The Pitney Bowes logo and all Pitney Bowes product names contained herein are trademarks of
Pitney Bowes Inc.
Welcome
Thank you for choosing the Pitney Bowes 4300.
This User Manual describes the functions, operating
procedures, precautions, and basic troubleshooting for
the 4300.
Before using this machine, be sure to read the User’s
Manual thoroughly in order to ensure that you use the
machine efficiently. After you have gone through the
manual, keep it handy at all times.
Note that some of the illustrations of the machine used
in the User Manual may be different from what you
actually see on your machine.
Layout & InstaLLatIon
GettInGstarted
autodIaLer
sendInGfaxes
1
2
3
4
receIvInGfaxes
usInGthe f-codeboxfeature
copyInG
specIaLfeatures
restrIctInG MachIne access
usersettInGs
report & LIsts
MaIntenance & troubLeshootInG
appendIxand Index
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6
7
8
9
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AI
Contents
Regulatory information ............................................................................................................ i
United States of America .................................................................................................... i
Canada ................................................................................................................................ ii
Index ...................................................................................................................................AI-5
Regulatory information
Customer information
1
United States of America
The Pitney Bowes model 4300 (hereafter referred to as “the product”) complies with
Part 68 of FCC rules and the requirements adopted by the ACTA. On the rear panel
of the product is a label that contains, among other information, a product identifier
in the format US:DKUFA02B002C. If required, this number must be provided to
the telephone company.
The REN is used to determine the number of devices that may be connected to a
telephone line. Excessive RENs on a telephone line may result in the devices not
ringing in response to an incoming call. In most but not all areas, the sum of RENs
should not exceed five (5.0). To be certain of the number of devices that may be
connected to a line, as determined by the total RENs, contact the local telephone
company. The REN for this product is part of the product identifier that has the
format US:DKUFA02B002C. The digits represented by 02B are the REN without a
decimal point.
The product is designed for use on standard-device telephone lines. The product
connects to the telephone line with a standard line called the USOC RJ-11C.
Any plug and jack used to connect the product to the premises wiring and telephone
network must comply with the applicable FCC Part 68 rules and requirements
adopted by the ACTA. A compliant telephone cord and modular plug is provided
with this product. It is designed to be connected to a compatible modular jack that
is also compliant. See installation instructions for details.
If the product causes harm to the telephone network, the telephone company will
notify you in advance that temporary discontinuance of service may be required.
But if advance notice isn’t practical, the telephone company will notify the customer
as soon as possible. Also, you will be advised of your right to file a complaint with
the FCC if you believe it is necessary.
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3
4
5
6
7
8
9
The telephone company may make changes in its facilities, equipment, operations
or procedures that could affect the operation of the equipment. If this happens the
telephone company will provide advance notice in order for you to make necessary
modifications to maintain uninterrupted service.
If trouble is experienced with the product, see operating instructions for details. For
further repair or warranty information, please contact Pitney Bowes at 1-800-672-
6937.
If the product is causing harm to the telephone network, the telephone company
may request that you disconnect the product until the problem is resolved.
Connection to party line service is subject to state tariffs. Contact the state public
utility commission, public service commission or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line,
ensure the installation of the product does not disable your alarm equipment. If you
have questions about what will disable alarm equipment, consult your telephone
company or a qualified installer.
The product is hearing aid compatible.
i
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ii
When programming emergency numbers and/or making test calls to emergency
numbers:
1) Remain on the line and briefly explain to the dispatcher the reason for the call.
2) Perform such activities in the off-peak hours, such as early morning or late
evenings.
To protect the product against power surges, we recommend the use of a power
protection device (Surge arrestor).
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person
to use a computer or other electronic device, including FAX machines, to send any
message unless such message clearly contains in a margin at the top or bottom of
each transmitted page or on the first page of the transmission, the date and time
it is sent and an identification of the business or other entity, or other individual
sending the message and the telephone number of the sending machine or such
business, other entity, or individual. (The telephone number provided may not be
a 900 number or any other number for which charges exceed local or long-distance
transmission charges.)
For instructions on programming this information into the product, see “Initial
Setup” on pages 1-13 to 1-16 of this manual.
