Plantronics XL40D User Manual

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IMPORTANT SAFETY INSTRUCTIONS

BATTERY SAFETY INFORMATION

SECTION 1

SECTION 2 SECTION 3

INSTALLING YOUR XL40D

FEATURE LIST & OVERVIEW

SECTION 4 SECTION 5

FEATURE LIST & OVERVIEW

BOOST FUNCTION - AMPLIFY INCOMING

SOUNDS

SECTION 6

MEMORY STORAGE

When using your telephone equipment, basic safety precautions
should always be followed to reduce the risk of fire, electric shock
and injury to persons, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the telephone.

3. Do not use this telephone near a bathtub, wash basin, kitchen sink
or laundry tub, in a wet basement, near a swimming pool or anywhere
else there is water.

4. Avoid using a telephone (other than a cordless type) during a
storm. There may be a remote risk of electrical shock from lightning.

5. Do not use the telephone to report a gas leak in the vicinity of the
leak.

6. Unplug this telephone from the wall outlets before cleaning. Do not
use liquid cleaners or aerosol cleaners on the telephone. Use a damp
cloth for cleaning.

7. Place this telephone on a stable surface. Serious damage and/or
injury may result if the telephone falls.

8. Do not cover the slots and openings on this telephone. This
telephone should never be placed near or over a radiator or heat
register. This telephone should not be placed in a built-in installation
unless proper ventilation is provided.

9. Operate this telephone using the electrical voltage as stated on the
base unit or the owner’s manual. If you are not sure of the voltage in
your home, consult your dealer or local power company.

10. Do not place anything on the power cord. Install the telephone
where no one will step or trip on the cord.

11. Do not overload wall outlets or extension cords as this can
increase the risk of fire or electrical shock.

12. Never push any objects through the slots in the telephone. They
can touch dangerous voltage points or short out parts that could
result in a risk of fire or electrical shock. Never spill liquid of any kind
on the telephone.

13. To reduce the risk of electrical shock, do not take this phone
apart. Opening or removing covers may expose you to dangerous
voltages or other risks. Incorrect reassembly can cause electric shock
when the appliance is subsequently used.

14. Unplug this product from the wall outlet and refer servicing to the
manufacturer under the following conditions: when the power supply
cord or plug is frayed or damaged; if liquid has been spilled into the
product; if the telephone has been exposed to rain or water; if the
telephone has been dropped or the case has been damaged; if the
telephone exhibits a distinct change in performance; if the telephone
does not operate normally by following the operating instructions.
Adjust only those controls that are covered by the operating
instructions. Improper adjustment may require extensive work by a
qualified technician to restore the telephone to normal operation.

15. Never install telephone wiring during a lightning storm.

16. Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.

17. Never touch uninsulated telephone wires or terminals unless the
telephone line has been disconnected at the network interface.

18. Use caution when installing or modifying telephone lines.

Dispose of used batteries according to the instructions.

1. Do not dispose of the battery in a fire as it may explode. Check
with local codes for possible special disposal instructions.

2. Do not open or mutilate the battery. Released electrolyte is
corrosive and may cause damage to the eyes and skin. Additionally, it
may be toxic if swallowed.

3. Exercise care in handling batteries in order not to short the
battery with conducting materials such as rings, bracelets and keys.
The battery or conduction material may overheat and cause burns.

Install the backup batteries (optional) by removing the battery cover as shown
in Figure 1. Connect your telephone as shown in Figure 2.

1

Connect one end of the phone cord into the (square) LINE port on
the back of the phone; connect the other end of the phone cord into your wall
telephone outlet.

Connect one end of the (curly) handset cord into the handset jack on

2

the left side of your base; connect the other end of the handset cord into the
bottom of the handset. Place handset in cradle.

Connect the DC adapter cord into the (round) DC 9V 500mA port

3

on the back of your phone; plug the adapter into your wall’s electrical outlet.
When finished, lift handset to test. If you hear a dial tone, your telephone is

ready for use. If not, check all connections again.

