Pitney Bowes 9930 Operating Guide

9930 Operators Guide - Quick Reference List

ACCOUNT CODES 118 AUTODIAL JOBS 78 AUTODIAL JOBS - EDITING 88 MAILBOXES 120 MEMORY SET PROGRAMMING 112 MODEM START SPEED 139 ONE TOUCH PROGRAMMING 75 OPERATOR PANEL 19 OPTION SET PROGRAMMING 109 OPTIONAL FEATURES 144 P-KEYS PROGRAMMING 93 PBX ACCESS CODES 114 POLLING 58 POWER SAVER PROGRAMMING 139

PROBLEM SOLVING AND MAINTENANCE

RECEIVING A DOCUMENT 51 RELAY FUNCTIONS 130 REPORTS AND FORMS 96 SAFETY AND OZONE EMISSION INFO 164 SECURE ACCESS 141 SENDING A DOCUMENT 40 SPECIFICATIONS 162 SPEED DIAL PROGRAMMING 71 SUB-ADDRESSING 142 SYSTEN SETUP PROGRAMMING 102 TERMINOLOGY 38

Operator's Guide

Model 9930

TABLE OF CONTENTS

SECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page

1. QUICK REFERENCE CHART . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi

2. INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

2.1 Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

2.2 Nickel Cadmium Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

2.3 Energy StarSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

3. BEFORE OPERATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

3.1 Name of Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

3.2 Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

3.3 Main Unit and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

3.3.1 Installing the Accessories . . . . . . . . . . . . . . . . . . . . . . . . .13

3.3.2 Accessory Part Numbers and Supply Item #s . . . . . . . . .14

3.4 Telephone Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

3.5 Imaging Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

3.5.1 Low Toner and No Toner Receiving . . . . . . . . . . . . . . . . .17

3.6 Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

3.7 Memory Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

3.7.1 Standard Memory (Internal) . . . . . . . . . . . . . . . . . . . . . . .21

3.7.2 Optional Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

3.7.3 Optional Battery Backed-Up Memory . . . . . . . . . . . . . . . .22

3.8 Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

3.8.1 Acceptable Size and Thickness . . . . . . . . . . . . . . . . . . . .23

3.8.2 Acceptable Number of Documents . . . . . . . . . . . . . . . . . .23

3.8.3 Image Quality (Mode Key) . . . . . . . . . . . . . . . . . . . . . . . .23

3.8.4 Contrast (Original Key) . . . . . . . . . . . . . . . . . . . . . . . . . . .24

3.8.5 Working with a Photo . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

3.8.6 Automatic Reduction . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

3.8.7 Effective Printing Area . . . . . . . . . . . . . . . . . . . . . . . . . . .25

3.8.8 Copying a Document . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

4. BASIC OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

4.1.Turning on the Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

4.2 Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

4.2.1 "Help" Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

4.2.2 "Priority Interrupt" Feature . . . . . . . . . . . . . . . . . . . . . . . .26

4.2.3 Automatic Daylight Time Shift . . . . . . . . . . . . . . . . . . . . . .27

4.2.4 Multiple Selectable Transmit IDs (1-24) . . . . . . . . . . . . . .27

4.2.5 Remote Retrieval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

4.3 System Set Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

TABLE OF CONTENTS

SECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page

4.4 Sending a Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

4.4.1 Dialing through the Numeric Keypad . . . . . . . . . . . . . . . .29

4.4.2 Dialing with a Speed Dial Number . . . . . . . . . . . . . . . . . .30

4.4.3 Dialing with a One Touch Key . . . . . . . . . . . . . . . . . . . . .31

4.4.4 Dialing with P-Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

4.4.5 Dialing by Pressing the Delayed Send Key . . . . . . . . . . .33

4.4.6 Dialing by Programming an Auto Dial Job . . . . . . . . . . . .34

4.4.7 Dialing Manually from 9930 Telephone Handset . . . . . . .37

4.4.8 Voice Request Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . .37

4.5 Receiving a Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

4.5.1 Receiving to Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

4.5.2 Out of Paper Receive . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

4.5.3 Low Toner and No Toner Receiving . . . . . . . . . . . . . . . . .43

4.5.4 Receiving Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

4.6 Polling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

4.6.1 Preparing a Document to be Polled (Simple Polling) . . . .47

4.6.2 Editing "To Be Polled" Jobs . . . . . . . . . . . . . . . . . . . . . . .48

4.6.3 Polling Another Machine (Simple Polling) . . . . . . . . . . . . .50

4.6.4 Bulletin Board/Unlimited Polling . . . . . . . . . . . . . . . . . . . .51

4.6.5 Sequential Polling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

4.6.6 Turnaround Polling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

4.6.7 Polling a Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

5. FUNCTIONS SELECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

5.1 Storing Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

5.1.1 Creating or Adding a Speed Dial Number . . . . . . . . . . . .60

5.1.2 Changing or Deleting a Speed Dial Number,

Telephone Number or Name . . . . . . . . . . . . . . . . . . . .62

5.2 Storing One Touch Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

5.2.1 Programming a One Touch Key . . . . . . . . . . . . . . . . . . . .64

5.2.2 Deleting a Speed Dial Number from a One Touch Key . .65

5.3 Programmable AutoDial Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

5.3.1 Sending Documents with Programmable AutoDial Jobs .68

5.3.2 Polling with Programmable AutoDial Jobs . . . . . . . . . . . .69

5.3.3 Entering a Relay Programmable AutoDial Jobs . . . . . . . .70

5.3.4 Sending/Receiving with Programmable AutoDial Jobs . . .72

5.3.5 Sending to a Mailbox with Programmable AutoDial Jobs .74

5.4 Editing AutoDial Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

5.4.1 Adding Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

5.4.2 Editing Destinations

(Changing or Deleting Telephone Numbers) . . . . . . . . . .78

TABLE OF CONTENTS

SECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page

5.4.3 Deleting a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

5.4.4 Repeating a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

5.4.5 Changing a Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

5.4.6 Print Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

5.5 Programming P-Keys (One Touch Programmable Keys) . . . . . . .81

5.5.1 Storing P-Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

5.5.2 Editing or Deleting the Program from a P-Key . . . . . . . . .83

5.6 Printing Reports and Forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

5.6.1 Printing a Report On Demand . . . . . . . . . . . . . . . . . . . . .85

5.6.2 On Demand Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

1. Memory Management Report . . . . . . . . . . . . . . . . . . . . .86

2. Speed Dial Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

3. One Touch Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

4. One Touch Directory Sheet . . . . . . . . . . . . . . . . . . . . . . .86

5 Program Key (P-Key) Directory . . . . . . . . . . . . . . . . . . . .86

6. System Set-Up Report . . . . . . . . . . . . . . . . . . . . . . . . . . .87

7. Cartridge Order Form . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

5.6.3 Transaction Journal (Communications Report) . . . . . . . .87

5.6.4 Verification Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

1. Transmit Status Report . . . . . . . . . . . . . . . . . . . . . . . . . .88

2. Job Confirmation Report . . . . . . . . . . . . . . . . . . . . . . . . .88

3. Mailbox Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

4. Mailbox Confirmation . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

5. Mailbox Delivery Report . . . . . . . . . . . . . . . . . . . . . . . . . .89

6. Relay Confirmation Report . . . . . . . . . . . . . . . . . . . . . . . .89

7. Power Fault Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

5.7 Setting Up The System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

5.7.1 Changing or Programming the Set-Up Definitions . . . . . .90

5.8 Setting System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

5.8.1 Changing the Model 9930 System Options . . . . . . . . . . .97

5.9 Setting the Memory Options . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

5.9.1 Changing the Model 9930 Memory Options . . . . . . . . . .100

6. SPECIAL FEATURES AND FUNCTIONS . . . . . . . . . . . . . . . . . . . . .102

6.1 PBX Access Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

6.1.1 PBX Access Codes ON . . . . . . . . . . . . . . . . . . . . . . . . .103

6.1.2 Programming AutoDial Jobs

PBX Access Codes ON . . . . . . . . . . . . . . . . . . . . . . . . . . .104

6.1.3 Polling - PBX Access Codes ON . . . . . . . . . . . . . . . . . .105

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TABLE OF CONTENTS

SECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page

6.2 Account Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

6.3 Mailbox Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

6.3.1 Setting up Mailboxes . . . . . . . . . . . . . . . . . . . . . . . . . . .109

6.3.2 Printing a Mailbox Directory . . . . . . . . . . . . . . . . . . . . . .110

6.3.3 Printing Mail Stored in a Mailbox . . . . . . . . . . . . . . . . . .111

6.3.4 Storing Mail Locally in Your Model 9930 Mailbox . . . . . .113

6.3.5 Sending Mail to a Remote Location Mailbox . . . . . . . . .114

6.3.6 Sending to Your Mailbox(es) from Remote Locations . .115

6.3.7 Polling a Remote Mailbox to Receive Mail . . . . . . . . . . .117

6.3.8 Polling Your Mailbox from Remote Locations . . . . . . . . .117

6.4 Relay Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

6.4.1 Single Node Relay (Simple Relay & Dual Node Relay ) 118

6.4.2 Single Node Relays from Your Unit . . . . . . . . . . . . . . . .119

6.4.3 Dual Node Relays from Your Unit . . . . . . . . . . . . . . . . .124

6.5 Programmable Power Saver . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

6.5.1 Programmable Power Saver Feature (Heater Timer) . . .127

6.6 Modem Start Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

6.7 Secure Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

6.8 Set-Up Passcode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

6.9 Sub-Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

6.9.1 General Description . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

6.9.2 Programming a Sub-Address into a Speed Dial # . . . .131

7. OPTIONAL FEATURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

7.1 Print Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

7.2 HydraFax Lite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

7.3 AutoDial Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

8. PROBLEM SOLVING AND MAINTENANCE . . . . . . . . . . . . . . . . . . .133

8.1 Problem and Probable Cause . . . . . . . . . . . . . . . . . . . . . . . . . . .133

8.2 Display Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

8.3 Replacing Recording Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

8.4 Clearing a Recording Paper Jam . . . . . . . . . . . . . . . . . . . . . . . .136

8.5 Clearing a Misfed Original . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

8.6 Imaging Cartridge Maintenance . . . . . . . . . . . . . . . . . . . . . . . . .141

8.6.1 Replacing the Imaging Cartridge . . . . . . . . . . . . . . . . . .142

8.6.2 Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

8.7 Ordering Supplies and Accessories . . . . . . . . . . . . . . . . . . . . . .146

8.7.1 General Ordering Information . . . . . . . . . . . . . . . . . . . . .146

8.7.2 Imaging Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

TABLE OF CONTENTS

SECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page

8.7.3 Recording Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

8.7.4 Document Carriers . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

8.7.5 Paper Cassettes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

8.8 If You Need Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149

8.9 Model 9930 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

8.10 Safety and Ozone Emission Information . . . . . . . . . . . . . . . . . .152

8.10.1 Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

1. Laser Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

2. CDRH Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

8.10.2 Ozone Information . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

1. UL Standards for Ozone . . . . . . . . . . . . . . . . . . . . . . . .153

2. Model 9930 Ozone Emission Levels . . . . . . . . . . . . . . .153

3. Employer Responsibilities . . . . . . . . . . . . . . . . . . . . . . .153

8.10.3 Toner Safety and Care . . . . . . . . . . . . . . . . . . . . . . . . .154

9. NOTICE FOR U.S.A USERS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154

FCC REQUIREMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155

FCC WARNING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

10. NOTICE TO CANADIAN USERS . . . . . . . . . . . . . . . . . . . . . . . . . . .157

11. INFORMATION FOR U.K. USERS . . . . . . . . . . . . . . . . . . . . . . . . . .159

11.1 BABT Information for Model 9930 . . . . . . . . . . . . . . . . . .159

1. Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

2. Points pertinent to PSTN Connection . . . . . . . . . . . . . .159

3. Installation of Associated Telephone (Optional) . . . . . . .161

4. Points on Pitney Bowes HS1 Handset (Optional) . . . . .161

TO THE USER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162

INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163

1. QUICK REFERENCE CHART

A. GETTING STARTED

Your Model 9930 can be used as soon as it's unboxed, plugged into a power outlet, and connected to an analog telephone line. APitney Bowes Customer Service Representative should have already done this for you, as well as set basic system parameters (e.g., the time and date that appear in the display, etc.). If your machine has already been installed, you can begin transmissions as soon as you turn on the power. Refer to Section 4 for instructions on Basic Operation and 4.4 for Sending a Document.

If you need to move the system, or in the unlikely event that a Customer Service Representative is unavailable, you can begin to use the system by following these steps:

1. Plug the power cord into a wall outlet.

2. Insert Recording Paper in the Paper Cassette. Refer to Section 3.6 for the procedures.

3. Connection to telephone equipment:

(U.S. Version) a. Connect the LINE cord that came with the machine.

One end goes into the RJ-11 telephone jack on the wall. The other end goes into the back of the Model 9930 jack labeled LINE. (

See NOTE 1.

There is no need to provide any other

telephone.)

b. To install the Telephone Handset:

• Plug one end of the coiled Telephone Handset Cord into the Telephone Handset.

• Plug the other end of the coiled Telephone Handset Cord into the jack on the Telephone Handset Base.

(U.K. Version) a. Connect the line telephone cord to wall socket. b. Plug handset into rear socket marked TEL.

4. Turn on the power and begin a transmission. Refer to Section

4.4 to Send a Document.

NOTES:

1. BEFORE PLUGGING THE MODEL 9930 INTO THE TELEPHONE LINE, CHECK WITH YOUR PHONE COMPANY OR SUPPLIER TO BE SURE THAT NO DAMAGE MAY RESULT TO THE PHONE SYSTEM. INFORM THEM YOU ARE INSTALLING A GROUP 3 FACSIMILE MACHINE. THE MODEL 9930 REQUIRES AN ANALOG TELEPHONE LINE. THE FCC REGISTRATION NUMBER AND RINGER EQUIVALENCY NUMBERS ARE ALL ON ADATA PLATE ON THE REAR OFTHE MODEL 9930

2. Refer to Section 3.1, for illustration of the back of the Model 9930 for assistance with Steps 3a and 3b (outlined above).

3. If desired, you can follow the procedures in Sections 5.7 through 5.9 — "Setting Up the System," "Setting System Options," and "Setting Memory Options." However, these procedures are not needed to begin a basic or single transmission.

B. FUNCTION SELECTION PROCESS

The Function categories and the selections possible under each are briefly described below for your convenience. For a more detailed description refer to Section 5, Function Selections, or to the specific Sections mentioned for each Function below:

There are eleven main Functions in your Model 9930. Functions can be selected by either:

• pressing the FUNCTION Key + the desired Function number + YES (twice)

• repeatedly pressing the FUNCTION Key until you reach the desired Function, then press YES.

The majority of the Functions relate to storing phone numbers and programming AutoDial Jobs. Before you store phone numbers and begin to program AutoDial Jobs, you should consider your communications needs and write a list of phone numbers and groups of phone numbers you want to store.

SET MAILBOX ACCESS Function is described in the Special Features and Functions Section of this Guide (see Sections 6).

The CLEAN PRINTER Function is reviewed in the Problem Solving and Maintenance Section (see Section 8.6.2).

vii

The Function categories and the selections possible under each are briefly described below for your convenience.

#1 AUTO DIAL ( (See Section 5.3 for procedures)

To store Jobs to send or receive single or multiple documents at a specific time to specific locations.

• 1=SND (send)

• 2=RCV (receive or polling)

• 3=RELAY

• 4=SND/RCV (turnaround polling)

• 5=MAILBOX

• 6=POLL

#2 PRINT REPORTS ( (See Section 5.6 for procedures)

To print Administrative Reports and Forms.

• MEMORY MANAGER

• SPEED DIAL DIRECTORY

• ONE TOUCH KEY DIRECTORY

• P-KEY DIRECTORY

• SYSTEM SET-UP

• CARTRIDGE ORDER FORM

• ONE TOUCH SHEET

#3 MAILBOX ACCESS ( (See Section 6.3 for procedures)

To define and use various Mailbox Feature selections.

• PRINT

• STORE

• SET-UP(Mailbox numbers, Security Codes, Mailbox Name)

• DIRECTORY

#4 EDIT AUTO DIAL JOBS ( (See Section 5.4 for procedures)

To change or delete AutoDial Jobs.

• 1=ADD PGS (Add Pages)

• 2=EDIT DEST (add or delete telephone number[s] or destination[s])

• 3=DELETE

• 4=REPEAT(repeating incomplete Jobs)

• 5=CHANGE TIME

• 6=PRINT DOCUMENT

#5 SET SPEED DIAL ( (See Section 5.1 for procedures)

To store a frequently dialed number as a three-digit code. ASpeed Dial number is an abbreviated way of entering and dialing a phone number.

• SET SPEED DIAL #

• ENTER TEL #

• ENTER NAME

• RELAYSTATION? (Only if selection is set in Service Mode)

viii

Selections

#6 SET ONE TOUCH ( (See Section 5.2 for procedures)

One T ouch Keys allow you to send a document to one or several locations by pressing only one Key.

• SELECT ONE TOUCH KEY

• ENTER NAME

• ENTER SPEED DIAL # (or numbers)

• ADD ANOTHER NUMBER TO THIS KEY?

#7 SET PROGRAM KEYS ( (See Section 5.5 for procedures)

For permanent storage of frequently used AutoDial Jobs.

• PRESS DESIRED P-KEY

• ENTER NAME

• 1=SND (send)

• 2=RCV (receive)

• 3=RELAY

• 4=SND/RCV (turnaround polling)

• 5=MAILBOX

• 6=POLL

#8 SET-UP SYSTEM ( (See Section 5.7 for procedures)

Defines system standards.

• 01 DATE/TIME

• 02 MACHINE ID SET UP —

TRANSMIT ID —FAX TELNUMBER —POLLING PASSCODE

• 03 JOURNAL SET UP —JNL DISPLAY —JNL ID FIELD —JNL PRINT TIME — JOURNAL SEND

• 04 TEL LINE SET UP — RING PATTERN

1=ALL 2=SINGLE 3=DOUBLE 4=TRIPLE 1

5=TRIPLE 2 — RING DETECT COUNT — AUTO RECEIVE — REDIAL COUNT — REDIAL INTERVAL

• 05 PRINTAUTO REDUCTION

• 06 BEEP VOLUME

• 07 MONITOR VOLUME

Selections

#9 SET OPTIONS ( (See Section 5.8 for procedures)

To define specific optional features and reports you want to print.

