Pitney Bowes SV61983 User Manual
Digital Postage Meter
Operator Guide
US English Version
SV61983 Rev. G
©2010 Pitney Bowes Inc. All rights reserved. This book may not be
reproduced in whole or in part in any fashion or stored in a retrieval system
of any type or transmitted by any means, elec tron i cal ly or mechanically,
without the express, written permission of Pitney Bowes.
We have made every reasonable effort to ensure the accuracy and
usefulness of this manual; however, we cannot assume responsibility
for errors or omissions or liability for the misuse or misapplication of our
products.
Due to our continuing program of product improvement, equipment and
material specifications as well as performance features are subject to
change without notice. Your digital mailing system may not have some of the
features described in this book. Available features vary, depending on the
model of your mailing system, installed options, system software level, how
your system is set up and the country it is designed to operate in.
PC Meter Connect, E-Z Seal, Postage By Phone, and Purchase Power are
trademarks or registered trademarks of Pitney Bowes Inc. USPS and Shipping
Assistant are registered trademarks of the United States Postal Service.
Windows is a trademark or registered trademark of Microsoft Corp.
Declaration of Conformity According to FCC Rules Part 2 ,
Paragraph 2.1077
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation. Responsible party: Pitney Bowes, 1 Elmcroft
Rd., Stamford, CT 06926-0700.
Note: This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to part 15 of the FCC rules. These limits are
designed to provide reasonable protection against interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may
cause interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
CAUTION: Changes or modifications to this equipment not
expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Shielded I/O and USB cables must be used with this equipment to ensure
compliance with the limits. Use of unshielded cables is prohibited
.
Servicing
This equipment is not intended to be serviceable. Please refer to the warranty information if problems occur. Failed units will be returned to the Pitney
Bowes U.S. Service Center. For reference purposes, the Pitney Bowes
U.S. Service Center contact address is: Pitney Bowes Inc., 1 Elmcroft
Road, Stamford, CT, 06926-0700. All inquiries can be done by calling
1-800-468-8454 and following the telephone prompts. Customer Service
Representatives are available Monday through Friday, 8:00 AM - 8:00 PM ET.
FCC Part 68 Compliance of the Modem
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label
that contains, among other information, a product identifier in the format
US:AAAEQ##TXXXX. If requested, this number must be provided to the
telephone company.
This equipment is designed to be connected to a Facility Interface Code
02LS2 network with RJ11C network interface.
A plug and jack used to connect this equipment to the premises wiring and
telephone network must comply with the applicable FCC Part 68 rules and
requirements adopted by the ACTA. A compliant telephone cord and modular
plug is provided with this product. It is designed to be connected to a compatible
modular jack that is also compliant. See installation instructions for details.
The ringer equivalence number (REN) is used to determine the number
of devices that may be connected to a telephone line. Excessive RENs
on a telephone line may result in the devices not ringing in response to an
incoming call. In most but not all areas, the sum of RENs should not exceed
five (5.0). To be certain of the number of devices that may be connected to a
line, as determined by the total RENs, contact the local telephone company.
The REN for this product is part of the product identifier that has the format
US:AAAEQ##TXXXX. The digits represented by ## are the REN without a
decimal point (for example, this model is 03 which is a REN of 0.3).
If this equipment causes harm to the telephone network, the telephone company
will notify you in advance that temporary discontinuance of service may be
required. But if advance notice isn’t practical, the telephone company will notify
you as soon as possible. Also, you will be advised of your right to file a complaint
with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment,
operations, or procedures that could affect the operation of the equipment. If
this happens the telephone company will provide advance notice in order for
you to make necessary modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, please contact Pitney Bowes,
1 Elmcroft Rd., Stamford, CT 06926-0700, for repair or warranty information
(also see Servicing section above). If the equipment is causing harm to the
telephone network, the telephone company may request that you disconnect
the equipment until the problem is resolved. This equipment is not intended
to be repaired by the customer (user).
Connection to party-line service is subject to state tariffs. Contact the
state public utility commission, public service commission, or corporation
commission for information.
