Pinnacle Systems Unity MediaNetwork - 3.2 Management Guide

Avid Unity™ MediaNetwork
make manage move | media
Avid
®
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Avid Unity MediaNetwork Management Guide • Part 0130-05491-01 • February 2003
Contents
Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Who Should Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
If You Need Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Related Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
If You Have Documentation Comments . . . . . . . . . . . . . . . . . . . . . . . . . 18
How to Order Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Avid Educational Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Chapter 1 MediaNetwork Management Overview. . . . . . . . . . . . . . . . . . . 19
Management Tasks and Overall Considerations . . . . . . . . . . . . . . . . . . 19
Directory and File Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Trilligent Clusters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
LANserver EX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
MediaNetwork . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Management Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Setup Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Administration Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Monitor Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Getting Help with the Monitor Tool. . . . . . . . . . . . . . . . . . . . . . . . . . 27
Configuring a Workgroup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Creating a Data Drive Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Creating an Allocation Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Creating New Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Creating User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Protecting Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Chapter 2 Setup Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Setup Manager Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Getting Help with the Setup Manager. . . . . . . . . . . . . . . . . . . . . . . . 37
Starting the Setup Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Using Setup Manager in a Fail-Over Configuration . . . . . . . . . . . . . . . . 37
Fail-Over Configuration Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . 38
Determining the Active File Manager . . . . . . . . . . . . . . . . . . . . . . . . 38
Starting and Stopping the File Manager . . . . . . . . . . . . . . . . . . . . . . . . . 38
Starting the File Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Stopping the File Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Logging Out and Stopping the File Manager Changes . . . . . . . . . . 40
Stopping the File Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Online Drive Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
AutoRecovery for Failed Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Enabling AutoRecovery for Failed Drives . . . . . . . . . . . . . . . . . . . . . 42
Chapter 3 Configuring General, Fail-Over, and Remote Error
Notification Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Configuring General Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Configuring File Manager Fail-Over . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Fail-Over Configuration Procedure Overview. . . . . . . . . . . . . . . . . . 46
Step 1: Setting Up the Fail-Over Connection on the
First File Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Step 2: Setting Up the Fail-Over Connection on the
Second File Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Step 3: Validating the Connections for File Manager
Fail-Over . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Step 4: Starting the First and Second File Managers . . . . . . . . 49
Setting Up E-mail Error Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Configuring the E-mail Error Notification Service . . . . . . . . . . . . . . . 50
Setting Up E-mail Error Notification Contacts. . . . . . . . . . . . . . . . . . 51
6
Chapter 4 Managing the Drive Hardware . . . . . . . . . . . . . . . . . . . . . . . . . 53
Creating a New Data Drive Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Creating a Data Drive Set Automatically . . . . . . . . . . . . . . . . . . . . . 54
Creating a Data Drive Set Manually. . . . . . . . . . . . . . . . . . . . . . . . . 55
Creating a Data Drive Set from Raw Drives . . . . . . . . . . . . . . . 55
Creating Spare Data Drives from Raw Drives . . . . . . . . . . . . . . 56
Adding Storage to Your Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Adding Active Data Drives to a Data Drive Set . . . . . . . . . . . . . . . . . . . 58
Hot Swapping MEDIArray II Drives . . . . . . . . . . . . . . . . . . . . . . . . . 58
Adding Drives That Were Data Drives in Another
Data Drive Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Adding Drives That Were Previously Used with Another
Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Creating Data Drives from Raw Drives . . . . . . . . . . . . . . . . . . . . . . 60
Removing Drives from Your Environment . . . . . . . . . . . . . . . . . . . . . . . 61
Removing Active Data Drives from a Data Drive Set. . . . . . . . . . . . 61
Physically Removing Storage from Your Environment . . . . . . . . . . 62
Setting Drive Mode Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Deleting a Data Drive Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Rebuilding a Data Drive Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Bringing the Data Drive Set Online and Taking the
Data Drive Set Offline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Bringing the Data Drive Set Online . . . . . . . . . . . . . . . . . . . . . . . . . 65
Taking the Data Drive Set Offline . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Chapter 5 Administration Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Understanding the Administration Tool User Interface. . . . . . . . . . . . . . 67
User Interface Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Message Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
List Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Window Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
User Interface Window Descriptions . . . . . . . . . . . . . . . . . . . . . . . . 69
Getting Help with the Administration Tool . . . . . . . . . . . . . . . . . . . . 70
Opening the Administration Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Before Performing Administrative Functions . . . . . . . . . . . . . . . . . . 70
7
Logging In to the Administration Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Administration Tool Preferences Window . . . . . . . . . . . . . . . . . . . . . . . . 71
Setting Administration Tool Preferences . . . . . . . . . . . . . . . . . . . . . 72
Preference Tabs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Undoing or Canceling Preference Changes. . . . . . . . . . . . . . . . 73
Saving Preference Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Exporting and Importing Preferences . . . . . . . . . . . . . . . . . . . . . . . . 74
Setting the Administration Password . . . . . . . . . . . . . . . . . . . . . . . . 75
Setting User Account Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Setting Workspace Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Setting Workspace and Monitor Graph Bar Colors. . . . . . . . . . . . . . 79
Setting Warning Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Setting Logo Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Reestablishing a Connection to the File Manager . . . . . . . . . . . . . . . . . 82
Chapter 6 Managing Allocation Groups . . . . . . . . . . . . . . . . . . . . . . . . . . 83
The Allocation Group Management Window. . . . . . . . . . . . . . . . . . . . . . 83
Allocation Group Usage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Creating Allocation Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Adding Drives to Allocation Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Removing Drives from Allocation Groups . . . . . . . . . . . . . . . . . . . . . . . . 88
Identifying Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Renaming Allocation Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Deleting Allocation Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Chapter 7 Managing Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
The Workspace Management Window . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Workspace List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Reading the Workspace List . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Changing the Workspace List Graph Display . . . . . . . . . . . . . . 96
Creating Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Duplicating Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Adjusting Workspace Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Renaming Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Deleting Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
8
Protecting Workspaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Workspace Protection Recommendations. . . . . . . . . . . . . . . . . . . 104
Capacity of Odd Number of Drives . . . . . . . . . . . . . . . . . . . . . . . . 105
Enabling Protection of New Files Only. . . . . . . . . . . . . . . . . . . . . . 106
Disabling Protection of New Files Only . . . . . . . . . . . . . . . . . . . . . 106
Synchronizing All Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Optimizing Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Moving Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Collecting Workspace Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Chapter 8 Managing User Accounts and Access Privileges. . . . . . . . . 113
The User Management Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Creating User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Number of Users Versus Licensed Client Seats . . . . . . . . . . . . . . 116
Configuring User Accounts and Permissions . . . . . . . . . . . . . . . . . . . . 116
Example 1 – Standalone Workgroup Using Local User
Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Example 2 – Standalone Workgroup Using Local Groups. . . . . . . 118
Example 3 – Network Workgroup Using Domain User
Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Example 4 – Network Workgroup Using Domain Groups . . . . . . . 121
Duplicating User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Modifying User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Deleting User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Disabling Guest Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Workspace Access Privileges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Changing Workspace Access Privileges . . . . . . . . . . . . . . . . . . . . . . . 128
Chapter 9 Monitoring System Usage and Messages . . . . . . . . . . . . . . . 129
The Connection Monitor Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Changing the Monitor List Graph Display. . . . . . . . . . . . . . . . . . . . . . . 130
The Log File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Viewing and Managing the Log File . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
9
Appendix A Managing Drive Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Identifying Bad Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Replacing the Data Drive Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
How Online Drive Recovery Works . . . . . . . . . . . . . . . . . . . . . . . . 134
Recovering a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Damaged Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
AutoRecovery for Failed Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Verifying AutoRecovery for Failed Drives. . . . . . . . . . . . . . . . . . . . 138
Replacing Bad Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Appendix B Advanced Support Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
The Server Log Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
The Text Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
The NtStatDump Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
The RecoverDisks Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
The Avid Unity Profiler Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Appendix C Using the Text Console for Remote Administration. . . . . . . 145
Starting the Text Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Using the Text Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Command Categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
The User Command Category . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
The Workspace Command Category . . . . . . . . . . . . . . . . . . . . . . . 148
The On/Offline Command Category . . . . . . . . . . . . . . . . . . . . . . . . 150
The Disk Command Category . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
The Stats Command Category . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
10
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Tables
Table 1 Trilligent File Manager Directories and Files . . . . . . . . . . .21
Table 2 LANserver EX Directories and Files . . . . . . . . . . . . . . . . .22
Table 3 MediaNetwork File Manager Directories and Files . . . . . .23
Table 4 File Manager Recommended IP Addresses . . . . . . . . . . .46
Table 5 Preference Window Tabs . . . . . . . . . . . . . . . . . . . . . . . . .72
Table 6 Preference File Locations . . . . . . . . . . . . . . . . . . . . . . . . .74
Table 7 Workspace Access Levels. . . . . . . . . . . . . . . . . . . . . . . .127
Table 8 Command Categories . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Table 9 User Subcommands . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
Table 10 Workspace Subcommands . . . . . . . . . . . . . . . . . . . . . . .149
Table 11 On/Offline Subcommands . . . . . . . . . . . . . . . . . . . . . . . .150
Table 12 Stats Subcommand . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
11
12

