PLANET VIP-256PT User Manual
802.3af PoE SIP IP Phone
VIP-256PT
802.3af PoE SIP IP Phone
VIP-256PT
1
802.3af PoE SIP IP Phone
VIP-256PT
Copyright
Copyright (C) 2013 PLANET Technology Corp. All rights reserved.
The products and programs described in this User’s Manual are licensed products of PLANET Technology, This User’s
Manual contains proprietary information protected by copyright, and this User’s Manual and all acc ompanying hardware,
software, and documentation are copyrighted.
No part of this User’s Manual may be copied, photocopied, reproduced, translated, or reduced to any electronic medium or
machine-readable form by any means by electronic or mechanical. Including photocopying, recordi ng, or information
storage and retrieval systems, for any purpose other than the purchaser's personal use, and without the prior ex press
written permission of PLANET Technology.
Disclaimer
PLANET Technology does not warrant that the hardware will work properly in all environments and applications, and
makes no warranty and representation, either implied or expressed, with respect to the quality, performance,
merchantability, or fitness for a particular purpose.
PLANET has made every effort to ensure that this User’s Manual is accurate; PLANET disclaims liability for any
inaccuracies or omissions that may have occurred.
Information in this User’s Manual is subject to change without notice and does not represent a commitment on the part of
PLANET. PLANET assumes no responsibility for any inaccuracies that may be contained in this User’s Manual. PLANET
makes no commitment to update or keep current the information in this User’s Manual, and reserves the right to make
improvements to this User’s Manual and/or to the products described in this User’s Manual, at any time without notice.
If you find information in this manual that is incorrect, misleading, or incomplete, we would appreciate your comments and
suggestions.
CE mark Warning
The is a class B device, In a domestic environment, this product may cause radio interference, in which case the user may
be required to take adequate measures.
Energy Saving Note of the Device
This power required device does not support Stand by mode operation.
For energy saving, please remove the DC-plug or push the hardware Power Switch to OFF position to disconnect the
device from the power circuit.
Without remove the DC-plug or switch off the device, the device wills still consuming power from the power circuit. In the
view of Saving the Energy and reduce the unnecessary power consuming, it is strongly suggested to switch off or remove
the DC-plug for the device if this device is not intended to be active.
WEEE Warning
To avoid the potential effects on the environment and human health as a result of the presence of hazardous
substances in electrical and electronic equipment, end users of electrical and electronic e quipment should
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802.3af PoE SIP IP Phone
VIP-256PT
understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste
and have to collect such WEEE separately.
Trademarks
The PLANET logo is a trademark of PLANET Technology. This documentation may refer to numerous hardware and
software products by their trade names. In most, if not all cases, their respective companies claim these designations as
trademarks or registered trademarks.
Revision
User’s Manual for PLANET SIP PoE IP Phone:
Model: VIP-256PT
Rev: 1.1 (2013, March)
Part No. EM-VIP-256PT_v1.1
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VIP-256PT
Table of Contents
Chapter 1Introduction....................................................................................6
Overview...................................................................................................................................... 6
Product Features......................................................................................................................... 9
Specifications............................................................................................................................. 10
Package Content........................................................................................................................ 12
Physical Details.......................................................................................................................... 12
Front View and Keypad function........................................................................................ 12
Rear V iew............................................................................................................................ 13
Phone Screen Features........................................................................................................ 15
Chapter 2 Preparations & Installation.........................................................16
Physical Installation.................................................................................................................. 16
Administration Interface.......................................................................................................... 18
Web configuration access.................................................................................................... 18
Chapter 3 Network Service Configurations................................................19
Configuring and monitoring your IP Phone from web browser........................................... 19
Manipulation of IP Phone via web browser........................................................................ 19
Chapter 4 VoIP IP Phone Status ..................................................................20
Status .......................................................................................................................................... 20
Basic.................................................................................................................................... 20
DHCP.................................................................................................................................. 22
Syslog.................................................................................................................................. 22
Chapter 5 SIP Account Setting....................................................................23
SIP Account................................................................................................................................23
SIP setting........................................................................................................................... 23
NAT setting......................................................................................................................... 24
Line settings............................................................................................................................... 25
Basic.................................................................................................................................... 25
Audio Configuration........................................................................................................... 26
