Plantronics 212732-05 User Manual
Voyager 5200 Office
PLANTRONICS + POLYCOM. NOW TOGETHER AS
for desk phone
User Guide
Contents
Overview 3
Headset overview 3
Base overview 4
Accessories 4
Hook up system 5
Desk phone setup details 5
Position Your Base 7
Pair 8
Pair again to base 8
Pair to mobile device 8
Pair mode 8
Fit and charge 9
Fit 9
Charge 9
Low battery warnings 10
Load software 11
The Basics 12
Power on your headset 12
Adjust volume 12
Make, answer, end calls 12
Use sensors 13
More Features 14
Play or pause audio 14
Voice assistant (smartphone feature) 14
Enable and use Amazon Alexa (smartphone feature) 14
Enable Tile 14
Troubleshooting 15
Headset 15
Desk phone 16
Support 17
2
Siri
Google Now
Alexa*
NFC
Overview
Headset overview
Charge port
Call button
Bluetooth button (use when pairing a device)
Siri, Google Now Virtual Personal Assistant (VPA) button
Alexa* *Alexa requires Plantronics Hub app
Mute button
Volume buttons
Indicator light
Power button
Near Field Communication
Be safe
Please read the safety guide for important safety, charging, battery and regulatory information
before using your new headset.
3
1 2 3 4 5 6 7 8
11
9
10
Base overview
Desk phone LED
1
Bluetooth LED
2
Charging LED
3
USB port
4
Power jack
5
Handset lifter jack
6
Accessories
1 Electronic hookswitch cable (EHS cable) Electronically and automatically answers/ends a desk
phone call. Enables remote call control with your headset.
2
HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call control
with your headset.
Telephone interface cable jack
7
Headset Bluetooth pairing button
8
Desk phone listening volume
9
Desk phone speaking volume
10
Desk phone configuration switch
11
4
OR
NO HEADSET PORT
HEADSET PORT
Hook up system
Using the diagram, connect your headset system.
Desk phone setup details
NOTE Base configuration settings
Desk phone Setting (on bottom of base)
Most phones A
Cisco phones D
Cisco phones with EHS cable A
Choose a desk phone setup A, B, C or D and connect cables.
A Desk phone with dedicated headset port
• Connect one end of the telephone interface cable to the back of the base
• Connect the other end of the telephone interface cable into the dedicated headset port on
the desk phone
USE
IMPORTANT Cisco phones use configuration D on the bottom of the base. Most other phones use
default configuration A.
5
NOTE Use this setup if you are not using the HL10 lifter or EHS cable. In this configuration, press
both the headset button on your desk phone and the call control button on the headset to
answer or end calls.
B Desk phone (standard)
USE
• Connect one end of the telephone interface cable to the back of the base
• Disconnect the handset coil cord from the base of the desk phone and re-connect it to the
telephone interface cable junction box
• Finally connect the remaining end of the telephone interface cable into the open handset port
on the desk phone
IMPORTANT Cisco phones use configuration D on the bottom of the base. Most other phones use
default configuration A.
NOTE Use this setup if you are not using the HL10 lifter or EHS cable and your desk phone does
not have a dedicated headset port. In this configuration, manually remove the handset on your
desk phone and press the call control button on the headset to answer or end calls.
C Desk phone + EHS cable (sold separately)
USE
IMPORTANT Use configuration A on the bottom of the base, which works for most phones
including Cisco phones.
D Desk phone + HL10 lifter (sold separately)
6
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