Pinnacle Systems Unity TransfertManager - 1.0 User’s Guide

Avid Unity™
TransferManager
User’s Guide
Release 1.0
a
tools for storytellers®
Copyright and Disclaimer
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AirPlay, AudioVision, Avid, Avid Xpress, CamCutter, Digidesign, FieldPak, Film Composer, HIIP, Image Independence, Marquee, Media Composer, Media Recorder, NewsCutter, OMF, OMF Interchange, Open Media Framework, Pro Tools, Softimage, and tools for storytellers are registered trademarks and 888 I/O, AirSPACE, AirSPACE HD, AniMatte, AudioSuite, AutoSync, AVIDdrive, AVIDdrive Towers, AvidNet, Avid Production Network, AvidProNet, AVIDstripe, Avid Unity, AVX, DAE, D-Fi, D-FX, D-Verb, ExpertRen­der, FilmScribe, HyperSPACE, HyperSPACE HDCAM, Intraframe, iS9, iS18, iS23, iS36, Lo-Fi, Magic Mask, Matador, Maxim, MCX­press, MEDIArray, MediaDock, MediaDock Shuttle, Media Fusion, Media Illusion, MediaLog, Media Reader, MediaShare, Meridien, NaturalMatch, OMM, Open Media Management, QuietDrive, Recti-Fi, rS9, rS18, Sci-Fi, Sound Designer II, SPACE, SPACE Shift, Sym­phony, Vari-Fi, Video Slave Driver, and VideoSPACE are trademarks of Avid Technology, Inc.
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Avid Unity TransferManager User’s Guide • Part 0130-04603-01 Rev. A •
November 2000

Contents

Using This Guide
Who Should Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
About This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
If You Need Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Related Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
If You Have Documentation Comments . . . . . . . . . . . . . . . . . . . . . . . 10
How to Order Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Chapter 1 TransferManager Overview
About TransferManager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
TransferManager in a Workgroup Environment . . . . . . . . . . . . . . . . 12
Transfer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Chapter 2 Transferring Files
Media Compatibility Between Avid Applications . . . . . . . . . . . . . . 16
Transferring Clips from Within an Avid Application to
Another Workgroup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Setting Up the Avid System for Transfers . . . . . . . . . . . . . . . . . . 16
Transferring Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Transferring Objects from One Workgroup to
Another Workgroup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Transferring Files from a Remote Workgroup to Your
Avid System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Transferring Files to a Playback Device. . . . . . . . . . . . . . . . . . . . . . . . 23
Working with Rundowns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Transferring Files from an Ingest Device . . . . . . . . . . . . . . . . . . . . . . 26
Monitoring Transfers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Monitoring the Transfer from Within the Avid Application . . 27
Monitoring Transfers from Your Browser . . . . . . . . . . . . . . . . . . 30
Chapter 3 Using TransferManager in a Non–Avid Unity Environment
Transferring Clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Setting Up the Avid System for Transfers . . . . . . . . . . . . . . . . . . 38
Transferring Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Chapter 4 Troubleshooting
Suggested Troubleshooting Guidelines . . . . . . . . . . . . . . . . . . . . . . . 42
Verifying Network Connectivity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Index

Using This Guide

The Avid Unity™ TransferManager application allows you to move media and manage the transfer of media to and from workgroups in an Avid Unity environment. You can also use TransferManager in a
non–Avid Unity environment to move media between workstations.
n
Your system might not contain certain features that are described in your documentation. Our documents describe all features regardless of which model you purchased. This document describes the TransferManager
application in a non–Avid Unity environment and an Avid Unity workgroup environment. It also describes the TransferManager browser available for the workgroup environment.

Who Should Use This Guide

This guide is designed for anyone who is setting up or using TransferManager.
This guide assumes that you already have a site network in place. Setting up and configuring a site network is beyond the scope of this guide.
This guide also assumes you have followed the procedures in the Avid Unity Workgroup Setup Guide to set up your TransferManager server.

