Planet VIP-156, VIP-157, VIP-156P User Manual

Users Manual of VIP-156/156PE/157S
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VIP-156/VIP-156PE/VIP-157S
VoIP Analog Telephone Adapter
Users Manual of VIP-156/156PE/157S
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Copyright© 2017 by PLANET Technology Corp. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of PLANET.
PLANET makes no r epresentations or warranties , either expressed or im plied, with respect to t he contents hereof and specif ically disclaims any warranties, merchantability or fitness f or any particular purpose. A ny software described in this m anual is sold or licensed "as is". Should the programs prove defective follo wing their purchase, the bu yer (and not this compan y, its distributor, or its dealer) ass umes the entire cost of all necessary servicing, repair, and a ny incidental or consequential damages resulting from an y defect in the software. Further, this company reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes.
All brand and produc t names mentioned in this m anual ar e tradem arks and/or registered tradem arks of t heir respective holders.
Disclaimer
PLANET Technology does not warrant that the hardware will work properly in all environments and applications, and makes no warranty and representation, either implied or expressed, with respect to the quality, performanc e, merchantability, or fitnes s for a particular pur pose. PLANET has made every effort to ensure that this User’s Ma nual is accurat e; PL ANE T d iscla im s liab ilit y for any in accur acies or om iss ions that may have occurred. Information in this User’s Manual is subject to change without notice and does not represent a commitment on the part of PLANET. PLANET assumes no responsibility for any inaccuracies that may be contained in this User’s Manual. PLANET makes no commitment to update or keep current the information in this User ’s Manual, and reserv es the ri ght to make improvem ents to this Us er’s M anual a nd/or to the products described in this User’s Manual, at any tim e without notice. If you find information in this manual that is incorrect, misleading, or incomplete, we would appreciate your comments and suggestions.
Trademarks
The PLANET logo is a tr ademark of PLANET T echnology Corp. This docum entation ma y refer to num erous hardware and software products by their trade names. In most, if not all cases, these designations are claimed as trademarks or registered trademarks by their respective companies.
CE mark Warning
This is a class B device, in a domestic environment; this produc t m a y cause r adio i nterference, in which case the user may be required to take adequate measures.
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FCC Interference Statement
This equipment has been t ested and foun d to com ply with the lim its f or a Class B digit al device, pursua nt to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a r esidential installation. This eq uipment generates, uses, and can r adiate radio frequency energy and, if not installed and used in accordanc e with the instructions , may cause harm ful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipm ent does cause harm ful interference to radio or tel evision reception, whic h can be determined by tur ning the equ ipment off and on, the user is encour aged to tr y to correc t the interf erence by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and rec eiv er.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experienced radio technician for help.
FCC Caution:
To assure continued com pliance (example-use only shie lded interface cab les when connecti ng to computer or peripheral devices). Any changes or m odifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the Following two conditions: (1) This device may not cause harmful interference, and (2) this Device must accept any interference received, including interference that may cause undesired operation.
WEEE Caution
To avoid the potential ef fects on the environm ent and human health as a resu lt of the presence of hazardous substances in electrical an d electronic e quipment, end users of electr ical and electro nic equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of
WEEE as unsorted municipal waste and have to collect such WEEE separately.
Safety
This equipment is designed with the utmost care for the safety of those who install and use it. However, special attention must be paid to the dangers of electric shock and static electricity when working with electrical equipm ent. All guidelines of this and of the com puter manuf acture must theref ore be allowed at a ll times to ensure the safe use of the equipment.
Customer Service
For information on customer service and support for the Gigabit SSL VPN Security Router, please refer to the following Website URL: http://www.planet.com.tw
Before contacting customer service, please take a moment to gather the following information:
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VoIP Analog Telephone Adapter serial number and MAC address  Any error messages that displayed when the problem occurred  Any software running when the problem occurred  Steps you took to resolve the problem on your own
Revision
User’s Manual of PLANET VoIP Analog Telephone Adapter Model: VIP-156/VIP-156PE/VIP-157S Rev: 6.0 (October, 2017)
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TABLE OF CONTENTS
Chapter 1. Introduction ...................................................................................................................... 7
1.1 Overview ........................................................................................................................... 7
1.2 Application...................................................................................................................... 11
1.3 Features .......................................................................................................................... 13
1.4 Package Contents .......................................................................................................... 14
1.5 Physical Details .............................................................................................................. 14
Chapter 2. Preparations & Installation ........................................................................................... 18
2.1 Physical Installation Requirements ............................................................................. 18
2.2 LAN IP Address Configuration via Web Configuration Interface .............................. 19
Chapter 3. Network Service Configurations .................................................................................. 23
3.1 Configuring and Monitori ng your ATA from Web Browser ....................................... 23
3.1.1 Overview of the web interface of ATA ...................................................................... 23
