on most ribbon cables also has a “key” in the middle. This
key should fit into a slot in the middle of each connector of the
motherboard, your PX-716AL drive, and any other internal IDE
peripherals.
center connector free.
8. Double-check your work. You must ensure the side of the IDE cable
with the red stripe is matched to Pin 1 on the interface board and on
the drive.
CAUTION: In the case of only one IDE device, you must make
certain that one end of the cable is always connected to the IDE
connector on the motherboard. The other end of the connector must
be connected to a device. The end connector of the cable should
never be left unconnected.
9. Connect a power cable from the computer to the power connector
(DC INPUT) of the drive. In most computers, you will find free
power connectors that are ready for your use.
PX-716AL Installation and Users Manual 31
Page 38
Section 2. Installing the PX-716AL Internal ATAPI Drive
CAUTION: The power connector on the cable and the receptacle on
the drive are keyed. Do not force the power connector into the drive,
or the drive and/or the computer may be damaged.
Figure 17: Cable connections for an internal IDE drive
10. Connect the analog audio cable if you want to use a sound board in
your system. This cable runs from the four-pin analog audio output
connector on the rear panel of your drive to the CD-ROM audio
connector on the PC or your sound board. See “Using Sound Boards
and Audio Cables” below for more information about audio cables.
11. Connect a digital audio cable if your sound board is equipped with
the Sony/Philips Digital Interface (SPDIF) or Digital-In, and you
wish to use the digital audio output from your PX-716AL. This cable
runs from the digital audio output connector pins on the PX-716AL
back panel to the sound board. (This cable is not supplied by
Plextor.)
32 PX-716AL Installation and Users Manual
Page 39
Section 2. Installing the PX-716AL Internal ATAPI Drive
12. Mount the PX-716AL drive in the computer using the four screws
that were supplied with your drive. Use only these screws.
CAUTION: Do not mount your drive in your computer using screws other
than those supplied by Plextor. You may damage the drive if you insert
screws that are too long or the wrong thread type.
Using Sound Boards and Audio Cables
Whichever category your sound board falls into, you will find that the
best source of information about installing the sound board in your
computer is the board's manual. Once you have successfully installed
the sound board in your computer, you can continue below for a
description of the different cable connections that need to be made.
If you need audio cables, you will have to purchase them. Refer to the
table below. A list of several vendors who offer audio cables is available
on Plextor’s web site.
Audio Connection
MPC audio source MPC-
Sound Blaster or
compatible sound
board
Digital audio output Cable that’s
Cable
Required
compliant
audio cable
Sound
Blastercompatible
analog audio
cable
compatible
with SPDIF
or Digital-In.
How to Connect It
Connect to MPC audio
source, and to analog audio
output connector at the rear
of the Plextor drive.
Connect to Sound Blastercompatible audio board and
to analog audio output
connector at the rear of the
Plextor drive.
Connect to SPDIF or DigitalIn connector on sound board
(if sound board supports
digital audio) and to digital
audio output connector at the
rear of the Plextor drive.
PX-716AL Installation and Users Manual 33
Page 40
Section 2. Installing the PX-716AL Internal ATAPI Drive
This page intentionally left blank.
34 PX-716AL Installation and Users Manual
Page 41
3. Using Your PX-716AL
This section explains how to use your PX-716AL drive and how to load,
handle and care for your DVDs and CDs.
What Media to Use
Use the right media! Your PX-716AL drive's capabilities change
depending on which type of compact disc you use.
DVD Media
DVD recordable media is available in two different, non-compatible
formats:
• DVD+R, DVD+R DL (double layer) and DVD+RW
• DVD-R, DVD-R DL (dual layer) and DVD-RW
Your PX-716AL can read and write either media format, in single layer
or double layer media. It supports all these types of DVD media:
• Digital Video Discs: You can immediately play pre-recorded DVD
You can record on these discs, but only once. You can also read
them.
• DVD+RW, DVD-RW: ReWritable DVD. You can record and re-
record (up to 1,000 times) on these discs. You can also read them.
Figure 18: The logo identifies the type of DVD media
With double layer media, you don’t need to turn the disc over to record
on side 2.
PX-716AL Installation and Users Manual
35
Page 42
Section 3. Using Your PX-716AL
CD-ROM Media
In addition, you can use these types of CD media:
• CD-ROM: You can immediately play or read prerecorded compact
discs, such as audio CDs and data discs.
• CD-R: Recordable CD. You can record on these discs, but only
once. You can also read them.
• CD-RW: Normal Speed, High Speed, and Ultra Speed ReWritable
CD. These discs support recording and re-recording (up to 1,000
times). You can also read them.
To achieve a certain writing speed, you must use the appropriate media.
To achieve 48X CD-R writing speed you must use certified 48X media;
and to achieve 24X CD-RW writing speed you must use Ultra Speed
CD-RW media.
