1 Elmcroft Road
Stamford, Connecticut 06926-0700
JB6X Series Platform Scale Quick Reference Card
About Your Scale
What’s What
Safety Precautions
The JB6X Series platform scale is an accessory to your mailing
and shipping systems. It allows you to process packages that
exceed your system’s weight or size limits.
The information provided on this card will help you understand
the scale’s features and use.
The JB6X Series scale has rollers built into the platform for
ease in handling heavy packages. The built-in leveling bubble
located under the platform provides a means of leveling the
platform.
Rollers
• Use the equipment only for its intended purpose.
• Place the platform close to an easily accessible wall outlet.
Avoid using outlets controlled by wall switches or shared by
other equipment.
• To protect against electric shock, plug the AC adapter into
a properly grounded wall outlet only.
• DO NOT route the AC adapter cable over sharp edges or
trap it between pieces of furniture.
Safety Precautions
(Continued)
Warm-up Time
• Do not remove covers; if the platform has been dropped or
has had the enclosure stressed in any way, call the Pitney
Bowes help number in your host system user guide.
• Do not place lighted candles, cigarettes, cigars, etc., on the
platform.
• Use only the AC adapter/power supply included with this
platform.
• Always follow the specific occupational safety and health
standards prescribed for your workplace.
10 minutes.
Troubleshooting
Symptom Probable Cause Recommendation
No weight
reading.
Negative weight
indicator displays.
Overweight
indicator displays.
Scale does not
return to zero.
Scale does not
reach weight
capacity.
Inconsistent
weights.
Scale power supply
unplugged.
Heavy object left on
scale for a long time.
Zero key pressed with
object on scale.
Scale was not re-zeroed
after certain functions
were performed.
Object on platform
exceeds scale’s
maximum weighing
capacity.
Interference with scale
platform.
Platform incorrectly
seated or mechanical
interference.
Air currents moving
across platform.
Scale in motion. Stabilize scale.
Platform or item being
weighed touching
another object.
Ensure scale is plugged into wall
outlet and host system.
Ensure no object is touching the
scale and press the zero key.
Remove object and press the
zero key.
Press the zero key.
Remove overweight object and
press the zero key.
Remove objects around scale
and press the zero key.
Ensure platform correctly seated.
Check for foreign matter under
platform.
Move scale to another location.
Clear area around scale.
SV60584 Rev. B 5/02 2002 Pitney Bowes Inc. Page 1 All Rights Reserved Printed in USA
Leveling the Scale
Remove the platform, then turn the four adjustable feet as
needed to center the bubble (in the leveling eye) to level the
scale.
Weighing Ranges
(Multi-Range)
Weight Range
JB64
0 to 50 lb x 1.0 oz 0 to 50 lb x 0.5 oz
0 to 200 lb x 2.0 oz 0 to 149 lb x 2.0 oz
Weight Range
JB67
Making
Connections
Lift and Remove
the Platform
Leveling Eye
Adjustable Feet (4)
Refer to the drawing below if you ever have to reconnect
cables.
Reconnect Cables here
Product
Specifications
Getting Help
Category Description
Height: W/platter: 5.5" (140mm)
Weight: 54 lb (24.5kg)
Shipping weight: 62 lb (28kg)
Base: 19.5 in x 15.5 in
(495mm x 394mm)
Platter: 19.75 in x 15.75 in
(502mm x 400mm)
Signal Cable Length: 10' Serial
Operating Temp.: +50°F to 104°F
(10°C to 40°C)
Voltage: 115 Vac
Frequency: 60 ± 1 Hz
Communications: RS-232C
Baud Rate: 4800/9600
If you believe the scale is not working properly or if you have
questions about it, refer to the help numbers in your host
system user guide.
This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to Part 15 of the FCC rules.
These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio
frequency and energy and, if not installed and used in accordance
with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
Cleaning the Scale
FCC Notice
Your scale needs very little maintenance. Simply wipe it off
with a soft, dry cloth. Do not use harsh chemical cleaners.
*SV60584B*
SV60584 Rev. B 5/02 2002 Pitney Bowes Inc. Page 2 All Rights Reserved Printed in USA