Planet Technology NAS-3400 User Guide

Network Attached Storage RAID Server

NAS-3200/NAS-3400

User’s Manual

Safety Approvals

u CE Marking u FCC Class A

FCC Compliance

This equipment has been tested and complies with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. If not installed and used in accordance with proper instructions, this equipment might generate or radiate radio frequency energy and cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measurers:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected. Consult the dealer or an experienced radio/TV technician for help.

Shielded interface cables must be used in order to comply with emission limits.

Safety Precautions

Before getting started, read the following important cautions.

1. Be sure to ground yourself to prevent static charge when installing the internal components.

Use a grounding wrist strap and place all electronic components in any static-shielded devices. Most electronic components are sensitive to static electrical charge.

2. Disconnect the power cords from the NAS server before making any installation. Be sure both

the system and the external devices are turned OFF. Sudden surge of power could ruin sensitive components. Make sure the NAS server is properly grounded.

3. Do not open the system’s top cover. If opening the cover for maintenance is a must, only a

trained technician is allowed to do so. Integrated circuits on computer boards are sensitive to static electricity. To avoid damaging chips from electrostatic discharge, observe the following precautions:

Before handling a board or integrated circuit, touch an unpainted portion of the system unit chassis for a few seconds. This will help to discharge any static electricity on your body.

ü When handling boards and components, wear a wrist-grounding strap, available from most electronic

component stores.

Copyright  2003 by PLANET Technology Corp. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of PLANET.

PLANET makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Any software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not PLANET, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Further, PLANET reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes.

All brand and product names mentioned in this manual are trademarks and/or registered trademarks of their respective holders.

Revision

User’s Manual for PLANET Network Attached Storage RAID Server Model: NAS-3200/NAS-3400 Rev: 3.0 (September, 2003) Part No. EM-NAS3KV3

Table of Contents

Chapter 1 Introduction-------------------------------------------------------------------------------1

1.1 Features----------------------------------------------------------------------------------------------------------1

1.2 Package Contents---------------------------------------------------------------------------------------------1

1.3 Physical Details-------------------------------------------------------------------------------------------------2

Chapter 2 Installation--------------------------------------------------------------------------------6

2.1 Hardware Installation Procedures-------------------------------------------------------------------------6

2.2 Installing Hard Drives to HDD Trays----------------------------------------------------------------------6

2.3 Setting Up the NAS Server----------------------------------------------------------------------------------9

2.4 Turn off the NAS Server------------------------------------------------------------------------------------13

Chapter 3 Quick Configuration-------------------------------------------------------------------14 Chapter 4 Using NAS-3000 Series Manager-------------------------------------------------23

4.1 Server Information-------------------------------------------------------------------------------------------23

4.2 Server Configuration----------------------------------------------------------------------------------------29

4.2.1 Basic Configuration-------------------------------------------------------------------------------------------------------29

4.2.2 Date Setup------------------------------------------------------------------------------------------------------------------33

4.2.3 Language Setup-----------------------------------------------------------------------------------------------------------35

4.2.4 Notification Setup----------------------------------------------------------------------------------------------------------36

4.3 Security Setup------------------------------------------------------------------------------------------------37

4.3.1 Shared Folder Setup-----------------------------------------------------------------------------------------------------37

4.3.2 Account Setup--------------------------------------------------------------------------------------------------------------46

4.3.3 Group Setup----------------------------------------------------------------------------------------------------------------54

4.3.4 Quota Option---------------------------------------------------------------------------------------------------------------58

4.3.5 Security Options-----------------------------------------------------------------------------------------------------------60

4.3.6 Using Access Control List (ACL)---------------------------------------------------------------------------------------61

4.4 Network Setup------------------------------------------------------------------------------------------------67

4.4.1 Windows Network---------------------------------------------------------------------------------------------------------67

4.4.2 UNIX Network--------------------------------------------------------------------------------------------------------------69

4.4.3 Apple Network--------------------------------------------------------------------------------------------------------------70

4.4.4 Novell Network-------------------------------------------------------------------------------------------------------------72