If the installation site has specially wired alarm equipment connected to
the telephone line, ensure the installation of this mailing machine does not
disable the alarm equipment. If you have questions about what will disable
alarm equipment, consult your telephone company or a qualified installer.
Industry Canada
This product meets the applicable Industry Canada technical specifications.
The Ringer Equivalence Number (REN) is an indication of the maximum
number of devices allowed to be connected to a telephone interface. The
Ringer Equivalence Number (REN) of this terminal equipment is 1.0 (with the
exception of the K7M0, which is 0.3). The termination on an interface may
consist of any combination of devices subject only to the requirement that
the sum of the RENs of all devices does not exceed five.
The abbreviation, IC, before the registration number signifies that registration
was performed based on a Declaration of Conformity indicating that Industry
Canada technical specifications were met. It does not imply that Industry
Canada approved the equipment.
This page was put in as a placeholder so you can print this entire guide in
a duplex (double-sided) mode while keeping the proper page positions.
Pitney Bowes Contact List
Machine Identification
Product Name: mailstation 2™ digital postage meter
Model Number: K700 (Product Code K7M0)
Resources
To obtain product help through tutorials, troubleshooting pages,
downloads, chat, and forums, go to:
http://www.support.pb.com/K7M0
To order Pitney Bowes supplies and accessories, go to:
http://www.pb.com and click on Supplies.
or call 1-800-243-7824 and follow the telephone prompts.
For technical assistance, or for other inquiries, call 1-800-522-0020
and follow the telephone prompts.
NOTE: Customer Service Representatives are available Monday
through Friday, 8:00 AM - 8:00 PM ET.
To view a list of your equipment, pay invoices online, or you have
questions about your Postage-by-Phone account go to:
http://www.pb.com and click on My Account
To contact the United Stated Postal Service
http://www.usps.com
®
(USPS), visit:
SV61983 Rev. G
v
Pitney Bowes Contact List
This page was put in as a placeholder so you can print this entire guide in
a duplex (double-sided) mode while keeping the proper page positions.
vi
SV61983 Rev. G
Table of Contents
1 • Introduction
What's In this Guide ..........................................................1-1
About the Pitney Bowes Small Office Series
About Your Machine ..........................................................1-2
Sections of the Meter Stamp .............................................1-3
What is Intellink™? ............................................................1-3
Postal Requirements .........................................................1-4
About PC Meter Connect™ ........................................ 1-5
Other Sources of Information ............................................1-5
Specifications ....................................................................1-6
Equipment .................................................................. 1-6
Material ..................................................................... 1-7
Important Safety Notes ......................................................1-8
Important Telephone Safety Instructions .........................1-10
2 • Getting to Know Your System
Parts of the Machine ..........................................................2-1
Control Panel .....................................................................2-2
Connections on Back of Machine ......................................2-3
™ ..................1-2
3 • Running Mail
Home Screen .....................................................................3-1
Checking the Funds (Postage) in Your Machine ..................3-1
At a PC Using PC Meter Connect™Desktop App. . 3-1
At Mailing Machine ..................................................... 3-1
Determining the Amount of Postage to Use ......................3-2
Optional Add-On USPS® Services ............................ 3-2
Applying Postage ...............................................................3-3
Keying In the Postage Directly ................................... 3-3
Using the Optional Scale with Opt. Internal Rating .... 3-4
Entering Weight Manually with Opt. Internal Rating ... 3-5
Weight Hold Mode ...................................................... 3-6
Checking and Clearing the Batch Count ...........................3-6
Viewing (Checking) the Batch Count ......................... 3-6
Printing the Batch Count ............................................ 3-7
Clearing the Batch Count ........................................... 3-8
SV61983 Rev. G
vii
Table of Contents
4 • Printing Options
Printing Options .................................................................4-1
Sections of the Meter Stamp .............................................4-1
Printing a $0.00 Meter Stamp ............................................4-2
Auto-Advance of Printed Date for the Meter Stamp ..........4-2
Manually Changing Printed Date for the Meter Stamp ......4-2
