Pitney Bowes 9K0U User Manual
Integra™ Platform Scale 9K0U
Operator Guide
US English Version
FCC Notice
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment
is operated in a commercial environment. This equipment generates, uses, and
can radiate radio frequency and energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to correct the interference at their own expense.
CAUTION: Changes or modifications to this equipment not expressly approved
by the party responsible for compliance could void the user’s authority to operate
the equipment.
Shielded I/O cables must be used with this equipment to ensure compliance with
the limits. Use of unshielded cables is prohibited.
Integra
™
Platform Scale 9K0U
Operator Guide
SV61955 Rev. A
March 2007
©2007 Pitney Bowes Inc.
All rights reserved. This book may not be reproduced in whole or in part in any
fashion or stored in a retrieval system of any type or transmitted by any means,
electronically or mechanically, without the express, written permission of Pitney
Bowes.
We have made every reasonable effort to ensure the accuracy and usefulness of
this manual; however, we cannot assume responsibility for errors or omissions or
liability for the misuse or misapplication of our products.
Due to our continuing program of product improvement, equipment and material
specifications as well as performance, features are subject to change without notice.
Contents
1 — INTRODUCTION
About the Integra
Sleep Mode ........................................................................... 1-2
Safety Precautions ......................................................................1-2
Scale & Keypad Identification ......................................................1-3
Making Connections ....................................................................1-4
Specifications ..............................................................................1-5
How to Use This Guide ................................................................1-6
Getting Help.................................................................................1-7
2 — GETTING ACQUAINTED
Navigating the Menus ..................................................................2-2
Entering Alphabetic Information...................................................2-2
Tailoring Setup Options ...............................................................2-3
Changing User Options ......................................................... 2-3
Entering the Supervisor Password ..............................................2-4
™
Model 9K0U Scale ........................................1-2
C
3— USING THE Integra
Calculating USPS
®
™
MODEL 9K0U SCALE
Postage ........................................................3-2
Examples ............................................................................... 3-2
First Class ....................................................................... 3-2
Entering ZIP/Zone Codes ............................................... 3-4
International .................................................................... 3-5
Charging Postage to a Specific Account in the Meter .................3-5
SV61955 Rev. A Integra™ Platform Scale 9K0U Operator Guide
i
Contents
4 — BEYOND THE BASICS
Using Special Features ...............................................................4-2
Converting to Metric Weight .................................................. 4-2
Recalling a Fee ...................................................................... 4-2
Entering Weight Manually ..................................................... 4-2
Generating Multiple Tapes ..................................................... 4-3
Using the Scale to Count Like Parts ...................................... 4-3
Shopping for the Best USPS
Using the Weight Hold Feature ...................................................4-6
Additional Meter Features ...........................................................4-7
Funds ..................................................................................... 4-7
Account Status ...................................................................... 4-8
Printing Amounts That Exceed the Meter’s Printing Capacity .....4-8
5 — TROUBLESHOOTING
®
Rates ...........................................4-4
Clearing Error Messages .............................................................5-2
Diagnosing Problems ..................................................................5-2
6 — MAINTAINING THE Integra
™
MODEL 9K0U SCALE
Cleaning .....................................................................................6-2
Changing the Rate Card ..............................................................6-2
Calibrating the 9K0U Scale .........................................................6-3
APPENDIX A — DIMENSIONAL WEIGHT PRICING
Rectangular Shaped ................................................................... A-2
Dimensional Weight Pricing Criteria ......................................A-2
Determining Dimensional Weight Pricing .............................. A-2
Irregularly Shaped ...................................................................... A-3
Dimensional Weight Pricing Criteria ......................................A-3
Determining Dimensional Weight Pricing .............................. A-4
INDEX
ii
Integra™ Platform Scale 9K0U Operator Guide SV61955 Rev. A
Integra™ Model 9K0U Scale Operator Guide
Chapter 1
Introduction
About The Integra™ Model 9K0U Scale .....................1-2
Sleep Mode ..........................................................1-2
Safety Precautions ....................................................1-2
Scale & Keypad Identification ....................................1-3
Making Connections ..................................................1-4
Specifications ............................................................1-5
How to Use This Guide ..............................................1-6
Getting Help...............................................................1-7
SV61955 Rev. A Integra™ Platform Scale 9K0U Operator Guide
Chapter 1: Introduction
About The
™
Integra
Model
9K0U Scale
Sleep Mode
Safety Precautions
This user guide covers the operation of the 9K0U scale designed with a separate weighing platform and display unit.
The scale determines the weight of a mailpiece placed on the
platter or platform and calculate rates and fees based on selections made from the keypad. The scale can also interface
with and display a variety of information about Pitney Bowes
electronic postage meters.