About This Guide

The information provided in this guide will help you to understand the user interface (UI) in this application, how to use the application, and how to troubleshoot basic problems that can arise during daily operation.
The Contents lists the topics included in this guide. They are presented with the following overall structure:
Chapter 1 explains the functions of different windows and dialog boxes you see when operating the TransferManager software.
Chapter 2 explains how to transfer information between sending and receiving systems.
Chapter 3 explains how to transfer information between two clients that are not part of the Avid Unity environment.
Chapter 4 describes tools to use if problems occur.

Symbols and Conventions

Unless noted otherwise, the material in this document applies to the Windows NT
applies to a specific operating system, it is marked as follows:
(Windows
the Windows NT operating system.
(Macintosh) or (Macintosh only) means the information applies to the Macintosh operating system.
®
and Macintosh® operating systems. When the text
®
) or (Windows only) means the information applies to
The majority of screen shots in this document were captured on a Windows NT system, but the information applies to both Windows NT and Macintosh systems. Where differences exist, both Windows NT and Macintosh screen shots are shown.
The TransferManager documentation uses the following special symbols and conventions:
1. Numbered lists, when the order of the items is important.
a. Alphabetical lists, when the order of secondary items is
important.
Bulleted lists, when the order of the items is unimportant.
- Indented dashed lists, when the order of secondary items is
unimportant.
Courier Bold font identifies text that you type.
Look here in the margin for tips.
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c
w
In the margin, you will find tips that help you perform tasks more easily and efficiently.
A note provides important related information, reminders, recommendations, and strong suggestions.
A caution means that a specific action you take could cause harm to your computer or cause you to lose data.
A warning describes an action that could cause you physical harm. Follow the guidelines in this guide or on the unit itself when handling electrical equipment.

If You Need Help

1. Retry the action, carefully following the instructions given for that task in this guide.
2. Check the documentation that came with your hardware for maintenance or hardware-related issues.
3. Check the release notes supplied with your Avid application for information on accessing the Avid Web site and the Avid Knowledge Center.
4. For customer support, contact your local Avid Reseller, or contact Avid Customer Support directly:
Broadcast customers — call 800-NEWS-DNG (639-7364).
Postproduction customers — call 800-800-AVID (2843).

Related Information

The following documents provide more information about TransferManager and other workgroup products:
Avid Unity MediaManager User’s Guide
Avid Unity MediaManager Administrator’s Guide
Avid Unity MediaManager Release Notes
Avid Unity TransferManager Release Notes
Avid Products Collaboration Guide
This guide provides step-by-step instructions for transferring project files, audio files, and graphics and effects files between various Avid products.
The most recent update of the Avid Products Collaboration Guide is provided online. Check the release notes supplied with your Avid application for information on accessing online documentation.

If You Have Documentation Comments

Avid Technology continuously seeks to improve its documentation. We value your comments about this guide, the Help, and other Avid-supplied documentation.
Simply e-mail your documentation comments to Avid Technology at
TechPubs@avid.com
Please include the title of the document, its part number, revision, and the specific section you are commenting on in all correspondence.

How to Order Documentation

To order additional copies of this documentation from within the United States, call Avid Telesales at 800-949-AVID (2843). If you are placing an order from outside the United States, contact your local Avid representative.
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CHAPTER 1

TransferManager Overview

This chapter provides an overview of Avid Unity TransferManager as discussed in the following sections:
About TransferManager
TransferManager in a Workgroup Environment
Transfer Options
Read through the chapter to become familiar with the TransferManager options. When you are ready to transfer files, follow the procedures in Chapter 2.

About TransferManager

TransferManager can transfer media to and from another workgroup’s TransferManager. In a broadcast environment, TransferManager can send finished sequences to a configured playback device or input media from a configured ingest device.
TransferManager receives and queues transfer requests from one or more clients. Transfers are then initiated by the TransferManager server to offload the client. You can monitor TransferManager status through a Web-based user interface (UI). You can also monitor your own transfer from within your Avid application.
11
You can also use TransferManager in a non–Avid Unity environment. For information on using TransferManager to move media between workstations, see Chapter 3.