• AUTOMATIC REPORTS — TX STATUS REPORT(Transmit Status Report) — JOB CONF. REPORT (Job Confirmation Report)

• SECURE ACCESS

• POWER SAVER

• AUTO COVER SHEET

• AUTO DOCUMENT SEPARATION (if additional cassette installed)

• INDEX MARK

#10 SET-UP MEMORY ( (See Section 5.9 for procedures)

Defines how Internal Memory should be configured and used. May require a PASSCODE.

• MEMORY SAVE

• REMOTE RETRIEVAL

• RECEIVE TO MEMORY (May be PASSCODE protected)

• AUTO STORE TO MEMORY

#12 CLEAN PRINTER ( (See Section 8.6.2 for procedures)

To clean the Model 9930 each time a new Imaging Cartridge is installed.

• PLEASE WAIT FOR TEST CHARTS

• LOAD CHARTS IN UPPER CASSETTE FACE UP

• CLEANING PRINTER

Selections

2. INTRODUCTION

Congratulations on your selection of the Pitney Bowes Model 9930 facsimile system.

The Model 9930 will help you keep communication costs down while giving you sophisticated transmission capabilities with one of the fastest transmission speeds in the industry.

This Operator's Guide will help you learn your Model 9930 quickly and easily . The Quick Reference Chart, Table of Contents and Index will serve to make information on every feature available instantly. Since the Model 9930 performs many different functions, not everyone will need to learn every feature. You may wish to read only the Sections that contain the feature(s) you are interested in.

This Guide describes the Model 9930 and explains how to set up and use the system. The Guide is divided into eight other sections:

• Quick Reference Chart - lists all of the Functions selectable from the Model 9930 Main Level Menu. The Function categories and each of the selections possible under them are briefly described in this chart.

• Before Operations - describes the Model 9930 Operator's Guide and explains how to use it.

• Basic Operation - describes the basic use of the system for those who will use the system for occasional transmissions.

• Function Selections - describes the features that allow you to store phone numbers, create and edit AutoDial Jobs, set up the system, and print reports. These features are the ones that allow you to customize the system.

• Special Features and Functions - describes high level facsimile capabilities, such as PBX Access Codes, Account Codes, Mailbox Access, Relay and many more. These are powerful, standard features that save time and provide real cost savings and a high degree of system and network security.

• Optional Features - describes options which enable the Model 9930 to perform computer-based fax/scan/print and AutoDial programming functions.

• Problem Solving and Maintenance - describes the routine procedures you'll need to replace the Recording Paper and Imaging Cartridge, solve problems or order new supplies.

• Information for U.K. Users - contains all information pertinent to use of the Model 9930 within the U.K.

2.1 Recycling

Pitney Bowes is concerned about issues that affect our environment. Properly handled, all parts from our Imaging Cartridges can be recycled in some

way rather than taking up additional space in our country's landfills. To make this easier, Pitney Bowes has set up a program to provide trouble free

recycling for the Model 9930's Imaging Cartridges in the U.S. Enclosed with each Imaging Cartridge is a prepaid postage return label and a strip of adhesive tape. Simply pack the used Cartridge in the same box that contained its replacement. Seal the box with the tape, apply the return label and mail back to us with your regular mail. You may want to keep a copy of the label in the event you misplace the original. As long as it is a clear copy, the Post Office will honor the copied label.

A recycling program is currently under review in the U.K. In Canada, a Purolator slip is enclosed with each cartridge. Attach the slip to the

box and call the Purolator telephone number indicated on the slip for pick up of a used cartridge.

2.2 Nickel-Cadmium Batteries

Your machine contains nickel-cadmium rechargeable batteries and they must be recycled or disposed of properly. The batteries are charged automatically while the power is turned "ON." At the end of your machine's useful life, under various country, state and local laws, it is illegal to dispose of the batteries into municipal waste landfills.

If you are not trading your facsimile in for a new model, please contact your local Pitney Bowes Service Technician to remove the Ni Cad battery before disposing of the facsimile.

2.3 Energy Star

Pitney Bowes' desire to advise customers about the energy efficiency of our equipment not only includes the bottom lin2e savings but also evaluating our equipment's impact on the environment. Office equipment is the fastest growing electricity load in the world.

The U.S. Environmental Protection Agency (EPA) promotes energy efficiency because electricity generation contributes to air pollution, including 35 percent of all U.S. emissions of carbon dioxide. It also accounts for 75 percent and 38 percent of all U.S. emissions of sulfur dioxides and nitrogen oxides, respectively. By using more energy-efficient equipment like the new Pitney Bowes Model 9930 facsimile, we can reduce this pollution, while saving money.

Printers and fax machines are typically left on 24 hours a day, but are active only a small percent of the time. This means conventional printers and fax units can waste a lot of energy and money but the Pitney Bowes Model 9930 automatically powers down to save energy when not being used. This "sleep" feature can cut the unit's annual electricity use by over 65 percent.

As an ENERGY STAR

partner, Pitney Bowes Inc. has determined that the

Model 9930 meets the ENERGY STARSMguidelines for energy efficiency. Look for the following ENERGY STARSMlogo on the front of the Model 9930.

3. BEFORE OPERATIONS

3.1 Names of Parts

The Model 9930 has the following main components.

(1) Automatic Document Feeder (ADF) - Set the documents you want to

transmit face down on the Automatic Document Feeder. You can have up to 50 pages in the ADF at one time.

(2) Document Guides - You can adjust the Document Guides to allow you to

position different size documents in the Feeder. Standard size indications (A4, 8-1/2", B4 and 11") are printed between the Document Guides.

(3) Telephone Handset - Can be used for placing outbound calls or answering

incoming calls. Refer to Section 3.4 for more information on the Telephone Handset.

(4) Operator Control Panel (Top Cover) - The Operator Control Panel Keys

and display allow you to rapidly program the Model 9930 with a high degree of logic and ease.

(5) Original Document Return Tray - Once an original document moves

through the Document Feeder, it is stacked on this top tray. Received documents stack on the Paper Receive Tray below.

(6) Paper Receive Tray - Received documents are presented to the operator

here after the printing process has been completed.

(7) Main Front Loading Paper Cassette - Holds approximately 250 sheets of

paper and is located under the machine. The maximum thickness of a stack of Recording Paper in the Main Cassette is 1.25" (31.7mm). You can remove this Cassette by pulling it towards you.

(8) Optional Paper Supply Trays - Located under the Main Paper Cassette, two

more paper trays can be added which will hold approximately 250 sheets of paper each, or a 500 sheet paper tray can be added alone, or with a 250 sheet paper tray.

(9) Printer Cover Release Button - Press this release button on the right side

of the unit to open the Printer Cover for Imaging Cartridge and paper path access.

(10) AC 120V Power Outlet - for attachment of the Model 9930 AC Power Cord.

The Power Cord must be plugged into a wall outlet to power the system. (Note for U.K.: This is 240VAC.)

(11) ON/OFF Switch - Located at the lower right rear of the unit, this powers

the Model 9930 unit ON or OFF.

(12) RJ-11 Telephone Line Jack - A Telephone line cord connects this jack to

a similar wall jack for attachment to a phone line. (Not applicable in U.K.)

(13) RJ-11 Telephone Jack (for an extension telephone) - Used for

attachment of a customer-provided telephone. (Not applicable in U.K.)

(14) Optional V.24 Port - This port is used to connect cables if the Printer

Driver and/or HydraFax options are installed. (Call your local Pitney Bowes Office)

(15) Ringer Volume Switch -• The three-position Ringer Volume Switch allows

you to adjust the loudness of the rings generated from your unit when someone calls it. Moving the Switch increases and decreases the volume. (Not applicable in U.K.)

3.2 Operator Control Panel

1) Display Area

The two-line display has space for up to 20 characters per line. Messages that appear in the display confirm the date and time, or the current operation.

When POWER is on, the display will indicate the system status. If the display is blank, check power switch and power plug.

If ▼ or ▲ are shown in the display. Pressing the ▼ or ▲ key will shift back and forth between the previous and next screens.

2) On Line Light

Indicates that communications are occurring. The display will remain in the "System Ready" mode.

3) Out of Toner Light

The OUT OF TONER indicator will illuminate when low or out of toner.

4) Edit Jobs Key

The EDIT JOBS Key* is used to gain direct access to the Edit Jobs function. Once pressed, following selections appear on the display. 1=Add Pg, 2=Edit Dest., 3=Delete, 4=Repeat, then press NO to view 5=Change Time, 6=Print Document. These functions are used to view or modify an AutoDial Job.

*Also used as the left CURSOR Key.

5) Journal Key

Press the JOURNAL Key* to print a copy of the Communication Transaction Report or to view recent transactions on the display.

*Also used as the right CURSOR Key.

6) Directory Search Key

DIRECTORY SEARCH Key allows you to look up any one of the 200 Speed Dial numbers with a minimum of effort. Use of this feature employs three Keys — the DIRECTORY SEARCH Key, and the two Search (or scrolling) Keys, which on the Model 9930 are the COMMUNICA TION STA TUS and HELPKeys.

1. Press DIRECTORY SEARCH to access the Directory Search Function.

2. After pressing the Alphabetical One Touch Keys to specify the

alphabetical group desired, pressing the Comm Stat Key ▼ or the

Help Key ▲ will cursor to the location ID. You can enter as many

letters as you want to help define the name and reduce the

amount of scrolling with the ▼ or ▲ Keys.

3. Once the proper location is displayed, pressing the SEND/RECEIVE

Key will initiate communication.

7) Communication Status Key

The display can be switched by pressing and releasing the COMMUNICATION ST ATUS Key once for the Mode Speed, Remote ID or twice for Job # and Page #, to allow for monitoring of the transmission in progress (on line). Even if the document is being received while copying is in progress, the state of reception can be verified. The display will revert to "System Ready" after 5 seconds.

After pressing the VOICE Key, press the COMMUNICATION STATUS Key to raise the volume of the Monitor (Speaker).

8) Help Key

Press to print a brief explanation of any Key or Function you need help with. Press VOICE Key then this key to lower the volume of the Monitor (Speaker).

9) Original Key (Normal, Light, Dark)

Press the ORIGINALKey when you want to adjust for the contrast of the original document. If a document is present in the Document Feeder, each time you press the button, the display will indicate the selection.

10) Mode (Resolution) Key

Press the MODE Key when you need to adjust the transmission for a higher than normal resolution. If a document is present in the Automatic Document Feeder, each press of this button advances the display that will indicate the selection. You can also press MODE when you are programming an ID to change to symbols.

11) Photos Key

Press the PHOTOS Key when you want to send a document that contains a half-tone image (photo). An indicator will illuminate on the Control Panel.

12) Delayed Send Key

Press the DELAYED SEND Key to set up transmission jobs for delayed or immediate transmissions, to single or multiple destinations. Up to 30 jobs can be stored in the Model 9930.

13) To Memory Key

The TO MEMORY Key is used to store documents when setting up transmission jobs. Documents will be stored into memory before transmission when green LED is on.

14) Character Keys

The One Touch Keys serve as alphabetic input Keys which are used to record alphabetic position (A-Z, space and hyphen) of TTI, ID of list name, Speed Dial number names, P-Key names, etc.

15) One Touch Keys (01-30)

Press any of the 30 ONE TOUCH Keys to:

• send a document to one or more locations stored in that Key.

• poll from one or more locations stored in that Key.

• program alphabetical portion (A-Z, space and hyphen) of TTI, ID of list name, Speed Dial number names, P-Key names, etc.

16) Programmable One Touch Keys (P-Keys)

You use the last five ONE TOUCH Keys (P1, P2, P3, P4, P5) to:

• program an AutoDial job that you use frequently.

Once programmed, P-Keys are usually used for convenient execution of complex or repetitive jobs.

17) Yes Key

Press YES to:

• answer "Yes" to a prompt while you are programming

• confirm a program selection you want to enter into memory

• select a Speed Dial number for communications

• any machine function which requires the YES Key to complete the activity

18) No Key

Press NO to:

• answer "No" to a prompt while you are programming

• backspace and erase an incorrect character or number while you are

programming

19) Redial Key

The Model 9930 will remember the last random telephone number entered through the Numeric Keypad or dialed automatically by the machine. Press the REDIAL Key to immediately redial the last number called or to override an existing redial wait period. The last number dialed includes any single destination voice or fax call or the last destination of a broadcast or Program Key Job. This feature is useful in the event of busy signals or no answer.

20) Voice Key

Press the VOICE Key during a transmission when the transmitting or receiving operator wants to speak to the remote operator. After the Model 9930 transmits the last page, if the remote operator picks up his/her telephone handset, the Model 9930 will beep. When you hear the beep:

• with telephone handset, pick up handset and talk to the remote operator.

• without handset, pick up the extension phone and press the VOICE Key.

The VOICE Key is also used for On-Hook Voice Mode. This allows you to call a random non-fax telephone number or non-fax Speed Dial number or non-fax telephone number stored as a One Touch Key.

• press VOICE Key.

• enter telephone number, Speed Dial number or One Touch Key.

You will hear the remote location answer through the Model 9930 Monitor Speaker. Pick up the telephone handset or the extension phone and talk to the remote operator.

Press VOICE Key then COMM STAT Key to lower or HELP Key to raise the MONITOR VOLUME.

21) Pause Key

Press PAUSE to:

• temporarily interrupt a broadcast transmission so you can use the Model 9930

to do something else

• insert a 1- to 10- second delay in a dialing sequence while you are

programming or dialing a telephone number. The Model 9930 is usually programmed for a 5-second hesitation per pause entry. The length of each pause can be changed by calling the Pitney Bowes Facsimile Diagnostic Center listed in the back of this Guide. This feature can be changed over the phone and does not require a service call.

22) Numeric Keys

The Numeric Keys are multifunctional. That is:

• during Speed Dial Set-Up, they are used to program Speed Dial numbers

• they are to be pressed when you want to enter a phone number or Speed Dial

number from the Numeric Keypad

• certain functions will prompt you to enter a numbered response to a question

in the display

• to select Functions of the machine

• they can function as a normal telephone keypad

• when the Model 9930 is set for Pulse Dialing, the Pound Key (#) can be

pressed to temporarily switch from Pulse Dialing to Tone Dialing.

23) Function Key

Press FUNCTION to access different programmable operations from the Main Menu: AutoDial, Print Reports, Mailbox Access, Edit Jobs, Set Speed Dial, Set One Touch Keys, Set Program Keys, Set-Up System, Set Options, Set-Up Memory, and Clean Printer. These Functions are explained in detail in Section 5 and 6. You can also refer to the Quick Reference Chart in Section 1.

24) Stop Key

Press STOP to:

• cancel a transmission that is in progress

• cancel a programming action

• clear an error alarm/display

• discontinue a printing operation

• eject pages from feeder

• STOPKey will effect current job that is displayed. If transmission is occurring

from memory while "System Ready" is displayed, COMM STAT Key must be pressed before STOP Key will be effective.

Pressing STOP does not:

• stop the receiving process during a reception

• effect transmission if Auto Storage is turned on

• If Auto Storage is Off, pages are sent from ADF . Pressing STOP will interrupt

the transmission and disconnect the telephone connection. If STOP is pressed again, remaining pages will eject from the ADF.

25) Copy Key

Press the COPY Key, enter the number of copies (up to 99) and then press the YES Key to make copies or to verify the quality of an original.

26) Send/Receive Key

Press Send/Receive when you are ready to begin a transmission/reception.

3.3 Main Unit and Accessories

Unpack the Model 9930 and check that you have the following components:

1. Imaging Cartridge 6. Operator's Guide

2. Document Tray (2) 7. Speed Dial Directory

3. Telephone Line Cord* 8. Document Carrier

4. Telephone Handset & Curly Cord* 9. Supply & Paper Cassette Labels

5. Power Cord *Not available in U.K.

3.3.1 Installing the Accessories

1. Handset and Curly Cord: Connect curly cord to handset and plug other

end into the cradle. Place handset in cradle. (Not available in U.K.)

2. Original Document Return Tray: Hook the projections into the square holes at the top left side of the machine.

3. Received Document Tray: Hook the projections into the square holes at the bottom left side of the machine.

3.3.2 Accessory Part Numbers and Supply Item Numbers

The following accessories/supplies are available for the Model 9930. Listed are the Part Numbers for ordering through your local Pitney Bowes branch office. For General Ordering Information, refer to Section 8.7.1.

812-0 812-4

Imaging Cartridge Document TX/RX Tray

6435221 6433813 6436089

Power Cord Telephone Handset* Telephone Handset Cord*

6429678 or 6429679

Optional 250 Sheet or 500 Sheet Cassette

*Not available in the U.K.

3.4 Telephone Handset (not available in the U.K.)

Your Model 9930 is equipped with a built-in Telephone Handset that enables the unit to be used as a combination facsimile machine and telephone.

The Model 9930 is designed to be used on its own telephone line or it can be attached to your normal voice line and used as a desk telephone as well as an Auto Receive fax. This means that you can actually (in most cases) eliminate your existing desktop single line telephone set and replace it with the Model 9930. If you intended to use the Model 9930 as your primary telephone, you may or may not want the machine set up for automatic receiving. It can be set up either way depending upon your needs.

If you would like to be able to answer an incoming call before the Model 9930 answers, you can configure your system for Delayed Answer Mode. This allows you to determine how quickly the fax unit will answer after the phone begins to ring.

Ring Detect Count is the number of rings before the Model 9930 answers. The facsimile is able to answer after one to 9 rings. The Ring Detect Count should have been set at the time that your system was installed. If not, or if you wish to change it, it can be changed in the SET-UPSYSTEM Function (see Section 5.7).

If you always want the Model 9930 to answer, the number of rings (Ring Detect Count) should be set at 1. In this case the Model 9930 will answer immediately after the first ring. You may always want to answer incoming calls and never have the Model 9930 answer automatically. In this case, you can configure your system for Manual Receive. This is also changed in the SET-UP SYSTEM Function (see Section 5.7). The display will indicate Manual Receive once it is configured this way. All incoming calls must then be answered by picking up the Telephone Handset. If the incoming call is a facsimile transmission, then press the SEND/RECEIVE Key on the Operator Control Panel.

