Pitney Bowes AW20905 User Manual

DM Series™ Digital Mailing Machine

Constant Connection

Technical Support Configuration Guide

Pitney Bowes Inc. 27 Waterview Drive Shelton, CT 06484

All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical (including photocopying, recording, or by any information storage retrieval system), without the owner’s express written permission.

AW20905 Rev. A

DM Series™ Digital Mailing Machine....................................................................................................... 1

Constant Connection................................................................................................................................... 1

Confidentiality ............................................................................................................................................3

Limitations of this Manual.......................................................................................................................... 3

Guidelines for Support Personnel............................................................................................................... 3

Overview..................................................................................................................................................... 4

Background............................................................................................................................................. 4

Meter Security Overview........................................................................................................................ 4

Network Considerations.............................................................................................................................. 5

Setup of the Constant Connection Parameters........................................................................................ 5

Dynamic or Static IP Addressing............................................................................................................ 5

Table 1: Network Uses Dynamic IP Addresses.............................................................................. 5

Table 2: Network Uses Static IP Addresses.................................................................................... 6

Port Information...................................................................................................................................... 6

Firewalls.................................................................................................................................................. 7

Connecting to the Network..................................................................................................................... 7

Enabling Constant Connection ............................................................................................................... 7

Checking Connectivity............................................................................................................................ 8

Service Support....................................................................................................................................... 8

AW20905 Rev. A

Confidentiality

The information contained within this manual is proprietary and should only be disclosed to your Information Technology (IT) Department or designated network administrator while setting up a LAN/Firewall configuration for an Ethernet enabled, DM Series™ Digital Mailing System Meter. This manual contains materials and procedures related to the meter’s access to postal meter services provided by Pitney Bowes Inc. (“Pitney Bowes”). Consequently, no part of this document may be reproduced in any form or by any means without the express permission of an authorized representative of Pitney Bowes.

Limitations of this Manual

This manual provides confidential information to support customer efforts to identify and execute a LAN/Firewall configuration that best fits the organization’s unique computing environment. All recommendations in this guide are based on current industry practices for general security and firewall security, but may be superseded as circumstances change the environment associated with your organization’s configuration, or with the Pitney Bowes architecture supporting the DM Series™ Digital Mailing System Meter. Pitney Bowes will provide notification of changes and associated recommendations as changes occur from time to time. However, it is the responsibility of the individual organization to secure its own Network to the Pitney Bowes connection.

Guidelines for Support Personnel

The manual is designed for the technical support person in your organization who is responsible for determining how the business will connect the Ethernet enabled meter to your corporate LAN, and set up firewall access to the Internet. Because of the multitude of Networks in use by our customers, Pitney Bowes cannot provide individual guidance with respect to each organization’s infrastructure characteristics. We will however, provide all of the necessary information for each customer to provide a secure connection to the Pitney Bowes infrastructure for the services necessary to operate the Ethernet enabled meter in your secure Network environment. Pitney Bowes does have a Customer Support hotline for assistance during the process as set forth herein. They can be reached at 800-522-0020.

AW20905 Rev. A

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