The scale enters sleep mode if it remains inactive at zero
weight for more than five minutes. In this state, the display appears blank. Touch the weight platter/platform to activate the
display.
Follow the normal safety precautions for all office equipment
when using this scale.
• Use only the AC adaptor/power supply included with the
scale.
• To protect against electric shock, plug the AC adaptor into
a properly grounded wall outlet only.
• The wall outlet should be near the scale and easily accessible.
• Avoid using wall outlets controlled by wall switches or
shared with other equipment.
• Do not route the AC adaptor cable over sharp edges or
trap it between furniture.
• Do not disassemble the scale; if it has been dropped or
has otherwise had the enclosure stressed in any way, call
Pitney Bowes at 1-800-522-0020.
• Do not place lighted candles, cigarettes, cigars, etc., on the
scale.
• Use the equipment only for its intended purpose.
1-2
Integra™ Platform Scale 9K0U Operator Guide SV61955 Rev. A
Integra™ Model 9K0U Scale Operator Guide
Integra™ Scales User Guide
Scale & Keypad Identification
Scale Platform
Display
Menu Selection
Keys (Softkeys)
See the callouts on the Keyboard Display Module for keypad
explanation of all functions.
1
Rate Card
(under cover)
Scroll
Keys
Numeric
Keys
CE/C
Enter
Zero
Keyboard
Display
Module
SV61955 Rev. A Integra™ Platform Scale 9K0U Operator Guide
1-3
Alpha, Class, Special
Services, Scale & Meter
Control Keys
Chapter 1: Introduction
Making Connections
1
2
Disconnect power at wall outlet before
inserting or removing rate card.
3
Connect power cord to
Keyboard Display Module.
5
Connect platform cord to
Keyboard Display Module.
4
Connect meter cord to Keyboard
Display Module using the indicated
port.*
6
1-4
Connect meter cable to meter.*
Integra™ Platform Scale 9K0U Operator Guide SV61955 Rev. A
Plug power cord into wall outlet.
*Optional
Integra™ Model 9K0U Scale Operator Guide
Integra™ Scales User Guide
Specifications
Item Category Specifications
Power Supply Input 120 VAC, 60 + Hz
Output 9 VDC, 500 MA
Operating Temperature Range +10 C to +40 C
Weighing Specifications Max Weight Displayed 70 Pounds
0-7 lb x 0.05 oz
Increment
Compliance UL, FCC
Weights & Measures Meets or exceeds accuracy requirements of the National
Institute of Standards and Technology.
7-70 lb x 0.2 oz
1
SV61955 Rev. A Integra™ Platform Scale 9K0U Operator Guide
1-5
Chapter 1: Introduction
How to Use This Guide
To help you follow the instructions in this book we have used a
number of writing conventions. They deal with how text is presented to guide you through the information and procedures.
• The word Press refers to the pressing of any character key.
For example, you might be instructed to press the Setup
(H) key or Rate Shop (K) key.
• The word Select refers
to the selecting of menu
Softkeys
items via the softkeys at
the left of the display (see
the drawing at right). For
example, you might be
instructed to select a class
from the menu list.
• Words in bold text after the
words Press or Select are
names of character keys or menu items.
• Notes consist of information that is useful but not critical to
operating the scale.
• Tips are presented between horizontal lines. They suggest
shortcuts or information safeguards.
1-6
Integra™ Platform Scale 9K0U Operator Guide SV61955 Rev. A
Integra™ Model 9K0U Scale Operator Guide
Integra™ Scales User Guide
Getting Help
By Phone
On the
Internet
Direct questions and requests for service
to the Pitney Bowes Diagnostic Center at
1-800-522-0020.
Please be near your scale when you
call.
Representatives are available
Monday - Friday, 8:00 a.m. to 8:00 p.m.
Eastern time.
Visit our website for the latest updates
and frequently asked questions about
Integra
1. Go to http://support.pb.com
2. Click the Scales link.
3. Click Integra Series Mailing and
4. Click 9K0U.
™
scales:
Shipping Scales.
1
SV61955 Rev. A Integra™ Platform Scale 9K0U Operator Guide
1-7
This Page Intentionally Blank
Integra™ Model 9K0U Scale Operator Guide
Chapter 2
Getting Acquainted
Navigating the Menus ................................................2-2
Entering Alphabetic Information.................................2-2
Tailoring Setup Options .............................................2-3
Changing User Options ........................................2-3
Entering the Supervisor Password ............................2-4
SV61955 Rev. A Integra™ Platform Scale 9K0U Operator Guide
Chapter 2: Getting Acquainted
Navigating the Menus
Note: Pressing the
CE/C key once,
while in a transaction, reverts to the
previous screen.