3.5 Imaging Cartridge

The printing system employed by the Model 9930 drastically reduces operator involvement and service calls. Except for Recording Paper, the Imaging Cartridge is the only other supply you'll ever need.

The imaging technology is extremely reliable. Each time you replace the Imaging Cartridge, you actually are replacing the whole printing mechanism. There is no chance for system wear or deterioration.

A. The transmission settings of the sending machine

Mode = Normal/Fine/Extra Fine Original = Normal/Dark/Light Photos = On/Off

The transmission settings are actually determined by the sending machine. For example, if the document is sent in the Normal Mode, it will be received in Normal Mode on your machine, and so on. If documents are sent to you in the Fine or Extra Fine Modes, the resolution will be higher and more toner will be used.

Likewise, if the sending machine is set for a Normal Original, your unit will receive in the same manner. If the sender changes the Original setting of the transmission, your received copies may be darker. This would also result in your machine using more toner.

When a sending machine transmits pictures or graphics to you in the Photos Mode, your Model 9930 will also use more toner than normal.

Since your unit is not able to control any of these Modes while receiving, the amount of toner you use is therefore somewhat controlled by the sending machine(s).

B. The type of document(s) being transmitted to you

The Imaging Cartridge yield of approximately 10,000 copies may actually vary according to the print density of the documents being received. Pages that contain more data or black coverage will result in fewer pages per Imaging Cartridge.

3.5.1 Low Toner and No Toner Receiving

This feature allows the Model 9930 to guard against lost pages or documents if toner runs low. In most cases, this guarantees that all pages sent to your machine will be either printed or saved in memory for printing at a later time.

The machine actually senses low toner well in advance of complete toner depletion and the unit will let you know when toner is needed in two ways:

1) Aform is automatically printed when toner becomes low. Fill out the form and

either fax or call the number listed in Section 8.7. This form may also be printed by following directions Section 5.6.1 (Printing a Report on Demand). (Not available in U.K.)

2) Additionally, as soon as a low toner condition is detected, the Toner Indicator

near the display on the Operator Control Panel will begin blinking. Enough toner still remains in the Imaging Cartridge to print approximately 250 pages. Aspecial sensor automatically sends incoming pages to memory when the toner out condition is detected. Conveniently, in the U.S. and Canada, the Pitney Bowes toll free supply line telephone number is displayed when the toner becomes depleted. In the U.K. a number to call is listed. The following messages will appear in the display:

The Toner Indicator light will continue to blink. After the Model 9930 prints another 250 copies (approximate), the Toner Indicator

will remain steadily lit. If the Model 9930 detects this secondary low toner situation while printing a page from memory, the rest of the document will either remain in memory or continue to be received into memory. Likewise, all subsequent documents will be received into memory.

All documents in memory will be automatically printed when the Imaging Cartridge is replaced.

If the Toner Indicator remains steadily lit, it means the unit is completely out of toner and the following messages will appear in the display:

TONER ALMOST EMPTY

XXX PRINTS REMAIN

FOR REPLACEMENT

CALL SUPPLY NUMBER

DATE/TIME

SYSTEM READY

TONER EMPTY

PRINTER NOT USEABLE

FOR REPLACEMENT

CALL SUPPLY NUMBER

DATE/TIME

SYSTEM READY

NOTES:

1. Multitasking lets the Model 9930 answer the telephone even while the unit is

printing from memory. Incoming documents can be temporarily received into memory for printing as soon as printing of the current document is complete.

2. If the secondary low toner situation occurs and the remaining pages and

future documents are then received into memory, there may not be enough available memory to receive the entire transmission. The Model 9930 will receive until memory becomes full and then the telephone connection will automatically disconnect. The Model 9930 will then not be able to receive until the Imaging Cartridge is replaced. If this occurs frequently, you should consider upgrading to one of the other Memory Options available from Pitney Bowes (see Section 3.7.2). Should you feel that it is necessary to upgrade the Memory size of your Model 9930, please call your Pitney Bowes Sales Representative to place an order for the appropriate size.

3. A72-hour Battery Back-up Option is available for the Model 9930 (see Section

3.7.3).

3.6 Loading Paper

Anyone can add paper to the front loading, easy to access paper cassette(s) of the Model 9930 with minimal effort. Installation of one or two different sizes and/or quantities of paper is a simple procedure. If receiving volumes increase over time, add another cassette.

With possibly three cassettes present, there is no receiving guesswork. Once the machine is set up and the paper is installed in the cassettes, the Model 9930 decides whether reduction is necessary to fit onto any letter-size paper. Or, if legal paper is installed, in the second or third cassette, the unit may decide that a received image might be best suited to print on legal size if too big for letter-size.

To load the Main Paper Cassette:

1. Pull the Cassette completely out from underneath the front of the fax unit.

2. Select a supply of approximately 250 sheets of paper (maximum) to install in the Main Paper Cassette. Then, while holding the stack loosely, tap the edge of the stack against a flat surface to align the edges.

3. Adjust the paper length guide.

4. Adjust the paper width guide.

5. Push the pressure plate until it is locked down.

6. (1) Slide the paper stack into the cassette from

the front.

CAUTION: Make sure that the paper is set under the clips and does not extend over the full indication line on the Paper Width guide. Capacity is 250 sheets of 20 lb. paper. For paper specifications, refer to Section 3.8.1.

(2) Place the proper paper size label (LTR,

LGL, A4) onto the front of the cassette.

7. Firmly, but gently, reinstall the cassette into the

machine.

3.7 Memory Features

3.7.1 Standard Memory (Internal Memory)

The standard one megabyte (1 MB) Internal Memory of the Model 9930 can store approximately 70 pages. The Model 9930 uses this memory to store pages for such capabilities as broadcasting to multiple locations, receiving documents into memory, as well as Mailbox and Relay Functions.

The Model 9930 has another type of memory called "System Memory." This is a standard feature on all Pitney Bowes fax machines. System Memory retains all of the programmable system configuration information in the event of power failure. System Memory will hold all configurations for a minimum of 72 hours. In most cases it can actually hold information for several weeks or months.

This means that if you should have to disconnect your machine from the electric supply for any reason, you should not have to reprogram Speed Dial numbers, One Touch Key (List) numbers, Time, Date, Names, etc.

Internal Memory allows your fax unit to perform many very sophisticated functions, such as:

• Receive to Memory

• Out of Paper Receive

• Low Toner Receive

• Transmission from Memory (to single or multiple locations, either immediately or delayed)

• Multitasking

• Automatic Reduction of Received Documents

• Delayed Communications (sending and polling)

• Private Mailboxing

• Making Multiple Copies

The first three memory functions listed above allow you to receive all or part of a document into memory when the paper supply is empty or when the toner supply is low.

Y ou're always assured of receiving a document even if your supplies (toner and/or paper) have become depleted.

Internal Memory also allows the Model 9930 to perform multiple tasks at the same time. As an example, you can scan a document to memory and receive a document at the same time. This multitasking eliminates the need for operators to wait by the machine, reduces input bottlenecks and increases throughput.

NOTE: Feature performance is dependent on the amount of available memory. Actual page capacity may vary according to document density. Number of pages is based upon ITU-T Test Chart #1.

3.7.2 Optional Memory

Additional Memory Options are available for the Model 9930, including the following:

Your unit may have been ordered with one of these Memory Options. You can also quickly determine the size of your installed Memory Options (if any) by printing a System Set-Up Report (see Section 5.6.1 for instructions on printing this report).

Once you have printed a System Set-Up Report, check the first line item under the MEMORY SET section (Memory Set line item #01.) Should you feel that it is necessary to upgrade the memory size of your Model 9930, please call your Pitney Bowes Sales Representative to place an order for the appropriate size.

3.7.3 Optional Battery Backed-Up Memory

A 72-hour battery back-up option is available for the Model 9930. Should you feel it is necessary to upgrade your unit with this amount of battery

back-up protection, please call your Pitney Bowes Sales Representative to place an order.

Once you have ordered this Option, Pitney Bowes will install it in your fax unit and verify that it is working properly.

Additional Memory

Card Size

Additional Number

of Pages

Total Number

of Pages

1 megabyte

2 megabytes

4 megabytes

8 megabytes

165

335

670

155

235

405

740

3.8 Documents

3.8.1 Acceptable Size and Thickness

3.8.2 Acceptable Number of Documents

A maximum of 50 documents can be set on the Automatic Document Feeder at one time. Adjust the Document Guide to make sure the document is centered in the ADF.

NOTES:

1. Transmission time is increased on documents with pictures or large dark areas

2. Make sure that correction fluid has dried before transmitting or copying.

3. If using "Post It" notes or the like, make sure the glued edge is being fed into the fax unit first.

4. Printing outside the prescribed range may not be transmitted successfully.

5. Do not use paper that is pressure sensitive, glossy, wrinkled, curled or folded too thin (onionskin, airmail), too thick, smaller than 5"x5"(127mm x 127mm), cloth or metal. Make a photo copy first and then send the copy or place original in a Document Carrier. Document Carriers should be sent one at a time.

3.8.3 Image Quality (Mode Key)

Pressing the MODE Key on the Operator Control Panel sets the mode or image resolution. Since most documents can be sent in NORMAL mode, NORMAL will always appear in the display whenever a document is first placed in the ADF. You can select FINE or EXTRA FINE Mode (by pressing the MODE key) before you send a document in order to improve the appearance of the transmitted page.

Maximum Width/Length:

Minimum Width/Length:

Thickness:

Effective Scanning Area Effective Printing Width:

11.75" x 78.7" (297 mm x 2,000 mm)

5.8" x 5" (148 mm x 128 mm)

Single Page: 12 to 30 lbs.

0.0024"to 0.006" (0.06mm to 0.015mm) Multiple Pages: 12 lbs. to 20 lbs.

0.0024" to 0.0048" (0.06mm to 0.012mm)

9.92" (252 mm)

8.20" (208 mm) (A4: 202mm)

NORMAL: For documents with standard size characters. FINE: For documents with relatively small characters or thin lines.

EXTRA FINE: For documents with detailed lines and characters. The receiving

party must possess Extra Fine capabilities (Pitney Bowes proprietary and/or ITU-T standard) in order to benefit from this mode's feature. If not, the reception will be accomplished in the Fine Mode. If it is necessary to receive in ITU-T Extrafine, call the Pitney Bowes Diagnostic Center to have this feature turned on. Installation of 2MB, 4MB or 8MB memory is necessary. The standard 1MB Memory Card is not sufficient.

The selected transmission Mode also determines the speed at which the page is sent. The finer the Mode, the longer it will take to transmit a page.

3.8.4 Contrast (ORIGINAL Key)

When transmitting dark documents, selecting DARK will allow the received copy to be printed lighter than the original. When transmitting light documents, selecting LIGHT will allow the received copy to be printed darker than the original. Place the document in the ADF face down then press the ORIGINAL Key. The indicator corresponding to the selected level of contrast will illuminate.

3.8.5 Working with a Photo

The Model 9930 has a 64-shade gray scale scanning capability, providing high quality halftone reproduction print quality. What is sent is what is received. You can send or copy a document that contains a photograph (or halftone) by pressing the PHOTOS Key on the Operator Panel. When the PHOTOS Key is selected, the Mode indicator will automatically advance to FINE. To enhance image quality , you may press the MODE Key if you desire higher or lower image resolution.

3.8.6 Automatic Reduction

The Model 9930 was shipped with a 250-sheet universal paper cassette adjustable for letter, legal or A4 paper and the Print Auto Reduction ON. Each page of a received document is first stored in memory. Based on the document length the Model 9930 will then automatically calculate the suitable Reduction Ratio to enable the entire document to print on a single page. It will reduce only the amount necessary for everything to print. If you turn the Auto Reduction OFF (see Section 5.7.1, Step #44) all documents will be received at their full size and no reduction will occur.

3.8.7 Effective Printing Area

The Model 9930, like all plain paper imaging products (copiers, laser printers, laser fax units, and ink jet printers), contains certain borders or print margins where no printing can occur. The Effective Printing Area is therefore somewhat smaller than the actual size of the Recording Paper loaded in the Model 9930.

There are some special applications which may require setting the Reduction Ratio to a lower amount than 100%. In the event you notice that your machine is consistently losing information along the page edges because of the above margin requirements and Effective Printing Area, the Reduction Ratio can be changed from 100% to some lower percentage. Please consult your local service representative or call the Diagnostic Center (refer to Section 8.8).

3.8.8 Copying a Document

You can use the Model 9930 to make convenience copies of a document. You should also make a copy of a document that is of questionable quality to verify what the reception quality will be before you send it.

To copy a document:

NOTES:

1. If you wish to make a single copy, you can just press YES or COPY a second

time during Step #3 above instead of entering 1 on the Numeric Keypad. If you follow this procedure, the document will not be sent to memory first.

2. If you are making several copies of a multi-page document, the display will

inform you of the copying status. The page being printed and the document number being copied will be displayed.

3. Making multiple copies is dependent upon available memory.

Do This T h i s Happens

1. Insert the document face down in the Document Feeder.

2. Press COPY

MODE/NORMAL

ORIGINAL/NORMAL

HOW MANY COPIES? MAX (99) __ __

COPY

PAGE.1

4. BASIC OPERATION

This Section describes the basic operating instructions of the system. It also describes the procedures an occasional Model 9930 user needs to send, receive or poll documents.

4.1 Turning on the Power

Once the Model 9930 has been set up, you should check the display on the Operator Control Panel to be sure SYSTEM READY is displayed. If it's not, press the ON/OFF switch at the lower right rear of the system. You should keep the power ON at all times.

When the system is waiting to be used, you'll see the current date and time in the display. This is called the System Ready Mode.

System Ready Mode

You'll see an indication of the amount of memory that is available when you load a page in the Automatic Document Feeder.

4.2 Terminology

4.2.1 "Help" Key

The Model 9930 has an industry first - a unique HELP Key which is located below the display on the Operator Control Panel.

Whenever this key is pressed, the user will be prompted by a display message to press the Key or enter the Function they need assistance with. After pressing the desired Key or reaching the desired Function, the Model 9930 will print an explanation of the Key, feature or Function in question. The printed material contains descriptive information as well as important programming guidelines.

4.2.2 "Priority Interrupt" Feature

The Model 9930 allows an operator to immediately interrupt any transmission in progress. Perhaps a more important document must take priority, or a transmission in progress was inadvertently programmed with the incorrect destinations or maybe the wrong document is being sent. Whatever the reason, rather than waiting until the end of the current transmission, the user can quickly interrupt any transmission with ease.

JAN 15 1998 10:00

SYSTEM READY

JAN 15 1998 10:00

MEMORY AVAILABLE 100%

First, to stop a transmission, the COMMUNICATIONS STATUS Key must be pressed to verify that the current transmission is the one that should be halted. Then, following the prompts, the user presses the STOP Key (and then confirms by pressing YES). The transmission is halted and the interrupted document is then deleted from memory, unless the 9930 is programmed to save stopped transmissions. (Call the Diagnostic Center if you wish to save the stopped transmission in memory.) The remote receiving machine is also notified that the sender pressed the STOP Key. If the 9930 is set to save stopped or incomplete transmissions, incorrect jobs can be deleted or corrected (refer to Section 5.4 to Edit Jobs).

The Pause key can be used also to temporarily interrupt a transmission. By pressing the Pause key while a transmission is in progress, the display will read, "Pause Request." "Paused" will show on the display once the transmission has been paused. During this time a priority transmission can be sent. The paused transmission will resume automatically after 5 minutes or if STOP is pressed.

4.2.3 Automatic Daylight Time Shift (Not available in U.K.)

The automatic daylight/standard time shift is a newly added feature to the Pitney Bowes Facsimile machines. You will not have to be concerned with changing the time on your unit. The yearly time shifts will be consistent at least through the year 2005. It will occur on the first Sunday of April (one hour ahead) and the last Sunday of October (one hour back). This feature can be disabled by your Service Representative or the National Diagnostic Center for states or countries that do not comply.

4.2.4 Multiple Selectable Transmit IDs

The 9930 allows you to set up to 25 different Transmit IDs. A user's personal ID can be chosen while setting up a document transmission. The machine's default ID is used if one is not selected. The ID is used in the traditional "FROM" section of the identification banner at the top of each transmitted page. It is also used in the "FROM" box on the Automatic Cover Sheet (if this feature is activated). Multiple IDs provides a personal touch to the Model 9930 if it is shared by numerous users in an office or department. See Section 5.7.1.

4.2.5 Remote Retrieval

This feature allows you to retrieve documents received into the 9930's memory (except Mailboxes and pending jobs) from a remote fax. If turned on in the Set Up Memory Function (see Section 5.9), all documents will be received into memory. To retrieve them you must know the 9930's polling passcode (see Section 5.7.1, Step #17, Setting Up the System). The passcode is used for securing the remote retrieval feature. You must have Touch Toneô service. Call your 9930 and immediately after the receive tone stops; enter #**#XXXX* (XXXX is polling passcode) from the keypad. After the solid ready tone, press Send/Receive to receive the documents from the 9930. All documents in the 9930's memory will be erased after being received by the remote facsimile.

4.3 System Set-Up

Since a Pitney Bowes Customer Service Representative probably unboxed and installed your Model 9930, your basic System Set-Up Definitions should have already been programmed for you. If your machine has already been installed, you can begin transmissions as soon as you turn on the power. Refer to Section

4.4 for instructions on Sending a Document. If the Pitney Bowes Customer Service Representative has not programmed these

Set-Up Definitions for you, you may want to program them before sending a document. This is not necessary to begin a transmission, but if it is done prior to any sending and receiving, the Model 9930 can help you keep records of all documents from the very beginning.

For example, the built-in clock keeps the exact date and time, and your Transmit ID (TTI) and Fax Telephone Number help identify you when you send or receive documents.