Remember:
• Using Normal Speed CD-RW discs (that is, NS-RW media) you can
rewrite at 4X.
• Using High Speed CD-RW discs (HS-RW media), you can rewrite at
10X.
• Using Ultra Speed CD-RW discs (US-RW media) in this drive, you
can rewrite at up to 24X.
You can write to Ultra Speed CD-RW discs only on drives that support
this media. Drives that are capable of writing to Ultra Speed ReWritable
media, such as the Plextor PX-716AL, are identified by a “Compact
Disc ReWritable Ultra Speed” logo.
Figure 19: The logo also identifies the type of CD-RW media
See “Recommended Media” on page 58 for a list of Plextor-approved
media at the time this manual was printed, and see the Plextor web site
at www.plextor.com
for an updated list.
36 PX-716AL Installation and Users Manual
Page 43
Section 3. Using Your PX-716AL
Disc Loading and Drive Operation
To load and unload a disc:
1. While the drive is powered up, insert a CD or DVD disc into the disc
slot.
Figure 20: Loading a disc
2. Press the eject button to unload the disc from the drive.
CAUTION: Gently insert the disc into the drive. Forcing a disc into the
drive is not recommended and risks damage or premature wearing of the
mechanism. Also, always use the eject button to unload the disc.
If the automatic eject button does not work, turn OFF the power to the
computer, then insert a #0 Phillips jeweler’s screwdriver into the
emergency eject hole and turn counter-clockwise until the disc is
ejected.
Handling DVD and CD Media
Take care when handling blank CD and DVD media. Dust, scratches,
and fingerprints on either side of the disc can cause write errors during
recording. When picking up or holding blank media you can either place
your fingers along the outer edge of the disc, or place one finger through
the center hole and one finger on the outer edge. Once you have finished
creating a disc, label it by writing on the top using permanent ink.
CAUTION: We recommend using a “non-toxic” marker, such as a
Sharpie pen, that conforms to the ASTM D-4236 standard. Some
permanent markers will damage the media. Also, do not press too hard
when writing on the disc.
PX-716AL Installation and Users Manual 37
Page 44
Section 3. Using Your PX-716AL
NOTE: We do not recommend placing self-sticking CD-R labels on the
disc. The weight of the label may unbalance the disc and cause write
errors during recording or read errors during reading. Also, attempting to
remove the label may permanently damage the disc.
Cleaning Discs
For proper read and write performance, your discs must be clean. Trying
to record on a dirty disc may result in a failed session and ruin the disc.
To clean the disc, wipe the disc using a clean, soft cotton cloth to
remove surface dirt such as fingerprints. Use a straight-line motion,
wiping from the center out. Do not wipe the disc in a circular motion.
HINT: Keep your frequently used discs in jewel cases at all times to
prevent them from becoming dirty or damaged.
Figure 21: Wipe the disc from the center outward
Mounting Position
You can operate your PX-716AL drive in either a horizontal or a
vertical position.
38 PX-716AL Installation and Users Manual
Page 45
Section 3. Using Your PX-716AL
Playing DVDs
To play a digital video disc, insert the DVD as you would any other
disc. The drive plays both single layer and double layer discs.
The first time: A code on each DVD allows it to be played only on
players designed for a certain regional area, such as North America,
Europe, etc. When the drive ships from the factory there is no region
code set. The first time a DVD that has a region setting is inserted into
the drive, the drive is automatically set to that region code.
If you later insert a DVD with a different region code, you are prompted
to either accept changing the new region code or not. If you don’t accept
the change, then that DVD will not play. If you do accept the change,
then the region code setting is changed. But remember: you can change
the drive’s region code only 5 times. After that, you can’t change it any
more.
Writing to DVD Media
You need special software that supports writing to DVD+R, DVD+R
DL, and DVD+RW discs; or to DVD-R, DVD-R DL, and DVD-RW
discs. Roxio Easy Media Creator 7 (on the CD that accompanies your
PX-716AL retail kit) contains this software.
Specifying +R/RW or -R/RW
You don’t need to specify whether to write to +R/RW or -R/RW. The
selection is automatically made for you, based on the media you insert in
the drive.
Writing to CD-R and CD-RW Media
In conjunction with your drive, mastering and packet writing software
such as Roxio Easy Media Creator 7 allows you to write audio, video,
data, or other information to writable (CD-R) or rewritable (CD-RW)
media. The PX-716AL writes to all types of CD-RW media.
