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BLUETOOTH® HEADSET

Guía del usuario

EN ENGLISH

TABLE OF CONTENTS

Welcome

What is Bluetooth?

Package Contents & Features

Charging

Pairing

Custom Fit

Headset Controls

Stereo Headset Controls

Indicators

Range

Hands-FreeFeatures

Optional Accessories

Troubleshooting

Product Specifications

Technical Assistance

Limited Warranty

Important Safety and Operational Information

Regulatory Notices

3

3

4

5

6

8

12

13

15

15

16

17

18

19

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Plantronics Voyager 855

Welcome

Thank you for choosing the Plantronics Voyager™ 855 headset. To get the most from your new headset, we recommend that you take the following steps:

1.Read this User Guide, including all the safety information at the end of this guide, before you use your headset.

. If you need assistance, please do the following:

Follow the steps in the “Troubleshooting” section on page 18.

Contact the Plantronics Technical Assistance Center at 866-363-BLUE(2583) or visitwww.plantronics.com/support.

. Visitwww.plantronics.com/productregistration to register your headset online, so we can provide you with the best possible service and technical support.

NOTE: If you are considering returning the product, please contact the Technical Assistance Center first.

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What is Bluetooth?

Bluetooth wireless technology provides a way for devices to communicate with each other usingshort-rangeradio frequency instead of wires.

Any two Bluetooth devices can communicate as long as they both haveBluetooth turned on, they are within range, and they have been paired – a quick “handshake” that connects the two devices.

Bluetooth range is up to 33 feet (10 meters). Obstructions, such as walls or other electronic devices, can cause interference or shorten the effective range. For optimal performance, place your headset and phone on the same side of your body.

Plantronics Voyager 855

 

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Package Contents & Features

 

1

 

5

 

2

 

 

 

4

3

6

1.

Call control button (on/off)

 

 

. Mute microphone

 

 

(Pause/Play*)

 

. Volume up/down

 

 

(Track forward/back*)

7

. Extendable boom

 

5.

Microphone port

 

6.

Ear loop stabilizer

 

7.

Stereo plug-incable

 

8.

Sound isolating ear bud

 

 

(small, medium and large)

8

9.

AC Charger 100 – 240V

 

* Stereo mode only and

 

requires Bluetooth AVRCP

 

(Audio Video Remote Control

9

Profile). See “Stereo Headset

Controls” on page 13 for

details.

 

Plantronics Voyager 855

Charging

Before you use your headset for the first time, charge it for at least 1 hour. It takes approximately 3 hours to fully charge your headset.

1. Connect the charger cable to the headset.

. Plug the charger into a power outlet.

While your headset is charging the indicator glows red. When your headset is fully charged, the indicator turns off.

WARNING: Do not use your headset while it is connected to the charger.

Check the charge level

When your headset is on, simultaneously press and hold the call control button and the volume down button for about two seconds. The indicator flashes red to show the charge level.

EN ENGLISH

Red Flashes Battery Level

1More than 2/3 full

21/3 to 2/3 full

3Less than 1/3 full

Plantronics Voyager 855

EN ENGLISH

Pairing

Pairing is the process of introducing your headset to your phone. Before using your headset for the first time, you must pair it with your Bluetooth phone. Normally you need to pair your headset with your phone only once. To see a demo of the pairing process, visitwww.plantronics.com/easytopair.

QuickPair™ Technology

Your new headset includes Plantronics QuickPair technology to simplify the Bluetooth setup process. The first time you turn your headset on, your headset automatically enters pairing mode for 10 minutes. Once paired successfully, your headset stays on for instant use.

If not successfully paired after 10 minutes, your headset automatically powers off. When you turn the headset on again, it automatically goes into pairing mode until successfully paired with a Bluetooth phone.

To pair your headset for the first time:

1. Turn ON theBluetooth feature on your phone.

 

2

3

 

4

1

TIP: For most phones, select Settings/Tools > Connections >Bluetooth > On. See your phone’s user guide for more information.

. Press and hold the call control button to turn on your headset. (The indicator flashes red/blue to show that the headset is on and in pairing mode.)