TransferManager in a Workgroup Environment

The workgroup environment consists of the following functional components:
Avid Unity MediaNet file server and storage
Avid Unity MediaManager to track and manage Avid Unity media
®
Supported Avid editors (Media Composer
Avid Xpres s
TransferManager server that will manage the transfer of media to and from the workgroup and to and from other workgroups
Fibre Channel network that connects the Avid editing systems, MediaManager, and TransferManager to the Avid Unity MediaNet environment
Ethernet network used as a general-purpose communication network
®
, NewsCutter®)
, Symphony™,
The following diagram shows a typical shared-storage workgroup configuration.
12
Ethernet
MediaNet file server
Avid Unity storage
Fibre Channel
The workgroup enables collaborative workflows by allowing multiple editors to share media. For information on installing the TransferManager client software and the TransferManager server software, see the Avid Unity TransferManager Release Notes.

Transfer Options

When you use TransferManager in a workgroup environment, you can transfer files in a number of ways.
You can perform a remote transfer from the MediaManager user interface. See “Transferring Objects from One Workgroup to
Another Workgroup” on page 20.
Supported Avid systems
MediaManager server
TransferMan­ager server
To a playback device
To another work­group
From an ingest device
You can perform a transfer from within the Avid editing system (for example, NewsCutter) to another workgroup or playback device. See “Transferring Clips from Within an Avid Application
to Another Workgroup” on page 16.
You can pull media from a remote MediaManager directly to your Avid system’s bin. See “Transferring Files from a Remote
Workgroup to Your Avid System” on page 22.
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If you are working in an Avid Unity for News workgroup, you can transfer finished sequences to a configured playback device. See
“Transferring Files to a Playback Device” on page 23.
14
CHAPTER 2

Transferring Files

This chapter describes how to transfer files and how to use the TransferManager Status window to monitor the status of transfers in your workgroup.
This chapter discusses the following topics:
Media Compatibility Between Avid Applications
Transferring Clips from Within an Avid Application to Another
Workgroup
Transferring Objects from One Workgroup to Another
Workgroup
Transferring Files from a Remote Workgroup to Your Avid
System
Transferring Files to a Playback Device
Working with Rundowns
Transferring Files from an Ingest Device
Monitoring Transfers
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Media Compatibility Between Avid Applications

The type of system on which your application is running determines what can be sent between systems. Before you transfer data between Avid applications, consider whether the media, files, or compositions are compatible between applications.
For additional information about compatibility, see the Avid Products Collaboration Guide.

Transferring Clips from Within an Avid Application to Another Workgroup

If TransferManager is properly installed and enabled on your Avid editing system, it starts automatically whenever you start the Avid application. When you complete a sequence, you can transfer it from the Avid application to any other connected workgroup. Once you send the sequence, you are free to work on another project while the transfer is taking place.

Setting Up the Avid System for Transfers

To activate TransferManager each time you start your Avid editing system and to have the application notify you of incoming transfers:
1. In the Avid application, click the Settings button in the Project window.
2. Double-click Transfer in the Settings scroll list.
The Transfer Settings window opens.
3. Click the Settings tab.
16
4. Do one of the following:
Select Refuse All Requests if you do not want to receive files
from another workgroup.
Select User Dialog To Accept/Refuse and one of the following
methods for accepting transfers:
- Wait for User Action (No Timeout) — User receives a
message request for a transfer. User must click OK for the transfer to occur.
- Accept After Timeout — Automatically accepts the file after
the timeout.
- Refuse After Timeout — Does not accept the file after the
timeout.
•In the Timeout (seconds) text box, enter the amount of time
you want to set for the timeout.
5. Select “Highlight mixed-resolution items.”
17
If a sequence contains DV 25 and DV 50 media within the same sequence, that sequence will be highlighted in red in the bin. TransferManager cannot send sequences that contain both DV 25 and DV 50 media to playback. This feature allows you to easily identify those sequences.
6. Click OK.
7. Click the TMClient.ini tab.
8. Type the TransferManager server computer name in the Server text box.
9. Type the name of your workgroup in the Workgroup text box. This can be any name you give your workgroup.
10. If your environment includes another workgroup that includes another TransferManager server, click Add.
11. In the other Workgroups area, type the name of the other TransferManager server and the name of the other workgroup.
12. Click OK.
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Transferring Files

