PLANET VIP-350PT User Manual
Business / Professional PoE IP Phone
VIP-350PT / VIP-550PT
User’s manual
Version 1.0.0
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Copyright
Copyright (C) 2007 PLANET Technology Corp. All rights reserved.
The products and programs described in this User’s Manual are licensed products of PLANET Technology, This
User’s Manual contains proprietary information protected by copyright, and this User’s Manual and all
accompanying hardware, software, and documentation are copyrighted.
No part of this User’s Manual may be copied, photocopied, reproduced, translated, or reduced to any electronic
medium or machine-readable form by any means by electronic or mechanical. Including photocopying, recording,
or information storage and retrieval systems, for any purpose other than the purchaser's personal use, and without
the prior express written permission of PLANET Technology.
Disclaimer
PLANET Technology does not warrant that the hardware will work properly in all environments and applications,
and makes no warranty and representation, either implied or expressed, with respect to the quality, performance,
merchantability, or fitness for a particular purpose.
PLANET has made every effort to ensure that this User’s Manual is accurate; PLANET disclaims liability for any
inaccuracies or omissions that may have occurred.
Information in this User’s Manual is subject to change without notice and does not represent a commitment on the
part of PLANET. PLANET assumes no responsibility for any inaccuracies that may be contained in this User’s
Manual. PLANET makes no commitment to update or keep current the information in this User’s Manual, and
reserves the right to make improvements to this User’s Manual and/or to the products described in this User’s
Manual, at any time without notice.
If you find information in this manual that is incorrect, misleading, or incomplete, we would appreciate your
comments and suggestions.
CE mark Warning
The is a class B device, In a domestic environment, this product may cause radio interference, in which case the
user may be required to take adequate measures.
WEEE Warning
To avoid the potential effects on the environment and human health as a result of the presence of
hazardous substances in electrical and electronic equipment, end users of electrical and electronic
equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of
WEEE as unsorted municipal waste and have to collect such WEEE separately.
Trademarks
The PLANET logo is a trademark of PLANET Technology. This documentation may refer to numerous hardware
and software products by their trade names. In most, if not all cases, their respective companies claim these
designations as trademarks or registered trademarks.
Revision
User’s Manual for PLANET Business/Profreesional PoE IP Phone:
Model: VIP-350PT/VIP-550PT
Rev: 1.0 (2007, October)
Part No. EM-VIP350PT_550PTV1
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TABLE OF CONTENTS
Chapter 1 ....................................................................................................................................9
Introduction ................................................................................................................................9
Overview................................................................................................................................. 9
Package Content.................................................................................................................... 10
Physical Details..................................................................................................................... 11
Front View ........................................................................................................................ 11
Chapter 2 ..................................................................................................................................15
LCD Keypad Opearting & Configurations............................................................................... 15
Configurations for Address Book ......................................................................................... 15
Main Menu .......................................................................................................................15
Address Book ..................................................................................................................15
Find ...................................................................................................................................16
Find.【OK】 .................................................................................................................... 16
View Contact....................................................................................................................17
Edit Contact.Display.....................................................................................................18
Edit Contct.Protocol ..................................................................................................... 19
Edit Contact.Email-Like Address................................................................................. 19
Add ....................................................................................................................................20
Add Contact.Display ....................................................................................................21
Add Contact.Protocol ...................................................................................................21
Add Contact.Email-Like Address.................................................................................22
Del ..................................................................................................................................... 22
Clear .............................................................................................................................23
Address Book.【OK】 ...................................................................................................23
Speed Dials...................................................................................................................... 24
Call Screen ......................................................................................................................25
Favorite............................................................................................................................. 26
IMPP .................................................................................................................................28
State .............................................................................................................................. 28
IMPP. 【OK】 ............................................................................................................29
Add – Type & Address-of-Record ....................................................................... 33
Add - View Status ..................................................................................................34
Configurations Call History ..................................................................................................35
Missed/Dialed/Received Calls ......................................................................................36
View Record................................................................................................................. 36
Configurations Terminal Settings ......................................................................................... 37
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Password.......................................................................................................................... 38
Admin/User ..................................................................................................................39
Passward.Admin.【OK】 .....................................................................................39
Programable Keys ..........................................................................................................40
DTMF ...........................................................................................................................41
View DTMF ............................................................................................................. 42
Edit DTMF ...............................................................................................................43
Set Programmable Keys ............................................................................................... 43
Shortcut Menu ........................................................................................................ 44
Settings Date/Time................................................................................................................ 49
Zone ..................................................................................................................................50
FMT................................................................................................................................... 50
DST ................................................................................................................................... 51
DST Offset.................................................................................................................... 51
DST Start Date .............................................................................................................52
DST Start Date.Month...........................................................................................52
DST Start Date.Day...............................................................................................52
Set Date/Time 【OK】..................................................................................................53
Ringer ...............................................................................................................................54
Type Select ................................................................................................................... 55
Vol Adjustment ............................................................................................................55
Alert-Info........................................................................................................................... 55
Tag Settings ..................................................................................................................56
Ring Settings ................................................................................................................57
LCD Back-Light ............................................................................................................... 57
Alarm................................................................................................................................. 57
Regular Alarm ..............................................................................................................58
Time Settings.......................................................................................................... 58
