Single-Bay NAS Server
NAS-1101
User’s Manual
Copyright (C) 2005 PLANET Technology Corp. All rights reserved.
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The products and programs described in this User’s Manual are licensed products of PLANET
Technology, This User’s Manual contains proprietary information protected by copyright, and this User ’s
Manual and all accompanying hardware, software, and documentation are copyrighted.
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Disclaimer
PLANET Technology does not warrant that the hardware will work properly in all environments and
applications, and makes no warranty and representation, either implied or expressed, with respect to the
quality, performance, merchantability, or fitness for a particular purpose.
PLANET has made every effort to ensure that this User’s Manual is accurate; PLANET disclaims liabilit y
for any inaccuracies or omissions that may have occurred.
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commitment on the part of PLANET. PLANET assumes no responsibility for any inaccuracies that may be
contained in this User’s Manual. PLANET makes no commitment to update or keep current the
information in this User’s Manual, and reserves the right to make improvements to this User ’s Manual
and/or to the products described in this User’s Manual, at any time without notice.
If you find information in this manual that is incorrect, misleading, or incomplete, we would appreciate
your comments and suggestions.
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presence of hazardous substances in electrical and electronic equipment, end users of
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Revision
User’s Manual for PLANET Single-bay NAS Server NAS-1101
Rev: 1.0 (September. 2005)
Part No. EM-NAS1101
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TABLE OF CONTENTS
Chapter 1 Introduction ..................................................................................1
1.1 Package Contents ...........................................................................1
1.2 Features............................................................................................1
1.3 Specification....................................................................................1
Chapter 2 Hardware Installation...................................................................3
Chapter 3 Setup Wizard.................................................................................5
Chapter 4 Configuration..............................................................................11
4.1 Home...............................................................................................11
4.2 Networking.....................................................................................12
4.2.1 Host Name Setting................................................................................................. 13
4.2.2 IP Address Setting ................................................................................................. 14
4.2.3 Superuser/Password Setting................................................................................. 14
4.2.4 IP Filter................................................................................................................... 15
4.2.5 MAC Filter.............................................................................................................. 16
4.3 Administration ...............................................................................17
4.3.1 System Restart ......................................................................................................18
4.3.2 HD Format ............................................................................................................. 18
4.3.3 Factory Default Reset............................................................................................ 19
4.3.4 Firmware Upgrade................................................................................................. 19
4.3.5 System Time.......................................................................................................... 20
4.3.6 Character Set......................................................................................................... 20
4.4 Share...............................................................................................21
4.4.1 User Configuration................................................................................................. 21
4.4.1.1 Modify Users....................................................................................................... 22
4.4.1.2 Add User ............................................................................................................. 23
4.4.1.3 Delete User......................................................................................................... 24
4.4.2 Folder Configuration.............................................................................................. 25
4.4.2.1 Modify Folder...................................................................................................... 25
4.4.2.2 Add Folder........................................................................................................... 27
4.4.2.3 Delete Folder ...................................................................................................... 28
4.5 FTP..................................................................................................29
4.5.1 FTP Configuration.................................................................................................. 29
4.6 P2P..................................................................................................30
4.6.1 BitTorrent Configuration......................................................................................... 31
4.6.2 Download Configuration ........................................................................................ 32
4.6.2.1 Add a Download T ask......................................................................................... 33
4.7 Web Server.....................................................................................35
Chapter 5 Troubleshooting .........................................................................38
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Chapter 1 Introduction
The typical installation of PLANET NAS-1101 can be completed in less than ten minutes without any
additional configuration of other servers or clients on your network. With the features of a compact,
economical and powerful storage server, the NAS-1101 fits your SOHO (Small Office or Home Office) or
personal requirements. It functions as a file / FTP / Web server and provides an easy way for LAN users
to backup data or share files through Intranet and Internet. The embedded BitTorrent client feature brings
you the most conveniences to download shared resources from Internet.
1.1 Package Contents
Make sure that you have the following items:
• One NAS-1101
• One AC Power Adapter
• One CD-ROM
• One Quick Installation Guide
• One Accessory pack (Rubber Foot and Screws)
Note:
If any of the above items are missing, contact your local supplier for support.
