Plantronics M3500 User Manual

indicating the model number and date of purchase. original place of purchase, in its original packaging. Include proof of purchase To obtain warranty service in Australia or New Zealand, return the unit to your

TIME, OR INCONVENIENCE. COMMERCIAL LOSS OF PROFIT, OR FOR ANY EXPENSES, LOSS OF DAMAGES, INCLUDING WITHOUT LIMITATION, DAMAGE TO PROPERTY, RESPONSIBILITY FOR ANY INCIDENTAL OR CONSEQUENTIAL NOR YOUR RETAIL DEALER OR SELLING DISTRIBUTOR HAS ANY TO THE EXTENT PERMITTED BY LOCAL LAWS, NEITHER PLANTRONICS

workmanship and/or materials. This product has a one-year warranty from date of purchase against defective

Warranty

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From New Zealand, call: 00 800 5444 6600

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From Australia, call: 0011 800 5444 6600

For technical assistance call our International Toll Free numbers:

Technical Assistance

for Australia and New Zealand

Product Support and Warranty Information

receiver is connected. a circuit different from that to which the

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Connect the equipment into an outlet on

equipment and receiver.

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Increase the separation between the

antenna.

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Reorient or relocate the receiving

following measures: interference by one or more of the user is encouraged to try to correct the turning the equipment off and on, the reception, which can be determined by interference to radio or television If this equipment does cause harmful

in a particular installation. guarantee that interference will not occur communications. However, there is no cause harmful interference to radio accordance with the instructions, may energy and, if not installed and used in uses and can radiate radio frequency installation. This equipment generates, harmful interference in a residential provide reasonable protection against FCC Rules. These limits are designed to digital device, pursuant to Part 15 of the to comply with the limits for a Class B This equipment has been tested and found

may cause undesired operation. received, including interference that

2. This device must accept any interference

interference; and

1. This device may not cause harmful

following two conditions: FCC Rules. Operation is subject to the This device complies with Part 15 of the

the equipment. void the user’s authority to operate approved by Plantronics, Inc. could NOTE: Modifications not expressly

before turning on the wireless radio. encouraged to ask for authorization If you are unsure of restrictions, you are environments, such as aboard airplanes. be restricted in some situations or However, the use of wireless radios may wireless devices such as mobile phones. the electromagnetic energy emitted by The level of energy emitted is far less than wireless radio is safe for use by consumers. Plantronics therefore believes the internal

scientific community. which reflect the consensus of the safety standards and recommendations, within guidelines found in radio frequency The internal wireless radio operates

described in the manual. the wireless radio shall be used as frequency exposure limits. Nevertheless, wireless radio is far below the FCC radio The radiated output power of this internal

FREQUENCY RADIATION EXPOSURE TO RADIO

as this may damage internal components.

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Do not stick anything inside the product of the headset.

dry cloth to clean the external portions headset or finish of the headset. Use a cleaners as they may damage the

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Do not use liquid cleaners or aerosol excessive rain, and wet locations.

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Protect your headset from spills, or other liquids.

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Never submerge your headset in water

CARE

center contact positive.

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Charger Output: 5V/180mA maximum,

this manual. accordance with the instructions of

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Only charge the headset battery in outdoors or in damp areas.

CAUTION: Do not use the charger

is subsequently used. cause electric shock when the product other risks. Incorrect reassembly can expose you to dangerous voltages or AC adapter of this product as it may CAUTION: Do not disassemble the

qualified service personnel. adapter from the wall and contact during charging, disconnect the AC CAUTION: If the headset becomes hot

an AC voltage or wall outlet. AC adapter to charge the headset from CAUTION: Use only the supplied Class 2

CHARGING

battery and charger contacts.

5. Observe proper orientation between

burns. conductor may overheat and cause bracelets, or keys. The battery or with conducting materials such as rings, order not to “short” the battery contacts

4. Exercise care in handling the battery in

and may be toxic if swallowed. and may cause damage to eyes or skin pack. Released electrolyte is corrosive

3.Do not open or mutilate the batter y

codes for possible disposal instructions. cells may explode. Check with local

2.Do not dispose of batter y in a fire. The

this product.