Supplementary Services Subscription................................................................................. 27
Advanced ............................................................................................................................ 27
Chapter 6 Network Setting...........................................................................29
Basic ........................................................................................................................................... 29
Internet Port (WAN)............................................................................................................ 30
PC Port(LAN)..................................................................................................................... 32
Network Address Server Settings (DHCP)......................................................................... 33
MAC Address Clone ................................................................................................................. 34
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VPN ............................................................................................................................................ 35
DMZ........................................................................................................................................... 36
QoS............................................................................................................................................. 37
Chapter 7 Phone Configurations.................................................................38
Performance .............................................................................................................................. 38
Volu me ................................................................................................................................ 38
Regional.............................................................................................................................. 39
Call Forward ....................................................................................................................... 40
Miscellaneous ..................................................................................................................... 40
Multi-Functional Key ............................................................................................................... 41
Dial Plan..................................................................................................................................... 43
Phonebook ................................................................................................................................. 47
Phonebook........................................................................................................................... 47
Black List............................................................................................................................ 48
Call Log .............................................................................................................................. 49
Chapter 8 VoIP IP Phone Administration....................................................51
Management.............................................................................................................................. 51
Time/Date............................................................................................................................ 51
Password Reset ................................................................................................................... 53
W eb Access......................................................................................................................... 54
System Log Setting............................................................................................................. 54
Factory Defaults.................................................................................................................. 56
Update Firmware...................................................................................................................... 56
Security ...................................................................................................................................... 56
Provision .................................................................................................................................... 58
SNMP......................................................................................................................................... 60
TR 069........................................................................................................................................ 61
Appendix A Frequently Asked Questions List............................................ 62
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VIP-256PT
IP Phon
Chapter 1
Introduction
1
Overview
Cost-effective, High-performance PoE VoIP Phone
To build high-performance VoIP communications at a low cost, PLANET now introduces the latest member of
its IP Phone family, the VIP-256PT 802.3af PoE 2-Line Business IP Phone. Compliant with IEEE 802.3af PoE
interface for flexible deployment. The VIP-256PT makes it simple for the enterprise featu ring voice a nd data
system or expanding voice system to new locations. It helps the company to save money on long distance
calls; for example, the remote workers can dial in through a Unified VoIP Communication System just like an
extension call but no long distance charge would occur. The VIP-256PT also allows call to be transferred to
anyone at any location within the voice system, which enables the enterprise to communicate more effectively
and is helpful to streamline business processes.
Standard Compliance
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Based on the Session Initiation Protocol 2.0 (RFC3261), the VIP-256PT ensures comprehe nsive
interoperability with equipment from other VoIP infrastructure providers, With the Session Initiation Protocol
2.0 (RFC3261), The VIP-256PT is able to broadly interoperate with equipment provided by VoIP infrastructure
providers, thus enabling them to provide their customers with better multi-media exchange services.
Enhanced, Full-Featured Business IP Phone
The VIP-256PT is a full-featured enhanced business IP Phone that addresses the comm unication needs of the
enterprises. It provides 2 voice lines and dual 10/100Mbps Ethernet. Furthermore, the VIP-256PT delivers
user-friendly design containing a 128×32 Graphic LCD with white backlight, 2 Line keys and 4 soft keys, and
10 multi-functional keys with dual-color LED. The VIP-256PT suppo rts all kinds of SIP based phone features
including Call Waiting, Auto Answer, Mu sic on Hold, Caller ID an d Call Waiting ID, 3-Way Conference, Call
Hold, Call Forwarding, Black List, Hotline, DTMF Relay, In-band, Out-band (RFC 2833) and SIP INFO, among
others. Besides for office use, the VIP-256PT is also the ideal solution for VoIP service offered by Internet
Telephony Service Provider (ITSP).
