CRISP N’ HOLD
P
FOOD HOLDING STATION
Counter-Top MODELS: PCC14, PCC18, PCC28
OWNERS / OPERATORS MANUAL
PCC18
(shown)
TABLE OF CONTENTS
SAFETY PRECAUTIONS……………………………..
FEATURES & SPECIFICATIONS………
UNPACKING AND INSPECTION……………………………..
INSTALLATION & START-UP…………………………………
NORMAL OPERATION ..
CONTROLLER PROGRAMMING……………………………..
DAILY CLEANING PROCEDURES………………..
WIRING DIAGRAMS……………………………………………. 8
REPLACEMENT PARTS……...……………………………….
TROUBLESHOOTING GUIDE ……………………………….. 10
WARRANTY STATEMENT……….……………….…………...
Part Number: L20-353 Rev 2 (05/12) Printed in The United States of America
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2
3
4
5
6
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9
11
P.O.
itco Frialator, Inc.
Box 501, Jct I-89 & I-93, Concord, NH 03302-0501 509 Route 3A, Bow, NH 03304
TEL:(603)225-6684 FAX:(603)225-8497
SAFETY PRECAUTIONS
W
A
WARNING: ELECTRIC SHOCK HAZARD
RNING
All service requiring access to non-insulated components must be performed by
qualified service personnel. Failure to heed this warning may result in severe
electric shock.
CAUTION: ELECTRIC SHOCK HAZARD
Disconnect this appliance from electrical power before performing any
maintenance or service.
CAUTION: BURN HAZARD
Exposed metal surfaces can be hot to the touch and may cause burns.
IMPORTANT SAFETY INSTRUCTIONS
When using electrical appliances basic safety precautions should be adhered to, including the following:
1)
Be familiar with the appliance use, limitations and associated restrictions.
be read and understood by all persons using or installing this appliance.
2)
This appliance must be grounded. Connect only to properly grounded outlet.
3)
Use this appliance only for its intended use as described in the manual.
a
. This equipment is specifically designed to hold pre-cooked food at temperature.
b
.
c
.
4)
Cleanliness of this appliance and accessories is essential to good sanitation.
5)
DO NOT submerge this appliance in water. This appliance is not jet stream approved. DO NOT direct
water jet or steam jet at this appliance, or at any control panel or wiring.
water on, in or over any controls, control panel or wiring. DO NOT use corrosive chemicals or vapors
in this appliance.
6)
DO NOT store this appliance outdo ors
near a kitchen sink, in a wet basement, or near a swimming pool, and the like.
7)
DO NOT operate this appliance if it has a damaged cord or plug, if it is not working properly, or if it has
been damaged or dropped. Do not immerse cord or plug in water, keep cord away from heated
surfaces, and do not let cord hang over edge of table or counter.
8)
Only qualified service personnel should service this appliance.
9)
DO NOT cover or block any openings on the appliance.
This equipment is intended for use in commercial establishments only.
This equipment is not designed for industri al or labora tory use.
. DO NOT use this product near water – for example,
Operating instructions must
DO NOT splash or pour
NOTE:
The technical content of this manual, including any wiring diagrams, schematics, parts
breakdown illustrations and/or adjustment procedures, is intended for use by qualified
technical personnel and is subject to change without notice.
2
FEATURES & SPECIFICATIONS
Forced Convection Food Holding Cabinet
The Crisp n’ Hold provides a heated stream of air to maintain fried food temperature and freshness for
a specified period of time after cooking. Forced air is heated through an electric resistance heater and
ducted to a food grate. The heated air is discharged through small circular openings in the bottom of
the grate and through a slotted opening located front top to provide a warm blanket of air over the
food
. Additionally, the grate has small round embossments to minimize hot metal contact with the
food.
Capacity/Dimensional Characteristics
Layout: Three models, with adjustable and removable dividers:
14” with 2 sections, 18” with 3 sections, and 28” with 4 sections.
Internal Capacity (cubic inches):
PCC14 837 2 sections
PCC18 1050 3 sections
PCC28 1780 4 sections
Overall Dimensions inches (mm):
PCC14
PCC18
PCC28
17.75” (451) H x 29” (737) D x 14.25” (362) W
17.75” (451) H x 29” (737) D x 17.563” (446) W
20.75” (527) H x 29” (737) D x 28.125” (714) W
Shipping Weight lbs (kg):
PCC14 60 (25)
PCC18 67 (30)
PCC28 98 (44)
Agency Approvals
Electrical Characteristics
Model: PCC14 & PCC18 Model: PCC28
Watts:
1820
Watts:
2890
Voltage: 120 Voltage: 208
Phase: 1 Phase:
1
Frequency: 60 HZ Frequency: 60 HZ
Full Load Amps: 15.1 amps Full Load Amps: 14.0 amps
Plug configuration:
NEMA 5-20P Plug configuration: NEMA 6-20P
Cabinet Material: 300 series stainless steel….400 series stainless and aluminized where appropriate.