4.4.5 Internet Network-----------------------------------------------------------------------------------------------------------73

4.5 Volume Management---------------------------------------------------------------------------------------75

4.5.1 Volume Setting-------------------------------------------------------------------------------------------------------------75

4.5.2 Volume Layout-------------------------------------------------------------------------------------------------------------79

4.5.3 Cache Setup----------------------------------------------------------------------------------------------------------------80

4.5.4 Home Setup----------------------------------------------------------------------------------------------------------------82

4.6 Toolkit-----------------------------------------------------------------------------------------------------------83

4.6.1 LED Management---------------------------------------------------------------------------------------------------------83

4.6.2 SNMP Configuration------------------------------------------------------------------------------------------------------83

4.6.3 UPS Management---------------------------------------------------------------------------------------------------------85

4.6.4 Restore Defaults-----------------------------------------------------------------------------------------------------------89

4.6.5 Shutdown/ Restart--------------------------------------------------------------------------------------------------------90

4.6.6 System Update-------------------------------------------------------------------------------------------------------------91

4.7 File Browser---------------------------------------------------------------------------------------------------93

4.8 Logout-----------------------------------------------------------------------------------------------------------94

Chapter 5 Using Backup Utility-------------------------------------------------------------------95

5.1 Backing up data----------------------------------------------------------------------------------------------96

5.2 Scheduling Backup----------------------------------------------------------------------------------------100

5.2.1 Scheduling a Backup----------------------------------------------------------------------------------------------------100

5.2.2 Scheduling Multiple Backups------------------------------------------------------------------------------------------101

5.2.3 Deleting Schedule--------------------------------------------------------------------------------------------------------103

5.3 Restoring data back to the server---------------------------------------------------------------------103

5.4 Third party backup support------------------------------------------------------------------------------108

Chapter 6 Using Data Replicator--------------------------------------------------------------109

6.1 Before you begin-------------------------------------------------------------------------------------------109

6.1.1 Set up the NAS server--------------------------------------------------------------------------------------------------109

6.1.2 PLANET NAS-3000 series Replicator Basic Requirements---------------------------------------------------112

6.2 Install PLANET NAS-3000 series Replicator--------------------------------------------------------112

6.3 Start Using PLANET NAS-3000 series Replicator-------------------------------------------------113

6.3.1 Backup Windows client data to the NAS server------------------------------------------------------------------113

6.3.2 Recover files from the NAS server to Windows client-----------------------------------------------------------117

6.3.3 Tag Management---------------------------------------------------------------------------------------------------------118

6.3.4 User Preferences---------------------------------------------------------------------------------------------------------121

Chapter 7 Trouble Shooting---------------------------------------------------------------------124 Appendix 1 What Is RAID-----------------------------------------------------------------------138

A1.1 RAID 0 (striping)------------------------------------------------------------------------------------------139 A1.2 RAID 1 (mirroring)---------------------------------------------------------------------------------------139 A1.3 RAID 5------------------------------------------------------------------------------------------------------139 A1.4 RAID 5 with Spare---------------------------------------------------------------------------------------139

Appendix 2 Windows Access to NAS Server-----------------------------------------------140 Appendix 3 UNIX Access to NAS Server----------------------------------------------------141

Appendix 4 Mac Access to NAS Server------------------------------------------------------144 Appendix 5 Novell Access to NAS Server---------------------------------------------------145 Appendix 6 Third Party Backup Support-----------------------------------------------------146

A6.1 CA BrightStor Enterprise Backup v10.0------------------------------------------------------------146 A6.2 CA BrightStor ARCserve Backup v9 for Windows-----------------------------------------------147 A6.3 Veritas BackupExec v8.6------------------------------------------------------------------------------147 A6.4 Dantz Retrospect Backup v5.6-----------------------------------------------------------------------148

Appendix 7 Using PLANET NAS Assistant on Mac---------------------------------------149

A7.1 Using PLANET Filer Assistant on Mac OS 9-----------------------------------------------------149 A7.2 Using PLANET Filer Assistant on Mac OS 10----------------------------------------------------150

Appendix 8 Specification-------------------------------------------------------------------------151

Chapter 1

Introduction

To accommodate the increasing storage demands for enterprise, small business, SOHO, and home use, PLANET provides reliable and affordable solutions, the NAS-3200 and the NAS-3400. Regardless of the operating systems installed in your network, the NAS servers have straightforward setup procedures and can be installed in any existing network environment using its simple and intuitive management interface.