11

M

10

M

9

M

6

8

M

7

M

M

5

M

4

M

3

M

2

M

1

M

1

Figure 1

Remove battery cover

3

2

using a thin object (like
the tip of a pen) to push
down the tab shown by

Figure 2

the arrow above.
If there is a power outage, the XL40D will maintain its full amplification
for up to 48 hours with four AA alkaline backup batteries (not included).

The phone operates as a regular phone if there is no power or backup
batteries. In this case, the indicator lights, the loud ringer, the lighted
keypad and the amplification will be disabled; you will still be able to
make and receive phone calls, but the extra amplification will not be
enganged. We recommend installing batteries if you live in an area with
frequent power outages.

WALL MOUNTING YOUR XL40D

1. Pull the handset hook out of the base and reverse its position so that
the hook points up and will hold the handset when you hang up. See
Figure 3.

2. Plug one end of the short flat telephone line cord into the jack
marked LINE located on the back of the telephone. Then run the
cord through the groove on the back of the phone. Insert the tabs of
the mounting bracket into the slots in the back of the phone. Push the
mounting bracket in and down firmly until it snaps into place. Consult
Figure 4.

3. Plug the flat telephone line cord into the wall plate jack, then align the
mounting bracket’s keyhole slots with the wall plate studs and slide the
base of the phone downward to secure it on the wall. See Figure 5.

Figure 3

Figure 4

Figure 5

SIDE VIEWS

24

20

TONE

14

9

RINGER SETTINGS

+ -

VOLUME

15

7

8

ON OFF

16

BOTTOM VIEW

21

22

HOLD/

PROGRAM

TONE

12

23

13

RD/P

1 2 3 4

6

BOOST

17

Headset

OSA

11

Outgoing Speech

Amplication (OSA)

Lo Med Hi

BEDSHAKER

25

M8

M9

M10

XL40D

SPKR

FLASH

VOLUME

10

19

18

Neckloop

BACK VIEW

1. While on a call, press the BOOST button to engage the

Blue ClarityLogic Button: press the blue button for direct access to a

1

Customer Care Representative.
Memory Buttons (M1-M10 and Emergency): for saved numbers (see MEMORY

2

STORAGE section for details).
SPKR (Speaker) Button: press SPKR to engage the speakerphone function;

3

press again to turn the feature off.

1

4

FLASH Button: use this button to engage the Call Waiting Caller ID functions
(feature provided by local phone company).

VOLUME Slider: move to right or left in order to increase or decrease the

5

2

volume of the incoming voice.

6

BOOST/OSA Button: press BOOST to engage the extra amplification. In
BOOST OFF mode, the phone has a volume range of up to 16dB of amplification.

™

In BOOST ON mode, the phone has a volume range of up to 50dB of amplification.
When active, the BOOST button is backlit. Press BOOST again to turn off the
extra amplification. Press and hold the button for three seconds to engage the OSA
function (to enhance the level of your voice). See OSA section for details.
NOTE: When OSA is enabled, the light at the top of the phone turns orange when
the phone is engaged in a call.

TONE Switch: use this switch to pick one of the four tone settings available.

7

RD/P (Redial/Pause) Button: use this button to redial the last number dialed (up

8

to 32 digits). When in programming mode, press this button to insert a two second
pause.

9

HOLD/PROGRAM Button: during a call, use this button to put the call

3

on hold; press the button again to release the call from hold. Use this button
to program the memory keys during idle state or during a call. (See MEMORY
STORAGE section for details.)

10

Low Battery Indicator: light turns on when the backup batteries are low.
Visual Ringer Lights: lights turn on and off when the phone rings.

4

5

11

Missed Call Light: light turns on when there was an unanswered call. (Active

12

amplifier. The XL40D has a BOOST button that controls the
loudness of the receiver. See Figure 6. Once the BOOST button
is pressed, an extra level of amplification is added over the entire
range of the Volume Control. During a call, the BOOST button can
toggle the Clarity Power function on or off according to the user’s
needs. The BOOST button will reset automatically every time the
phone is hung up for at least five seconds. The BOOST light will
illuminate (blue) while the BOOST function is activated.

Warning: Volume may be at a high level. To protect
hearing, lower the Clarity Power Volume Control before
using the phone.

