Plantronics Explorer® 380/390 Series
User Guide
Welcome
Congratulations on purchasing a Plantronics headset. This
User Guide contains instructions for setting up and using your
Plantronics Explorer® 380/390 series headset. Please refer to the
separate Safety Instructions booklet for important product safety
information prior to installation or use of the product.
Getting Assistance
The Plantronics Technical Assistance Center is ready to assist you.
You can find answers to frequently asked questions, ask a question
using e-mail, receive service over the Internet, or speak directly with
a representative. Visit www.plantronics.com/support
Registering Your Product
Visit www.plantronics.com/productregistration to register your
product online so we can provide you with the best service and
technical support.
Contents
Welcome ...............................................................................................ii
What is Bluetooth®? ............................................................................iv
Package Contents, Features and Accessories .....................................1
Charging Your Headset ........................................................................ 2
How to Charge Your Headset Using the AC Charger .................. 2
Pairing Your Headset ...........................................................................3
Plantronics QuickPair™ Technology ...........................................3
How to Pair Your Phone With Your Headset for the First Time ..... 4
How to Pair Your Headset if it Has Been Previously Paired With
Another Device ........................................................................... 5
Adjusting the Fit ................................................................................... 6
Headset Controls ................................................................................. 7
Range .................................................................................................. 8
Using More Than One Bluetooth Phone ................................................ 8
How to Enter Pairing Mode if Headset Was Paired Before ........... 8
How to Initiate a Call.................................................................... 8
How to Answer a Call While Talking on the Other Phone ............. 8
Indicator Lights .................................................................................. 10
Hands-Free Features ......................................................................... 11
Troubleshooting ................................................................................. 12
Product Specifications ....................................................................... 13
Limited Warranty ................................................................................14
Regulatory Notices ............................................................................15
What is Bluetooth®?
Bluetooth wireless technology provides a way for devices to
communicate with each other using short-range radio frequency instead
of wires. Any two Bluetooth devices can communicate as long as they
both have Bluetooth turned on, they are within range and they have
been paired — a quick “handshake” process that connects the two
devices. Bluetooth range is up to 33 feet (10 meters). Obstructions such
as walls or other electronics devices can cause interference or shorten
the effective range.
NOTE For optimal performance, place your headset and phone on the
same side of your body.
Package Contents and Features
Headset Front
Earloop
Call control button
(on/off)
Indicator light
Volume control
Headset Back
Microphone
Speaker/eartip
Charging jack
Plantronics Explorer® 380/390 Series Accessories*
AC Charger
100 – 240V
Vehicle Charging Adapter
#76777-01
Vehicle Power Charger
#78583-01
USB Lanyard
#74948-01
USB Headset Charger
#76016-01
* May not be available for all models. To order, please contact your
Plantronics supplier or go to www.plantronics.com
1
Charging Your Headset
1
CHARGING TIME
2 hours ...................
Full charge
2
How to Charge Your Headset Using the AC Charger
Before using your headset for the first time, charge it for at least
20 minutes. A full charge takes approximately two hours.
1 Plug the AC charger into a power outlet.
2 Connect the charger cable to the charging jack on the
headset.
While your headset is charging, the indicator glows red. When your
headset is fully charged, the indicator turns off.
NOTE This headset is protected from being charged at extremes of
temperature. Only charge within the specified operating temperature
range.
WARNING Do not use your headset while it is connected to
the charger.
20 minutes ..............
Minimum charge
before first use