Planet VIP-256T User Manual
SIP IP Phone
VIP-256T
SIP IP Phone
VIP-256T
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SIP IP Phone
VIP-256T
Copyright
Copyright (C) 2013 PLANET Technology Corp. All rights reserved.
The products and programs described in this User’s Manual are licensed products of PLANET Technology. This User’s
Manual contains proprietary information protected by copyright, and this User’s Manual and all acc ompanying hardware,
software, and documentation are copyrighted.
No part of this User’s Manual may be copied, photocopied, reproduced, translated, or reduced to any electronic medium or
machine-readable form by any means by electronic or mechanical, including photocopying, recording, or information
storage and retrieval systems, for any purpose other than the purchaser's personal use, and without the prior express
written permission of PLANET Technology.
Disclaimer
PLANET Technology does not warrant that the hardware will work properly in all environments and applications, and
makes no warranty and representation, either implied or expressed, with respect to the quality, performance,
merchantability, or fitness for a particular purpose.
PLANET has made every effort to ensure that this User’s Manual is accurate; PLANET disclaims liability for any
inaccuracies or omissions that may have occurred.
Information in this User’s Manual is subject to change without notice and does not represent a commitment on the part of
PLANET. PLANET assumes no responsibility for any inaccuracies that may be contained in this User’s Manual. PLANET
makes no commitment to update or keep current the information in this User’s Manual, and reserves the right to make
improvements to this User’s Manual and/or to the products described in this User’s Manual at any time without notice.
If you find information in this manual that is incorrect, misleading, or incomplete, we would appreciate your comments and
suggestions.
CE mark Warning
This is a class B device. In a domestic environment, this product may cause radio interference, in which case the user may
be required to take adequate measures.
Energy Saving Note of the Device
This power required device does not support Stand by mode operation. For energy saving, please rem ove the D C-plug or
push the hardware Power Switch to OFF position to disconnect the device from the power circuit. Without removing the
DC-plug or switching off the device, the device will still consume power from the power circuit. In view of saving the energy
and reducing the unnecessary power consumption, it is strongly suggested to switch off or remove the DC-plug for the
device if this device is not intended to be active.
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VIP-256T
WEEE Warning
To avoid the potential effects on the environment and human health as a result of the presence of hazardous
substances in electrical and electronic equipment, end users of electrical and electronic e quipment should
understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted
municipal waste; they should be collected separately.
Trademarks
The PLANET logo is a trademark of PLANET Technology. This documentation may refer to numerous hardware and
software products by their trade names. In most, if not all cases, their respective companies claim these designations as
trademarks or registered trademarks.
Revision
User’s Manual for PLANET SIP IP Phone:
Model: VIP-256T
Rev: 1.1(2013 March)
Part No. EM-VIP-256T_v1.1
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VIP-256T
Table of Contents
Chapter 1Introduction....................................................................................6
Overview...................................................................................................................................... 6
Product Features....................................................................................................................... 10
Specifications..............................................................................................................................11
Package Content........................................................................................................................ 13
Physical Details.......................................................................................................................... 13
Front View and Keypad function........................................................................................ 13
Rear V iew............................................................................................................................ 14
Phone Screen Features........................................................................................................ 15
Chapter 2 Preparations & Installation.........................................................17
Physical Installation.................................................................................................................. 17
Administration Interface.......................................................................................................... 19
Web configuration access.................................................................................................... 19
Chapter 3 Network Service Configurations................................................20
Configuring and monitoring your IP Phone from web browser........................................... 20
Manipulation of IP Phone via web browser........................................................................ 20
Chapter 4 VoIP IP Phone Status ..................................................................21
Status .......................................................................................................................................... 21
Basic.................................................................................................................................... 21
DHCP.................................................................................................................................. 23
Syslog.................................................................................................................................. 23
Chapter 5 SIP Account Setting....................................................................25
SIP Account................................................................................................................................25
SIP setting........................................................................................................................... 25
NAT setting......................................................................................................................... 26
Line settings............................................................................................................................... 27
Basic.................................................................................................................................... 27
Audio Configuration........................................................................................................... 28
Supplementary Services Subscription................................................................................. 29
Advanced ............................................................................................................................ 29