1.1 Features

• 2 or 4 ATA-66/100 hot swappable IDE trays

• Provides scalability up to 500GB or 1TB

• NAS-3200 supports RAID 0, 1 and NAS-3400 supports RAID 0, 1, 5, and 5+hot spare with

on-line rebuild

• External UPS support through COM port

• Gigabit Ethernet support

• Two RJ-45 ports for redundant network connection

• Multi-protocol system support for Microsoft, Apple, UNIX/LINUX, and Novell networks

• Powerful utility for data backup and replication

• Multi-language support and user friendly web management interface

• SNMP MIB II support

• Fully integrated ability for Windows 2000 domains, NT 4.0 domains, and UNIX NIS domains

• File level ACL (Access Control List) support for Windows, Macintosh, and UNIX clients

• Rich log records for easy diagnostics

• 3rd Party Backup Application Support: Veritas Backup Exec, CA BrightStor, and Dantz

Retrospect

1.2 Package Contents

The following items should be included:

• NAS Server unit

• 2 or 4 HDD trays

• Power cord

• CD-ROM (includes user’s manual, utilities)

• Quick Installation Guide

If any of the above items are damaged or missing, please contact your dealer immediately.

1.3 Physical Details

Front View

NAS-3200

Power button: When the A/C power cable is in socket, the NAS-3200 will start to initiate.

Press this button once to shutdown the NAS-3200. Press once again to switch on the server.

NAS-3400

1 Up select button 2 Down select button

HDD Door

3 5 Link/Active LED of GbE

LAN port

7 LED of System Status/Alert 8 Power Control Button

Attention:

1. When the NAS server is operating, press power button continuously over 4 seconds to shut it off immediately. This shut-off activity should happen only when the NAS server is hung; otherwise it may make the server non-operational or damage the drives.

2. Once the power button is pressed, it takes around 20 seconds for shutdown.

LED definition:

LED Color Function

LCD display

4 6 Link/Active LED of 100 LAN

port

SYS

100

Green

Orange Indicating system alert.

Green On: LAN is connected at 100Mbps speed.

Orange On: LAN is connected at 10Mbps speed.

Indicating system status.

1. One flash per 0.5 second: the system is booting.

2. One flash per 1.0 second: the system is being shutdown.

3. One flash per 2.0 second: the system is rebuilding.

4. Always on：the system is ready.

1. When system is booting, the Yellow LED will turn on for 1 second while BIOS is doing POST (power on self test), then the LED turns to green.

2. One flash per 1.0 second：one or two Fans fail. Fan 1 is the CPU fan. Fan 2 is the chassis fan.

3. One flash per 2.0 second: CPU is over heating.

Blink: Transmitting or receiving data through the LAN.

GbE

Green On: LAN is connected at 1000Mbps speed.

Blink: Transmitting or receiving data through the LAN.

Orange On: LAN is connected at 10/100Mbps speed.

Blink: Transmitting or receiving data through the LAN.

Rear View

NAS-3200

1. COM (for UPS): The NAS-3200 uses a DB-9 connector for its serial port connection. The pin assignments of this connector are as follows:

Pin # Signal Name 1 DCD, Data carrier detect 2 RXD, Receive data 3 TXD, Transmit data 4 DTR, Data terminal ready 5 GND, ground 6 DSR, Data set ready 7 RTS, Request to send 8 CTS, Clear to send 9 RI, Ring indicator

2. 100: 10/100M Ethernet port

3. GbE: 10/100/1000M Ethernet port

4. FAN of power supply

5. AC inlet of power supply

6. Chassis FAN

NAS-3400

1. Chassis FAN

2. AC inlet of power supply

3. FAN of power supply

4. GbE: 10/100/1000M Ethernet port

5. 100: 10/100M Ethernet port

6. COM (for UPS): The NAS-3400 uses a DB-9 connector for its serial port connection. The pin assignments of this connector are as follows:

Chapter 2

Installation

2.1 Hardware Installation Procedures

Before start using NAS server, please follow the procedures below to complete the hardware Installation.