Regularity Settings.................................................................................................59
Alarm Ringer....................................................................................................................59
Phone Lock ......................................................................................................................59
Call Forward .........................................................................................................................60
Target Number ................................................................................................................61
Call Forward.All Calls Forward ..................................................................................... 62
Call Forward.Busy Forward........................................................................................... 62
Call Forward.No Answer Forward................................................................................62
Preference..............................................................................................................................63
Call Waiting......................................................................................................................63
Dial Timeout.....................................................................................................................64
Hold Recall Timer ...........................................................................................................64
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Auto-Redial ...................................................................................................................... 65
Stop Criterion Settings .......................................................................................... 65
Retry Interval Settings...........................................................................................65
Totoal Duration Settings ....................................................................................... 66
Dial Plan ........................................................................................................................... 66
Inter-digit Timeout Settings .........................................................................................66
LAN Dial Settings ........................................................................................................ 67
Call Command Settings................................................................................................ 67
Dial Plan .......................................................................................................................73
Hot Line........................................................................................................................74
Message Alert.................................................................................................................. 75
Auto-Answer ....................................................................................................................76
Auto-Answer Control List............................................................................................ 76
Level......................................................................................................................... 77
AoR ..........................................................................................................................78
Unhold on Transfer......................................................................................................... 78
Conference Alert ............................................................................................................. 79
Default is enabled.................................................................................................... 79
Xfer on Exit Conf............................................................................................................. 79
Network................................................................................................................................. 80
Active Status....................................................................................................................81
General............................................................................................................................. 82
Mode.............................................................................................................................82
Static Settings ............................................................................................................... 82
PPPoE Settings ............................................................................................................. 83
User Name.............................................................................................................. 83
Password................................................................................................................. 83
Service Name .........................................................................................................84
DNS Server................................................................................................................... 84
Host Name ....................................................................................................................85
Time-to-Live.................................................................................................................85
RTP Settings.................................................................................................................... 85
Port Base....................................................................................................................... 85
Port Range ....................................................................................................................86
PTP IP ToS ...................................................................................................................86
Symmetric RTP Flow ...................................................................................................87
Network & Firewall.......................................................................................................... 88
STUN............................................................................................................................89
STUN Server ..........................................................................................................89
Diagnose NAT ........................................................................................................ 90
UDP Traversal ..............................................................................................................91
Static NAT IP ...............................................................................................................92
Dynamic NAT IP.......................................................................................................... 93
Diagnose UPnP............................................................................................................. 93
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SNMP................................................................................................................................94
VLAN................................................................................................................................. 96
VLAN ID...................................................................................................................... 97
VLAN CoS ................................................................................................................... 98
Chapter 3 ..................................................................................................................................99
Configuring SIP setting for IP Phone....................................................................................99
SIP Service ......................................................................................................................99
Transport.....................................................................................................................100
SIP Port....................................................................................................................... 100
Expires........................................................................................................................ 101
Rport ...........................................................................................................................101
Hold by RFC3261.......................................................................................................102
Signal IP ToS.............................................................................................................. 103
Session Timer ............................................................................................................. 104
Keep Alive Timer .......................................................................................................104
Expose SW Ver ..........................................................................................................105
SIP Timer T1 .............................................................................................................. 105
Service Domain............................................................................................................. 106
N-th Domain............................................................................................................... 107
Activation...............................................................................................................107
Authentication....................................................................................................... 108
Server Login .........................................................................................................108
Server Password.................................................................................................. 109
qop Support ..........................................................................................................109
Address-of-Record .....................................................................................................110
Proxy Server ............................................................................................................... 110
Mode ...................................................................................................................... 111
Default Proxy FQDN............................................................................................ 112
Transport ...............................................................................................................113
UDP Port ...............................................................................................................113
TCP Port................................................................................................................ 114