Controls: Electrical / mechanical thermostat mounted inside of electrical cabinet.
Heater System: Electrical resistance 900 watt heaters with blower fan for circulation, located away from oils
and vapors.
°
Performance: Temperature range to 210
F. Preheat to 160° F in 20 minutes.
Specifications subject to change through product improvement and innovation.
3
UNPACKING AND INSPECTION
This appliance
should be
thoroughly
cleaned prior to use.
See the CLEANING
INSTRUCTIONS, on page 7
of this manual.
NOTE: DO NOT discard
the carton or other packing
materials until you have
inspected the appliance for
hidden damage and tested
it for proper operation.
Refer to SHIPPING DAM-
AGE CLAIM PROCEDURE
on bottom of this page.
1.
Remove the cabinet from shipping carton, ensuring that all packing materials and protective plastic has been removed fro m the unit. Inspect all
components for completeness and condition.
2.
If any freight damage is present, a freight claim must be filed immediately
with the shipping company.
Freight damage is not covered under warranty.
3.
Check to insure all components are included; cabinet, instruction packet
4.
and additional accessories, such as product dividers.
Read operation instructions completely.
5.
6.
Connect power cord to grounded and properly wired electrical source as
specified.
Appliance should be thoroughly cleaned before use.
7.
INSTRUCTIONS, page seven.
FREIGHT DAMAGE PROCEDURE
See CLEANING
NOTE:
For your protection, please note that equipme nt in t his shipment was carefully inspected and p ackaged
by skilled personnel before leaving the factory. Upon acceptance of this shipme nt, the transportation company
assumes full responsibility for its safe delivery.
IF SHIPMENT ARRIVES DAMAGED:
1
. VISIBLE LOSS OR DAMAGE: Be certain that any visible loss or damage is noted on the freight bill or
express receipt, and that the note of loss or damage is signed by the delivery person.
FILE CLAIM FOR DAMAGE IMMEDIATELY:
2.
immediately.
CONCEALED DAMAGE: If damage is unnoticed until the merchandise is unpacked, not ify the transport a-
3.
tion company or carrier immediately, and then file a “CONCEALED DAMAGE” claim with them. This should
be done within fifteen (15) days from the date the deliver y was made to you. Be sure to retain the con-
tainer for inspection
Pitco cannot assume liability for damage or loss incurred in transit, freight damage is not covered under war-
.
We will, however, at your request, supply you with the necessary documents to support your claim.
ranty
.
Regardless of the extent of damage
.
Contact your dealer
4
INSTALLATION & START-UP
WARNING:
Risk of personal injury
Installation procedures must be
performed by a qualified technician
with full knowledge of all applicable
electrical codes.
Failure can result in personal injury
and property damage.
IMPORTANT:
Power cord is 7' long.
If necessary, contact a licensed
electrician to install an appropriate
20 amp electrical circuit with correct
NEMA receptacle.
CAUTION:
Electrical Shock Hazard
The ground prong of the power cord
is part of a system designed to protect you from electric shock in the
event of internal damage.
DO NOT cut off the large round
ground prong or twist a blade to fit
an existing receptacle.
IMPORTANT:
Not under warranty:
Damage to unit due to being
connected to the wrong voltage or
phase is NOT
covered by warranty.
CAUTION:
Risk of personal injury
Unit is not waterproof, to avoid
electrical shock keep unit and
counter from being submerged in
water
. Do not operate if unit has
been submerged in water.
Location
For proper operation and maximu m performance, locate the Crisp n’
Hold in an ambient air temperature of 70º F (21ºC).
Avoid areas near exhaust fans where there is active air movement.
For safe operation, locate the unit a reasonable distance from combustible walls and materials.
To prevent injury and damage, locate the unit at a proper and safe
working height.
strong enough to support the weight of a fully loaded unit.
Countertop Mounting
To prevent electrical shock, be sure unit is unplugged from an electrical outlet
stalling.