TIP: If you don’t see the red/blue flash, press and hold the call control button to turn your headset off, and then press and hold the call control button again until you see the red/blue flash.

. Use the commands on your phone to locate your headset.

TIP: For most phones, select Settings/Tools > Connections >Bluetooth > Search > 8XXPlantronics. See your phone’s user guide for more information.

. When prompted for the passkey, enter 0000.

When pairing is successful, the red/blue indicator on your headset turns off. Your headset is now connected and ready to use.

Plantronics Voyager 855

Subsequent Pairing

If you’ve already paired your headset with another device, follow these steps:

1. Turn ON theBluetooth feature on your phone.

TIP: For most phones, select Settings/Tools > Connections >Bluetooth > On. See your phone’s user guide for more information.

. Turn the headset off by pressing and holding the call control button until the indicator turns red and then turns off.

. Turn the headset back on by pressing and holding the call control button until the indicator flashes red/blue. The headset remains in pairing mode for 3 minutes.

. Use the commands on your phone to locate your headset.

TIP: For most phones, select Settings/Tools > Connections >Bluetooth > Search > 8XXPlantronics. See your phone’s user guide for more information.

5.When prompted for the passkey, enter 0000.

When pairing is successful, the indicator on your headset turns off. Your headset is now connected and ready to use.

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Plantronics Voyager 855

EN ENGLISH

Custom Fit

The Plantronics Voyager 855 headset comes with three sizes of sound isolating ear buds. We recommend that you try all three ear buds to find the one that fits snugly in your ear. For added comfort and stability you can add the optional small or large ear loop stabilizer.

TIPS:

For optimum performance and a secure and comfortable fit, the headset should sit snugly in your ear canal with the microphone pointing toward the corner of your mouth.

If the ear bud is too big or too small, the headset may not stay in your ear, or you may have difficulty hearing.

Put on the headset

1.Hold the headset with the boom pointing directly at your cheekbone and the ear bud placed comfortably in your ear canal.

. Gently twist the headset downward while pressing it into your ear canal.

TIP: For optimal voice clarity, point the boom toward the corner of your mouth. The ear bud should be fully seated to the speaker post to ensure secure attachment.

WARNING: Select an ear bud that inserts comfortably in the ear canal. The ear bud should seal but not be forced down the ear canal. If the ear bud becomes lodged in the ear canal, seek medical attention immediately.

Plantronics Voyager 855

Choose an ear bud that fits

When the ear bud fits properly, it should be sealed in your ear so that you feel a slight amount of resistance when you remove the headset from your ear.

1. Remove the headset from your ear.

. Gently twist the ear bud while pulling it off the speaker post.

. Press a different ear bud onto the speaker post with the stem side of the ear bud facing downward.

TIP: Try using different size ear buds on the headset and stereoplug-incable. Do not assume that you need the same size for both ears.

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Plantronics Voyager 855

EN ENGLISH

Use the stereo plug-incable

You can use the stereo plug-incable to listen to music in stereo.

1.Insert the ear loop tab on the stereo cable into the slot on the under side of the headset until you feel it click into place.

TIP: You can attach the ear loop on either side of your headset, so that you can wear the headset on your right or left ear.

. Drape the stereoplug-incable across the back of your neck so that the headset hangs over one shoulder and the stereo ear bud hangs over the other shoulder.

. Guide the loop behind your ear. Gently twist the headset downward while pressing it into your ear canal.

. Gently press the ear bud on the stereo cable inside your other ear canal.

TIP: To remove the stereoplug-incable from your headset, gently pull the ear loop straight out of its slot.

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Plantronics Voyager 855

Use the optional ear loop stabilizer

For increased stability, you can attach the optional small or large ear loop stabilizer.

TIP: You can attach the ear loop stabilizer on either side of your headset, so that you can wear the headset on your right or left ear.

1.Insert the ear loop tab into the slot on the under side of the headset until you feel it click into place.

. Guide the loop behind your ear.

. Gently twist headset downward while pressing it into your ear.

TIP: To remove the ear loop stabilizer from your headset, gently pull the ear loop straight out of its slot.