1.2 Features
Provides a 10/100Mbps Ethernet port (Auto MDI/MDIX) for network connection
Easy configuration via web interface
Supports all standard 3.5” IDE HD up to 250GB with EXT3 file format
Auto Networking Configuration Utility for Windows OS
Supports CIFS/SMB for Microsoft Network users to easily retrieve files by using “My Network
Places”
Built-in FTP server for user conveniently transfer files
Built-in BitTorrent client for peer-to-peer file sharing
Built-in web server allows user to create a personal website
Unicode support for correct display of different languages
Compatible with Microsoft Windows systems (SMB, TCP/IP) and Linux/MAC systems (TCP/IP)
Provides three Pre-defined User levels
Allows up to five online users of Samba (Concurrently connected) and five online FTP users
(Concurrently connected)
Auto-detect HDD for newly installed HDD
Provides password security for web management & HDD access
1.3 Specification
Support Protocol TCP/IP, FTP, HTTP, SMB
Standards IEEE 802.3, IEEE 802.3u
LAN Connector One RJ-45 Interface
LAN Speed 10/100 Mbps
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LEDs PWR, LNK/ACT. HDD
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System Configuration Windows Base utility
Web Browser (Internet Explorer, Netscape)
Dimensions 220 x 60 x 132 mm (W x D x H)
Weight 865g (without HDD)
Supported Hard Disk Removable 3.5” External HD (ATA)
Operating Temperature: 0 ~ 40°C
Humidity: 10 ~ 95%(non-condensing)
Storage Temperature: -10 ~ 70°C
Humidity: 10 ~ 95%(non-condensing)
Power Adapter 12V DC, 3A
Regulatory FCC Class B, CE
Chapter 2 Hardware Installation
Please refer to the steps below to install your HDD into NAS-1101:
1. Loosing the two screws on the rear panel by screwdriver or hands.
2. Grabbing the front panel and separate the HD holder from case.
3. Your HD jumper should be set to Master. Different Hard Disk has different jumper settings; please
refer to your Hard Disk manual for correct setting.
4. Insert the IDE connector into the IDE socket of the Hard Disk. Make sure the pin 1 on the cable is
connected to pin 1 on the HD socket. Pin 1 is the red or pink strip on the edge of an IDE cable. The
IDE cables are designed so that it will only go in one way, which will correspond to pin 1.
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5. Push the power connector into the power socket of HD as shown. The power cable is designed to go
in one way, so you shouldn't have any problems.
6. Secure the Hard Disk with the screws we provided.
7. Push the Hard disk and HD holder back into the box and secure it with the two screws.
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Chapter 3 Setup Wizard
The Setup Wizard guides you to finish the initial installation of NAS-1101, and the basic configurations for
Network. Please follow the steps as below.
Note: If you have run the Setup Wizard before and for some reason you need to run the Wizard again,
please delete the previously created shortcuts first.
1. Insert the CD-ROM into the CD-ROM drive to initiate the autorun program. Once completed a menu
screen will appear.
2. Click on “Setup Wizard” hyper link to initiate the program. If the menu screen is not shown, you can
click the “Start” button and choose “Run”. When the box appears, enter “E:\Utility\setup.exe”
(Suppose “E” is your CD-ROM drive). You will see the Welcome screen as below. Please click
“Next” to continue.
3. Plug the circle end of power adapter firmly into the rear panel of NAS-1101, and the other end into a
power outlet. Press the Power button on NAS-1101 and make sure Power LED is light on.
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Note: ONLY use the power adapter suppli ed with the NAS-1101. Otherwise, the product may be
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damaged.
4. Connect NAS-1101 to your switch or hub and make sure the LNK/ACT LED is light on.
5. Press “Next” to start the scan.
6. The Setup Wizard will scan available NAS-1101 in your network.
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7. The screen will show you the available NAS-1101. Please select the device you want to setup and
click “Next” to continue.
Note: There will be two status of the “Reachable?” field.