Counter must be made of a non-combustible material, clean and
free of debris
Remove legs from unit and secure to counter top using threaded
mounting holes previously occupied by legs.
unit where it meets the counter top with a silicone sealant.
The location should be level, clean o f debris, and
. If unit has been operated, allow unit to cool before in-
. Locate and drill four mountin g holes in counte r top.
Seal the perimeter of
GROUNDING INSTRUCTIONS
This appliance is equipped with a cord having a grounding
wire with a grounding plug which must be plugged into an
outlet that is properly installed and grounded.
In the event of
an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current.
WARNING—Improper use of the grounding can result in
a risk of electric shock. Consult a qualified electrician or
serviceman if the grounding instructions are not completely
understood, or if doubt exists as to whether the appliance is
properly grounded.
Start-up
1. Plug the Crisp n’ Hold into a properly groun ded electrical recep-
tacle.
2
.
Ensure all plastic and packaging materials have been remov ed.
. Set POWER switch to “ON” position.
3
4
. Do not load product into the cabinet. Allo w the heat to remove
any residual oils which may adhere to inside metal surfaces.
slight emission of smoke is normal for the first few hours of
operation.
5
. Appiance is preset at the factory, no temperature adjustment is
necessary.
A
5
A
CAUTION:
HOT SURFACE
Inner surfaces of the unit
will be very hot during and
after operation.
void touching the cabinet
when loading or removing
product.
To decrease turn set screw counter clock wi s e
To increase turn set screw clockwise
NORMAL OPERATION
Daily operating procedures
1
. Prior to use, unit must be installed properly and tested by a trained
installation or service professional.
2
.
3
. Verify that the grease pan, heat duct and air filters are installed
4
. Turn power on by flipping the toggle switch; the motors should begin
5
. Unit will automatically begin to preheat, allow 20 minutes for unit
6
. Load product into Crisp n’ Hold.
Unit must be clean and grease-fre e prior to use.
properly.
to turn and create airflow.
to climb to operating temperature of 160º degrees F.
Product Divider
Food Bay
THERMOSTAT CALIBRATION
The thermostat has been factory pre-set at 175°F (79°C).
the back panel and it is recommended that qualified ser vice personnel make
adjustments.
1
. Turn off unit and disconnect from electrical power before attempting
2
. Locate a temperature prob e in geo-center of the product tray, 1/2
3
. Remove the back panel and locate the thermostat at the center left.
4
.
5
. Observe probe temperature to see if desired temperature has been
NOTE: The heating system should cycle at least two times after the last adjustment to achieve accurate calibration.
to adjust the thermostat setting.
inch above the bottom o f the g rate.
Turn clockwise to increase the temperature setting; counterclockwise to decrease the temperature setting.
Replace back panel, plug unit into properly g rounded ou tlet and turn
on unit.
achieved.
6
It is located behind
y
CAUTION:
ELECTRIC SHOCK
HAZARD
Disconnect appliance from
electric power before cleaning.
CAUTION:
HOT SURFACE
Exposed surfaces can be hot
to the touch and may cause
burns. Allow appliance to cool
before cleaning.
IMPORTANT: DO NOT
spill or pour water into controls,
control panel or wiring. Water
damage is not covered by
warranty.
metal during cleaning, especially during removal of grease
filters.
CAUTION
ERED BY THE WARRANTY.
CAUTION:
Beware of sharp
edges on sheet
Cleansers, detergents, degreasers, sanitizers, or bleaching agents that contain chlorides or phosphates will cause permanent damage to stainless steel products. The damage appears as pits, eruptions, voids, small holes, severe discoloration or dulling of the metal finish. Water with high chloride content can also damage stainless steel. If unsure of your water quality, we recommend you
have it tested. THIS DAMAGE IS PERMANENT, COSTLY TO REPAIR, AND IS NOT COV-
CLEANING PROCEDURES
1. After all food products have been removed from th e cabinet, turn the
power switch to “OFF” and allow the cabinet to cool.
.
Unplug the unit prior to any cleaning.
2
3
.
Remove and clean the grease / crumb pan from the bottom of the unit
by sliding it out towards the operators side of the unit.
as well as pan housing.
4
. The air filter can be easily removed without tools for cleaning by lifting
up and pulling towards the front of the unit. Clean by hand washing or
run through an automatic washer. Reinstall when filter is dry and
clean.
5
.
Remove the product dividers and food bay bott om. Clean the inside
of the unit as well as the removed parts. Reinstall when all parts are
dry and clean.