Using This Guide

Congratulations on your purchase of an Avid Unity™ MediaNetwork workgroup, an Avid Unity LANshare, a Trilligent LANserver. All of these products provide a high-performance distributed file system that contains high-capacity shared media storage for workgroups of connected Avid media to an in-house network or the Internet.
n
This document describes the features for all MediaNetwork environments. Therefore, your system might not contain certain features that are covered in the documentation.

Who Should Use This Guide

This management guide is intended for system administrators responsible for the setup and day-to-day management of a MediaNetwork workgroup or a Trilligent cluster. You should have a basic understanding of how to use and manage Windows NT and should be familiar with the basic MediaNetwork concepts described in the Avid Unity MediaNetwork System Overview.
®
Cluster, or a Trilligent
®
editing workstations, or for streaming
, Windows® 2000, and Mac OS® X systems,

About This Guide

This guide provides task-oriented instructions for the configuration, management, and basic troubleshooting of your environment.
Using This Guide
The Contents lists all topics included in the book, presented with the following overall structure:
Chapter 1 provides an overview of the MediaNetwork configuration process.
Chapters 2 to 4 introduce the Setup Manager and describe how you use it to configure your environment parameters and to configure your drives as a data drive set.
Chapters 5 to 9 introduce the Administration Tool and describe how you use it to perform initial workspace configuration and day-to-day tasks.
The Appendixes describe how to manage drive problems and the advanced support tools available to you.
A detailed Index helps you quickly locate specific topics.

Symbols and Conventions

14
Unless noted otherwise, the material in this document applies to the Windows 2000 or Windows NT and Mac OS X operating systems. When the text applies to a specific operating system, it is marked as follows:
(Windows) or (Windows only) means the information applies to the Windows 2000 or Windows NT operating system.
(Macintosh) or (Macintosh only) means the information applies to the Mac OS X operating system.
Symbols and Conventions
Avid documentation uses the following symbols and conventions:
Symbol or Convention Meaning or Action
n
c
w
> This symbol indicates menu commands (and
t
k This symbol represents the Apple or Command key.
A note provides important related information, reminders, recommendations, and strong suggestions.
A caution means that a specific action you take could cause harm to your computer or cause you to lose data.
A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment.
subcommands) in the order you select them. For example, File > Import means to open the File menu and then select the Import command.
This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.
Press and hold the Command key and another key to perform a keyboard shortcut.
Margin tips In the margin, you will find tips that help you
perform tasks more easily and efficiently.
Italic font Italic font is used to emphasize certain words and to
indicate variables.
Courier Bold font
Click Quickly press and release the left mouse button
Double-click Click the left mouse button (Windows) or the mouse
Courier Bold font identifies text that you type.
(Windows) or the mouse button (Macintosh).
button (Macintosh) twice rapidly.
15
Using This Guide
Symbol or Convention Meaning or Action (Continued)
Right-click Quickly press and release the right mouse button
(Windows only).
Drag Press and hold the left mouse button (Windows) or
the mouse button (Macintosh) while you move the mouse.
Ctrl+key
k+key

If You Need Help

If you are having trouble using your system, you should:
1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow.
2. Check the release notes supplied with your Avid application for the latest information that might have become available after the hardcopy documentation was printed.
3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues.
4. Visit the online Knowledge Center at www.avid.com/support. Online services are available 24 hours per day, 7 days per week. Search this online Knowledge Center to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read/join online message-board discussions.
Press and hold the first key while you press the second key.
16
5. For Technical Support, please call 800-800-AVID (800-800-2843). For Broadcast On-Air Sites and Call Letter Stations, call
800-NEWS-DNG (800-639-7364).