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Reachable Status Action
Yes NAS-1101 network setting is compatible with
your LAN.
No NAS-1101 network setting is not compatible with
your LAN.
8. If the “Reachable” option is “No”, you will see this screen. Please enter the NAS-1101 administrator
user name and password and click “Next”. The default username and password are both “admin”.
Creating two shortcuts to access and
setup the NAS-1101.
Set a new IP address to NAS-1101 and
creating two shortcuts to access and
setup the NAS-1101.
9. The NAS-1101 installation is completed. This dialog box prompts you that setup wizard will add two
shortcuts on you desktop, you can configure more advance settings b y clic k those shortcuts. Please
press “OK”.
10. Please click “OK” to open the shortcut or “Cancel” to finish the setup wizard without opening
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shortcut.
11. You will find two shortcuts on your desktop.
You can start to use NAS-1101 or setup further settings by clicking on the respective buttons.
Note 1: the above two shortcuts are created according to current IP address of NAS-1101. If
you change the IP of NAS-1101 afterward, the previously created shortcuts are useless. You
must run the Setup Wizard again to create new shortcuts.
Note 2: the Setup Wizard will detect your HD content, but only for the first partition. It is
recommended that do not partition the HD.
Note 3: if an unformatted hard disk or no hard disk is installed, users will not be able to access
the storage space with following steps. However, you can still proceed with the configuration
procedures described in Chapter 4.
To use the storage space of NAS-1101, you can double click on the “Access My Network HD NAS-1101” icon. A dialog box will pop up and ask for username/password.
There are three pre-defined accounts available:
all: able to read and write all folders in NAS-1101
power: able to read and write the folder named “share” only
guest: able to read the folder named “share” only
The passwords of the above accounts are identical with the account names. For example, the
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password for account “all” is “all”.
Note: As default, the “Share” folder is created automatically in the NAS-1101 and can be
accessed by any user. Users that would like to use another set of username/ password after
getting access to any folder must log off your operation system and log on again.
For Windows 95, 98, 98SE users, you should add a new user with the username of your
operation system.
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Chapter 4 Configuration
The NAS-1101 provides a web-based configuration interface and you can simply access it by double
click on the “Setup My PLANET NAS-1101” icon on desktop. A dialog box will pop up and ask for
username/password. The default user name and password are both “admin”.
4.1 Home
On this screen, you can see the general information of your NAS-1101 including Host Name, IP address,
and Firmware Version. You can also access other configuration screens here.
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Options Description
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Status
Host Name The identification of the NAS-1101 showing on the “My Network Places”.
IP Address IP Address of this NAS-1101.
Version Firmware version.
If you click on the “Click here for more information…” hyper link, the screen will show you the current
device status as below.
Options Description
Host Name The identification of the NAS-1101 showing on the “My Network Places”.
IP Address IP Address of this NAS-1101.
HD used (%) The usage percentage of HDD.
Up-time The estimate time of system operating period.
Version Current firmware version.
Samba Users The number of users who is accessing the NAS-1101 from “My Network Places”.
You can have max five onl ine users to access NAS-1101 at the same time.
FTP Users The number of users who is connected to NAS-1101 by FTP session. You can have
max five online users to access NAS-1101 at the same time.
Unicode Loaded This field indicates the Unicode is loaded or not. For instructions of Unicode
installation, please refer to “Character Set” under “Administration” category.
4.2 Networking
In this category, you can setup the networking configurations of NAS-1101.
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4.2.1 Host Name Setting
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Parameters Description
Host Name Identification of NAS-1101 represents on “My Network Places”.
Work Group The name of the workgroup which NAS-1101 is located.
Description Brief description of the NAS-1101.
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4.2.2 IP Address Setting
Parameters Description
DHCP Enable Enable DHCP for NAS-1101 obtaining network settings automatically. However,
you must ensure there is a valid DHCP server in LAN.
Disable DHCP, then the following settings must be manually configured.
IP Address Designate the NAS-1101’s IP Address. This IP Address should be unique in your
network. The default IP Address is 192.168.1.1.