Registrar .....................................................................................................................114
Mode ...................................................................................................................... 114
Registrar FQDN ...................................................................................................115
Transport ...............................................................................................................116
UDP Port ...............................................................................................................116
TCP Port................................................................................................................ 117
Auto-Answer ..............................................................................................................117
Keep NAT Alive.........................................................................................................118
ENUM & E.164 .............................................................................................................. 118
ENUM DNS Suffix ....................................................................................................119
Min ENUM Length ....................................................................................................120
URI Format................................................................................................................. 120
Int’l Access Code .......................................................................................................121
Service............................................................................................................................122
MWI ...........................................................................................................................122
Voice Mailbox AoR ..............................................................................................124
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Unsolicited NOTIFY.............................................................................................125
Message......................................................................................................................... 125
Write Message ............................................................................................................126
Compose ...............................................................................................................126
Finish Writing........................................................................................................ 126
Send.......................................................................................................................127
Inbox...........................................................................................................................127
Read....................................................................................................................... 128
Outbox ........................................................................................................................ 132
Read....................................................................................................................... 133
Draft .......................................................................................................................136
SNTP................................................................................................................................... 138
Mode ............................................................................................................................... 138
Server .............................................................................................................................139
Protocol ..........................................................................................................................140
Server .............................................................................................................................140
Batch Default ................................................................................................................. 141
Terminal-Specific ..........................................................................................................142
Security........................................................................................................................... 143
Advanced ............................................................................................................................144
CODEC........................................................................................................................... 144
Preferences .................................................................................................................145
Packetization............................................................................................................... 145
Comfort Noise ............................................................................................................148
RFC2833 PT............................................................................................................... 148
DTMF Relay by INFO ...............................................................................................149
System Admin ...............................................................................................................149
System Status ...............................................................................................................151
Network Status ...........................................................................................................151
System Up Time .........................................................................................................152
Call Statistics ..............................................................................................................152
Lastest 50 Calls.................................................................................................... 152
Last 72 Hours/Accumulated ...............................................................................153
System Information....................................................................................................... 156
Version............................................................................................................................ 157
Log ..................................................................................................................................157
Log Component ..........................................................................................................157
Logger Type ...............................................................................................................159
Network Logger.......................................................................................................... 159
Appendix A Dial Plan .........................................................................................................160
Dial Plan Commands........................................................................................... 161
Dial Plan Rules..................................................................................................... 161
(In Rule) for Dial Plan Blocking.......................................................................... 161
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‘P’ Rule for Dial Prefix .........................................................................................162
‘R’ Rule for Enhanced Prefix.............................................................................. 162
‘A’ Rule for Suffix Appending ............................................................................. 163
‘C’ Rule for Call Blocking .................................................................................... 163
‘X’ Rule for Call Blocking and Call Forwarding Blocking ............................... 163
‘D’ Rule for Displaying Caller ID ........................................................................ 164
Appendix B Dial Plan Samples........................................................................................... 165
Example 1 .............................................................................................................165
Example 2 .............................................................................................................165
Example 3 .............................................................................................................166
Appendix C VIP-350PT Specifications ..............................................................................167
Appendix D VIP-550PT Specifications.............................................................................. 168
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Chapter 1
Introduction
1
Overview
Combining the cutting edge of Voice over IP and Internet telephony manufacturing experience,
PLANET now introduces the latest member of mainstream business series desktop IP phone family:
the VIP-350PT/550PT.
To bring the most satisfaction to customers, the VIP-350PT/550PT is the ideal choice for a business to
deploy by using IP PBX service. The standard features of the VIP-350PT/550PT include two-line, dual
10/100 switched Ethernet ports and integrated IEEE power over Ethernet (802.3af) circuitry for offering
a choice of powering and cabling options to help reduce cabling expenses and cord clutter.
To give most flexibility to users, the VIP-350PT/550PT platform contains a large graphic LCD with Back
light, 4/8 softkeys, 8 fixed function keys and a 5-position navigation key. The PLANET
VIP-350PT/550PT desktop phone is engineered to make Easy-to-install communications, cost-effective
to deploy, self-contained, service-integrated, intelligent phone features offering and powerful voice
processing power as possible. The VIP-350PT/550PT can effortlessly deliver toll voice quality
equivalent to the regular VoIP/IP PBX connections utilizing cutting-edge Quality of Service (QoS)
capabilities to encompassi IP-TOS/DiffServ, 802.1 p/q VLAN tagging, echo cancellation, comfort noise
generation (CNG) and voice compensation technology. Meanwhile, the dual Ethernet interfaces on the
IP phone allow users to install in an existing network location without interfering with connections of
desktop PC networks.
The VIP-350PT/550PT has streamlined wired IP telephone that provides additional features such as
built-in PPPoE/DHCP clients, password-protected machine management, call hold, forwarding, mute,
transfer, waiting, pickup, caller ID, peed-dial, 3-way conference, last number redial, incoming message
indicator, multiple call appearances and user-intuitive web administration system.
Besides, the VIP-350PT/550PT is the ideal solution for office use as well as installation for Internet
Telephony Service Provider (ITSP) from leading vendors. It's the delivery platform for IP voice services
that makes benefits from the VoIP technology in business class communications services.