3.1.2 Manipulation of ATA via web browser ...................................................................... 23
Chapter 4. VoIP Telephone Adapter Configurations ..................................................................... 25
4.1 Status .............................................................................................................................. 25
4.2 Phone Book .................................................................................................................... 26
4.3 Call Service ..................................................................................................................... 28
4.4 SNTP setting ................................................................................................................... 30
4.5 Volume Setting ............................................................................................................... 30
4.6 Dial Plan Setting ............................................................................................................. 31
4.7 General ............................................................................................................................ 34
Chapter 5. Network ........................................................................................................................... 35
5.1 Network Setting .............................................................................................................. 35
5.2 DDNS Setting .................................................................................................................. 36
5.3 VLAN Setting .................................................................................................................. 36
5.4 VPN Setting..................................................................................................................... 37
5.5 IPv6 Setting..................................................................................................................... 38
Chapter 6. NAT Trans ....................................................................................................................... 39
6.1 Stun Setting .................................................................................................................... 39
6.2 PC Setting ....................................................................................................................... 39
6.3 DMZ and MAC Clone ...................................................................................................... 40
6.4 Virtual Server .................................................................................................................. 41
Chapter 7. SIP Setting ...................................................................................................................... 42
7.1 Service Domain Se tting ................................................................................................. 42
7.2 Codec Setting ................................................................................................................. 43
7.3 SIP Advance Setting ...................................................................................................... 44
Chapter 8. Advance Setting ............................................................................................................. 48
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8.1 Status Log....................................................................................................................... 48
8.2 Auto Config..................................................................................................................... 49
8.3 Management -- Advanced Setting ................................................................................ 50
8.4 Tones ............................................................................................................................... 52
8.5 TR-069 ............................................................................................................................. 52
Chapter 9. Other Setting .................................................................................................................. 54
9.1 System Authority ........................................................................................................... 54
9.2 Firmware Upgrade ......................................................................................................... 54
9.3 Auto Update Setting ...................................................................................................... 55
9.4 Reset to defaul t .............................................................................................................. 57
9.5 Save and Reboot ............................................................................................................ 57
9.6 Logout ............................................................................................................................. 57
Appendix A Voice Communication Samples ................................................................................... 58
Case 1: ATA to ATA connection via IP address .................................................................... 58
Case 2: (Peer-to-Peer mode) VIP-157S Port 1 to Port 2 communications .......................... 58
Case 3: Call Forward Feature_Example 1 .............................................................................. 59
Case 4: Call Forward Feature_Example 2 .............................................................................. 60
Appendix B The method of operation guide .................................................................................... 62
Call Transfer .............................................................................................................................. 62
3-Way Conferencing ................................................................................................................. 62
Call Waiting ............................................................................................................................... 62
Switch the Realm (Registration Proxy Server) ...................................................................... 63
Auto Update Firmware Manually (Keypad) ............................................................................ 63
Appendix C VIP-156/VIP-156PE/ VIP-157S Specifi catio ns .............................................................. 64
Appendix D Planet DDNS Application .............................................................................................. 65
Configuring PLANET DDNS Steps: ......................................................................................... 65
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CHAPTER 1. INTRODUCTION