PX-716AL Installation and Users Manual 39
Page 46
Section 3. Using Your PX-716AL
Using the Disc/Busy Indicator
The color and blink rate of the front-panel disc/busy indicator give you
information about the drive’s operation. When you are writing to a CDR or CD-RW disc, the color and blink rate of the front-panel disc/busy
indicator indicate the speed of writing, as follows:
Operation
No disc – Off –
Eject Yellow On –
Loading – Off –
Initialize Yellow On –
Standby Green On –
Read Yellow On –
DVD write,
8X and higher
DVD write,
4-7X
DVD write,
less than 4X
CD-R write,
32X and higher
CD-R write,
16-31X
CD-R write,
less than 16X
CD-RW write,
24X
CD-RW write,
10-23X;
10X CLV
CD-RW write,
4X
Buffer Underrun
Proof / DVD
linking active
Write setting
created by
AUTOSTRATEGY
LED color
Amber Blink 40ms
Amber Blink 80ms
Amber Blink 150ms
Amber Blink 40ms
Amber Blink 80ms
Amber Blink 150ms
Amber Blink 40ms
Amber Blink 80ms
Amber Blink 150ms
Green On –
Yellow-greenamber
On/Off/Blink
Blink 200ms
Blinking
interval
40 PX-716AL Installation and Users Manual
Page 47
Section 3. Using Your PX-716AL
Switching to SpeedRead for Video
Playback
When you are playing a DVD-Video disc that has CSS (copy protection
via the Content Scrambling System), the PX-716AL normally plays at a
slow speed with a maximum of 2X CLV speed to reduce drive noise.
You can speed up DVD playback by turning on SpeedRead.
To manually enable SpeedRead and speed up DVD playback:
1. Make sure the PX-716AL disc slot is empty.
2. Press and hold the PX-716AL’s eject button for at least 3 seconds.
The disc/busy indicator blinks green three times to indicate
SpeedRead will be active for DVD-Video discs with CSS copy
protection.
3. Release the eject button.
4. Insert a DVD-Video disc that is equipped with CSS copy protection.
5. Begin playing the disc.
SpeedRead changes the default DVD read speed to 6X-16X CAV for
single layer DVD discs, or 3X-to 8X CAV for double layer DVD discs.
To manually disable SpeedRead:
You can manually disable SpeedRead and return to normal video
playback operation (for DVD-Video discs with CSS) in either of two
ways:
• Eject the disc.
-or-
• Turn off power to the drive.
PX-716AL Installation and Users Manual 41
Page 48
Section 3. Using Your PX-716AL
Using AUTOSTRATEGY
AUTOSTRATEGY is an self-adjusting writing technology for unknown
media. AUTOSTRATEGY enables high quality disc recording, even if
the disc is not listed in the drive’s internal media catalog.
Most often you’ll want to leave AUTOSTRATEGY enabled, just as it
comes from the factory. However, if for some reason you want to
disable AUTOSTRATEGY, you can use the SetAS utility program,
available from Plextor’s web site at www.plextor.com
.
42 PX-716AL Installation and Users Manual
Page 49
4. Maintenance and Troubleshooting
This section explains maintenance and troubleshooting procedures for
your PX-716AL drive.
With proper maintenance, you can prevent problems. If trouble arises,
you can often solve many simple problems on your own, rather than
wait for assistance from a Plextor representative.
Cleaning the PX-716AL Drive
Plextor drives are sealed against external contamination, so in a normal
computer environment and with normal use, your drive should not
require internal cleaning. However, if your drive has been in use for
some time and has just recently started to exhibit read/write problems, it
is possible that dust has accumulated on the laser lens. In this case:
• If your drive is still in warranty and you are experiencing problems,
send the drive to Plextor. (See “Returns” on page 71.)
• If your drive is out of warranty, before returning the drive for repair
you may want to try a short blast of canned air aimed at the center of
the drive. Use only electronics-grade canned air: sterile, filtered, and
moisture-free. If you notice no improvements after this step, you will
need to return the drive for repair.
CAUTION: Do not attempt to clean your drive using any solvent-based
cleaners. Also, do not use an air compressor, because the high-pressure
blast can damage the drive.
ANOTHER CAUTION: Do not use a CD cleaning disc. Cleaning discs
that use a felt pad can scratch the laser lens surface and render the drive
inoperable. Cleaning discs with brushes may also scratch the lens.
Moreover, these cleaning discs are often out of balance, making their
operation very noisy.
PX-716AL Installation and Users Manual
43
Page 50
Section 4. Maintenance and Troubleshooting
Upgrading Firmware
Plextor creates firmware revisions to meet the particular needs of large
computer manufacturers. It is rare that these revisions will impact the
performance or operation of your drive. However, we advise that you
always update your drive with the latest available firmware. Among
other benefits, updating firmware ensures that your drive has the latest
media catalog. Before troubleshooting a possible problem with your PX716AL drive please visit our web site at www.plextor.com
you have the latest firmware.
To obtain new firmware for your drive:
1. Go to the Plextor web site at www.plextor.com
2. Look for firmware upgrades in the Support area, on the Downloads
page. There is a description of the latest firmware revision and its
intended use.
3. Download the firmware to your computer.
To upgrade firmware in your drive’s flash memory:
1. Run the executable file that you downloaded from Plextor’s web site.
2. Accept all defaults by continuing to click on the Next button until
you see the message:
Firmware update has completed.
