Congratulations on your selection of the Pitney Bowes 2050 Touch Screen
Facsimile System. The 2050 will help you keep communication costs down
while giving you sophisticated fax transmission capabilities and
unparalleled simplicity in operation.
This Operator’s Guide will help you to learn your 2050 quickly and easily.
The Table of Contents, Function and Screen Path Summaries,
Conventions chart and comprehensive Index will all serve to familiarize
you with the 2050 and make needed information easy to find. In addition,
your 2050 ships with a convenient Quick Reference Guide that contains
step-by-step instructions on the most commonly used features and
functions. (To order another Pitney Bowes 2050 Quick Reference Guide,
see page B-1.)
Since the 2050 performs many different functions, not everyone will need
to learn every feature. Though reading the entire Operator’s Guide is
recommended, you may wish to just reference the sections that contain
feature(s) that relate to your application(s). You can also take advantage
of the 2050’s unique on-line Help that provides further clarification on
many features and functions. What’s unique is that this text can be
viewed (on the 2050’s large touch screen) and/or printed. To view the text,
you simply touch the “Help” button on virtually any screen (use the
“Next” or “Back” buttons to view multi-page text, as needed). To produce a
hardcopy of the text for future reference, touch the “Print” button.
Conventions Used
Throughout this Operator’s Guide, we use conventions that are designed
to make programming and using your 2050 easy:
WORD/
SYMBOLDESCRIPTION
VThis symbol means “Touch.” Simply touch the desired tab,
button or field within the touch screen to make selections.
For example, if the instructions read: 1. V System Setup
tab, touch the System Setup tab.
Tab“Tab” refers to the five “Function Tabs” that appear along
the top of the 2050’s touch screen, e.g., “System Status,”
“Receive Fax,” etc. (see sample screens on pages 1-17 and
1-18).
Button“Button” refers to a button on the touch screen. If the
instructions read: 1. V Print, touch the “Print” button.
Remember, buttons are touched.
I-1
WORD/
SYMBOLDESCRIPTION
PressThe word “press” is associated with keys on the control
panel. If the instructions read: 1. Press Enter, press the
Enter key.
Key“Key” refers to a key on the control panel, e.g., “To
Memory” key or One-Touch Program keys. Remember,
keys are pressed.
BoldBold type indicates a button on the screen that you need
to touch or a key on the control panel you must press.
“QuoteWhen referencing a particular key/button on the control
Marks”panel/touch screen, indicates exactly how that key/button
is labeled, e.g., “Back” and “Next.”
NoteNotes contain instructions that may be required to
successfully perform an operation.
ADFAbbreviation for Automatic Document Feeder. It holds the
original documents that are to be faxed, copied or
scanned.
OTPAbbreviation for One-Touch Program key.
>The “greater than” symbol [>] represents the path you
take to reach a desired function. Think of it as pointing
you in the “right” direction. For example, to program a
Speed Dial number you V the System Setup tab, followed
by the Speed Dial Number button, or…
System Setup > Speed Dial Number.
嘺In the touch screen, if a check mark appears next to a
particular setting, this indicates the function has been
turned ON. For example,
嘺 Job Status Report
means that a Job Status Report will print after a fax
transmission. To deselect a setting, simply touch the 嘺.
I-2
Guide Layout
To help you find information quickly, the following chart summarizes each
chapter and provides the corresponding page number.
Finding Information
1. GETTING TO KNOWDescribes 2050 features, the operator1-1
YOUR 2050panel, function tabs, primary screens,
for the system, e.g., date/time,
Machine ID and other user settings.
3. AUTODIAL SETTINGS Describes how to program Speed3-1
Dial numbers and One-Touch
Program keys.
4. SENDING A FAXDescribes how to send a fax, i.e.,4-1
dialing methods, Delayed Transmit,
Batching, Broadcasting, etc.
5. RECEIVING A FAXDescribes the various methods5-1
of receiving a fax, e.g., automatic,
manual, memory, etc.
6. MAKING A COPYDescribes how to make copies6-1
using your 2050.
7.