1.1 Overview

PLANET VoIP Adapter
PLANET VIP-156/VIP-156PE/VIP-157S, an easy-to-use-and-install Analog Telep hone Adapter , pr ovides the same voice quality and reliability that users have come to expect from PLANET ATAs.
The VIP-156/VIP-156PE/VIP-157S is a 1-/2-port Analog Telephone Adapter which allows you to use your existing analog phon es or fax mac hines to mak e calls using the int ernet. The VIP -156/VIP-156PE/VIP-157S supports T.38 fax and works with most SIP-based internet service providers (ISPs). The VIP-156/VIP-156PE/VIP-157S is a great choice for voice service providers because it is completely customized auto-provisioning and auto-update. If you want to have the w orld's leading VoIP service, you need to have the world's leading VoIP device!
Cost-effective, easy-to-install and simple-to-use, the VIP-156/VIP-156PE/VIP-157S converts standard telephones to IP-based networks. With the 802.3af/at PoE integration (VIP-156PE only), the service providers and enterprises can offer users traditional and enhanced the telephony communication services via the existing broadband connection to the Internet or corporation network.
Professional Application
The VIP-156/VIP-156PE/VIP-157S inc ludes t wo Ether net i nterf aces for Internet (PP PoE, DHC P or Fixed I P), or office LAN conn ection. Besides the IPv6, VPN (P PTP and L2TP), VLAN and PL ANET Easy Dynamic
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DNS features, the VIP-156/VIP-156PE/VIP-157S is an intelligent lo w-density Voice over IP (VoIP) gateway that enables carrier-class residential and business IP telephony services delivered over broadband or high-speed Internet connections to two standard RJ11 telephones. The 10/100 LAN port allows internet connectivity to be extended to a second device eliminating the need for a second Ethernet drop.
Calls from your VIP-156/VIP-156PE/VIP-157S to any other device on any VIP-156/VIP-156PE/VIP-157S device anywhere in the world are always free! The VIP-156/VIP-156PE/VIP-157S allows you to use your analog devices with any SIP trucking provider. Simply plug the Analog Telephone Adapter into your broadband router and then plug your analog devices into the ATA. The VIP -156/VIP-156PE/VIP-157S also can connect to your br oadband router and to another IP device such as a PC. The 2-port RJ45 r outer has integrated QoS to ensure your voice traffic is prioritized above other types of traffic. It will support up to 5 VoIP services or SIP accounts.
When used with a SIP service provider, you will enjoy value-added features such as message waiting indication (MW I), hotline, three-way conf erencing, caller ID, call forward ( always, busy and no answer), call waiting, Do Not Disturb (DND), dial plan and phone book. U sing a VI P-156PE with an analog ph on e as an I P PBX telephone s ystem gives you a special feat ure at a consumer price; the VIP-156/VIP-156PE/VIP-157S can be seamlessly integrated into the telephony network built by our IP PBX system series. The VIP-156/VIP-156PE/VIP-157S a nd PLAN ET IP PBX Syst em (IPX-330/IPX-2100/IPX-2200/IPX-2500) are t he ideal combination of your office daily communications.
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Compliant with IETFSIP 2.0
SIP service continues to gain popularity among businesses as the preferred protocol for enhancing communication across IP networks. The VIP-156/VIP-156PE/VIP-157S supports Session Initiation Protocol
2.0 (RFC 3261), STUN and Outbound Proxy for easy integration with general voice over IP s ystem. The VIP-156/VIP-156PE/VIP-157S is ab le to broadl y interoperate with equipm ent provide d by VoIP infr astructure providers, thus enabling them to provide their customers with better voice over IP services.
Convenient Design Brings Quality Communication
Based on years of VoIP manuf acturing experiences, PLANET VoIP total solutions are k nown as advanced implementation of standard-based telephony along with mass deployment capability.
The VIP-156/VIP-156PE/VIP-157S is the lowest cost, fastest deployment ready ATA with auto-provision. The ATA can be deployed d irectly to custom ers, redirecting autom atically to your pr ovisioning server or you can use the TR069 ITSP portal for target profiles.
With the VIP-156/VIP-156PE/VIP-157S, enterprises are able to save the ins tallation cost and extend their past investments in teleph ones, conference and spea kerphones. The VIP-156/VIP-156PE/VIP-157S can be the bridge between the traditional analog systems and IP network with an extremely affordable investment.
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1.2 Application