To send clips or sequences to another workgroup from within the Avid application:
1. Open the bin that contains the clips or sequences you want to send.
2. Select a clip or sequence.
(Windows) Ctrl+click to select multiple clips or sequences.
(Macintosh) Shift+click to select multiple clips or sequences.
3. From the Transfer menu, choose Send To Workgroup.
4. From the Send To Workgroup submenu, choose the available workgroup to which you want to send the files.
The files are sent to the TransferManager server, where they are then sent to the selected workgroup. You can now work on another project while the transfer is taking place.
For information on monitoring the transfer of the files, see
“Monitoring the Transfer from Within the Avid Application” on page 27.
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Transferring Objects from One Workgroup to Another Workgroup

If you want to transfer objects to another workgroup, you must have the TransferManager application installed in the workgroup. The Web-based user interface of MediaManager allows users to access TransferManager to transfer media from one workgroup to another. Because the user interface is Web-based, each workgroup will have a unique uniform resource locator (URL) associated with it. This makes navigating to other workgroups quick and easy.
n
n
You may want to bookmark the workgroups for easy access.
To transfer media, you must have two Web browsers running, one for the originating workgroup and one for the destination workgroup.
To transfer media objects to another workgroup:
1. If you have not already done so, start your browser and open your local MediaManager.
2. Open the remote MediaManager.
3. Click Services in the mode selector of the remote MediaManager.
Mode selector
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The Services control frame appears.
4. In your local MediaManager, click the objects that you want to transfer to the remote MediaManager:
(Windows) Ctrl+click or click Select All to select multiple
objects.
(Macintosh) Shift+click or click Select All to select multiple
objects.
5. Drag the selected files to the Inbox icon of the remote MediaManager.
A dialog box appears.
6. Do one of the following:
Click Launch TransferManager status if you want to monitor
the transfer. The TransferManager status window opens. For more information, see “Transferring Files to a Playback
Device” on page 23.
Click Close if you do not want to monitor the transfer.
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Transferring Files from a Remote Workgroup to Your Avid System

TransferManager allows you to move files from a remote workgroup to your Avid system bin. To “pull” files from the external workgroup,
you must use MediaManager from the originating workgroup. You drag the objects from the remote MediaManager and drop them in the Avid system bin.
To transfer objects from a remote workgroup to your Avid system:
1. In the Settings scroll list of the Avid system Project window, click to select the appropriate OMM settings (see “Configuring Avid Systems to Work with MediaManager” in the Avid Unity
MediaManager User’s Guide).
2. Open the Avid system bin in which you want to store the media objects that you want to transfer.
3. If you have not already done so, open the remote MediaManager.
4. Perform a search or browse operation that returns the object or objects that you want to transfer.
5. In the results frame, click the objects you want to transfer and drag them to the Avid system bin:
(Windows) Ctrl+click or click Select All to select multiple
objects.
(Macintosh) Shift+click or click Select All to select multiple
objects.
A message appears, asking if you want to initiate the transfer.
6. Click Now or Later:
If you select Now, the objects are transferred.
If you select Later, the objects are not transferred until you
retrieve them. To retrieve them, choose Retrieve from the Transfer menu.
22
The imported objects appear in the bin. To monitor the transfer, see “Monitoring Transfers” on page 27.

Transferring Files to a Playback Device

In a broadcast environment, you can transfer a finished sequence to a configured playback device.
To send a finished sequence to a playback device:
1. Open the bin that contains the sequence you want to send.
2. Select the sequence.
3. From the Transfer menu, choose Send To Playback.
4. From the Send To Playback submenu, choose the available playback device to which you want to send the sequence.
The Send to Playback dialog box appears.
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If necessary, you can set the sequence to high priority by clicking the circle in the Play While Transferring (PWT) column next to the sequence you have sent.
If you try to send a sequence or clip with the same tape ID as one the TransferManager already has, you will receive an error message.
5. Click OK.
23
The sequence is sent to the TransferManager server, where it is sent to the selected playback device. You can now work on another project while the transfer is taking place.
For information on monitoring the transfer of the files, see
“Monitoring the Transfer from Within the Avid Application” on page 27.

