Plantronics HL1, HL2 User Manual

18890 Plx. HL1_HL2 11/17/03 6:39 PM Page 1

Inc.

65688-01©10•2003Plantronics

Printedinthe.A.S.U

com.plantronics.www 4660.544.800

SantaCruz,California95060

345EncinalStreet

UserGuide

ModelsHL1&HL2

LifterAccessory

TelephoneHandset

Copyright2003Plantronics,.IncAllrights.reserved
limitedwarranty,includingitemsnotcoveredbythislimited.warranty
Pleasecontactyourdealerorourservicecenterforthefulldetailsofour
otherrightswhichvaryfromstatetostateorprovinceto.province
Thiswarrantygivesyouspecificlegalrights,andyoumayalsohave	•
THISISPLANTRONICS’COMPLETEWARRANTYFORTHE.PRODUCTS	•
nformation,pleasecontactourservicecentersatthenumbers.provided
andinCanadacall(800)540-.8363Ifyouneedadditionali
Toobtainserviceinthe.S.UcontactPlantronicsat(800)544-4660	•
refurbished/remanufactured/pre-ownedornewProductsor.parts
tothe.warrantyWemayusefunctionallyequivalentreconditioned/
Wewill,atouroption,repairorreplacetheProductsthatdonotconform	•
nalpurchase.receipt
Thiswarrantyextendstoyouonlyifyouaretheenduserwiththeorigi-	•
.Products
Thiswarrantylastsfortwoyearsfromthedateofpurchaseofthe	•
whichwerepurchasedandusedintheUnitedStatesand.Canada
CommercialProductsmanufactured,soldorcertifiedbyPlantronics
Thiswarrantycoversdefectsinmaterialsandworkmanshipof	•
PurchasedintheUSandCanada
forPlantronicsCommercialProducts
LIMITEDWARRANTY
WARRANTYANDSERVICE

HL2 DIAGRAM

HL2 TELEPHONE HANDSET LIFTER ACCESSORY

HL2 TELEPHONE HANDSET LIFTER ACCESSORY

	2		A
HL1		5	HL1
			3
	1

B	C
	HL2

						D
HL2	2	6	HL1			HL2
		5	CA10
			–	+
			4			A20
		7
8
			1 HL1 Adapter Power Plug		7	HL2 Adapter Housing

	2	Lifter Motor Assembly	8	HL2 Adapter Power Plug
	3	HL1 Expandable Base	9	Adapter Power Line
	4	HL1 Ringer Detector	10	Accessory Jack
9		and cable P/N 46780-01	11	Ringer Detector Jack
10	5	Lifter Arm P/N 46778-01		(only with the HL1 Lifter)
	11	HL1 Lifter Base
	6

HARDWARE SETUP

FOR THE A20 TELEPHONE HEADSET AMPLIFIER

Snap the Lifter Motor Assembly with the A20 Adapter Housing to the A20 accessory deck.

Connect the Adapter Power Plug to the aux jack of the A20 amplifier. The aux jack on the A20 amplifier is normally used for the on line Indicator (OLI). If you plan to use the OLI, connect the OLI plug to the Accessory Jack on the back side of the Lifter Motor Assembly .

Route the associated wiring for the A20 amplifier through the accessory deck as illustrated in the A20 User Guide.

Replace the A20 accessory deck lid and place your telephone on the accessory deck.

Move and/or slide the Lifter Arm to a position near the top of the earpiece of the telephone handset. Tighten the adjusting screw firmly with a screw driver or small coin to prevent it from coming loose.

To test the Lifter, depress the handset/headset selector bar on the A20 amplifier and the Lifter Arm will automatically pick up your handset. Push it again to have the unit return the telephone to its original position.

You may need to manually readjust the lifter arm to the position shown in D .

Repeat this process until the Lifter can pick up and put down the telephone handset without error.

No other connections are required. The Lifter will be powered directly by the A20 amplifier.

You are now ready to make or receive calls.

