Plantronics WG200-B User Manual

Voyager® PRO UC

Wireless Headset System

WG200/B

User Guide

Welcome

Congratulations on purchasing your new Plantronics product. This user guide contains instructions for setting up and using your Voyager PRO UC WG200/B (BUA-200 USB Adapter + WH200/B (Voyager® PRO) Headset) Wireless Headset System.

Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.

Plantronics Voyager PRO UC User Guide

Contents

1 Package Contents and Features .................................4

1.1 USB Adapter ............................................................ 4

1.2 Headset ................................................................... 4

2 Set Up ........................................................................ 6

2.1 Connecting USB Adapter to PC .............................. 6

2.2 Charging Headset .................................................... 6

2.3 Fitting Headset ........................................................ 6

3 Test Call ......................................................................8

3.1 Making a Test Call .................................................... 8

4 System Information .....................................................9

Muting Headset During a Call ........................................ 9

USB Adapter Indicator Light .......................................... 9

Headset Controls and Indicators ................................... 9

Checking Battery Status .............................................. 10

Automatic Battery Status Alerts .................................. 10

Out of Range Warning ................................................. 10

Pairing Headset to USB Adapter ................................. 10

5 Using Your Headset with Your Bluetooth

Mobile Phone ............................................................11

Pairing Your Headset to Your Bluetooth

Mobile Phone ............................................................... 11

Placing, Answering and Ending Calls

with Your Headset and Bluetooth Mobile Phone ......... 11

6 PerSono® Suite Software ..........................................12

Softphone Support ...................................................... 12

Battery Life ................................................................... 12

Settings Screen – Headset and USB Adapter ............. 13

Help for USB Adapter Settings .................................... 13

PC Panel Screen .......................................................... 14

Advanced Settings ....................................................... 14

Support Screen ............................................................ 14

Updates ....................................................................... 14

7 Troubleshooting and Common Questions .................15

Plantronics Voyager PRO UC User Guide

1 Package Contents and Features

1.1 Voyager PRO UC USB Adapter and Charger

USB Adapter

CD includes:

• PerSono® Suite Software

• Complete User Guide

USB Charging Cable

1.2 Voyager PRO UC WH200/B Headset

Headset with Pre-Installed Medium

Eartip

AC Charger

Soft Gel Eartips (Small & Large)

and Foam Eartip Covers

Plantronics Voyager PRO UC User Guide 4

Voyager PRO UC USB Adapter Features

Pairing Button

Indicator Light

Voyager PRO UC WH200/B Headset Features

Volume Up (+) and Down (-) Buttons (also controls mute)

Call Control Button

Micro USB Charging Jack

Dual Microphones with Wind Screens

Status Indicator Light

Eartip

Power On/Off Check Battery Button

Plantronics Voyager PRO UC User Guide 5

2 Set Up

2.1 Connecting USB Adapter to PC

1 Insert the USB adapter into USB Port on PC. The indicator

light on the USB adapter will be solid red to indicate the USB adapter is powered on.

IMPORTANT NOTE For best performance it is recommended

that Windows is updated with Service Pack levels listed below:

Microsoft Windows® XP-Service Pack 3 (SP3) or later

Microsoft Windows Vista®-Service Pack 1 (SP1) or later

NOTE The USB charging cable can also be used to charge the

headset. To successfully charge your headset with the USB cable the PC must be on and in active state (not standby). The charging time will vary according to the number of other devices drawing power from the PC’s USB port(s).

2.3 Fitting Headset

The headset comes conﬁgured for the right ear. Ensure a proper ﬁt for optimal sound clarity and comfort.

1 Guide the earloop behind your ear and place the

headset so that the speaker and eartip rest comfortably in your ear.

2.2 Charging Headset

1 Connect the AC charger to outlet and headset.

The indicator light on the headset will be solid red to indicate that the headset battery is charging.

2 Charge for at least 30 minutes prior to the ﬁrst use.

A full charge takes 1.5 hours.

CHARGING TIME

Indicator Light

NOTE Always charge at near room temperatures; never charge

battery at temperatures below 0ºC (32ºF) or above 40ºC (104ºF).

30 min .....................

Minimum charge before ﬁrst use

1.5 hours ................

Full charge

2 For optimal voice clarity, pivot the boom up or down to

point the microphones toward the corner of your mouth.

The headset can be worn on either ear by adjusting the microphone boom. To convert for wearing on the left ear:

3 Pivot the boom into an upright position.

4 Rotate the boom and speaker to the other side of the

headset.

Plantronics Voyager PRO UC User Guide 6

+ 11 hidden pages