Chapter 6 Network Setting...........................................................................31
Basic ........................................................................................................................................... 31
Internet Port (WAN)............................................................................................................ 32
PC Port(LAN)..................................................................................................................... 34
Network Address Server Settings (DHCP)......................................................................... 35
MAC Address Clone ................................................................................................................. 36
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VIP-256T
VPN ............................................................................................................................................ 37
DMZ........................................................................................................................................... 38
QoS............................................................................................................................................. 39
Chapter 7 Phone Configurations.................................................................40
Performance .............................................................................................................................. 40
Volume ................................................................................................................................ 40
Regional.............................................................................................................................. 41
Call Forward ....................................................................................................................... 42
Miscellaneous ..................................................................................................................... 42
Multi-Functional Key ............................................................................................................... 43
Dial Plan..................................................................................................................................... 45
Phonebook ................................................................................................................................. 49
Phonebook........................................................................................................................... 49
Black List............................................................................................................................ 50
Call Log .............................................................................................................................. 51
Chapter 8 VoIP IP Phone Administration....................................................52
Management.............................................................................................................................. 52
Time/Date............................................................................................................................ 52
Password Reset ................................................................................................................... 54
W eb Access......................................................................................................................... 55
System Log Setting............................................................................................................. 55
Factory Defaults.................................................................................................................. 57
Update Firmware......................................................................................................................57
Security ...................................................................................................................................... 57
Provision .................................................................................................................................... 59
SNMP......................................................................................................................................... 62
TR 069........................................................................................................................................ 63
Appendix A Frequently Asked Questions List............................................64
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SIP IP Phone
VIP-256T
Chapter 1
Introduction
Overview
Cost-effective, High-performance VoIP Phone
To build high-performance VoIP communications at a low co st, PLANET now introduces the latest member of
its IP Phone family, the VIP-256T 2-Line Business IP Phone. The VIP-256T makes it simple for the enterprise
featuring voice and data system or expanding voice system to new locations. It helps the company to save
money on long distance calls; for example, the remote workers can dial in throug h a Unified VoIP
Communication System just like an extension call but no long dist ance ch arge would occur. The VIP-256T also
allows call to be transferred to anyone at any location within the voice system, which enables the enterprise to
communicate more effectively and is help f ul to streamline business processes.
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VIP-256T
Standard Compliance
Compliant with the Session Initiation Protocol 2.0 (RFC 3261), the VIP-256T is able to broadly interoperate
with equipment provided by VoIP infrastructure providers, thus enabling them to provide their customers with
better multi-media exchange servies.
Enhanced, Full-Featured Busine
ss IP Phone
The VIP-256T is a full-featured enhanced business IP Phone that addresses the communication needs of the
enterprises. It provides 2 voice lines and dual 10/100Mbps Ethernet. Furthermore, the VIP-256T delivers
user-friendly design containing a 128×32 Grap hic LCD with white backlig ht, 2 line keys and 4 sof t keys, and 10
multi-functional keys with dual-color LED. The VIP-256T supports all kinds of SIP based phone features
including Call Waiting, Auto Answer, Music on Hold, Caller ID and Call Waiting ID, 3-way Conferencing, Call
Hold, Call Forwarding, Black List, Hotline, DTMF Relay, In-Band, Out-of-Band (RFC 2833) and SIP INFO,
among others. Besides for office use, the VIP-256T is also the ideal solution for VoIP service offered by
Internet Telephony Service Provider (ITSP).
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VIP-256T
Secure, High-Quality V
The VIP-256T supports SIP v2 for easy integration with general voice over IP system. It can also effortlessly
deliver secured toll voice quality by utilizing cutting-edge 802.1p QoS (Quality of Service), 802.1Q VLAN
tagging, and IP ToS technology.
oIP Communication
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VIP-256T
Professional Application
The VIP-256T supports Busy Lamp Field (BLF) function that, via the lights on the phone, enables users to
easily identify the status of other phones which are connected to the same IP PBX, such as busy, idle, ringing,
etc. The connected IP PBX must also support BLF feature. The BLF function is helpful for a receptioni st on the
front desk to route all incoming calls smoothly.