There are models for VIP-350PT/550PT and there are:
VIP-350PT: Busniess PoE SIP IP Phone
VIP-550PT: Professional PoE SIP IP Phone
Benefits
• Full-Featured business SIP Desktop Phone
• Easy-to-read and configuration via large LCD screen
• Efficient installation and deployment of PLANET IP PBX solution for professional users
Product Features
• Integrated 802.3af Power over Ethernet support
• Easy-to-read large graphical LCD display
• Dual 10/100 switched Ethernet ports
• Two-line desktop phone for general professional users
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• Easy to configure and install
• Instant Message / Voice Mail Integration
• VLAN 802.1p/q / IP-TOS (IP Precedence) / DiffServ
• TFTP/HTTP for Auto Provisioning
• Full-duplex speakerphone / Dedicated RJ-9 headset port
• Reversible base stand / wall mount
VoIP Features
• SIP 2.0 (RFC3261) compliant
• Supports up to 3 service domains
• Interoperability with leading PLANET IP PBX platforms
• Voice codec support: G.711(A-Law, u-Law), G.723.1, G.729 A/B
• In-band, out-of-band DTMF Relay (RFC 2833) and SIP INFO
• Three-way conference / Caller ID / Speed Dial / Shared Line Appearance
• Call Hold / Mute / Pickup / Forward / Transfer / Waiting / Rejection / Screening
• Voice processing: VAD, CNG, AEC, Adaptive Jitter Buffer Management
Package Content
The contents of your product should contain the following items:
VoIP IP Phone
Power adapter
Quick Installation Guide
User’s Manual CD
Reversible base stand
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Physical Details
The following figure illustrates the front/rear panel of IP Phone.
Front View
Ring Lamp
LCD Display
Soft-button
Speaker
Hold
Transfer
Redial
Speed Dial
Menu
Front Panel of VIP-350PT
Navigation Keys
Number Keypad
Mute
Hands-Free
Volume
Micro-Phone
OK
MWI
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LCD Display
Handset
Programmable
Keys (2x2)
Speaker
Hold
Transfer
Redial
Speed Dial
Menu
Front Panel of VIP-550PT
Ring Lamp
Context-Sensitive
Soft-button
Navigation Keys
Keypad
MWI
Mute
Hands-free
Volume
Micro-phone
OK
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Keypad Description
1 LCD Display
2 Speaker
3 Programmable Keys
4
【 】：Hold
5
【
6
【 】：Redial
7
【
8
【 】：Menu
9 Ring Lamp
10 Soft-button
11 Navigation Keys
12 OK
13 Number Keypad
14
【 】：MWI
15
【
16
【 】：Hands-Free
】：TRANSFER
】：Speed Dial
】： Mute
Menu and all status shall be displayed for users.
To send out voice of device when usage hands-free.
User-defined programmable keys for easy feature access.
(Only VIP-550PT)
To hold the conversation.
To transfer an active call (incoming call answered or outgoing call
accepted) to another devices.
Press to dial the last dialed number when the IP Phone is
off-hooked.
To make a speed dial call by pressing.
To bring out the menu selection while IP Phone is in idle state.
The red light goes on-off when there is an incoming call.
To control context page and sip account switch function button.
To scroll menu item and phonebook.
To be used as confirm configuration or enter sub-menu.
Use to enter numbers, characters or special characters.
Press this button can enter the voicemail service.
Message Waiting Indication, MWI: Access to voice mail system
Press to mute sounds when at talk mode.
To switch between the usage of the handset and the speaker
devices.
17 Volume
18 Micro-Phone
Physical Interfaces
1 LAN
2 PC
3 Reset
4 12V DC
5 Handset Jack
Volume adjustment for ringer, headset, handset, speaker.
Receive voice of device when usage hands-free.
RJ-45 connector, for Internet access, connected directly to
Switch/Hub through straight CAT-5 cable.
The LAN interface also can be connected with 802.3af PoE
switch or converter for power supply.
RJ-45 connector, to maintain the existing network structure,
connected directly to the PC through straight CAT-5 cable.
Reset to the factory default setting.
12V DC Power input outlet.
RJ-22 connector, for telephone handset.
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Rear view and panel descriptions
10/100 RJ-45
Ethernet Port
(To PCLAN)
Ear-Phone
Jack
Reset
Button
10/100 RJ-45
Ethernet Port
(To LAN)
Power Jack
Handset
(RJ-22)
ÍNote
Rear panel of VIP-350PT/550PT
1. Machine default IP is http://192.168.0.1. Press RESET button
on rear panel over 5 seconds will reset the VoIP Phone Adapter
to factory default value.