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Plantronics Voyager 855

11

EN ENGLISH

Headset Controls

Action

Steps

Turn on the

Press and hold the call control button until the indicator

headset

glows blue.

 

Note: When your headset is in standby mode, the indicator is off.

 

To confirm that your headset is on, press any button or slide the

 

boom out. You should see a blue light flash or hear a tone.

Turn off the

Press and hold the call control button until the indicator glows

headset

red. When the power is off, the indicator stays off.

Answer a call

Briefly press the call control button, or slide the boom to the

 

open position.

End a call

Briefly press the call control button, or slide the boom to the

 

closed position.

Make a call

The call automatically transfers to your headset after you enter

 

the number on your phone and press send.

Toggle mute

Press the mute button.

on/off

 

Turn off the

Press and hold mute for 2 seconds while the headset is on.

online indicator

Headset will flash blue 4 times. Repeat action to activate

 

online indicators. Headset will flash blue 2 times.

Adjust volume

During an active call, press the volume button:

Volume up

Volume down

WARNING: Do not use headphones / headsets at high volumes for an extended period of time. Doing so can cause hearing loss. Always listen at moderate levels. Seewww.plantronics.com/healthandsafety for more information on headsets and hearing.

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Plantronics Voyager 855

Tips

If you’re wearing the headset, you hear ascending tones when the power turns on and descending tones when the power turns off.

When you receive a call, your phone may ring before your headset rings. Wait until you hear the ring in your headset to press the call control button and answer the call.

To reject a call and send the caller to voice mail, press the call control button for about 2 seconds.

If your phone supports voice dialing see Hands-FreeFeatures on page 16 and the instructions that came with your phone.

When mute is on, a low tone plays every 60 seconds.

Stereo Headset Controls

For stereo listening, your Bluetooth device must support theBluetooth Advanced Audio Distribution Profile (A2DP) profile. The A2DP profile defines howBluetooth devices stream stereo quality audio from one device to another. For example, music streamed from a mobile phone to a wireless headset.

If your Bluetooth device also supports the Audio/Video Remote Control Profile (AVRCP), you can use your headset to control music playback. For example, you can use functions such as pause, play, next/previous track, and volume controls. If your device does not support the AVRCP profile, then you must use the controls on your device to control music playback.

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Plantronics Voyager 855

13

EN ENGLISH

Stereo Headset Controls

1. Check yourBluetooth device’s instruction manual to determine whether your device supports the A2DP and AVRCP profiles.

. Pair yourBluetooth device with your headset. See “Pairing” on page 6 for instructions.

. Open the music player on yourBluetooth device.

. Do any of the following:

Action

Steps

Play/Pause music

Press the mute button.

Adjust volume

Press the volume button up/down to adjust

 

the volume level.

 

Note: You hear a tone for each volume

 

increase/decrease. When you reach the

 

max/min volume level, you hear a double

 

tone. See “Warning” on page 21.

Next track

Press and hold the volume up button for

 

about 2 seconds until you hear a tone indicat-

 

ing that the track has changed.

Previous track

Press and hold the volume down button for

 

about 2 seconds until you hear a tone

 

indicating that the track has changed.

Answering a call while listening

Press the call control button or slide the boom

to music

to the open position.

 

Note: When you receive a call, the music

 

pauses and the phone rings in your headset.

 

When you end the call, the music resumes.

Reject a call while listening to

Press the call control button for 2 seconds.

music

 

 

 

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Plantronics Voyager 855

Indicators

Action

Light

Tone

Charging

Solid red

None

Fully charged

None

None

Low battery

Triple red flash every 10 seconds

3 high tones every

 

 

10 seconds

Pairing

Flashes red and blue

1 low tone

Paired

Flashes blue

1 low tone

Turning on

Solid blue for 2 seconds

Ascending tones

Incoming call

3 blue flashes every 2 seconds

3 low tones every

 

 

2 seconds

Standby

None

None

Call in progress

1 blue flash every 2 seconds

None

Missed call

3 purple flashes every 10 seconds

None

Out of range

None

1 high tone

Back in range

None

1 low tone

Turning mute on

None

1 low-hightone

Mute is active

None

1 low tone every

 

 

60 seconds

Unmute

None

1 high-lowtone

Turning off

Solid red for 4 seconds

Descending tones

 

 

 

NOTE: To turn off the online indicator, see “Headset Controls” on page 12.