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VIP-256T
Product Features
¾ Highlights
2-Line enterprise-class IP phone
Connects directly to an Internet telephone service provider or to an IP PBX
Dual switched Ethernet ports, speakerphone, caller ID, call hold, conferencing, and more
Easy installation and highly secure remote provisioning, as well as menu-based and web-based configuration
¾ Telephony Features
Two Voice Lines
Pixel-based Display: 128 x 32 monochrome graphical liq uid crystal display (LCD)
Caller ID and Call Waiting ID
3-way Conferencing
SMS Functions
Busy Lamp Field (BLF)
Do Not Disturb (DND)
Full-Duplex Speakerphone
Call Transfer: Blind Transfer and Attended Transfer
Call Mute, Redial, Speed Dial, Pick Up, Call Park, Dial Plan, Call Hold, Call Forwarding
¾ Management
SIP v2 (RFC 3261, 3262, 3263, 3264)
STUN (RFC 3489)
Automated provisioning and upgrade via HTTPS, HTTP, TFTP
Message Waiting Indicator (RFC 3842)
IEEE 802.1Q VLAN / 802.1p and IP ToS
TR069 / SNMP v2
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SIP IP Phone
Specifications
Product
Hardware
Lines (Direct Numbers)
Display
Feature Keys
Physical Interfaces
Protocols and Standard
Data Networking
Voice Gateway
Provisioning, Administration,
and Maintenance
Features
Telephony Features
VIP-256T
VIP-256T
SIP IP Phone
2-Line Enterprise-class IP phone
128x32 Graphic LCD with White Backlight
2 Line Keys and 4 Soft Keys
12 Dialing Buttons (0~9, *, #)
9 Fixed Function Buttons
10 Multi-functional Key with Dual-Color LED
Two 10/100BASE-T RJ-45 Ethernet Ports (IEEE 802.3)
Handset: RJ-9 Connector
Built-in Speakerphone and Microphone
MAC Address (IEEE 802.3)
IPv4 (RFC 791)
Address Resolution Protocol (ARP)
DNS: A Record (RFC 1706), SRV Record (RFC 2782)
Dynamic Host Configuration Protocol (DHCP) Client (RFC 2131)
Internet Control Message Protocol (ICMP) (RFC 792)
TCP (RFC 793)
User Datagram Protocol UDP (RFC 768)
Real Time Protocol RTP (RFC 1889, 1890)
Real Time Control Protocol (RTCP) (RFC 1889)
Differentiated Services (DiffServ) (RFC 2475)
Type of Service (ToS) (RFC 791, 1349)
VLAN Tagging 802.1p / 802.1Q: Layer 2 Quality of Service (QoS)
Simple Network Time Protocol (SNTP) (RFC 2030)
Backward Compatible with RFC 2543
Session Timer (RFC 4028)
SDP (RFC 2327)
NAPTR for SIP URI Lookup (RFC 2915)
SIP Version 2 (RFC 3261, 3262, 3263, 3264)
SIP supported in NAT Metworks [including STUN (RFC 3489)]
Message Waiting Indicator (RFC 3842)
Voice Algorithms:
- G.711 (A-law and μ-law)
- G.726 (16/24/32/40 kbps)
- G.722
- G.723
Dual-Tone Multi-Frequency (DTMF), In-Band and Out-of-Band (RFC 2833) (SIP
INFO)
Voice Activity Detection (VAD) with Silence Suppression
Adaptive Jitter Buffer Management
Comfort Noise Generation
Echo Cancellation Message
Integrated web server provides web-based administration and configuration
Telephone Keypad Configuration via Display Menu/Navigation
Automated Provisioning and Upgrade via HTTPS, HTTP, TFTP
User Authentication for Configuratio n Pages
Local and Remote Syslog (RFC 3164)
SNTP Time Synchronization
Multi User Level
SNMP v2
TR069
Two Voice Lines
Call Waiting
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Environment
Power Requirements
Operating Temperature
Operating Humidity
Weight
Dimensions (W x D x H)
Emission
Connectors
SIP IP Phone
VIP-256T
Auto Answer
Music on Hold
Caller ID and Call Waiting ID
3-way Conferencing
Call Hold, Call Forwarding, Call Mute
Call Transfer: Blind Transfer and Attended Transfer
Call Log: Redial List, Answered Calls and Missed Calls
Volume Adjustment: Handset/Headset, Speaker and Ringer
Delayed Hotline
Redial, Speed Dial
Busy Lamp Field (BLF)
Pick Up, Call Park, Dial Plan
Black List
Message Waiting Indicator (MWI)
Do Not Disturb (DND)
Full-Duplex Speakerphone
Customized Ring Tone
SMS (100 records)
Call History (100 records)
- Most Recently Missed Calls
- Most Recently Received Calls
- Most Recently Dialed Numbers
Phone Book (100 records)
Speed Dial (10 records )
5V DC, 1A
0 ~ 50 Degree C
10 ~ 90% (non-condensing)
720g
191 x 205 x 75 mm
CE, FCC
Two 10/100Mbps Ethernet, RJ-45
RJ-9 handset connector
DC power jack
DND Switch
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SIP IP Phone
Package Content
‧ SIP IP Phone unit
‧ Power Adapter
‧ Quick Installation Guide
‧ CD-ROM containing the on-line manual.
‧ RJ-45 cable x1
Physical Details
The following figure illustrates the front/rear panel of IP Phone.
Front View and Keypad Function
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VIP-256T
4
5
Keypad Descriptions
Handset Top Cradle For the placement of handset (Receiver end)
1
Hook Switch For hang-up and hang-off of handset
Cradle Latch To prevent the handset from dropping when it is wall-mounted.
