Pitney Bowes is concerned about issues that affect our environment.
Properly handled, all parts from our Imaging Cartridges can be recycled in some way
rather than taking up additional space in our country’s landfills.
To make this easier, Pitney Bowes has set up a program to provide trouble-free recycling
for the 1630 Imaging Cartridges in the U.S. Enclosed with each Imaging Cartridge is a
prepaid postage return label and a strip of adhesive tape. Simply pack the used Cartridge
in the same box that contained its replacement. Seal the box with the tape, apply the
return label and mail back to us with your regular mail. You may want to keep a copy of
the label in the event you misplace the original. As long as it is a clear copy, the Post
Office will honor the copied label.
A recycling program is currently under review in the U.K.
In Canada, a Purolator slip is enclosed with each cartridge. Attach the slip to the box and
call the Purolator telephone number indicated on the slip for pick up of a used Cartridge.
Year 2000 Compliance
To ensure proper and uninterrupted operation of our equipment into the next century, the
“Year 2000 Compliance” of all Pitney Bowes, Inc. products is defined as meeting the
following criteria: Whether a product provides tw o- or four-digit representation of years
for operator display, reports and external communication interfaces, all date processing
functions of the product (e.g., data comparisons, sorts, calculations, leap year
calculations, etc.) will operate correctly across the year 2000 boundary.
SUPPL Y ORDERING ..................................................................... H-1
INDEX ................................................................................................I-1
TABLE OF CONTENTS
2
2
Assembly and Connections
Packing List
Make sure you have the following items:
Power Cord
Telephone Wire Cord
Handset
Curled
Cord
IEEE-1284 Compliant
Bi-directioned Cable
Document Tra y
with Extension
Telephone Handset
Drum Unit Assembly
Document
Support
Quick Reference
Card
Operating Guide
Floppy Disks
Whenever you transport the machine, use the packing materials that came
with your machine.
ASSEMBLY AND CONNECTIONS
2 - 1
Choosing a Location
Place your machine on a flat, stable surface, such as a desk. Select a place
that is free of vibration and shocks. Locate the machine near a telephone
jack and a standard, grounded power outlet.
Avoid placing your machine in a high-traffic area. Do not place near
heaters, air conditioners, water, chemicals or refrigerators. Do not expose
the machine to direct sunlight, excessive heat, moisture or dust. Make
sure nothing blocks the flow of air from the fan on the sides of the
machine. Do not connect your machine to electrical outlets controlled by
wall switches or automatic timers. Disruption of power can wipe out
information in the unit’s memory. Do not connect your machine to
electrical outlets on the same circuit as large appliances or other
equipment that might disrupt the power supply. Avoid interference
sources, such as speakers or the base units of cordless phones.
NO !
WARNING
n
Never install telephone wiring during a lightning storm.
n
We recommend that this product be used with a surge protection device to
protect the product against lightning storms.
n
Never install a telephone jack in a wet location unless the jack is
specifically designed for a wet location.
n
Never touch telephone wires or terminals that are not insulated unless the
telephone line has been disconnected at the network interface.
n
Use caution when installing or modifying telephone lines.
n
Avoid using a telephone (other than a cordless type) during an electrical
storm. There may be a remote risk of electric shock from lightning.
n
Do not use the telephone to report a gas leak in the vicinity of the leak.
n
For PLUGGABLE EQUIPMENT, the socket-outlet should be installed
near the equipment and should be easily accessible.
n
To reduce the risk of shock or fire, use only a No. 26 AWG or larger
telecommunications line cord.
NO !
NO !
2 - 2
ASSEMBLY AND CONNECTIONS
Assembly
Installing the Drum Unit Assembly
(with T oner Cartridge)
Unpack the drum unit assembly,
1
including the toner cartridge, and
gently rock it from side to side
five or six times to distribute the
toner evenly inside the cartridge.
To prevent damage to the drum, do not expose it to light for
longer than a few minutes.
Open the front cover of the
2
machine.