The second press of
CE/C clears the
transaction and
returns you to the
ready mode.
Entering Alphabetic Information
Note: England is
listed under U for
United Kingdom.
The scale’s easy-to-follow menu system guides you through
each transaction and applies the information and features you
select. Arrows appearing on the right-hand side of the screen
indicate the presence of more choices. Press the up ▲or down
▼scroll keys at the right of the display to view next or previous
choices.
When you select an item from the menu, the display registers
your selection and advances to the next menu screen if appropriate.
Use the alpha keys located across the bottom of the keypad to
enter information such as names of countries or passwords.
#APACITYLBXOZ
LBXOZ
7EIGHT#LASSIFIERFOR0OSTAL5SE
QWE R T Y U I OP
)NTERNATIONAL0OSTCARD
AS
ZX
%XPRESS
D
FGHJ
C
VBN
&ORQUESTIONSANDREQUESTSFORSERVICECALL
-ETER
2ATE
3HOP
KL
0RESET0RESET0RESET0RESET3TORE
M
12
45
78
CE/C
-ETER3ET4APE!CCOUNT&UNCTIONS0RIORITY 0ARCEL0OST&IRST#LASS
3CALE
:ERO3CALE&UNCTIONS3ETUP7EIGHT(OLD
SPACE
0
0
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Manufactured by
for Pitney Bowes
3
6
9
.
/+
2-2
For example, when sending mail to Spain, at the Enter Coun-
try prompt: Press the S key.
The scale displays the countries that begin with the letter S.
You may then either:
• Enter the second letter of the country name to narrow the
choices,
Integra™ Platform Scale 9K0U Operator Guide SV61955 Rev. A
Integra™ Model 9K0U Scale Operator Guide
Entering
Alphabetic
Information
Tailoring Setup Options
Changing User Options
• Press the selection key adjacent to the country you want,
or
• Press the down arrow scroll key to see the entire list of
countries beginning with the letter S.
After installing your scale and becoming familiar with the location of the keys,
press the Setup key and review the list
of User Setup options. A diagram of the
setup menu is shown at right.
User Setup
-Exit
-On Autoclear Class
-On Clear Zone New Class
-Off Auto Weigh Hold
-Supervisor Setup
-Service Setup*
1. Press the Setup key.
2. Press the menu selection key next to the option you want
to change. The screen indicates your change.
3. Select Exit to leave this menu.
4. Select Save or Cancel to save or cancel your changes.
After exiting setup mode, the scale resets and returns to ready
mode.
2
Certain user options can be turned on or off. They concern
information you can retain from mailpiece to mailpiece and are
explained in the chart below.
Some options are password-protected for supervisory control.
Option Function
When on, class information clears
Autoclear Class
Autoclear Zone
(Displays only when
Autoclear Class is off)
Clear Zone New Class
Auto Weight Hold
2-3
SV61955 Rev. A Integra™ Platform Scale 9K0U Operator Guide
when the item is removed from the
scale
When on, zone information clears when
the item is removed from the scale
When on, the zone clears when a new
class is selected
When on, retains the weight of an item
for a brief time after the item is removed from the scale
Chapter 2: Getting Acquainted
Entering the Supervisor Password
User Setup
-Exit
-On Autoclear Class
-On Clear Zone New Class
-Off Auto Weigh Hold
-Supervisor Setup
-Service Setup*
* Accessible by SERREP
password (not recommended).
You can access these options by pressing the Setup key and
selecting Supervisor Setup. Refer to the chart below, which
includes the options under Supervisor Setup.
Follow the steps below to access supervisor setup options:
1. Press the Setup key.
2. Select Supervisor Setup. The Enter Password prompt
displays.
3. Enter the supervisor password — M G R — on the alpha
keys; press Enter. The options Exit, Configure Scale, and
BMC Intra ZIP display. See the chart on the next page for
definitions of these functions. Pressing Exit returns you to
the User Setup screen.
4. Select the desired options and respond to the prompts.
5. When finished, select Exit until you exit the setup menus.
6. Select Save or Cancel to save or cancel your changes.
The scale resets and returns to the ready screen.
Supervisor Setup
-Exit
-Configure Scale
-BMC Intra ZIP
-Program Rate Shop
-Discount/Surcharge
-Program Carrier
Configure Scale
-Exit
-Install Scale
-Off Other Language
-Off Inscription
-Off Accounting
-Off Vibration Filter
-Off Discount/Surcharge
-Off Rate Shopping
2-4
Shaded options appear only if
turned ON under Configure Scale.
Integra™ Platform Scale 9K0U Operator Guide SV61955 Rev. A
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