3. Restart your system.
.
to check if
44 PX-716AL Installation and Users Manual
Page 51
Section 4. Maintenance and Troubleshooting
Emergency Eject
If the computer power is turned off or the automatic eject button at the
front of the drive does not work, use this procedure to open the drive.
To use the emergency eject to open the drive:
1. Make sure power to the drive is OFF. (That is, turn off your
computer.)
2. Use a small screwdriver, such as a jeweler’s screwdriver, Phillips
Type No. 0).
3. At the front of the drive, insert the screwdriver into the emergency
eject hole.
Figure 22: Emergency eject
4. Turn the screwdriver counterclockwise until the disc slides out and
you can see the center hole of the disc. (You’ll need to make
approximately 30 full revolutions of the screwdriver.)
5. Remove the CD from the disc slot.
PX-716AL Installation and Users Manual 45
Page 52
Section 4. Maintenance and Troubleshooting
Troubleshooting
If you have problems during or right after installation of your drive, first
make sure the drive is recognized. If you still have problems, visit the
Plextor web site for tips and troubleshooting help.
Make Sure the Drive Is Recognized
If you’re having trouble after installation, make sure the PX-716AL
drive is recognized by your computer. To check whether the drive is
recognized:
To see if the drive is recognized in Windows:
1. Turn the computer ON. After the computer boots up, you should see
the Windows display.
2. Open Windows Explorer or My Computer and ensure there is an
icon for the Plextor drive, the hard disk, and another DVD or CDROM drive, if present. The Plextor icon may be D: or E: or another
designator.
3. If the PX-716AL drive is not recognized in Windows, reboot the
computer and use your computer’s setup program to program the
BIOS to recognize it.
NOTE: Refer to the computer’s documentation for information on how
to run the motherboard BIOS setup program.
For the PX-716AL, use the motherboard BIOS setup program to set
up IDE Master and Slave designations, as needed for your
configuration, on the primary or secondary IDE bus. If the IDE
interface is disabled on your computer, you will need to enable it. If
a Master or Slave device is set to “disable” or “none” or a similar
designation, change it as appropriate to “enable” or “auto” (or
something similar, depending on your setup program).
4. Save and exit your CMOS setup to restart your computer with the
new settings.
46 PX-716AL Installation and Users Manual
Page 53
Section 4. Maintenance and Troubleshooting
5. In Windows 98SE, or Me, once the system comes up click the Start
button, then Settings, then Control Panel, then double-click on
System icon, then click on Device Manager tab. Click the + sign
next to the DVD/CD-ROM drives heading and look for the
“PLEXTOR DVDR PX-716AL” entry underneath.
-orIn Windows 2000 or XP, right-click on the My Computer icon and
select Properties. Click on the Hardware tab, then click on the
Device Manager button. Click the + sign next to the DVD/CD-ROM
drives heading and look for the “PLEXTOR DVDR PX-716AL”
entry underneath.
If you do not see this drive listed as one of the devices, or if it has a
yellow diamond with an exclamation point (!), contact Plextor Technical
Support. (See “Appendix B: Technical Support” for the different ways
you can contact us.)
Using the PX-716AL Self-Test Diagnostics
The PX-716AL drive contains a set of self-test diagnostics that can help
isolate trouble and determine if a problem is in the drive or elsewhere.
NOTE: Using the self-test diagnostics requires opening the computer and
removing a cable from the drive, then replacing the cable at the end of
the test. If you previously installed the PX-716AL in your computer, you
should have no fear of the simple procedures that are required. However,
if you’re are not comfortable with opening your PC and disconnecting
cables, you may want to let someone with more experience handle this
aspect of troubleshooting for you.
To perform the tests you’ll need:
• Tools to remove the computer’s cover
• An extra jumper (supplied)
• A blank piece of Plextor-recommended DVD+R, DVD-R, or CD-R
media. (See page 57 or visit our web site.) The self-test will write to
this media, so you won’t be able to use this disc again.
This tests three functions of the drive: writing at maximum speed,
continuous playback at maximum speed, and random access.
PX-716AL Installation and Users Manual 47
Page 54
Section 4. Maintenance and Troubleshooting
To perform the self-test:
1. Turn the computer’s power OFF, unplug it from its power source,
and open the computer to gain access to the rear of the PX-716AL
drive. Typically, this involves loosening or removing several screws
on the back panel of your computer and sliding off the cover. (See
Figure 3 for an example.)
CAUTION: Before you attempt to open your computer be sure to
properly ground yourself by wearing an anti-static wristband. This will
help prevent static damage to your computer system.
2. You should be able to see the back of the PX-716AL drive
connected to the ATAPI cable, power connector, and, optionally, an
analog sound cable.
NOTE: You may have to remove the drive from the computer to
perform the next two steps.