(Except speed dial and call forward settings)
2. For VIP-350PT/550PT, either PoE or AC adapter can be deployed
at one time
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Chapter 2
LCD Keypad Opearting & Configurations
Configurations for Address Book
Main Menu
Main Menu keys Function Description
Menu
【↑】and【↓】
【OK】
Back
Soft-buttons
1 . A d d r e s s B o o k
2 . C a l l H i s t o r y
3 . T e r m i n a l S e t t i n g s
4 . C a l l F o r w a r d
5 . P r e f e r e n c e s
6 . N e t w o r k
7 . S I P S e t t i n g s
8 . S e r v i c e
9 . A d v a n c e d
Find Add Del Back
Enter or exit menu mode.
Navigate through menu items by up and down navigation keys.
Traverse into selected menu or return to previous menu if no specified
function.
To return previous menu page.
Context-sensitive menus.
2
Figure 1. IP Phone LCD Main Menu
Address Book
Address Book Keys Function Description
Add
Find
Del
【OK】
【↑】and【↓】
Add new contact onto address book
Search a contact in address book.
Delete contacts from address book.
Enter address-book sub-menu.
Navigate through menu items.
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1 . A d d r e s s B o o k
2 . C a l l H i s t o r y
3 . T e r m i n a l S e t t i n g s
4 . C a l L F o r w a r d
5 . P r e f e r e n c e s
6 . N e t w o r k
7 . S I P S e t t i n g s
8 . S e r v i c e
9 . A d v a n c e d
Find Add Del Back
Max size: 1,000 entries.
Figure 2. Main Menu
Find
Search for a specific entry on address book. The search criterion is a longest prefix match. If no
character is entered, then it will position on the 1
st
entry on address book
Keys Function Description
Del
[Abc..]/[123..]
[Clear]
[Back]
【OK】
【←】and【→】
Delete one character.
Toggle between digits and alphanumeric input, where [Abc..] indicates
cureent input method is alphanumeric and [123..] indicates digits input.
Clear all input.
Rturn previous page.
Start to search.
move cursor one position in edit mode.
S e a r c h N a m e :
M i c h a e l
Del Abc../123.. Clear Back
Figure 3. Name Search screen
Find.【OK】
Address Book List Format:
1. List all contacts in alphanumeric order.
2. First line is fixed (not scrollable) and also shows how many contacts in address book.
(VIP-550PT only)
3. Position at the best matched item.
4. User may use keypad to jump to the first contact prefixed with entered alphanumeric
character.
5. Alternatively, user may use navigation key 【↑】and【↓】to scroll contact list.
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y
y
6. Max size: 1,000
Keys Function Description
Dial to selected contact.
[Call]
Alternativel
by pressing
, You may lift the handset (offhook) or turn speaker on
【
SPK】 to make a call to selected contact as well.
[Del]
[Back]
【OK】
【↑】and【↓】
Delete current contact.
Reurn without any changes.
Edit selected contact.
Navigate through contacts list.
C o n t a c t s ( 1 4 3 )
M i c h a e l
M i k e
N i c k
P a t r i c k
P a u l
R i c h a r d
Call Del Back
Figure 4. Contact List
View Contact
Screen Field Description
It could consist of all ASCII letters except for left and right angle parentheses,
Display
Protocol
Address
‘<’ and ‘>’. You may enter the alias of your SIP AoR, phone number of this
port, or the display string of this AoR.
Currently, we support only sip and tel URI.
Note: protocol is case-sensitive!
The Email-like address of your SIP address-of-record, AoR, with the user part
and the domain part. For example, if your SIP AoR is “Handsome Boy
<sip:micheal@YourISP.com>”, please enter it as “micheal@YourISP.com”.
Keys Function Description
Dial to this contact.
[Call]
[Save]
[Back]
Alternativel
by pressing
Save changes and return
Return with previous page.
, You may lift the handset (offhook) or turn speaker on
【
SPK】 to make a call to selected contact as well.
【OK】
Edit selected field.
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【↑】and【↓】
Navigate through itmes.
D i s p l a y : M i c h a e l
P r o t o c o l : s i p
A d d r : 1 2 3 4 5 6 7 @ I S P . f o o . c
Call Save Back
Figure 5. View Contact Screen
Edit Contact.Display
Display consist of all ASCII letters except for left and right angle parentheses, ‘<’ and ‘>’. You may enter
the alias of your SIP AoR, phone number of this port, or the display string of this AoR.
Keys Function Description
[Del]
[Abc..]/[123..]
[Clear]
[Back]
【OK】
【←】and【→】
【↑】and【↓】
Delete on character.
Toggle between digits and alphanumeric input, where. [Abc..] indicates
current input method is alphanumeric and [123..] indicates digits input.
Clear all input.
Return without any changes.
Save changes and return.
move cursor one position in edit mode.
move cursor per line in edit mode.
D I s p l a y :
M I c h a e l
Del Abc../123.. Clear Back
Figure 6. Edit Contact Display
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y
Edit Contct.Protocol
Make IP Phone supports only sip and tel URI. Note: protocol is case-sensitive!