Step 1: Install at least one hard disk via hot-swappable drive tray. Insert the tray to the left driver

bay of NAS-3200 or to the top driver bay of NAS-3400 (these driver bays are considered as the disk 1 of respective NAS servers). Note that it is strongly recommended to use brand new hard disks and all HDDs must be set to master mode.

Step 2: Connect one end of an Ethernet cable to the LAN port located on the NAS server rear

panel and attach the other end to a hub or switch.

Step 3: Connect the provided power cord to the power supply of the NAS server. Step 4: The orange system LED is continuously on for 2 seconds, then the green system LED

flash rapidly (one flash per 0.5 second) indicating the NAS server is booting.

Step 5: The continuous green LED indicates the NAS server is ready to use.

2.2 Installing Hard Drives to HDD Trays

The hot-swappable HDD trays of NAS server can be used to install 3.5” IDE hard drive each. You don’t’ need to turn off the server when replacing a failed hard drive. The hard drive must be 3.5” ATA66/100 IDE compliance. The hot-swappable drive tray connects to the backplane. The backplane is the printed circuit board behind the bay.

Note:

1. Do not use any other drive tray that is not designed for NAS server, or a serious damage might be caused.

2. For best flexibility, the NAS server is designed to fit most types of hard drive form various hard disk drive vendors. But each of them might have slightly different mechanical dimension. We strongly recommend applying hard drives with the same type or with the same dimension to NAS server.

Install hard drive to hot-swappable drive tray

1. Open HDD door, press plastic locker trigger of tray downward to release tray handle. See

figure 1 and figure 2.

2. Remove the empty hot-swappable drive tray by pulling the tray handle. Slide the tray off the

tray bay. See figure 1 and figure 2.

Figure 1

Figure 2

3. Loosen 4 screws that firmly mounted the HDD drive onto the drive tray. Disconnected the

cable of old or damage HDD drive from the tray backplane. Then, pull the HDD drive out of the tray drive bay. See figure 3.

4. Mount the new HDD drive(s) into the empty slot. Connect the cable of tray backplane into new

HDD. Secure the HDD drive by mounting 4 screws on each side of the drive tray. See figure 3.

Figure 3

5. Gently push the hot-swappable drive tray into NAS server until the tray connects to the

backplane.

6. Push the drive tray handle toward to the close position. See figure 4 and figure 5.

Figure 4

Figure 5

Verify the HDD status

1. When the HDD orange LED is continuously on, the drive is failed or not installed.

2. When the HDD orange/green LED is off, the drive tray is in bad connection.

3. When the HDD green LED flash rapidly, the drive is accessing by host.

Figure 6

2.3 Setting Up the NAS Server

After connecting the NAS server to a power cord and the LAN, power it up and follow the procedures below to set up the server via PLANET NAS-3000 series Assistant. The demonstration is running in windows system. PLANET NAS-3000 series Assistant also provides MAC OS 9 and

OS X version, please refer to Appendix 4 for details.

1. Choose a computer in the same network as NAS server running Microsoft Windows 98/ME/NT

/2000/XP and an IE5.0 (or above) web browser installed.

2. Insert the bundled CD in the CD-ROM drive to initiate the autorun program. Once completed a

menu screen will appear as follows:

3. Click on the "NAS-3000 series Assistant" hyperlink to activate the program.

If the above screen is not shown, you can start the installation as follows.

A. Click on Start Menu/ Run. B. Enter “E:\UTILITY\Assistant\Windows\NAS3000SeriesAssistant.exe” in the appeared box,

where “E” is the letter of your CD-ROM drive.

