Please review these warnings prior to posting them in a prominent location for reference.
WARNING
DO NOT store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
WARNING
Improper installation, alteration, service or
maintenance can cause property damage, injury or
death. Read the installation, operating and
maintenance instructions thoroughly before installing
or servicing this appliance.
WARNING
Installation, maintenance and repairs should be
performed by a Pitco Authorized Service and Parts
(ASAP) company technician or other qualified
personnel. Installation, maintenance or repairs by an
unauthorized and unqualified personnel will void the
warranty.
WARNING
Installation and all connections must be made
according to national and local regulations and codes
in force.
WARNING
A country approved all pole circuit breaker with a
minimum open contact gap of 3mm must be used for
proper installation. (CE countries)
WARNING
During the warranty period if a customer elects to use
a non-original part or modifies an original part
purchased from Pitco and/or its Authorized Service
and Parts (ASAP) companies, this warranty will be
void. In addition, Pitco and its affiliates will not be
liable for any claims, damages or expenses incurred
by the customer which arises directly or indirectly, in
whole or in part, due to the installation of any
modified part and/or received from an unauthorized
service center.
WARNING
This appliance, when installed, must be electrically
grounded in accordance with local codes, or in the
absence of local codes, with the National Electrical
Code, ANSI/NFPA 70, or the Canadian Electrical Code,
CSA C22.2, as applicable.
WARNING
Adequate means must be provided to LIMIT the
movement or this appliance without depending on the
electrical cord connection. Single appliances
equipped with legs must be stabilized by installing
anchor straps. All appliances equipped with casters
must be stabilized by installing restraining chains.
WARNING
DO NOT alter or remove structural material on the
appliance to accommodate placement under a
ventilation hood.
WARNING
This appliance is intended for professional use only
and should be operated by fully trained and qualified
personnel.
WARNING
If the supplied power cord is damaged, it must be
replaced by a Pitco Authorized Service and Parts
(ASAP) company technician, or a similarly qualified
person in order to avoid a hazard.
WARNING
The power supply must be disconnected before
servicing, maintaining or cleaning this appliance.
WARNING
The appliance is NOT jet stream approved. DO NOT
clean the applaince with a water jet.
WARNING
DO NOT attempt to move this appliance or transfer hot
liquids from one container to another when the unit is
at operating temperature or filled with hot liquids.
Serious personal injury could result if skin comes in
contact with the hot surfaces or liquids.
WARNING
DO NOT sit or stand on this appliance. The
appliance’s front panel, tank, splash back, tank cover,
workshelf, drain board is not a step. Serious injury
could result from slipping, falling or contact with hot
liquids.
WARNING
NEVER use the appliance as a step for cleaning or
accessing the ventilation hood. Serious injury could
result from slips, trips or from contacting hot liquids.
WARNING
The water level should be maintained at the level line.
DO NOT turn the appliance on until the heating
elements are fully covered with water at all times.
Serious injury could result from hot steam vapors off
the heating element.
WARNING
If overflow drain is not equipped or if overflow drain
stop is used, do not leave appliance unattended while
filling with water. Over filling the appliance can cause
serious injuries and damage the equipment.
WARNING
Completely shut the appliance down when the water is
being drained from the appliance. This will prevent the
appliance from heating up during the draining and
filling process. Serious injury and heating element
damage can occur.
WARNING
This appliance is intended for indoor use only.
WARNING
DO NOT operate appliance unless all panels and
access covers are attached correctly.
WARNING
It is recommended that this appliance be inspected by
a qualified service technician for proper performance
and operation on a yearly basis.
Your new Pitco appliance has been
carefully packed into one crate. Every effort
has been made to ensure that it is delivered
to you in perfect condition. As you unpack
your new appliance, inspect each of the
pieces for damage. If something is
damaged, DO NOT sign the bill of lading.
Contact the shipper immediately; the
shipper is only responsible for 15 days after
delivery. Check the packing list enclosed
with your appliance to ensure that you have
received all the parts to the appliance. If
you are missing any parts, contact the
dealer from whom the appliance was
purchased. As you unpack the appliance
and its accessories be careful to keep the
weight of the appliance evenly distributed.
Refer to the table below to identify which
accessories should be included with your
appliance.
Locate your Pitco model number and serial
number on the inner door of the appliance
and the find the date purchased. Write this
information on the front cover of this manual
for future reference.
If you have completed the above steps that
are applicable to the appliance you
purchased, the appliance is now ready to
be installed. Although it may be possible for
you to install and set up your new
appliance, it is STRONGLY recommended
that you have this done by qualified
professionals. A qualified professional will
ensure that the installation is safe and
meets local building and fire codes.