Handset Bottom Cradle For the placement of handset (Transmitter end)
Handset Cord Port RJ-11 jack on the left side of the IP phone
Headset Wired Port RJ-11 jack on the bottom of the handset
3
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SIP IP Phone
Headset To mount mouthpiece and earpiece on the single handle.
LCD Screen
2
Multi-Functional
3
Key
4
Line Keys
5
Soft Keys
The LCD screen is for displaying your settings, such as phone number,
line status and so on.
These keys can be used as speed dial, BLF, shortcut key, pick up and call
park.
In standby:
These keys are used as line keys; you can press the line button to select
the corresponding line, and then user can make call or do other functions.
The LEDs beneath the keys are used to display the status of each
extension.
These keys are used as soft keys. These can be used for item selection or
control on the LCD screen.
The Soft key function depends on their corresponding content displayed
on the LCD at that time.
VIP-256T
6
Numeric Keypad
Other Function and
7
Numeric keys
Rear View
Enters numeric digits for initiating a call or for entering configuration
information.
Include MENU, UP, DOWN, REDIAL, and Numeric Keys
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SIP IP Phone
Keypad Descriptions
1
Headset Headset console, connect to headset
2
DND Switch
3
DC 5V,1A Powe r port
4
PC Connects to a PC.
5
Internet Connects to the Ethernet switch, router or Internet.
VIP-256T
The switch is used to turn on or turn off DND.
Below the character “DND” is a dot.
When the switch is slided to the “dot” area, DND is on;
otherwise DND is off.
Taking the left picture for example, DND is on.
Phone Screen Features
This is what your main phone screen might look like with an active call.
Graphic Icon Descriptions
1
Date
2
Time
3
Phone Numbers
To display the current date.
Date format is mm/dd
To display the current time.
Time format is mm:ss (A or P)
To display the phone number of lines.
To display the status of lines.
4
Lines
5
Softkey Function
6
Softkey Buttons
The icon means unregistered.
The icon mean registered.
To display the current softkey function.
User can use the softkey button to highlight the item displayed on
the LCD screen and then configure.
One button directs to one softkey function, the blue line in the left
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picture displays the corresponding relationship.
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Chapter 2
Preparations & Installation
Physical Installation
VIP-256T: Enterprise SIP IP Phone (2 x RJ-45, 1 x Internet interface)
Step 1. Handset Connection
Plug one end of the handset cord into the handset and the other end into the phone body.
2
Step 2. Connecting Power Adapter and Network
Power Adapter
Network
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SIP IP Phone
VIP-256T
NOTE: Use only the power adapter shipped with the unit to ensure correct functionality
Step 3. Computer Network Setup
Set your computer’s IP address to 192.168.0.x, where x is a number between 2 to 254 (ex cep t 1 where
is being used for the IP Phone by default). If you don’t know how to do this, please ask your network
administrator.
Step 4. Login Prompt
Use web browser (Internet Explorer 6.0 or above) to connect to 192.168.0.1 (type this address in the
address bar of web browser).
You’ll be prompted to input user name and password: admin and 123
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Administration Interface
The IP Phone provides GUI (Web based, Graphical User Interface) for machine management and
administration. Key pad administration also available for simple configuration.
Web Configuration Access
To start IP Phone web configuration, you must have one of these web browsers installed on computer
for management
• Microsoft Internet Explorer 6.0.0 or higher with Java support
Default IP address of IP Phone is 192.168.0.1. You may now open your web browser, and insert
http://192.168.0.1 in the address bar of your web browser to logon IP Phone web configuration page.
IP Phone will prompt for logon username and password, please enter: admin and 123 to continue
machine administration.
In order to connect machine for administration, please locate your PC in the same
network segment (192.168.0.x) of IP Phone. If you’re not familiar with TCP/IP, please
refer to related chapter on user’s manual CD or consult your network administrator
for proper network configurations.
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Chapter 3
Network Service Configurations
Configuring and Monitoring your IP Phone from Web Browser
The IP Phone integrates a web-based graphical user interface that can cover mo st configurations
and machine status monitoring. Via st andard, web browser, you can configure an d check machine
status from anywhere around the world.
Manipulation of IP Phone via Web Browser
Log on IP Phone via web browser
After TCP/IP configuration s on your PC, you may now open your web browser, and input
http://192.168.0.1
IP Phone will prompt for logon username and password: admin and 123.
to logon IP Phone web configuration page.
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When users login the web page, users can see the IP Phone system information like firmware version,
company, etc on this main page.
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