Subnet Mask
Gateway Specify the gateway IP in your network.
DNS Server This is the ISP’s DNS server IP address that they gave you; or you can specify your
Specify a Subnet Mask for your LAN segment. The default value is 255.255.255.0.
own preferred DNS server IP address.
4.2.3 Superuser/Password Setting
This page allows you to change the username and password which are used to access the web
interface of NAS-1101. Please do not confuse this screen with the following “Share” screen. The user
account created in “Share” screen is for access the storage space of NAS-1101. You should not grant
web access privilege to common users.
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Parameters Description
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Superuser name The administrative user name to access the web interface of NAS-1101.
Old Password Enter the old password here.
New Password Enter the new password here.
Confirm Password Please enter the new password here again to confirm.
4.2.4 IP Filter
The IP Filter feature provides access management by IP addresses. There are three modes for
configuration:
Disable: the IP Filter is disabled, and all sessions would be allowed.
Allowed: only the clients with IP addresses configured in the table below can access the NAS-1101.
Denied: the clients with IP addresses configured in the table below are not allowed to access the
NAS-1101.
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4.2.5 MAC Filter
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The MAC Filter feature provides access management by MAC addresses. There are three modes for
configuration:
Disable: the MAC Filter is disabled, and all sessions would be allowed.
Allowed: only the clients with MAC addresses configured in the table below can access the NAS-1101.
Denied: the clients with MAC addresses configured in the table below are not allowed to access the
NAS-1101.
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4.3 Administration
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In this category, you can manage the NAS-1101 with some useful tools.
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4.3.1 System Restart
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Parameters Description
Do you want to restart
this system?
If you want to restart this NAS-1101, please press “Yes”, or press “No” to back to
pervious page.
4.3.2 HD Format
When you see this massage “HD Unable to use” showing on the “HD used (%)”, it means either your
hard disk is a brand new unformatted one or its format is not EXT3. You have to format this hard disk or
replace it with another one with EXT3 format.
Caution: All partitions on your HD will be format and all your DATA will be erased.
Parameters Description
Do you want to format
HD?
Note: Please wait until the format process completed. Do not power off the system or close the browser.
If you want to format your HD, please press “Yes”, or press “No” to back to
previous page.
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After the format process complete, the system will restart automatically.
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4.3.3 Factory Default Reset
Parameters Description
Do you want to reset
to factory default?
Note: besides software reset, you can also press the DEFAULT button on the rear panel of NAS-1101 for
10 second. And then wait for a while for NAS-1101 to restart with factory default settings.
If you want to reset NAS-1101 back to factory default settings. Please press
“Yes”, or press “No” to back to previous page.
4.3.4 Firmware Upgrade
Parameters Description
Firmware upgrade If you have the latest firmware of NAS-1 101, you may enter the firmware path into
this field or press “Browse…” to find out the firmware location and press “Apply”
to upgrade. If the firmware location is wrong, please press “Reset” to enter again.
If you don’t want to upgrade, press “Back” to previous page.
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4.3.5 System Time
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Parameters Description
Time Zone Please select the time zone of your country
Use Local Time Press ‘Time Sync” button, the NAS-1101 will synchronize its time with your PC.
Before this procedure, please make sure the time on your PC is also correct.
Use Time Server If this NAS-1101 is c onnected to Internet already, you may select this option to
set it check the system time with Internet time server. You can change the time
server address or keep use the default setting and click “Save” button to apply.
4.3.6 Character Set
Unicode is work for being compatible with most fonts around the world thus prevents errors from fonts
difference. To install Unicode, insert the CD-ROM we provide, click the “Browse” icon, click on your
CD-ROM drive, open the folder “Unicode” and select the file “ntx_chset.h”, click open to browse the file
then click Save to enable.
Note: Please don’t delete or do any modification on the file.
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4.4 Share
In this option, you can set the user and folder configuration for user login and access data.
4.4.1 User Configuration
In this category, you can Add/Delete/Modify the user account. Before operate, please make sure the
installed HD was formatted. If the installed HD does not format yet, the operation in this page may be
wrong.