LIFTER OPERATION

The handset/headset bar on the A20 amplifier will activate the lifter to make or receive a call.

C

D

A

D

18890 Plx. HL1_HL2 11/17/03 6:39 PM Page 2

RingerDetectorJack	9
AccessoryJack	8
AdapterPowerLine	7
HL1LifterBase	6
P/N46778-01
LifterArm	5
P/N46780-01
HL1RingerDetectorandcable	4
HL1ExpandableBase	3
LifterMotorAssembly	2
HL1AdapterPowerPlug	1
HL1DIAGRAMKEY

HL1 TELEPHONE HANDSET LIFTER ACCESSORY

	HARDWARE SETUP
FOR THE CA10 CORDLESS TELEPHONE HEADSET AMPLIFIER
Slide the Lifter Motor Assembly into the LHL1 Base until it locks
			C
in. Avoid trying to snap it in, it slides in easily.
Connect the Adapter Power Plug to the lifter jack on the base
of the CA10 Cordless Telephone Headset Amplifier.
Loosen the Lifter Arm screw and insert the Lifter Arm into the
			A
shaft. Leave the screw untightened for now.
Position your telephone on the Lifter Base so that the lifter arm
is under the handset, near the earpiece. You may need to manually			D
readjust the lifter arm to the position shown in D . You will hear
gear whine during up-down adjustment. This will not hurt the device.
Once in place, tighten the lifter arm screw.
Depress the Talk button on the CA10 base or remote unit and
the Lifter will automatically pickup your handset so that you hear
a dial tone.
Connect the Ring Detector Cable to the Ring Detector Jack
located on the back of the Lifter Assembly .
Remove the tape from the Ring Detector Sensor and attach the
			B
sensor to a position closest to the telephone ringer/speaker.
The Ring Detector Sensor is a little cylindrical microphone located
at the end of the Ring Detector Cable .
Make sure your remote unit “ringer” switch is in the “on” position.
Have someone call you. Your remote unit should ring when your
telephone rings.
You are now ready to receive calls up to 150 feet from your
telephone.

HL1DIAGRAM

HL1 TELEPHONE HANDSET LIFTER ACCESSORY

LIFTER OPERATION
MAKING AND RECEIVING A CALL (Near your telephone)
Put on your headset and depress the talk button on the CA10
		D
base or remote unit. This action activates the lifter to take the
telephone handset off the hook.
When your call is complete, push the talk button again on
the CA10 base or remote unit. The lifter will then return the
telephone handset to its original position.
RECEIVING A CALL (Using the CA10 remote unit away from
your telephone)
The Ring Detector detects a ring from the lifter on your telephone
		B
and transmits the ring to the remote unit which rings. When the talk
button is pushed (on the remote unit ), a signal is sent to the Lifter
which will lift the telephone handset off the telephone. You may
now talk to your calling party.
Press the talk button to hang-up.

NOTE: When using the speakerphone feature of your phone, turn the ringer off on the CA10 remote. Using the speakerphone will confuse the ring detector.

+	–
D

C

B

A

HL1DIAGRAM

TROUBLESHOOTING

I CANNOT HEAR A DIAL TONE

On the CA10 amplifier, press the talk button on the CA10 base or amplifier remote unit.

On the A20 press the headset/handset Bar.

Check that the Adapter Plug and the Ringer Detector

Plug are completely engaged in the back side of the

Lifter Motor Assembly 2

ON THE CA10 AMPLIFIER, I HEAR A

RING ON THE TELEPHONE BUT NOT

ON THE REMOTE

Check that the ringer switch on the CA10 remote unit is set to the “on” position.

Check your ring detector plug and ensure it is plugged in to the Ring Detector Jack .

Check the location of your ring detector and ensure it is located at the position of loudest volume.

Your phone’s ringer volume may need to be turned up.

LIFTING ARM HEIGHT VARIES

Tighten the lifting arm retaining screw.

Check the positioning of the phone on the base to be sure it has not shifted.

Readjust the arm in rest position.