Planet Technology IPX-300 User Manual

Internet Telephony PBX System

IPX-300 Series

User’s manual

Version 1.0.0

Copyright (C) 2007 PLANET Technology Corp. All rights reserved. The products and programs described in this User’s Manual are licensed products of PLANET Technology, This User’s Manual contains proprietary information protected by copyright, and this User’s Manual and all accompanying hardware, software, and documentation are copyrighted. No part of this User’s Manual may be copied, photocopied, reproduced, translated, or reduced to any electronic medium or machine-readable form by any means by electronic or mechanical. Including photocopying, recording, or information storage and retrieval systems, for any purpose other than the purchaser's personal use, and without the prior express written permission of PLANET Technology.

Disclaimer

PLANET Technology does not warrant that the hardware will work properly in all environments and applications, and makes no warranty and representation, either implied or expr essed, with respect to the quality, performance, merchantability, or fitness for a particular purpose. PLANET has made every effort to ensure that this User’s Manual is accurate; PLANET disclaims liability for any inaccuracies or omissions that may have occurred. Information in this User’s Manual is subject to change without notice and does not represent a commitment on the part of PLANET. PLANET assumes no responsibility for any inaccuracies that may be contained in this User’s Manual. PLANET makes no commitment to update or keep current the information in this User’s Manual, and reserves the right to make improvements to this User’s Manual and/or to the products described in this User’s Manual, at any time without notice. If you find information in this manual that is incorrect, misleading, or incomplete, we would appreciate your comments and suggestions.

CE mark Warning

The is a class B device, In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

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WEEE as unsorted municipal waste and have to collect such WEEE separately.

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Revision

User’s Manual for PLANET Internet Telephony PBX System: Model: IPX-300/IPX-300W

Rev: 1.0 (December, 2007)

Part No. EM-IPX300 Series V1

TABLE OF CONTENTS

Chapter 1................................................................................................ 3

Introduction............................................................................................ 3

Overview............................................................................................................................3

Package Content...............................................................................................................3

Physical Details.................................................................................................................3

Front Panel Indicators.................................................................................................3

Rear Panel Indicators..................................................................................................3

Chapter 2 Preparations & Installation.................................................. 3

Physical Installation Requirement..................................................................................3

Network Interface quick configurations.....................................................................3

Chapter 3 IP PBX Setup ........................................................................ 3

SIP Basic Setting........................................................................................................3

User Extensions Setup................................................................................................3

Attendant Extension ...................................................................................................3

Dialing Rules..............................................................................................................3

Time Rules..................................................................................................................3

Record Voice Menu....................................................................................................3

Call Parking................................................................................................................3

Gereral Setting............................................................................................................3

Chapter 4 Network Setup...................................................................... 3

WAN & LAN Setup....................................................................................................3

DHCP .........................................................................................................................3

WLAN Setting (For IPX-300W)................................................................................3

Access Policy (For AP and WISP&AP mode) ...........................................................3

Static Route.................................................................................................................3

NAT ............................................................................................................................3

Packet Filter................................................................................................................3

URL Filter...................................................................................................................3

Security.......................................................................................................................3

UPnP...........................................................................................................................3

Call Out Block List.....................................................................................................3

SNTP ..........................................................................................................................3

Chapter 5 Management......................................................................... 3

Admin Account...........................................................................................................3

Date & Time ...............................................................................................................3

Ping T est.....................................................................................................................3

Save & Restore...........................................................................................................3

Factory Default...........................................................................................................3

Admin Account...........................................................................................................3

Appendix A............................................................................................. 3

How to use Call Parking function...................................................................................3

Appendix B............................................................................................. 3

How to use Call Pick-up function....................................................................................3

Appendix C............................................................................................. 3

Record Voice Guide Process............................................................................................3

Appendix D............................................................................................. 3

Voice Communication Samples.......................................................................................3

IP Phone and Wi-Fi Phone register to IPX-300W......................................................3

IP Phone and Wi-Fi Phone make off-Net calls via Gateway......................................3

Appendix E............................................................................................. 3

IPX-300 Series Specifications..........................................................................................3

Chapter 1

Introduction

Overview

PLANET IPX-300/IPX-300W IP PBX telephony systems (“IP PBX” in the following term) are designed and optimized for the small business in daily communications. It can support up to 100 user registrations and easy to install and manage a fully working system with the convenience and cost advantages. The future IP PBX telephony system offers all of the essential features of telephony which is required by small business users for their telecommunication/data needs.