The System Set-Up Definitions that can be addressed in the System Set-Up Function are:

• DATE & TIME • RING PATTERN

• TRANSMIT ID (TTI) • RING DETECT COUNT

• FAX TEL NUMBER • AUTO RECEIVE

• POLLING PASSCODE • REDIAL COUNT

• JOURNAL DISPLAY • REDIAL INTERVAL

• JOURNAL ID FIELD • AUTO REDUCTION

• JOURNAL PRINTING TIME • BEEP VOLUME

• JOURNAL SEND • MONITOR VOLUME

Take a few moments to refer to Section 5.7 - Setting Up the System - to configure the above definitions if they have not been configured already.

4.4 Sending a Document

The Model 9930 provides you with ten different methods of sending a document. For single transmissions, you can:

• dial through the Numeric Keypad, also referred to as on-hook dialing

• enter a Speed Dial number through the Numeric Keypad

• press a One Touch Key

• dial with a Programmable One Touch Key (P-Key)

• press the Delayed Send Key

• program an AutoDial Job

• dial manually from an extension telephone (off-hook dialing)

• dial manually from the Model 9930 Telephone Handset (off-hook dialing)

• Voice Request Dialing

Each of these methods is described here. Your Model 9930 is configured with memory. When sending a document by any of the above methods (with the exception of sending by Dialing Manually and Voice Request Dialing), all pages are automatically sent to memory before being transmitted. The "Auto Storage" memory option can be deactivated by you. Refer to Section 5.9.

4.4.1 Dialing through the Numeric Keypad (also referred to as on-hook dialing)

To dial through the Model 9930 Numeric Keypad:

Do This

1. Insert the document face down in the Automatic Document Feeder.

2. Enter the phone number by touching the Keypad Keys. Example: Enter 555 3495.

NOTE: If your phone system requires an access number to reach an outside line, enter it first, followed by a pause (press the Pause Key represented by a "-" in the phone number). Example: 9-555 3495.

3. Press SEND/RECEIVE.

If multiple IDs have been programmed, enter ID (1-24) otherwise the Default ID will be used.

If the line is busy, the Model 9930 will automatically redial the destination. This display appears between redial attempts (alternates with the System Ready display). You may override an existing redial wait period by pressing the "Redial Key".

This Happens

The numbers appear in the display.

If no connection is made after all redial attempts, the following message will appear briefly in the display:

Then an Incomplete Dial message automatically prints. The LINE BUSY display returns until an operator presses the STOP Key.

MODE/NORMAL

ORIGINAL/NORMAL

555-3495

SELECT TRANSMIT ID

ENTER # OR ▼▲

CMD #001 TO MEMORY

PAGE 1

(DATE/TIME)

LINE BUSY

INC. DIAL MESSAGE

PRINTING NOW

NOTES:

1. The Model 9930 was set at 3 redials at 3 minute intervals when the machine was shipped. If you want to change the number of redials (0-15 attempts) or the interval between redial attempts (1-10), refer to Section 5.7.1, Step #40.

4.4.2 Dialing with a Speed Dial Number

A Speed Dial Number is an abbreviated way of entering a phone number. If you frequently send documents to the same location, you can store the number as a three-digit Speed Dial number, and simply enter the Speed Dial Number from the Numeric Keypad. Each number you store can be up to 36 digits including pauses. A total of 200 Speed Dial numbers may be programmed. See Section 5.1 for procedures to store a Speed Dial number.

To dial using a previously stored Speed Dial number through the Keypad:

The system will automatically begin sending after a 5-second pause. This pause can be eliminated by pressing SEND/RECEIVE Key immediately after YES in Step #2.

You will hear the dialing sequence and answer tone through the Monitor Speaker. When the remote fax is detected the Monitor will turn off and the document will be sent to the Speed Dial location. If the line is busy, the Model 9930 will automatically redial the destination. The Model 9930 is set at 3 redials at 3minute intervals. If you want to change the number of redials (0-15 attempts) or the interval between redial attempts (1-10) refer to Section 5.7.1, Step #40. If no connection is made after all redial attempts a Tx Status Report automatically prints.

Do This

1. Insert the document face down in the Automatic Document Feeder.

2. Enter the 3-digit Speed Dial number from Numeric Keypad. If a mistake is made, press NO to backspace

and erase incorrect digits or use the Cursor Keys to move the cursor to the incorrect digit and simply enter the correct digit. Press YES. If multiple IDs have been programmed, enter ID (1-24) otherwise Default ID will be used.

This Happens

MODE/NORMAL

ORIGINAL/NORMAL

120

4.4.3 Dialing with a One Touch Key

The 35 One Touch Keys on the Operator Panel allow you to store and use any combination of Speed Dial numbers that you need to use on a regular basis. You can store multiple Speed Dial numbers (or just one number) in each One Touch Key. One Touch Keys allow you to send a document to numerous locations by pressing only one Key. See Section 5.2 for the procedures to store a One Touch Key.

To dial using a previously stored One Touch Key:

Since Auto Storage defaults to ON, the document is sent to memory first. If you do not wish to have documents sent to memory before being transmitted, refer to Section 5.9.1, Step #5. If Auto Storage is OFF and multiple destinations are programmed in One Touch, the document will store to memory.

If the line is busy, and the One Touch Key is only programmed with one Speed Dial Number, the Model 9930 will automatically redial the destination.

When multiple destinations are programmed in the One Touch Key, the Model 9930 will begin dialing the first number on the list. If there are additional destinations programmed, the Model 9930 will dial the next telephone number on the list, even if the first destination number was busy . After all numbers have been called, all incomplete stations will be redialed.

Do This

1. Insert the document face down in the Automatic Document Feeder.

2. Press the appropriate One Touch Key containing the destination you want to send the document to.

The 5-second pause can be eliminated by pressing SEND/RECEIVE Key immediately.

3. If Multiple ID # has been turned on , scroll to desired ID #01 to 24. Press YES. Otherwise the Default ID # will be used. See Section 5.7.1 for programming information.

This Happens

MODE/NORMAL

ORIGINAL/NORMAL

#01: MARKETING

SELECT TRANSMIT ID

ENTER # OR ▼ ▲

CMD #09 TO MEMORY

PAGE.1

TX STATUS REPORT

PRINTING NOW

(Not in the U.K. version.) The Model 9930 is set at 3 redials at 3-minute intervals. If you want to change the number of redials (0-15 attempts) or the interval between redial attempts (1-10) refer to Section 5.7.1, Step #40. If no connection is made after all redial attempts a Transmit Status report automatically prints.

4.4.4 Dialing with P-Keys

The five P-Keys (Numbers P1, P2, P3, P4 and P5) on the Model 9930 allow you to store a frequently used AutoDial job. Once programmed, you can enter the job by pressing the P-Key. P-Keys can be reprogrammed with new sets of jobs any time and can perform other functions as well as sending to one or several locations. See Section 5.5 for procedures to program a P-Key.

To dial with a previously programmed P-Key.

Do This

1. Insert the document face down in the Automatic Document Feeder.

2. Press the appropriate P-Key, Example: Press P3.

3. If Multiple ID has been turned ON, scroll to desired ID #01 to 24. Press YES. Otherwise Default ID will be used. See Section 5.7.1 for programming information.

This Happens

MODE/NORMAL

ORIGINAL/NORMAL

PK3: REGIONS

JOB#09 TO MEMORY

PAGE.1

TX STATUS REPORT

PRINTING NOW

SELECT TRANSMIT ID

ENTER # OR ▼ ▲

4.4.5 Dialing by Pressing the DELAYED SEND Key (Quick AutoDial)

The Model 9930 has a DELA YED SEND Key for setting up delayed or immediate; single or multiple transmission jobs. On the Model 9930, up to 30 jobs can be entered through the DELA YED SEND Key. You can program delayed jobs by any one of the following methods:

• random phone number entered by touching Numeric Keypad Keys

• previously stored Speed Dial number from Numeric Keypad

• press previously programmed One Touch Key To program a job using the DELAYED SEND Key:

Do This

1. Insert the document face down in the Automatic Document Feeder.

2. Press the DELAYED SEND Key.

3. Enter a destination by either entering a phone number from the Numeric Keypad or entering a previously stored Speed Dial number; or pressing a previously programmed One Touch Key.

If a mistake is made, press NO to backspace and erase incorrect digits or use the Cursor Keys to move the cursor to the incorrect digit and simply enter the correct digit.

4. Press YES (press YES a second time if you entered a Speed Dial destination).

5. Press YES and enter another number. Repeat until all destinations are entered. Press NO to go on.

This Happens

MODE/NORMAL

ORIGINAL/NORMAL

ENTER DESTINATION #

ENTER DESTINATION

01:MARKETING

ANOTHER NUMBER?

ENTER TIME

_ _:_ _

If the line is busy, and the DELAYED SEND Key is only programmed with one destination, the Model 9930 will automatically redial the destination.

When multiple destinations are programmed, the Model 9930 will begin dialing the first number on the list. If there are additional destinations programmed, the Model 9930 will dial the next telephone number on the list, even if the first destination number was busy. After all numbers have been called, all incomplete stations will be redialed.

The Model 9930 is set at 3 redials at 3-minute intervals. If you want to change the number of redials (0-15 attempts) or the interval between redial attempts (1-

10) refer to Section 5.7.1, Step #40. If no connection is made after all redial attempts a Tx Status Report automatically prints.

4.4.6 Dialing by Programming an AutoDial Job

A programmable AutoDial job is a transmission (or polling) instruction you enter from the Operator Control Panel. Although this dialing method can be used for single facsimile transmissions, it is typically used for more complex jobs to transmit (or poll) a document to one or more locations at any specified time within a 24-hour period.

On the Model 9930, as with the DELAYED SEND Key, up to 30 jobs can be entered by the AutoDial method. Refer to Section 5.3 for the procedures to enter other types of Programmable AutoDial Jobs.

Do This

6. Enter the time to send the document by pressing the appropriate Numeric Keypad numbers, using the 24hour time clock, and then press YES. Or just press YES to begin sending immediately.

7. If multiple ID is turned on, select Transmit ID: 01 to 24 . Otherwise Default ID will be used. See Section 5.7.1

for programming direction.

This Happens

ENTER TIME

10:45

SELECT TRANSMIT ID

ENTER # OR ▼ ▲

JOB# __TO MEMORY

PAGE.1

Do This

1. Insert the document face down in the Automatic Document Feeder. Then press FUNCTION twice.

2. Press YES.

If Polling is desired, Press ▼ or Number 6 to select POLL.

3. Press 1, then press YES.

4. Enter one of the following: a phone number (up to 32 random numbers) from the Numeric Keypad; a Speed

Dial number; or a One Touch Key. If a mistake is made

while entering a number from the Keypad, press NO to

backspace and erase digits or use Cursor Key to move

to the incorrect digit and simply enter the correct digit.

5. Press YES after checking that your entry is correct (if you entered a Speed Dial number, press YES a second time).

6. Press YES and enter another number by one of the methods mentioned in Step #4 above. Repeat until all numbers are entered. Then press NO to continue with the rest of the programming procedure.

7. Enter the number of pages then press YES, or just press YES to send all the pages in the Feeder.

8. Enter the number corresponding to the correct Mode and then press YES. Or just press YES for Normal Mode.

9. This feature is defaulted OFF on the 9930, the Diagnostic

Center will turn it on if you wish. If you would like the remote fax to print more than one copy and that location has multicopy capabilities, press YES. Enter the number the remote fax should make and press YES, or press NO for no copies.

This Happens

The appropriate telephone number, Speed Dial number or One Touch Key number appears in the display.

AUTO DIAL?

ENTER YES OR NO

1=SND 2=RCV 3=RELAY 4=SND/RCV 5=MAILBOX

6=POLL

ENTER DESTINATION #

ANOTHER NUMBER?

HOW MANY PAGES?

__ __

1=NORMAL 2=FINE 3=EXTRA FINE

REMOTE MULTI-COPY?

# COPIES, MAX 10

ENTER TIME

_ _:_ _

NOTES:

1. If multiple destinations (Speed Dial numbers) are programmed in the AutoDial job, the Model 9930 Series will begin dialing the first Speed Dial number on the list. If there are additional destinations programmed, the Model 9930 will dial the next telephone number on the list, even if the first destination number was busy. After all numbers have been called all incomplete stations will be redialed.

2. The Model 9930 was set at 3 redials at 3 minute intervals when the machine was shipped. If you want to change the number of redials (0-15 attempts) or the interval between redial attempts (1-10), refer to Section 5.7.1, Step #40.

3. Refer to Section 5.4 for procedures to cancel or edit an AutoDial Job.

Do This

10. Enter the time to send the document and then press

YES. Or just press YES to begin sending now.

11. If multiple ID is turned ON, enter the Transmit ID

number you wish document sent from or scroll up or down to select appropriate ID previously programmed. Press YES. The Default ID will be used if no action is taken within 5 seconds.

NOTES:

1. If the line is busy, and the AutoDial Job is only

programmed with one destination, the Model 9930 will

automatically redial the destination.

2. If no connection is made after all redial attempts a Tx

Status Report automatically prints.

This Happens

SELECT TRANSMIT ID

ENTER # OR ▼ ▲

JOB #01 TO MEMORY

PAGE.1/20

TX STATUS REPORT

PRINTING NOW

4.4.7 Dialing Manually from the Model 9930 Handset (off-hook dialing)

You can use the Model 9930 Telephone Handset to dial manually according to the following instructions:

4.4.8 Voice Request Dialing

Although these optional dialing methods can be used for facsimile transmission, they are typically used for placing Voice calls.

Do This

1. Insert the document face down in the Automatic Document Feeder.

2. Lift the Telephone Handset.

3. Enter the phone number by pressing the Numeric Keypad Keys. Example: Enter 5553495

NOTE: If your phone system requires an access number to reach an outside line, enter it first, followed by a pause (press the Pause Key — represented by a "-" in the phone number). Example: 9-5553495.

4. When you hear the answer tone, press SEND/RECEIVE and then hang up the Telephone Handset.

NOTE: If the line is busy, hang up the Telephone Handset. Try again several minutes later by pressing the REDIAL

Key.

This Happens

The numbers appear in the display. The 9930 will automatically dial the destination.

The document is sent to the destination shown in the display.

MODE/NORMAL

ORIGINAL/NORMAL

(DATE/TIME) PHONE OFF HOOK

5553495

A. For dialing with the Model 9930 Telephone Handset OFF-HOOK.

B. For Voice Communication with the Telephone Handset ON-HOOK.

Do This

1. Pick up the Model 9930 Telephone Handset.

2. Dial the telephone number from the Model 9930 Numeric

Keypad.

3. After the conversation, hang up the T elephone Handset, or begin a fax communication by pressing SEND/RECEIVE and hanging up.

After pressing SEND/RECEIVE, if pages are set in the Feeder, the Model 9930 will begin sending when the remote fax machine's Ready Tone is detected. If there

are no pages in the Feeder, the Model 9930 will attempt

to poll (receive).

This Happens

You hear a dial tone.

The telephone number appears in the display as it is entered. Dialing will take place exactly like a regular phone (there is a slight delay before the dialing sequence and tones are heard).

Do This

1. Press the VOICE Key.

2. Enter the destination by either entering a phone number

from the Numeric Keypad or entering a previously stored Speed Dial number; or pressing a previously programmed One Touch Key. Press SEND/RECEIVE Key.

When dialing begins, you hear the dialing sequence through the Monitor Speaker

3. When you hear the party answer, lift the Model 9930 Telephone Handset and begin talking. If facsimile communication is desired after the conversation, press the SEND/RECEIVE Key. When you hear the remote fax machine's Ready Tone, then hang up.

This Happens

The number appears.

If the remote handset is not picked up within five minutes, the Model 9930 will automatically disconnect the line.

VOICE MODE

ENTER TEL. #

DIALING NOW

5553495

NOTES:

1. If an error is made in entering telephone numbers (when using on-hook dialing), corrections can be made by pressing NO to backspace and delete, or by using the Cursor Keys to move the cursor to the incorrect digit. When the cursor is in the position at the point of error, simply enter the correct digit(s) and press SEND/RECEIVE.

2. If there is no answer or the line is busy, the Model 9930 will remember the last number dialed. To call the last telephone number dialed, simply press the REDIAL Key.

3. Y ou can press the VOICE Key during transmission or reception when you want to speak to the remote operator. When the sending or receiving is completed, both fax machines (yours and the remote one) will beep continually. If you and the other operator each lift the Telephone Handset you may speak to each other without placing another call. When the conversation has ended, hang up the Telephone Handset(s).

4. In the U.K., the telephone can be used for dialing as well as the numeric keypad on the facsimile machine.

4.5 Receiving a Document

Receiving a document on your Model 9930 is a simple procedure. Different steps may have to be followed depending upon your unit's receive configuration.

The following configuration choices are available to you.

1. Auto Receive Fax (This is the way your Model 9930 was configured when it was shipped to you):

Configuration:

System Set-Up Definition — Auto Receive — YES (or ON) System Set-Up Definition — Ring Detect Count — 1

If you have a phone line dedicated to the fax and you keep the unit on Automatic Receive, when receiving, your unit will automatically answer all incoming calls after the first ring. It will act as though all incoming calls are fax calls. All documents will automatically be received to memory before printing. Additionally, if the Model 9930 Series paper supply runs out, the remainder of any document being received will automatically be received into memory for printing at a later time. Subsequent documents will also be received into memory until memory becomes full or until the paper supply is replenished.

2. Delayed Answer Mode:

Configuration:

System Set-Up Definition — Auto Receive —YES (or ON) System Set-Up Definition — Ring Detect Count — 2, 3, or up to 9

If you would like to be able to answer an incoming call before the Model 9930 answers, you can change the Ring Detect System Set-Up Definition and configure the Model 9930 for Delayed Answering. The Ring Counter can be set at any number from 1 through 9. Setting it at a higher number than 1 will instruct the Model 9930 as to how many rings it will wait before answering incoming calls. The Ring Counter on your Model 9930 should have been set at 1, which means that it will answer after the first ring. Refer to Section 5.7.1, Step #36 for procedures to change this System Set-Up Definition.

If you answer the call before the Model 9930 answers, you can speak to the person if it is a voice call. If it is an incoming fax call and you hear a fax sending tone on the line when you pick it up, you can still receive a fax by first removing any pages from the Automatic Document Feeder and then pressing the SEND/RECEIVE Key.