DescriptionCRTE
#
1 Drain HoseStandard
2 Soup Rack (Quantity 4)Standard
3 Element RackOptional
4 3 Product Rack (Quantity 2)Optional
5 Tank Cover for 3 Product RackOptional
Accessories
DO NOT install this appliance next to a
deep fat fryer. A splash over of water into
the hot oil may cause a flash fire.
1L20-259, rev. 3 (1/06)
DO NOT sit or stand on this appliance. The
appliance’s front panel, tank, tank cover,
workshelf, drain board is not a step. Serious
injury could result from slipping, falling or
contact with hot liquids.
Page 6
CRTE COUNTER TOP RETHERMAILZER INSTALLATION
WARNING
WARNING
WARNING
1.2. INSTALLATION CLEARANCES
The clearances shown below are for combustible and non-combustible installations and will allow for
safe and proper operation of your appliance.
Combustible ConstructionNon Combustible Construction
Inches (centimeters)Inches (centimeters)
Back
Sides
Counter
In addition to the above clearances there must also be at least 16 inches (40.64cm) of aisle space in
front of the unit.
DO NOT obstruct the flow of ventilation, or air openings around the appliance. Adequate
clearance around the appliance is necessary for servicing and proper component ventilation.
Ensure that you meet the minimum clearance requirements specified in this manual.
The appliance should be secured to the counter top to prevent accidental
moving of the appliance and the splashing of hot liquid on the operator.
1.3. INSTALLATION TO COUNTER
After the appliance is in its permanent location, check the levelness. Level the counter as needed.
6.0" (15.24cm)0.0" (0.0cm)
6.0" (15.24cm)0.0" (0.0cm)
4.75" (12.07cm)0.0" (0.0cm)
DO NOT perform leveling procedure when appliance is in
operation or full of hot liquids. Serious injury could result.
1.4. DRAINAGE CONNECTIONS
The plumbing installation should be done by a licensed plumber and must comply with local and
national codes.
This appliance has a drain that can be inserted into a drainage system. The drain hose must be
inserted into the tank quick disconnect fitting before the appliance can drain correctly. Drain
connections for this appliance are to be made at the end of the 36” (91.44 cm.) long drain hose (3/8”
(0.95 cm.) ID tubing).
1) Tank Quick Disconnect Fitting2) Drain Hose 3) Drainage outlet
2
Page 7
INSTALLATION
CAUTION
WARNING
WARNING
WARNING
cases, refer to local and national codes and regulations.
WARNING
WARNING
WARNING
WARNING
WARNING
1.5. ELECTRICAL CONNECTIONS
It is advised that this power supply be plugged into a wall receptacle that is controlled by the
ventilation control. This will prevent the appliance from being operated without the ventilator on. If
your appliance requires an electrical connection, the power requirements are listed below.
Voltage/PhaseKW Amps
200VAC, single phase5.528
208VAC, single phase629
220VAC, single phase523
230VAC, single phase5.524
240VAC, single phase625
Connecting the appliance to the wrong power supply may damage the appliance and void
the warranty.
This appliance must be connected to a power supply having the same voltage and phase as
specified on the data plate located on the inside of the appliance door.
DO NOT attempt to connect the appliance to an electrical supply other then that indicated
on the data plate. Electrical connection should be performed by qualified personnel.
The electrical connection used by this appliance must comply with local codes. If there are
no local codes that apply, refer to the National Electrical Code (NEC), ANSI/NFPA 70 for
installation in the US. In Canada, refer to CSA Standard C22.2 and local codes. In all other
The appliance must be grounded in accordance with local code; if there is no local code,
comply with the NEC and ANSI/NFPA No. 70 latest edition (for US and Canadian
installations). In all other cases, refer to local and national codes and regulations. To
comply with European requirements, European models are equipped with an equalizationbonding clamp. An equalization bonding lead must be connected to this clamp to provide
sufficient protection against potential difference. This clamp, located on the rear of the
appliance is marked with the following universal symbol.
A country approved all pole circuit breaker with a minimum open contact gap of 3mm must
be used for proper installation. (CE countries)
This equipment must be installed so that the plug is accessible unless other means for
disconnection from the power supply (e.g. a circuit breaker) is provided.
If this appliance is permanently connected to fixed wiring, it must be connected by means
of copper wires having a temperature rating of not less then 167°F (75°C).
All copper wiring for this appliance must be made in accordance with the wiring diagram(s)
located on the appliance.