2. Adjust the VOLUME slider to achieve the desired sound
level (up to 50dB of amplification). The Clarity Power Volume
Control adjusts the level of volume in the handset both in Boost or
non-Boost modes. The volume dial provides up to 16dB of volume
before the BOOST button is activated. Once the BOOST button is
pressed, the XL40D will provide up to 50dB of gain. See Figure 7.

3. Adjusting the TONE switch allows you to customize your
hearing experience. Since we all have different hearing preferences,
we suggest exploring each setting to find the one most comfortable
for you. These four settings, along with our volume amplification, are
part of the Digital Clarity Power (DCP™) technology. See Figure 8.
The available settings are:

1- Low frequency emphasis: best used to hear low pitched
sounds;

when Missed Call switch is ON - located on bottom of phone.)

2 - Flat frequency response: best for hearing aid users;

Voice Mail/Ringer/OSA Light: a. Light turns on GREEN when there is a

13

voicemail left with your voicemail feature (from local phone company). b. Light
turns RED when the ringer switch is in the OFF position. c. Light turns ORANGE
when the OSA feature is active.

(Ringer) TONE: press this button to choose the desired incoming ring tonality.

14

Choose one of the six available ring tones to select the most favorable ringer.

(Ringer) Volume +/-: press the keys to increase/decrease the volume of the

15

incoming ring.

(Ringer) ON/OFF switch: use this switch to turn the ringer on or off. When

16

the switch is set to OFF, the light at the top of the phone lights up RED.

17

Headset Port: insert a standard headset (2.5mm plug) to use instead of

3 - Clarity Power/High frequency emphasis response: best
used to hear high frequency sounds;

4 - Multi Band Compression with high frequency emphasis
response: best setting for speech intelligibility.

OSA

OSA

1. Press and hold the desired memory location (M1-M10 and
Emergency) to store the number. The phone will beep to
confirm you are in memory programming mode. See Figure 10.

2. Enter the telephone number you wish to store (up to 31
digits). If no button is pressed within 30 seconds, the phone will
time out and go back to idle or talk mode.

3. Press the HOLD/PROGRAM button to save the desired
number. The phone will beep to confirm the number has been
saved. See Figure 11.

4. To change a Memory location, reprogram using the same
procedure with the button to be changed.

M8

Figure 10

M9

M10

Figure 11

To dial the saved numbers:

1. In handset mode, lift the handset and press the appropriate
memory button.

2. In speakerphone mode, press the appropriate memory button
with the handset in the cradle.

OUTGOING SPEECH AMPLIFICATION (OSA)

This function amplifies your speech so it becomes louder to the
person on the other end of the call. To enable this function, press and
hold the BOOST/OSA button for three seconds (see Figure 12).
The phone beeps; the function can be enabled/disabled while on a
phone call or in standby mode.
To verify the function is active, lift the handset and check the light at
the top of the phone. If the light is ORANGE, the function is active. To
adjust the level of amplification for your voice, use the switch on the
side of the phone labeled “Outgoing Speech Amplification” (OSA). You
can choose between three levels: Low, Med and High (see Figure 13).

To return to the default setting for your voice volume level, press and
hold the BOOST/OSA button again for three seconds. You will hear
a beep confirming that the function is disabled. To verify, the light at
the top of the phone should not be orange when you are on a call.

handset.

Outgoing Speech Amplification (OSA) Switch: use the switch to set the

18

level of the outgoing speech amplification level. To enable/disable the OSA switch,
press and hold the BOOST/OSA button for three seconds (see OSA section).

19

Neckloop Port: insert a standard neckloop (mono, 3.5mm plug) to use with

your T-coil equipped hearing aid. We recommend the Clarity CE30 neckloop.

Figure 6

Figure 7

Figure 8

NOTE: Boost button is not active in speakerphone mode.

NOTE: In order to experience the best audio quality for both parties

during a call, we recommend you turn on this function only if your
voice is too quiet. OSA is not active in speakerphone mode.

Boost Override

Boost Override Switch: set to ON if you wish for the BOOST function to be

26

20

enabled at the beginning of all calls.

Missed Call Switch: set to ON if you wish to have the Missed Call light

21

DC9V, 500mA

LINE

enabled.