If you do not answer the call by the number of rings you select in the Ring Detect Count, the Model 9930 will answer the call and assume that it is an inbound fax call. Just as with the original settings, all calls will be received into memory first and Out of Paper Receive and Out of Toner will still work.

3. Manual Receive Mode:

Configuration:

System Set-Up Definition — Auto Receive — NO (or OFF) System Set-Up Definition — Ring Detect Count — Selectable (1 through 9)

You may want to answer all incoming calls and never have the Model 9930 answer automatically. In this case, you can configure your system for Manual Receive by turning the Auto Receive System Set-Up Definition OFF (or changing it from YES to NO). The display will indicate Manual Receive. Refer to Section

5.7.1, Step #39 for procedures to change this System Set-Up Definition.

If and when you press the SEND/RECEIVE Key to receive a fax on your Model 9930, the document can still be received into memory before printing. Additionally , if you step away from the machine while it is receiving and it runs out of paper, the rest of the document will be received into memory for printing at a later time.

4.5.1 Receiving to Memory

70 pages of Internal Memory (1MB) is standard on the 9930 See Section 3.7.2 for Memory Upgrade Options.

There are two methods of Receiving to Memory . The normal "Automatic" method enables Automatic Reduction to occur. The other method enables the unit to "Receive to Memory" exclusively.

A. Automatic Receive to Memory:

The Model 9930 normally receives all documents into memory automatically before printing. This allows your machine to determine the length of each incoming page so it can be reduced to fit onto a single page whenever possible.

B. Receive to Memory Exclusively:

You may want to configure your Model 9930 to automatically receive all documents into memory to print at a later time or to Poll the documents from another location. Printing may also be secured by PASSCODE. This is a simple operation which is done by selecting the SET-UP MEMORY Function. Refer to Section 5.9.1, Step #5 for procedures to activate the Receive to Memory Feature.

If you configure your Model 9930 to always Receive to Memory, the following occurs:

Do This

1. All documents received are stored in memory and will only be printed when you wish to.

2. To print the documents stored in memory, press COPY.

3. If SECURE ACCESS CODE & Secure Printing is turned

on, only one PASSCODE is required, enter it first. If SECURE ACCESS CODE is turned on, press YES after entering Passcode, then COPY again. If Secure Printing only is turned on, press YES after entering passcode for printing to start. All documents will then be printed if there is an adequate supply of paper in the machine.

This Happens

If documents have been received into memory, this prompt will appear in the display.

PRINTING NOW

PAGE.1/1

ENTER ACCESS CODE

__ __ __ __

MESSAGE IN MEMORY

PRESS COPY TO PRINT

4.5.2 Out of Paper Receive

The Model 9930 normally receives onto the Recording Paper (after temporarily receiving to memory and determining whether reduction is required).

If the 9930's paper supply runs out while receiving, the remainder of the current document being received will automatically be received into memory for printing at a later time. Subsequent documents will also be received into memory until memory becomes full or until the paper supply is replenished.

NOTES:

1. If Memory becomes "FULL" while printing pages or documents from memory, the Model 9930 will not be able to answer the telephone. Incoming calls will usually receive a busy signal ("UNABLE TO RX") until the 9930 has finished printing all pages.

2. If there is not enough available memory to receive the entire transmission, the Model 9930 will receive until memory becomes full and then the telephone connection will automatically disconnect. The Model 9930 will then not be able to receive until the paper supply is replenished. If this occurs frequently, you should consider upgrading to one of the other Memory Options available from Pitney Bowes (see Section 3.7.2 for more information on available Internal Memory Options). Should you feel that it is necessary to upgrade the Memory size of your Model 9930, please call your Pitney Bowes Sales Representative to place an order for the appropriate size.

3. A 72-hour Battery Back-up Option is available (see Section 3.7.3).

Do This

The Model 9930 automatically detects when the paper supply becomes depleted.

If the Model 9930 paper supply runs out, while receiving, an Alarm will sound and the display will read.

The next page, and all remaining pages of the document, will be received into memory for printing at a later time.

Replenish paper and the display will read:

This Happens

JAN 15 1998 10:00

PAPER EMPTY

PRINTING NOW

PAGE.3/7

4.5.3 Low Toner and No Toner Receiving

This feature allows the Model 9930 to guard against lost pages or documents if toner runs low. In most cases, this guarantees that all pages sent to your machine will either be printed or saved in memory for printing at a later time.

The machine actually senses low toner well in advance of complete toner depletion. As soon as a low toner condition is detected, the Toner Indicator near the display on the Operator Control Panel will begin blinking. Enough toner still remains in the Imaging Cartridge to print approximately 250 additional pages. At this point a Toner Cartridge Order form will automatically print. You can telephone or fax your order to the numbers listed. The following messages will also appear in the display: (Not available in U.K.).

The Toner Indicator light will continue to blink. After the Model 9930 prints another 250 copies (approximate), the following

messages will appear in the display and the Toner Indicator will remain steadily lit.

If the Model 9930 detects this secondary low toner situation while printing a page from memory, the rest of the document will either remain in memory or continue to be received into memory . Likewise, all subsequent documents will be received into memory until memory becomes full.

All documents in memory will be automatically printed when the Imaging Cartridge is replaced.

TONER ALMOST EMPTY

XXX PRINTS REMAIN

FOR REPLACEMENT

CALL SUPPLY NUMBER

DATE/TIME

SYSTEM READY

TONER EMPTY

PRINTER NOT USEABLE

FOR REPLACEMENT

CALL SUPPLY NUMBER

DATE/TIME

SYSTEM READY

Do This

1. Replace the Imaging Cartridge with a new one (see

Section 8.6.1 for instructions).

If additional pages or documents are still in the Model 9930 memory, these will be automatically printed when the Imaging Cartridge is replaced. While printing these pages or documents, the display will read:

This Happens

After replacing the Imaging Cartridge, the display will read:

PLEASE WAIT!

PRINTING NOW

PAGE.1/10

NOTES:

1. Multitasking lets the Model 9930 answer the telephone even while the unit is printing from memory. Incoming documents can be temporarily received into memory for printing as soon as printing of the current document is complete.

2. If the secondary low toner situation occurs and the remaining pages and

future documents are then received into memory, there may not be enough available memory to receive the entire transmission. The Model 9930 will receive until memory becomes full and then the telephone connection will automatically disconnect. The Model 9930 will then not be able to receive until the Imaging Cartridge is replaced. If this occurs frequently, you should consider upgrading to one of the other Memory Options available from Pitney Bowes (see Section 3.7.2 for more information on available Memory Options). Should you feel that it is necessary to upgrade the Memory size of your Model 9930, please call your Pitney Bowes Sales Representative to place an order for the appropriate size.

3. A 72-hour Battery Back up Option is available (see Section 3.7.3).

4.5.4 Receiving Manually

If you wish to configure the Model 9930 in the Manual Receive Mode, this can be done by selecting the SET-UPSYSTEM Function. This means that you will have to answer all incoming calls because the Model 9930 will not be able to automatically receive. Refer to Section 5.7.1, Step #38 for the procedures to change Auto Receive from ON (YES) to OFF (NO). If you configure the Model 9930 to receive manually, this is how you would receive a document:

NOTES:

1. While printing pages or documents from memory, if another call comes in,

since the Model 9930 is in Manual Receive the phone will ring and you can answer the call. If it is a voice call, you can begin the conversation as you would on a normal telephone. If it is a fax call, you will not be able to press SEND/RECEIVE until the Model 9930 has finished printing all pages.

Do This

1. A phone call has come in to the Model 9930. Lift the Telephone Handset.

If you hear another person, it is a voice call and you can

continue your conversation as you would on a normal telephone. Or, it may be a voice call after which the caller wants to send you a fax.

If the call is from a facsimile unit, you will hear a send tone.

2. If you hear a send tone when you lift the Telephone Handset or you wish to receive a fax after a con- versation, remove any document currently in the Automatic Document Feeder and press SEND/RECEIVE Key. This will send a Ready Tone to the other fax unit. Then hang up the Telephone Handset.

This Happens

Whether the call is a voice or fax call, while the Telephone Handset is off hook, the display will read:

Voice connection is broken.

The other fax machine begins sending the document and your 9930 Series will begin to receive.

The following message appears in the display (if from

another 33,600 bps unit):

JAN 15 1998 10:00 PHONE OFF HOOK

RCV ULTRAFAST 33,600 (IDENTIFICATION)

4.6 Polling

The Polling feature allows you to call another Pitney Bowes facsimile machine and receive a document, or allows another machine to call and receive documents from your machine.

You may want to establish an extra level of security if you have sensitive documents that will be polled from your Model 9930. The Model 9930 lets you establish a four digit polling Passcode through the SET-UP SYSTEM Function. (Refer to Section 5.7.1, Step #17 for procedures to enter this fourdigit code).

If you enter a polling Passcode, only Pitney Bowes machines with a matching Passcode will be able to poll your machine.

Similarly, if you will be polling other Pitney Bowes facsimile machines, you must make sure that your Passcode matches the others. If the polled machines have Passcodes, this is the only way you can successfully poll and receive documents from them.

NOTES:

1. If none of the Pitney Bowes fax units you communicate with have polling Passcodes and you do not wish to establish one on your unit, non-secure polling can take place. (The polling Passcode for none-secure polling is "0000.")

2. If your unit has been configured with PBX Access Codes ON, the Model 9930 will ask you to enter a PBX Access Code for all polling transactions. The display will read "ENTER PBX CODE" after entering either a phone number from the Numeric Keypad, a Speed Dial number, or a One Touch Key. You can either enter a PBX Access Code or press NO if your PBX does not require a code to dial this destination. Before proceeding, refer to Section 6.1 for more information if PBX Access Codes is ON.

3. There is no universal polling standard. Attempts to poll non-Pitney Bowes machines may not work.

There are several polling methods available on the Model 9930.

• simple polling - another fax can poll your Model 9930 and receive documents from your unit; or you can poll another fax unit and receive documents from that remote unit.

• bulletin board - this describes the Model 9930 feature which allows you to place a document in memory to be polled by more than one machine a specified number of times before being deleted. The Model 9930 allows for infinite polling.

• sequential polling - you can poll a group or list of numbers by using One Touch

Keys, Programmable One Touch Keys (P-Keys) or programmed AutoDial jobs.

• turnaround polling - used to send to a location and then receive a fax from the

same location during the same phone call.

• polling a mailbox - this allows you to poll and receive a document from the

Mailbox of another Pitney Bowes fax machine. It also enables any other Group 3 machine to poll documents that you have stored in a Mailbox of your Model 9930 but you must use a "DTMF" (Touch-Tone) phone.

• Remote Fax retrieval - allows you to retrieve (poll) documents received into the

9930 memory from a remote facsimile.

4.6.1 Preparing a Document to be Polled (Simple Polling)

To prepare a document for polling:

Do This

1. If you want to establish a polling Passcode, refer to Section 5.7.1, Step # 17 for instructions.

2. Insert the document face down in the Automatic Document Feeder.

3. Use the MODE and ORIGINAL Keys, if necessary, to change the Mode and Contrast.

4. Press FUNCTION twice.

5. Press YES.

6. Press 6

This Happens

AUTO DIAL?

ENTER YES OR NO

MODE/NORMAL

ORIGINAL/NORMAL

1=SND 2=RCV 3=RELAY 4=SND/RCV 5=MAILBOX ▼

6=POLL ▲

4.6.2 Editing "To Be Polled" Jobs (Overwrite, Delete and Append Polling)

The 9930 allows you to edit an existing "To Be Polled" job waiting in memory. You can overwrite the page(s) of the job with new pages, you can delete the existing job, or you can add pages to the existing job.

To Overwrite Existing Pages, the documents to be stored must be placed in the document feeder.

Do This

7. Press YES.

8. Enter number of times (up to 99) then press YES.

This Happens

Once the document is in memory the display indicates:

When the remote system polls your Model 9930, the docu-ment(s) will be sent.

HOW MANY TIMES?

__ __

JOB #01 TO MEMORY PAGE.1

JAN 15 1998 10:00

WAITING TO BE POLLED

Do This

1. Press FUNCTION key twice.

2. Press YES.

3. Press 6.

4. Press YES.

5. Press 1.

This Happens

AUTODIAL?

ENTER YES OR NO

1=SND 2=RCV 3=RELAY 4=SND/RCV 5=MAILBOX ▼

6=POLL ▲

1=OVERWRITE 2=DELETE 3=ADD PAGE

JOB #078 TO MEMORY

PAGE.1

To Delete a "To Be Polled" job.

To Add Pages (Append) to a "To Be Polled" job (documents to be added must be placed in the document feeder):

Do This

1. Press FUNCTION key twice.

2. Press YES.

3. Press 6.

4. Press YES.

5. Press 2.

This Happens

The polled job is now erased from memory.

AUTODIAL?

ENTER YES OR NO

1=SND 2=RCV 3=RELAY 4=SND/RCV 5=MAILBOX ▼

6=POLL ▲

1=OVERWRITE 2=DELETE 3=ADD PAGE

POLL JOB DELETED

Do This

1. Press FUNCTION key twice.

2. Press YES.

3. Press 6.

4. Press YES.

5. Press 3.

This Happens

The page(s) are added to the existing pages.

AUTODIAL?

ENTER YES OR NO

1=SND 2=RCV 3=RELAY 4=SND/RCV 5=MAILBOX ▼

6=POLL ▲

JOB #078 TO MEMORY

PAGE.1

4.6.3 Polling Another Machine (Simple Polling)

To poll a document from another fax unit:

NOTES:

1. To use an AutoDial job or P-Key to poll after hours, see Section 5.3.2 (Polling with Programmable AutoDial Jobs) for the procedures to poll using these methods.

2. If you attempt to poll with pages loaded in the Feeder, the machine will switch into the Send Mode. Pages should only be loaded in the Feeder if you intend to Turnaround Poll or Send. Refer to Section 4.6.6 (Turnaround Polling) for instructions on performing this Function.

3. There is no universal polling standard. It may not be possible for your Model 9930 to poll certain non-Pitney Bowes machines.

Do This

1. If you need to establish a polling Passcode, refer to Section 5.7.1, Step #17 for instructions.

2. Check to be sure no documents are inserted in the

Model 9930 Automatic Document Feeder (unless you are Turnaround Polling).

3. Dial the remote system by either entering a phone

number from the Numeric Keypad, selecting a Speed Dial Number, pressing a One Touch Key, or pressing a P-Key.

4. Press SEND/RECEIVE.

5. Press YES

6. Enter the Passcode, if required by the fax unit you are polling.

7. Press YES after entering the four-digit Passcode or NO if a Passcode is not required.

This Happens

The Number appears in the display.

DO YOU WISH TO POLL?

ENTER PASSCODE IF NEEDED __ __ __ __

4. If a Delayed AutoDial Send job is stored in the memory, there may not be enough memory to poll an entire page into memory before printing. In this case, the Model 9930 will automatically poll directly to paper.

5. If the remote station you are polling does not have a polling Passcode, you can still poll the other machine even if you have programmed a polling Passcode in your Model 9930. If the remote station you are polling does have a polling Passcode, your polling Passcode must match for the poll to be successful.

4.6.4 Bulletin Board/Unlimited Polling

1. Your Model 9930 is equipped with a Bulletin Board Feature. This allows a document to be placed in memory and then polled a specified number of times before being automatically erased. When you request POLL, this prompt will appear: "HOW MANY TIMES?". For the 9930, you can enter up to 99 and then press YES or just press YES (to poll once).

The System will erase a polling job after the specified number of pollings. You may press "00" for unlimited Poll times.

2. You can still receive another fax in the usual manner even if you have programmed a document to be polled.

3. You can still send a document if you have programmed a document to be polled from memory.

4. There is no universal polling standard. It may not be possible for certain nonPitney Bowes machines to poll your machine or Bulletin Board.

4.6.5 Sequential Polling

The Model 9930 allows you to poll a group or list of numbers, one at a time, by using previously stored One Touch Keys and P-Keys. If you wish to sequentially poll a group of numbers containing previously stored Speed Dial numbers or random telephone numbers, this can be done with a programmable AutoDial Job (up to 30). See Section 5.3.2 (Polling With Programmable AutoDial Jobs) for the procedures to poll using this method.

To create a list for sequential polling:

NOTES:

1. All remote fax units on the created list to be sequentially polled must have the same Passcodes or require no Passcode at all.

2. If one of the dialed numbers in the Sequential Polling List is busy or does not answer, that number will move to the "bottom" of the polling list. And the next number on the list will be dialed. The busy or no answer numbers will be retried until the "redial count" is exhausted.

3. T o use an AutoDial job or a P-Key to poll after hours, see Section 5.3.2 (Polling with Programmable AutoDial Jobs) for the procedures to poll using these methods.

4. If you attempt to poll with pages loaded in the Feeder, the machine will switch into the Send Mode. Pages should only be loaded in the Feeder if you intend to Turnaround Poll or Send. Refer to Section 4.6.6 (Turnaround Polling) for instructions on performing this Function.

Do This

1. If you need to set a polling Passcode, refer to Section

5.7.1, Step #17 for instructions.

2. Make sure no documents are inserted in the Model 9930 Automatic Document Feeder (unless you are

Turnaround Polling). Press the appropriate One Touch Key(s) to create your group or list for sequential

polling. Example: create a group from One Touch Keys

#01, #02, #06, #10, #22.

3. Press SEND/RECEIVE.

4. Press YES and then enter the four-digit Passcode if required by fax unit you are polling.

5. Press YES after entering the four-digit Passcode or NO if no Passcode is required.

This Happens

After each One Touch Key is pressed, the associated number and name will appear in the display.

The Model 9930 will dial the first telephone number of the first One Touch Key you selected for creating your group or list.

DO YOU WISH TO POLL?

ENTER PASSCODE IF NEEDED __ __ __ __

5. There is no universal polling standard. It may not be possible for your Model 9930 to poll certain non-Pitney Bowes machines.

6. If a Delayed AutoDial Send job is stored in the memory, there may not be enough memory to poll an entire page into memory before printing. In this case the Model 9930 will automatically poll directly to paper.