ADVANCED FEATURES
8. REPORTS, LISTSDescribes the various reports8-1
AND FORMprinted either automatically or
9. INSTALLINGDescribes how to set up the unit,9-1
THE MACHINEinstall supplies, etc.
Describes private Mailboxes,7-1
the various methods of Polling
and Relay Broadcasting
on-demand.
I-3
10. ROUTINEDescribes the procedures you’ll10-1
MAINTENANCEneed to replace supplies or solve
AND TROUBLE-problems.
SHOOTING
APPENDIXDescribes operating noticesA-1
(for U.S., Canadian and U.K.
users), supplies, accessories,
options, specifications, fax terms
and main screen flowcharts.
Note: Definitions of many of the terms presented throughout this
Operator’s Guide can be found in the “Glossary of Fax Terms,” page D-1.
Pitney Bowes Diagnostic Center
If you have questions regarding your 2050 or to request service, call* the
Pitney Bowes Diagnostic Center at 1-800-243-5556. In the U.S., you can
also fax a request for information to the Diagnostic Center at
800-824-4417. In Canada, please call the Canadian Pitney Bowes
Diagnostic Center at toll free 800-668-9194 (English); or 800-387-0185
(French). In the U.K., call 01279-443431. In Australia, call your local
office. Refer to page 10-13 for additional service and supply information.
*Important: When calling, please use the 2050’s telephone handset or a
phone within reach of the machine. Why? A Pitney Bowes technician can
more easily assist you when reviewing the machine status and/or
settings.
I-4
Energy Star
SM
Pitney Bowes’ desire to advise customers about the energy efficiency of
our equipment not only includes the bottom line savings but also
evaluating our equipment’s impact on the environment. Office equipment
is the fastest growing electricity load in the world.
The U.S. Environmental Protection Agency (EPA) promotes energy
efficiency because electricity generation contributes to air pollution,
including 35 percent of all U.S. emissions of sulfur dioxides and nitrogen
oxides, respectively. By using more energy-efficient equipment like the
Pitney Bowes 2050, we can reduce this pollution, while saving money.
Printers and fax machines are typically left on 24 hours a day, but are
active only a small percent of the time. This means conventional printers
and fax units can waste a lot of energy and money, but the Pitney Bowes
2050 automatically powers down to save energy when not being used.
This “sleep” feature can cut the unit’s annual electricity use by over 65
percent.
As an ENERGY STAR partner, Pitney Bowes, Inc. has determined that
the 2050 Touch Screen Facsimile System meets the ENERGY STAR
guidelines for energy efficiency.
Look for the following ENERGY STAR logo on the front of the 2050.
I-5
Recycling
Pitney Bowes is concerned about issues that affect our environment.
Properly handled, all parts from our Imaging Cartridges can be recycled
in some way rather than taking up additional space in our country’s
landfills.
To make this easier, Pitney Bowes has set up a program to provide
trouble-free recycling for the 2050’s Imaging Cartridges in the U.S.
Enclosed with each Imaging Cartridge is a prepaid postage return label
and a strip of adhesive tape. Simply pack the used Cartridge in the same
box that contained its replacement. Seal the box with the tape, apply the
return label and mail back to us with your regular mail. You may want to
keep a copy of the label in the event you misplace the original. As long as
it is a clear copy, the Post Office will honor the copied label.
A recycling program is currently under review in the U.K.
In Canada, a Purolator slip is enclosed with each cartridge. Attach the
slip to the box and call the Purolator telephone number indicated on the
slip for pick up of a used Cartridge.
Year 2000 Compliance
To ensure proper and uninterrupted operation of our equipment into the
next century, the “Year 2000 Compliance” of all Pitney Bowes, Inc.
products is defined as meeting the following criteria: Whether a product
provides two- or four-digit representation of years for operator display,
reports and external communication interfaces, all date processing
functions of the product (e.g., data comparisons, sorts, calculations, leap
year calculations, etc.) will operate correctly across the year 2000
boundary.