Keys Function Description
Dial to this contact.
[Call]
Alternativel
by pressing
, You may lift the handset (offhook) or turn speaker on
【
SPK】 to make a call to selected contact as well.
[tel]/[sip]
[Back]
Toggle between available protocols, including “sip” and “tel”. [tel] indicates
current protocol is “tel”, and so on.
Return to previous page.
D i s p l a y : M i c h a e l
P r o t o c o l : s i p
A d d r : 1 2 3 4 5 @ I S P . f o o . n e t
Call tel/sip Back
Figure 7. Edit Contact Protocol
Edit Contact.Email-Like Address
The Email-like address of your SIP address-of-record, AoR, with the user part and the domain part. For
example, if your SIP AoR is “Handsome Boy <sip:michael@YourISP.com>”, please enter it as
“michael@YourISP.com”.
Keys Function Description
[Del]
[Abc..]/[123..]
[Clear]
[Back]
【OK】
【←】and【→】
【↑】and【↓】
Delete one character.
Toggle between digits and alphanumeric input, where [Abc..] indicates
current input method is alphanumeric and [123..] indicates digits input.
Clear all input.
Return without any changes.
Save changes and return.
Move cursor one position in edit mode.
Move cusor per line in edit mode.
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E m a i l - L i k e A d d r e s s :
1 2 3 4 5 @ I S P . f o o . n e t
Del Abc../123.. Clear Back
Figure 8. Edit Contact EMail like Address
Add
Screen Field Description
It could consist of all ASCII letters except for left and right angle parentheses,
Display
‘<’ and ‘>’. You may enter the alias of your SIP AoR, phone number of this
port, or the display string of this AoR.
Protocol
Address
Currently, we support only sip and tel URI.
Note: protocol is case-sensitive!
The Email-like address of your SIP address-of-record, AoR, with the user part
and the domain part. For example, if your SIP AoR is “Handsome Boy
<sip:michael@YourISP.com>”, please enter it as “michael@YourISP.com”.
Keys Function Description
[Save]
[Back]
【OK】
【↑】and【↓】
Add contact into address book and return.
Return without any changes.
Edit selected field.
Navigate through itmes.
If reached max allowed entries, show
A d d r e s s - B o o k . A d d :
M a x E n t r y : 5 0 0 !
Back
Otherwise, show
D i s p l a y :
P r o t o c o l : s i p
A d d r :
Save Back
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Add Contact.Display
Display consist of all ASCII letters except for left and right angle parentheses, ‘<’ and ‘>’. You may enter
the alias of your SIP AoR, phone number of this port, or the display string of this AoR.
Keys Function Description
[Del]
[Abc..]/[123..]
[Clear]
[Back]
【OK】
【←】and【→】
【↑】and【↓】
Delete one character.
Toggle between digits and alphanumeric input, where. [Abc..] indicates
current input method is alphanumeric and [123..] indicates digits input.
Clear all input.
Return without any changes.
Save changes and return.
Move cursor one position in edit mode.
Move cursor per line in edit mode.
D i s p l a y :
M i c h a e l
Del Abc../123.. Clear Back
Figure 8. Contact Display screen
Add Contact.Protocol
Make IP Phone supports only sip and tel URI. Note: protocol is case-sensitive!
Keys Function Description
[Save]
[tel]/[sip]
[Back]
D i s p l a y : M i c h a e l
P r o t o c o l : s i p
A d d r : 1 2 3 4 5 6 7 @ I S P . f o o . c
Save tel/sip Back
Add contact only sip and return.
Toggle between available protocols, including “sip” and “tel” . [tel] indicates
current protocol is “tel”, and so on.
Return without any changes.
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Add Contact.Email-Like Address
The Email-like address of your SIP address-of-record, AoR, with the user part and the domain part. For
example, if your SIP AoR is “Handsome Boy <sip:michael@YourISP.com>”, please enter it as
“michael@YourISP.com”.
Keys Function Description
[Del]
[Abc..]/[123..]
[Clear]
[Back]
【OK】
【←】and【→】
【↑】and【↓】
Delete one character.
Toggle between digits alphanumeric input, where [Abc..] indicates current
input method is alphanumeric and [123..] indicates digits input.
Clear all input.
Return without any changes.
Save changes and return.
Move cursor one position in edit mode.
Move cursor per line in edit mode.
E m i l - L i k e A d d r e s s :
1 2 3 4 5 @ I S P . f o o . n e t
Del Abc../123.. Clear Back
Del
Keys Function Description
Dial to selected contact.
[Call]
[Del]
[Clear]
[Back]
【OK】
【↑】and【↓】
Alternatively, You may lift the handset (offhook) or turn speaker on
by pressing
Delete current contact.
Delete all contacts from address book.
Return without any changes.
Edit selected contact.