FCC Part 15
The product equipment has been tested and found to comply with the limits for
a Class A digital devices, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the
interference at his own expense.
Canada
NOTICE:
The product equipment meets the applicable Industry Canada Terminal Equipment
Technical Specifications.
NOTICE:
The Ringer Equivalence Number (REN) for this terminal equipment is 0.2. The
REN assigned to each terminal equipment provides an indication of the maximum
number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the
requirement that the sum of the Ringer Equivalence Numbers of all the devices
does not exceed five.
Canadian ICES-003
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du
Canada.
Precautions
50 F to 89.6 F
(
10 C to 32 C
)
Installation precautions
1
Clean
Dust buildup can damage your machine. However, do not use a dust
cover, which can cause overheating.
Periodically clean your machine as instructed in this manual.
Away from direct sunlight
To avoid overheating, set up the machine away from direct sunlight or
heating unit.
Level, and vibration-free
To avoid damage to the machine or personal injury, set the machine up
in a level, vibration-free location.
Near a phone jack & an AC power outlet
Your machine uses a standard (modular) telephone jack.
The power cord is about 6.5 feet long when stretched to its limit, and
the power cord should never be stretched to its limit.
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3
4
5
6
7
8
9
Away from a television or radio
Many appliances and office equipment, including televisions, radios,
copy machines, air conditioners and computers, can generate electronic
noise that can interfere with the operation of your machine.
Avoid extreme high / low temperature
Use your machine within the temperature range of 10 °C to 32 °C (50
°F to 89.6 °F).
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Power requirements
AC 120V
Use a standard AC 120 V outlet
Use a standard three-pronged 120 V electrical outlet to power your
machine. Using any other electrical outlet will damage to your
machine.
Do not share an extension cord connector with other plugs
This could cause electrical shock.
Do not share an outlet with a large appliance
High-consumption appliances such as a refrigerator or air conditioner
can cause “draw-downs” which could damage your machine.
Plug in the power cord
Plug the power cord carefully and completely into a wall outlet. Do not
leave any portion of the electrical cord’s metal plugs exposed. Doing so
could cause a fire and increases the risk of electrical shock.
Make sure the outlet is not controlled by a wall switch
If it is, you will risk occasional shutoffs to the machine, causing interruption or loss of fax ser-
vice.
Use an electrical surge suppressor,preferably one which guards both telephone and
electrical lines. This device helps to shield your machine from damaging high-voltage electrical
surges.
Space requirements
3.9 in.
(10 cm)
3.9 in.
(10 cm)
11.8 in.
(30 cm)
15.7 in. (40 cm)
15.7 in. (40 cm)
To ensure proper ventilation and easy operation, set up the machine in an area that meets the
minimum requirements for clearance as illustrated below.
NOTE: In order to enable easy machine maintenance and replacement of consumables,
maintain an adequate amount of space around the machine. When lifting the
machine, be sure to grab the handles on the left and right sides of the cassette
tray.
General precautions
Never disassemble your machine
Disassembling your machine can cause serious injury to you and dam-
age to your machine.
1
2
3
4
5
6
7
Never handle your machine or power cord with wet hands
Never touch your machine or power cord if your hands are wet.
During electrical storms, disconnect the plug from the outlet
Electrical storms can cause electrical shock or damage to the machine.
Keep away from liquids
Keep liquids and metal pins or other objects away from your machine.
If something falls into the machine, remove the plug from the outlet,
and then contact your authorized Pitney Bowes dealer.
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Do not rest furniture or other equipment on the power cord
Do not put anything on or over the electrical power cord, and do not
route the power cord under rugs or carpets. Doing so can damage the
power cord and/or machine, causing fire or electrical shock.
Allow clearance around the outlet
Do not stack boxes or furniture around the outlet.
Transporting the Machine
If you need to transport the machine over a long distance, consult your technical representative.
Storing and handling the toner and drum cartridges
To avoid damage to your machine and to assure the best performance possible, follow these
guidelines when storing and handling the toner and drum cartridges:
Use supplies manufactured specifically for Pitney Bowes machines
Using toner and drum cartridges or other supplies that are not manufactured specifically for
your machine may affect the operation of your unit.