Related Information

The following documents provide more information about configuring and managing your work environment:
Avid Unity MediaNetwork Site Preparation Guide
Avid Unity MediaNetwork File Manager Setup Guide
Avid Unity MediaNetwork Upgrade Notes
Avid Unity MediaNetwork System Overview
Avid Unity MediaNetwork Troubleshooting Guide
Avid Unity MediaNetwork Macintosh Fibre Channel Client Setup Guide
MediaNetwork Macintosh Fibre Channel Client Quick Start Card
Avid Unity MediaNetwork Windows Fibre Channel Client Setup Guide
MediaNetwork Windows Fibre Channel Client Quick Start Card
Avid Unity MediaNetwork Macintosh Ethernet Client Setup Guide
Related Information
MediaNetwork Macintosh Ethernet Client Quick Start Card
Avid Unity MediaNetwork Windows Ethernet Client Setup Guide
MediaNetwork Windows Ethernet Client Quick Start Card
Avid Unity MediaNetwork Release Notes
Avid Unity MediaNetwork Media Server Setup Guide
Avid Unity MediaNetwork PortServer Setup Guide
Avid Unity MediaNetwork Supported Configurations
Avid Unity MediaNetwork File Manager Failover Installation Notes
Avid Unity LANserver EX Setup Guide
Avid Unity LANserver Upgrade Notes
Avid Unity LANserver Release Notes
MediaNetwork also provides Help systems that include complete information about using the Setup Manager, the Administration Tool, and the Monitor Tool.
17
Using This Guide

If You Have Documentation Comments

Avid Technology continuously seeks to improve its documentation. We value your comments about this guide, the Help, the Online Publications CD-ROM, and other Avid-supplied documentation.
Simply e-mail your documentation comments to Avid Technology at
TechPubs@avid.com
Please include the title of the document, its part number, and the specific section you are commenting on in all correspondence.

How to Order Documentation

To order additional copies of this documentation from within the United States, call Avid Sales at 800-949-AVID (800-949-2843). If you are placing an order from outside the United States, contact your local Avid representative.

Avid Educational Services

For information on courses/schedules, training centers, certifications, courseware, and books, please visit www.avid.com/training or call Avid Sales at 800-949-AVID (800-949-2843).
18
Chapter 1

MediaNetwork Management Overview

MediaNetwork allows you to centrally manage very large amounts of storage that multiple clients can access to share video, audio, and effects media in an intuitive, collaborative environment.
This chapter provides an overview of the tasks you need to perform, the configuration factors you need to consider, and the tools needed to manage your workgroup.
This chapter discusses:
Management Tasks and Overall Considerations
Management Tools
Configuring a Workgroup

Management Tasks and Overall Considerations

As an administrator, you are responsible for:
Initial setup and configuration of the workgroup — You must configure the data drive set, one or more allocation groups, workspaces, and user accounts.
Chapter 1 MediaNetwork Management Overview
Day-to-day administration — You probably need to reconfigure
MediaNetwork to accommodate new users and evolving projects. MediaNetwork also provides comprehensive monitoring functionality
that allows you to check total MediaNetwork activity as well as that of each connected client.
Troubleshooting — When problems occur with the storage hardware,
the File Manager, or a client, you need to diagnose the problem and, if possible, fix it. MediaNetwork provides easy-to-understand error, warning, and informational messages that inform you of problems as well as tools that help you diagnose and fix problems.
How you answer the following strategic questions determines your priorities when making configuration decisions and trade-offs (possibly affecting several aspects of your configuration).
What is your site type? In-house and rental editing suites probably require very different
administration requirements, particularly in terms of workspace access restrictions and how often you need to reconfigure workspaces and users. For more information on managing workspaces, see Chapter 7.
20
Does your workgroup include dual-stream uncompressed clients? If so, you will need to set up special hardware and allocation group
configurations. For more information on managing allocation groups, see Chapter 6.
How large is your data drive set and does it include more than one drive type?
If your data drive set is very large or has different drive types, you probably need to assign your data drives to more than one allocation group. For more information on managing the drive hardware, see
Chapter 4.
Will your client users be working on individual projects with their own media or will they be collaborating on team projects that use the same source media?
These factors affect how you should allocate workspaces and user accounts. For more information on managing allocation groups, see
Chapter 6.
Is security more important than ease of access at your site? Individual password user accounts combined with tightly controlled
workspace access privileges provide the most security at the cost of restricting user flexibility. For more information on managing user accounts and access privileges, see Chapter 8.

Directory and File Limits

The following section provides directory and file limits for Trilligent Clusters, LANshare LANserver EX and Trilligent LANserver EX, and MediaNetwork environments.
Trilligent Clusters
For Trilligent Clusters, MediaNetwork Release 3.2 supports up to 250,000 files on a 1-GB File Manager or up to 1.9 million files on a 2-GB File Manager. You can also increase the number of directories on the file system to more than 10,000. Doing so, however, decreases the total number of files you can store, by 32,000, each time you cross a 10,000-directory boundary. MediaNetwork warns you if you exceed either the directory or the file limits.
Management Tasks and Overall Considerations
Tabl e 1 shows the dynamic relationship between the number of directories
you have and the number of files you can store on 1-GB and 2-GB File Managers.
Table 1 Trilligent File Manager Directories and Files
1-GB File Manager Maximum Number of
Directories
10,000 250,000 1,900,000
20,000 218,000 1,868,000
30,000 186,000 1,836,000
40,000 154,000 1,804,000
Files
2-GB File Manager Maximum Number of Files
21
Chapter 1 MediaNetwork Management Overview
Table 1 Trilligent File Manager Directories and Files (Continued)
LANserver EX
1-GB File Manager Maximum Number of
Directories
50,000 122,000 1,772,000
60,000 90,000 1,740,000
Files
2-GB File Manager Maximum Number of Files
On a LANserver EX, MediaNetwork Release 3.2 supports 10,000 directories and up to 250,000 files for LANshare or up to 300,000 files for Trilligent streaming. You can also increase the number of directories on the file system to more than 10,000. Doing so, however, decreases the total number of files you can store, by 32,000, each time you cross a 10,000-directory boundary. MediaNetwork warns you if you exceed either the directory or the file limits.
Tabl e 2 shows the dynamic relationship between the number of directories
you have and the number of files you can store on the 2-GB LANshare LANserver EX and the 2-GB Trilligent LANserver EX.
22
Table 2 LANserver EX Directories and Files
2-GB LANshare LANserver EX Maximum Number of
Directories
10,000 250,000 300,000
20,000 218,000 268,000
30,000 186,000 236,000
Files
2-GB Trilligent LANserver EX Maximum Number of Files
MediaNetwork
Management Tasks and Overall Considerations
MediaNetwork Release 3.2 supports a 768-MB or 1-GB File Manager that can have up to 250,000 files, or a 2-GB File Manager that can have up to 500,000 files. You can also increase the number of directories on the file system to more than 10,000. Doing so, however, decreases the total number of files you can store, by 32,000, each time you cross a 10,000-directory boundary. MediaNetwork warns you if you exceed either the directory or the file limits.
c
The metadata for 500,000 files can use as many as 15 data drives on your drive set. If the metadata expands into a MEDIArray
II drive enclosure that is set up as a single-user allocation group for 1:1 video, it could severely impact the performance of finishing clients.
Tabl e 3 shows the dynamic relationship between the number of directories
you have and the number of files you can store on 768-MB, 1-GB, and 2-GB File Managers.
Table 3 MediaNetwork File Manager Directories and Files
768-MB and 1-GB File Managers Maximum
Directories
10,000 250,000 500,000
20,000 218,000 468,000
30,000 186,000 436,000
40,000 154,000 404,000
50,000 122,000 372,000
Number of Files
2-GB File Manager Maximum Number of Files
60,000 90,000 340,000
23
Chapter 1 MediaNetwork Management Overview
Notes on Dynamic Directory and File Limits
Large numbers of directories and files on the File Manager can effect the performance of the MediaNetwork workgroup management tools.
As you reach the upper limits for the number of directories and files, the tools used to manage the MediaNetwork workgroup (the Monitor Tool, the Setup Manager, and the Administration Tool) run slowly. They run at a lower system priority than the File Manager software and require more time to manage metadata.
While the dynamic directory and file limits are calculated correctly by MediaNetwork Release 3.2, the dynamic limits are not shown correctly in the Setup Manager or the Administration Tool. This has no effect on performance; it strictly affects the display of limit information.