™
At a PC Using PC Meter Connect
At Mailing Machine ..................................................... 4-4
Turning On or Off Date Printing for the Meter Stamp ........4-4
Adding/Removing an Envelope Ad to the Meter Stamp ....4-5
At a PC Using PC Meter Connect™Desktop App. . 4-5
At Mailing Machine ..................................................... 4-6
Adding/Removing Postal Inscription to the Meter Stamp ..4-7
At a PC Using PC Meter Connect™Desktop App. . 4-7
At Mailing Machine ..................................................... 4-8
Printing the Date and Time Only (no meter stamp) ...........4-8
Printing Envelope Ad Only (no meter stamp) ....................4-9
5 • Adding Postage/Connecting to Data Center
Postage and Your Machine ................................................5-1
Establishing Communications Between Your Machine and
the Data Center .................................................................5-1
Downloads from the Data Center to Your Machine ................5-2
Using PC Meter Connect™Desktop Application to
Establish Communications (Preferred Method) ...........5-5
Using an Analog Phone Line to Establish Communications
(Alternate Method) ..........................................................5-6
Checking the Funds (Postage) in Your Machine ...............5-7
At a PC Using PC Meter Connect™Desktop App. . 5-7
Using an Analog Phone Line (at Back of Meter) ........ 5-7
Printing a Funds (Postage) Report ....................................5-7
Checking Your Account Balance in the Postage By Phone®
System ..............................................................................5-8
At a PC Using PC Meter Connect™Desktop App. . 5-8
Using an Analog Phone Line (at Back of Meter) ........ 5-8
Desktop App. . 4-3
viii
SV61983 Rev. G
Adding Postage to Your Machine ......................................5-9
At a PC Using PC Meter Connect™Desktop App. . 5-9
Using an Analog Phone Line (at Back of Meter) ...... 5-10
Performing USPS Meter Inspections ...............................5-11
At a PC Using PC Meter Connect
Using an Analog Phone Line (at Back of Meter) .......5-11
Downloading Files or Updating System ........................... 5-11
At a PC Using PC Meter Connect™Desktop App. 5-11
Using an Analog Phone Line (at Back of Meter) .......5-11
6 • System Settings
System Settings .................................................................6-1
Setting Contrast of LCD Display ........................................6-1
Setting System Time ..........................................................6-2
At a PC Using PC Meter Connect™Desktop App. . 6-2
At Mailing Machine ..................................................... 6-2
Preset Feature ...................................................................6-3
What is a Preset? ....................................................... 6-3
Why Should I Use a Preset? ...................................... 6-3
Why Should I Always Include a USPS® “Class” in my
Preset? ..............................................................................6-3
Turning the Preset Feature On or Off ....................... 6-4
At a PC Using PC Meter Connect™Desktop App. 6-4
At Mailing Machine .............................................. 6-4
Viewing the Preset ..................................................... 6-5
At a PC Using PC Meter Connect™Desktop App. 6-5
At Mailing Machine .............................................. 6-5
Storing New Values for (Changing) the Preset .......... 6-6
At a PC Using PC Meter Connect™Desktop App. 6-6
At Mailing Machine .............................................. 6-7
Recalling the Preset ................................................... 6-7
Setting/Disabling the Lock Code .......................................6-8
Setting Sleep Mode Activation Time ..................................6-9
Activating Sleep Mode Manually .......................................6-9
Table of Contents
™
Desktop App. 5-11
SV61983 Rev. G
ix
Table of Contents
Settings for the Optional Scale ........................................6-10
Reset Scale to Zero ................................................. 6-10
At a PC Using PC Meter Connect™Desktop App. 6-10
At Mailing Machine ............................................ 6-10
iew Metric Weight .................................................. 6-10
V
Activating/Disabling Weight Hold Mode ....................6-11
At a PC Using PC Meter Connect™Desktop App. 6-11
At Mailing Machine .............................................6-11
Setting the High Value Warning .......................................6-12
At a PC Using PC Meter Connect™Desktop App. 6-12
At Mailing Machine ............................................ 6-12
Setting the Low Funds Warning ......................................6-13
At a PC Using PC Meter Connect™Desktop App. 6-14
At Mailing Machine ............................................ 6-13
Entering Prefix for Dialing Out to Data Center (Analog) ......... 6-14
Selecting Tone/Pulse to Dialing Out to Data Center (Analog) 6-14