Insert the drum unit assembly
3
into the machine.
Close the front cover.
4
ASSEMBLY AND CONNECTIONS
2 - 3
Attach the Trays
Attach the document
1
support and document
tray with extension,
and unfold the
extension, which holds
documents in place.
Document Tray
with Extension
Unfold the Front Output Bin
2
Extension, which holds printed
pages in place.
Document
Support
Front
Output Bin
Extension
Manual Feed Slot
The manual feed slot is above the multi-purpose paper cassette. Load paper
or envelopes one at a time. You do not have to remove paper from the paper
cassette.
To print or copy on labels, transparencies, card stock or thicker paper:
Manual
Feed
Slot
2 - 4
ASSEMBLY AND CONNECTIONS
Paper
Acceptable Paper
Paper TypePaper Size
Multi-purposecut sheetLetter, Legal, A4, A5, ISO B5, Executive, A6,
Paper Cassette #1:2.75–8.5 x 4.57–14 inches (70–216 x 116–356 mm)
2.75–8.5 x 4.57–14 inches (70–216 x 116–356 mm)
envelopesCOM-10, Monarch, C5, DL
post cards2.75–8.5 x 4.57–14 inches (70–216 x 116–356 mm)
organizerDay-Timer® J, K, L
2.75–8.5 x 4.57–14 inches (70–216 x 116–356 mm)
labels and2.75–8.5 x 4.57–14 inches (70–216 x 116–356 mm)
transparencies
Paper Capacity of Paper Cassette
Multi-purposeMax. paper height is 1.06 inches (27 mm)
Paper Cassette #1:(use the guides) or approx. 250 sheets of
Front Output Bin:Approx. 150 sheets of 20 lb. (75 g/m
Letter/A4 paper
2
)
ASSEMBLY AND CONNECTIONS
2 - 5
Paper Specification for the Cassette
Cut Sheet
Basis Weight:17 to 28 lb.
(64 to 105 g/m
2
)
Caliper:0.003 to 0.005 inches.
(0.08 to 0.13 mm)
Moisture Content:4% to 6% by weight
Manual Feed Slot
Cut SheetEnvelopes
Basis Weight:17 to 42 lb.20 to 24 lb.
(64 to 158 g/m
2
)(75 to 90 g/m2)
Caliper:0.003 to 0.008 inches. 0.003 to 0.005 inches.
(0.08 to 0.2 mm)(0.084 to 0.14 mm)
Moisture Content:4% to 6% by weight4% to 6% by weight
Fax messages can be received on only Letter, Legal and A4 size paper.
If you use legal or A4, change the Paper Size setting:
Features
, 1, 2, 6.)
(
2 - 6
ASSEMBLY AND CONNECTIONS
Loading Paper in Multi-purpose Paper Cassette
Pull the paper cassette completely out of the machine.
1
Slide the paper width and length adjusters for the paper size you want.
2
Fan the paper well. Load paper
3
in the paper cassette. Press
down on the paper to flatten
it in all four corners, keeping
the paper level below the
guide. The cassette can
hold up to 250 sheets of
20 lb (75g/m
Slide the paper cassette into the machine until it locks into place.
4
2
) paper.
ASSEMBLY AND CONNECTIONS
Maximum
Paper
Height
Guide
2 - 7
Connections
Connecting the Machine
Connect the handset, power cord, and telephone line.
Connecting the Handset
1
Connect the curled handset cord to the bottom of the handset and the left
side of the machine.
Connect the Power Cord
2
When you connect the power, the screen will illuminate.
Connect the telephone line.
3
Connect one end of the telephone line cord to the jack labeled LINE on
the left side of the machine. Connect the other end to a modular wall jack.
WARNING
n
This machine must be grounded using a three-prong plug.
n
Since the machine is grounded through the power outlet, you can protect
yourself from potentially hazardous electrical conditions on the telephone line
by keeping the power to your machine on when you connect it to a telephone
line. When you want to move your machine, protect yourself by disconnecting
the telephone line first, and then the power cord.
n
Lightning and power surges can damage this product! We recommend that
you use a quality surge protection device on the AC power line as well as
on the telephone line, or unplug the lines during a lightning storm.
n
Do not touch the rollers at the paper exit.
