Welcome
Congratulations on purchasing your new Plantronics product. This user guide contains instructions for setting up and using your
Savi W445 (D100 USB Adapter + WH500 Headset) Wireless Headset System.
Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.
Plantronics Savi User Guide
Contents
1 Package Contents ................................................................ 4
2 System Features ................................................................... 5
3 Headset Setup ...................................................................... 6
Installing the Headset Battery ........................................ 6
Customize the Headset ................................................. 6
Wearing the Headset ..................................................... 7
Fitting the Headset with a Headband ............................ 7
4 System Setup ....................................................................... 8
Connecting the Power Supply ....................................... 8
Docking and Charging the Headset ............................... 8
Charging the Spare Battery ........................................... 8
Connecting the USB Adapter to your PC ..................... 9
USB Adapter Indicator Light .......................................... 9
Loading software .......................................................... 9
5 Using Your Headset System ............................................... 10
Powering Up the Headset ............................................ 10
Talk Time ...................................................................... 10
Muting a Headset During A Call .................................. 10
Right Ear Headset Button Functions ........................... 10
Replacing Your Headset Battery .................................. 11
Placing the Headset in Sleep Mode ............................ 11
Battery Storage Time ................................................... 11
Headset Tones ............................................................. 11
Battery Life ................................................................... 11
Headset Indicator Light ............................................... 12
Subscribing a Headset ................................................ 12
Ending Subscription .................................................... 12
6 Making Calls With your Headset and PC ........................... 13
Software Installation ................................................... 13
Making Calls With Your Headset and PC ................... 13
Auto Answer ................................................................ 13
7 Plantronics Control Panel ................................................... 15
Devices Tab ................................................................. 15
Applications Tab .......................................................... 17
Preferences Tab ........................................................... 18
About Tab .................................................................... 18
8 Plantronics Update Manager .............................................. 19
Check for Updates Automatically ................................ 19
Check for Updates Now .............................................. 19
Install Checked Updates.............................................. 19
9 Troubleshooting and Common Questions .......................... 20
10 Appendix .......................................................................... 21
Left Ear Headset/Savi System Button Functions ........ 21
Right Ear Headset/Savi System Button Functions ...... 22
Plantronics Savi User Guide
1 Package Contents
Savi W445 USB Adapter and Charger
USB Adapter
Base Power Supply
Deluxe USB Charging
Cable
Deluxe Charger Base with Spare Battery
Savi WH500 Headset
Headbands
Headset
Battery
Fit kit with earloops, eartips and foam sleeve
Plantronics Savi User Guide 4
2 System Features
Savi USB Adapter Features
Indicator Light
Subscription Button
Savi WH500 Headset Features
Volume and Mute Button
(press in to mute/unmute)
Headset (tted with earloop and eartip)
Call Control Button
Indicator Light
Microphone
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3 Headset Setup
Installing the Headset Battery
Position the battery as shown on the headset and slide
into position until the battery snaps into place.
NOTE This product has a replaceable battery. Use only the
battery type supplied by Plantronics.
Customize the Headset
The headset can be converted for wearing on the left or right ear
with either an earloop or headband.
Right earloop conguration
4 Press in to attach.
Left earloop conguration
1 Choose the size of earloop that fits most comfortably.
Align the earloop as shown and insert it onto the
headset.
2 Rotate the earloop up 90 degrees.
90º
1 Choose the size of earloop that fits most comfortably.
Align the earloop as shown and insert it onto the
headset.
2 Rotate the earloop up 90 degrees.
90º
3 Choose the size and style of eartip that fits most
comfortably. Align the eartip with the notch facing the
microphone as shown.
3 Choose the size and style of eartip that fits most
comfortably. Align the eartip with the notch facing the
microphone as shown.
4 Press in to attach.
Plantronics Savi User Guide 6
Wearing the Headset
Fitting the Headset with a Headband
When you wear the headset, the microphone should rest as close
to your cheek as possible without touching. The microphone
can be adjusted inward by the pivoting earpiece to optimize the
position of the headset.
1 Slide the headset over and behind your ear and fit the
ear tip into your ear.
2 Place your index finger on the headset indicator light
and gently push in towards your cheek. As the headset
is pushed in, you will feel soft clicks as the pivoting earpiece
moves the microphone close to your mouth.
The headset can be rotated for wearing on the left or right ear.
1 Hold the headband so it is aligned to receive the headset
as shown and insert the headset into the headband.
2 Rotate the headset up.
3 To optimize the position of the headset, push the
headset in so the microphone is close to your mouth.
Plantronics Savi User Guide 7