1.Use only the batter y pack supplied with

these instructions. or injury to persons, read and follow CAUTION: To reduce the risk of fire

BATTERY

bag deploys. serious injury may result when an air over any air bag deployment area as

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Never mount or store your headset

an aircraft. an aircraft. Do not use your headset in

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Turn off your headset prior to boarding

atmospheres. areas, and potentially explosive These could include hospitals, blasting be switched off in designated areas. electrical device or RF radio product to

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Observe all signs that require an

children can’t reach them. store and dispose of batteries where and are dangerous if swallowed. Always

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Batteries can be swallowed by children

choking hazard. with the headset—small parts may be a

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CHILDREN. Never allow children to play

on your responsibility of driving safely. ensure your attention and focus remains

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If you use the product while driving

mobile phone and headset while driving.

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Check local laws regarding use of a

wireless technology

compatibility information, visit www.plantronics.com. Headset and/or Handsfree Profiles. For product support or additional The M3500 is compatible with devices that support the Bluetooth

your headset. tailored for your mobile lifestyle. Refer to this guide to set up and use Designed to provide maximum comfort and ease of use, the M3500 is

heard above any surrounding distractions. environments. Ambient noise reduction ensures your voice can be so voices sound natural and understandable—especially in noisy The integrated DSP uses audio compression and frequency equalization

hear and be heard more clearly. When using an M3500 headset and a compatible mobile phone, you’ll

unsurpassed hands-free communication. and Audio IQ™ technology to improve incoming call quality and deliver Your Plantronics M3500 headset combines Bluetooth

LIMITED WARRANTY

MAINTENANCE/TROUBLESHOOTING

MAINTENANCE HINTS FOR OPTIMAL PERFORMANCE

1. Replace the rechargeable battery ever y 12 months.

2. Clean the outside of the headset with a dry cloth once a month. Dirt can decrease the efficiency of the headset.

TROUBLESHOOTING

What do I do if...

MY HEADSET DOES NOT RESPOND TO BUTTON PRESSES.

Remove and replace the battery pack as described in Section 9.

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MY HEADSET DOES NOT WORK WITH MY PHONE.

Make sure your headset is turned on. See Section 4 for detailed instructions.

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Make sure the battery is fully charged.

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Verify that your phone is turned on, properly charged, and able to make calls.

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Make sure the Bluetooth® feature of your phone is turned on.

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Refer to your mobile phone user guide and perform the pairing process.

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CALLERS DO NOT HEAR ME.

Make sure that the microphone (see Fig. 3.3) is positioned properly toward

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your mouth. Verify that the unit is not in mute mode (see Fig. 6.3).

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I DON’T HEAR CALLERS.

Turn up the volume using the VOLUME UP control.

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Make sure the headset’s speaker (see Fig. 3.2) is positioned snugly over your ear.

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THE HEADSET IS UNCOMFORTABLE.

Select the proper size earloop for your ear. Both a large and a small earloop

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are included with your headset. Check to make sure that the earloop is properly positioned so pressure is not

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being exerted on any part of your ear causing you discomfort.

HOW DO I USE THE HEADSET ON MY LEFT EAR?

The headset, as packaged, is ready to be used on your right ear. However, with

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one very simple adjustment, the headset is easily configured for your left ear. Please see the footnote in Section 3 for detailed instructions.

I NEED MORE HELP.

Visit www.plantronics.com or see Warranty section for toll-free technical

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assistance phone numbers.

PARTS & ACCESSORIES

Items shown are accessories available for your M3500 headset with Bluetooth® that may be purchased

separately. Call 1.800.544.4660 or visit www.plantronics.com for ordering information.

M3500 BATTERY

Replacement headset battery pack.

M3500 EARLOOP SET

One large and one small replacement earloops.

© 2004 Plantronics, Inc. All rights reserved. Plantronics, the logo design, Plantronics and the logo design combined, and Audio IQ are trademarks or registered trademarks of Plantronics, Inc. The Bluetooth name and the Bluetooth trademarks are owned by Bluetooth SIG, Inc. and are used by Plantronics, Inc. under license. All other trademarks are the property of their respective owners.