Range

To maintain a connection, keep your headset within 33 feet (10 meters) of the Bluetooth device. If there are obstacles between your headset and the device you may experience interference. For optimal performance, place your headset and phone on the same side of your body.

As you move out of range, audio quality degrades. When you are far enough away to lose the connection, you hear a high tone in the headset. The headset attempts to reconnect after 30 seconds. If you move back in range later, you can manually reconnect by pressing the call control button.

NOTE: Audio quality is also dependent upon the device with which the headset is paired.

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Plantronics Voyager 855

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EN ENGLISH

Hands-FreeFeatures

If your phone and your wireless service provider both support hands-freeoperation, you can use the following features:

Action

Steps

Redial the last number

Press the call control button twice. You hear 2 low

you called

tones after the second press.

Voice activated dialing

When the headset is on, press and hold the call

 

control button for about 2 seconds until you hear

 

1 low tone.

Reject a call

When your headset rings, press and hold the call

 

control button for about 2 seconds until you hear

 

1 long low tone.

Additional Features

Action

Steps

Transfer a call from your

While a call is in progress, press and hold the call

headset to your phone

control button until you hear a low tone.

Transfer a call from your

While a call is in progress, quickly press and release

phone to your headset

the call control button. You will then hear a low tone.

Enable/Disable online

Press and hold mute for 2 seconds. Headset will flash

indicators

blue 4 times. Repeat action to activate online indica-

 

tors. Headset will flash blue 2 times.

Listen to music

Press the mute button to play or pause the

 

streaming music.

 

Press and hold the volume up button for about

 

2 seconds to go to the next track.

 

Press and hold the volume down button for

 

about 2 seconds to go to the previous track.

NOTES:

To listen to stereo music from your headset, your Bluetooth device must support the A2DPBluetooth profile.

To control music playback, your Bluetooth device must also support the AVRCP

Bluetooth profile.

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Plantronics Voyager 855

Optional Accessories

Available for Purchase

76777-01

76772-03

Vehicle power charger

AC charger 100-240v

76774-01

76775-01

Stereo plug in cable

Ear loop stabilizer (M/L)

 

77069-01

 

Ear loop stabilizer (S)

76776-01

76016-01

Ear bud replacement pack

USB charging cable

(S, M, L)

 

To order please contact your Plantronics supplier or call 866-363-BLUE(2583) or go towww.plantronics.com/support.

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Plantronics Voyager 855

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EN ENGLISH

Troubleshooting

Problem

Solution

My headset does

Make sure the headset is fully charged and paired with

not work with my

your phone.

phone.

Headset was not in pairing mode when mobile phone

 

 

menu selections were made. See “Pairing” on page 6.

 

Incorrect menu selections were made on your mobile

 

phone. See “Pairing” on page 6.

My phone did not

Turn both your phone and headset off and on, and then

locate the headset.

repeat the pairing process on page 6.

I could not enter my

Turn both your phone and headset off and on, and then

passkey.

repeat the pairing process on page 6.

I cannot hear

The headset is not turned on. Press the call control button

caller/dial tone.

for approximately 2 seconds until you hear a tone or see

 

the indicator glow blue.

 

Your headset is out of range. Move the headset closer to the

 

phone or Bluetooth device. See “Range” on page 15.

 

Your headset battery is drained. Charge your battery using

 

the AC charger. See “Charging” on page 5.

 

The listening volume is too low. Press the volume up

 

button to increase the sound you hear in the headset.

Audio quality is

Make sure that you have a proper seal on the ear bud. See

poor.

“Custom Fit” on page 8.

I cannot hear

For stereo listening, your Bluetooth device must support

music.

the Bluetooth Advanced Audio Distribution Profile (A2DP),

 

which defines how Bluetooth devices stream stereo quality

 

audio from one device to another. For example, music

 

streamed from a mobile phone to a wireless headset.

Callers cannot hear

Mute is turned on. Press the mute button.

me.