Working with Rundowns

In a broadcast environment, you can enable the TransferManager scheduling feature to allow interaction with the Newsroom Computer System (NRCS). You can select the files to send to playback, and the schedule list from the NRCS determines the order in which the files are played back.
To use the TransferManager with rundowns:
1. Click the Start button, point to Programs, point to Avid, and then select TransferManager Configuration.
The TransferManager Configuration window opens.
24
2. In the Playlist Information area, select “Use Newsroom rundowns to schedule transfers.”
3. Type the computer name of the Newsroom Server.
4. Type the User name and password.
5. If you know the name of the schedule file, type it in the Schedule File Name text box. If not, click Browse to find the schedule. The schedule file specifies which rundowns to use at which time.
6. Click OK.
7. Restart the TransferManager server. (Anytime the configuration information changes, you must restart the server.)
8. Open the bin that contains the sequences you want to send.
25
9. Select the sequences.
10. From the Transfer menu, choose Send To Playback.
11. From the Send To Playback submenu, choose the available playback device to which you want to send the sequence.
The Send to Playback dialog box appears.
12. Click OK.
The sequences are transferred based upon the order they appear in the NRCS rundown list.
n
If you set one of the sequences to high priority by clicking the circle in the Play While Transferring (PWT) column next to the sequence, that sequence will have priority over the rundown list.
For information on monitoring the transfer of files, see
“Monitoring the Transfer from Within the Avid Application” on page 27.

Transferring Files from an Ingest Device

In a broadcast environment, you can transfer files from a configured ingest device to your Avid system bin.
To transfer files from the ingest device to your Avid system bin:
1. Ensure that the ingest device is properly connected. For more information, see the documentation supplied with your ingest device.
2. Open the ingest device’s application that allows you to see the
files located on the ingest device.
A list of files located on the ingest device appears.
3. Open the bin on your Avid system where you want to ingest the files.
26
4. Press Alt+Tab to bring the ingest device’s application to the foreground.
5. Click the media file you want to ingest.
6. Drag the file to your Avid system bin.
A message appears asking if you want to initiate the transfer.
7. Click Now or Later:
If you select Now, the objects are transferred.
If you select Later, the objects are not transferred until you
retrieve them. To retrieve them, choose Retrieve from the Transfer menu.
For information on monitoring the transfer of files, see
“Monitoring the Transfer from Within the Avid Application” on page 27.

Monitoring Transfers

You can monitor the transfer of files either from the Avid application or from the TransferManager Status window using a Web browser. If you monitor from within the Avid application, you will see only the files you transferred. If you open the TransferManager Status window, you will see all TransferManager activity. If you have administrative privileges or you initiated the transfer, you can also cancel, retry, pause, or resume transfers.

Monitoring the Transfer from Within the Avid Application

Once you transfer a file from within the Avid application, you can monitor the transfer.
To monitor the file transfer:
1. From the Transfer menu, choose Status.
27
The Transfer Status window opens.
2. Right-click the status of a particular transfer to access the transfer status options.
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A plus sign in the PWT column indicates the clip or sequence has been set to a high priority.
3. Use the following chart to determine the status options during a transfer.
When the transfer status is You can
Transferring Pause or cancel the transfer
Paused Resume or cancel the transfer
Error (plus information indicating the error)
Pending Cancel the transfer
Completed or Canceled Clear the transfer
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Retry or clear the transfer

Sorting the Transfer Status Columns

You might want to view the status or locations of the transfers in alphabetical order. This would make it easy to view all the completed, paused, or canceled transfers together.
To sort a transfer status column:
1. From the Transfer menu, choose Status.
The Transfer Status window opens.
2. Access the sort options:
(Windows) Right-click the column to choose the sort options.
(Macintosh) Press and hold the Status column until the Sort
menu appears.
3. Choose either Sort, Sort Reversed, or No Sort. Sort will list the information in alphabetical order.
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Monitoring Transfers from Your Browser

