Plantronics MDA100 QD User Manual

MDA100 QD

Make the switch from desk
phones to softphones seamless

MDA100 QD helps you transition seamlessly from

desk phones to softphones without investing in new

headsets. This simple, intuitive switch means customer

service representatives (CSRs) with Plantronics Quick

Disconnect (QD) headsets can manage audio from

both a desk phone and a softphone without swapping

between headsets. It’s designed to minimize disruptions,

so your CSRs are free to focus on delivering exceptional

customer experiences.

Intelligently simple

MDA100 QD

MDA100 QD

Call management with a single headset

Simple. Intuitive. Seamless.

Transition seamlessly to softphones using a single Plantronics QD headset. The MDA100 QD is a
simple, intuitive switch that helps customer service representatives manage audio from both desk
phones and softphones.

INTELLIGENTLY SIMPLE

• Simple and intuitive design minimizes disruptions

• Easy-to-access switch allows seamless call management from difference sources

• Mute button with visual status makes it easy to silence calls with confidence

• Ten-foot coil cable allows users to move freely while the non-slip base keeps the switch in place

• Quick disconnect (QD) cable makes it easy to detach headset when it’s time to take a break or
end a shift

READY FOR THE FUTURE

• Compatible with PCs, Macs and all major desk phones and softphones supported by
Plantronics Hub

• 6-position configuration switch ensures long term compatibility with desk phone infrastructure

• Works with Plantronics QD headsets, including EncorePro, SupraPlus and Entera

GREATER INSIGHTS WITH PLANTRONICS MANAGER PRO*

• Generate inventory reports on connected MDA100 QD switches to streamline asset management

• Remotely deploy firmware updates to maintain system compatibility

*Software subscription service offered separately. Contact your sales representative for details.

Connects to PC + desk phones + Plantronics QD headsets

Ideal for Customer service centers who are transitioning from desk phones

to softphones and unified communications (UC) and require users
to manage audio from two sources with a single headset

Compatible with EncorePro 700 Series (HW710, HW720)

EncorePro 500 Series (HW510, HW520, HW530, HW540)
SupraPlus Series (HW261, HW261N, HW251, HW251N)
Entera (HW111N, HW121N)

Softphone compatibility Built for UC applications and softphones from Microsoft, Avaya, Cisco

and others

Audio performance Dependent on headset

Limited warranty 2 years

Model MDA100 QD

Part number 205255-01

Accessories included 10-foot coil cable, RJ9 cable, USB to micro USB cable

Connect with Plantronics

©2016 Plantronics, Inc. EncorePro, Plantronics, and SoundGuard are trademarks of Plantronics, Inc. registered in the US and other countries, and Plantronics Hub and Plantronics Manager Pro are trademarks of Plantronics, Inc.
All other trademarks are the property of their respective owners. 10.16 6457

For more information about the MDA100 QD or other products, please visit plantronics.com

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