Plantronics M20 User Manual

LEARN MORE

M20™ and M50™

TAKE A GOOD LOOK

CALL BUTTON

• Take a call or end it (1 tap)

• Redial (2 taps)

• Initiate phone’s voice-dialing

(2-second press until tone is heard)

• Reconnect lost Bluetooth connection

(1 tap if the headset doesn’t automatically
reconnect)

• Activate pairing mode after initial set up

(press until red/blue LED flashes)

• Activate multipoint (2-second press

while switching on power)

POWER SWITCH

• On (slide to reveal black)

• Off (slide to reveal red)

MICRO USB CHARGING PORT

• Use with the AC wall charger:

1 hour before first use
2 hours (100% charge)

• Do not use headset while charging

VOLUME BUTTONS

• Volume presets (1 tap per level change)

LED

• Charging (solid red)

• Low battery (3 red flashes at powering on)

• Pairing mode (repeating red/blue flashes)

Your headset may look
slightly different than the
illustration, but will still
work as described.

CONNECT TO YOUR PHONE

PLT_ M50

“Pairing” is the set-up process of
introducing your headset to your
phone. Before using your headset
for the first time, you must pair it
with your Bluetooth-enabled phone.

“Multipoint” lets you pair this
headset with two phones so you
can answer a call from either phone.
You must activate multipoint before
pairing second phone.

1. READY

First Time, Right Out of the Box:

Turn on the headset. The LED
flashes red/blue to indicate
pairing mode.

Activate Multipoint (for 2nd phone):

While pressing Call button, turn
on the headset and continue
pressing Call button until LED
flashes blue twice. Repeat to turn
off multipoint.

Pair New or Second Phone:

Turn on headset. Press Call
button until the LED flashes red/
blue.

2. SET

Activate the Bluetooth feature
on your phone, then get phone
to add / search / discover new
Bluetooth devices.

Phones Have Different Menus to
Select from, for example:

iPhone: Settings > General >

Bluetooth > On (starts the search
for devices)

BlackBerry® smartphone:

Settings/options > Bluetooth: On >
Search for devices

Android™:
Settings > Wireless & Networks >
Bluetooth: On > Scan for devices

3. CONNECT

Select “PLT_M20” or “PLT_M50” from
the list of Bluetooth devices shown
on your phone.

If phone asks for a passcode, enter
four zeros (0000). You may see ****
on screen.

Some phones also ask to confirm
headset connection after pairing.

Headset LED will stop flashing red/
blue once successfully paired/
connected.

You can now make a call using your
phone’s keypad or voice-dialing
feature.

FIT EITHER EAR

1

2

1

2

Left EarRight Ear

TIPS

Stay Near Your Phone

Bluetooth has a working “range” of up to 33
feet between the phone and headset before
audio degrades and the connection is lost.

Know How to Reconnect

Your headset tries to reconnect a lost connec­tion. If it can’t, then tap the Call button once or
manually reconnect via the phone’s Bluetooth
device menu.

Listen to the Voice

This headset automatically announces various
status alerts, including:

• Power on/off

• Battery high, medium, low or recharge

• Pairing in process, successful or incomplete

• Connected or lost connection [to phone]

Listen to Music and More (M50 series only)

If your phone also has the Bluetooth “A2DP”
stereo music feature, then your music,
podcasts, favorite internet radio and other
streaming audio can be heard through this
headset.

Use Multipoint One Call at a Time

Once you have activated multipoint and paired
your two phones, it’s easy to answer calls from
either phone.

When already on a call, you will hear a ringtone
notification of the incoming call from the
second paired phone.

To answer a second call from the other phone,
you must end the current call (tap Call button)
so new call automatically answers.

If you choose not to answer the second call, it
will go to voicemail.

SPECIFICATIONS

Talk Time Up to 11 hours

Standby Time Up to 16 days

Operating Distance (Range) Up to 33 feet (10 meters), Class II

Headset Weight 11.5 grams

Charge Connector Micro USB charging

Battery Type Rechargeable non-replaceable lithium ion polymer

Charge Time (Maximum) 2 hours for full

Power Requirements 5V DC – 180mA

Bluetooth Version Bluetooth v3.0

Bluetooth Profiles Hands-Free (HFP) Profile 1.5 and Headset (HSP) Profile 1.1

(M50: Advanced Audio Distribution Profile A2DP)

Operating Temperature 32°F - 104°F (0 - 40°C)

Storage Temperature 32°F - 104°F (0 - 40°C)

Charging Temperature 32°F - 104°F (0 - 40°C)

NEED MORE HELP?

Don’t return to the store - call our friendly customer support
team at 1-866-363-2583 (USA) or visit plantronics.com/support
for local numbers outside the US.

© 2011 Plantronics, Inc. All Rights Reserved. Bluetooth is a registered trademark of
Bluetooth SIG, Inc. and any use by Plantronics is under license. All other trademarks
are the property of their respective owners.
U.S. Patents Pending. 85844-06 (8-11) EN-US

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