3L20-259, rev. 3 (1/06)
Page 8
CRTE COUNTER TOP RETHERMAILZER INSTALLATION
Available Power Cords
# DescriptionStandardHubbell #Mates to
1 Twist LockNEMA L6-30PHBL2621HBL2620
2 Shrouded Twist LockNEMA L6-30PHBL2621SHBL2626
3 Right Angle Straight BladeNEMA 6-30PHBL9331HBL9330
4 Pin & SleeveIEC 309-1 or
IEC 309-2
HBL330P6WHBL330C6W or
HBL330R6W
Appliance will be shipped with only one power cord from the listing above.
4
Page 9
INSTALLATION
1.6. VENTILATION AND FIRE SAFETY SYSTEMS
Your new appliance must have proper ventilation to function safely and properly. It is very important
to install a fire safety system. Your ventilation system should be designed to allow for easy cleaning.
Frequent cleaning and proper maintenance of the ventilation system and the appliance will reduce the
chances of fire. Ventilation and fire safety systems must comply to local and national codes. Refer to
ANSI 83.11 for a list of reference documents that will provide guidance on ventilation and fire safety
systems.
1.7. INSPECTION
Before you begin filling and operating the appliance, perform the following visual checks:
After the appliance is in its permanent location, check the levelness. Any additional leveling that
is necessary can be performed as previously described.
Ensure that the probe, heating element and high temperature limit is in place and secure. Check
the high limit bulb mounting screws to ensure that they are tight.
Review the installation portion of this manual and ensure that all steps have been followed and
executed properly.
1) Probe
2) High Temperature Limit
3) Heating Element
5L20-259, rev. 3 (1/06)
Page 10
CRTE COUNTER TOP RETHERMAILZER INSTALLATION
CAUTION
WARNING
CAUTION
WARNING
time the cleaner remains on the food contact surfaces.
Be careful not to disturb the probe and high temperature
limit during operation and cleaning of this appliance.
1.8. INITIAL CLEANING
When your appliance is shipped, many of its parts are covered with a thin coat of oil for protection.
Before the appliance is ready for cooking it must be cleaned. This will remove the oil coating and any
foreign matter that may have accumulated during storage and shipment. Refer to the following
procedure to clean the appliance.
Wear protective gloves and clothing when cleaning and draining the appliance and
when disposing of water. The water is extremely hot and can cause severe injuries.
DO NOT leave the appliance unattended during cleaning. Never let the water level
go below the heating element.
1. Read the “operation” section of this manual prior to filling or operating the appliance.
2. The following steps should be followed using a grease dissolving commercial cleaner.
Use a commercial grade cleaner formulated to effectively clean and sanitize food
contact surfaces. Read the directions and precautionary statements before use.
Particular attention must be paid to the concentration of cleaner and the length of
3. Following the manufacturer’s directions, clean the tank interior and all other food contact
surfaces.
4. When cleaning is complete, rinse the inside of the tank thoroughly with cool water. Continue to
rinse the tank until the cleaner has been completely and thoroughly rinsed from the tank.
5. Using a clean dry cloth, wipe out all of the water.
6
Page 11
OPERATION
Tank Capacity
CAUTION
WARNING
WARNING
WARNING
2. OPERATION
An operator’s manual for your appliance’s specific control type should be included with this manual.
Refer to that manual prior to operating this appliance.
2.1. FILLING THE APPLIANCE
2.1.1. FILLING THE COOKER TANK
It is recommended that the cooker tank is filled with hot water. This will greatly decrease the time
it takes for the appliance to reach operating temperature. Refer to the following procedure to fill
the cook tank prior to operation.
This appliance is not designed for cooking
with oil. Fill with potable water only.
DRAIN VALVE CLOSED
1. Ensure that the drain valve is closed.
2. Fill the tank with water until the water reaches the water level line(s).
ModelCapacity
CRTE6 Gal. (22.7 Liters)
Water must completely cover the heating elements at all times while appliance is on.
2.2. APPLIANCE START UP
Refer to the following procedure to start the appliance prior to operation.
1. Ensure that the drain valve is closed.
2. Fill the cook tank with water. (See section 2.1 “Filling the Appliance”)
3. Press the power switch to the
NEVER operate the appliance with an empty cook tank. It may void the warranty.
Adding water after the elements have been heated may cause injuries from hot
splattering liquids and steam.
4. The appliance is now on and heating the water in the cook tank.
position.
Water must completely cover the heating elements at all times while appliance is on.