7. If the remote station you are polling does not have a polling Passcode, you can still poll the other machine even if you have programmed a polling Passcode in your Model 9930. If the remote station you are polling does have a polling Passcode, your polling Passcode must match for the poll to be successful.

4.6.6 Turnaround Polling

There may be occasions when you have information to send to a location and you know that the same location has information for you. In such a situation you can save money by Turnaround Polling.

Turnaround Polling allows you to send pages and then receive pages from the remote site on the same phone call. Follow instructions below or refer to Section

5.3.4, Sending and Receiving with Programmable AutoDial Jobs. To Turnaround Poll:

Do This

1. If you need to set a polling Passcode, refer to Section

5.7.1, Step #17 for instructions.

2. Load pages you wish to send into the Document Feeder face down.

3. Press the VOICE Key and dial the remote fax by either entering a phone number from the Numeric Keypad selecting a Speed Dial number, or pressing a One Touch key. See NOTE #3 on next page.

NOTE: You can only press a One Touch Key if it has one destination programmed. This will not work properly if multiple destinations have been programmed for a One Touch Key.

4. Press SEND/RECEIVE.

5. After hearing the remote fax Ready Tone, press SEND/RECEIVE twice.

This Happens

The number appears in the display.

MODE/NORMAL

ORIGINAL/NORMAL

NOTES:

1. If a Passcode is required by the remote fax, you must be sure that the Passcode of your machine matches that of the remote machine or you will not be able to receive from the other unit. When T urnaround Polling, your machine uses the polling Passcode which is programmed in the SET-UP SYSTEM Function.

2. Turnaround Polling may or may not work with non-Pitney Bowes machines.

3. You may also Turnaround Poll using a programmable AutoDial job or by using a P-Key. (Refer to Section 5.3.4, Sending and Receiving with Programmable AutoDial Jobs.) This method will allow you to Turnaround Poll to more than one telephone number, to Speed Dial numbers, to One Touch Keys or to any combination of the above.

4. Your Model 9930 was installed with Auto Storage ON. Auto Storage forces all documents to be sent or polled from your unit into memory before the phone call is made. The instructions above apply if Auto Storage is ON. If Auto Storage is turned OFF, you may T urnaround Poll by entering destinations by any of the usual dialing methods and pressing SEND/RECEIVE twice.

5. If the line is busy, the Model 9930 will automatically redial the destination. If no connection is made after all redial attempts, a Tx Status Report message will print automatically.

6. The Model 9930 was set for 3 redials at 3-minute intervals when the machine was shipped. If you want to change the number of redials (0-15 attempts), or the interval between redial attempts (1-10), refer to Section 5.7.1, Step #40.

7. There is no universal polling standard. It may not be possible for your Model 9930 to poll certain non-Pitney Bowes machines.

4.6.7 Polling a Mailbox

Several Pitney Bowes facsimile units allow operators to assign private mailboxes to the fax users. The Mailbox is a storage space in memory that only the authorized user can then access. This allows the user to place confidential documents into the Mailbox for retrieval at a later time by authorized individuals. Normally, only the user can access and print these documents.

And, if the user is out of the office he/she can poll a document from a remote location.

For more information on setting up Mailboxes, refer to Section 6.3, Mailbox Access.

If the proper mailbox security access and procedures are followed, your fax can poll the remote fax Mailbox of any Pitney Bowes machine with the Mailbox feature.

To poll a remote Pitney Bowes fax Mailbox to receive mail:

NOTES:

1. If you hear a broken NOT READY tone or a high pitched fluttering tone, there either is no mail in the remote fax Mailbox or the Security Code for the mailbox was incorrect. Hang up and try again.

2. The Mailbox Security Code takes priority over the Polling Passcode when you are polling a Mailbox.

3. If you attempt to poll a remote fax Mailbox with pages loaded in your Automatic Document Feeder, the machine will switch into the Send Mode. Pages should only be loaded in the Feeder if you intend to Turnaround Poll or Send. Refer to Section 4.6.6 (Turnaround Polling) for instructions on performing this Function.

Do This

1. Pick up your Model 9930 Telephone Handset or the

handset of your extension telephone and dial the remote fax through the Numeric keypad.

2. After hearing the remote fax receive tone through the

9930 or through the Telephone Handset, enter the

following: #, Mailbox number, #, Security Code, * from the

Numeric Keypad. For example, enter #01#1234* for Mailbox #1 with a Security Code of 1234.

3. After hearing the solid Ready Tone, press the SEND/RECEIVE Key once.

This Happens

The connection is made.

You'll hear a solid Ready Tone through the Telephone Handset.

The document(s) in the remote Mailbox are sent to your Model 9930. Then, the document is erased from the remote fax's Mailbox memory.

5. FUNCTIONS SELECTIONS

This Section describes all of the Functions selectable from the Model 9930 Main Level Menu.

There are eleven main Functions in your Model 9930. Functions can be selected by either:

• pressing the FUNCTION Key + the desired Function number + YES (twice)

• repeatedly pressing the FUNCTION Key until you reach the desired Function, then press YES.

The majority of the Functions relate to storing phone numbers and programming AutoDial jobs. Before you store phone numbers and begin to program AutoDial jobs, you should consider your communications needs and write a list of phone numbers and groups of phone numbers you want to store.

SET MAILBOX ACCESS Functions are described in the Special Features and Functions Section of this Guide (see Section 6).

The CLEAN PRINTER Function is described in the Problem Solving and Maintenance Section of this Guide (See Section 8.6.2).

The Function categories and the selections possible under each are briefly described below for your convenience.

#1 AUTO DIAL — (See Section 5.3 for procedures)

To store Jobs to send or receive single or multiple documents at a specific time to specific locations.

• 1=SND (send)

• 2=RCV (receive or polling)

• 3=RELAY

• 4=SND/RCV (turnaround polling)

• 5=MAILBOX

• 6=POLL

#2 PRINT REPORTS — (See Section 5.6 for procedures)

To print Administrative Reports and Forms.

• MEMORY MANAGER

• SPEED DIAL DIRECTORY

• ONE TOUCH DIRECTORY

• P-KEY DIRECTORY

• SYSTEM SET-UP

• CARTRIDGE ORDER FORM

• ONE TOUCH SHEET

Selections

#3 MAILBOX ACCESS — (See Section 6.3 for procedures)

To define and use various Mailbox Feature selections.

• PRINT

• STORE

• SET UP (Mailbox numbers, Security Codes, Mailbox Name)

• DIRECTORY

#4 EDIT

AUTO DIAL JOBS — (See Section 5.4 for procedures)

To change or delete AutoDial jobs.

• 1=ADD PGS (Add Pages)

• 2=EDIT DEST (add/delete telephone number(s) or destination(s)

• 3=DELETE

• 4=REPEAT (repeating incomplete jobs)

• 5=CHANGE TIME

• 6=PRINT DOCUMENT

#5 SET SPEED DIAL — (See Section 5.1 for procedures)

To store a frequently dialed number as a three-digit code. A Speed Dial number is an abbreviated way of entering and dialing a phone number.

• SET SPEED DIAL #

• ENTER TEL #

• ENTER NAME

• RELAY STATION? (Only if selection is set in Service Mode)

#6 SET ONE TOUCH — (See Section 5.2 for procedures)

One Touch Keys allow you to send a document to one or several locations by pressing only one Key.

• SELECT ONE TOUCH KEY

• ENTER NAME

• ENTER SPEED DIAL # (or numbers)

• ADD ANOTHER NUMBER TO THIS KEY?

#7 SET PROGRAM KEYS — (See Section 5.5 for procedures)

For permanent storage of frequently used AutoDial Jobs.

• PRESS DESIRED P-KEY

• ENTER NAME

• 1=SND (send)

• 2=RCV (receive)

• 3=RELAY

• 4=SND/RCV (turnaround polling)

• 5=MAILBOX

• 6=POLL

Selections

#8 SET UP SYSTEM — (See Section 5.7 for procedures)

Defines system standards.

• 01 DATE/TIME

• 02 MACHINE ID SET UP — TRANSMIT ID — FAX TEL NUMBER — POLLING PASSCODE

• 03 JOURNAL SET UP — JNL DISPLAY — JNL ID FIELD — JNL PRINT TIME — JOURNAL SEND

• 04 TEL LINE SET UP — RING PATTERN

1=ALL 2=SINGLE 3=DOUBLE 4=TRIPLE 1

5=TRIPLE 2 — RING DETECT COUNT — AUTO RECEIVE — REDIAL COUNT — REDIAL INTERVAL

• 05 PRINT AUTO REDUCTION

• 06 BEEP VOLUME

• 07 MONITOR VOLUME

#9 SET OPTIONS — (See Section 5.8 for procedures)

To define specific optional features and reports you want to print.

• AUTOMATIC REPORTS — TX STATUS REPORT (Transmit Status Report) — JOB CONF. REPORT (Job Confirmation Report)

• SECURE ACCESS

• POWER SAVER

• AUTO COVER SHEET

• AUTO DOCUMENT SEPARATION (if additional cassette installed)

• INDEX MARK

#10 SET UP

MEMORY — (See Section 5.9 for procedures)

Defines how Internal Memory should be configured and used.

• MEMORY SAVE

• REMOTE RETRIEVAL

• RECEIVE TO MEMORY (may be PASSCODE protected)

• AUTO STORE TO MEMORY

#12 CLEAN PRINTER — (See Section 8.6.2 for procedures)

To clean the Model 9930 each time a new Imaging Cartridge is installed.

• PLEASE WAIT FOR TEST CHARTS

• LOAD CHARTS IN UPPER CASSETTE FACE UP

Selections

5.1 Storing Speed Dial Numbers (Function #5)

A Speed Dial number is an abbreviated way of entering a phone number. If you frequently send documents to the same location, there's no need to enter the complete number; you can store the number as a three-digit Speed Dial number and then simply enter the Speed Dial number from the Numeric Keypad whenever you need it. Each number you store can be up to 36 digits, including pauses. On the Model 9930, you can store up to 200 phone numbers as Speed Dial numbers 001-200.

When programming Speed Dial numbers, the Model 9930 prompts you to specify the Speed Dial number, telephone number, Speed Dial name and whether or not the destination will be a Relay Station:

• SET SPEED DIAL #

• ENTER TEL #

• ENTER NAME

• RELAY STATION? (Only if selected in Service Mode)

NOTES:

1. Pauses are entered by pressing the PAUSE Key on the Operator Control Panel. Pauses are useful and often required when your phone system hesitates a few seconds in between dial tones or when accessing overseas telephone lines. Entering a pause (-) at the appropriate place within a phone number compensates for any phone line access delay and automates the dialing process for you.

You may want to include one or more pauses at the end of international telephone numbers to allow for the longer connect time that usually occurs during these calls. You may also place pauses before a telephone number if there is normally a delay in getting a dial tone from your telephone system.

2. Dial pauses are variable in length. The standard Model 9930 is configured with a pause length of five seconds. Each time you place a pause (-) in a phone number, the Model 9930 will wait for five seconds before dialing continues. You may enter multiple pauses to increase the pause time, which will be in multiples of five seconds. For example, two pauses will provide ten seconds of pause time; three pauses will result in a pause time of 15 seconds. If you would like to change the length of each pause, please call the Pitney Bowes Facsimile Diagnostic Center listed in Section 8.8. This feature can be changed over the phone.

Prompts

5.1.1 Creating or Adding a Speed Dial Number

To store a telephone number as a Speed Dial number, or to add a Special Dial number:

Do This

1. Press FUNCTION.

2. Enter 5 and then YES.

3. Press YES.

4. Use the Numeric Keypad to enter the Speed Dial number you want from 001 to 200. YES must be pressed if Speed Dial number is 2 digits.

Enter the number, up to 36 characters. Use the Cursor Keys to move left or right if corrections are necessary, or press NO to backspace and erase incorrect digits.

NOTES:

1. If your phone system requires an access number to reach an outside line, enter it first followed by a pause

(press the Pause Key( represented by "-" in the phone number. Example: 9-5557069.

2. To add a five-second delay anywhere in the dialing sequence, press PAUSE. Each pause(-) counts as a

character.

3. Press SPACE on the Numeric Keypad to enter a space between area code and number to make it easier to read

in the display (i.e., 9-555 7069). Example: Enter 9-555

7069.

5. Press YES.

This Happens

The number appears in the display.

FUNCTION SELECT? ENTER FUNCTION # _

SET SPEED DIAL?

ENTER YES OR NO

ENTER SPEED DIAL #

■ =

ENTER TEL NUMBER

001=

ENTER TEL NUMBER

001=95557069

ENTER NAME

001=

Do This

6. Enter a name for the Speed Dial number, (up to 16

characters total). If you don't want to name the Speed Dial number, press NO and to go Step #8 below. The

Speed Dial name can be either alphabetical, numerical,

or special symbol characters, or a combination of all

three. Use the alphabetical One Touch Keys to enter A-

Z characters. Use the Numeric Keypad to enter numerical characters. Example: ATLANTA

Press the MODE Key if you want to select extra

symbols. Use the Cursor Keys to place the cursor over

the desired symbol, then press YES. To return to alphabetical and numerical characters, press MODE once again.

NOTE: A "NAME" could be a company name, a department name or an individual's name. When you program a name, it will appear at the top of all transmitted pages. This allows you to send a personalized TO/FROM header with all transmissions.

7. Press YES when the "NAME" is complete

8. Press YES if the fax number you entered will be a Relay

Station or NO if you want to enter another Speed Dial number.

NOTE: See Section 6.4 for information on Relay Functions.

9. Press YES if you want the system to update the Speed Dial entries that you have stored in a One Touch Key or

P-Key. If not, press NO. (See Section 5.2 to set One Touch Keys).

NOTE: If NO is pressed, the number will be deleted from any One Touch Key in which it was previously stored.

This Happens

This display will not appear unless the selection has been set to ON in the Service Mode.

The display only appears if the Speed Dial number is already resident in one or more One Touch Keys (List).

ENTER NAME

001=ATLANTA

+=><!@*^&(),:-/#? 001=ATLANTA

RELAY STATION?

UPDATE ONE TOUCH?

ENTER YES OR NO

ENTER SPEED DIAL #

■ =

5.1.2 Changing or Deleting A Speed Dial Number, Telephone Number, Or Name:

Do This

1. Press FUNCTION.

2. Enter 5 and then YES.

3. Press YES.

4. Enter the Speed Dial number you wish to change using the Numeric Keypad.

If you wish to completely delete the old TEL # and NAME of a Speed Dial number, press NO after Step #4 above. Then press NO again. Press NO a third time to generate a new Speed Dial directory, or return to Step #1 to change or delete another Speed Dial number.

5. Enter the new number over the old one (or NO to delete it) or the Cursor Keys to move to the digit you need to change.

6. Press YES when the new number has been correctly entered.

7. Press YES to keep the existing name or press NO to delete it, then enter the new ID or name (ALBANY) or use the Cursor Keys to move to the digit you need to change.

8. Press YES after entering the new name

The following display will not appear unless the selection has been set to ON in the Service Mode.

9. Press YES if the number will be a Relay Station or NO if you want to access another Speed Dial number.

This Happens

This display only appears if the Speed Dial number is already resident in one or more One Touch Keys (Lists).

FUNCTION SELECT? ENTER FUNCTION #_

SET SPEED DIAL?

ENTER YES OR NO

ENTER SPEED DIAL #

■ =

ENTER TEL NUMBER

001=555-1010

ENTER TEL NUMBER

001=5557484

ENTER NAME

001=ATLANTA'S FAX

ENTER NAME

001=ALBANY

RELAY STATION?

UPDATE ONE TOUCH?

ENTER YES OR NO

5.2 Storing One Touch Keys (Function #6)

The One Touch Keys (#01-30) on the Operator Panel allows you to store and use any combination of Speed Dial numbers that you need to use on a regular basis. You can store multiple Speed Dial numbers (or just one) in each One Touch Key.

When One Touch Keys have been programmed, they can be thought of as

Lists

of Speed Dial numbers. One Touch Keys allow you to send a document to numerous locations by pressing only one Key. Or, you may wish to use One Touch Keys for single destinations that you communicate with most frequently. When you have stored all of the One Touch Keys, you should print a One Touch sheet which will be labeled with the One Touch Key names.

1. If desired, print a One Touch Directory Sheet by pressing FUNCTION Key, 2, YES twice, then cursor up. When the display reads: "One Touch Sheet," press YES.

2. Cut along the dotted line and place under the plastic overlay covering the

One Touch Label sheet (in the middle of the Model 9930 Operator Panel).

Do This

10. If you want the system to update the Speed Dial entries stored in a One Touch Key or P-Key, press YES. If not, press NO. See Section 5.2 to set One Touch Keys.

NOTE: If NO is pressed, the number will be deleted from any One Touch Key in which it was previously stored.

11. Enter another Speed Dial number or press NO. Repeat

from Step #1 to change or delete another Speed Dial number, etc.

12. Press 1 to have Directory printed in numerical order or

2 to have it printed alphabetically, then press YES.

This Happens

ENTER SPEED DIAL #

■ =

SPEED DIAL DIRECTORY 1=NUMERIC 2=ALPHA

SPEED DIAL DIRECTORY

PRINTING NOW

5.2.1 Programming a One Touch Key

To store Speed dial numbers in a One Touch Key:

Do This

1. Press FUNCTION.

2. Enter 6 and then YES.

3. Press YES.

4. Press the One Touch Key you want to work with.

Example: Press 06.

5. Enter the One Touch Key or the List name as you would a Speed Dial name (See Section 5.1.1, Step #6).

The One Touch Key name can be either alphabetical, numerical or special symbol characters or a combination of all three. Enter up to 16 characters total. If you do not want to name the One Touch Key, press NO and go to Step #7 below.

NOTE: If you are only going to store a single Speed Dial number in a One Touch Key, there is no need to enter a Name. The Speed Dial number’s name will automatically be assigned to the One Touch Key.

6. When you finish entering the List name, press YES.

7. Enter the Speed Dial number you want in the list, then

press YES. Press YES again if Speed Dial number is entered as two digits or less.