Management Tools

Setup Manager

24
MediaNetwork provides several tools that allow you to configure and perform day-to-day management. For more information on using these management tools, see the following sections:
Setup Manager
Administration Tool
Monitor Tool
You use the Setup Manager to perform storage hardware management tasks, including:
Creating and managing a data drive set
Specifying drives as data drives or spare drives
Starting and stopping the File Manager service to perform system maintenance
Adding drives to and removing drives from the data drive set
Management Tools
Performing drive maintenance and error recovery operations
The Setup Manager runs only from the File Manager. For a detailed description of the Setup Manager, see Chapter 2.

Administration Tool

The Administration Tool is the primary tool for the initial setup and administration of allocation groups, workspaces, users, and client connection privileges. It also allows you to monitor storage activity. Use the Administration Tool to:
View, create, rename, and delete allocation groups.
Add drives to allocation groups.
View, create, rename, adjust the size of, protect, and delete workspaces.
View, create, edit, and delete user accounts (with optional passwords) and assign user access privileges.
25
Chapter 1 MediaNetwork Management Overview
Monitor system usage, including total system bandwidth use, number of active MediaNetwork clients or media servers, and bandwidth consumption per client or server.
View a list of error, warning, and informational messages.
Open multiple windows at the same time.
Management window buttons
Window buttons
List area
Message area

Monitor Tool

26
You can open the Administration Tool from the File Manager or from any MediaNetwork client or media server, where it communicates with the File Manager through the Fibre Channel network. For a detailed description of the Administration Tool, see Chapter 5.
The Monitor Tool provides low-level, performance-monitoring functions. Using the Monitor Tool, you can view:
The current status of each drive, including name, number, available storage, percentage of storage used, and the number of affected files, if any
Management Tools
A list of the workspaces
The status of communications between the File Manager and the MediaNetwork clients or media servers
Information on the metadata maintained by the File Manager
File Manager memory usage
Counts and service times for MediaNetwork client or for Media Server requests
You can also use the Monitor Tool to start and stop the File Manager service and to set advanced MediaNetwork features, such as clearing the administrator’s password.
When the Monitor Tool opens, File Manager status information appears.

Getting Help with the Monitor Tool

The Help system provides procedures and reference information for all features of the Monitor Tool.
27
Chapter 1 MediaNetwork Management Overview

Configuring a Workgroup

Your primary responsibility as an administrator is to ensure that MediaNetwork is configured properly.
This section provides a quick look at the tasks you must perform to establish a workgroup, and includes:
Creating a Data Drive Set
Creating an Allocation Group
Creating New Workspaces
Creating User Accounts
Protecting Data

Creating a Data Drive Set

The data drive set defines the drives that the MediaNetwork software can use to store data. Each MediaNetwork workgroup can have only one data drive set.
28
n
To create a data drive set:
1. From the File Manager desktop, click the Start button, point to Programs, point to AvidUnity, and then select Setup Manager.
2. Click Raw Drives in the left section of the window.
You can create your data drive set with no spare drives or with two spare drives. Having spare drives allows you to perform online drive repairs if a drive fails. If you are not running the optional UnityRAID software, you should consider having spare drives.
3. Select the drives you want in the data drive set in the right section of the window.
4. Choose Create Data Drive Set from the Drive Set menu.
5. Click OK. The data drive set is created.
protection
6. If you did not use all of the drives in the data drive set, select the remaining drives in the right section of the window, and choose Make Drive Spare from the Drives menu.
7. Click Data Drive Set in the left section of the window. All of the drives should move from Raw Drives to Data Drive Set.
8. Quit the Setup Manager.
For more information about data drive sets, see Chapter 4.

Creating an Allocation Group

An allocation group defines how the drives in a data drive set are partitioned to store data. If you have drives of different sizes, they must be in separate allocation groups.
To create a new allocation group:
1. Open the Administration Tool from the File Manager console, from any Windows client, or from a Macintosh client.
Configuring a Workgroup
2. Click the Allocation Group Management button.
3. Click the Create New Allocation Group button. The New Allocation Group dialog box opens.
29
Chapter 1 MediaNetwork Management Overview
4. Type a name for the allocation group.
30
5. Select the appropriate GB (gigabyte) size from the Drive button.
6. Select all the drives you want to assign to the new allocation group (four-drive minimum) by clicking them.
7. Click the Create button to create a new allocation group containing all the selected drives.
A dialog box opens and prompts you to confirm that you want to create a new allocation group.
The new allocation group appears in the allocation group list.
8. Leave the Administration Tool running.
For more information about allocation groups, see Chapter 6.

Creating New Workspaces

Workspaces are locations to store and segregate data. You can allow users to access some or all of the workspaces, and assign permissions for how each user can access the data in a workspace.
To create a new workspace:
1. Click the Create New Workspace button in the Workspace Management window.
The New Workspace window opens.
Configuring a Workgroup
2. Select the allocation group on which you want to create the workspace.
3. Type a name for the workspace.
4. Type a size for the workspace. The maximum size allowed is listed next to the text box.
5. Click to select Protected or Unprotected.
31
Chapter 1 MediaNetwork Management Overview
6. Set the User Access privileges.
7. Click Create.
8. Leave the Administration Tool running.
For more information about workspaces, see Chapter 7.
n
You can create as many workspaces as you need to support different projects. Due to the physical restrictions of drive letters, Avid Unity can only mount a maximum of 21 workspaces for Ethernet client use.