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802.3af PoE SIP IP Phone
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Secure, High-Quality VoIP Communication
The VIP-256PT supports SIP v2 for easy integration with general voice over IP system. It can also effortle ssly
deliver secured toll voice quality by utilizing cutting-edge 802.1p QoS (Quality of Service), 802.1Q VLAN
tagging, and IP TOS technology.
Professional Application
The VIP-256PT supports Busy Lamp Field (BLF) function that, via the lights on the phone, enables users to
easily identify the status of other phones which connected to the same IP PBX, such as busy, idle, ringing, etc.
The connected IP PBX must also support BLF feature. The BLF function is h elpful for a receptionist on the
front desk to route all incoming calls.
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VIP-256PT
Product Features
¾ Highlights
2-Line business-class IP phone
IEEE 802.3af (Power over Ethernet) compliant
Connects directly to an Internet telephone service provider or to an IP PBX
Dual switched Ethernet ports, speakerphone, caller ID, call hold, conferencing, and more
Easy installation and highly secure remote provisioning, as well as menu-based and web-based configuration
¾ Telephony Features
Two voice lines
Pixel-based display: 128 x 32 monochrome graphical liquid crystal display (LCD)
Caller ID and call waiting ID
3-Way call conferencing
SMS Functions
Busy Lamp Field (BLF)
Do not disturb (DND)
Full-Duplex Speakerphone
Call Transfer: Blind transfer and Attended transfer
Call Mute, Redial, Speed Dial, Pick Up, Call Park, Dial Plan, DND, Call Hold, Call Forwarding
¾ Management
SIP v2 (RFC 3261, 3262, 3263, 3264)
STUN (RFC 3489)
Automated provisioning and upgrade via HTTPS, HTTP, TFTP
Message Waiting Indicator (RFC 3842)
IEEE 802.1Q VLAN / 802.1p and IP TOS
TR069 / SNMP v2
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Specifications
Product
Hardware
Lines (Direct Numbers)
Display
Feature Keys
Physical Interfaces
Protocols and Standard
Data Networking
Voice Gateway
Provisioning, Administration,
and Maintenance
Features
Telephony Features
VIP-256PT
802.3af PoE SIP IP Phone
2-Line business-class IP phone
128 x 32 Graphic LCD with white backlight
2 line keys and 4 soft keys
12 Dialing Buttons (0~9, *, #)
9 x Fixed Function Buttons
10 Multi-functional key with dual-color LED
Two 10/100BASE-T RJ-45 Ethernet ports (IEEE 802.3 / 802.3af Power over
Ethernet compliant)
Handset: RJ-9 connector
Built-in speakerphone and microphone
MAC address (IEEE 802.3)
IPv4 (RFC 791)
Address Resolution Protocol (ARP)
DNS: A record (RFC 1706), SRV record (RFC 2782)
Dynamic Host Configuration Protocol (DHCP) client (RFC 2131)
Internet Control Message Protocol (ICMP) (RFC 792)
TCP (RFC 793)
User Datagram Protocol UDP (RFC 768)
Real Time Protocol RTP (RFC 1889, 1890)
Real Time Control Protocol (RTCP) (RFC 1889)
Differentiated Services (DiffServ) (RFC 2475)
Type of service (ToS) (RFC 791, 1349)
VLAN tagging 802.1p / 802.1Q: Layer 2 quality of service (QoS)
Simple Network Time Protocol (SNTP) (RFC 2030)
Backward compatible with RFC 2543
Session Timer (RFC 4028)
SDP (RFC 2327)
NAPTR for SIP URI Lookup (RFC 2915)
SIP version 2 (RFC 3261, 3262, 3263, 3264)
SIP support in NAT networks [including STUN (RFC 3489)]
Message Waiting Indicator (RFC 3842)
Voice algorithms:
- G.711 (A-law and μ-law)
- G.726 (16/24/32/40 kbps)
- G.722
- G.723
Dual-tone multifrequency (DTMF), in-band and out-of-band (RFC 2833) (SIP
INFO)