Using Intra-BMC ZIPs ......................................................6-15
7 • Standard Accounting (Optional)
Overview of Accounting .....................................................7-1
Turning Accounting Feature ON or OFF ............................7-2
Creating an Account ..........................................................7-3
Editing Account Name and Password ...............................7-3
Selecting an Account to Track Postage .............................7-3
Viewing Account Totals ......................................................7-4
At a PC Using PC Meter Connect™Desktop App .. 7-4
At Mailing Machine ..................................................... 7-4
Printing an Accounting Report ...........................................7-5
At a PC Using PC Meter Connect™Desktop App .. 7-5
At Mailing Machine ..................................................... 7-6
Clearing All or Some of the Accounts ................................7-7
Deleting an Account ...........................................................7-8
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SV61983 Rev. G
Table of Contents
8 • Reports
Reports Overview ..............................................................8-1
Funds Report .....................................................................8-1
Refill Summary Report ......................................................8-2
At a PC Using PC Meter Connect
At Mailing Machine ..................................................... 8-3
Software (System) Version Report ....................................8-4
At a PC Using PC Meter Connect™Desktop App .. 8-4
At Mailing Machine ..................................................... 8-4
View Software (System) Versions (on machine display only) . 8-5
9 • Ink Installation and Maintenance
Getting Help .....................................................................10-1
Error Messages ...............................................................10-1
Nothing Displays ..............................................................10-2
Printing is Incomplete, Streaked, or Poor Quality ............10-2
Display is Difficult to Read ...............................................10-3
Problems Connecting to the Data Centre via Analog ......10-3
Accidentally Printing the Wrong Postage ........................10-4
™
Desktop App .. 8-2
10 • Troubleshooting
Getting Help .....................................................................10-1
Error Messages ...............................................................10-1
Blank Display ...................................................................10-3
Display is Difficult to Read ...............................................10-3
Printing is Incomplete, Streaked, or Poor Quality ............10-3
Problems the Data Center via the Analog Line ................10-4
Accidentally Printing the Wrong Postage ........................10-5
11 • Supplies and Options
Supplies and Accessories ................................................11-1
Options ............................................................................ 11-1
SV61983 Rev. G
xi
Table of Contents
Appendix A - PC Meter Connect™ Desktop Application
Appendix B - Passwords and Meter Functions
Appendix C - How to Enter Text
Appendix D - Glossary
Index
xii
SV61983 Rev. G
1 • Introduction
What's in this Guide
Chapter Description
Chapter 1
Introduction
Chapter 2
Getting to Know
our System
Y
Chapter 3
Running Mail
Chapter 4
Printing Options
Chapter 5
Adding Postage
/Connecting to
Data Center
Chapter 6
System Settings
Chapter 7
Standard
Accounting Opt.
Chapter 8
Reports
Chapter 9
Ink Maintenance
Chapter 10
roubleshooting
T
Chapter 11
Supplies and
Options
Appendix A
PC Meter Connect™ Desktop
Application
Appendix B
Setting up
Passwords
Appendix C
Entering T
Appendix D
Glossary
ext
Describes the key features of your mail ing system. It
also includes important safety notes.
Explains the purpose and shows the lo ca tion of each
control and ma chine feature. Please read this Chapter
carefully.
Explains how to process mail. The op er a tions cov ered
here are the ones you'll use most often.
Explains your printing options for incoming and outgoing mail.
Explains how to connect your system to the Pitney
Bowes Data Center so you can add postage and download the latest postal rates and updates to your mailing
system
Provides step-by-step instructions for cus tom iz ing sys tem operation to suit your own needs
Provides instructions for setting up the op tion al standard accounting feature.
Provides you with a description of reports you can print
on your system
Explains how to check print quality and take care of the
ink system.
Explains how to fix common problems and tells you
what error messages mean.
Lists the supplies available for your mailing system. It
also describes options that add to the ver sa til i ty of your
mailing system and enhances the pro duc tiv i ty of your
mailroom.
Discusses PC Meter Connect™ desktop application,
which allows high-speed Internet connection to the
Data Center as well as convenient access to machine
settings from your PC.