Creating User Accounts

User accounts allow individual users, or groups of users, access to the workgroup. These accounts allow users to mount or map MediaNetwork workspaces on their Avid workstations.
To create a user account:
1. From the Administration Tool, click the User Management button.
2. Do one of the following:
t Click the New User button. t Select New User from the Commands menu.
The New User dialog box opens.
32
Configuring a Workgroup

Protecting Data

3. Type a user name
4. Type a password, then type it again to confirm it.
5. Select privileges and workspace access rights.
6. (Option) Click Save Settings if you want this to be your default user account.
7. Click Create.
8. Close the Administration Tool.
For more information about user accounts, see Chapter 8.
Protection is a feature that offers high levels of data integrity by ensuring that two copies of media data are written onto different physical drives to avoid data loss in the event of drive failure. This allows workspaces that are protected to be repaired very quickly with no data loss upon drive failure.
33
Chapter 1 MediaNetwork Management Overview
The disadvantage is that protected workspaces use twice as much space as unprotected workspaces. However, because of the data protection and recovery speed that protection offers, Avid recommends that you always protect your workspaces. New workspaces are protected by default unless you specify otherwise in your preferences.
For more information about workspaces, see Chapter 7.
Select one of the following strategies, depending on your security requirements.
Create a user account for each user. This strategy offers optimum security, allowing each user access to the
appropriate workspaces regardless of the MediaNetwork client at which they are working.
Create a user account with appropriate access privileges for each project (multiple users can use the same account simultaneously).
This strategy offers moderate security and convenience, giving users working on each project appropriate access and requiring far less administrative effort than individual user accounts.
34
Chapter 2

Setup Manager

This chapter introduces the Setup Manager and describes its basic operations.
To find out how to use the Setup Manager to set general and File Manager fail-over parameters, see Chapter 3. For detailed descriptions of how to use the Setup Manager to manage and troubleshoot your drive hardware, see
Chapter 4 and Appendix A.
This chapter discusses:
Setup Manager Overview
Starting the Setup Manager
Using Setup Manager in a Fail-Over Configuration
Starting and Stopping the File Manager
Online Drive Recovery
AutoRecovery for Failed Drives

Setup Manager Overview

You use the Setup Manager to set general and File Manager fail-over parameters, to configure and manage your data drive set, and to start and stop the File Manager service. You also use the Setup Manager to add drives and to perform drive maintenance and error recovery operations.
Chapter 2 Setup Manager
Drive group list
Information area
The Setup Manager divides all drives into one of three groups, reflecting their current usage allocations and state. The three drive groups are:
Drive list
36
Drive Group Description
Data Drive Set Shows active data drives and spare drives in the data drive
set.
Other FibreChannel Drives
Shows drives that are not appropriately initialized for use in an allocation group. These drives can be used for other purposes in your environment.
Raw Drives Shows raw drives that are marked for use but are not
allocated for a specific purpose. Raw drives cannot be used until allocated.
When you select the drive group that you want to view in the drive group list, all the drives in that group then appear in the drive list. The drive list displays the name, size, status, unit number, and other technical information about each drive. You might need to click the right scroll arrow to see all the information.
You access all Setup Manager functions from the various menus in the menu bar.
The information area provides information about the data drive set and the status of the File Manager.

Getting Help with the Setup Manager

The Help system provides procedures and reference information for all features of the Setup Manager.

Starting the Setup Manager

To start the Setup Manager:
t From the File Manager desktop, click the Start button, point to
Programs, point to AvidUnity, and then select Setup Manager.
Starting the Setup Manager
n
n
Until you initialize the e-mail error notification service (see “Setting Up
E-mail Error Notification” on page 50), the Setup Manager will open the
E-mail Configuration dialog box. The open dialog box asks you whether you want it to appear each time Setup Manager starts. Click OK to stop the dialog box from appearing again.
Until you configure your data drive set, the Setup Manager information area will contain a message box warning you that it is not connected to the File Manager or that the File Manager is not running. This is normal; the File Manager does not come online until you create a data drive set.

Using Setup Manager in a Fail-Over Configuration

If you have a fail-over configuration with redundant File Managers, one File Manager assumes the active role and the other the passive role when the system starts.
37
Chapter 2 Setup Manager

Fail-Over Configuration Guidelines

In fail-over configurations, you should always:
Stop the passive File Manager before performing any hardware management tasks that involve stopping the File Manager service (such as adding drives to the data drive set or performing a software upgrade).
Use the Setup Manager on the active File Manager to perform hardware management tasks.

Determining the Active File Manager

To determine the active File Manager:
1. On both File Managers, click Start, point to Programs, point to AvidUnity, and then select Setup Manager.
The Setup Manager opens.
2. Check the File Manager status in the information area of the Setup Manager.
One File Manager should indicate Running; this is the active File Manager. The other File Manager should indicate Standby Mode; this is the passive File Manager.

Starting and Stopping the File Manager

The File Manager software runs as a Windows service that starts automatically whenever the server is online. However, various maintenance and administration functions require that you stop the File Manager and then restart it. Therefore, you can access these functions from the Setup Manager.
38

Starting the File Manager

To restart the File Manager after it has been manually stopped or has failed for any reason:
t Choose Start File Manager from the Setup Manager’s File Manager
menu.

Stopping the File Manager

Maintaining metadata integrity is very important to ensure you do not lose any data files. Avid recommends you use the following shutdown procedure to avoid problems with metadata integrity.
Starting and Stopping the File Manager
c
In a fail-over configuration, you must stop the standby File Manager before stopping the active File Manager whenever you perform operations that require you to stop the File Manager. Otherwise, the active File Manager will fail over to the standby File Manager as the active File Manager stops.
To stop the File Manager software:
1. Click the Start button, point to AvidUnity, and then select Monitor Tool.
The Monitor Tool window opens.
2. Click the Stop File Manager button. The AvidMon window opens asking if you are sure you want to stop
the File Manager.
3. Click OK. The File Manager Shutting Down dialog box opens stating that it is
saving multiple copies of the metadata.
- Wait for the process to finish, the dialog box to close, and the
lights in the Monitor Tool to change to yellow.
- Do not add or change any hardware in the MediaNetwork
workgroup until after the File Manager software stops successfully.
4. Close the Monitor Tool.
39
Chapter 2 Setup Manager
Shutting Down the Windows Operating System
To shut down the Windows operating system:
5. Make sure the File Manager software has successfully written a local copy of the metadata file:
- Open the partition where Avid Unity is installed (typically,
D:\Program Files\ Avid Technology\AvidUnity\).
- Find the PartitionDump.bin file with a modification date from
when you stopped the File Manager (if upgrading or modifying the system in any way, copy the PartitionDump.bin and the RecoveryInfo.dat to another partition before you continue).
6. If the PartitionDump.bin file exists with the correct time and date, continue with Shutting Down the Windows NT System.
1. Click the Start button and then select Shut Down. The Shut Down Windows dialog box opens.
2. Click “Shut down this computer?”
3. Click Yes. Wait for the dialog box stating that it is safe to restart the computer.
4. Turn off the power to the File Manager.