Voice activity detection (VAD) with silence suppression
Adaptive Jitter Buffer Management
Comfort Noise Generation
Echo Cancellation Message
Integrated web server provides web-based administration and configuration
Telephone keypad configuration via d isplay menu/navigation
Automated provisioning and upgrade via HTTPS, HTTP, TFTP
User Authentication for configuratio n pages
Local and Remote Syslog (RFC 3164)
SNTP Time Synchronization
Multi User Level
SNMP v2
TR069
Two voice lines
Call Waiting
Auto Answer
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Music on hold
Caller ID and call waiting ID
3-Way call conferencing
Call Hold, Call Forwarding, Call Mute
Call Transfer: blind transfer and attended transfer
Call log: redial list, answered calls and missed calls
Volume Adjustment: Handset/Headset, Speaker and Ringer
Delayed Hotline
Redial, Speed Dial
Busy Lamp Field (BLF)
Pick up, Call park, Dial Plan
Black List
Message-waiting indicator (MWI)
Do not disturb (DND)
Full-Duplex Speakerphone
Customized Ring Tone
SMS (100 records)
Call History (100 records )
- Most Recently Missed Calls
- Most Recently Received Calls
- Most Recently Dialed Numbers
Phone book (100 records)
Speed Dial (10 records )
Environment
Power Requirement
Operating Temperature
Operating Humidity
Weight
Dimensions (W x D x H)
Emission
Connectors
5V DC, 1A
IEEE 802.3af
0 ~ 50 Degrees C
10 ~ 90% (non-condensing)
720g
191 x 205 x 75 mm
CE, FCC
Two 10/100 Mbps Ethernet, RJ-45
RJ-9 handset connector
DC power jack
DND Switch
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Package Content
‧ SIP IP Phone unit
‧ Power Adapter
‧ Quick Installation Guide
‧ CD-ROM containing the on-line manual.
‧ RJ-45 cable x1
Physical Details
The following figure illustrates the front/rear panel of IP Phone.
Front View and Keypad function
1
4
2
5
Keypad Description
Handset top cradle For the placement of handset (Receiver end)
1
Hook switch For hang-up and hang-off of handset
Cradle latch To prevent the handset from dropping when it is wall-mounted.
Handset bottom cradle For the placement of handset (Transmitter end)
Handset cord port RJ-11 jack on the left side of the IP phone
Headset wire port RJ-11 jack on the bottom of the handset
3
12
6
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802.3af PoE SIP IP Phone
VIP-256PT
Headset To mount mouthpiece and earpiece on the single handle.
2
LCD screen
Multi-Functional
3
Key
4
Line Keys
5
Soft keys
The LCD screen is for displaying your settings, such as phone number,
line status and so on.
These keys can be used as speed dial, BLF, shortcut key, pick up and call
park.
In standby:
These keys are used as line keys; you can press the line button to select
the corresponding line, and then user can make call or do other functions.
The LED under the keys used to display the status of each extension.
These keys are used as soft keys. These can be used for item selection or
control on the LCD screen.
The Soft key function depends on their corresponding content displayed
on the LCD at that time.
6
Numeric Keypad
Other Function and
7
numeric key
Rear View
Enters numeric digits for initiating a call or for entering configuration
information.
Include MENU, UP, DOWN, REDIAL, and numeric keys
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Keypad Description
1
Headset Headset console, connect to headset
The Switch is used to turn on or turn off DND.
Under the character DND is a dot.
2
DND Switch
3
DC 5V Power port
4
PC Connects to a PC.
5
Internet Connects to the Ethernet switch, router or Internet.