6. Inspect and clean the areas where there are vents, making sure no
water gets into the internal controls or electrical areas of the cabinet.
Grease/crumb pan
Removal of air filter
Clean the pan
Product Divider
Food
Ba
RECOMMENDED TIPS FOR CLEANING STAINLESS STEEL
Purpose Frequency Cleaning Agent Method of Application
Routine Daily Soap, ammonia Sponge with cloth, rinse with clear water
cleaning detergent and water and wipe dry.
Smears/
As
Stainless steel cleaner Rub with soft cloth as directed on package.
Fingerprints needed or similar products Rub in direction of grain of stainless steel.
Do not use on vinyl trim.
Stubborn Daily Any chloride-free Apply with damp sponge or cloth. Rub in
spots and as
or
direction of gr ai n of stainless steel.
Rinse
stains needed phosphate-free thoroughly, especially if cleaner contains
cleaner chlorine bleach, do not use on vinyl trim.
Hard water Daily Vinegar Swab with cloth.
spots as needed Rinse with water and wipe dry.
7
PCC14 & PCC18
1820 watts, 120v, 15.1A,
60Hz, 1 Ph, NEMA 5-20P
PCC28
2890 watts, 208v, 14A,
60Hz, 1 Ph, NEMA 6-20P
WIRING DIAGRAMS
8
REPLACEMENT PARTS
PART NUMBER
DESCRIPTION
18600-0016 THERMOSTAT 255 DEG. X X X X
18600-0061 THERMODISC AUTO RESET X X X X
18612-0113 TUBULAR ELEMENT 900W/120V
18614-0359 INLET SCREEN 3.81" X
18614-0365 WHEEL,BLWR,3.125" CW ROT X
18602-0155
18602-0154 GREASE FILTER CNH18
18602-0158
18602-0083
18602-0031
18602-0170
18602-0171
18605-0017
18605-0025
18606-0614
18614-0362
18614-0363
18614-0364
18605-0018
18309-0086
18309-0024
18305-0075
GREASE FILTER 12" CNH14 X
GREASE FILTER 28" CNH28
TOGGLE SWITCH 25A 120-250
** SWITCH BOOT
TOGGLE SWITCH 30 AMP
SWITCH BOOT LONGER & M12
14/3 HSJO CORD W/5-20PLUG X
14/3 HSJO CORD (PER FOOT)
6-20P 250V AH#5466N PLUG
MOTOR C-FRAME 120V CNH
MOTOR C-FRAME 208V CNH
MOTOR C-FRAME 240V CNH
14/3 HSJO CORD W/6-15PLUG
LEG 1" ADJ CAST ZINC
ALUM LEG 1/2HOLE 3.25LG
RECESS BUMPER 1/2 HOLE (LEGS)
PCC14
120V
X
X
X X
X
X
PCC18
120V
X X
X
X X
X
X
X
X
X
PCC28
208V
X X
X
X X
X X
X
X
X
X
X
PCC14
240V
X
X
X
X
X
X
9
TROUBLESHOOTING GUIDE
SYMPTOM
No power to unit Not plugged in or circuit breaker
tripped
Power cord damaged Check - replace if required
POSSIBLE CAUSE
Power switch damaged or defective Check - replace if required
Food dries out too
quickly
Operation where product temp is too
high
Thermostat incorrectly set or defective Check proper operation or calibration
Unit is on, motors
are running but no
heat
Takes too long to
get to temperature
Internal wiring error Call service technician
Element hi-limit trip /defective Call service technician
Improper voltage
Unit is hot
but low or no airflow
Internal wiring error Call service technician
Circulation motor has quit Call service technician
Improper voltage Call service technician to verify in-
NOTE:
The technical content of this manual,
including any wiring diagrams, schematics, parts breakdown illustrations and /
or adjustment procedures, is
for use ONLY by qualified technical
personnel
.
intended
For warranty service, call Pitco direct at
800-258-3708 for authorization, we will
dispatch the nearest authorized service
agency.
SUGGESTED REMEDY
Check or reset circuit breaker
Connect to proper receptacle
Check product temps going into holding cabinet
of thermostat
Call service technician to verify incoming voltage matches cabinet
specifications.
coming voltage matches cabinet
specifications.
NOTE:
10
Pitco Warranty:
Pitco Frialator, Inc. warrants to the original user of its commercial cooking equipment and related equipment that said appliances and related
equipment will be free from defects in material and workmanship under normal use for a period of one (1) year from the date of installation,
with appropriate documentation, to a maximum of fifteen (15) months from the date of manufacture, subject to the following additions, exceptions, exclusions & limitations.