Provides instructions for setting up passwords for sensitive features of the machine.
Provides instructions for entering text.
Explains terms unique to the world of mail ing.
SV61983 Rev. G
1-1
1 • Introduction
About the Pitney Bowes Small Office Series™
Pitney Bowes Small Office Series™ is a line of unique mailing solutions for small businesses and those with home offices. The line has
products for all volumes and types of postage usage from less than
$30/month in postage to $300/month and more as well as products
developed specifically for people shipping mostly packages. Pitney
Bowes is dedicated to helping small businesses manage their mailing needs while avoiding time-consuming trips to the Post Office.
About Your
Your machine digital postage system features include:
• Space-saving, compact footprint
• Easy-to-read display shows system status and prompts you
through setup operations
• Automatic date advance
• Keyboard-selectable envelope ads and postal inscriptions
• Convenient postage-adding via Pitney Bowes
Postage By Phone® meter payment system (requires analog
phone line or a PC with Internet connection)
• Ink jet printer provides clear, crisp imprints
• Optional scale weighs mail pieces
• Optional rating feature calculates correct postage
• Date and time stamp for use on incoming mail or on sensitive
documents
• Optional accounting feature tracks postage costs by department
• Password protection limits access to authorized per son nel
• Full report printing capability provides hard-copy records of your
postage transactions
• USB communication port which allows you to do postage refills/
system updates quickly and conveniently from your PC with Internet connection.
Machine
1-2
SV61983 Rev. G
1 • Introduction
Sections of the Meter Stamp
These are the sections that make up the meter stamp printed on
your mail piece.
Postal
Inscription*
Meter Serial
Number
Postage
Applied
Envelope Ad
Optional Printing
Datamatrix
Barcode
Required Printing
*required only for certain classes of mail
Date ZIP Code
Origination
What is IntelliLink™?
Your mailing system takes full ad van tage of IntelliLink™, your digital
gateway to an entire suite of ser vic es and information that can move
your mail more ef fi cient ly and enhance your business performance.
IntelliLink™ technology gives you the ability to:
Add postage funds conveniently
You can add funds to your machine electronically via Pitney Bowes
Postage By Phone® (requires analog phone line or a Windows PC
with Internet connection).
Download Postal Rate Updates
The latest postal rates can be downloaded precisely when you need
them.
Add Features On Demand
You can easily download envelope ads, postal inscriptions, and optional features such as standard ac count ing (see Pitney Bowes Con-
tact List at start of guide)
Keep Your System Current
Electronic download capability means you'll always have the latest
version of your machine's operating system.
SV61983 Rev. G
1-3
1 • Introduction
Postal Requirements
The meter on your mailing machine is licensed by the United States
Postal Service (USPS®) and you must follow some basic requirements.
• Mail must have the correct date and postage amount in the meter stamp (indicia).
• Metered mail must bear the ZIP Code location of the post office
where the postage meter (mailing machine) is registered.
• If you move to another ZIP Code location, you must update the
ZIP Code by calling our Customer Care Center (see page v).
®
• The USPS
120 days. This postal inspection requirement can be automatically met by connecting to the Pitney Bowes Data Center to
check your Postage By Phone® meter payment account balance
or to add postage to your mailing system.
NOTE: If the in ter val between inspections is more than 90
i
days, your machine's dis play prompts "In spec tion Due." If
the interval be tween inspections is more than 120 days, the
dis play prompts "Inspection Required." At this point, you
won't be able to use your mailing system until your system
is inspected. In either case, to sat is fy the postal inspection
requirement, simply:
• Follow the prompts on the "Inspection Due" screen or
• Press Funds, scroll to and select "Check Amt available to
download". This connects you to the Pitney Bowes Data
Center and allows you to check (view) your Postage By
Phone Account. This does not decrease or change the funds
in your account, and can be used just to fulfill the USPS®
inspection requirement.