2 - 8
ASSEMBLY AND CONNECTIONS
Connecting an External Telephone
Your machine is equipped with a handset that you can use as a regular
phone. However, you can also connect a separate telephone (or telephone
answering device) directly to your machine.
Connect the modular plug on the telephone’s line cord to the jack labeled
EXT. on the left side of the machine.
Whenever this phone (or TAM) is in use, the screen displays EXT. TEL IN
USE, and, if the machine handset is lifted, an alarm sounds. To disconnect
the call on the external phone and switch to the machine, press
Manual Telephone/Fax
.
Connecting an External TAM
(Telephone Answering Machine)
Sequence
You might choose to connect an answering system. When you have an
external TAM on the same telephone line as the machine, the TAM
answers all calls. The machine “listens” for fax calling (CNG) tones. If it
hears them, the machine takes over the call and receives the fax. If it
doesn’t hear CNG tones, the machine lets the TAM continue playing your
outgoing message so your caller can leave you a voice message.
The TAM must answer within four rings (the recommended setting is two
rings). The machine cannot hear CNG tones until the TAM has answered
the call, and with four rings there are only 8–10 seconds of CNG tones
left for the fax “handshake.” Make sure you carefully follow the
instructions in this manual for recording your outgoing message. We do
not recommend using the toll saver feature on your external answering
machine if it exceeds 4 rings.
Connections
The external TAM must be plugged into the left side of the mac hine in the
jack labeled EXT. Your machine cannot work properly if you plug the
TAM into a wall jack.
If You Subscribe to your Telephone Company’s Unique Ring Service:
You may connect an external TAM to a separate wall jack only if you
subscribe to your telephone company’s Unique Ring service, have
registered the unique ring pattern on your machine, use that number as a
fax number and set your machine’s Answer mode to MANUAL.
If You Do NOT Subscribe to Unique Ring Service:
You must plug your TAM into the EXT. jack of your machine. If your
TAM is plugged into a wall jack, both your machine and the TAM will try
to control the phone line. (See illustration on page 2-10.)
ASSEMBLY AND CONNECTIONS
2 - 9
Do not connect a TAM elsewhere on the same phone line.
Plug the telephone line cord from the wall jack into the left side of the
1
machine, in the jack labeled LINE.
Plug the telephone line cord from your TAM into the left side of the
2
machine, in the jack labeled EXT. (Make sure this cord is connected to the
TAM at the TAM’s telephone line jack, and not its telephone set jack.)
Set your external TAM to four rings or less. (The machine’s Ring Count
3
setting does not apply).
Record the outgoing message. (See below.)
4
Set the Answer Mode to TAM by pressing
5
Fax/Telephone lights are on.
Answer Mode
until both Fax and
Recording Outgoing Message (OGM)
Timing is important in recording this message. The message sets up the
ways to handle both manual and automatic fax reception.
Record 5 seconds of silence at the beginning of your message. (This
1
allows your machine time to listen for the fax CNG tones of automatic
transmissions before they stop.)
Limit your speaking to 20 seconds. (See EXT.TEL.RX, page 5-3.)
2
End your 20-second message by giving your Fax Receive Code for people
3
sending manual faxes. For example: “After the beep, leave a message or
send a fax by pressing
We recommend beginning your OGM with an initial 5-second silence
because the machine cannot hear fax tones over a resonant or loud voice.
You may try omitting this pause, but if your machine has trouble
receiving, then you must rerecord the OGM to include it.
2 - 10
ASSEMBLY AND CONNECTIONS
5 1 and Start.”
Special Line Considerations
Roll Over Phone Lines
A roll over phone system is a group of two or more separate telephone
lines that pass incoming calls to each other if they are busy. The calls are
usually passed down or “rolled over” to the next available phone line in a
preset order.
