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Voyager 4210/4220 Office
Wireless Headset System for Desk
Phone
DRAFT User Guide
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Contents
Overview 3
Headset overview 3
Base overview 4
Accessories 4
Hook up your system 5
Charge your headset 5
Pair to mobile device 6
Fit and charge 7
Wear on the right or left 7
Charge 7
Load software 8
System basics 9
How to 9
Adjust volume 9
Headset basics 10
Power on/off 10
Adjust the volume 10
Answer or end a call 10
Mute 10
Play or pause audio 10
Track selection 10
Fast forward/rewind 10
Voice assistant 10
Troubleshooting 11
Support 12
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2x1x
1x
3x
Siri
Google Assistant™
Amazon
Alexa*
Overview
Headset overview
LEDs
Mute/unmute
Alexa Voice assistant (*requires app)
Power
Bluetooth® pairing
Charge
Volume
Call
Siri®, Google
Assistant
Default voice assistant: Siri®, Google Assistant™, Cortana
™
Play/pause**
Next track**
Previous track**
NOTE **Functionality varies by application. May not function with web-based apps.
Be safe
Please read the safety guide for important safety, charging, battery and regulatory information
before using your new headset.
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1 2 3 4 5 6 7 8
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Base overview
Desk phone button
1
Bluetooth LED
2
Charging LED
3
USB port
4
Power jack
5
Handset lifter jack
6
Accessories
1 Electronic hookswitch cable (EHS cable) Electronically and automatically answers/ends a desk
phone call. Enables remote call control with your headset.
2
HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call control
with your headset.
Telephone interface cable jack
7
Bluetooth pairing button
8
Desk phone listening volume
9
Desk phone speaking volume
10
Desk phone configuration switch
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Hook up your system
Using the diagram, connect your headset system.
Charge your headset
Charge your headset for a minimum of 20 minutes by placing it in the base. The cradle LED flashes
blue when charging.
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Pair to mobile device
1 To put your headset in pair mode, slide and hold the Power switch away from the off position
until you hear "pairing" and the headset LEDs flash red and blue.
2 Select “PLT V4210 Series / PLT V4220 Series.”
If necessary, enter four zeros (0000) for the passcode or accept the connection.
Once successfully paired, you hear “pairing successful” and the headset LEDs stop flashing.
NOTE Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously;
this includes the Bluetooth USB adapter.
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Fit and charge
Wear on the right or left
Charge
To position the microphone on the right or left side, rotate the microphone boom up and over.
Gently bend the boom so it is approximately 2 finger widths from the corner of your mouth.
IMPORTANT For true stereo sound, wear the boom on your right side.
It takes 90 minutes to fully charge the headset. The indicator light turns off once charging is
complete.
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Load software
1 Download Plantronics Hub for Windows/Mac by visiting plantronics.com/software.
2 Using Plantronics Hub, manage your headset settings.
Plantronics Hub for Windows/Mac is an invaluable headset tool.
• Call control for softphones
• Change headset language
• Update firmware
• Turn features on/off
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System basics
How to
1 Tap the Audio button on the base.
2 Manually remove the handset if you don't have an HL10 lifter or EHS cable. You should hear a dial
3 Dial from your desk phone.
Make a call
tone.
TIP If you do not hear a dial tone, turn over the base and adjust the switch (A--G). “A” works for the
majority of desk phones.
End/take a call
To answer or end a call, tap the Audio button on the base or tap the headset call button.
Adjust volume
• Headset volume Fine-tune your headset volume by adjusting the volume controls.
• Desk phone volume When you are on a desk phone call and your voice is too quiet/loud, adjust
the microphone volume on the bottom of the base. If your caller's voice is too loud/quiet on a
desk phone call, adjust the base volume dial.
• Base ringtone volume Adjust the base ringtone volume on the bottom of the base. This ringtone
alerts you if you are not wearing your headset and a call comes in. There are 4 base ringer
settings: off, low, medium and high.
Adjust headset microphone volume (softphone)
Place a test softphone call and adjust softphone volume and PC sound volume accordingly.
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:02
2x1x
1x
3x
Siri
Google Assistant™
Amazon
Alexa*
Headset basics
Power on/off
Adjust the volume
Answer or end a call
Mute
Play or pause audio
Track selection
Fast forward/rewind
Voice assistant
Slide the switch to power on or off.
Tap the Volume up (+) or down (–) button.
Tap the Call
While on an active call, tap the red Mute button.
Tap the Call button.
Double-tap the Call
previous track.
button.
button to skip to the next track or triple-tap the Call button to play the
NOTE Functionality varies by application. May not function with web-based apps.
Double-tap and hold the Call button to fast-forward. Triple-tap and hold the Call button to
rewind.
NOTE Functionality varies by application. May not function with web-based apps.
Siri, Google Assistant™, Cortana Press and hold the Call button for 2 seconds to activate your
phone's default voice assistant. Wait for the phone prompt to activate voice dialing, search, and
other smartphone voice controls.
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Troubleshooting
No dial tone in headset?
• Ensure your headset is charged and paired to the base.
• Adjust the configuration switch on the bottom of your base until you hear a dial tone.
• Fine tune the headset listening volume.
Is headset sound distorted?
• Ensure your headset mic is pointed toward the corner of your mouth.
• Fine tune the headset listening volume.
Need to pair your headset again?
• Your headset comes pre-paired to the base. To pair again, put your headset into pair mode and
press the Bluetooth pairing button on the back of your base for 2 seconds until the LED flashes
blue and red.
• Once successfully paired, the Bluetooth LED on the base turns solid blue.
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Support
NEED MORE HELP?
plantronics.com/support
Plantronics, Inc.
345 Encinal Street
Santa Cruz, CA 95060
United States
©
2019 Plantronics, Inc. Bluetooth is a registered trademark of Bluetooth SIG, Inc. and any use by
Plantronics, Inc. is under license. All other trademarks are the property of their respective
owners.
xx-06 (05.19)
Plantronics B.V.
Scorpius 171
2132 LR Hoofddorp
Netherlands
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