Logging Out and Stopping the File Manager Changes

To log out from the File Manager and leave the File Manager software running:
1. Click the Start button and then select Shut Down. The Shut Down Windows dialog box opens.
2. Select “Close all programs and logon as a different user” and click Ye s.
The Avid Unity File Manager dialog box opens, asking if you want to stop the File Manager software and save the metadata before you log out.
3. Click No to log out from the File Manager and leave the File Manager software running.
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Stopping the File Manager

Online Drive Recovery

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If you stop the File Manager, no clients will be able to access MediaNetwork workspaces.
To stop the File Manager software and log out from the File Manager:
1. Click the Start button, point to Programs, point to AvidUnity, and select Monitor Tool.
The Monitor Tool opens.
2. Click the Stop File Manager button. A message appears asking if you are sure you want to stop the File
Manager software.
3. Click OK. A dialog box opens indicating that the File Manager is stopping and
saving metadata.
4. Click the Start button and then select Shut Down. The Shut Down Windows dialog box opens.
5. Select “Shut down the computer?”
6. Click Yes to stop the File Manager or restart the File Manager.
Online Drive Recovery
If drive problems occur, a “Drive Error Analysis Needed” message will appear in the File Manager Status tab of the Monitor Tool. The online drive recovery feature is designed to recover a drive while the system remains online. This significantly improves workflow because clients no longer need to unmount workspaces during a drive repair. To perform an online drive repair, see “Recovering a Drive” on page 135.
There are several issues to consider:
•Only connected clients can continue working during online repair.
Clients are denied write access at some point during online repair.
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Chapter 2 Setup Manager

AutoRecovery for Failed Drives

The AutoRecovery for Failed Drives operation can detect a media error and automatically recover a drive. This operation helps you maintain a 7x24 work environment, and offers an alternative to using the Setup Manager to manually intervene and replace failed drives.
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AutoRecovery requires that you use mirroring, and should never be viewed as a substitute for mirroring.
Considerations
System performance degrades during the AutoRecovery for Failed Drives operation. AutoRecovery is disabled by default. Leave it disabled if you need to maintain full capacity during specific hours, and manually perform repairs during lower traffic periods (for example, at 2:00

Before You Begin

You need to meet the following conditions before enabling AutoRecovery:
Set up e-mail error notification: see “Setting Up E-mail Error
Notification” on page 50.
Have at least one spare MEDIArray II drive (for each size drive in your system) available to use as the replacement for the bad drive.

Enabling AutoRecovery for Failed Drives

A.M.).
42
To enable AutoRecovery for failed drives:
1. Click the Start button, point to Programs, point to AvidUnity, and then select Setup Manager.
The Setup Manager window opens.
2. Choose Enable AutoRecovery from the Recover menu.
For more information on how MediaNetwork runs and verifies an AutoRecovery, see “Verifying AutoRecovery for Failed Drives” on
page 138.
Chapter 3
Configuring General, Fail-Over, and Remote Error Notification Parameters
You can use the Setup Manager to set general parameters, to configure File Manager fail-over, and to set up remote error notification by e-mail.
This chapter discusses:
Configuring General Settings
Configuring File Manager Fail-Over
Setting Up E-mail Error Notification

Configuring General Settings

General configuration settings allow you to fine-tune system performance by limiting the number of open files as well as specifying how the File Manager writes metadata and interprets available or missing drives during startup.
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Inappropriate configuration of the settings described in this section could result in degraded system performance. Contact Avid Customer Support before attempting to change these settings.
Chapter 3 Configuring General, Fail-Over, and Remote Error Notification Parameters
To configure general settings:
1. Click Start, point to Programs, point to AvidUnity, and then select Setup Manager.
The Setup Manager opens.
2. Choose General Configuration from the File Menu. The General Configuration Options dialog box opens.
44
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3. Type a name for the File Manager in the Virtual File Manager Name text box. Give the File Manager a name that is different from the Computer Name defined in the system’s Network properties.
In a fail-over configuration, you must specify the same virtual File Manager Name for both File Managers.
4. Choose the maximum number of open files allowed by the system from the “Maximum open files” text box. The default is 5000 files for LANShare, 10,000 files for a 1-gigabyte (GB) system, and 80,000 files for a 2-GB system.
In general, you should use the default number. For large and active systems, you can increase this figure as needed.

Configuring File Manager Fail-Over

5. Choose the number of missing drives allowed when the File Manager starts from the “Number of allowed missing drives when the server starts” pop-up menu. If more drives than the number specified are missing from the data drive set, the File Manger will not start. Choosing a higher number allows the File Manager to start even if it cannot find the expected number of drives.
The File Manager can function with one drive missing by default when all workspaces are protected. If more than one drive is missing or some workspaces are not protected, the system will report errors.
6. Choose the number of seconds the system waits for the last drives during startup from the “Seconds to wait for last drive(s) to appear” pop-up menu. A high number causes the File Manager to continue to search longer for drives during startup.
This option allows the system to accommodate the various start times required for different drives on the system.
7. Click OK.
Configuring File Manager Fail-Over
If properly configured with a redundant File Manager, MediaNetwork supports automatic fail-over to the passive File Manager when the active File Manager fails. Because there is communication between drive sets and there is polling over the Ethernet, any lack of response from the active File Manager indicates that it is offline and is not due to a failed connection between the two File Managers.
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In a fail-over configuration, neither File Manager is assigned to a primary or backup role — the first system online becomes the active File Manager and the second system online becomes the passive File Manager. If both systems are online at the same time, the active role is negotiated arbitrarily between the two systems. For this reason, Avid recommends that you physically label and refer to your first and second File Managers as FM1 and FM2.
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Chapter 3 Configuring General, Fail-Over, and Remote Error Notification Parameters
For information on installing a second File Manager and setting up the IP addresses, see the Avid Unity MediaNetwork File Manager Setup Guide.
Tabl e 4 lists the recommended IP addresses. If you use different addresses,
be sure to note them and have them available before proceeding with the configuration.
Table 4 File Manager Recommended IP Addresses
IP Address Description
192.168.1.1
192.168.2.1 Primary File Manager Ethernet Connector 2
192.168.3.1 Primary File Manager Ethernet NIC (Network Interface
192.168.1.2 Fail-over File Manager Ethernet Connector 1
192.168.2.2 Fail-over File Manager Ethernet Connector 2
192.168.3.2 Fail-over File Manager Ethernet NIC
a. This is the default IP address to use for configuring the Fibre
a
Channel switch initially. Change this IP address to comply with your specific IP addressing conventions when configuring the Fibre Channel switch for use in your network.
Primary File Manager Ethernet Connector 1
Card)