C. Click on “OK” button.

4. PLANET NAS-3000 series Assistant will automatically search and list all available NAS servers

on the LAN. The Server Status column will show current status of the server.

Suppose you want to set up a server called PLANET-NAS for the first time. By default the system obtains the network configuration information through the DHCP server. If a DHCP server does exist on the LAN, its IP Status will show DHCP, referring that the NAS server has correctly received IP from DHCP server. Please double click the server name or click the Manage button, and PLANET NAS-3000 series Assistant will automatically activate the browser, connect to the server’s IP address, and then start the Quick Configuration.

5. If there is no DHCP server on the LAN, or the client that runs PLANET NAS-3000 series

Assistant does not belong to the same network as NAS server, the IP Status column will show Unknown instead.

Double-click on the server name PLANET-NAS to open the network configuration screen. Input password into System administrator password field; the default value is blank. You can either select Get Network Configuration through DHCP to automatically configure the network through the DHCP server, or choose Use Manual Configuration and enter the IP address, domain name, subnet mask, gateway, and DNS server. The setup program will get the network configuration for your reference. If the information is not enough, click on Suggestion; the setup program will check available IPs on the LAN and provide a suggested IP address.

6. Click Apply to confirm the network settings. The program will automatically activate the

browser and connect to the server’s IP address, then start the Quick Configuration.

2.4 Turn off the NAS Server

There are two ways to turn off the NAS server.

1. When the NAS server is running, you can turn it off by pressing the power control button once.

The NAS server will shutdown automatically after around 20 seconds. Do not press the power button continuously for over 4 seconds, for this action will turn off the power immediately and may cause the server non-operational or corrupt the drives.

2. You can turn off (shutdown) the NAS server via Toolkits option of its web management

interface

Chapter 3

Quick Configuration

The NAS server offers a simple and easy-to-use approach, which called NAS-3000 Series Manager, for administration. Use this manager to configure the server, system and network parameters, including Windows, UNIX, Novell and Apple Macintosh network settings, as well as the hard disk configuration.

When you install the NAS server for the first time, PLANET NAS-3000 series Assistant will complete the IP configuration of the server, then automatically activate the web browser to connect to the server. The Quick Configuration page with basic configuration options will appear. Please follow the instructions to complete all steps.

Note:

1. There are always hints on the right side of the screen during setup procedures. You can

obtain some useful information of every screen there.

2. This system only supports Microsoft IE 5.0 browsers or above. Netscape or other browsers are not supported.

Step 1: Enter the root password

Since this is the first time using this system, the system will prompt for changing the default root (system administrator) password. Make a note of this password for future access to the NAS server.

The password is case sensitive, and up to 12 displayable characters can be entered, including letters, numbers, signs, and space, etc. However, the password of root cannot be empty. After entering the password, please confirm your choice by re-entering it in the Confirm password field.

Step 2: Basic server configuration

System administrator can change the default server name here and further configure the network settings. Please note that the server name must be unique, meaning that no other server in the network should have the same name. The name is not case-sensitive and cannot exceed 15 characters. The first character must be a letter; the other characters can be letters, numbers, the underscore or minus sign.

This system supports up to four domain names and three DNS servers. The length of the domain name cannot exceed 64 characters. If the existing DHCP server has already created multiple domain names and DNS server setup while NAS server obtains its network settings from DHCP server, this page will capture the first item from the DHCP server. The system administrator must specify other items manually.

Step 3: LAN port 1

Next, please setup the IP address of the first network card. This page will show the setup information previously defined in PLANET NAS-3000 series Assistant, and system administrator can make additional change here.

If the LAN includes a DHCP server, click “Get network configuration through DHCP”. Otherwise, choose “Use manual configuration”, and fill out the related settings. Filling out the column with a red star sign on the right is mandatory, while filling out the column with the orange star is recommend by the system.

Step 4: Enter the system date and time

Use a 24-hour format to enter the system date and time, as well as the correct time zone. The NAS server will automatically adjust itself if daytime saving time (DST) is applicable to the selected time zone. There is no need for extra setup.