8. Press YES if you want to enter another Speed Dial

number in this List.

9. Repeat Steps #7 and #8 until all Speed Dial numbers

you want in the list have been entered. Then Press NO.

This Happens

FUNCTION SELECT? ENTER FUNCTION #_

SET ONE TOUCH? ENTER YES OR NO

SELECT ONE TOUCH KEY

ENTER NAME

#06:

ENTER NAME

#06: WESTERN REGION

ENTER SPEED DIAL #

■

SELECT ONE TOUCH KEY

ENTER SPEED DIAL #

■

ENTER SPEED DIAL #

107: ATLANTA

ADD ANOTHER NUMBER

TO THIS KEY?

5.2.2 Deleting/Adding a Speed Dial Number from a One Touch Key

If you want to delete the Speed Dial numbers stored in a One Touch Key:

Do This

10. Select another One Touch Key to work with and follow

from Step #4, or press NO.

After pressing NO, a One Touch Directory will print

automatically and the display will return to:

This Happens

ONE TOUCH DIRECTORY

PRINTING NOW

JAN 15 1998 10:00

SYSTEM READY

Do This

1. Press FUNCTION.

2. Enter 6 and then YES.

3. Press YES.

4. Press the One Touch Key you want to delete Speed

Dial numbers from. Example: 08.

5. Press NO.

NOTE: Be careful. If you press YES at this point, all Speed Dial numbers stored under this One Touch Key will be deleted.

6. Press YES and scroll (using COMM STAT Key) to

specify the Speed Dial number you wish to delete from this One Touch Key. Example: 60

7. Press YES.

8. Press YES to delete this number.

This Happens

The number is deleted.

FUNCTION SELECT? ENTER FUNCTION #_

SET ONE TOUCH? ENTER YES OR NO

SELECT ONE TOUCH KEY

DELETE?

#08: SOUTHERN REGION

ENTER NAME

#08: SOUTHERN REGION

ENTER SPEED DIAL # 060:NEW ORLEANS

DELETE?

060:NEW ORLEANS

ADD ANOTHER NUMBER

TO THIS KEY?

5.3 Programmable AutoDial Jobs (Function #1)

The single transmission procedures described earlier in Section 4.4 are only a small part of the Model 9930 transmission capabilities. The additional transmission power is from the programmable AutoDial Jobs. Programmable AutoDial Jobs are entered through the AUTODIAL Function.

Y ou can program up to 30 AutoDial Jobs using the AutoDial Function on the Model

9930. Since all pages associated with an AutoDial Job are sent to memory, remember that your Model 9930 can store 70 pages.

A programmable AutoDial Job is a transmission instruction you enter from the Operator Control Panel. Examples of when you would use programmable AutoDial Jobs include:

• sending a document after hours to multiple destinations

• polling after hours (simple, sequential, etc.)

• serial broadcasting (sending to multiple locations,also called Group Dialing)

• sending to a Relay Station

• sending to a private Mailbox

• instructing the remote machine to print multiple copies

• turnaround polling

Do This

9. If you wish to delete another number, press YES. If

not, press NO.

10. Repeat Steps #6-9 to delete other Speed Dial

numbers. After you have answered "yes" or "no" to all Speed Dial numbers in the list, this prompt appears:

11. You can enter a new Speed Dial number to store in

this One Touch Key. Remember to press YES to confirm the number after you enter it.

12. When you finish deleting Speed Dial numbers from

One Touch Keys and the "SELECT ONE TOUCH KEY" prompt appears, press NO or STOP.

When you finish programming One Touch Keys and the "SELECT ONE TOUCH KEY" prompt appears, the system will automatically print a List (One Touch) Directory if you press NO. If you press STOP, no report will be printed.

This Happens

A One Touch Directory will print automatically and the display will return to:

ENTER SPEED DIAL #

■

ONE TOUCH DIRECTORY

PRINTING NOW

JAN 15 1998 10:00

SYSTEM READY

You can program the following selections from the AutoDial Function Menu:

• 1=SND — Sending

• 2=RCV — Receiving or polling

• 3=RELAY — For Relaying

• 4=SND/RCV — Turnaround Polling

• 5=MAILBOX — To send to Mailboxes of a remote machine

• 6=POLL — Allows other machines to call and receive documents stored in units' memory

The Model 9930 really provides two types of Delayed communications jobs, the AutoDial Jobs (reviewed in this Section) and those stored in Programmable One Touch Keys (P-Keys are reviewed in Section 5.5). The difference between these two types of Delayed Job Communications features is as follows:

• With a programmable AutoDial Job, once it has been completed it does not exist in memory any longer. A new job would have to be entered the next time you wish to communicate with the same locations.

• With a programmable One Touch Key (P-Key), you can store a Delayed (or immediate) Communication job permanently. The job programmed in the PKey will be repeated each time you press that P-Key. If you call the same location on a regular basis, you may want to store the jobs permanently in a One Touch Program Key. The Model 9930 has 5 dedicated One Touch Keys (P1, P2, P3, P4, P5). Refer to Section 5.5 for information on Program Keys.

NOTES:

1. If your unit has been configured with PBX Access Codes ON, the Model 9930

will ask you to enter a PBX Access Code while programming an AutoDial Job. The display will read "ENTER PBX CODE" before entering any number. You can either enter a PBX Access Code or press NO if your PBX does not require a Code to dial this particular destination.

Before proceeding, refer to Section 6.1 for more information if PBX Access Codes is ON.

Because of the variety of ways you can use the AutoDial feature, each procedure is described on the next page.

5.3.1 Sending a Document with Programmable AutoDial Jobs

To send a document with a Programmable AutoDial Job:

Do This

1. Insert the document face down in the Automatic Document Feeder. Use the ORIGINAL Key, if necessary, to change the contrast. You can either change the Mode at this time or wait until the AutoDial job asks you to change it later (see Step #8 below). Then press FUNCTION twice.

2. Press YES.

3. Press 1, then press YES.

4. Enter one of the following, a phone number from the

Numeric Keypad; a Speed Dial number; or a One Touch

Key.

To erase a mistake, press NO on the Numeric Keypad

to backspace or cursor to the incorrect digit and simply enter the correct digit.

5. Press YES after checking that your entry is correct. (If you entered a Speed Dial number, press YES a second time).

6. Press YES and enter another number by one of the methods mentioned in Step #4 above. Repeat until all numbers are entered. Then press NO to continue with the rest of the programming procedure.

NOTE: 32 random phone numbers can be entered from the 9930 Numeric Keypad.

7. Enter the number of pages then press YES, or just press YES to send all the pages in the Feeder.

8. Enter the number corresponding to the correct MODE and then press YES. Or just press YES for selected

mode.

This Happens

The number appears in the display.

AUTO DIAL?

ENTER YES OR NO

1=SND 2=RCV 3=RELAY 4=SND/RCV 5=MAILBOX ▼

6=POLL ▲

ENTER DESTINATION #

■

ANOTHER NUMBER?

ENTER DESTINATION #

HOW MANY PAGES?

_ _

1=NORMAL 2=FINE 3=EXTRA FINE

REMOTE MULTI COPY?

#COPIES, MAX 10

5.3.2 Polling with Programmable AutoDial Jobs

To Poll (Receive) with a Programmable AutoDial Job:

Do This

9. This feature is defaulted OFF on the 9930, the

Diagnostic Center will turn it on if you wish. If you would like the remote fax to print more than one copy and that location has multicopy capabilities, press YES. Enter the number the remote fax should make and press YES, or press NO for no copies.

10. Enter the time to send the document and then press

YES. Or just press YES to begin sending now.

11. If multiple IDs have been programmed, enter ID (1-24),

YES. Otherwise the default ID will be used after a 5 second pause.

12. To print out a Tx Status Report for this job, press YES.

NOTE: This question will come up in the display only if Tx Status Report is set for "on demand" in System Options

(Function #9).

This Happens

ENTER TIME

10:45

JOB #009 TO MEMORY

PAGE.1/1

SELECT TRANSMIT ID

ENTER # OR ▼ ▲

TX STATUS REPORT?

YES OR NO

JOB #009 TO MEMORY

PAGE.1/1

Do This

1. Check to be sure no documents are inserted in the Automatic Document Feeder. If polling, you may need a Passcode.

2. Press FUNCTION twice.

3. Press YES.

4. Press 2, then press YES. (Since there are no pages in the Automatic Document Feeder, the cursor will already be at #2, and you can just press YES).

This Happens

1=SND 2=RCV 3=RELAY 4=SND/RCV 5=MAILBOX ▼

ENTER DESTINATION#

AUTO DIAL?

ENTER YES OR NO

NOTES:

1. If you are polling several locations during one AutoDial Job, all remote fax units to be polled during that job must have the same Passcodes or require no Passcode at all. Each time a remote fax unit requires a different Passcode, press NO during Step #8 and create a new AutoDial Job.

2. There is no universal polling standard. It may not be possible for your Model 9930 to poll certain non-Pitney Bowes machines.

5.3.3 Entering a Relay Programmable AutoDial Job

The Model 9930 allows you to set up a single-node relay AutoDial Job (through one remote machine or group of remote machines — a "broadcast relay") to one or several final destinations. Or you can relay a document via a dual-node relay (first through one machine — or group of machines — then through another machine or group of machines) to the final destinations. (NOTE: Remote machines are referred to as relay stations).

Do This

5. Enter one of the following: a phone number from the Numeric Keypad; a Speed Dial number(s); or a One Touch Key.

To erase a mistake on the Numeric Keypad, press NO to backspace.

6. Press YES after entering the number (If you entered a Speed Dial number, press YES a second time).

7. If you’re polling several locations, press YES and enter another number. (NOTE: 32 random phone numbers can be entered from the 9930 Numeric

Keypad). Repeat Steps #5 through #7 until all numbers

are entered. Then press NO to continue

8. If the remote location requires a Passcode, enter the

correct four-digit Passcode, then press YES or you will

not be able to receive from the other unit. Press NO if a Passcode is not required.

9. Enter the time to dial the remote station, and then

press YES. Or just press YES to begin polling now.

This Happens

The number appears in the display

ANOTHER NUMBER?

ENTER PASSCODE

IF NEEDED _ _ _ _

ENTER TIME

_ _:_ _

JAN 15 1998 10:00

SYSTEM READY

To enter a Relay Programmable AutoDial Job:

Do This

1. Insert the document face down in the Automatic Document Feeder and press FUNCTION twice.

2. Press YES.

3. Press 3, then press YES

4. Press NO for Single Node Relay.

5. Enter the Relay Station Speed Dial number or One

Touch Key followed by YES.

6. If you entered a Speed Dial number, press YES a second

time.

7. If you are setting up a broadcast relay press YES and repeat Steps #5 and #6 until all numbers are entered. Then press NO to continue with the rest of the programming procedure.

8. Enter the number of pages and then press YES. Or, just press YES and send all the pages in the Feeder.

9. Enter the number corresponding to the correct Mode

and then press YES. Or, just press YES for Normal Mode.

This Happens

The number appears in the display.

AUTO DIAL?

ENTER YES OR NO

1=SND 2=RCV 3=RELAY 4=SND/RCV 5=MAILBOX ▼

DUAL NODE RELAY?

ENTER YES OR NO

ENTER RELAY STATION#

■

ANOTHER NUMBER?

HOW MANY PAGES?

__ __

1-NORMAL 2=FINE 3=EXTRA FINE

ENTER FINAL DEST.#

5.3.4 Sending and Receiving with Programmable AutoDial Jobs

To send and receive with a Programmable AutoDial Job (Turnaround Polling):

Do This

10. Enter the Speed Dial number or One Touch number to

which the Relay Station should send the document. The Speed Dial numbers or the One Touch numbers you select must already be stored in the Relaying fax unit. You can specify many locations here. If the destinations are stored as One Touch Keys, just keep pressing the appropriate Keys until you have specified all destinations. However, you must press YES after each new Speed Dial number. Press NO when you finish entering all numbers.

11. Enter the time for the Relay to begin, then press YES or

just press YES to begin transmission now.

This Happens

The document(s) is scanned to memory and is automatically sent at the time(s) specified (or immediately if no time was

specified).

ENTER TIME

_ _:_ _

Do This

1. If you need to set a polling Passcode, refer to Section

5.7.1, Step #17 for instructions.

2. Load pages you wish to send into the Automatic

Document Feeder face down, then press FUNCTION twice.

3. Press YES.

4. Press 4, then press YES.

This Happens

1=SND 2=RCV 3=RELAY 4=SND/RCV 5=MAILBOX ▼

ENTER DESTINATION#

AUTO DIAL?

ENTER YES OR NO

Do This

5. Enter one of the following: a phone number from the Numeric Keypad; a Speed Dial Number; or a One Touch Key.

6. Press YES after entering the number. (If you entered a Speed Dial number, press YES a second time).

7. Press YES to enter another number by one of the methods mentioned in Step #5 above. Repeat Steps

#5-7 until all numbers are entered. Then press NO to continue.

NOTE: 32 random numbers can be entered from the Numerical Keypad.

8. Enter the number of pages and then press YES or just press YES to send all the pages.

9. Enter the number corresponding to the correct MODE and then press YES. Or, press YES for selected mode.

10. If the remote location requires a Passcode, enter the

correct four-digit Passcode, then press YES. Press NO if a Passcode is not required.

11. This feature is defaulted OFF on the 9930, the

Diagnostic Center will turn it on if you wish. If you

would like the remote fax to print more than one copy

and the remote fax location has multicopy capability, press YES. Enter the number of additional copies (up

to 10) the remote location should make and then press

YES. Or, press NO for no remote copies.

12. Enter the time to begin the transmission, then press

YES. Or just press YES to begin the transmission now.

13. If multiple IDs have been programmed, enter ID (1-24),

YES. Otherwise the default ID will be used after a 5 second pause.

The document(s) is scanned into memory and automatically sent at the time(s) specified (or immediately if no time was specified). After pages are sent, the pages from the remote fax are automatically received during the same telephone call.

This Happens

The number will appear in the display.

HOW MANY PAGES?

_ _

1=NORMAL 2=FINE 3=EXTRA FINE

ENTER PASSCODE IF NEEDED_ _ _ _

REMOTE MULTI-COPY? #COPIES, MAX 10

ENTER TIME

_ _:_ _

SELECT TRANSMIT ID

ENTER # OR ▼ ▲

JOB #086 TO MEMORY

PAGE.1/1

ANOTHER NUMBER?

5.3.5 Sending to a Mailbox with Programmable AutoDial Jobs

A Mailbox is a storage space in the memory that only an authorized user can access. If the proper Mailbox Security Access and procedures are followed, your Model 9930 can send documents to another Pitney Bowes Group 3 fax machine Mailbox. For more information on setting up Mailboxes, refer to Section 6.3, Mailbox Access, for all associated procedures.

To send a document to a Mailbox using a Programmable AutoDial Job:

Do This

1. Insert the document face down in the Automatic Document Feeder and press FUNCTION twice.

2. Press YES.

3. Press 5, then press YES

4. Enter the Mailbox number and then press YES.

5. Enter one of the following: a phone number from the Numeric Keypad; a Speed Dial Number; or a One Touch Key for the machine with the Mailbox. Then press YES. (If you entered a Speed Dial number, press YES a second time).

6. Press YES to add another number by one of the

methods mentioned in Step #5 above. Repeat #5-7 until all numbers are entered.

7. The Model 9930 lets you request that a Mailbox Delivery Report be faxed to a third location from the

unit to which you are sending mail. Press NO if you do

not want a third fax unit to receive a Send Delivery Report. Press YES if you want a Mailbox Delivery Report to be faxed to a third location. See Note 1 below. See Section 6.3, Mailbox Access, for complete information on Mailboxes. Ex.: Press NO.

8. Enter the number of pages then press YES, or just press YES to send all the pages in the Feeder.

This Happens

The number will appear in the display.

AUTO DIAL?

ENTER YES OR NO

1=SND 2=RCV 3=RELAY 4=SND/RCV 5=MAILBOX ▼

ENTER MAILBOX #_ _

ENTER DESTINATION#

ANOTHER NUMBER?

SEND DELIVERY REPORT?

ENTER YES OR NO

HOW MANY PAGES?

_ _

1=NORMAL 2=FINE 3=EXTRA FINE

NOTES:

1. If you answer YES in Step #7 above, the system will ask for the destination(s). They must be either Speed Dial numbers or One Touch Keys that are already stored in the fax machine to which you are sending mail. See Section 6.3 for more information on Mailboxes.

2. You can program a P-Key to send to a Mailbox if you regularly send materials to the same location’s Mailbox. Refer to Section 5.5 for more information on programming a One Touch Program Key.

3. A Job Confirmation Report will print after each AutoDial job you enter, if you selected this option from the SET OPTION Function.

4. If you need to temporarily interrupt an AutoDial job while it is in progress, press PAUSE. The system will complete the current transmission, then it will wait five minutes before continuing the transmission. Y ou can send or receive a document during this time. The programmable AutoDial job will resume after this transmission/reception.

5. If multiple destinations (Speed Dial numbers) are programmed in the AutoDial job, the Model 9930 will begin dialing the first Speed Dial number on the list. If there are additional destinations programmed, the 9930 will dial the next telephone number on the list, even if the first destination number was busy. After all numbers have been called all incomplete stations will be redialed.

6. The Model 9930 was set at 3 redials at 3 minute intervals when the machine was shipped. If you want to change the number of redials (0-15 attempts) or the interval between redial attempts (1-10), see Section 5.7.1.

7. Refer to Section 5.4 for procedures to cancel or edit an AutoDial Job.

Do This

9. Enter the number corresponding to the correct Mode

and then press YES. Or just press YES for Normal Mode.

10. Enter the time to send the document and then press

YES. Or just press YES to begin transmission immediately.

11. If multiple IDs have been programmed, enter ID (1-24),

YES. Otherwise the default ID will be used after a 5 second pause.

This Happens

The document is scanned into memory and automatically sent at the time specified (or immediately if no time was specified).

