ContentsContents
Welcome 3
What’s in the Box 4
Base and Headset Basics 5
Accessories 6
Headset Set Up 7
Connect Your Desk Phone 8
Connect the Power 8
Charge the Headset 8
Connect and Configure Your Desk Phone 9
Desk Phone (standard) 9
Check Configuration and Make a Test Call 10
Desk Phone plus HL10 Lifter (sold separately) 11
Desk Phone plus EHS Cable 13
Position Your Base 14
Your Headset 15
Headset Controls 15
Talk Time 15
Battery 16
Muting Your Headset During a Call 16
Adjusting Your Headset Volume 16
Out of Range Warning Tones 16
Your Base 17
Base Phone Button and Switches 17
Subscription Button 17
Wideband/Narrowband Audio Switch 18
Auto Answer Switch 18
Daily Use 19
Place an Outgoing Call 19
Answer an Incoming Call 19
Conference Up to Three Additional Headsets 19
Troubleshooting 20
Headset 20
Desk Phone 20
2
Welcome
Congratulations on purchasing your new Plantronics product. This guide contains instructions for
setting up and using your CS510/CS520 Wireless Headset System.
Please refer to the separate safety instructions for important product safety information prior to
installation or use of the product.
The enclosed DECT 6.0 wireless product uses restricted wireless radio frequencies which vary by
country. DECT 6.0 devices are generally authorized for use in The Americas. Use of this DECT 6.0
product in unauthorized countries is a violation of law, may disrupt telecommunications networks
and devices, and can subject you to fines and penalties by regulatory agencies. For specific
countries in which DECT 6.0 devices may be lawfully used, please consult the following:
http://www.dect.org/content.aspx?id=28
3
What’s in the Box
Base
Power supply
Headset
Model WH350 (binaural) shown -
Model WH300 (monaural) available
Telephone interface cable
4
Base and Headset Basics
Base overview
FRONT
1
2
3
1 Call/mute LED
2 Power on/subscription LED
3 Charging LED
4 Subscription button
5 Narrowband/wideband audio switch
6 Power jack
7 Handset lifter/EHS cable jack
8 Telephone interface cable jack
9 Auto answer switch
10 Listening volume dial*
11 Speaking volume dial*
12 Configuration switch*
* For installation set up
BACK
4
BOTTOM
10
6
5
8 9
7
1211
Headset overview
1
3
2
5
1 Headband
2 Volume down button
3 Headset LED
4 Volume up button
5 Call control button
6 Mute button
7 Microphone
4
6
7
5
Accessories
1
2
1 Electronic Hookswitch Cable (EHS) Electronically takes your desk phone handset off hook.
Enables remote call answer/end with your headset.
2 HL10™ Lifter Automatically lifts handset and returns it to the cradle. Enables remote call
answer/end with your headset
6
Headset Set Up
Your headset comes fully assembled. You can adjust the headband for a bet-
ter fit and the mouthpiece for optimal performance.
Adjust the Headband
1 To adjust the headband, lengthen or shorten the band until it fits comfortably. The clickstop
feature keeps the headband securely adjusted.
2 Position the headset so that the leather ear cushion(s) sit comfortably over the center of your
ear(s). For the C510 headset, position the stabilizer T-bar above your ear.
3 For a tighter fit, gently pull the opposite end of the headset inward as shown.
Adjust the Mouthpiece
1 Carefully bend and shape the boom with both hands as shown. Avoid bending or twisting the
boom near the microphone or earpiece.
2 Position the click stop turret and boom so that the microphone is two finger-widths from the
corner of your mouth.
2"
50.8
mm
front back
7