3. Hold the ATAPI cable at or near the base of its connection to the
PX-716AL drive. Carefully remove the ATAPI cable from the drive
by pulling the cable gently rearward.
4. Note the position of the mode jumper at the rear of the PX-716AL. A
jumper will be installed on either the CABLE SELECT, SLAVE, or
MASTER position. Write down this jumper position. (You’ll need to
replace the jumper after the test.) Then:
If the jumper is on the MASTER position, move it to the
SLAVE or CABLE SELECT position for this test.
If the jumper is on the SLAVE or CABLE SELECT jumper,
leave it in place.
The position of the DMA jumper (on or off) doesn’t matter.
Don’t change it.
5. Install an extra jumper so that both the CABLE SELECT and
SLAVE positions are jumpered, as shown in Figure 23.
6. If you removed the drive for access to the cable and mode jumpers,
slide it back into the computer and connect the power cable to the
drive.
48 PX-716AL Installation and Users Manual
Page 55
Section 4. Maintenance and Troubleshooting
7. Replace the computer’s cover and re-connect the computer’s power
cord to the power source.
CAUTION: Turning on the computer power without first replacing the
cover can be dangerous to the computer’s components and also to
you. Be aware of the danger of electric shock and do not touch any
components inside the computer.
8. While pressing the eject button on the PX-716AL, turn the computer
power on. Continue to press the eject button. The disc/busy indicator
blinks green, then amber, and the disc ejects.
Figure 23: Place jumpers across both the SLAVE and CABLE
SELECT pins to perform the self-test diagnostics on the PX-716AL.
PX-716AL Installation and Users Manual 49
Page 56
Section 4. Maintenance and Troubleshooting
9. Insert a blank Plextor-recommended DVD±R or CD-R disc. Be sure
to use only media of the type recommended by Plextor.
If the disc/busy indicator blinks amber three times, the loaded
disc is not a blank DVD±R or CD-R disc. Remove the disc and
insert a blank, Plextor-recommended DVD±R or CD-R disc.
10. The drive begins the diagnostic routine. Upon completion of the
diagnostic, you see the results:
If there was no problem, the disc is ejected automatically.
If there was a problem, the disc is not ejected, and you see the
disc/busy indicator blink green. One green blink indicates a
write or read error. Two green blinks indicate an initialization
error.
11. If the disc was not ejected automatically, press the eject button to
eject the disc.
12. Turn off the computer power.
13. Reset the mode jumper at the rear of the PX-716AL to its original
setting as noted in Step 4 above. Also, remove the extra jumper you
installed.
14. Reconnect the IDE cable to the PX-716AL drive. If you removed the
drive to gain access to the cable or jumpers, replace the drive in the
computer. Then replace the computer cover.
If you discover a problem with the PX-716AL drive, do not attempt to
service the drive yourself. Contact us to get an RMA number and take
steps to return the drive to Plextor. See “Returns” on page 71 for details.
50 PX-716AL Installation and Users Manual
Page 57
5. Frequently Asked Questions
Q: Why do I need an 80-conductor IDE cable for the PX-716AL?
Your PX-716AL will operate with either the older 40-conductor cable or the
newer 80-conductor IDE/ATA cable. However, the 80-conductor cable
improves performance, and the PX-716AL may not be able to write at
maximum speed (16X) without it. Although the new cable has 80 conductors
(wires), it still has only 40 connector pins, so it’s compatible with the
connector on your PX-716AL. (The extra wires are present to reduce
interference that would slow high-speed transfers.)
Q: Which is better, DVD+R and DVD+RW? Or DVD-R and DVD-RW?
A: Neither is “better” or “worse.” They’re just different standards, like
English versus metric measurement.
Different manufacturers support different standards. The DVD+R and
DVD+RW formats are supported by Plextor, Philips, Sony, HewlettPackard, Dell, Ricoh, Yamaha and other manufacturers. DVD-R, DVD-RW
and DVD-RAM are also supported by Plextor, as well as Panasonic,
Toshiba, Apple Computer, Hitachi, NEC, Pioneer, Samsung and Sharp.
No matter which format a DVD disc is recorded in, it can be read by most
commercial DVD-ROM players.
Q: What's the difference between "double layer" and "dual layer"?
A: Nothing, really. It's simply a difference of opinion within the industry
about how to label media and drive capabilities. DVD+R DL (as named by
the DVD+RW Alliance) stands for DVD+R Double Layer. DVD-R DL
(from the DVD Forum) stands for DVD-R Dual Layer. Whether your DL
media is labeled "double layer" or "dual layer," the PX-716 can handle it.
PX-716AL Installation and Users Manual
51
Page 58
Section 5. Frequently Asked Questions
Q: What is “recommended media”?