• Tape sheets are used to apply postage on mail pieces that are
too thick or too large to run through your machine. These sheets
must conform to postal spec i fi ca tions. For best performance, we
recommend Pit ney Bowes tape strips (see Chapter 11, Supplies
and Options and page v for ordering information).
requires a postal inspection of your machine every
1-4
SV61983 Rev. G
1 • Introduction
About PC Meter Connect™ Desktop Application
PC Meter Connect™ desktop application is PC-based software that
allows you to use your PC's high-speed Internet to connect your
mailing machine to the Data Center, as well as provide convenient
access to mailing machine settings from your PC.
You simply download the PC Meter Connect™ software from the
Pitney Bowes website (see page v), install it onto a PC with an internet connection (broadband, DSL, network, etc.), and connect a USB
cable between your mailing system and the PC. In addition, PC Meter
Connect™ also walks you through the entire installation of your mailing machine if you use this method when your machine is first set up.
Using PC Meter Connect™ directly from your PC, you can easily:
add postage and perform USPS inspections and rate updates
•
• see status messages (such as "low funds") from the machine
• see or print your postage refill history
• set machine settings, such as date and time, printing options,
presets, etc.
• run accounting reports
PC Meter Connect™ also includes links to:
• demos to walk you through common procedures
• a PDF version of this Operator Guide
• the machine online support
• the Pitney Bowes Online Store, which provides an easy and convenient way to order ink cartridges, E-Z Seal®, envelopes, and
other supplies for your machine.
See also Appendix A - PC Meter Connect™ Desktop Application or
refer to the PC Meter Connect™ software for more information.
NOTE : Topic headings in this manual that refer to a PC Meter Con-
i
nect™ desktop application procedure will be listed in green text.
Other Sources of Information
Other sources of information for your mailing machine include:
• The machine Quick Reference Guide, located in the front pull-out tray.
It has con densed ver sions of many of the topics covered in this book.
• The PC Meter Connect™ application (when installed on your PC)
• The Pitney Bowes Contact List at the start of this guide, which
provides helpful websites and phone numbers
SV61983 Rev. G
1-5
1 • Introduction
Specifications
Equipment
Size Base Model
8.4” (213 mm) H x 13.8” (351 mm) L x 10.4” (264
mm) D
Base Model With Scale
9.1” (231 mm) H x 13.8” (351 mm) L x 10.4” (264
mm) D
Weight 7.9 lbs. (3.6 kg.) without scale
8.7 lbs. (4.0 kg.) with scale
Power Requirements 100-120 VAC, 50/60Hz. 0.3A
Ports 1 USB; 1 RJ-11, 1 Serial
Operating
Temperature
Sound Level Machine noise is less than 70dba in accordance
LCD Display 2 lines, 20 characters long
Throughput Up to 18 letters per minute
Print Resolution 300 x 600 dpi
Print Image Area 1" (25.2 mm) x 5.5" (140 mm)
Ink Cartridge Life Your actual ink usage will vary, based on how fre-
Tape Sheets Self-adhesive type, dual tape sheets for use on
Internal Envelope Ad
Storage
Internal Postal
Inscription Storage
Maximum Imprint $99.999
55°F (14°C) to 95°F (35°C)
with Regulation 3. GPSGV, 06.01.2004, EN ISO
7779, and ANSI 12.10.
Actual through put will vary, depending on the ma te ri al used, graphic printed, machine environment,
and the skill of the op er a tor.
quently you use the machine, the graphic printed
and environmental conditions. Yields up to 400-800
imprints (or 4-6 months).
mail pieces that are too thick or too large to run
through your machine.
Up to 15
Up to 15
1-6
SV61983 Rev. G
1 • Introduction
Specifications (cont'd)
Material (see figure below)
Minimum Size 5" x 3.5" (127 mm x 89 mm
Minimum Thickness 0.007" (0.18 mm)
Maximum Thickness 5/16" (8.0 mm)
IMPORTANT: For best results, always make sure your material
conforms to these specifications.
SV61983 Rev. G
1-7
1 • Introduction
Important Safety Notes
Follow the normal safety precautions for all of fice equipment.
• Please read all instructions before you attempt to op er ate the system. Save these in struc tions for future use.
• Use only Pitney Bowes-approved supplies, in particular aerosol
dusters. Improper storage and use of aerosol dusters or flammable aerosol dusters can cause an explosive-like condition that
could result in personal injury and/or property damage. Never
use aerosol dusters labeled flammable and always read instructions and safety precautions on the duster label.