I-6
CHAPTER 1
GETTING TO KNOW YOUR 2050
Pitney Bowes 2050 Features
Your new 2050 is a state-of-the-art Touch Screen Facsimile System
capable of performing a wide variety of functions, each designed to
provide maximum convenience and economy. Specifically, your 2050 is a…
• Intuitive Fax – Your 2050 features a large touch-screen display,
with user-friendly prompts and descriptive Help text, that enables
anyone to operate the 2050 with little assistance.
• Convenience Copier – Make up to 99 crisp, clean, collated copies
from the 2050’s large 50-sheet automatic document feeder.
• Laser Printer – Produce superior 600 dpi laser output via the
optional bidirectional parallel port and printer interface kit.
• PC-Fax/Scanner/Printer (standalone/network) – Send/receive
fax messages, scan and print directly from a network or PC for
improved productivity, via optional HydraFax Lite/Gold software.
• Multifunctional System with Numerous ExpansionOptions – Boost productivity further, with a second high-speed
(33.6 Kbps) telephone line (for simultaneous fax send/receive) and
additional memory, paper supply, autodialing capacity and much
more (see “Options,” page 1-3).
The table which follows shows 2050 feature/function highlights. Should
you need more information and/or programming instructions, please refer
to the Index for the page number. Also, additional specifications are listed
on page C-1.
1-1
FACSIMILE
FEATURE/FUNCTION2050 SPECIFICATION/DESCRIPTION
Autodialer42 OTP keys; 200 Speed Dial Numbers*
Broadcasting42 groups; 250 locations*; 50 random
numbers
Delayed TransmissionUp to 50 Jobs for reduced transmission
costs
Dial While ScanExpedites communication
Memory AllocationPage in/page out (helps prevent memory
overflow)
Edit Jobs KeyView and edit current/pending Jobs in
Speed Dial NumbersIncreases Speed Dialer capacity from
200 to 1,000 numbers. Automatically
increased when optional Flash
Document Memory (2-/4-/8-MB) is
added.
Note: Additional specifications are listed on page C-1 of the Appendix.
1-3
Name and Description of Parts
The 2050 has the following main components:
➊
➌
➍
ITEM FEATUREDESCRIPTION
➋
1AutomaticSet the documents you want to transmit
Documentface down on the Automatic Document
Feeder (ADF)Feeder. You can have up to 50 pages in the
ADF at one time.
2DocumentYou can adjust the document guides to
Guidesallow you to position different size
documents in the feeder. Standard size
indications (A4, 8.5”, B4 and 11”) are
printed between the document guides.
3TelephoneCan be used for placing outbound calls or
Handsetanswering incoming calls. Refer to
page 9-2 for more information on the
Telephone Handset.
4Operator PanelThe Operator Panel keys and touch
(Top Cover)screen display allow you to quickly and
intuitively program the 2050.
1-4
Name and Description of PartsContinued
ITEM FEATUREDESCRIPTION
5OriginalOnce an original document exits the
Documentdocument feeder, it is stacked on this
Return Traytop tray. Received fax documents stack in
the paper receive tray below.
6Paper ReceiveReceived fax documents are presented to
Traythe operator here after the printing
process has been completed.
7Main FrontHolds approximately 500 sheets of 20 lb.
Loading Paperpaper and is located under the machine.
CassetteYou can open this cassette by pulling it
towards you. Two or more trays can be
added which each hold approximately 250
and/or 500 sheets of paper. Maximum online paper capacity: 1,250 sheets.
8Printer CoverPress this release button on the right side
Release Buttonof the unit to open the printer cover for
Imaging Cartridges and paper path
access.
➏
➎
➑
➐
1-5
Name and Description of PartsContinued
ITEM FEATUREDESCRIPTION
9AC 120VFor attachment of the 2050 AC Power
Power CordCord. The power cord must be plugged into
a wall outlet to power the system. (Note:
For U.K. this is 240VAC.)
10Power SwitchLocated at the lower right rear of the unit,
this powers the unit ON (|) or OFF (O).
11RJ-11C TelephoneA telephone line cord connects this jack to
Linea similar wall jack for attachment to a
phone line. (Not applicable in U.K.)