A: Recommended media are recordable or rewritable CD and DVD media
that have been tested by Plextor and found to operate well consistently, from
one manufacturing lot to another. For each drive, Plextor engineers test
media from many different manufacturers and manufacturing facilities,
creating a recommended media list and determining the optimum write
strategy for that particular media type. The results are listed as
“recommended media,” and are also assembled into a media catalog and
stored in firmware in Plextor drives. (See page 58 for a list of recommended
media for the PX-716AL at the time this manual was printed, and see the
Plextor web site at www.plextor.com
for an updated list.)
From time to time, the media catalog is updated with new manufacturers and
part numbers as Plextor tests additional media. When this happens, Plextor
makes new drive firmware available. You can download this new firmware
and update your drive.
Q: In the list of Recommended Media, what’s the difference between
“rated,” “compatible,” and “recommended” speeds?
A: “Rated” is the manufacturer’s rated write speed for the media; it’s what
you see on the box. “Compatible” is a looser term that indicates the
maximum safe writing speed according to the manufacturer.
“Recommended” is the Plextor-recommended speed for ensuring top-quality
writing using this media. Plextor tests media and enters the “compatible” and
“recommended” speeds into the drive’s media catalog.
For example, 8X-rated media listed as “Recommended for 8X writing” and
“12X compatible” indicates the manufacturer believes this 8X-rated media
can be written at 12X. Plextor factory testing has determined you will
achieve the highest quality write at 8X. Plextor’s testing also indicates you
can write this media at 12X and still achieve good quality, although perhaps
not as high as at the recommended speed.
Just because the vendor rates a disc for a certain speed doesn't mean that the
disc will give you a high-quality write at that speed. However, the PoweRec
technology in your Plextor drive ensures you will write at the highest
possible speed that still achieves high quality.
52 PX-716AL Installation and Users Manual
Page 59
Section 5. Frequently Asked Questions
Q: Q: What effect does installing the DMA jumper have on operation?
A: The Ultra DMA setting (no jumper) should work in most cases. If your
computer hangs or crashes during data transfers from the PX-716AL drive,
add the DMA jumper to switch to multiword DMA mode.
With Ultra DMA mode 4, data transfers are at a maximum of 66.7 megabits
per second. When you add the jumper for multiword DMA, maximum data
transfer speed slows. For multiword DMA mode 2, maximum speed is 16.7
megabits per second. So with the multiword DMA jumper installed, your
drive may not write at maximum speed.
PX-716AL Installation and Users Manual 53
Page 60
Section 5. Frequently Asked Questions
This page intentionally left blank.
54 PX-716AL Installation and Users Manual
Page 61
Appendix A: PX-716AL Specifications
Minimum System Requirements—PX-716AL Internal ATAPI Drive
Computer Pentium 4, 1.4-GHz or equivalent
Minimum RAM 256 MB
Hard Disk Size 1 GB of free space to write to a CD in image mode, or
10 GB of free space to create DVD images. (For more
accurate guidelines, see the help files or
documentation for the recording software you’re
using.)
Interface IDE (ATAPI) supported
Operating
System
DVD Regional Setting
Compatibility RPC phase-2-compatible
Windows XP, 2000, Me, or 98SE
NOTE: Roxio Easy Media Creator 7 requires
Microsoft Windows XP (SP 1 or later) or Microsoft
Windows 2000 (SP 4 or later). This product will not
work with Windows 95, Windows 98, Windows 98SE,
or Windows ME.
For real-time MPEG-2 capture and burning, Easy
Media Creator 7 requires a 1.6-GHz Pentium 4 or
equivalent.
Track-at-once (TAO), DAO, packet write (variable and
fixed), session-at-once (SAO)
56 PX-716AL Installation and Users Manual
Page 63
Supported Media
Supported
Media, DVD
Stamped DVDs: Single layer / Double layer
DVD-R: For General Part 1 Physical Specification
DVD-R DL: Part 1 Physical Specification 3.0
DVD-RW: Part 1 Physical Specification
DVD+R: Part 1 Volume Basic Format Version 1.3
DVD+R DL: Part 2 Basic Format Specification
DVD+RW: Part 1 Volume 1 Basic Format
Supported
Stamped CDs: Discs compliant with
Media, CD
CD-R: Orange Book Pt II-compliant discs (Type 74,
CD-RW: Orange Book Pt III-compliant discs
Supported
Media Size
CD: 12 cm
DVD: 12 cm, 8cm (DVD-R/RW)
Appendix A: PX-716AL Specifications
Version 2.1
Version 1.1/1.2
Version 1.0
Specification Version 1.3;
Part 1 Volume 2 Basic Format Specification
Version 1.0
Red/Yellow/Green/White/Blue Book
Type 80)
PX-716AL Installation and Users Manual 57
Page 64
Appendix A: PX-716AL Specifications
Recommended Media
Recommended media are recordable or rewritable CD and DVD media
that have been tested by Plextor. For the latest updated list of
recommended media for the PX-716AL, see the Plextor web site at
www.plextor.com
.
NOTE: For the media below:
Rated means the maximum write speed established by the media
vendor.