ENTER TIME

_ _:_ _

SELECT TRANSMIT ID

ENTER # OF ▼ ▲

5.4 Editing AutoDial Jobs (Function #4)

All AutoDial Jobs are stored in the Model 9930 memory until transmission is complete. At times, you may need to modify an AutoDial Job while the job is still in memory. The quickest way is to press the "Edit Jobs" key on the Operator Panel. You may also use the EDIT JOBS Function #4 Menu to:

• 1=ADD PGS (add pages to an existing job)

• 2=EDIT DEST (add telephone number[s] or destination[s] to an existing job)

• 3=DELETE (delete jobs)

• 4=REPEAT (repeat incomplete job[s])

• 5=CHANGE TIME (of a pending job)

• 6=PRINT DOCUMENT(pages of job) To edit an AutoDial Job:

Do This

1. Print a copy of the Memory Management Report (Press Function then #2, and YES three times) to determine the job number you want to edit.

2. Press EDIT JOBS Key and skip to Step #5 or

3. Press FUNCTION 4, then press YES.

4. Enter YES.

Pressing ▼ will display 5 and 6.

5. Enter the number of the action you want: #1 to add pages; #2 to edit the destinations, or add telephone numbers; #3 to delete a job; #4 to repeat a job; #5 to change time or #6 to print document.

This Happens

The Memory Management Report prints.

EDIT JOBS?

ENTER YES OR NO

1=ADD PGS 2=EDIT DEST 3=DELETE 4=REPEAT ▼

5=CHANGE TIME ▲ 6=PRINT DOCUMENT

FUNCTION SELECT ENTER YES OR NO

Now follow the appropriate Steps in Section 5.4.1 through 5.4.6 for whatever selection you wish to make (1-6).

5.4.1 Adding Pages

To add pages to an existing AutoDial Job:

NOTE: When you select #1 to Add Pages, you must have the extra pages you wish to add in the Automatic Document Feeder or the display will read "PLEASE SET DOCUMENT."

Do This

6. Insert pages to be added face down in the document

feeder. Continuing from the preceding Section, Step #5, press 1 and then press YES.

7. Enter the number of the AutoDial Job you want to change

or scroll to job #, then press YES. The pages in the Feeder will be automatically counted and the # reflected in display on second line.

8. If you wish to edit another AutoDial Job, press YES. Continue with Step #6 until you have edited all jobs. Or press NO.

This Happens

After pressing NO the following displays appear in sequence:

When you have finished editing the job, the system prints a Memory Management Report and returns to System Ready.

ENTER JOB # _ _ _

OR ▼ ▲

JOB #135 TO MEMORY

PAGE.1

EDIT ANOTHER JOB?

EDIT COMPLETE

MEMORY MANAGER

PRINTING NOW

5.4.2 Editing Destinations (Changing or Deleting Telephone Numbers)

Do This

6. Continuing from Section 5.4, Step #5, press 2 and then press YES.

7. Enter the number of the AutoDial Job you want to change or scroll to job #, then press YES.

8. Enter the Speed Dial, One-Touch or random number

that you want to change or delete, then press YES.

9. Press YES to delete the phone number. If you do not

want to delete this number, press NO.

10. Press YES, if you want to program another phone

number in place of the one just deleted or to delete another number. Otherwise, press NO and skip to Step #13. Example: Press YES.

Note: If the number deleted in Step #9 was the only number in that job, the command will be deleted if NO is pressed. "Job(s) Deleted" will show in the display.

11. Enter a new number by using the Speed Dial, One-

Touch or random numbers, then press YES.

12. Press YES to add or delete additional numbers to the

same job or press NO. Example: Press NO.

13. Press YES if you wish to edit another job and go back

to Step #5 in Section 5.4.

A new Memory Manager Report will print automatically if commands still exist in memory.

This Happens

ENTER JOB # _ _ _

OR ▼ ▲

ENTER DESTINATION#

■

DELETE?

123-4567

ANOTHER NUMBER?

ENTER DESTINATION#

ANOTHER NUMBER?

EDIT ANOTHER JOB?

EDIT COMPLETE

MEMORY MANAGER

PRINTING NOW

5.4.3 Deleting a Job

To delete an existing AutoDial Job:

NOTE: AMemory Management Report will not be printed if you have deleted the last AutoDial Job in Memory.

5.4.4 Repeating a Job

The Model 9930 is equipped with a Memory Save feature. If Memory Save is turned on, whenever a transmission is incomplete because the job was interrupted or the remote location did not answer (e.g., was busy or encountered a communication error), the job (and document) is saved in memory . The system will print an Tx Status Report that identifies the incomplete job number(s) and verifies that the document is still in memory . In addition, this message will appear in the display:

You can either delete the job (See preceding Section 5.4.3) or instruct the system to repeat the incomplete part of the job.

Do This

6. Continuing from Section 5.4, Step #5, press 3 and then press YES.

7. Enter the number of the AutoDial Job you want to delete or scroll to job #, then press YES.

8. Press YES to delete the job.

Press NO, if done editing jobs. Otherwise, press YES and go back to Step #5 in Section 5.4.

This Happens

If there are other existing AutoDial Jobs in memory, the following display will appear.

If there are no other existing AutoDial Jobs in memory, the System will return to System Ready.

ENTER JOB # _ _ _

OR ▼ ▲

DELETE JOB #029?

JOB(S) DELETED

EDIT ANOTHER JOB?

EDIT COMPLETE

INCOMPLETE JOB CHECK MEMORY MANAGER

To repeat the incomplete part of an AutoDial Job:

5.4.5 Changing a Time

To change a communication time of an existing AutoDial Job:

Do This

6. Continuing from Section 5.4, Step #5, press 4 and then press YES.

7. Enter the job number you want to repeat or scroll to job #. Then press YES.

8. Enter the time you want the job repeated. Then press YES. Or, just press YES to repeat the job now.

9. If you wish to edit another job, press YES. Continue with Step #6 until you have edited all necessary jobs. Or, press NO.

When you have finished editing the job, the system prints the Memory Management Report. If the job should be repeated now, the transmission begins. If not, the system returns to System Ready Mode.

This Happens

After pressing NO, the following displays appear in the sequence:

ENTER JOB # __ __ __

OR ▼ ▲

ENTER TIME

_ _ :_ _

EDIT ANOTHER CMND?

EDIT COMPLETE

MEMORY MANAGER

PRINTING NOW

Do This

6. Continuing from Section 5.4, Step #5, press 5 and then press YES.

7. Enter the job number in which you want to change the time. Then press YES.

8. The old time will appear on the display. Enter the desired time. Then press YES.

9. If you wish to edit another job, press YES. Continue with Step #6 until you have edited all necessary jobs. Or, press NO.

This Happens

ENTER JOB # __ __

OR ▼ ▲

ENTER TIME

_ _:_ _

EDIT ANOTHER JOB?

MEMORY MANAGER

PRINTING NOW

5.4.6 Print Document (Only if Delayed Send Documents Are Still in Memory)

5.5 Programming P-Keys (One-Touch Programmable Keys Function #7)

On the Model 9930, the last five numbers (P1 to P5) are dedicated as P-Keys. Once programmed, you can enter the job by pressing the One Touch Program Key.

If you were to use an AutoDial Job instead of a programmed P-Key, once an AutoDial Job has been completed it does not exist in memory any longer. A new job would have to be entered the next time you wish to communicate with the same locations. Using a One-Touch Program Key saves you the time of entering the AutoDial Job each time you need to transmit to the same locations.

Programmable One Touch Keys can be reprogrammed with new sets of jobs any time.

Do This

6. Continuing from Section 5.4, Step #5, press 6 and then press YES.

7. Enter the job number you want printed. Press YES.

Note: Documents are still retained in memory after printing.

This Happens

ENTER JOB #__ __

OR ▼ ▲

JOB #001 PRINTING

PAGE .1/20

JAN 15 1998 10:00

SYSTEM READY

5.5.1 Storing P-Keys

To store an AutoDial Job in a One Touch Program (P-Key):

Do This

1. Press FUNCTION.

2. Enter 7 and then YES.

3. Press YES.

4. Press one of the last 5 One Touch Keys (31-35). Example: Press "P1".

5. Enter a name for the P-Key as you would a Speed Dial

name, then press YES. (See Section 5.1.1, Step #6). Example: Enter "BRANCHES", then YES. The P-Key name can be either alphabetical, numerical or special symbol characters, or a combination of all three. Enter up to 16 characters total. If you do not want to name the P-Key, press NO.

6. At this point enter the job as you would another AutoDial Job. Refer to Section 5.3, Programmable AutoDial Jobs. Follow the appropriate directions for Programming: Send, Receive, Relay, Turnaround Poll or Mailboxes.

7. Repeat Steps #4 through #6 to store another AutoDial Job in another Program Key. Or, press NO.

This Happens

When you have finished programming the P-Key, the following display appears:

The system prints a Program Key Directory and returns to System Ready.

FUNCTION SELECT? ENTER FUNCTION #_ _

SET PROGRAM KEYS?

ENTER YES OR NO

PRESS DESIRED P-KEY

ENTER NAME

PK1:__

1=SND 2=RCV 3=RELAY 4=SND/RCV 5=MAILBOX ▼

6=POLL ▲

PRESS DESIRED P-KEY

P-KEY DIRECTORY

PRINTING NOW

5.5.2 Editing or Deleting the Program from a P-Key

The lists of destinations and any associated program jobs are permanently stored in P-Keys until they are edited, modified, or deleted. Changes or deletions can be made at any time.

To modify or delete the programmed contents of a P-Key:

Do This

1. Press FUNCTION.

2. Enter 7 and then YES.

3. Press YES.

4. Press the P- Key you want to edit.

5. Press YES to delete the entire P-Key or press NO to change the P-Key name or destination.

6. To change name press NO. To keep name and edit destination press YES.

This Happens

If NO is pressed, the following displays appear in sequence:

After pressing NO to press the desired P-Key, the following display appears:

The System prints a Program Key Directory and returns to System Ready.

FUNCTION SELECT? ENTER FUNCTION # __

SET PROGRAM KEYS?

ENTER YES OR NO

PRESS DESIRED P-KEY

DELETE?

PK1:BRANCHES

ENTER NAME

PKI: BRANCHES

ENTER DESTINATION#

P-KEY DIRECTORY

PRINTING NOW

5.6 Printing Reports and Forms (Function #2)

With the Model 9930, you can print a variety of reports, many of the reports can be printed on demand or programmed to print automatically. The following reports are accessed through the Print Reports Function described in Section

5.6.1.

• Memory Management Report

• Speed Dial Directory

• One Touch Directory

• One Touch Directory Sheet

• Program Key (P-Key) Directory

• System Set-Up Report

• Cartridge Order Form

Methods for accessing the following reports are discussed in Sections 5.6.3 and

5.6.4.

• Transaction Journal Report (Communications Report)

• Transmit Status Report

• Job Confirmation Report

• Mailbox Directory

• Mailbox Confirmation

• Relay Confirmation Report

• Power Fault Report

Do This

7. Scroll (▼ or ▲) to destination you want to delete and

press YES or to add a destination merely enter the new destination speed dial number and press YES.

8. If you would like to modify or delete another P-Key,

press YES and follow from Step #4 above, or press NO. Example: Press NO.

This Happens

After pressing NO, the following display appears:

The System prints a Program Key Directory and returns to System Ready.

DELETE?

01: ATLANTA

02: BOSTON

P-KEY DIRECTORY

PRINTING NOW

5.6.1 Printing a Report on Demand

You may want to print one of the reports, forms or directories accessible through the Print Report Function to:

• verify pending AutoDial jobs (Memory Management Report)

• check what Speed Dial numbers are available (Speed Dial Directory)

• check what One Touch Keys are available (One Touch Directory)

• verify the organization of the system e.g., to check how it was programmed (System Set-Up Report)

• order cartridges (Cartridge Order Form)

• revise One Touch destinations (One-Touch Directory Sheet)

The Transaction Journal Report can be printed by pressing Journal Key on Operator Panel.

To print any one of the above reports on demand:

Do This

1. Press FUNCTION 3 times.

2. Press YES.

3. Use ▼ and ▲ keys to scroll to report name.

Or press NO until the report name you want to print appears in the display: Speed Dial Directory, One Touch Directory, P-Key Directory, System Set-Up Report or Cartridge Order Form. When the report name you want appears, press YES.

4. The system will automatically return to SYSTEM READY.

This Happens

PRINT REPORTS?

ENTER YES OR NO

PRINT REPORTS

MEMORY MANAGER?

(REPORT NAME)

PRINTING NOW

5.6.2 On Demand Reports

(1) Memory Management Report

The Memory Management Report contains information on the amount of memory available in your system. It also lists the number of pages in the Send Memory, the Receive Memory as well as those pages stored in Mailbox(es). Additionally all pending AutoDial jobs, including Job Time and Date, are itemized for your review.

You can print the Memory Manager on demand, but it also prints each time you edit an AutoDial job (see Section 5.4, Editing AutoDial Jobs).

(2) Speed Dial Directory

The Speed Dial Directory itemizes the telephone numbers and names which you have programmed as three-digit Speed Dial numbers. It may be printed in Numeric telephone order or alphabetically. It also indicates which locations you have programmed as Relay Stations (see Section 6.4 for information on Relaying). There are a total of 200 possible Speed Dial numbers on the Model

9930. You can print the Speed Dial Directory on demand but it also prints each time you

enter or change any Speed Dial number or name. See Section 5.1 for instructions on programming Speed Dial numbers.

(3) One Touch Directory

The One Touch Directory identifies the One Touch Key (List #) and name associated with it along with the Speed Dial number(s), telephone number(s) and name(s) that are stored in that One Touch Key. You can print the One Touch Directory on demand, but it also prints automatically whenever you enter or change a One Touch Key . See Section 5.2 for procedures to Program One Touch Keys.

(4) One Touch Directory Sheet

After programming a One Touch Key, you can print out the Directory Sheet which includes the first 12 characters of each destination name. Cut along the dotted line and place it over the One Touch keys under the Directory Sheet Cover. To print out a Directory Sheet, press the FUNCTION Key, 2, YES twice and cursor up. When the display reads: "ONE TOUCH SHEET," press YES.

(5) Program Key (P-Key) Directory

This report describes the contents of the Programmable One Touch Key (P-Keys) by printing a Program Key Directory.

A Program Key Directory is automatically printed each time you program or change a P-Key. See Section 5.5 for procedures to Program a P-Key.

(6) System Set-Up Report

The System Set-Up Section of this report includes the current date and time; your Model 9930 transmit IDs and fax phone number; a polling Passcode (if you use one); the Journal format; the time to print the Transaction Journal and where to fax it (if specified); whether a Ring Detect timer should be set for delayed answer; whether the Model 9930 is in Auto or Manual Receive; the number of times the Model 9930 will redial a location that is busy or doesn't answer; ring pattern; number of minutes between redial attempts; whether the machine is configured for Automatic Reduction; the beep volume and also monitor volume. (See Section

5.7 to change the System Set-Up Functions). The report also describes Set-Up Options features that are activated, including

the Transmit Status Report; the Job Confirmation Report; the System Access Code; the Programmable Power Saver Setup and whether a Cover Sheet will automatically be sent. Refer to Section 5.8 for more information on Setting System Options.

Under the Set-Up Memory section, you can see how much memory is in the system; whether Memory Save is on; whether all documents will be received into memory; whether the Model 9930 will store all documents into memory before automatic dialing begins; whether you may remotely retrieve documents in memory; whether your unit will still receive if it's out of paper; and a look at your system's private Mailbox configuration. Refer to Section 5.9 for more information on Setting Memory Options.

You can print the System Set-Up Report on demand. It also prints automatically whenever you make a change to either the Set-Up Functions, the Option Set-Up Functions or the Memory Set-Up Functions.

7) Cartridge Order Form

You can print a form to be used in ordering toner cartridges for your 9930. This form can be telephoned or faxed to the numbers listed on the form. This form will also print automatically when the machine senses low toner.

5.6.3 Transaction Journal (Communications Report)

The Model 9930 Transaction Journal gives details of all transmissions and receptions. You can print out the Journal anytime you need one. Simply press the JOURNAL Key on the Operator Control Panel to print a copy or to view the recent transaction on the display. After it is chosen, two numbered selections appear on the display (1=PRINT, 2=VIEW). Press 1, then "Yes," to obtain a printed Communications Report. Press 2, then "Yes," to view each transaction on

the display. Use the up or down cursor keys to scroll through the list of transactions. The communications you want to see on the display may be selected on the Journal setup of System Set Function (See Section 5.7). You may choose 1=Originated Call Only or 2=All.

The Model 9930 memory allows the Journal to store 32 transmit or receive transactions before becoming full.

If you wish, you can program the Model 9930 to automatically print a Journal once a day, at the same time everyday. Refer to SET-UP SYSTEM Functions (Section

5.7) for instructions on how to program your system to print a Journal everyday. When the Journal is printed automatically each day, the

information is erased

from memory

and a new Journal is started. If you have configured the system to print a Journal each day, and there has been no activity since the last time the Journal printed and erased, "NO TRANSACTIONS" will appear in the display and nothing will print.

5.6.4 Verification Reports

Y our Model 9930 is capable of printing various Verification Reports. Most of these are generated automatically . Some can be turned ON or OFF. Collectively, these reports provide immediate feedback about transmissions, receptions, jobs, Mailboxes, Relays and other important functions.

1. Transmit Status Report

This report prints immediately following each transmission, even after your unit has been polled by another machine. The information is identical to a line item on the Transaction Journal (Communication Report). See Section 5.6.3 for more information.

You may choose to have the 9930 automatically print out the Transmit Status Report after each transmission or you may choose: 1=Off, 2=On, 3=Inc, or 4=On Demand. If you select 3 (Defaulted to 3), a report will print only if transmission is unsuccessful. If 4 is selected, you can choose to print a report while setting up a transmission. See Setting System Options (Section 5.8) for details on setting up this feature.

2. Job Confirmation Report

This type of report prints automatically each time you enter or edit a programmable AutoDial job. See Section 5.3 for more information on AutoDial jobs. The Job Confirmation Report was OFF when your Model 9930 was installed. If you wish, you can turn it ON by accessing the SET OPTIONS Function (see Section 5.8 for further details).

Pitney Bowes 9930 Operating Guide

Specifications and Main Features

Frequently Asked Questions

User Manual