7L20-259, rev. 3 (1/06)
Page 12
CRTE COUNTER TOP RETHERMAILZER OPERATION
Typical
Retherm Times
WARNING
2.3. COOKING
It is important to keep the cook tank full of water to minimize the chance of boiling the appliance dry
and to keep the water at a level that will provide optimum cooking performance. To ensure the quality
of the food you cook in this appliance, follow the preparation instructions from the food manufacturer.
Dry fired elements are extremely hot, will shorten its service life and may void your warranty.
2.3.1. ADDITIONAL CONTROLLER FUNCTIONS
Some controllers have additional functions not described in this manual. If your appliance’s
controller has additional functions, refer to the controller’s operation manual to access these
functions.
2.3.2. COOKING TIPS
Always follow the food manufacturer’s directions and only use vacuum-sealed products in this
appliance.
Some products can be reheated and held at the same temperature. If this is the case, the
product may be held in this appliance while still in its vacuum-sealed bag. No separate
holding device required.
Product bag size can be important in reaching the shortest retherm times. Thin bags typically
retherm faster then thicker ones.
Always allow a gap between product bags. This will allow the hot water to circulate around
the entire surface of the product bag, creating good heat transfer and ultimately shorter
retherm times.
Do NOT retherm in boiling water. Boiling water increases your energy and water
consumption and furthermore this appliance is NOT recommended for boiling.
Always follow proper food safety. Refer to FDA and the food manufacturer’s guidelines for
proper handling of the vacuum-sealed product.
Appliance Temperature
Product140F200F
Frozen40 min.9-10 min.
Thawed30 min.7-8 min.
This table is for reference only.
Please refer to the product
manufacturer’s specifications to
determine exact cook times.
2.4. APPLIANCE SHUTDOWN
Press the I/0 (ON/OFF) switch, to the 0 (OFF) position to shutdown the appliance.
8
Page 13
PREVENTATIVE MAINTENANCE
WARNING
WARNING
extremely hot and can cause severe injuries.
WARNING
WARNING
3. PREVENTATIVE MAINTENANCE
3.1. DAILY PREVENTATIVE MAINTENANCE
Performing the preventative maintenance steps below on a daily basis will keep your equipment safe
and at peak performance.
3.1.1. APPLIANCE INSPECTION
Check that the high temperature limit,
temperature probe and elements are
in the correct position and secured in place.
Check that wires and cords are not frayed or loose in and out of the cabinet.
Check around the appliance for loose parts or accessories that need to be secured or other
foreign items (ex: Aerosol cans) that should be removed from the area.
Check for water leaks around the drain lines and water supply in and out of the cabinet and
around the appliance.
3.1.2. CLEANING THE COOK TANK
1. Turn the appliance off.
2. Scrub the tank, basket hanger,
baskets, heating element and
temperature probe using a Scotchbrite™
or other abrasive pad with a commercial
type cleaner specifically designed for
cleaning and sanitizing food contact
surfaces. Follow the directions and
familiarize yourself with the safe use of this cleaner
prior to using it to clean the appliance. Care must be
taken to remove all the foreign material on the tank and
on components in the tank.
The power supply must be disconnected
before cleaning and servicing this appliance!
Wear protective gloves and clothing when
cleaning and draining the appliance and
when disposing of water. The water is
Read the operation section of this manual
prior to filling or operating the appliance.
DO NOT leave the appliance
unattended during cleaning.
3. When cleaning is complete, rinse the inside of the tank
and its components thoroughly with cool water. Continue to rinse at least twice or until the
cleaner has been completely and thoroughly rinsed from the tank.
3.1.3. CLEANING THE CABINET
1. The outside of the cabinet should be cleaned with a wetted cloth and mild detergent to
remove oil, dust, dirt and debris. Be careful not to introduce the detergent into the tank and
food zone regions of the appliance.
3.2. MONTHLY PREVENTATIVE MAINTENANCE
Water can leave mineral deposits inside the tank. Performing the monthly preventative maintenance
steps below will keep your equipment safe and at peak performance. It may be necessary to clean
these components more then once a month.
3.2.1. DELIMING
1. Read the “operation” section of this manual prior to filling or operating the appliance.
2. Following the manufacturer’s deliming instructions, remove deposits from the tank’s interior.
3. When cleaning is complete, rinse the inside of the tank and its components thoroughly with
cool water. Continue to rinse at least twice or until the cleaner has been completely and
thoroughly rinsed from the tank.