This warranty is limited to the repair or replacement at the Company’s option, without charge, of any part found to be defective within the
warranty period and reasonable expenses incurred for freight and material for the installation of such part; in addition, the Company’s obligation shall be limited to reimbursement for normal labor on such parts. Pitco Frialator, Inc. agrees to pay the Authorized Service and Parts
Distributor for any labor and material required to repair or replace, at the Company’s option, any part which may fail due to defects in material or workmanship during the above general warranty period.
How to Keep Your Warranty in Force
●
Make sure any shipping damages are reported immediately. Damages of this nature are the responsibility of the carrier.
Install the unit properly. This is the responsibility of the installer and the procedures are outlined in the equipment manual.
●
●
Do not install appliance in a home or residence.
Maintain appliance properly. This is the responsibility of the user of the appliance and the procedures are outlined in the manual.
●
Adjustments, such as calibration, leveling, tightening of fasteners or plumbing or electrical connections normally associated with initial
●
installation, if necessary, are outlined in the manual.
Damages due to flood, fire, or other acts of God, are not covered by the warranty.
●
●
Use appliance only for its intended purpose. If it is used for a purpose other than for which it was intended or designed, any resulting
damages are not covered under warranty.
Do not materially alter or modify the appliance from the condition in which it left the factory.
●
●
Do not obliterate, remove or alter the serial number rating plate.
Use only genuine OEM parts from Pitco Frialator, Inc. or its Authorized Parts and Service Distributors. Repairs are not covered by the
●
warranty.
If any other failure occurs which is not attributable to a defect in materials or workmanship, it is not covered by the warranty.
●
This warranty specifically excludes parts which wear or would be replaced under normal usage, including, but not limited to, electric lamps,
fuses, interior or exterior finishes and gaskets.
Outside the United States and Canada, this warranty is limited to the replacement of parts and Pitco Frialator, Inc. will not bear any other
expense be it labor, mileage, freight or travel. If any oral statements have been made regarding this appliance, these statements do not
constitute warranties and are not part of the contract of sale. This limited warranty constitutes the complete, final and exclusive statement
with regard to warranties. THIS LIMITED WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES WHETHER
WRITEN, ORAL OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE OR WARRANTY AGAINST LATENT DEFECTS.
Limitations of Liability
Limits to the Warranty
In the event of a warranty or other claim, the sole obligation of Pitco Frialator, Inc. will be the repair or replacement, at the company’s option,
of the appliance or the component part. The repair or replacement will be at the expense of Pitco Frialator, Inc. except as limited by this
warranty statement. Any repair or replacement under this warranty does not constitute an extension in time to the original warranty. Parts
covered under this warranty will be repaired or replaced, at the Company’s option, with new or functionally operative parts
Pitco Frialator, Inc
any other legal theories, will be exclusively the repair or replacement of the appliance. This liability will not include, and the purchaser specifically renounces any right to recover special, incidental, consequential or other damages of any kind, including but not limited to, injuries
to persons, damage to property, loss of profits or anticipated loss of the use of this appliance
able under the law of any jurisdiction, only that provision will be inapplicable there, and the remainder of the warranty will remain unaffected.
The maximum exclusion or limitation allowed by law will be substituted for the unenforceable provision.
.
on any claim of any kind, including claims based on warranty, express or implied contract, negligence, strict liability or
.
If any provision of this warranty is unenforce-
.
The liability of
How to Obtain Warranty Service
First direct your claim to the Pitco Frialator, Inc. Authorized Service and P ar ts Distributor closest to you. Give the complete model, serial and
code numbers, voltage, gas type, and description of the problem. Proof of the date of installation and/or the sales slip may also be required.
If this procedure fails to be satisfactory, write to: The Service Manager, Pitco Frialator, Inc., PO Box 501, Concord, NH 03302-0501 USA.
This warranty gives you certain specific legal rights; you may have other rights which may vary from state to state.
Pitco Frialator, Inc.
PO Box 501, Jct I-89 & I-93, Concord, NH 03302-0501
509 Route 3S, Bow, NH 03304
Phone: 603-225-6684
Sales & Marketing E-mail: sales@pitco.com ●
Company Website
● Fax
: 603-225-8497
Service E-mail
: www.pitco.com
11
: service@pitco.com
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