Storing the cartridges
Store the cartridges in a location that meets the following requirements:
• Free from direct sunlight
• Away from dusty conditions
• Away from floppy disks or other computer media, computer screens, or other materials
sensitive to magnetic fields.
• Away from high humidity
• Do not stand the cartridge on its end and do not store it upside down.
• Do not open the protective bag containing the cartridge until you are ready to install the
cartridge.
Cartridge handling
• Do not burn toner cartridges
Toner powder is extremely flammable. Exposure to flame can cause the toner cartridge to
burn or explode, causing serious injury.
• Keep cartridges away from water and oil.
• Do not expose cartridges to direct sunlight.
• Do not subject cartridges to static or electrical shock.
CAUTION: Be careful not to get the toner powder in your eyes. If toner powder gets in
your eyes, immediately flush your eyes with water and seek medical assistance.
Legal restrictions on copying
Certain types of documents must not be copied with the purpose or intent to pass copies of such
documents off as the originals.
1
The following is not a complete list, but is meant to be used as a guide to responsible copying.
Financial instruments
• Personal checks
• Travelers checks
• Money orders
• Certificates of deposit
• Bonds or other certificates of indebtedness
• Stock certificates
Legal documents
• Food stamps
• Postage stamps (canceled or uncanceled)
• Checks or drafts drawn by government agencies
• Internal revenue stamps (canceled or uncanceled)
• Passports
• Immigration papers
• Motor vehicle licenses and titles
• House and property titles and deeds
General
• Identification cards, badges, or insignias
• Copyrighted works without permission of the copyright owner
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3
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6
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8
In addition, it is prohibited under any circumstances to copy domestic or foreign currencies, or
works of art, without permission of the copyright owner.
When in doubt about the nature of a document, consult with legal counsel.
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Symbols and terms
In this manual, the following symbols, terms and abbreviation are used. Please familiarize yourself with these.
WARNING This symbol indicates how to avoid fatal or critical injuries.
CAUTION This symbol indicates how to avoid personal injury.
IMPORTANT:This instruction describes conditions or incorrect operations that could
cause damage to your machine.
NOTE: A note describes helpful hints, restrictions and how to avoid problems.
[ ] The names of the keys on the control panel.
“ ” Items that appear on the LCD.
LCD The Liquid Crystal Display shows
Document Original sheet(s) of paper you send, copy and scan on your machine.
NOTE: • The appearance of the AC power cord and telephone line cable vary according
to countries.
• The toner cartridge supplied with your machine is starter toner cartridge,
which yields approximately 3,000 printouts. Please contact your Pitney
Bowes dealer to purchase regular, full-yield toner cartridge.
Machine layout
L
IN
E
P
H
O
N
E
1
P
H
O
N
E
2
LINE
PHONE1
PHONE2
Bypass tray
Automatic
document feeder
(ADF)
Control panel
Paper cassette
2nd paper cassette
(Option)
1st side cover
2nd side cover
Front cover
Paper level
Indicator
Document
guides
Document
tray
Document
exit tray
Power switch
AC power jack
Telephone
Connectors
Paper exit tray
Second phone line
(Option)
Network connector
(Option)
USB connector
1
2
3
4
5
Layout & InstaLLatIon
6
7
8
9
10
11
12
13
14
A
1-3Layout & InstaLLatIon
1-4Layout & InstaLLatIon
Control panel overview
12 3 4 56789
10 11 1213 14
15161718
19202122
Mode switch button
1
Press this button to switch the machine’s mode.
Paper source light
2
Indicates the selected paper source.
Alarm light
3
Glows when a
Comm. /Memory Rec. light
4
Blinks when the machine is communicating with another machine.
Glows when the machine has received documents into memory.
Machine mode light
5
Indicates what mode the machine is in.
Paper Size
6
Selects the paper you want to use for copying.
LCD (Liquid crystal display)
7
Shows messages and selections prompted during operation.
Doc. Size
8
Instructs the machine to scan Auto*, Letter, Half-letter or Legal size documents.
Doc. Resolution
9
Selects the fax and copy resolution.
Contrast
10
Adjusts the scanning contrast level.
Menu /Back
11
Accesses machine settings. Also, it allows you to go back to the previous menu level.