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4.4.1.1 Modify Users
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If you want to modify the existing user, please click the user icon in Basic User or Advanced User field.
Then you will see the screen below.
Parameters Description
User Name For existing user, you may click “Change Name” button to change the user name.
New Password If you want to set a new password of this user, please enter the new password here.
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Confirm Password Please enter the new password here again.
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User Description Please enter a simple description of this user.
FTP Access Allo w this user to access NAS-1101 via FTP protocol or not.
4.4.1.2 Add User
If you want to add a new user, please click the “Add” button on the screen in section 4.4. Then you can
see the screen below for adding new user.
Parameters Description
User Name Please enter the name for this user. .
New Password Please enter a password of this user.
Confirm Password Please enter the password here again.
User Description Please enter a simple description of this user.
FTP Access Allow this user to access NAS-1101 via FTP protocol or not.
Apply After finish the user configuration, please press this button. You will see a screen
to prompt you this user is a limited user for all folder. You ma y click “Click Here!”
hyper link and refer to section 4.4.2 to configure the folder configurati on for this
user.
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Undo When you want to clear the settings, you can press this button.
Back Press this button for back to previous page.
4.4.1.3 Delete User
If you want to delete the user account, please click the check box under the user name in the User
Configuration screen, you may see the “Delete” button become available. W hen you press “Delete”
button, you may see a dialog box to prompt you the user will be deleted, press “Y es” to delete this user. If
you want to delete two or more users, you can click the check box of those users to delete them at the
same time.
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4.4.2 Folder Configuration
In this category, you can Add/Delete/Modify the shared folder.
4.4.2.1 Modify Folder
If you want to modify the folder configuration, please click the folder icon. Then you will see the screen
below.
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Parameters Description
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Change Name If you want to change the folder name, pl ease press this button. After press this
button, you will see the screen below. Please press “Apply” to save the settings.
NOTE: The default folder “Share” can’t be changed.
Change Description If you want to change the folder description, please press this button. Please
press “Apply” to save the settings.
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Please set user’s limit
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You may set the privilege for each user or set the same setting to all users by
for this folder
Apply Press this button to save the changes.
Undo Click to clear the current settings.
Back Press to back to pervious page.
selecting upper options.
4.4.2.2 Add Folder
If you want to add a new share folder, you may press the “Add” button in the screen above. Then you will
see this Add Folder screen.
Parameters Description
Folder Name Please set a name to this share folder. The folder name will be shown when the
user access NAS-1101.
Folder Description Please set a simple description for this folder.
Apply Please press this button to create this new folder.
Undo Click to clear the current settings.
Back Press to back to pervious page.
After press “Apply”, you may see this screen to ask you to define the user accessibility.
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Parameters Description
Change Name If you want to change the folder name, please press this button.
Change Description If you want to change the folder description, please press this button.
Please set user’s limit
for this folder
Apply Please press this button to create this new folder.
Back Press to back to pervious page.
You may set the privilege for each user or set the same setting to all users by
selecting upper options.
4.4.2.3 Delete Folder
Click the check box in front of the folder name, then the “Delete” button will become available. Please
click this button to delete the folder you selected. You will see a dialog box appear to prompt the folder
will be deleted, press “OK” to continue.
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4.5 FTP
NAS-1101 provides a FTP server for remote access from Internet.
4.5.1 FTP Configuration
To setup this configuration such as user limitation, sever port number, length for time out and anonymous
user restriction, click FTP Configuration.
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Parameters Description
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Maximum Unit Number Please enter the member number. Maximum member number is 5.
Port Number Enter the FTP Port number. Default port number is 21. If you want to disable
FTP function, please leave it blank.
Time Out Enter the time length you want. Default is 15 minutes. If you leave it blank, the
time out function will be disabled.
Allow Anonymity
Apply Please click this button to save the settings.
Cancel Discard the changes.
Back Press to back to pervious page.
Choose “Yes” to enable or “No” to disable anonymous use r login.