Navigate through contacts list.
Figure 9. Contact EMail Address
【
SPK】 to make a call to selected contact as well.
[22/168]
C o n t a c t s ( 1 4 3 )
M c h a e l
M i k e
N i c k
P a t r i c k
P a u l
R i c h a r d
Call Del Clear Back
Figure 10. List address book
Clear
Soft-Keys Function Description
[Yes]
[No]
C l e a r a l l c o n t a c t s ?
Yes No
Clear all contacts from address book.
Return without any changes.
Figure 11. Clear Prompt
Address Book.【OK】
Keys Function Description
[Back]
【OK】
【↑】and【↓】
Retrun to previous page.
Enter sub-menu.
Navigate through menu items
.
1 . S p e e d D i a l
2 . C a l l S c r e e n
3 . F a v o r i t e
4 . I M P P
Back
Figure 12. Address Book Main menu
[23/168]
y
Speed Dials
Speed Dials list format:
• Available entries: 0~19 (20 entries).
th
• User may use keypad to jump to specified entry, such as enter ‘9’ to jump to the 9
Keys Function Description
Dial to selected contact.
[Call]
Alternativel
by pressing
, You may lift the handset (offhook) or turn speaker on
【
SPK】 to make a call to selected contact as well.
entry.
[Del]
[Clear]
[Back]
【↑】and【↓】
【OK】
Remove selected speed dial mapping.
Remove all speed dial mapping.
Retrun to previous page.
Navigate through the list
Re-map selected entry.
.
0 . M i c h a e l
1 . M i k e
2 . N i c k
3 . P a t r i c k
4 . P a u l
5 . R i c h a r d
6 .
Call Del Clear Back
Figure 13. Speed Dial list
Speed Dial Contacts Book Keys Function Description
[Back]
【OK】
【↑】and【↓】
Retrun to previous page.
Re-map selected entry.
Navigate through the list.
C o n t a c t s ( 1 4 3 )
M i c h a e l
M i k e
N i c k
P a t r i c k
P a u l
R i c h a r d
Back
Figure 14. Address Book list
[24/168]
y
Call Screen
Call Screen List format:
1. List all contacts in black lsit in alphanumeric order.
2. The First line is fixed (not scrollable), and shows how many contacts in black list.
(VIP-550PT only)
3. User may use keypad to jump to the first contact prefixed with the entered alphanumeric
character.
4. Alternatively, user may use navigation key 【↑】and【↓】to scroll contact list.
5. Max size: 100.
Keys Function Description
Dial to selected contact.
[Call]
Alternativel
by pressing
, You may lift the handset (offhook) or turn speaker on
【
SPK】 to make a call to selected contact as well.
[Unblk]
[Add]
Remove selected contact from black list and return (Unblock, revoke).
Add a contact from address book into black list.
C a l l S c r e e n ( 3 )
D e v l l W e a r i n g P r a d a
N i c k
S u a n
Call Unblk Add Back
If reached max allowed entries, show
B l a c k L i s t : :
M a x E n t r y : 1 0 0 !
Back
Black List Keys Function Description
[Black]
【OK】
【↑】and【↓】
Return without any changes
Check selected record (Read only).
Navigate through black list.
[25/168]
Otherwise, show address book for user to pick a contact to add black list.
C o n t a c t s ( 1 4 3 )
M i c h a e l
M i k e
N i c k
P a t r i c k
P a u l
R i c h a r d
Back
Black Information Description
Last time-of-call
Attempts
[Black]
【↑】and【↓】
1 4 : 3 7 : 2 1 1 0 / 2 9 / 2 0 0 6
A t t e m p t s : 2 0 1
A o R : D e v i l W e a r i n g P r a d
a < s i p : b o s s @ I S P . f o o . c o m
>
Call Unblk Back
AoR
[Call]
This number is last time of caller.
Accumulated call attempts originated from this contact.
Address of record.
Dial to this contact.
Alternatively, You may lift the handset (offhook) or turn speaker on
by pressing 【SPK】 to make a call to selected contact as well.
Return without any changes.
Scroll line.
Figure 15. Caller information
Favorite
Configure favorite contacts for easy access during call-state, where you can activate favorite list by
pressing [DSS] keys.
Favorite List Format:
1. Listed in alphanumeric order.
2. Fixed the 1
(VIP-550PT only)
3. Max entries: 20.
[26/168]
st
line (not scrollable) and indicates entry counts on the first line, such as (11).
y
y
Favorite Description
Dial to selected contact.
[Call]
Alternativel
by pressing
, You may lift the handset (offhook) or turn speaker on
【
SPK】 to make a call to selected contact as well.
[Add]
[Del]
[Back]
Add a new entry from address book into favoriate list.
Remove selected Favorite item.
Return without any changes.