Recommended is the Plextor-recommended speed, which means that
testing by Plextor engineers indicates the media will achieve top quality
when written with the PX-716 at that speed.
Compatible means the manufacturer indicates the disc can be written at
this higher-than-rated speed, although an increase in errors may occur.
PoweRec in the Plextor drive performs real-time monitoring of write
quality and adjusts the write speed up and down to ensure the best
quality possible.
DVD+R media Mitsubishi Chemical/Verbatim, Ricoh, Maxell
NOTES: SL = Single layer disc, DL = Double layer
disc.
When a DVD-Video with CSS (copy protection via the
Content Scrambling System) is loaded, the PX-716AL
slows its playback speed to reduce drive noise.
Horizontal: ±15 degrees
Vertical: Front side up or down, ±15 degrees
Operating
5 to 40 degrees Celsius
Temperature
Operating
20 to 80% (non-condensing)
Humidity
Storage
–40 to 60 degrees Celsius
Temperature
Storage
20 to 95 % (non-condensing)
Humidity
Acoustic Noise Playing balanced disc: Maximum 48dB
Playing unbalanced disc: Maximum 48dB
Disc ejecting: Maximum 50dB
Vibration,
Operating
Sine sweep 5 minutes:
CD/DVD read: 0.15G
CD-R write: 0.15G
0-Pk
CD-RW rewrite: 0.10G
DVD write: 0.10G
(5-300Hz)
0-Pk
(5-300Hz)
0-Pk
(5-300Hz
(5-300Hz)
0-Pk
Vibration, NonOperating
Shock,
Operating
Sine sweep 5 minutes: 2.0G
(5-300Hz)
0-Pk
(Power off, without disc)
11msec half sine, 10 sec interval:
CD read: 3.0G
DVD read: 3.0G
CD-R write: 1.5G
CD-RW rewrite: 0.5G
DVD write: 0.5G
(5-300Hz)
0-Pk
(5-300Hz)
0-Pk
(5-300Hz)
0-Pk
(5-300Hz)
0-Pk
(5-300Hz)
0-Pk
PX-716AL Installation and Users Manual 67
Page 74
Appendix A: PX-716AL Specifications
Environmental Conditions (continued)
Shock, Nonoperating
Permissible acceleration range (cm/sec):
Bottom: 594.0
Top: 420.0
Left: 507.9
Right: 507.9
Front: 462.5
Rear: 462.5
(Power off, without disc)
Electrostatic
Discharge
±8KV aerial discharge
±4KV contact discharge
Both with no hard errors, no damage
Safety, Laser, and EMC Standards
Country/
Type Agency Standard
Region
USA
Safety UL UL 60950
Laser FDA FDA 21 CFR 1040.10
and 1040.11
EMC FCC FCC Part15B
Safety UL (C-UL) CSA 22.2 No. 60950 Canada
EMC IC ICES-003 Class B
Europe
Safety CE EN60950/IEC60950
Laser CE EN60825-1
EMC CE EN55024,
EN50022 Class B
Taiwan EMC BSMI CNS13438 Class B
Korea EMC MIC
Australia EMC C-Tick EN55022 Class B
68 PX-716AL Installation and Users Manual
Page 75
Appendix B: Technical Support
Store Plextor’s e-mail, web site, phone, and fax numbers in a convenient
location. Keep your drive’s serial number and a copy of your sales
receipt handy as well.
If you experience a problem while installing or operating your drive,
please refer first to the relevant sections of this manual regarding setup
and installation (Sections 1–3). If you do not uncover the solution there,
please refer next to the maintenance and troubleshooting section that
begins on page 43. You may also wish to refer to the Frequently Asked
Questions (FAQ) section of our web site to assist you in troubleshooting
the problem on your own.
NOTE: We encourage you to go the Plextor web site (www.plextor.com)
before attempting to contact Technical Support. The answers to the most
common questions callers ask can be found quickly in the support area.
Select PlexHelper for online troubleshooting or FAQs for answers to
common questions.
If you have not been successful in your quest, our Technical Support
Department will help you solve problems that relate specifically to your
PX-716AL drive. In many cases, a problem that appears to be caused by
your Plextor drive actually originates in another part of your computer.
In such instances, our technical support staff will try to help you identify
the part at fault and will refer you to the manufacturer of that part for
further assistance.
PX-716AL Installation and Users Manual
69
Page 76
Appendix B: Technical Support
How to Contact Plextor Technical Support
There are several ways for you to contact Plextor’s Technical Support
Department:
• Visit our web site (www.plextor.com
) for answers to Frequently
Asked Questions.
• Send us e-mail at techsupport@plextor.com
. Include your telephone
number and the hours during which you can be reached. Be as
detailed as possible in describing your problem. Please include
system configuration, hardware and software, as well as versions of
drivers used.
• Call 1-800-204-0332 or 937-615-1610 and select the tech support
option.