• Use the power cord supplied with the ma chine and plug it into a
properly ground ed wall outlet that's lo cat ed near the machine and
easily accessible. Failure to properly ground the machine can result in se vere per son al injury and/or fire.
• The power cord wall plug is the primary means of dis con nect ing
the machine from the AC supply. The unit is on whenever it is
plugged into a live re cep ta cle, even though the operator display
may be blank.
• Place the mailing machine base close to an easily ac ces si ble
wall out let. DO NOT use a wall outlet con trolled by a wall switch
or one that is shared with oth er equipment.
• Do not use an adapter plug on the line cord or wall out let.
• Do not remove the ground pin from the line cord.
• Make sure the area in front of the wall outlet into which the machine is plugged is free from ob struc tion.
• DO NOT route the power cord over sharp edges or trap it between pieces of fur ni ture. Make sure there is no strain on the
power cord.
• To reduce the risk of fire or electrical shock, DO NOT attempt to
re move covers or disassemble the control panel or its base. The
cab i net encloses hazardous parts. If you should drop or otherwise
dam age the unit, call Pitney Bowes.
• Use only Pitney Bowes approved ink, tape strips, and cleaners.
To obtain Material Safety Data Sheets (MSDS) for OSHA requirements, please go to www.pb.com/msds. When prompted, enter
the product name, manufacturer
or reorder number of the item you are interested in.
• Keep fingers, long hair, jewelry and loose clothing away from
moving parts at all times.
, the Pitney Bowes MSDS Number,
1-8
SV61983 Rev. G
1 • Introduction
Important Safety Notes (cont'd)
• Avoid touching moving parts or materials while the ma chine is in
use. Before clear ing a stall (jam), be sure ma chine mechanisms
come to a complete stop.
• To prevent overheating, do not cover the vent open ings.
• When removing stalled material, avoid using too much force to pro tect against minor personal injury and dam age to the equipment.
• Use the equipment only for its intended purpose.
• Always follow the specific occupational safety and health
standards prescribed for your workplace.
CAUTION: In case of an ink spill, leaking ink or excessive ink accumulation, im me di ate ly dis con nect
the power cord from the wall plug and contact Pitney
Bowes. See page v for contact information.
SV61983 Rev. G
1-9
1 • Introduction
Important Telephone Safety Instructions
The machine may connect directly to an an a log tele phone line. For
your protection, basic safety pre cau tions should always be followed
to reduce the risk of fire, elec tric shock, and injury to persons. These
safety pre cau tions include:
WARNING: To reduce the risk of fire, use only the 26
AWG telecommunication line cord supplied with your
mailing machine.
• Never install telephone wiring during a lightning storm.
• Disconnect the system's telephone line during a light ning storm.
• Avoid using a telephone or equipment that connects to a telephone line during an electrical storm; there may be a remote risk
of electrical shock from lightning.
• Do not use the telephone or equipment connected to the telephone to report a gas leak if the telephone is in the vicinity of the
leak.
• Never install telephone jacks in wet locations.
• Do not use this product near water, for example, near a bath tub,
wash bowl, kitchen sink or laundry tub, in a wet basement or
near a swimming pool.
• Never touch uninsulated telephone wires or terminals unless the
telephone line has been disconnected at the network interface.
1-10
SV61983 Rev. G
2 • Getting to Know Your System
Parts of the Machine
2
1
5
Item Part Description
Control Panel Allows you to enter and set up information on
1
LED Lights amber when your machine is low on ink
2
Scale (optional) Allows you to weigh a mail piece so you (or the
3
Top Cover Opens up to allow replacement of the ink car-
4
Mail Deck Supports your envelope, post card or tape sheet
5
your mailing system.
(one blink indicates the machine is out of ink).
machine, if you purchased the optional internal
rating feature) can calculate the correct postage.
tridge. See Chapter 9 - Ink Maintenance for in-
structions.
as you insert for printing.
