Pioneer SGY-LT68 SERIES POWER METER General FAQ

Pioneer Cycle Sports – General FAQ

FAQ's for Pioneer Power Meters

QA1

Does Pioneer's Power Meter work with Garmin?

Yes, Pioneer's power meter communicates in ANT+ which is a universal
standard. All products ship ready for installation as an ANT+ power meter.

QA2

Is Pioneer's Power Meter only available for
Shimano Cranksets?

Pioneer has the widest coverage for Shimano cranksets and crank arms.
Recently, Pioneer expanded beyond Shimano by offering expanded Dual Leg
Kit coverage for Campagnola Potenza 11. In additions, Pioneer's Left Side Kit
is now compatible for Cannodale Si & Si-SL2, Campagnola Potenza 11 and
Shimano XTR Trail & XT.

QA3

Does Pioneer's Power Meter work on 10 Speed
Dura-Ace or Ultegra cranksets?

Pioneer's Power Meter is only available for 11-speed Shimano Dura-Ace 9000
& R9100 and Ultegra 6800 cranksets.

QA4

How long is the battery life on the power meter?

Pioneer has 180 hours of battery life. Consumers can easily replace the 2032
batteries with no additional service required. In the event that a battery
expires on one leg during a ride Pioneer has a unique feature that
automatically doubles the "Live" side so you can still receive data from that
ride event. When you return home and replace the battery, the power meter
will return back to dual leg mode.

QA5

Does the power meter have Bluetooth?

Pioneer does not support Bluetooth at this moment.

QA6

Do I have to have a Pioneer Computer to see the
Force Vectors and Pedaling Efficiency metrics?

To see and learn from the additional HDPower Metric data being collected
from the power meter you must use Pioneer's Cycle Computer. Along with
the computer you will be provided free access to Pioneer's cloud analysis site
where you can review detailed ride data.

QA7

What is the warranty on Pioneer Power Meters?

Pioneer has a 2-year limited warranty on its cycle sports products.

QA8

If I purchase a Single Leg Power Meter form
Pioneer can I ever upgrade to a Dual Leg power
meter?

Pioneer provides the consumer the flexibility to upgrade to dual leg at a later
date. When purchasing the second side, the power meter will easily
reconfigure as a dual leg power.

FAQ's for Pioneer Power Meter Kits

QA1

Can the dealer or retailer install the kit
themselves?

Pioneer's Centralized Installation Center in Long Beach California is the only
place that installation can be performed.

QA2

How long does the Kit process take? How long will
my customer be without their crank or crankarm?

The dealer or consumer is responsible for shipment to Pioneer's Installation
Center located in Long Beach, CA. When it arrives, it will take 48 hours to
complete the installation and calibration process. Pioneer will return the
completed power meter crankset via second day return shipping. In-short,
once it arrives at Pioneer's Installation Center most we intend to return it
within 4 business days.

QA3

Can the dealer swap chain rings of does it have to
be sent to Pioneer for swapping and re-calibration

Chain rings can be exchanged or swapped by a bike mechanic. There has to
be care given to the process by the mechanic so as not to damage the power
meter's umbilical cord connecting the transmitter, but it can be done at shop.
No factory calibration has to be done after a chain ring swap.

FAQ's for Pioneer Cycle Computers

QA1

Does Pioneer's computer have GPS?

Pioneer cycle computer includes not only GPS for positioning but, an
Altimeter, thermometer and Barometer for Altitude, Temperature and sensing
atmospheric pressure.

QA2

Does Pioneer's computer do navigation?

The Pioneer cycle computer does not provide a navigation or Strava live
notification.

QA3

Can my data be forwarded to Strava?

When using Pioneer's cycle commuter, once set-up, all ride data will be
forwarded to Strava and Training Peaks via built-in Wi-Fi after every ride.

QA4

How long is the battery life on the cycle computer?

The cycle computer will operate for up to 12 hours when fully charged.

QA5

Can I use Pioneer's cloud service with a Garmin?

Pioneer's Cyclo-Sphere Cloud service is only compatible with Pioneer cycle
computers.

Additional Support Resources:

www.PIONEERisKING.com

Installation Questions – Email: [e-mail]
Installation Support:

1. Single Leg Power Meter with ANT+ Computers https://www.youtube.com/watch?v=HC1G9iFuVls

2. Single Leg Power Meter with Pioneer Computer https://www.youtube.com/watch?v=fNFCPBSlmwk

3. Dual Leg Power Meter with ANT+ Computers https://www.youtube.com/watch?v=gnOuTp9Nq34

4. Dual Leg Power Meter with Pioneer Computer https://www.youtube.com/watch?v=NqVPvgd12CI