Your headset is out of range. Move the headset closer to

 

 

the phone or Bluetooth device. See “Range” on page 15.

The ear buds do not

Try a different size ear bud. See “Custom Fit” on page 8.

fit my ear.

 

My headset falls out

Use the ear loop stabilizer for increased lateral support.

of my ear.

See “Custom Fit” on page 8.

 

Try a different size ear bud. For a proper fit, the ear bud

 

should create a seal. When the ear bud fits properly, you

 

feel a slight amount of resistance when you remove the

 

headset from your ear. See “Custom Fit” on page 8.

My ear bud needs

Remove the ear bud from the headset and wash it in warm

to be cleaned.

soapy water and rinse thoroughly. When the ear bud is

 

completely dry, put it back on your headset.

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Plantronics Voyager 855

Product Specifications

Talk time*

battery enables up to 7 hours

Stereo listening

battery enables up to 6 hours

time*

 

Standby time*

up to 160 hours

Range

up to 33 feet (10 meters)

Headset weight

11 grams

Headset weight with

15 grams

stereo plug-incable

 

Battery type

Lithium ion

Charge time

3 hours for full charge

Version

Bluetooth 2.0 + EDR (Enhanced Data Rate)

Bluetooth Profiles:

Headset Profile (HSP) for talking on the phone.

Hands-freeProfile (HFP) for talking on the phone and operating the phone.

Advanced Audio Distribution Profile (A2DP) for receiving high-qualityaudio content.

Audio/Video Remote Control Profile (AVRCP) for operating audio/video devices.

*Performance dependent on battery and may vary by device.

Technical Assistance

The Plantronics Technical Assistance Center (TAC) is ready to assist you. Call 866-363-BLUE(2583) or visit us on the Web atwww.plantronics.com/support. You can also call the Technical Assistance Center for accessibility information.

Limited Warranty

This warranty covers defects in materials and workmanship of products manufactured, sold or certified by Plantronics which were purchased and used in the United States.

The warranty lasts for one year from the date of purchase of the products.

This warranty extends to you only if you are the end user with the original purchase receipt.

We will, at our option, repair or replace the products that do not conform to the warranty. We may use functionally equivalent reconditioned/ refurbished/ remanufactured/pre-ownedor new products or parts.

To obtain service in the U.S., contact Plantronics at (866) 363-BLUE(2583).

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Plantronics Voyager 855

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EN ENGLISH

THIS IS PLANTRONICS’ COMPLETE WARRANTY FOR THE PRODUCTS.

This warranty gives you specific legal rights, and you may also have other rights that vary from state to state. Please contact your dealer or our service center for the full details of our limited warranty, including items not covered by this limited warranty.

Important Safety and

Operational Information

Please read the following safety and operational instructions before using your Bluetooth headset. Keep these instructions for future reference. When using yourBluetooth headset, these basic safety precautions and warnings should be followed to reduce the risk of fire, electric shock, injury to persons and damage to property.

This symbol identifies and alerts the user to the presence of important safety warnings.

WARNINGS

CHILDREN. Never allow children to play with the product – small parts may be a choking hazard.

Check local laws regarding use of a mobile phone and headset while driving. If you use the headset while driving, ensure your attention and focus remain on driving safely.

Use of a headset that covers both ears will impair your ability to hear other sounds. Use of such a headset while operating a motor vehicle or riding a bicycle may create a serious hazard to you and/or others, and is illegal in most states and regions

Observe all signs that require an electrical device or RF radio product to be switched off in designated areas, such as hospitals, blasting areas, potentially explosive atmospheres and aircraft. On aircraft, obey the airline regulations for use of wireless equipment.

To reduce the risk of electric shock, explosion or fire use only the supplied charger or Class 2 AC adapter to charge the headset. Ensure that the voltage rating (e.g. 120v, 60 Hz) corresponds to the power supply you intend to use.

Do not disassemble the AC adapter as this may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock or fire when the product is subsequently used.

Do not insert anything into the product because this may cause damage to the internal components or cause injury to you.

Avoid contact with liquids. Do not locate this product near water, for example, near a bathtub or sink, in a wet basement, or near a swimming pool.

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Plantronics Voyager 855