Fail-Over Configuration Procedure Overview

Configuring File Manager fail-over requires the following steps:
“Step 1: Setting Up the Fail-Over Connection on the First File
Manager” on page 47
46
“Step 2: Setting Up the Fail-Over Connection on the Second File
Manager” on page 48
“Step 3: Validating the Connections for File Manager Fail-Over” on
page 49
“Step 4: Starting the First and Second File Managers” on page 49
Configuring File Manager Fail-Over
Step 1: Setting Up the Fail-Over Connection on the First File Manager
To set up the fail-over connection on the first File Manager:
1. Click Start, point to Programs, point to AvidUnity, and then select Setup Manager.
The Setup Manager window opens.
2. Stop the File Manager service by choosing Stop File Manager from the File Manager menu.
3. Choose File Manager Fail-Over Configuration from the File menu. The File Manager Fail-Over Configuration dialog box opens.
4. Make sure that the “Enable redundant operation” check box is selected.
5. Type a virtual server name in the Virtual Server Name text box. This name must be the same for both the first and second File Managers.
6. Leave the Monitor port set to 5000. If you have another application that uses port 5000, change the Monitor port to an available port number. This port number must be the same on both the first and second File Managers.
7. In the First network path area, choose the first built-in Ethernet adapter port from the Network Adapter pop-up menu.
8. Type 192.168.1.1 in the Primary File Manager Ethernet Connector 1 IP address in the Local Machine First path IP address text box.
9. Type 192.168.1.2 in the Fail-Over File Manager Ethernet Connector 1 IP address in the Remote Machine First path IP address text box.
10. In the Second network path area, choose the port of the Ethernet NIC from the Network Adapter pop-up menu.
11. Type 192.168.2.1 in the Primary File Manager Ethernet Connector 2 IP address in the Local Machine Second path IP address text box.
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Chapter 3 Configuring General, Fail-Over, and Remote Error Notification Parameters
12. Type 192.168.2.2 in the Fail-Over File Manager Ethernet
Connector 2 address in the Remote Machine Second path IP address text box.
13. Leave the Setup Manager and the File Manager Fail-Over Configuration dialog box open.
Step 2: Setting Up the Fail-Over Connection on the Second File Manager
To set up the fail-over connection on the second File Manager:
1. Stop the second File Manager.
2. Make sure that the “Enable redundant operation” check box is selected.
3. Type a virtual server name in the Virtual Server Name text box. This name must be the same for both the first and second File Managers.
4. Leave the Monitor port set to 5000. If you have another application that uses port 5000, change the Monitor port to an available port number. This port number must be the same for both the first and second File Managers.
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5. In the First network path area, choose the second built-in Ethernet adapter from the Network Adapter pop-up menu.
6. Type 192.168.1.2 in the Fail-Over File Manager Ethernet Connector 1 IP address in the Local Machine First path IP address text box.
7. Type 192.168.1.1 in the Primary File Manager Ethernet Connector 1 IP address into the Remote Machine First path IP address text box.
8. In the Second network path area, choose the port of the Ethernet NIC from the Network Adapter pop-up menu.
9. Type 192.168.2.2 in the Fail-Over File Manager Ethernet Connector 2 IP address into the Local Machine Second path IP address text box.
10. Type 192.168.2.1 in the Primary File Manager Ethernet
Connector 2 IP address into the Remote Machine Second path IP address text box.
Configuring File Manager Fail-Over
11. Leave the Setup Manager and the File Manager Fail-Over Configuration dialog box open.
Step 3: Validating the Connections for File Manager Fail-Over
To validate the connections for File Manager fail-over:
1. Click the Validate Receive button on the first File Manager. The Validate Fail-Over Connections dialog box opens. Numbers in the Packets Received text boxes indicate the number of
packets received from the first File Manager.
2. Click the Validate Send button on the second File Manager. The Validate Fail-Over Connections dialog box opens. Numbers in the Successful Round Trips text boxes indicate successful
communication with the second File Manager and a valid connection. The indicator box, under Waiting for response, is green.
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Step 4: Starting the First and Second File Managers
If you have data traveling over only one of the fail-over network paths, you probably have a network configuration problem. Recheck your configuration.
3. Close the Setup Manager on both File Managers.
To start the first and second File Managers:
1. From the first File Manager, click Start, point to Programs, point to AvidUnity, and then select Monitor Tool.
The Monitor Tool opens.
2. Click Start File Manager.
3. From the second File Manager, click Start, point to Programs, point to AvidUnity, and then select Monitor Tool.
The Monitor Tool opens.
4. Click Start File Manager.
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Chapter 3 Configuring General, Fail-Over, and Remote Error Notification Parameters
Setting Up E-mail Error Notification
You can configure MediaNetwork to notify you when problems occur. A Windows service will regularly poll the client log file (UnityClientLogs.txt) and, if any errors are logged, will send a concise summary of those errors to one or more e-mail accounts, will sound an audible alarm on the File Manager, or both.
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If you subscribe to a text messaging service, you can configure the error notification service to send messages to your alphanumeric pager. To find out how to use e-mail to send a message to your pager, contact your paging service provider.

Configuring the E-mail Error Notification Service

To configure the e-mail error notification service:
1. Click Start, point to Programs, point to AvidUnity, and then select Setup Manager.
The Setup Manager opens.
2. Choose E-mail Configuration from the File menu. The E-mail Configuration dialog box opens.
3. Configure the General parameters as follows:
- Enable E-mail — Set this option to enable the e-mail error
notification service.
- Poll Frequency — Specify the frequency (by setting an interval in
seconds) with which the error notification service checks for problems.
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- Wait Period — Specify the amount of time to pass between
notification messages. Unless you specify a period, the system will send messages each time it polls for problems or errors.
- Enable Alarm — Set this option to enable an audible alarm on the
File Manager to warn you of any logged errors. When the alarm sounds, select the Turn Off Alarm button to stop the sound.
- SMTP — Specify the IP address or host name of your SMTP
server. If you are unsure of this address, contact your network administrator.
- Port — Specify the port number of your SMTP server. If you are
unsure of the port number, contact your network administrator. The default value (25) is appropriate in most instances.
4. Specify the list of contacts that you want the error notification service to e-mail when a logged error occurs. For more information, see
“Setting Up E-mail Error Notification Contacts” on page 51.

