Plantronics HL1, HL2 User Manual

HL1

HL2

User Guide

Telephone Handset

Lifter Accessory

Models HL1 & HL2

345 Encinal Street

Santa Cruz, California 95060

800.544.4660

www.plantronics.com

Printed in the U.S.A. 65688-01 ©10•200 3 Plantronics Inc.

HARDWARE SETUP

LIFTER OPERATION

The handset/headset bar on the A20 amplifier will activate the lifter to make or receive a call.

HL2 TELEPHONE HANDSET LIFTER ACCESSORYHL2 DIAGRAM HL2 TELEPHONE HANDSET LIFTER ACCESSORY

WARRANTY AND SERVICE

LIMITED WARRANTY

for Plantronics Commercial Products

Purchased in the US and Canada

• This warranty covers defects in materials and workmanship of

Commercial Products manufactured, sold or certified by Plantronics

which were purchased and used in the United States and Canada.

• This warranty lasts for two years from the date of purchase of the

Products.

• This warranty extends to you only if you are the end user with the origi-

nal purchase receipt.

• We will, at our option, repair or replace the Products that do not conform

to the warranty. We may use functionally equivalent reconditioned/

refurbished/remanufactured/pre-owned or new Products or parts.

• To obtain service in the U.S. contact Plantronics at (800) 544-4660

and in Canada call (800) 540-8363. If you need additional i

nformation, please contact our service centers at the numbers provided.

• THIS IS PLANTRONICS’ COMPLETE WARRANTY FOR THE PRODUCTS.

• This warranty gives you specific legal rights, and you may also have

other rights which vary from state to state or province to province.

Please contact your dealer or our service center for the full details of our

limited warranty, including items not covered by this limited warranty.

HL1 Adapter Power Plug

Lifter Motor Assembly

HL1 Expandable Base

HL1 Ringer Detector

and cable P/N 46780-01

Lifter Arm P/N 46778-01

HL1 Lifter Base

HL2 Adapter Housing

HL2 Adapter Power Plug

Adapter Power Line

Accessory Jack

Ringer Detector Jack

(only with the HL1 Lifter)

1728394105

FOR THE A20 TELEPHONE HEADSET AMPLIFIER Snap the Lifter Motor Assembly  with the A20 Adapter Housing 

to the A20 accessory deck. Connect the Adapter Power Plug  to the aux jack of the A20

amplifier. The aux jack on the A20 amplifier is normally used for the on line Indicator (OLI). If you plan to use the OLI, connect the OLI plug to the Accessory Jack  on the back side of the Lifter Motor Assembly .

Route the associated wiring for the A20 amplifier through the accessory deck as illustrated in the A20 User Guide.

Replace the A20 accessory deck lid and place your telephone on the accessory deck.

Move and/or slide the Lifter Arm to a position near the top of the earpiece of the telephone handset. Tighten the adjusting screw firmly with a screw driver or small coin to prevent it from coming loose.

To test the Lifter, depress the handset/headset selector bar on the A20 amplifier and the Lifter Arm  will automatically pick up your handset. Push it again to have the unit return the telephone to its original position.

You may need to manually readjust the lifter arm to the position shown in .

Repeat this process until the Lifter can pick up and put down the telephone handset without error.

No other connections are required. The Lifter will be powered directly by the A20 amplifier.

You are now ready to make or receive calls.

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HL1

HL2

HL1

CA10

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K L A

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L E N

A H C

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HL2

A20

HL1 Adapter Power Plug

Lifter Motor Assembly

HL1 Expandable Base

HL1 Ringer Detector and cable

P/N 46780-01

Lifter Arm

P/N 46778-01

HL1 Lifter Base

Adapter Power Line

Accessory Jack

Ringer Detector Jack

HL1

HL2

A20

CA10

HL1

HL2

–

V O L

H A N

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T A L

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HARDWARE SETUP

FOR THE CA10 CORDLESS TELEPHONE HEADSET AMPLIFIER Slide the Lifter Motor Assemblyinto the LHL1 Base until it locks

in. Avoid trying to snap it in, it slides in easily. Connect the Adapter Power Plugto the lifter jack on the base

of the CA10 Cordless Telephone Headset Amplifier. Loosen the Lifter Arm screw and insert the Lifter Arm into the

shaft. Leave the screw untightened for now. Position your telephone on the Lifter Base  so that the lifter arm

is under the handset, near the earpiece. You may need to manually readjust the lifter arm to the position shown in . You will hear gear whine during up-down adjustment. This will not hurt the device. Once in place, tighten the lifter arm screw.

Depress the Talk button on the CA10 base or remote unit and the Lifter will automatically pickup your handset so that you hear a dial tone.

Connect the Ring Detector Cableto the Ring Detector Jack



located on the back of the Lifter Assembly. Remove the tape from the Ring Detector Sensor and attach the

sensor to a position closest to the telephone ringer/speaker. The Ring Detector Sensor is a little cylindrical microphone located at the end of the Ring Detector Cable.

Make sure your remote unit “ringer” switch is in the “on” position. Have someone call you. Your remote unit should ring when your

telephone rings. You are now ready to receive calls up to 150 feet from your

telephone.

HL1 TELEPHONE HANDSET LIFTER ACCESSORY

MAKING AND RECEIVING A CALL (Near your telephone) Put on your headset and depress the talk button on the CA10

base or remote unit. This action activates the lifter to take the telephone handset off the hook.

When your call is complete, push the talk button again on the CA10 base or remote unit. The lifter will then return the telephone handset to its original position.

RECEIVING A CALL (Using the CA10 remote unit away from your telephone)

The Ring Detector detects a ring from the lifter on your telephone and transmits the ring to the remote unit which rings. When the talk button is pushed (on the remote unit ), a signal is sent to the Lifter



which will lift the telephone handset off the telephone. You may

now talk to your calling party. Press the talk button to hang-up. NOTE: When using the speakerphone feature of your phone,

turn the ringer off on the CA10 remote. Using the speakerphone will confuse the ring detector.

LIFTER OPERATION

TROUBLESHOOTING

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789

HL1 DIAGRAMHL1 DIAGRAM HL1 DIAGRAM KEY

I CANNOT HEAR A DIAL TONE

On the CA10 amplifier, press the talk button on the CA10 base or amplifier remote unit.

On the A20 press the headset/handset Bar. Check that the Adapter Plug and the Ringer Detector

Plug are completely engaged in the back side of the Lifter Motor Assembly .

ON THE CA10 AMPLIFIER, I HEAR A RING ON THE TELEPHONE BUT NOT ON THE REMOTE

Check that the ringer switch on the CA10 remote unit is set to the “on” position.

Check your ring detector plug and ensure it is plugged in to the Ring Detector Jack.

Check the location of your ring detector and ensure it is located at the position of loudest volume.

Your phone’s ringer volume may need to be turned up.

LIFTING ARM HEIGHT VARIES

Tighten the lifting arm retaining screw. Check the positioning of the phone on the base to be sure it has not

shifted. Readjust the arm in rest position.

18890 Plx. HL1_HL2 11/17/03 6:39 PM Page 2