Welcome
Welcome to the Plantronics family of headset products. Plantronics provides a wide range of
products from mission-critical and business-critical applications to personal communications
and entertainment. For additional information visit our web site at plantronics.com where
you can visit our 24/7 support, browse through our knowledge base, chat live or ask a
question. We also feature a variety of installation tutorials to make set up quick and easy.
Please refer to the safety information found in the Quick Start Guide for important
product safety information prior to installation or use of the product.
Table of Contents
Package Contents
Registering your Product Online 2
Technical Assistance 2
Package Contents 3
Features 3
Powering On 4
Installing Plantronics Software 4
Headset Features 5
Using the Headset 6
Media Manager 7
Troubleshooting 8
Registering Your Product Online
Visit plantronics.com/productregistration to register your product online
so we can provide you with the best possible service and technical support.
Technical Assistance
Visit our Web site at plantronics.com/support for technical support including frequently
asked questions, compatibility and accessibility information. The Plantronics Technical
Assistance Center (TAC) is also ready to assist you. Dial (800) 789-4971.
Blackwire C420
Case
Features
Mute/Unmute LED
Volume Up
Volume Down
Answer/End
We recommend that you install the Plantronics software. Though your headset will
operate without it, the soft ware is required in order to use the call answer/end function
with your Unif ied Communications application from the inline control. Go to
plantronics.com/software and click the Software Downloads tab. Follow the instructions
to download and install the software.
WARNING Do not use headphones/headsets at high volumes for an extended
period of time. Doing so can cause hearing loss. Always listen at moderate levels. See
plantronics.com/healthandsafety for more information on headsets and hearing.
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