12RJ-11C ExtensionUsed for attachment of a customer-
Telephone Lineprovided extension telephone. (Not
applicable in U.K.)
13Optional IEEEThis port is used to connect cables if the
rings generated from your unit when
someone calls it. Moving the switch
increases and decreases the volume. (Not
applicable in U.K.)
1-6
14
13
9
11
10
12
Operator Panel
5
6
1
2
7
8
9
10
11
3
12
13
14
4
15
16
1-7
Operator Panel
The Touch Screen and Control Panel are collectively referred to as the
Operator Panel. This section describes each key/feature illustrated on the
previous page.
ITEM FEATUREDESCRIPTION
1Help Button
2Left/RightPress the left or right arrow keys to move
Arrow Keysthe screen cursor, thus allowing for
[
3Numeric KeypadThe numeric keypad serves two functions:
4C/CE Key
5Touch ScreenThe 2050’s touch-sensitive display
6Display ContrastSlides up and down, allowing you to adjust
Adjustmentthe display’s background illumination
7Current Job/Touch this button to display the “Job #,”
Current Reception “Name” (as programmed), “Number of
ButtonPages” and “Communication Speed” of a
8Sleep ModeThis LED will illuminate whenever the
]
[
]insertion of a character within, for
Touch the “Help” button to view descriptive
text regarding virtually every 2050 feature/
function. Touch the “Next” or “Back”
buttons to view multi-page text, as needed.
To produce a hardcopy of the text for future
reference, touch the “Print” button.
example, a fax number or Speed Dial
name field.
1. In fax mode, press the numeric keys
to dial a fax or voice call.
2. In program mode, is used for entry
of the numeric portion of
programmed telephone/fax numbers.
Press the “C/CE” key to clear the contents
of a given field within the touch screen, e.g.,
time, fax number, Speed Dial number, etc.
contains buttons which, when touched,
enable easy fax transmission and provide
helpful prompts and selections to
intuitively guide you. See page 1-17 for a
description of the 2050’s primary screens.
level to a setting suitable to your work
environment.
transmission/reception that is in progress.
2050 has powered down, i.e., is in energysaver mode. The 2050’s programmable
Power Saver feature conserves energy and
greatly reduces electric bills while
ensuring that the documents will still be
received and printed.
1-8
Operator PanelContinued
ITEM FEATUREDESCRIPTION
9Back Space KeyPress the “Back Space” key to delete a
character to the left of the cursor.
10Stop KeyPress “Stop” to:
• Cancel an ADF transmit in progress
• Halt printing of reports or copies
• Stop an audible alarm.
11Pause KeyPress “Pause” to insert a delay in a dialing
sequence while you are programming or
dialing a fax number.
12To Memory KeyThe “To Memory” key determines if
documents are to be stored to memory
before dialing. Documents will be stored
into memory before transmission when
the green LED is on. When the LED is off,
documents will be sent directly from the
ADF.
13Voice KeyThe “Voice” key is used for On-Hook Voice
Mode. This allows you to call a random
non-fax telephone number or non-fax
Speed Dial number or non-fax telephone
number stored as a One Touch Program
key. The “Voice” key also is used to adjust
the 2050’s speaker volume (monitor).
14Enter KeyPress the “Enter” key to advance the
cursor from field to field or register
programmed data.
15Send/Receive KeyPress the “Send/Receive” key when you are
ready to begin a transmission/reception.
16One-TouchOne-Touch Program keys serve two
Program Keys (42) functions:
1.
In fax mode, press any of the 42 OneTouch Program keys to send and/or
receive a document to/from one or
more locations stored in that key.
2.
In program mode, are used for entry
of the alphabetical portion (A-Z and
special symbols) of Machine ID(s),
Speed Dial and One-Touch names, etc.
1-9
System Ready Screen
When your 2050 is “ready” to accept a programming, fax transmission/
reception or copy command, the System Ready screen appears. The
various components of this screen are itemized below. A corresponding
page number is provided should you wish to reference detailed
information on a particular topic.
