Pitney Bowes AnySite User Manual

AnySite

Install Guide

AnySite v9 Install Guide

TABLE OF CONTENTS

Chapter 1: Introduction ................................................................................................................................................. 4

Product Inventory

Chapter 2: Before You Begin ......................................................................................................................................... 5

Permissions System Requirements Default Install Path Time/Space Considerations Installation Scenarios

Chapter 3: Install and Launching ................................................................................................................................... 9

Evaluation Version Users MS Windows 7 Users Installing to a Local Machine (Single User) Installing to a Network (Shared by Multiple Users) Installing your Data License File Installing the AnySite Client Final System Configuration

Chapter 4: Launching AnySite ...................................................................................................................................... 33

Logging into and Launching AnySite Handling Data Not Found Messages Default Locations for Data

Chapter 5: Upgrading Your Current Installation .......................................................................................................... 36

Backing-Up & Migrating Custom Files Upgrading from AnySite 8.8 or Earlier Upgrading AnySite

Chapter 6: Uninstalling AnySite ................................................................................................................................... 42

Uninstalling the AnySite Application Uninstalling the AnySite Client

Appendix A: Performance Tuning a Network Installation ........................................................................................... 44

Network Speed Virus Scanner Software Settings

2 AnySite v9 Install Guide

Information in this document is subject to change without notice and does not represent a commitment on the part of the vendor or its representatives. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, without the written permission of Pitney Bowes Software Inc., One Global View, Troy, New York 12180-8399.

©2012 Pitney Bowes Software Inc. All rights reserved. MapInfo, Group 1 Software, and AnySite are trademarks of Pitney Bowes Software Inc. All other marks and trademarks are property of their respective holders.

United States: Phone: 518.285.6000 Fax: 518.285.6070 Sales: 800.327.8627 Government Sales: 800.619.2333 Technical Support: 518.285.7283 Technical Support Fax: 518.285.6080

pbinsight.com

Canada: Phone: 416.594.5200 Fax: 416.594.5201 Sales: 800.268.3282 Technical Support:.518.285.7283 Technical Support Fax: 518.285.6080

pbinsight.ca

Europe/United Kingdom: Phone: +44.1753.848.200 Fax: +44.1753.621.140 Technical Support: +44.1753.848.229

pbinsight.co.uk

Asia Pacific/Australia: Phone: +61.2.9437.6255 Fax: +61.2.9439.1773 Technical Support: 1.800.648.899

pbinsight.com.au

Contact information for all Pitney Bowes Software Inc. offices is located at: http://www.pbinsight.com/about/contact-us.

June 2012

AnySite v9 Install Guide 3 3

Introduction

Welcome to AnySite® v9. Users/System Administrators installing AnySite need to read this entire document for a successful installation.

Access to data is controlled using account permissions set through the AnySite Configurator tool, which is installed with AnySite. This allows an AnySite Administrator to restrict access to sensitive data.

4 AnySite v9 Install Guide

Before You Begin

When installing AnySite, it is important to decide your installation location and deployment environment.

Important If you are an existing user of AnySite (versions 8.8.X or earlier) and you wish to retain and use your custom files, you must back up your custom files prior to installing AnySite v9 or uninstalling your current version of AnySite. For instructions, see Chapter 5 Upgrading Your Current Installation.

Note If you install AnySite incorrectly, you may need to remove the application from your computer and re-install it to fix any problems. AnySite v9 will not install in an environment where a pre-existing version of AnySite is installed. If you receive an

“Installation Interrupted” error due to a previous version of AnySite, you need to

uninstall the previous version or install the new AnySite v9 in a different environment.

In this chapter:

Permissions System Requirements Default Install Path Time/Space Considerations Installation Scenarios

AnySite v9 Install Guide 5 5

Product Inventory

Your copy of AnySite installs the following to your system:

 AnySite – Server and client software.  Data Manager Tool – For importing and exporting data from the AnySite Data Engine.  Configurator Tool – For managing AnySite system settings.  Data – Data purchased with AnySite for market and site analysis.  Tutorial data – Sample data provided to follow along with the AnySite tutorial.

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Permissions

Administrative rights to the program files directory are required for installation. Once installed, users need read/write/modify rights to the AnySite.ini and AnySite.mdb files, which are located within the AnySite application directory. Give users read/write/modify rights to the entire AnySite application directory.

System Requirements

Operating System:

 Windows 7 Pro with Service Pack 1 (32/64 bit)  Windows XP Service Pack 2 or higher  Windows Server 2003 (Standard or Enterprise) Service Pack 1

Hardware:

 Pentium IV Processor 1.x GHz or better, with 512MB of RAM (1GB or better recommended)  15-inch monitor, with graphic accelerator card, 16 bit color or greater. Minimum of 800x600 resolution is required.

Hard Disk Space:

 Approximately 15 GB for AnySite application and national data.

Software:

 Microsoft Excel 2007 or later (recommended for Excel reports)  Microsoft Word 2002, 2003, or later (recommended for viewing reports)

Default Install Path

The default install path is C:\Program Files\MapInfo\AnySite_XX, where XX is a two-digit country code, such as US.

The default install path on a Window 7 64-bit operating system is C:\Program Files (x86)\MapInfo\AnySite.XX, where XX is a twodigit country code, such as US.

Time/Space Considerations

The AnySite install wizard installs both the AnySite application and data (streets, demographics, and geocoder for example). The length of time for the install will range from 1-4 hours depending on the speed of your media drive and file transfer across a network. The installation of AnySite cannot be stopped and restarted at a later date. Schedule enough time prior to beginning the install process.