4.6 P2P
NAS-1101 has an embedded BitTorrent client for Internet peer-to-peer downloading. To start a download
session, you must:
1. Get a Torrent File: The BitTorrent download is triggered by Torrent files (formatted as “XXX.torrent”).
2. Save those Torrent files in a folder within the NAS-1101. For example, create a folder which named
“P2P” in the device. Place those Torrent files in the P2P folder.
3. Create a folder in the NAS-1101 to place the data you are going to downlo ad. Please note that the
folder should be within the folder that contains the Torrent files. For example, create a folder named “BT”
in the “P2P” folder”.
4. Start downloading. For detail configuration, please find the instructions belo w.
Note:
All users of this device are warned against illegal downloading of copyrighted materials. The P2P
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embedded functionality is provided for downloading authorized files only. Downloading or distribution of
unauthorized materials may result in severe civil and criminal penalty. Users of this device are subject to
the restrictions of the copyright laws and should accept all the consequences.
4.6.1 BitTorrent Configuration
The configuration of BitTorrent can be setup here, fill in the settings in each blank then press apply to
activate.
Parameters Description
Enable BitTorrent Choose Yes to enable BT download.
Download Folder Choose the folder that contains the subfolder where you place the Torrent files.
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Note: To download successfully, please make sure that the torrent files and
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the folder for restoring downloaded data to be in the same folder. (For
example, if you place those Torrent files in folder “P2P”, the folder “BT” for
placing downloaded data should be also in the folder “P2P”.
BitTorrent Configuration
File
Max Active T orrent
Number
Scheduler Click Yes to enable the scheduler. The scheduler is provided for users to set
Start / End Set the time to start and end BitTorrent download/upload.
Apply Please click this button to save the settings.
Cancel Discard the changes.
Back Press to back to pervious page.
You can specify any name for the file. The file is for recording the download
information, which helps to resume interrupted download.
Note: Please don’t delete the file after downloading.
To set the numbers of Torrent files to be activated at the same time. A number
within 10 is allowed.
up the start/end time of BitTorrent functionality.
(For example, you can configure the scheduler to start by “Everyday, Hour: 23,
Minute: 0” and end by “Everyday, Hour: 6, Minute:0” to process BitTorrent
download/upload from 11:00PM to 6:00AM)
4.6.2 Download Configuration
This page is provided for users to enact a download task and also shows the downloading information.
Parameters Description
Sel The check box for user to select the specified task.
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Torrent File Name and status hyperlink for each torrent file.
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D/L (%) The percentage of downloaded file.
Size (MB) The data size.
Start Time The time that download starts.
Rate (Down/Up) The download/upload speed.
Max Rate (Down/Up) The maximum download/upload speed.
4.6.2.1 Add a Download Task
1. To add a new download task, place Torrent files in the folder you specified as the download folder.
Click Add to proceed.
2. Select the files to download, and click Next.
3. Specify the folder for placing downloaded data and click Next. Please make sure the folder is located
in the folder which you stored the Torrent files.
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4. Check the download parameters and click Apply to complete the procedures.
Parameters Description
Listen Port The port number of the P2P software.
Time to Leave The allowed time to process a download task. The task will be terminated if the
time expires.
Max Peers Count Setup the maximum peers when proceeding upload/download.
Min Peers Count Setup the minimum peers when proceeding upload/download.
Max Download
Bandwidth
The maximum bandwidth used for download tasks.
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Max Upload Bandwidth The maximum bandwidth used for upload tasks.
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5. The proceeding task and the relative information will be shown on the screen below. You can click
on the hyperlink of the Torrent file name to check the properties of the task.
If you want to terminate a download task, select the task and click the Inactive button. The specified
process will be removed immediately.
4.7 Web Server
NAS-1101 prov ides a simple web server for user to construct a personal website. This website accepts
HTML files only, it does not support ASP or JavaScript.
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Parameters Description
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Administration Port The Administration port is the port for accessing the Web-based management
interface. The default setting is 80.
Enable WEB Server The WEB server allows users to construct a Website by HTML format. Select
Yes to activate the web server.
WEB Server Port Specify the port number of this personal website. It ranges from 1-65535.