The IP PBX series are the feature-rich SIP based IP PBX telephony system that integrates NAT functions to make it perfect for small business usage. The IP PBX integrates traditional PBX system functions and provides many advanced functions including voice mail to email, web management etc. Designed to run on a variety of VoIP applications, the IP PBX provide IP-based communications, voice conferencing, call detailed record (CDR), centralized Auto-Attendant (AA), and Interactive Voice Responses (IVR). The IP PBX utilizes standard PSTN / GSM lines via the interfaces of FXO / GSM gateway to become a feature-rich IP PBX telephony system that supports seamless communications among existing local calls, SIP-based endpoints including low cost of long distance service, telephone number portability and one network for both voice and data.

With a built-in IEEE 802.11b/g wireless AP / CPE, the Wi-Fi IP PBX (IPX-300W) of fers wireless connectivity via 54Mbps data transmissi ons. Users may integrate PLANET IP Phone VIP-154T series, VIP-155PT/ 350PT/ 550PT, the VIP-156/ 157/ 158/ 161W of AT A (analog telephone adapter) series, the VIP-191/ 192 of Wi-Fi Phone, and Gateway series VIP-281/ 281GS/ 480 to build up the VoIP network deployment in minutes.

IP PBX Features

• PBX Features

- Automated Attendant (AA)

- Interactive Voice Responses (IVR)

- Voicemail support (VM)

- Voicemail to E-Mail

- Call Detailed Record (CDR)

- User Management via Web Browser

- Call/Pickup Group

- Display 100 Registered User’s Status: Unregistered / Registered / On-Call

• Call Features

- Call Forward Immediate

- Call Forward on Busy

- Call Forward on No Answer

- Call Pickup / Call Park

- Caller ID

- Musi c on Hold / Music on Transfer

- Call Transfer / Call Hold / Call Waiting

- Three-way conference with feature phones (VIP-154T series, VIP-155PT/ 350PT/ 550PT and VIP-156/ 157/ 158/ 161W series)

• Router/Firewall Features

- DHCP Server for LAN Users

- Access Control / URL Filter

- Virtual Server / DMZ / Port Mapping

- Static Route

- Pass-through

- UPnP

• Wireless Features (IPX-300W)

- IEEE 802.11b/ 802.11g

- AP / AP-Client / WISP & AP Mode

- 64/128 bits WEP Date Encryption

- WPA/ WPA-PSK/ WPA2/ WPA2-PSK/ Mix Mode

- WPAPSK/ WPS2PSK Mix Mode

Package Content

The contents of your product should contain the following items: Internet Telephony PBX system unit Power Adapter Quick Installation Guide User’s Manual CD

Physical Details

The following figure illustrates the front/rear panel of IP PBX.

Front Panel Indicators

Figure 1-1. Front Panel of IPX-300

Figure 1-2. Front Panel of IPX-300W

Front Panel LED State Descriptions

PWR

WAN Port

LAN Port

WLAN Port

(IPX-300W only)

On Off On Flashing Off On Flashing Off On Flashing Off

PBX Power ON PBX Power OFF PBX network connection established Data traffic on cable network Waiting for network connection LAN is connected successfully Data is transmitting Ethernet not connected to PC WLAN is connected successfully Data is transmitting Ethernet not connected to PC

Table1-1. Front Panel description of IP PBX

Rear Panel Indicators

Figure 1-3. Rear Panel of IPX-300

Figure 1-4. Rear Panel of IPX-300W

1 12V DC

2 Reset

3 WAN

4 LAN

External

Antenna 2db

(IPX-300W only)

12V DC Power input outlet

The reset button, when pressed, resets the IP PBX without the need to unplug the power cord.

The WAN port supports auto negotiating Fast Ethernet 10/100Base-T networks. This port allows your IP PBX to be connected to an Internet Access device, e.g. router, cable modem, ADSL modem, through a CAT.5 twisted pair Ethernet cable.

The LAN port allows your PC or Switch/Hub to be connected to the IP PBX through a CAT.5 twisted pair Ethernet cable.

Used to Wirelessly Connect to 802.11b/g networks

802.11b: 11/5.5/2 Mbps

802.11g: 54/48/36/24/19/12/6Mbps

Table 1-2. Rear Panel description of IP PBX

Chapter 2

Preparations & Installation

Physical Installation Requirement

This chapter illustrates basic installation of IP PBX

• Network cables. Use standard 10/100BaseT network (UTP) cables with RJ45 connectors.

• TCP/IP protocol must be installed on all PCs.

For Internet Access, an Internet Access account with an ISP, and either of a DSL or Cable modem (for WAN port usage)

Administration Interface

PLANET IP PBX provides GUI (Web ba sed, G raphi cal User Interface) for machine management and administration.