AC ADAPTER

Multi-voltage AC adapter. US, UK and European versions available.

CAR LIGHTER ADAPTER

Car lighter adapter allows you to charge and use your M3500 headset from any 12-volt car lighter socket.

IMPORTANT SAFETY INFORMATION

HEADBAND

Over-the-head headband for long-term wearing comfort.

345 Encinal St., Santa Cruz, CA 95060 • 800.544.4660 • www.plantronics.com 64625-03 01.04

U.S. 5,210,791 and D471,537; Australia 151050; Germany 40210147.2; GB Regd.Des.No. 3009355; France 698 539; Patents Pending.

NECKBAND

Behind-the-head neckband for discreet long-term wearing comfort.

CARRY CASE

Soft case to protect your headset.

Includes belt clip.

ABOUT THE

M3500

MOBILE HEADSET WITH

BLUETOOTH

USER GUIDE

PLANTRONICS M3500

M3500

MOBILE HEADSET WITH BLUETOOTH

WELCOME

Here are the components of your Plantronics M3500 Headset.

INDICATOR (Light)

TALK BUTTON

VOLUME DOWN VOLUME UP

POWER/MUTE

EARLOOP

SPEAKER

CHARGING JACK

MICROPHONE

FIG. 2.1

CHARGING THE BATTERY

NOTE: The battery pack for your M3500 is already installed when you purchase your headset. If the battery pack has been removed, or for instructions on replacing the battery, see Section 9.

FIG. 2.1 CONNECT TO POWER

Connect the included wall charger to AC power and then to the headset charging jack. In a few seconds, the INDICATOR will light red. Charge the headset overnight (at least 8 hours) before first use.

Subsequent charges take just 90 minutes and the INDICATOR will turn green when the headset is fully charged.

TIPS: Draining the battery once a month can improve battery life. Other wise, it's best to charge your headset whenever possible.

Avoid charging in excessive heat (above 104ºF/40ºC) or cold (below 50ºF/10ºC).

The headset may also be charged using the included car lighter adapter.

The battery used in your headset must be recycled or disposed of properly. Contact your local recycling center for proper disposal instructions.

Do not use the headset while charging and do not connect the charger while the headset is in use.

FIG. 3.1

FIG. 3.2

FIG. 3.3

GETTING THE PERFECT FIT

FIG. 3.1 SELECT LEFT OR RIGHT EAR

The headset, as packaged, is ready to be used on your right ear —a letter R on the earloop is facing outward.

For left ear usage, simply unsnap the earloop from the headset by pulling gently at the base of the earloop ring.

Flip the earloop over (with the letter L facing outward) and snap it back onto the headset.

FIG. 3.2 SLIDE HEADSET OVER YOUR EAR

Using one hand, gently slide the earloop behind your ear in a twisting motion until you achieve a snug, comfortable fit.

FIG. 3.3

Adjust the microphone so it aligns with your mouth.

Make sure that the speaker positions correctly on top of your ear canal and that the earloop does not cause discomfort.

Your headset, as packaged, is configured with a small-size earloop. For larger ears, install the larger earloop included in your package.

ADJUST FOR SOUND AND COMFORT

FIG. 4.1

FIG. 4.2

BASICS: BEFORE YOU GET STARTED

FIG. 4.1 TURNING HEADSET ON AND OFF

To turn your headset on, unplug your headset from the charger. PRESS and HOLD the POWER/MUTE button until the INDICATOR flashes green.

The INDICATOR will flash green every three seconds while the headset is on.

To turn your headset off, PRESS and HOLD the POWER/MUTE button until the INDICATOR flashes red.

FIG. 4.2 LOW BATTERY WARNINGS

When the headset is on and battery becomes low, the headset emits a beep every 20 seconds.

The INDICATOR also flashes red when the battery needs to be recharged.

Recharge the battery as described in Section 2.

PAIRING—IMPORTANT

Before using your headset, you must pair it with another Bluetooth device, such as a mobile phone. Refer to your mobile phone’s user

guide for specific instructions, or visit www.plantronics.com.

FIG. 5.1

FIG. 5.2

FIG. 5.3

FIG. 5.1 TURN ON BOTH DEVICES

Once both devices are turned on, place the headset and phone where they are easily viewable. Make sure the Bluetooth® feature of your phone is turned on.