You have the option to install the data to a location separate from the AnySite application. The most common scenario is to install the application and data to the same machine.

Installation Scenarios

During the install you have the option to perform a Single or a Shared setup type. A Single setup type is for a local installation where a single user installs AnySite and the AnySite Client to a local machine. A Shared setup type is for a network installation where multiple users on a network will access AnySite.

For questions regarding installation scenarios please contact AnySite technical support. Technical support contact information can be found on page 3.

AnySite v9 Install Guide 7 7

Local Installation (Single User)

A local installation installs and runs AnySite on a single machine. Choose a local installation if only a single user is going to access AnySite.

For optimal performance of AnySite on a local machine, install the entire application: both server and client software.

Network Installation (Shared by Multiple Users)

A network installation installs AnySite (executable and all associated files) onto a network of machines. Choose a network installation if multiple users are going to access AnySite. Install AnySite from the console of the server where AnySite will reside, and install the AnySite Client onto each user’s local machine from which they will run AnySite.

If you are installing to the network from a local machine, you must have a mapped drive to your network location. The mapped drive is only required for the installation process. UNC (Universal Naming Convention) paths may be used to run the application from a network. Refer to Final System Configuration in Chapter 3 on page 31.

8 AnySite v9 Install Guide

Installing and Launching

To successfully install AnySite, read this entire chapter before beginning. Refer to Before You Begin in Chapter 2 on page 5 for pre-installation requirements and planning.

During the installation procedure, you must make some decisions about your installation. Please read these instructions before installing so your installation runs smoothly.

Follow the directions for the Final System Configuration on page 31 after completing the main installation. These steps are required for every installation and will ensure that your AnySite installation is successful.

In this chapter:

AnySite v9 Install Guide 9 9

Evaluation

If you currently have an evaluation version of AnySite installed on your machine, you must uninstall the evaluation version prior to installing the full version.

Version Users

MS Windows 7 Users

Windows 7 has an “AutoPlay” which may result in a “View Files” dialog box prompting for action to pop up after inserting an additional disk. Ignore this message and close with the red X.

When prompted for an additional disk after the initial Installer Disk, do not select OK until the initial disk has been removed, the requested disk inserted, and the machine has loaded the disk. Once you know the machine has loaded the disk, then click OK. The

Cancel button is for locating the image from another drive or network.

Installing to a Local Machine (Single User)

Note If users are existing clients and have AnySite installed (versions 8.8.X or earlier) and wish to retain their custom files, please see Chapter 5 Upgrading Your Current Installation, before beginning installations. If this step is not done, custom files, custom thematics, reports, Hotspots, etc. will not be available.

To Install AnySite onto a local machine:

1. Place the AnySite Installation DVD in the media drive.

The AutoPlay screen displays, select Open folder to view files and double-click setup.exe.

If the AutoPlay screen does not automatically start, click Run from the Microsoft Start menu, and click the Browse button. Go to the media drive and select Setup.exe.

Note: If the .NET Framework Pending screen appears, then you do not have a compatible version of Microsoft .NET Framework installed. Microsoft.NET Framework version 3.5, SP1 is required to run AnySite. (For information about the Microsoft.NET framework, see www.microsoft.com/net.) If the Pending .NET Framework dialog does not appear, skip to step 3.

Installing the .NET Framework

2. The Pending .NET Framework dialog appears.

Click Install to continue.

The screen, Installing .NET, appears with a progress bar indicating the status of the installation process.

3.When .NET installation completes, the AnySite Welcome screen appears. Click Next to continue.

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4.The License Agreement screen appears.

Carefully read the License Agreement.

Select I accept the terms in the license agreement to accept the terms of the agreement.

Click Next to continue the installation process.

5.The Customer Information screen appears.

Enter your name, organization name, and serial number (all three fields are required). The Serial Number is included on the Unlock Code and Serial Number document included in the software package. This number is required for the installation to continue. If you are unable to locate your serial number, contact Technical Support or your sales representative for assistance (for contact information, see page 3).

Click Next to continue.

AnySite v9 Install Guide 11

6.The Data Unlocking screen appears.

Enter your Unlocking Code.

The unlocking code is included in the “Unlock Code and Serial Number” document included in the software box. The serial number and unlock code are connected to each other. If you receive a message stating your unlock code is invalid, recheck your serial number to see if it was keyed in properly.

Click Next to continue.

7. The Data Unlocking—Preparing for Installation screen appears.

Click Next to Continue

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8.The Setup Type screen appears.

Select Complete or Custom, and then Click Next to continue.

 Complete installs AnySite and all of its components.  Custom lets you select which program features and data to install, and lets you install them to different locations

either on your hard drive or on a network drive.

If you chose Complete, continue to next page of Complete Installation for further instructions. If you chose Custom, refer to Custom Installation on page 16 for further instructions.

AnySite v9 Install Guide 13

Complete Installation

To continue with a Complete installation:

9.The Destination Folder screen appears after clicking Complete in the Setup screen.

Choose This installation is for a single user to install AnySite and the AnySite Client to a local machine.

If you would like to change the default installation location, click Change to browse to a different location.

Click Next to continue.

10.The Ready to Install the Program screen appears.

If you chose to deselect desktop icons, then you can launch these features from the Microsoft Start menu by clicking

Programs > MapInfo > AnySite.

Click Install to begin the Installation process.

Note: For an AnySite US installation, insert the proper media as requested by the Installation Wizard. The Installation Disk will be requested for re-insertion after the additional media (OEM MapMarker, OEM StreetPro, etc.) has been installed.

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