Enhanced, Full-Featured Analog Telephone Adapter
The VIP-156/VIP-156PE/VIP-157S is optimized for executive use for administrative assistants and those working with bandwidth-intensive application on collocated PCs. Four programmable extension keys could be configured as IP PBX features like, MWI, DND, Call Forward, Call Park and many others.
IVR Function to Easily Identify and Manage the AT A
Through the Interactiv e voice response (IVR) function, user can sim ply press so me function keys to sear ch the device inform ation or program the ph one feature, e.g., #120 to chec k the LAN IP addres s, and #112 + xxx*xxx*xxx*xxx# to assign the LAN IP address.
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Enterprise IP Telephony Deployment of VIP-156PE
The VIP-156PE comes with exceptional audio quality and user-friendly features. The installation and configuration of the IP phone are easier than those of the traditional phone system. Its low cost and high-definition voice quality give you value for money. Based on standard SIP 2.0, it is compatible with all the standard SIP-based servers.
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1.3 Features

Product features
Feature-rich telephone service over home or office Internet/Intranet connection  Auto-provisioning features for flexible, ease-of-use IP PBX system integration  IEEE 802.3af/at Power over Ethernet compliant (VIP-156PE)  Up to 2 concurrent VoIP calls (VIP-157S)  Voice prompt for machine configurations  Quick Setup Wizard for easy configuration  Easy access with PLANET Dynamic DNS  Cost effective, field proven compatibility and stability
VoIP Feature
SIP 2.0 (RFC3261) compliant  Peer-to-Peer/SIP proxy calls  Voice codec support: G.711, G.723.1, G.729A/G.729B  T.38 fax transmission over IP network  Voice processing: Voice Active Detection, DT MF detection/generation, G.168 echo cancellation
(16mSec.), comfort noise generation,
In band and out-of-band DTMF support  Auto-provision (FTPP, HTTP, FTP)
Other Features
IPv6  VPN connection  Planet DDNS  VLAN  Local Phone book (download/upload)  QoS  IVR Function  802.3af PoE integration (VIP-156PE)  FXO integration (VIP-157)
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1.4 Package Contents

The contents of your product should contain the following items:
VoIP Telephone Adapter  Power Adapter  Quick Installation Guide  RJ11 Cable x 1

1.5 Physical Details

The following figure illustrates the front and rear panels of ATAs. Respective models/descriptions are shown below:
VIP-156: SIP Analog Telephone Adapter
Front Panel of VIP-156
Left and Right Panels of VIP-156
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VIP-156PE: 802.3af PoE SIP Analog Telephone Adapter
Front Panel of VIP-156PE
Left and Right Panels of VIP-156PE
VIP-157S: 2-port FXS SIP Analog Telephone Adapter
Front Panel of VIP-157S
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is
interface also can be c onnected with 802.3 af PoE switch or
Left and Right Panels of VIP-157S
LED Display & Button
1 PC
2 LAN
3 12V DC
4 Reset
Machine default IP is http://192.168.0.1. Press the RESET button on the rear panel for over 5 seconds to reset the Vo IP Phone Adapter to fac tory default value. (Spe ed dial and call forwar d settings are exceptional.)
RJ45 connector, to maintain the existing network structure, connected directly to the PC through straight Cat5 cable.
RJ45 connector, for Int erne t acces s, c onnected d irect ly to Switch/Hub through straight Cat5 cable.
The LAN converter for power supply (VIP-156PE).
12V DC Power input outlet Reset to the factory default setting
LED Display of VIP-156/VIP-156PE
LED Indicators Descriptions PWR
STATUS
Power is supplied to the device. The Status LED will flash when the machine is operational.
OFF: The device is connected to LAN at 10Mb/s.
LNK/ACT
ON: The device is connected to LAN at 100Mb/s.
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LED Indicators Descriptions
OFF: The phone is idle.
RING
ON: The phone is in use (off hook). Blinking: The phone is ringing.
LED Display of VIP-157/VIP-157S
LED Indicators Descriptions STATUS
The Status LED will flash when the machine is operational.
OFF: The device is connected to LAN at 10Mb/s.
LNK/ACT
ON: The device is connected to LAN at 100Mb/s. OFF: The phone is idle.
RING 1
ON: The phone is in use (off hook). Blinking: The phone is ringing. OFF: The phone is idle.
RING 2
ON: The phone is in use (off hook). Blinking: The phone is ringing.
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CHAPTER 2. PREPARATIONS & INSTALLATION