4. Using a clean dry cloth, wipe out all of the water.
9L20-259, rev. 3 (1/06)
Page 14
CRTE COUNTER TOP RETHERMAILZER PREVENTATIVE MAINTENANCE
WARNING
The power supply must be disconnected before cleaning and servicing this appliance!
3.3. ANNUAL/PERIODIC PREVENTATIVE MAINTENANCE AND INSPECTION
This section should ONLY be performed by a qualified service technician as part of a regular kitchen
maintenance program. This inspection should take place a minimum of once a year by an Authorized
Service Technician recommended by Pitco.
3.3.1. HEATING ELEMENT
Check if the element is mechanically strong and in good condition. Look for scale build up
and inspect for signs of repeated dry firing.
Verify element wires are in good working condition. Look for damage to wires or frayed
insulation. Check that the insulation is dry.
Verify that bulkhead connections/nut is tight and leak free. Look for water stains and wet
surfaces.
Verify amp-draw is within range as compared to the information on the data plate.
3.3.2. TEMPERATURE PROBE & HIGH LIMIT PROBE
Verify probes are in good working condition. Check for damage and that the fasteners are
tightly secured to the tank.
Verify compression fittings are leak free.
Check wiring for loose electrical connections.
3.3.3. CONTROLLER
Perform the following inspection if the appliance is equipped with a temperature controller.
Verify that the controller is in good mechanical condition. Check all lights, displays and
switches to assure that they are working properly. Examine overlay for damage that could
allow moisture to enter.
Check for loose electrical connections.
Verify simmer temperature. Check temperature 1” above controller probe, if necessary check
probe resistance.
3.3.4. CONTROL BOX & ELECTRICAL COMPONENTS
Verify that heating contactors are in good condition. Check for worn or pitted contacts. Verify
that wires are tight and in good condition.
Verify that all components (transformer, terminal block, relays, drain switches, etc…) are in
good condition. Verify that wires are tight and in good condition.
Verify enclosures are free of leaks. Check for water stains and wet surfaces.
Verify that the covers and panels are in tact and provide a safe condition. Check for loose
parts.
Verify power cord is in good condition. Check for frayed or exposed wires. Verify that the
insulation is in good condition and the attachment to the appliance is tight.
3.3.5. TANK
Verify that the tank is in good condition. Check for scale build up and inspect for signs of
corrosion. Verify that tank is leak free. Check drain overflow (if equipped) for scale build up
and debris blockage.
3.3.6. DRAIN SYSTEM
Verify that drain valve is in good condition. Check for leaks in the seal area and fitting region.
Verify that drain lines are leak free, kink free and in good condition. Check for scale build up
and debris blockage. Verify that the clamps and connections are securely tightened.
10
Page 15
TROUBLESHOOTING
CAUTION
WARNING
4. TROUBLESHOOTING
4.1. POWER FAILURE
If electric power is removed for any reason, the appliance will shut down. To restart the appliance,
follow the appliance start up procedure in section 2.2.
DO NOT attempt to operate this appliance during a power outage.
4.2. HIGH TEMPERATURE LIMIT
This appliance is equipped with a high temperature limit switch. The high temperature limit switch will
stop the appliance from functioning if the internal cook tank reaches an unsafe temperature. In the
event that the high temperature limit has tripped, Please refer to the following procedure to reset the
switch.
1. Turn the appliance off.
2. Allow the appliance ample time to cool to room temperature.
3. Add water to the cook tank as needed.
4. The high limit switch is now reset and the appliance is ready for start up.
DO NOT add water to the tank until it has been given ample time to cool down. Failure
to do so may result in damage to the appliance and/or injury to the operator.
4.3. TROUBLESHOOTING CHART
ProblemProbable CausesCorrective Actions
No power to appliance.Check main building power supply.
Circuit Breaker tripped.Reset circuit breaker.
Controller does not
activate.
I/0 Switch in 0 position.
Power Cord loose or not connected. Connect power cord.
High temperature limit has tripped
Press the power switch to the
position.
Allow appliance to cool and reset
High temperature limit.
11L20-259, rev. 3 (1/06)
Page 16
CRTE COUNTER TOP RETHERMAILZER TROUBLESHOOTING
This Page intentionally left blank.
12
Page 17
In the event of problems with or
questions about your order, please
contact the Pitco Frialator factory at:
(800) 258-3708 US and Canada only or
(603) 225-6684 World Wide
Website Address: www.pitco.com
In the event of problems with or questions
about your equipment, please contact the
Pitco Frialator Authorized Service and Parts
representative (ASAP) covering your area, or
contact Pitco at the numbers listed to the left.
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