Your machine can work in a roll over system as long as it is the last
number in the sequence, so the call cannot roll away. Do not put the
machine on any of the other numbers; when the other lines are busy and a
second fax call is received, the fax call would be transferred to a line that
does not have a fax machine. Your machine will work best on a dedicated
line.
Two-Line Phone System
A two-line phone system is nothing more than two separate phone
numbers on the same wall outlet. The two phone numbers can be on
separate jacks (RJ11) or combined into one jack (RJ14). Your machine
must be plugged into an RJ11 jack. RJ11 and RJ14 jacks may be equal in
size and appearance and both may contain four wires (black, red, green,
yellow). To test the type of jack, plug in a two-line phone and see if it can
access both lines. If it can, you must separate the line for your machine.
Converting T elephone Wall Outlets
There are three ways to convert to an RJ11 receptacle. The first two ways
may require assistance from the telephone company. You can change the
wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an
RJ11 wall outlet installed and slave or jump one of the phone numbers to
it.
The third way is the easiest: Buy a triplex adapter. You can plug a triplex
adapter into an RJ14 outlet. It separates the wires into two separate RJ11
jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). If your
machine is on Line 1, plug the machine into L1 of the triplex adapter. If
your machine is on Line 2, plug it into L2 of the triplex adapter.
Triplex Adapter
RJ14
RJ11
ASSEMBLY AND CONNECTIONS
RJ14
2 - 11
Installing Machine, External Tw o-Line TAM,
and Two-Line Telephone
When you are installing an external two-line telephone answering
machine (TAM) and a two-line telephone, your machine must be isolated
on one line at both the wall jack and at the TAM. The most common
connection is to put the machine on Line 2, which is our assumption in the
following steps. The back of the two-line TAM must have two telephone
jacks: one labeled L1 or L1/L2, and the other labeled L2. You will need at
least three telephone line cords, the one that came with your machine and
two for your external two-line TAM. You will need a fourth line cord if you
add a two-line telephone.
Place the two-line TAM and the two-line telephone next to your
1
machine.
Plug one end of the telephone line cord for your fax machine into the L2
2
jack of the triplex adapter. Plug the other end into the LINE jack on the
left side of the machine.
Plug one end of the first telephone line cord for your TAM into the L1 jack
3
of the triplex adapter. Plug the other end into the L1 or L1/L2 jack of the
two-line TAM.
Plug one end of the second telephone line cord for your TAM into the L2
4
jack of the two-line TAM. Plug the other end into the EXT. jack on the left
side of the machine.
Triplex Adapter
Two Line
External TAM
FAX
Two Line Phone
You can keep two-line telephones on other wall outlets as always. There
are two ways to add a two-line telephone to the machine’s wall outlet. You
can plug the telephone line cord from the two-line telephone into the
L1+L2 jack of the triplex adapter. Or, you can plug the two-line telephone
into the TEL jack of the two-line TAM.
2 - 12
ASSEMBLY AND CONNECTIONS
Multi-Line Connections (PBX)
Most offices use a central telephone system. While it is often relatively
simple to connect the machine to a key system or a PBX (Private Branch
Exchange), we suggest that you contact the company that installed your
telephone system and ask them to connect the machine for you. It is
advisable to have a separate line for the machine. You can then leave the
machine in FAX mode to receive faxes any time of day or night.
If the machine is to be connected to a multi-line system, ask your installer
to connect the unit to the last line on the system. This prevents the unit
from being activated each time a telephone call is received.
As with all fax units, this machine must be connected to a two wire
system. If your line has more than two wires, proper connection of the
machine cannot be made.
If you are installing the machine to work with a PBX:
It is not guaranteed that the unit will operate correctly under all
1
circumstances with a PBX. Any cases of difficulty should be reported first
to the company that handles your PBX.
If all incoming calls will be answered by a switchboard operator, it is
2
recommended that the Answer Mode be set to MANUAL. All incoming
calls should initially be regarded as telephone calls.