Voice Mail Switch: set to ON if you wish for the light at the top of the

22

phone to turn GREEN when you have voicemail (service from your phone service
provider).

Tone/Pulse Switch: set this switch to the desired dialing method.

27

23

Talk Keypad Switch: set to ON if you wish to hear the numeric keys pressed

24

during dialing - both in handset and speakerphone modes. NOTE: “star” and
“pound” keys are not part of this feature.

BEDSHAKER Port: insert the optional bedshaker (sold separately). It will

25

vibrate to indicate incoming rings.

26

LINE Port: see INSTALLING YOUR XL40D section.

27

POWER Port (9V,500mA): see INSTALLING YOUR XL40D section.

On the bottom of the XL40D, there is a Boost Override switch.
When this is set to ON the Boost function is automatically enabled
every time the phone is picked up. In standard use, when the Boost
Override switch is set to OFF, the Boost function will turn off after
the phone is hung up. Setting this switch to ON is suggested if all the
users of the phone need the amplification. Setting this switch to OFF
is useful when people with varying hearing ability use the phone. See
Figure 9.

WARNING: VOLUME MAY BE LOUD.

PROCEED WITH CARE.

Figure 9

Boost

Override

ON

OFF

Headset Neckloop

Figure 12

Outgoind Speech

Amplification (OSA)

Lo Med Hi

TECHNICAL INFORMATION

Amplified dB Level: 50dB/124 dBSPL
Tone control range: From 300 to 3000Hz using one slide control
Dimensions:

Size: 9 1/2” x 7” x 3 1/4” (24.13cm x 17.78cm x 8.25cm)
Weight: 2.52 lbs. (1.14 kg)

Power Requirements:

DC Adapter: 9VDC, 500 mA
Batteries: 4 AA alkaline batteries (not included)

Figure 13

WARRANTY SERVICE INFORMATION

SECTION 7 SECTION 8 SECTION 9 SECTION 10 SECTION 11

INTRODUCTION TO CLARITYLOGIC

ClarityLogic is the name of our simplified and easy-to-

use customer support service. While talking to a Clarity
representative, the telephone sends information such as its
model name and settings to Clarity. The representative is
immediately aware of the type and current settings of the
phone. This will allow any troubleshooting call to be quick and
simple, helping you find exactly what you are looking for. Just call
1-877-LOGIC24 (1-877-564-4224) to find out how Clarity is
there to make life easier.

ClarityLogic® Memory Dial

For your convenience, Clarity has pre-programmed the customer
support number into your phone’s blue ClarityLogic button.

NOTE: ClarityLogic has been designed to work with the Plain
Old Telephone Service (POTS). If your phone service is provided
by a broadband service provider, ClarityLogic may not work.
ONLY CLARITYLOGIC MAY BE DISABLED. ALL OTHER
FEATURES WORK AS DESCRIBED IN THIS USER GUIDE.

SUBSCRIPTION DATA AND PRIVACY POLICY

Your device will automatically send Clarity various types of
information as part of the Clarity services, which may include
the phone number associated with your device. This information
may be combined with account and other information we have
on record regarding you or your device or may be transmitted
to us by your device. To assist with remote diagnostics and other
customer services functions, your device may also regularly send
us certain information associated with your device, including
software and hardware settings, the phonebook, caller ID history
and other information you have stored on the device. All of such
information, together with other information that we have on
record regarding you and your device, is collectively referred to
as the “Subscription Data.” We use this information to diagnose
and troubleshoot any device issues as well as to provide you
with the services.

You agree that Clarity and its subsidiaries, affiliates, partners,
suppliers and agents (collectively, “Affiliates”) may collect,
store, access, disclose, transmit, process and otherwise
use your subscription data to provide you with the Clarity
services, address your requests, provide technical support,
process transactions for your account and otherwise use such
subscription data in accordance with Clarity’s privacy policy
(http://clarityproducts.com/about-clarity/privacy-policy/), which
is hereby incorporated by reference. Clarity may also provide
or enable certain services through your device that rely upon
location information. In order to provide such services, Clarity
and its Affiliates may collect, store, access, disclose, transmit,
process and otherwise use your location data (including real
time geographic information) in accordance with Clarity’s
privacy policy.