Cursor keys
12
(Redial): Scrolls through recently dialed numbers. (Page 4-6.)
(Tel Index): Displays one-touch and speed-dial entries which are sorted alphanumeri-
cally, similar to a phone directory. (Page 3-11.)
In copy and scan mode —
: Adjusts the zoom ratio.
Enter
13
Selects or confirms settings.
Cancel
14
Deletes characters on the LCD and cancel commands you have entered into the machine.
errors
occurs.
* When you select Auto, custom size documents (up to 35.43 in. (900
mm) in length) can be automatically scanned.
Soft keys
15
Frequently used functions can be assigned into the following keys.
(See “Soft keys” on page 8-2 for more information.)
Advanced Functions
16
You can choose any function that is not assigned as a soft key. The displayed functions may
vary according to the mode the machine is in.
Speed Dial /Group
17
Press this key once and enter the three-digit code to dial a pre-registered fax or phone num-
ber.
Also, press this key twice and enter a group number to perform group dialing.
Job Confirm. /Fax Cancel
18
Cancel or review fax jobs, or review the results of a fax transmission.
Numeric keys
19
Enter numerical values as well as fax/phone numbers and characters.
Reset
20
Returns the menu to the standby screen and resets all settings back to their defaults.
Start
21
Executes operation.
Stop
22
Stops the machine’s operation. However, to stop a fax transmission, press [Job Confirm. /Fax
Cancel].
1
2
3
4
5
Layout & InstaLLatIon
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8
9
10
11
12
13
14
A
1-5Layout & InstaLLatIon
1-6Layout & InstaLLatIon
23
24
Macro keys
23
Programming the Macro keys can reduce a multi-
step operation into a one-touch executable.
(See “Macro keys” on page 8-4 for more informa-
tion.)
One-Touch keys
24
Instantly dials a pre-registered fax or phone number.
Setting up the machine
L
I
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E
P
H
O
N
E
1
P
H
O
N
E
2
Telephone wall jack
LIN
E
PHONE
1
PHONE
2
Attaching the document tray
Attach the document tray by inserting it into the appropriate holes, as shown below.
Making connections
1
2
3
4
5
Layout & InstaLLatIon
6
Telephone line connection
Attach the supplied ferrite core to the telephone line cable as illustrated below.
Plug the telephone line cable into the LINE jack and the other end to the wall jack.
If you want to use your machine for receiving both faxes and voice calls, connect the
optional handset or an external telephone to your machine.
7
8
9
10
11
12
13
14
A
1-7Layout & InstaLLatIon
1-8Layout & InstaLLatIon
Connecting the optional handset
LIN
E
P
H
O
N
E
1
P
H
O
N
E
2
LIN
E
P
H
O
N
E
1
P
H
O
N
E
2
PHONE1
PHONE2
LINE
spacer
handset
cradle
LIN
E
P
H
O
N
E
1
P
H
O
NE2
External phone
(even an answering machine)
Modular cap
L
IN
E
P
H
O
N
E
1
P
H
O
N
E
2
Attach the handset cradle and the spacer using the screws supplied with the cradle.
Then plug the handset cord into the PHONE 1 jack of your machine.
Connecting an external phone
Plug the external phone’s line into the PHONE 2 jack of your machine.
Installing the drum and toner cartridges
Pull the release lever to open the side cover.
1
Open the front cover.
2
Turn the toner cartridge locking lever to the left (unlock position).
3
1
2
3
4
5
Layout & InstaLLatIon
6
7
8
9
Unpack the drum cartridge from its carton and slide it into the machine firmly
4
until it locks into place.
NOTE: Shield the drum cartridge from light.
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11
12
13
14
A
1-9Layout & InstaLLatIon
1-10Layout & InstaLLatIon
Unpack the starter toner cartridge from its carton. Then, holding the toner
5
cartridge with both hands, gently shake it to distribute the toner evenly inside
the cartridge.
NOTE: Do not touch the roller of the toner cartridge.
Slide the toner cartridge into the machine firmly until it locks into place.
6
Turn the cartridge locking lever to the right until it locks into place.
7
Close the front and side covers.
8
NOTE: The machine will not operate if the covers are not closed properly.