The machine may be used with either pulse or tone dialing telephone
3
service.
Custom Features on a Single Line
To learn how custom features may affect your faxing operations, please
see the Troubleshooting and Routine Maintenance chapter, page 17-1.
ASSEMBLY AND CONNECTIONS
2 - 13
2 - 14
ASSEMBLY AND CONNECTIONS
3
3
On-Screen Programming
User-Friendly Programming
We have designed your machine with on-screen programming. Userfriendly programming helps you take full advantage of all the features
your machine has to offer. (See Using This Manual, page 1-1.)
Since your fax programming is done on the LCD, we created step-by-step
on-screen prompts to help you program your machine. All you need to do
is follow the prompts as they guide you through the feature menu
selections and programming options and settings.
Feature Mode
You can access the feature mode by pressing
Feature mode, your machine displays a list of main menu options which
scroll on the display automatically; select one menu option by pressing
Enter/Yes
when it appears. The display then scrolls the options within that
menu.
You can scroll more quickly by pressing
and see all options, in the opposite order.)
Enter/Yes
Before you press
pad, you can correct a mistake. Use
incorrect characters.
When you finish a feature, the screen displays ACCEPTED.
If you want to exit the Feature Mode, press
after entering information in a field using the dial
Features
. When you enter the
. (Use to scroll backward
to back up and then type over the
Stop
.
ON-SCREEN PROGRAMMING
3 - 1
Feature Selection Table
If you have a basic understanding of how to program your machine, you
can perform most of the programming settings without this manual. To
help you understand the feature selections, options, and settings that are
found in your fax programs, use the Feature Selection Table below.
1. Fax Features
1. SYSTEM SETUP
FeatureDescriptionFactory SetPage
1. TONE/PULSESelects dialing mode.TONE4-1
2. DATE/TIMEEnter date and time for LCD—4-1
display and heading on
transmissions.
3. MACHINE IDProgram name, fax number and—4-2
telephone number to appear on
each transmitted page.
4. BEEP VOL.Adjust volume level of beeper.LOW4-4
5. SLEEP TIMERConserve power00 MIN4-6
6. DELAYED SENDSets the time of day for delayed00:004-6
faxes. You can accept it or enter
another time.
7.
HANDSET VOLUME
8. CASSETTE #2Turn CASSETTE #2 ON if youOFF5-3
0. LANGUAGEChanges the local language toENGLISH
For the hearing-impaired, you canOFF4-5
set the volume to the
VOL AMPLIFY:ON setting on a
temporary or permanent basis.
purchased the optional Cassette
#2.
French.
3 - 2
ON-SCREEN PROGRAMMING
1. Fax Features (CONTINUED)
2. RX SETTINGS
FeaturesDescriptionFactory SetPage
1. RING COUNTNumber of rings before machine045-2
answers in FAX or FAX/TEL mode.
2. F/T RING TIMESets the time for “double ring” in20 SEC5-2
FAX/TEL mode.
3. EXT .TEL.RXReceive fax messages withoutO N5-3
pressing the Start key.
4. REMOTE CODEEnter code to activate or deactivate ON (
machine from a remote location.
5. RX REDUCEReduces size of image.AUTO5-4
If the optional cassette #2 is
attached, you can select the
reduction ratio for each cassette.
6. PAPERSelects size of paper for fax—5-5
receiving.
If the optional cassette #2 is
attached, you can select the
size of paper for each cassette
and choose the cassette you wish
to use first.
7. PRINT DENSITYMake prints darker or lighter.—5-6
8. POLL RXTurns Polling Receive ON or OFF.OFF5-9
9. SAVE TONERIncreases life of toner cartridge.OFF5-6
51, #51)5 -7
ON-SCREEN PROGRAMMING
3 - 3
1. Fax Features (CONTINUED)
3. TX SETTINGS
FeatureDescriptionFactory SetPage
1. COVER SHEETAutomatically sends the coverOFF6-6, 7