TROUBLESHOOTING

No Dial Tone/Phone Will Not Operate

1. Check all phone cords and connections. Make sure they are
plugged in securely.

2. Plug unit into a different phone jack to help determine if the
difficulty is with the phone or the phone jack.

3. Switch out handset or telephone line cords.

4. Disconnect any other equipment that may be attached to the
phone.
Unable To Dial Out

1. Make sure the TONE/PULSE switch is set correctly.

2. Phone may be at the end of a long line of phones (loop). Phone
may not be getting enough power from the phone line. It may be
necessary to wait for a few seconds after lifting the handset to begin
dialing.

3. The XL40D is not compatible with Digital PBX Systems. If a
standard, single line phone works on the system, your XL40D should as
well.

4. There is an advanced computer running inside the XL40D.
Sometimes after the handset is picked up, it will take a little less than
a second to engage the phone. Since it is not immediate, if you dial a
number before the computer engages, it will not receive the entire
phone number that is dialed.

The Person On The Other End Cannot Hear You

1. Too many phones or phone devices on the line may affect your
phone’s transmission. As a guideline, more than five phones or phone
devices may overload the phone line. Disconnect one or two devices
to see if that eliminates the problem. If not, contact your local phone
company for load guidelines.

2. You may not be speaking directly into the transmitter. Always
speak directly into the mouthpiece in your normal tone of voice.

Unable To Hear Phone Ringer

1. Too many phone or phone devices on a line may cause your
phone to not ring. Disconnect one or two of the devices to see if the
problem is eliminated. If not, contact your local phone company for load
guidelines.

2. If power is not being supplied to the phone, the extra loud ringer
will not work.

3. Check the Ringer ON/OFF switch to see if the ringer is off.

Volume Control Does Not Work

1. BOOST must be activated to turn on the additional amplification.

2. Check power connections. BOOST will not work without power
or backup batteries.

Unable To Access Automated Systems

Automated systems used by banks, long distance voicemail and
other applications require that a phone be set to TONE dialing. Check
the switch on the bottom of the phone labeled TONE/PULSE and set
to TONE. This will enable the phone to be compatible with these
automated systems.

If the power goes out, or the AC Adapter is not properly connected
to the phone, the amplification, extra loud ringer and the lighted keypad
will not work. If you have backup batteries installed, amplification will
still work, but the phone will drain the backup batteries very quickly.
This will cause the need for the batteries to be changed frequently and
the Low Battery indicator light to constantly illuminate.
Do I Need to Install Batteries? Batteries are optional. They provide
backup in case of a power outage. They are recommended in areas of
frequent power outages. This phone uses four alkaline batteries. When
installed and fully charged, the batteries maintain the high amplification
for your telephone.

Still Not Working? If, after going through this checklist, the
XL40D is still not functioning properly, call ClarityLogic at
1-877-LOGIC24 (1-877-564-4224).

REGULATORY COMPLIANCE

Part 68 of FCC Rules Information

a) This equipment complies with Part 68 of the FCC rules and the
requirements adopted by the ACTA. On the bottom of this equipment
is a label that contains, among other information, a product identifier in
the format US:AAAEQ##TXXXX. If requested, this number must be
provided to the telephone company.

b) A plug and jack used to connect this equipment to the premise’s
wiring and telephone network must comply with the applicable FCC
Part 68 rules and requirements adopted by the ACTA. A compliant
telephone cord and modular plug, RJ11C USOC, is provided with this
product. It is designed to be connected to a compatible modular jack
that is also compliant. See installation instructions for details.

c) The REN is used to determine the number of devices that may be
connected to a telephone line. Excessive RENs on a telephone line may
result in the devices not ringing in response to an incoming call. In most
but not all areas, the sum of RENs should not exceed five (5.0). To be
certain of the number of devices that may be connected to a line, as
determined by the total RENs, contact the local telephone company. For
products approved after July 23, 2001, the REN for this product is part
of the product identifier that has the format US:AAAEQ##TXXXX.