Web configuration access:

To start IP PBX web configuration, you must have the web browsers installed on computer for management

• Microsoft Internet Explorer 6.0.0 or higher with Java support

Default LAN interface IP address of IP PBX is 192.168.0.1. You may now open your web browser, and insert 192.168.0.1 in the address bar of your web browser to logon IP PBX web configuratio n page.

IP PBX will prompt for logon username/password, please enter: admin / 123 to continue machine administration.

Figure 2-1. Input prompt

ÍNote

In order to connect machine for administration, please locate your PC in the same network segment (192.168.0.x) of IP PBX. If you’re not familiar with TCP/IP, please refer to related chapter on user’s manual CD or consult your network administrator for proper network configurations.

Network Interface quick configurations

Wizard for Quick Setup of the IP PBX, after finishing the authentication, please click “Wizard” to enter quick start:

Figure 2-2. Wizard-Operating Mode settings

¾ Step1. Operation Mode (For IPX-300W)

For most users, Internet access is the primary application. The IP PBX supports the WAN, LAN and WLAN interface for Internet access and remote access. When you click “Operation Mode” from within the Wizard Setup, the following setup page will be show.

Three WLAN modes of operation are available for Internet Access:

AP Mode:

In this mode the IP PBX supports AP functionality only. The IP PBX has the following network interfaces: WA N, LAN and Wireless LAN.

AP-Client Mode:

In this mode the IP PBX accesses a remote AP. Please be sure that you have an account to access your wireless service provider AP. In this mode the WAN interface is used a 2nd LAN interface.

WISP & AP Mode：

The IP PBX must access remote AP .Please be sure that have account to access from remote AP. In this WISP & AP mode the network interface will change from WAN port to LAN port and all of network access will through by remote AP.

¾ Step2. Internet Setting (AP Mode)

WAN Setting

NAT Mode

Bridge Mode

WAN Port IP

Assignment

Network Address Translation (NAT) serves co nnect ing multiple computers to the Internet using one IP address. Bridge mode serves to connect a local area network (LAN / Wireless) to another local area network that uses the same protocol.

Three methods are available for Internet Access. Static IP / DHCP / PPPoE type for your select .you should refer to “Network Setting” in user menu.

Table 2-1. WAN description of IP PBX

Figure 2-3. Wizard-Internet settings

AP Setting (For IPX-300W)

For configuring correctly the WLAN port in client mode. the below instructions will provide a quick start. It is advised if possible to use the simplest network settings for first try. For making sure the IP PBX is connecting to your wireless router (AP). You need to set up the following: SSID, Frequency Channel, Authentication method and Encryption parameters (Type/Encryption length/Keys.)

¾ Step3. NAT Setting

LAN IP Setting

Figure 2-4. Wizard-AP settings

LAN IP Address

Subnet Mask

DHCP Server

Assigned DHCP IP Address

DHCP IP Lease Time

Table 2-2. LAN IP description of IP PBX

Private IP address for connecting to a local private network. (Default: 192.168.0.1) Subnet mask for the local private network (Default:

255.255.255.0)

Enable to open LAN port DHCP server DHCP server range from start IP to end IP Client to ask DHCP server refresh time, range from 60 to

86400 seconds

Figure 2-5. Wizard-NA T settings

¾ Step4. IPPBX Setup

The IP PBX allows multiple ITSP providers / User Extensions registration by simply fill-in the required information in the provided table.

Figure 2-6. Wizard-IP PBX settings

Service Provider:

User Extensions:

Caller ID

Username

Password

Host

Port

Table 2-3. Service provider description

User Extension

Password

Caller Id

Table 2-4. User extension description

Service provider name Input Provider name

Input Provider password Input Providers server address Providers server port

Input Extension number Input Extension password

Input Extension caller id

After completing the wizard setup, cli ck “ Submit” button, The IP PBX will save configuration and reboot IP PBX automatically, after 50 seconds, you can re-load setting page again.

Figure 2-7. Wizard-Rebooting

ÍNote

Please consult your ISP personnel to obtain proper PPPoE/IP address related information, and input carefully. If Internet connection cannot be established, please check the physical connection or contact the ISP service staff for support information.

Chapter 3

IP PBX Setup

SIP Basic Setting

SIP (Session Initiation Protocol) is a request-response protocol, dealing with requests from clients and responses from servers. Participants are identified by SIP URLs. Requests can be sent throu gh any transport protocol. SIP determines the end system to be used for the session, the communication media and media parameters, and the called party's desire to engage in the communication. Once these are assured, SIP establishes call parameters at either end of the communication, and handles call transfer and termination.

¾ SIP Configuration

UDP Port to bind to

Domain

Allow guest calls

Overlap dialing support

Allow Transfers

Enable DNS SRV lookups

Figure 3-1. SIP configuration settings

This is SIP Local Port 5060, if you have any specific reason for change this port. IP PBX Server’s IP address.