You can monitor the TransferManager activity from your Web browser. The TransferManager Status window provides information on the progress of all transfers. The Status window provides a list of transfers that are pending, running, paused, recently completed, failed, or canceled. The History window shows a list of all past transfers (since the last time the TransferManager server was restarted). The transfer Detail window shows details associated with a given transfer.
n
If you bring up multiple browsers on the same system and they all have the same TransferManager status URL, only the first browser will correctly refresh itself to show the transfer completed. The other browsers, which will be slightly out of sync and behind, stop showing updates to the transfer when the first browser shows the transfer completed. The secondary browsers will update themselves the next time a transfer starts, forcing a complete refresh.
To access the TransferManager browser:
1. Start your Web browser, and open your local MediaManager.
Mode selector
2. Click Services in the mode selector.
The Services control frame appears.
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Mode selec­tor
3. Click Inbox.
The TransferManager browser window opens.
31

Status Window

The Status window shows all the current transfer activity.
Hyperlink name
Ta bl e 2 -1 describes the information displayed in the TransferManager
Status window.
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Table 2-1 TransferManager Status Window Details
Status Window Column
Status Displays the status of the current transfers.
Name Shows the name of the media being transferred. When you click a hyperlink, the
Priority Allows you to set the priority of each transfer.
Progress Indicator The progress indicator is updated as a transfer progresses. Green segments are
Description
The color of the status row indicates the following: Gray with no icon = Transfer is pending or in the queue. Gray with Stop icon = Transfer has been canceled. Gray with Pause icon = Transfer has been paused. Yellow with no icon = Transfer is running. Red with X icon = Transfer has failed. Green with check mark icon = Transfer has completed successfully.
Detail window opens.
added to the thermometer to indicate the percentage of the transfer that has completed.
TapeID The TapeID of a clip is the same TapeID used in the Avid application. This helps
identify a particular piece of media.
Start Shows the time the transfer was started (not the time the transfer request was
submitted to the TransferManager server.)
Destination Indicates the name of the workgroup receiving the transfer.
Type Shows an icon representing the transfer type. The icon represents a
workgroup-to-workgroup transfer. On Air icons are applicable for workgroup environments connected to a playback system.
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Detail Window

The Transfer Detail window displays all available information for a particular transfer.
To view the details of a particular transfer:
1. Access the TransferManager Status window. See “Monitoring
Transfers from Your Browser” on page 30.
Hyperlink
2. Click the hyperlink of the transfer for which you want additional information.
The Transfer Detail window opens.
34
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The Transfer Detail window background color matches the status of the transfer. If you accessed the Transfer Detail window from the History window, the background matches the History window background.
Command buttons appear at the bottom of the Detail window if the active user entered TransferManager from the MediaManager Inbox, the user owns the transfer, or the MediaManager user has administrative privileges.
35

History Window

The TransferManager History window allows you to view the history of all transfers since the last time you rebooted the TransferManager server.
To view the history of any transfers:
1. Open the TransferManager Status window. See “Monitoring
Transfers from Your Browser” on page 30.
2. Click History in the mode selector.
The History window opens.
The History window displays canceled, failed, or successfully completed transfers. The History window does not show pending, paused, or in-progress transfers.
The History window does not update as transfers complete. To get information on any transfers that have completed after the History window was opened, refresh the window.
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CHAPTER 3
Using TransferManager in a
Non–Avid Unity Environment
In a non–Avid Unity environment, TransferManager can be used to transfer compositions and media from one Avid editing system to another Avid editing system. If you are transferring compositions or clips, you simply select the item from a bin and transfer it. If data is being sent to you from another Avid editing system, you simply choose to accept it.
Transferring Clips
Setting Up the Avid System for Transfers
Transferring Data

Transferring Clips

If TransferManager is properly installed and enabled on your Avid editing system, it starts automatically whenever you start the Avid application. When you complete a sequence, you can transfer it from your Avid system to another Avid system. Each system must have the TransferManager software installed. Once you send the sequence, you
37
are free to work on another project while the transfer is taking place. However, until the transfer operation is complete, certain operations will run more slowly. In the case of playback and recording, you might experience interruptions.