1 Function Tabs: There are two
sets of Functions Tabs, one set
that appears when there is no
document in the ADF (as shown)
and one that appears when a
document has been placed in the
ADF. See pages 1-12 and 1-13.
❶
❷
❸
❹
❺
2 Date/Time: The current date
and time that has been
programmed in your 2050
appears here. See page 2-2.
3 Fax Number: The fax number that has been programmed in your 2050
(as part of the Machine ID) appears here. See page 2-4.
4 Memory Available: Indicates how much internal document memory is
remaining for fax scanning, copying or document storage purposes. See
page 1-21.
5 Insert document to begin: Instructs the user to place a document in the
ADF in order to perform a fax or copy operation. See “Sending a Fax,” page
4-1 and/or “Making a Copy,” page 6-1.
6Help: Touching the “Help” button enables you to view descriptive text
regarding the screen which currently appears. This text can also be
printed by simply touching the “Print” button. See page 1-8.
❻
❼
7 Current Job/Current Reception: Touching this button displays the “Job
#,” “Name” (as programmed), “Number of Pages” and “Communication
Speed” of a transmission/reception that is in progress. See page 4-17.
Notes:
• Programmed data (e.g., date/time, fax number, autodial settings, system
settings, etc.) and pages stored in internal document memory (e.g., for
Delayed Send operations) are protected by battery backup and will be
retained indefinitely if power to the unit is interrupted.
• When the 2050’s toner supply begins to run low, an indicator of how
many pages can be printed before a “toner empty” condition occurs is
displayed. Once a new Imaging Cartridge is installed, the message is
automatically cleared. See page 9-2.
• If an error condition should occur, a System Ready screen will flash a
message, e.g.,
corrected, the error message is automatically cleared. See page 10-10.
1-10
“Paper Empty” or “Cover Open.” Once the problem has been
Using the 2050’s Touch Screen
Function Tab Summary
There are five “Function Tabs” which appear along the top of the 2050’s
Touch Screen, e.g., “System Status,” “Receive Fax,” etc. (see sample
screens below). A function is selected by simply touching the desired tab,
e.g., “Reports.” (Note: To reduce energy costs, the touch screen
automatically turns off when it is not in use for long periods. Placing a
document in the ADF or touching the screen or a key will “wake” the
machine.)
Also, note that the step-by-step instructions often conclude by telling you
to touch the “System Status tab to return to the System Ready screen”
(see diagram [left] below). This step is not necessary if,
1. The 2050 remains idle for approximately 60 seconds, i.e., no keys
are pressed, at which time the system automatically returns to
standby mode or…
2. You place a document in the ADF.
In addition, there are two sets of Function Tabs, as shown below, which
are labeled based upon the status of the Automatic Document Feeder, i.e.,
the ADF is either empty or a document has been placed in it. When the
ADF is empty, the 2050 is in program mode. Alternatively, if a document
has been placed in the ADF, the 2050 is in fax/copy or scan mode.
To follow is a brief description of the tabs in both modes.
Remember, if additional information is needed in a
particular area, simply touch the “Help” key.
1-11
Function Tab Summary
System Status: Without Document in ADF
System
Status
eceive
ax
dit
obs
Reports
ystem
etup
System Status:“System Ready” mode where current date, time, fax
number and available memory are displayed.
Receive Fax:Receive all incoming faxes to memory, receive to
memory for remote retrieval, poll to receive a fax, print
from memory or print from a mailbox.
Edit Jobs:Display or print information on current and pending
jobs, i.e., faxes stored in memory or Delayed Send,
Batch, Broadcast and/or Polling operations.
Reports:Display or print reports, e.g., Speed Dial or One-Touch
Directory (lists), Journal, Supply Ordering, System
Setup, Departments and Jobs.
System Setup:Program Speed Dial Numbers, One-Touch Program
keys, Departments, Job Settings, Reports, Batch
Settings, Options, Machine ID(s), Machine Settings and
Telephone Line Setup.