F a v o r i t e ( 1 1 )
M i c h a e l
M i k e
N i c k
P a t r i c k
P a u l
R i c h a r d
Call Add Del Back
Figure 16. Favorite list
If max allowed entries is reached, show
F a v o r i t e L i s t
M a x E n t r y : 2 0 !
Back
Otherwise, show address book for user to pick a contact to add into favoriate list.
C o n t a c t s ( 1 4 3 )
M i c h a e l
M i k e
N i c k
P a t r i c k
P a u l
R i c h a r d
Back
Soft-Key Function Description
Dial to selected contact.
[Call]
[Del]
[Back]
【↑】and【↓】
Alternatively, You ma
【
by pressing
Remove selected Favorite item.
Return without any changes.
Scroll Line.
SPK】 to make a call to selected contact as well.
lift the handset (offhook) or turn speaker on
[27/168]
Show SIP address-of-record (Read only).
M i c h a e l < s i p : 1 2 3 4 5 @ I S P .
f o o . n e t >
Call Del Back
IMPP
Soft-Key Function Description
[State]
[Back]
【OK】
【↑】and【↓】
Set terminal’s state.
Return previous page.
Enter sub-menu.
Scroll Line.
1 . S p e e d D i a l
2 . C a l l S c r e e n
3 . F a v o r i t e
4 . I M P P
State Back
Figure 17. IMPP main menu
State
Configure the Presence state of this terminal as per RFC4480 (Rich Presence Extension to the
Presence Information Data Format).
Soft-Key Function Description
[Back]
【OK】
Return without any changes.
On-Line
Away Presence state is open and user state is away.
Be Right
Busy
Presence state is open and user state is
<other>idle</other>
Presence state is open and user state is <other>Be Right
Back</other> or any of the following states:
dinner, meal, breakfast, worship such as.
Presence state is open and user state is busy or any of the
following states:
[28/168]
meeting, performance, presentation, working, steering,
appointment.
On the Phone Presence state is open and user state is on-the-phone
Out to Lunch Presence state is open and user state is lunch
Of-Line Presence state is closed.
【↑】and【↓】
Navigate through menu items.
1 . O n - L i n e
2 . A w a y
3 . B e R i g h t B a c k
4 . B u s y
5 . O n t h e P h o n e
6 . O u t t o L u n c h
7 . O f f - L i n e
Back
Figure 18. IMMP Status lsit
IMPP. 【OK】
IMPP List Format:
1. Show all subscribed Presence, Busy Lamp Filed (BLF), and Shared-Line Appearance
(SLA) status.
2. Show display or user-part of the email-like address whenever possible and listed in
alphanumeric order.
3. The first line is fixed (not scrollable) and ndicates currently contacts on the first line, such
as (6).(VIP-550PT only)
4. Max enteries: 20.
5. For Presence, show
6. Busy Lamp Field (Dialog-Info)
SUBSCRIBE failed:
SUBSCRIBE ok but not received NOTIFY yet: No Symbol
Idle (terminated/no-dialogs):
Busy (confirmed/trying/preceeding):
Ringing (early):
7. Shared Line Appearance (Call-Info)
SUBSCRIBE failed:
SUBSCRIBE ok but not received NOTIFY yet: No Symbol
Idle:
alerting/held:
seized/progressing/active/held-private:
for “open” state (on-line) and show for “closed” state (off-line).
[29/168]
(
Soft-Key Function Description
Dial to selected contact.
[Call]
Alternatively, You may lift the handset
【
by pressing
SPK】 to make a call to selected contact as well.
offhook) or turn speaker on
[Add]
Add a new contact into IMPP list.
I M P P ( 6 )
R i c h a r d
P a t r i c k ( r i n g i n g )
M a r i a ( a c t i v e )
J a s o n ( o n t h e p h o n e )
F o x ( U n k n o w n )
B i l l ( o f f l i n e )
Call Add Del Back
Figure 19. IMMP lsit
Soft-Key Function Description
[Del]
[Back]
【OK】
【↑】and【↓】
Remove selected contact from IMPP list
Return to previous page.
Review selected IMPP contact.
Scroll IMPP list.
【←】and【→】
Scroll columns on the selected line to view whole records. Scroll half of the
line width on each key press.
If max allowed entries is reached, show
I M P P . A d d :
M a x E n t r y : 2 0 !
Back
VIP-550PT supports the following specifications and integrated them as Instant Message and Presence
Protocol, IMPP, for rich server features integration:
• Busy Lamp fileld (BLF):
This feature is to monitor the status of a contact or a list of contacts, including early
(ringing)/confirmed (conversation)/terminated (idle) states. Refer to RFC3865 and
RFC4235 for detail. Besides, please refer to RFC2387 for Muptipart-Related MIME data
type and RFC4662 for “Event Notify for Resource List”.
[30/168]
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