To activate network time synchronization, please choose “Enable network time synchronization”, in the “Period” pull down menu, choose the appropriate period, and then fill out the hostname or IP in the Primary time server field. If a spare time server is available, fill out its hostname or IP in the Secondary time server field. When the primary time server is failed, the NAS server will try to synchronize the time with the secondary time server. Note: Please find below NTP server web address for your reference to set the time server.

http://www.eecis.udel.edu/~mills/ntp/clock1a.html http://www.eecis.udel.edu/~mills/ntp/clock2a.html

Step 5: Select a language

You can perform all the language settings on this page. Please choose a display language for NAS-3000 Series Manager, event notification emails, and the code page for different kinds of client.

In Display Language column, when selecting Browser Default Language, NAS-3000 Series Manager will automatically display the same language as the browser of the client when system administrator or general user is connected to NAS-3000 Series Manager.

For some languages at least 2 sorting methods are available for the administrator to choose. The sorting method is used to sort information on NAS-3000 Series Manager, such as shared folders and user accounts. The sorting method can be chosen from the “Sort by:” pull-down menu.

Encoding for Windows/ Apple/ Novell will be applied for the three clients, and allow them to access the server correctly with the defined encoding when Unicode is not available. After selecting the encoding for Windows/ Apple/ Novell, please select the appropriate encoding for NFS clients under the same locale language.

Once Quick Configuration is complete, NAS-3000 Series Manager will use that language. If you do not know the correct code page of your Windows client, enter the command “chcp” in the command prompt and press Enter to retrieve the correct code page information.

Note:

1. Inconsistent codepage settings between the system and the clients will result in incorrect

display on accessing the data. The system codepage must be the same with that of the clients.

2. If the administrator set a single-byte language (code page), such as English, for Windows

clients, an error will occur when the client attempts to save double-byte files or folder names (e.g. Traditional Chinese) on the NAS server, and some files cannot be deleted once saved. In this case, the system administrator must use the Server ConfigurationàLanguage Setup to change the code page to double-byte encoding; only then can the file be properly accessed and deleted.

Step 6: Enter a recipient for notification

NAS server can notify the system administrator of important events via e-mail. Enter a SMTP

server and the primary e-mail address 1. When an important event occurs, the system administrators will be informed via e-mail and can respond immediately, thus ensuring system safety. You have the option to send a test message after setup to make sure you have entered a valid configuration.

Due to the excessive amount of junk mail pervading the Internet, many providers do not allow their SMTP servers to be used by outside users. We therefore strongly recommend using the SMTP server of your e-mail domain (the address 1, address 2). E.g., if you use root@abc.com, select the SMTP server belonging to this provider, for example mail.abc.com.

Note: if you enter the host name (e.g. mail.abc.com) of the SMTP server, instead of the IP address (e.g. 192.168.1.1), please also enter the DNS address to ensure the notification emails can be sent to administrators.

Step 7: Cache setup

In order to improve data access performance, you can select to turn on "Disk write cache" support on this page. It is suggested that an UPS is accompanied with the server if this option is turned on to prevent from data loss when abnormal power failure occurs.

Step 8: Completing Quick Configuration

Once you have completed the Quick Configuration, the NAS server should operate properly on the LAN. Click “Finish” to apply all settings and activate NAS-3000 Series Manager.

Chapter 4

Using NAS-3000 Series Manager

After the Quick Configuration is complete, the NAS server will open the web-based NAS-3000 Series Manager program, where the system administrator can further edit the settings of the server.

Note:

1. NAS-3000 Series Manager does not include a Back option, but lists all of the configurable items

on the left-hand side of the browser window. When you are done with one screen, simply select the next item you wish to configure from the list on the left.

2. If no entry modification in NAS-3000 Series Manager for 15 minutes, you will automatically be

logged out, and will have to log in again to continue.

4.1 Server Information

You can obtain information about your NAS server here.

General tab

Shows system version and manufacturer information.

Configuration tab

Shows the current configurations of the server. You can change these settings under Server Configuration.

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