Please note do not use the same port number as configured in Administration
Port.
WEB Folder Specify the folder where you place the HTML files.
To Access the Personal Web Site
The address for linking the personal web site is the IP address of the NAS-1101 with the port number
added after by a colon. For example, use 192.168.1.1:8080 if the IP address of the NAS-1101 is
192.168.1.1 and the port number of the web server is configured as 8080.
Note:
For WAN users to get access to the FTP or WEB server, you should link the NAS-1101 to a router with
appropriate configuration. Please make sure that:
1. The NAT functionality is enabled in your router.
2. In the port-mapping session, the “Internal Host IP” should be configured as the IP address of this
NAS-1101 and the value of “Port” should be correspond to the port number of the WEB server or FT P
server you configured.
3. Before allowing the NAS-1101 to communicate with Internet, we strongly recommend users to add a
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Firewall device to secure your network from being invading.
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Chapter 5 Troubleshooting
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Q1. How to shut down the NAS-1101 properly?
Ans: To shut down the System properly, press the POWER button on the front panel for two seconds
until Power LED blinks then go off.
Q2. The Setup Wizard can’t configure My Netw ork setting.
Ans:
Make sure that your RJ-45 cable is connected to the NAS-1101 and your Switch/Hub.
Check the LNK/ACT LED of NAS-1101, and make sure that it’s light on.
Check the power of the NAS-1101, Switch/Hub and make sure that they are power on.
Check your PC’s IP address, make sure that it has a static IP or connects with a router with DHCP
Client.
Use DEFAULT button to restore NAS-1101 to factory default and reboot.
Q3. The NAS-1101 can’t find my HD and the Home page of Web-based UI display that the “HD
unable to use.
Ans: There are some possibilities,
The HD is broken. Please change another HD
The HD jumper is not in Master mode. Your HD jumper should be set to Master. Different Hard Disk
has different jumper settings; please refer to your Hard Disk manual for more information.
The HD is unformatted. Please format it with our HD Format tool in Administration.
The partition format of HD is not EXT3. Please format it with our Format tool in Administration.
Q4. I use NAS-1101 as a Web/FTP server, but the users outside the LAN can’t access it.
Ans:
Please make sure NAS-1101 is work with a public IP address.
To use NAS-1101 as a Web/FTP server without fixed IP or domain name, please setup your DDNS
and Port Mapping of router (IP Sharing) first. As for the setting, please refer to the DDNS and Port
mapping in your router’s Manual.
Q5. I can’t access the NAS-1101.
Ans:
Check the LNK/ACT LED of NAS-1101, and make sure that it’s light on.
Make the PC IP address is in the same IP segment of NAS-1101.
If there are already 5 users connected to NAS-1101, the system will block other users who want to
access. Please check the Samba Users / FTP Users by clicking the “Click here for more
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information…” on the Web-based UI.
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Q6. I have accessed the HD installed in NAS-1101, but I can’t access to the shared folders.
Ans:
NAS-1101 is base on FAT32 file system. Therefore, the size of a single file is limited to no more
than 2GB. However, there is an advantage of F AT32 file system. If the NAS-1 101 is crashed due to
some unexpected reasons, you can remove the hard drive insid e and installed it to any Microsoft
operating system. The data in the hard drive still can be accessed as long as the HD is healthy.
Verify you have the correct username and password.
For Windows 95, 98, 98SE users, you should add a new user in NAS-1101 with the username of
your operation system. Please get access to the manage ment interface. Add a new user, which
use the username the same with your operation system. Get access to the HD and double click a
folder. Fill in the password to get access to the folder.
If you have accessed to any folder in the HD and would like to use another set of username/
password for different privilege, please log off your operation system and log on again.
Q7. There are random codes appear in the file name.
Ans: The SAMBA mechanism does not support Unicode. If you are using the Samba mechanism (ex, My
Network Places or the “Access my NAS-1101” icon) to access the HD, some special characters may not
be displayed correctly. T his is the limitation of SAMBA.
It is suggested to access the files with special characters via FTP connection. Use English characters
can also prevent the issue.
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