Plug in and power up
Plug the non-pronged end of the supplied AC power cord into the AC socket on
1
the machine and the pronged end into a properly grounded AC outlet.
1
2
3
4
Turn on the power switch. The markings are international standards:
2
I means on, O means off.
It will take a few seconds for the machine to warm up. The machine will show:
Warming up
NOTE: While the power is on, the scanner lamp will always lights, but this does not
mean machine failure. See also “Scanner Sleep” on page 10-4.
Loading paper and adjusting the paper size setting
Please see “Paper handling” on pages 2-12 to 2-16.
5
Layout & InstaLLatIon
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7
8
9
10
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A
1-11Layout & InstaLLatIon
1-12Layout & InstaLLatIon
Adjusting the speaker volume
Press [
1
2
3
4
5
COPY4FAX4SCAN] to switch the machine to the fax mode.
Fax Ready
Feb 10 2006 2:15pm
Press [Monitor].
Monitor
//Enter
Press [Enter]. You will hear a dial tone.
Press [] or [] to adjust the volume.
** Tel Mode **
Volume :
Press [Monitor] to hang up.
nnnnnn
Initial setup
Clearing stored settings
Before using your machine, clear the built-in user data. This ensures that the
memory will hold only your settings.
IMPORTANT: After specifying the initial settings, do not clear the memory again without an
authorized technician’s advice.
To clear the memory:
Press [Menu], [ ], [0], then [2].
1
Clear User Settings
Yes Enter
If you want to clear the memory, press [Enter].
2
If you do not want to clear the memory, just press [Cancel].
Getting started
Clear User Settings
No Cancel
1
2
3
4
5
Layout & InstaLLatIon
6
In some countries you are required by law to indicate your name and fax number
on every fax you send.
YOU MUST THEREFORE STORE YOUR NAME (OR COMPANY NAME)
AND FAX NUMBER IN YOUR MACHINE BEFORE USING IT.
Every fax page you send arrives at the receiving machine with a single line of
text at the very top of the page. This text lists a name, called the Transmit Terminal Identifier (TTI), and a fax number.
Under “Specifying initial settings” below, you can stored the following items including your name and fax number.
• Language
• Current date and time
• Automatic daylight saving time detection
• Fax reception mode
• Dial tone detection
• Phone dialing type
• Your fax number
• TTI 1 / TTI 2 / TTI 3
• Usual TTI
• Idle time before switching to the Energy Save mode
The settings you adjust here can always be changed later.
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8
9
10
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13
14
A
1-13Layout & InstaLLatIon
1-14Layout & InstaLLatIon
Specifying initial settings
TimeYearMonth
Enter Time
01/01 '06 00:00
Day
If you press [Reset] during initial setup, your machine returns to Standby mode.
But it will keep the settings you saved by pressing [Enter] as described below.
1
Language
2
3
Date & Time
4
5
To change a digit, press [] to move the cursor left or [] to move it right.
6
Switch to the Fax mode by pressing [
Press [Menu], [9], [Enter].
The machine will show the current language setting.
Language :English
//Enter
Press [] or [] until your desired language appears.
Then press [Enter] to save the setting and continue.
The machine will show the current calendar/clock setting.
Use the numeric keys to enter the correct date in the MMDDYY format and
time in the 24-hour format.
For instance, to set 2:15 PM on February 10, 2006, press [0], [2], [1], [0], [0], [6],
[1], [4], [1], [5]:
Then, enter the correct digit.
Press [Enter] to save the clock setting and continue.
COPY4FAX4SCAN]
.
Daylight savings
7
8 Press [] or [] to select “On” or “Off”, then press [Enter] to save the setting.
Fax reception mode
9
10
11
The machine will now ask if you want to set the calendar/clock to automatically
recognize daylight saving time (DST).
Daylight Saving :Off
//Enter
When the setting is “On,” your machine will automatically recognizes DST at 2
AM on the appropriate switch over Sundays each year.
When the setting is “Off,” no automatic change will occur.
The machine now shows the machine’s current reception mode.
Fax Ready
//Enter
For now, select “Fax Ready”. (For details on the reception modes, see “Selecting
the reception mode” on page 5-2.)
Press [Enter] to save the setting and continue.
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