Plantronics CCX 500 Datasheet
Created on: Monday 26 April, 2021
Poly CCX 500 Microsoft Teams Edition Business Media Phone
Product Name: Poly CCX 500 Microsoft Teams Edition Business Media Phone
Manufacturer: Polycom / Poly
Model Number: 2200-49720-019
Please Note: This item ships without a power supply.
Poly CCX 500 Microsoft Teams Edition PoE Business Media Phone
The Poly CCX 500 is a 2020 desktop phone for Microsoft Teams, with legendary audio sound
quality from Poly HD Voice, Poly Acoustic Clarity and Poly Acoustic Fence to eliminate
background noise to keep calls quiet in noisy locations such as open plan offices and call centres.
Polycom CCX 500 Key Features
� Native Microsoft Teams experience
� 5-inch multi-touch LCD display
� Poly HD Voice
� Poly Acoustic Clarity
� Poly Acoustic Fence to eliminate distracting background noise
� Full duplex speakerphone operation with world-class echo cancellation
� Powerful chipsets to support next-generation features
� Optional WiFi dongle for easy to install anywhere
� Power over Ethernet
� Headset options to suit any style (Bluetooth®, USB, RJ9)
The CCX 500 phone is simple and intuitive to use, with a dedicated Microsoft Teams button and
one-touch-access to contacts and meetings. It also has robust provisioning and management
capabilities for easy telephony deployment and support.
Poly HD Voice
Hear every nuance and keep conversations on track with the industry-leading sound quality, Poly
HD Voice.
Poly Acoustic Fence
Eliminate distracting background noise at the source with exclusive, award-winning Poly Acoustic
Fence technology.
Native Microsoft Teams Experience
Easily access contacts and meetings one tap away on a color touchscreen with a native Microsoft
Teams experience.
Robust provisioning and management
These phones are also easy for IT departments to manage, with robust provisioning and
management of telephony deployment and support.
Multiple headset options
Multiple headset options are available to suit any worker’s style.
Polycom CCX 500 Technical Specifications
User interface features
� Gesture-based, multitouch-capable touchscreen
� 5-inch color LCD (720 x 1280 pixel)
� 9:16 aspect ratio
� Screensaver
� On-screen virtual keyboard
� Voicemail support
� Adjustable base height
� One USB type-A port (2.0 compliant) for media and storage applications
� One USB Type-C port (2.0 compliant) for media and storage applications
� Integrated Bluetooth 4.2
www.voipon.co.uk | help@voipon.co.uk | Page 1/4
Created on: Monday 26 April, 2021
Poly CCX 500 Microsoft Teams Edition Business Media Phone
� Unicode UTF-8 character support
� Adjustable font size selection (regular, medium, large)
� Normal and dark mode
� Multilingual user interface1 including Chinese, Danish, Dutch, English (Canada/ US/UK),
French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian,
Spanish, and Swedish
Audio Features
� Poly HD Voice technology delivers lifelike voice quality for each audio path: handset,
hands-free speakerphone, and optional headset
� Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo
cancellation, and background noise suppression
� TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
� Frequency response—100 Hz–20 kHz for handset, optional headset, and
handsfree speakerphone modes
� Codecs: G.711 (A-law and μ-law), G.729AB, G.722 (HD Voice), G.722.1 iLBC
� Individual volume settings with visual feedback for each audio path
� Voice activity detection
� Comfort noise generation
� DTMF tone generation (RFC 2833 and in-band)
� Low delay audio packet transmission
� Adaptive jitter buffers
� Packet loss concealment
� OPUS support
Headset and handset compatibility
� Dedicated RJ-9 headset port
� Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
� Compliant with ADA Section 508 Subpart B 1194.23 (all)
� Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
� Compatible with commercially available TTY adapter equipment
� USB headset support
� Bluetooth headset support
Network and provisioning
� SIP protocol support
� SDP
� IETF SIP (RFC 3261 and companion RFCs)
� Two-port gigabit Ethernet switch
� 10/100/1000Base-TX across LAN and PC ports
� Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment
� Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
� Manual or dynamic host configuration protocol (DHCP) network setup
� Time and date synchronization using SNTP
� FTP/TFTP/HTTP/HTTPS server-based central provisioning for mass deployments
� Provisioning and call server redundancy supported1
� QoS Support—IEEE 802.1p/Q tagging
� (VLAN), Layer 3 TOS, and DHCP
� VLAN—CDP, DHCP VLAN discovery, LLDPMED for VLAN discovery - Network
address translation support for static configuration and “keep-alive”
� SIP signaling
� RTCP and RTP support
www.voipon.co.uk | help@voipon.co.uk | Page 2/4
Loading...