Setting Up the Avid System for Transfers

To set up the application to notify you of incoming transfers:
1. In the Avid application, click the Settings button in the Project window.
2. Double-click Transfer in the Settings scroll list.
The Transfer Settings window opens.
3. Click the Settings tab.
4. Do one of the following:
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Select Refuse All Requests if you do not want to receive files
from another workgroup.
Select User Dialog To Accept/Refuse and one of the following
methods for accepting transfers:
- Wait for User Action (No Timeout) — User receives a
message request for a transfer. User must click OK for the transfer to occur.
- Accept After Timeout — Automatically accepts the file after
the timeout.
- Refuse After Timeout — Does not accept the file after the
timeout.
•In the Timeout (seconds) text box, enter the amount of time
you want to set for the timeout.
5. Deselect “Highlight mixed-resolution items.” This does not apply to workstation-to-workstation clients.
6. Click OK.
7. Click the TMClient.ini tab.
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8. In the Other Workgroups area, click Add.
The Add Workgroup To List dialog box appears.
9. In the Server text box, type the computer name of the other workstation from which you want to send or receive transfers.
10. In the Workgroup text box, type the name you want to see in the Transfer menu for that workstation. You can use any name in this text box.
11. Click OK.
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If you want to edit the names of any of the workstations, click Edit and make the changes.
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Transferring Data

To send clips or sequences to another Avid editing system:
1. Open the bin that contains the clips or sequences you want to send.
2. Select a clip or sequence.
(Windows) Ctrl+click to select multiple clips or sequences.
(Macintosh) Shift+click to select multiple clips or sequences.
3. From the Transfer menu, choose Send To Workgroup and then choose the available workstation to which you want to send the files.
The compositions, clips, and any available media are sent to the destination system.
For information on monitoring the transfer of the files, see
“Monitoring the Transfer from Within the Avid Application” on page 27.
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CHAPTER 4

Troubleshooting

This chapter describes how to detect problems you might encounter when using TransferManager as discussed in the following topics:
Suggested Troubleshooting Guidelines
Verifying Network Connectivity

Suggested Troubleshooting Guidelines

The following guidelines can help you troubleshoot problems:
Verify that TransferManager is running on both the sending and the receiving systems. TransferManager must be running on both systems.
Verify that the network cables are securely connected between the computer and the site network.
Verify that the network is operating and that your computer can detect the presence of the destination system. See “Verifying
Network Connectivity” on page 43.
If your computer has an optional network board, run the diagnostic programs that were provided with the board to verify that the board is functioning properly.
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If the system times out during transfers to your own computer or any other computer, ask the network administrator to verify that the Domain Name Server (DNS) specified in the TCP/IP properties of the Network settings in the Control Panel is active and connected to the network.

Verifying Network Connectivity

You can use the Windows NT operating system ping command to verify the network connection between your computer and another system on the network.
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Before you use the ping command, make sure you know the system name or network address of the system you are pinging.
To check network connectivity:
1. Click the Start button, and then click Run.
The Run dialog box appears.
2. Type the following command in the Open text box:
systemname
ping
where systemname is the name of the system you are verifying.
The Windows NT Console window opens, showing the status of the pinging.
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Index

A C D E F H I M N P R S T W
A
Accepting transfers 17, 39
C
Commands
ping
43
Compatibility of media 16
D
Destination
in Status window
Detail window
described
Detecting problems 42
34
33
E
Ethernet network 12
F
Fibre Channel network 12
H
History window
described
36
I
Ingest device
transferring files from
M
Media compatibility 16
26
44
N
T
Name
in Status window
Network
board
42
detecting presence on 43
Network connectivity 42
33
P
ping command 43 Presence on the network, detecting 43 Priority
in Status window
Progress indicator
in Status window
33
33
R
Rundowns
working with
24
S
Schedules
working with
Settings scroll list
Transfer settings
Start
in Status window
Status window
described
24
16, 38
33
32
TapeID
in Status window
Timing out during transfers 43 Transfer
options
13
settings 16, 38
Transferring
files from a remote workgroup to an Avid
system
files from one workgroup to another
workgroup
files from within an Avid application 16, 37
Transfers
method of accepting incoming monitoring 27 monitoring from browser 30 sorting 29
Troubleshooting 42 Type column
in Status window
33
22
20
17, 39
33
W
Workgroup environment
TransferManager in typical configuration with TransferManager
12
12
45
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