When the switch near the dot, DND is on, otherwise DND is
off.
Taking the left picture for example, DND is on.
Please don’t connect PoE injector and AC adapter to VIP-256PT at the same time,
this may make the effect of current pulse and then cause device damage. Be noted
to power the SIP IP phone either from 802.3af PoE or AC adapter.
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Phone Screen Features
This is what your main phone screen might look like with an active call.
Graphic Icon Description
1
Date
2
Time
3
Phone Numbers
4
Lines
5
Softkey Function
6
Softkey Buttons
To display the current date.
Date format is mm/dd
To display the current time.
Time format is mm:ss (A or P)
To display the phone number of lines.
To display the status of lines.
The icon means unregistered.
The icon mean registered.
To display the current softkey function.
User can use the softkey button to highlight the item displayed on
the LCD screen and then configuration.
One button directs to one softkey function, the blue line in the left
picture displays the corresponding relationship.
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Chapter 2
Preparations & Installation
Physical Installation
VIP-256PT: Enterprise PoE SIP IP Phone (2 x RJ-45, 1 x PoE for Internet interface)
Step 1. Handset Connection
Plug Handset Core with Handset and Handset Jack
2
tep 2a. Connecting Power Adapter and Network S
Power adapter
Network
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NOTE: Use only the power adapter shipped with the unit to ensure correct functionality
Step 2b. Connecting Power via PoE interface and Network
In the VIP-256PT can be configured without external power, if connecting to an IEEE802.3af PSE devices
such as 802.3af POE injector/hub or 802.3af POE Switch.
Note: Only internet port of the VIP-256PT support 802.3af power injection, use of any non-standard POE
injector could damage the device
NOTE:
only WAN support POE.
Step 3. Computer Network Setup
Set your computer’s IP address to 192.168.0.x, where x is a number between 2 to 254 (except 1 where is
being used for the IP Phone by default). If you don’t know how to do this, please ask your network
administrator.
Step 4. Login Prompt
Use web browser (Internet Explorer 6.0 or above) to connect to 192.168.0.1 (type this address in the address
bar of web browser).
You’ll be prompted to input user name and password: admin / 123
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Administration Interface
The IP Phone provides GUI (Web based, Graphical User Interface) for machine management and
administration. Key pad administration also available for simple configuration.
Web configuration access
To start IP Phone web configuration, you must have one of these web browsers installed on computer for
management
Microsoft Internet Explore
• r 6.0.0 or higher with Java support
Default IP address of IP Phone is 192.168.0.1. You may now open your web browser, and insert
http://192.168.0.1 in t
IP Phone will prompt for logon username/password, please ente r: ad
administration.
In order to connect machine for administration, please locate your PC in the same
network segment (192.168.0.x) of IP Phone. If you’re not familiar with TCP/IP, please
refer to related chapter on user’s manual CD or consult your network administrator
for proper network configurations.
he address bar of your web browser to logon IP Phone web configuration page.
min / 123 to continue machine
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Chapter 3
Network Service Configurations
3
Configuring and monitoring your IP Phone from web browser
The IP Phone integrates a web-b
machine status monitoring. Via standard, web browser, you can configure and check machine status from
anywhere ar
Manipulation of IP Phone via web browser
Log on IP Phone via web browser
After TCP/IP configuration s on your PC, you may now open your web browser, and input http://192.168.0.1
logon IP Phone web configuration page.
IP Phone will pr
ound the world.
ompt for logon username/password: admin / 123
ased graphical user interface that can cover most configurations and
to
When users login the web page, users can see the IP Phone system information like firmware version,
company…etc in this main page.
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802.3af PoE SIP IP
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Phone
Chapter 4
VoIP IP Phone Status
Status
ou can check the basic phone status to find out more information about the pho ne.
Y
hey include three parts Basi c, DHCP and Syslog.
T
Basic
twork Status, and System Status. In this page include Product Information, Line S tatus, Ne
4
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