Before You E-mail or Call for Support
Please gather as much of the following information as possible before
contacting us.
• The serial number and TLA (top level assembly) number of your
PX-716AL drive. Your serial number and TLA number appear both
on the drive label and on a sticker at the rear of internal drives.
• The latest version of firmware you loaded onto the drive, if
applicable.
• The version of the Windows operating system you are using.
• The brand name and model number of your computer (e.g., Dell
466/NP, Hewlett-Packard Pavilion 752n, etc.).
• The type of VGA, Super VGA, or other graphics board you use.
• Brand name and model number of any other peripherals you have
installed or connected to your computer (e.g., CD-ROM, scanner,
fax board, network board).
70 PX-716AL Installation and Users Manual
Page 77
Appendix B: Technical Support
Returns
In the unlikely event that you need to return a drive to Plextor, you need
an RMA (Returned Materials Authorization) number. You will need this
number before any Plextor drive can be returned for replacement. Here’s
how you get an RMA number and return your drive:
1. Contact Plextor Technical Support. You will receive assistance in
troubleshooting your system. If the drive is determined to be
defective, you will receive an RMA number.
2. Plextor will e-mail you with the RMA number and shipping
information.
3. When you receive the RMA number, pack the Plextor drive securely
in a box, and include the RMA number with the drive.
4. Write the RMA number in large bold numbers on the outside of the
box, and ship it to Plextor.
Contacting Plextor’s RMA Department
You can contact our RMA Department and request RMA forms at:
• rmasupport@plextor.com
• Or by calling us at 1-800-204-0332 or 937-615-1610
Packing Your Drive
Check the drive to make sure there is no disc inside, and if possible,
pack your drive in the original box. Some of our customers have not
held on to their boxes and have had to resort to less-than-secure methods
to get drives back to us.
CAUTION: Never ship the drive with a CD or DVD disc inside it.
If you did not receive a box (for example, your drive came pre-installed
in a computer), we recommend you pay a packaging store (such as The
UPS Store) to ship your drive. If you don’t have a packaging store in
your area, ask for packaging pointers when you contact us to get an
RMA number before returning any drive.
PX-716AL Installation and Users Manual 71
Page 78
Appendix B: Technical Support
Shipping Your Drive to Plextor
Be sure to write the RMA number on the outside of the shipping box.
Any drive sent to Plextor without an RMA number will not be accepted.
NOTE: The RMA number must be clearly visible on the outside of the
shipping box.
Drives must be sent postage prepaid. We recommend that you insure
your shipment, as Plextor cannot be held responsible for any damage
that may occur during shipment.
72 PX-716AL Installation and Users Manual
Page 79
Appendix C: Warranty
PLEXTOR CORP. (“Plextor”) warrants your PX-716AL or PX-716AL
drive against any defect in material and workmanship, under normal use,
for a period of one year following its date of purchase. In the event this
product is found to be defective within the warranty period, PLEXTOR
will, at its option, repair or replace the defective unit.
This warranty is void: a) if the unit is operated or stored under abnormal
use and/or conditions; b) if the unit is repaired, modified or altered,
unless such repair, modification or alteration is expressly authorized in
writing by PLEXTOR;
c) if the unit is subjected to abuse, neglect, lightning strike, electrical
fault, improper packaging, or accident; d) if the unit is installed
improperly; or e) if the serial number of the unit is defaced or missing.
PLEXTOR will not, under any circumstances, be liable for direct,
special, or consequential damages such as, but not limited to, damage or
loss of property or equipment, loss of profits or revenues, cost of
replacement goods, or expense or inconvenience caused by service
interruptions. Under no circumstances will any person be entitled to any
sum greater than the purchase price paid for the unit.
To obtain warranty service, you must contact PLEXTOR’s Technical
Support Department by e-mail (techsupport@plextor.com
1-800-204-0332 or 937-615-1610. The Technical Support Department
will attempt to diagnose and correct your problem. If the unit does not
function properly, they will provide you with a Return Material
Authorization (RMA) number. You may be asked to furnish proof of
purchase to confirm that the unit is still under warranty.
All product returns must be authorized in advance by PLEXTOR.
Authorization is confirmed by issuance of the RMA number, which
must be written prominently on the outside of the box in which the
defective unit is returned to PLEXTOR.
) or by calling
PX-716AL Installation and Users Manual
73
Page 80
Appendix C: Warranty
All drives returned to PLEXTOR must be securely packaged and
shipped postage prepaid.
The drive will be returned to the customer at Plextor’s expense when
originating within the United States. For a drive originating outside of
the United States, the customer is responsible for shipping costs in both
directions.
NOTE: Warranty validity is limited to that applicable in the location where
the drive was originally purchased.
If You’re Outside the U.S. or Canada
Note that the warranty and RMA policy only apply to the United States
and Canada. If you are in South America, contact your dealer or reseller
for all warranty and RMA claims.