The digits represented by ## are the REN without a decimal point (e.g.,
03 is a REN of 0.3). For earlier products, the REN is separately shown
on the label.

d) If this telephone equipment causes harm to the telephone network,
the telephone company will notify you in advance that temporary
discontinuance of service may be required. But if advance notice isn’t
practical, the telephone company will notify customers as soon as
possible. Also, you will be advised of your right to file a complaint with
the FCC if you believe it is necessary.

e) The telephone company may make changes in its facilities, equipment,
operations or procedures that could affect the operation of the
equipment. If this happens, the telephone company will provide advance
notice in order for you to make necessary modifications to maintain
uninterrupted service.

f) If trouble is experienced with this telephone equipment, for repair or
warranty information, please contact Clarity at 1-800-426-3738. If the
equipment is causing harm to the telephone network, the telephone
company may request that you disconnect the equipment until the
problem is resolved.

g) This telephone equipment is not intended to be repaired and it
contains no repairable parts. Opening the equipment or any attempt to
perform repairs will void the warranty. For service, call 1-800-426-3738.

h) Connection to party line service is subject to state tariffs. Contact
the state public utility commission, public service commission or
corporation commission for information.

i) If your home has specially wired alarm equipment connected to the
telephone line, ensure the installation of this telephone equipment does
not disable your alarm equipment. If you have questions about what will
disable alarm equipment, consult your telephone company or a qualified
installer.

j) This telephone equipment is hearing aid compatible.

Customer-Owned Coin/Credit Card Phones:

To comply with state tariffs, the telephone company must be given
notification prior to connection. In some states, the state public utility
commission, public service commission or corporation commission must
give prior approval of connection.

REGULATORY COMPLIANCE

Part 15 of FCC Rules Information

This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.

Your equipment has been tested and found to comply with the limits of a Class
B digital device, pursuant to Part 15 of FCC rules. These limits are designed
to provide reasonable protection against harmful interference in residential
installation.

This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation; if this equipment does
cause harmful interference to radio or television reception (which can be
determined by turning the equipment off and on) you are encouraged to try to
correct the interference by one of the following measures:

1. Where it can be done safely, reorient the receiving television or radio
antenna.

2. To the extent possible, relocate the television, radio or other receiver with
respect to the telephone equipment. (This increases the separation between
the telephone equipment and the receiver.)

3. Connect the telephone equipment into an outlet on a circuit different from
that to which the television, radio or other receiver is connected.

4. Consult the dealer or an experienced radio/TV technician for help.
WARNING: Changes or modifications not expressly approved by the

manufacturer responsible for compliance could void the user’s authority to
operate the equipment.

Industry Canada Technical Specifications

This product meets the applicable Industry Canada technical
specifications.

Before installing this equipment, users should ensure that it is permissible to
be connected to the facilities of the local telecommunications company. The
equipment must also be installed using an acceptable method of connection.
In some cases, the company’s inside wiring associated with a single line
individual service may be extended by means of a certified connector assembly
(telephone extension cord). The customer should be aware that compliance
with the above conditions may not prevent degradation of service in some
situations. Repairs to certified equipment should be made by an authorized
Canadian maintenance facility designated by the supplier.
Any repairs or alterations made by the user to this equipment, or equipment
malfunctions, may give the telecommunications company cause to request the
user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines and internal metallic water
pipe system, if present, are connected together. This precaution may be
particularly important in rural areas.

WARNING: Users should not attempt to make such connections
themselves, but should contact the appropriate electrical inspection authority,
or electrician, as appropriate.

The Ringer Equivalence Number is an indication of the maximum number of
terminals allowed to be connected to a telephone interface. The termination
on an interface may consist of any combination of devices subject only to the
requirement that the sum of the Ringer Equivalence Numbers of all the devices
does not exceed five.

(The term “IC:” before the certification/registration number only signifies that
the Industry Canada technical specifications were met.)

The party responsible for regulatory compliance:

Clarity, a Division of Plantronics, Inc.
4289 Bonny Oaks Drive
Chattanooga, TN 37406
Phone: [phone]

The following warranty and service information applies only to products
purchased and used in the U.S. and Canada. For warranty information in other
countries, please contact your local retailer or distributor.
Limited Warranty: Clarity, a division of Plantronics, Inc. (“Clarity”) warrants
to the original consumer purchaser that, except for limitations and exclusions
set forth below, this product shall be free from defects in materials and
workmanship for a period of one (1) year from the date of original purchase
(“Warranty Period”). The obligation of Clarity under this warranty shall be at
Clarity’s option, without charge, of any part or unit that proves to be defective
in material or workmanship during the Warranty Period.