3
4
SV61983 Rev. G
2-1
2 • Getting to Know Your System
Control Panel
1
2
3
4
8
5
6
Item Part Description
LCD
1
Display
Lock Key Prevents unauthorized use of your machine if the
2
Class Allows you to select class and calculate postage based
3
Funds Allows you to check and add postage funds to your
4
Menu Allows you access to settings of the machine, such
5
Clear/Back Allows you to clear or cancel an entry or return to the
6
Alpha/
7
Numeric
Keypad
Review
8
Keys
Enter/Yes
9
and No
Shows the current status of your machine and prompts
you through all setup operations in a two-line LCD.
lock feature is set up and the machine is in "sleep
mode"; entering your four-digit password unlocks
(awakens) the machine
on the service selected if you have the optional internal
rating system feature. See Chapter 3 - Running Mail.
machine See Chapter 5 - Adding Postage.
as date, time, etc. See Chapter 6 - System Settings.
previous screen/level of menu.
Allows you to type in numbers and letters for account
names, postage values, and other information. See
also Appendix A - Entering Text.
Allows you to scroll through choices in the LCD display or review the current settings.
Allows you to confirm an operation or answer “Yes” or
"No" to a prompt.
7
9
2-2
SV61983 Rev. G
2 • Getting to Know Your System
Connections on Back of Machine
2
1
4
5
Item Part Description
Phone Jack Allows you to connect to an analog phone line via
1
Serial Port Allows you to connect the optional scale to weigh
2
USB Port Allows you to attach a USB cable connected to a
3
Power
4
Receptacle
Ink Tray Holds excess ink that results from the printing
5
Ink Tray Lever By sliding lever, it allows you to remove the ink
6
a standard RJ-11 phone plug (the same as a Fax
machine) and connect to the Pitney Bowes Data
Center to download postage and system updates
(see also Chapter 5, Adding Postage).
your mail piece.
Windows PC that has Internet access (known as
PC Meter Connect™ desktop application). See
Chapter 5, Adding Postage and Appendix A - PC
Meter Connect™ Desktop Application for more
information.
Connects to AC power cord (supplied)
process. See also Chapter 9 - Ink Maintenance.
tray
3
6
SV61983 Rev. G
2-3
2 • Getting to Know Your System
This page was put in as a placeholder so you can print this entire guide in
a duplex (double-sided) mode while keeping the proper page positions.
2-4
SV61983 Rev. G
3 • Running Mail
Home Screen
When you power up your system, the Home screen ap pears on the
operating display. If your sys tem has been set up to require a Lock
Code or password, you are prompted to enter it.
A typical Home screen is show below (with optional scale connected
and optional internal rating feature).
$0.46 0lb 0.0oz
1st Cl Ltr MAY 26
NOTE : Topic headings in this manual that refer to a PC Meter Con-
i
nect™ desktop application procedure will be listed in green text.
Checking the Funds (Postage) in Y our Machine
At a PC Using the PC Meter Connect™ Desktop Application
At the Add Postage tab (which is the default tab that displays when
you first launch the program), view "Current Meter Balance".
At Mailing Machine
1. Press Funds. The amount left in the machine displays.
2. Press Clear/Back to return to main screen.
SV61983 Rev. G
3-1
3 • Running Mail
Determining the Amount of Postage to Use
The amount of postage on a mail piece is based on USPS regulations and involves factors such as:
• class of mail
• weight
• shape (for certain size letters and all packages)
• how fast you want the mail piece delivered
If you have purchased the optional internal rating feature, the
machine can make the process much easier as it calculates the postage automatically for most mail pieces based on the choices you select (weight, class, etc). In addition, if you have purchased the optional
scale, the weight of the mail piece can be used by the machine's internal rating feature to further streamline the postage calculation process.
If you need to manually calculate the postage, please contact your
local Post Office or go to www.usps.com for the latest rates and fees.
Optional Add-On USPS Services
If you want to use any of the optional add-on USPS Services (such
as insurance, COD, Delivery Confirmation, Signature Confirmation,
Return Receipt, etc.), please contact your local Post Office to complete the postage process. You will have to attach specific labels
and/or fill out forms and pay additional fees to include these services
on your mail piece.
3-2
SV61983 Rev. G
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