Enable/Disable guest calls. Default is Enable. Default is all IP. Enable/Disable overlaps dialing support. Default is Enable. Enable Call Transfers. Enable DNS SRV lookups on calls

(on outbound calls)

Max Registration Time

Min Registration Time

Default Incoming/Outgoing Registration Time

Min RoundtripTime

(T1 Time)

Language

Enable Relaxed DTMF

Server UserAgent

DTMF Mode

Maximum duration of incoming registration/subscriptions we allow. Default 3600 seconds.

Minimum duration of registrations/subscriptions. Default 60 seconds

Default duration (in seconds) of incoming / outgoing registration.

Minimum roundtrip time for messages to monitored hosts, Defaults to 200 ms

Set default language for all users. Use relaxed DTMF detection. Default is Disable. Enable you to change the trunk User agent string, Default is PBX. Set default DTMF mode for sending DTMF. Default: rfc2833.

Table 3-1. SIP configuration description

¾ SIP Codecs

The Codec is used to compress the voice signal into data packets. Each Codec has different bandwidth requirement. There are 7 kinds of codec. To determine the priority, selects one codec algorithm from the pull-down menus individually.

Figure 3-2. SIP codecs settings

¾ Outbound SIP Registrations

Figure 3-3. Outbound SIP Registrations settings

Table 3-2. Outbound DIP registration description

Retry registration calls at every 'x' seconds (default 20). Number of registration attempts before we give up; 0 =

continue forever.

¾ NAT Support

The externip, externhost and localnet settings are used if you use IP PBX behind a NAT device to communicate with services on the outside.

Figure 3-4. NAT support settings

Extern IP

Extern Host

Extern Refresh

Local Network

Address

Address that we're going to put in outbound SIP messages if we're behind a NAT. Alternatively you can specify an external host, and IP PBX will perform DNS queries periodically. Not recommended for production environments! Use externip instead.

How often to refresh externhost if used. You may specify a local network in the field below.

localnet=192.168.0.0/255.255.0.0; All RFC 1918 addresses are local

networks localnet=11.0.0.0/255.0.0.0 ; Also RFC1918 localnet=171.16.0.0/12 ; Another RFC1918 with CIDR notation localnet=168.254.0.0/255.255.0.0; Zero conf local network

Table 3-3. NAT support description

User Extensions Setup

¾ Extension List

Figure 3-5. User extension settings

Advance

Delete

¾ Advance Setup

Click Click to delete an extension.

Table 3-4. User extension description

to edit an extension other setting.

Figure 3-6. Extension advance settings

User Extension

Password

Caller Id

Table 3-5. Extension advance description

Input Extension number Input Extension password

Input Extension caller id

- Call group / Pickup group select :

Call Group

Pickup Group

- Call forward option :

Call forward always

Call forward on busy

Call forward no answer

If time out “XXX” sec

- Voice mail :

Voice mail select

Voice mail name

An Extension can set single/multiple call group(s) 1-10 id An Extension can set single/multiple Pickup group(s) 1-10 id

Table 3-6. Call / Pickup group description

Input forward always number Input forward on busy number

Input forward no answer number This is the maximum number allowed no answer time out used

Table 3-7. Call forward description

Enable / Disable voice mail function Input voice mail name

E-Mail address

Send voice to mail

Delete voice mail after send

Input E-mail address Enable / Disable send voice to mail Save / Delete voice mail after send

Table 3-8. Voice mail de scription

Attendant Extension

Attendant Extension in IP PBX system helps you to configure internal dial plan for extension setup. It can allow more calls to be handled by IVR from Gateway's FXO, and FXS port. Attendant Extension

Provide 10 sets of IVR.

Figure 3-7. Attendant exten sion settings

The IP PBX will handle incoming Caller ID and show to remote / local registered IP-Phone.

ÍNote

If your Gateway can bypass Mobile/Analog Phone number, The IP PBX will handle incoming caller ID and show to remote / local registered IP-Phone.

¾ Sample:

Figure 3-8. Auto-attendant sample

Dialing Rules

The “Dialing Rules” need to be setup when the user uses the method of Peer-to-Peer SIP VoIP call or SIP Proxy Server Mode.

¾ Outgoing Prefix

Figure 3-9. Outgoing prefix settings

Outgoing Prefix No

Set a prefix number for when making outgoing call via server. This number is used set to initiate the call with the server provider.

Table 3-9. Outgoing prefix description

¾ Dialing Rules

In the “Dialing Rules” settings: Maximum Entries: 100 records

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