Plantronics W430 User Manual

Savi® W430

Wireless Headset System

User Guide

Welcome

Congratulations on purchasing your new Plantronics product. This user guide contains instructions for setting up and using your Savi W430 (D100 USB Adapter + WH210 Headset) Wireless Headset System.

Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.

The enclosed DECT 6.0 wireless product uses restricted wireless radio frequencies which vary by country. DECT 6.0 devices are generally authorized for use in The Americas. Use of this DECT 6.0 product in unauthorized countries is a violation of law, may disrupt telecommunications networks and devices, and can subject you to ﬁnes and penalties by regulatory agencies. For speciﬁc countries in which DECT 6.0 devices may be lawfully used, please consult the following:

http://www.dect.org/content.aspx?id=28

Plantronics Savi User Guide

Contents

1 Package Contents and Features .................................4

1.1 USB Adapter ............................................................ 4

1.2 Headset ................................................................... 4

2 Set Up .........................................................................6

2.1 Connecting USB Adapter to PC .............................. 6

2.2 Connecting Power Supply to Charger Base ............ 6

2.3 Docking and Charging Headset ............................... 6

2.4 Fitting Headset ........................................................ 7

3 Using Your Headset System ........................................8

Powering Up Headset .................................................... 8

Placing, Answering and Ending Calls with PC .............. 8

4 System Information .......................................................... 9

USB Adapter Indicator Light .......................................... 9

Muting a Headset Call ................................................... 9

Subscribing a Master Headset .................................... 10

Conferencing In Up to Three Additional Headsets ...... 10

Switching Between Wideband and Narrowband

audio ............................................................................ 10

Setting the Range ........................................................ 10

Ending Subscription .................................................... 10

Placing the Headset in Sleep Mode ............................ 10

Talk Time ...................................................................... 11

Headset Button Functions ........................................... 11

Headset Indicator Light ............................................... 11

Toggling On/Off Headset In-Use Indicator Light ......... 11

Headset Tones ............................................................. 11

Out of Range Warning ................................................. 11

Low Battery Warning ................................................... 11

Mute Warning .............................................................. 11

5 Plantronics Software Platform ...................................12

Softphone Support

Plantronics Update Manager ....................................... 12

Plantronics Control Panel

Battery Life

Devices Tab ................................................................. 13

Applications Tab

Preferences Tab

About Tab

Help for Device Settings - USB Adapter ..................... 16

Help for Device Settings - Advanced .......................... 16

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6 Troubleshooting and Common Questions .................17

Plantronics Savi User Guide

1 Package Contents and Features

1.1 Savi W430 USB Adapter and Charger

USB Adapter

Base Power Supply

1.2 Savi WH210 Headset

Headset with Pre-Installed Eartip

Charger Base

USB Charging Cable

Extra Eartips

Plantronics Savi User Guide 4

Savi USB Adapter Features

Indicator Light

Subscription Button

Savi WH210 Headset Features

Volume Up Button

Volume Down Button

(also controls mute)

Call Control Button

Indicator Light

Microphone

Plantronics Savi User Guide 5

2 Set Up

2.1 Connecting USB Adapter to PC

1 Insert the USB adapter into USB Port on PC. The indicator

light on the USB adapter will be solid red to indicate the USB adapter is powered on and will turn solid green when it ﬁnds the headset.

NOTE The headset may have to be charged before the USB

adapter can ﬁnd it.

2.3 Docking and charging headset

1 Gently push the headset into the charging cradle.

The charging indicator light on the charger base will ﬂash green to indicate that the headset battery is charging.

2 Charge for at least 20 minutes prior using for the ﬁrst time.

A full charge takes 3 hours. The indicator light will turn solid green.

2 The USB adapter can be folded as shown.

IMPORTANT NOTE For best performance it is recommended

that Windows is updated with Service Pack levels listed below:

Microsoft Windows

Microsoft Windows Vista

XP Service Pack 3 (SP3) or later

Service Pack 1 (SP1) or later

2.2 Connecting Power Supply to Charger Base

1 Connect the base power supply into the power jack on

the charger base.

CHARGING TIME

20 min .....................

Minimum charge before ﬁrst use

3 hours ...................

Full charge

Charging Indicator Light

NOTE The USB charging cable can also be used to charge the

headset. To successfully charge your headset with the USB cable the PC must be on and in an active state (not standby). The charging time will vary according to the number of other devices drawing power from the PC’s USB port(s).

2 Connect the power supply to the outlet. The charging

indicator light will be solid green.

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+ 12 hidden pages