1-12
Continued…
Function Tab Summary
System Status: With Document in ADF
Send
Fax…
tore
ocally
dit
obs
Control
Image
ake
opies
Send Fax:Enter fax destination (for this document). Access Speed
Dial Directory and program Advanced Features, e.g., edit
destinations, set time to send fax (delayed), print reports
(Job Confirmation and Job Status).
Store Locally:Store this document into a mailbox for retrieval at a later
time. Stores faxes to be polled by remote machines, print
faxes in memory or print received mail.
Edit Jobs:Display or print information on current and pending jobs,
i.e., faxes in memory for Delayed Send, Batch, Broadcast
and/or Polling operations.
Control Image: Adjust how your 2050 scans. Adjusts for Light, Normal or
Dark originals. Set the resolution or photo mode as well.
Make Copies:Make up to 99 sorted or stacked convenience copies using
“scan-once, print-many” digital technology.
1-13
Screen Path Summary
Following are two charts that outline the “path” you take to reach a
desired function or setting. For example, to program a Speed Dial number,
you V the System Setup tab, followed by the Speed Dial Number tab
or… System Setup > Speed Dial Number. Think of the “greater than”
symbol as pointing you in the right direction. These “paths” are used
throughout the guide (as well as the printed Help text), allowing you to
quickly enter, edit or review settings.
BASIC SETTINGS
TOPICPATHPAGE
Access Control SetupSystem Setup > Options > Access Control2-13
Telephone Line SetupSystem Setup > Telephone Line Setup2-9
1-15
Screen PathsContinued
ADVANCED SETTINGS
TOPICPATHPAGE
Account CodesSystem Setup > Report Setup >2-25
Journal > ID Field
Batch TransmitSystem Setup > Batch Settings4-20
DepartmentsSystem Setup > Departments2-14
MailboxesSystem Setup > Mailboxes7-1
Poll SetupReceive Fax > Poll to7-13
Retrieve Document
Print FaxesReceive Fax > Print Faxes in Memory5-3
in Memory
Receive to MemoryReceive Fax > Receive to Memory5-3
Remote RetrievalReceive Fax > Save all incoming5-4
Faxes for Remote Retrieval
Turnaround PollingAdvanced Features > Options >7-30
(w/document in ADF)Poll for Return Document
1-16
Primary 2050 Screens
➧ Send FAX… Screen
This screen appears whenever
a document has been placed in
the ADF for faxing, copying or
scanning purposes. Touch
“Advanced Features” to, for
example, program a delayed
transmission or request a
Status Report for this one
transmission.
➧ System Setup Screen
Without a document in the
ADF, touch the “SystemSetup” tab to display this
main programming screen.
From this screen, you can
easily set or adjust a wide
variety of parameters. Touch
“Help” if you would like a
brief description of each
button.
➧ Edit Jobs Screen
Touch the “Edit Jobs” tab to
display or print information
on current and pending jobs,
i.e., faxes stored in memory for
Delayed Send, Batch,
Broadcast and/or Polling
operations.
1-17
Primary 2050 Screens Continued
➧ Reports Screen
Without a document in the ADF,
touch the “Reports” tab to
display the lists and reports that
can be viewed and/or printed. In
addition, should you need to
order replacement toner, a
convenient order form and tollfree order numbers (phone and
fax) are available.
➧ Advanced (Sending)
➧ Options Screen
With a document in the ADF,
touch the “Advanced Features”
button, followed by the
“Options” button to display
settings shown to the right. The
default setting is “No Mailbox or
Poll.” If desired, select one or
more of the following:
• Send to Mailbox to transmit
the document to a compatible
Pitney Bowes fax machine (i.e., one with a Mailbox feature) or…
• Poll for Return Document to transmit the document and then receive
pages from the remote site, on the same call (called Turnaround Polling)…
saving time and money.
• Confirm Job Settings to print a Job Confirmation Report for verification
of settings, e.g., before a delayed transmission is executed. Note: Jobs
executed immediately may be executed before the report is printed.
• Job Status Report to print a report that indicates the results of an
executed Job.
• Save as One Touch P-Key to save all of the above listed options within a
One-Touch Program key. The settings for this Job will be repeated
whenever that One-Touch Program key is pressed.
1-18
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