Exclusions from Warranty: This warranty applies only to defects in factory
materials and factory workmanship. Any condition caused by accident, abuse,
misuse or improper operation, violation of instructions furnished by Clarity,
destruction or alteration, improper electrical voltages or currents, or repair
or maintenance attempted by anyone other than Clarity or an authorized
service center, is not a defect covered by this warranty. Telephone companies
manufacture different types of equipment and Clarity does not warrant that its
equipment is compatible with the equipment of a particular phone company.

Implied Warranties: Under state law, you may be entitled to the benefit of
certain implied warranties. These implied warranties will continue in force only
during the warranty period. Some states do allow limitations on how long an
implied warranty lasts, so the above limitation may not apply to you.

Incidental or Consequential Damages: Neither Clarity nor your retail
dealer or selling distributors has any responsibility for any incidental or
consequential damages including without limitation, commercial loss or profit,
or for any incidental expenses, expenses, loss of time, or inconvenience. Some
states do not allow exclusion or limitation of incidental or consequential
damage, so the above limitation or exclusion may not apply to you.

Other Legal Rights: This warranty gives you specific legal rights and you may
also have other rights which vary from state to state.

To obtain warranty service, please prepay shipment and return the unit to the
appropriate facility listed below.

Clarity Service Center
4289 Bonny Oaks Drive
Chattanooga, Tennessee 37406
Tel: [phone] or 800-426-3738
Fax: [phone] or 800-325-8871

Plantronics Service Centre
2732 Etienne Lenoir
Laval, Quebec H7R 0A3
Canada
Tel: [phone] or 514-956-8363
Fax: [phone]
Please use the original container, or pack the unit(s) in a sturdy carton with

sufficient packing material to prevent damage. Include the following information:
A proof-of-purchase indicating model number and date of purchase;
Bill-to address;
Ship-to address;
Number and description of units shipped;
Name and telephone number of person to call, should contact be necessary;
Reason for return and description of the problem.
Damage occurring during shipment is deemed the responsibility of the carrier,

and claims should be made directly with the carrier.

PRINTED IN CHINA

USER GUIDE

M8

M9

M10

TM

XL40D

™

XL40D

Amplified Telephone

with DCP™

HOLD/

PROGRAM

RD/P

BOOST

1 2 3 4

OSA

TONE

© 2010 Clarity, a Division of Plantronics, Inc. All rights reserved. Amplifying your life,
Clarity, the amplification device, Clarity and the amplification device combined, Clarity
Professional, XL40D, Digital Clarity Power and DCP are trademarks or registered
trademarks of Plantronics, Inc.
Rev. K (09-10)

CONTENTS & PARTS CHECKLIST

Your package includes all the items as shown here. If there is anything
missing, please contact our Customer Care Department immediately.

NOTE: PLEASE RETAIN A COPY OF PROOF OF
PURCHASE FOR YOUR RECORDS.

M8

M9

M10

™

XL40D

Handset

Base unit

DC adapter

HOLD/

PROGRAM

RD/P

TONE

1 2 3 4

SPKR

FLASH

BOOST

OSA

VOLUME

SPKR

FLASH

VOLUME

Clarity, a Division of Plantronics, Inc.

4289 Bonny Oaks Drive
Chattanooga, TN 37406
1-800-426-3738

www.clarityproducts.com

Telephone line cords

(one long cord and

one short cord)

Handset coil cord

USER GUIDE

M8

M9

M10

XL40D

HOLD/

SPKR

PROGRAM

RD/P

FLASH

BOOST

OSA

VOLUME

TONE

1 2 3 4

XL40D

™

Amplified Telephone

with DCP™

Clarity, a Division of Plantronics, Inc.

4289 Bonny Oaks Drive, Suite 106
Chattanooga, TN 37406
1-800-426-3738

www.clarityproducts.com

TM

User guide

Mounting bracket