2.1 Physical Installation Requirements

This chapter illustrates basic installation of ATA Analog Phone Adapter (“ATA”).
Network cables. Use standard 10/100BASE-TX netwo rk (UTP) cables with RJ45 connectors.
TCP/IP protocol must be installed on all PCs.
For Internet Access, an Internet Access account with an ISP, and either of a DSL or cable modem
Administration interface
PLANET ATA provides GUI (Web-based graphical user interface) for machine management and administration.
Web configuration access
To start ATA web configuration, you must have one of these web browsers installed on computer for management
Microsoft Internet Explorer 6.0.0 or higher with Java support
Default LAN interf ace IP address of AT A is 192.168.0.1. You m ay now open your web browser, and insert
http://192.168.0.1
ATA will prompt for logon u ser name/password. Please enter : root / null (no password) to continue machine
in the address bar of web browser to log on to the ATA web configuration page.
administration.
Please locate your PC in the same network segment (192.168.0.x) of ATA. If you’re not fam iliar with TCP/IP, please refer to the related chapter on user’s manual CD or consult your network administrator for proper network configurations.
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ATA will change to
when entering a
2.2 LAN IP address configuration via web configuration
interface
Execute your web browser, and inser t the IP address (defau lt: 192.16 8.0.1) of VIP in the addres s bar. Af ter logging on to the machine with username and password (default: root and no password), browse “Network
--> “Network Settings” configuration menu:
Parameter Description
IP Address LAN IP address of ATA
Default: 192.168.0.1
Subnet Mask LAN mask of ATA
Default: 255.255.255.0
Default Gateway Gateway of ATA
Default: 192.168.0.254
Network settings via Keypad commands
The ATA series phone adapters support te lephone k eypad conf igurations . Please conn ect analog t elephon e set and refer to the following table for machine network configurations.
When you want to run the setup or the start function, you m ust unlock the protec t
Hint
function #190# before setting up network settings and ATA function via keypad.
IVR Menu Choice Machine Operation Parameter(s) Notes:
#111#
#112xxx*xxx*xxx* xxx#
Set DHCP client None
Use the * (star) key
Setup Static IP Address
decimal point.
DHCP Client DHCP will be disabled and system will change to the Static IP type.
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when entering a
Set Gateway IP when entering a
Set Primary DNS when entering a
The system will be
network settings via
and reboot
0
IVR Menu Choice Machine Operation Parameter(s) Notes:
#113xxx*xxx*xxx* xxx#
#114xxx*xxx*xxx* xxx#
#115xxx*xxx*xxx* xxx#
#190#
#191#
Use the * (star) key
Set Network Mask
decimal point. Use the * (star) key
Address
decimal point. Use the * (star) key
Server
decimal point.
Unlock None
Lock None
Must set Static IP first.
Must set Static IP first.
Must set Static IP first.
Must unlock the protect function before setting up network settings and ATA function via keypad.
locked and can’t set up
keypad.
#195#
Reboot None
The system will reboot automatically. The system will be reset
#198#
Factory Reset None
to factory default value
automatically.
To switch PSTN mode None VIP-157 only
The following keypad commands can be used to display the network settings enabled on ATA via voice prompt.
IVR Menu Choice
Machine Operation Notes:
IVR will announce the current PC-port
#120#
Check PC IP Address
IP address of the ATA. IVR will announce if DHCP is enabled or
#121#
Check network connection type
disabled.
#122#
#123#
#124#
Check the Phone Number
IVR will announce current enab led VoIP number. IVR will announce the current network
Check Network Mask
mask of the ATA. IVR will announce the current gateway
Check Gateway IP Address
IP address of the ATA.
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