FIG. 5.2 SELECT PAIRING MODE

On your headset, PRESS and HOLD both the TALK and VOLUME UP keys for two seconds until the INDICATOR light flashes red then green.

Your headset will remain discoverable by other Bluetooth

On your phone, search for devices by selecting search or discover from the Bluetooth

Check your mobile phone display and follow any instructions.

FIG. 5.3

When prompted by your phone, enter four zeros (0000). This is your headset passkey.

CONFIRM PAIRING

Check your mobile phone display to see if pairing succeeded and follow any instructions.

NOTE:

If pairing is not completed within 60 seconds, the headset will return to on/standby mode.

Refer to your phone user guide and repeat the pairing process.

devices for 60 seconds.

options menu.

ENTER THE PASSKEY

USING YOUR HEADSET

FIG. 6.1

FIG. 6.2

FIG. 6.3

PRESS

HOLD FOR

2 SECONDS

FIG. 6.1 ANSWERING A CALL

Wait for the headset to ring, then PRESS and RELEASE the headset TALK button.

During a call, the headset INDICATOR light will flash green showing a call is in progress.

TRANSFERRING TO THE HEADSET

You can transfer a call from your phone to your headset by pressing and releasing the headset TALK button.

ENDING A CALL

To end a call, PRESS and RELEASE the headset TALK button any time during a call.

FIG. 6.2 MAKING A CALL

To make a call, dial using your phone’s keypad. To voice-dial a call from your headset, PRESS and HOLD the headset TALK button for two seconds.

FIG. 6.3

To increase the volume level, PRESS and RELEASE the VOLUME UP button.

To decrease the volume level, PRESS and

MUTE

RELEASE the VOLUME DOWN button. When the maximum or minimum volume

level is reached, the headset sounds four short tones.

MUTE FEATURE

The mute feature allows you to hear the person you are calling, however, they cannot hear you.

To mute or un-mute a call, PRESS and RELEASE the POWER/MUTE button. Two tones indicate mute function is on.

When mute is enabled, the headset will sound two short tones every 30 seconds.

ADJUSTING THE VOLUME

FIG. 7.1

FIG. 7.2

ADDITIONAL FEATURES

NOTE: These features may be available if your phone supports the Handsfree Profile. Functionality varies depending on the phone model you have. Refer to your phone user guide for additional information.

HOLD FOR

2 SECONDS

PRESS TWICE

FIG. 7.1 CALL TRANSFER

You can transfer a call back to your phone from your headset. PRESS and HOLD the TALK button. You will hear a tone when you press the TALK button. When you hear a second tone, the call has been transferred and you may release the TALK button.

CALL REJECT

While your phone is ringing, you can reject the call without answering. PRESS and HOLD the TALK button. You will hear a tone when you press the TALK button. When you hear a second tone, the call has been rejected and you may release the TALK button.

FIG. 7.2 LAST NUMBER REDIAL

When making a call, you can quickly dial the last number called from your headset. PRESS the TALK button twice quickly.

Check the display on your phone for call progress.

TIPS AND SUGGESTIONS

STOWING YOUR HEADSET

Consider turning your headset off before placing it in your pocket or bag. If the TALK button is pressed accidentally, your phone may place an unintended call.

FIG. 9.1

FIG. 9.2

FIG. 9.3

REPLACING THE BATTERY

IMPORTANT: If your headset stops responding to button presses, remove and reinstall the battery as described below.

FIG. 9.1 REMOVE COVER

Open the battery compartment by pushing back on the battery door.

FIG. 9.2 UNPLUG OLD BATTERY

Remove the battery by pulling on the tab to expose the red and black wires and battery connector. Gently pull at the base of the wires to unplug the battery.

FIG. 9.3 INSTALL NEW BATTERY

To install a new batter y, insert the battery plug as shown in the illustration. Make sure you

align the plugs so they connect easily. Do not force the connection.

Fold the wire under the battery pack and gently push the battery in place.

REPLACE BATTERY DOOR

Replace the battery door by pushing it forward until it snaps shut.