Setting Up E-mail Error Notification Contacts

You can add to, edit, and delete your Setup Manager e-mail notification list.
Setting Up E-mail Error Notification
To add an e-mail account to the Contact list:
1. Click the Add button. The Add Contact dialog box opens.
2. Type a Name for the contact account.
3. Type the e-mail address (in the standard person@domain.com format) to which the message should be sent.
4. Click the Add button to add the account to the Contact list and clear the Name and E-mail fields.
5. To add more accounts, repeat steps 2 to 4.
6. When you are done, click Close. The Add Contact dialog box closes.
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Chapter 3 Configuring General, Fail-Over, and Remote Error Notification Parameters
To edit an existing contact:
1. Select the contact in the Contact list and click Edit. The Edit Contact dialog box opens.
2. Change the Name and E-mail address information.
3. Click Change. The changes are applied.
To remove a contact:
t Select the contact in the Contact list and click Remove.
The contact is removed from the list.
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Chapter 4

Managing the Drive Hardware

This chapter describes how to configure and manage your drive hardware as a data drive set.
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You perform all drive management operations described in this chapter from the Setup Manager. For more information about how to start and use the Setup Manager, see Chapter 2.
This chapter discusses:
Creating a New Data Drive Set
Adding Storage to Your Environment
Adding Active Data Drives to a Data Drive Set
Removing Drives from Your Environment
Setting Drive Mode Pages
Deleting a Data Drive Set
Rebuilding a Data Drive Set
Bringing the Data Drive Set Online and Taking the Data Drive Set
Offline
Chapter 4 Managing the Drive Hardware

Creating a New Data Drive Set

After you install all the hardware and software that comprise your environment, you must create a data drive set, which is the set of physical drives that provides the large, virtual file system. A data drive set can be set up either automatically with the Configuration Assistant or manually.
However, if you have specific requirements for configuring the data drive set (for example, if you want to specify how many drives should be designated as spares), you will need to create your data drive set manually.

Creating a Data Drive Set Automatically

To create a data drive set as quickly as possible, use the Setup Manager Configuration Assistant. The Configuration Assistant automatically creates a basic data drive set consisting of:
Active data drives (all but one of the available drives)
A single spare data drive
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Avid strongly recommends keeping at least one spare drive of each data drive size in your data drive set, even if you are using mirroring. (For example, if you have 18-GB and 73-GB drives in your data drive set, you should have at least one spare of each size). Therefore, if you have mixed drive sizes, you should create the data drive set manually.
To run the Configuration Assistant:
1. Choose Configuration Assistant from Setup Manager in the Quick Start menu.
The Setup Manager dialog box opens, describing the data drive set that the Configuration Assistant is going to create.
2. Click OK.
When the configuration operation is completed, your working data drive set will be ready for you to perform further configurations from the Administration Tool. For information about the Administration Tool see
Chapter 5.

Creating a Data Drive Set Manually

This section describes how to manually create a data drive set consisting of data drives and optional spare data drives.
Creating a New Data Drive Set
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Creating a Data Drive Set from Raw Drives
If you have an existing data drive set, do not perform this procedure.
To create a data drive set from Fibre Channel drives that are in a raw state:
1. Click Start, point to Programs, point to AvidUnity, and then select Setup Manager.
The Setup Manager opens.
2. Select the Raw Drives group in the drive group list, and click it to display all the attached raw drives in the drive list.
3. Select a minimum of four raw drives of the same size that will become data drives in your new data drive set.
4. Choose Create Data Drive Set from the Drive Set menu to create a data drive set from the selected raw drives.
A progress indicator appears, indicating that the Setup Manager is building the data drive set.
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Chapter 4 Managing the Drive Hardware
When the data drive set has been built successfully, the File Manager and data drive set come online automatically.
To use the new data drive set:
t Open the Administration Tool and use it to assign the data drives to
one or more allocation groups. For more information, see “Addi ng
Drives to Allocation Groups” on page 87.
Creating Spare Data Drives from Raw Drives
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Avid recommends keeping at least one spare drive of each data drive size in your data drive set (for example, if you have 18-GB and 73-GB drives in your data drive set, you should have at least one spare of each size).
To create a spare data drive:
1. Click Start, point to Programs, point to AvidUnity, and then select Setup Manager.
The Setup Manager opens.
2. Select the Raw Drives group in the drive group list, and click it to display all the attached raw drives in the drive list.
3. Select a raw drive.
4. Choose Make Drive Spare from the Drives menu. The drive becomes a spare data drive and is moved from the Raw
Drives group into the Data Drive Set group.
A spare data drive is required before you can replace a failing drive (see
“Replacing the Data Drive Set” on page 134).
For information about manually adding a new spare drive to the MEDIArray II drive, see “Adding Storage to Your Environment” on
page 57.
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Adding Storage to Your Environment

Adding Storage to Your Environment
The Metachecker utility checks the MediaNetwork metadata integrity. Metachecker is run automatically anytime you add a drive to or remove a drive from your data drive set. Do not run this utility manually unless directed by Avid Customer Support.
To physically add new MEDIArray II drives to your environment:
1. Stop the File Manager service (see “Starting and Stopping the File
Manager” on page 38). In a fail-over configuration, stop the passive
File Manager before stopping the active File Manager. Otherwise, the system will perform a fail-over to the passive system in the middle of the shutdown.
2. Shut down and turn off power to the File Manager system. In a fail­over configuration, shut down both File Managers.
3. Turn off power to the MEDIArray II drive enclosures.
4. Add the new MEDIArray II drives, installing new MEDIArray II enclosures to accommodate the drives if necessary as described in the Avid Unity MediaNetwork File Manager Setup Guide.
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5. Turn on power to the MEDIArray II drive enclosures.
6. Reset the Fibre Channel switch.
7. Start the File Manager. In a fail-over configuration, restart only one File Manager.
8. Open the Setup Manager. The newly added drives will appear in the Raw Drives group, the
Other FibreChannel Drives group, or an additional Data Drive Set group, depending on how they have been used previously.
If the newly added drives create another Data Drive Set group, you must delete that new data drive set before attempting to bring your environment online. See “Deleting a Data Drive Set” on page 64. If the newly added drives appear in the Other FibreChannel Drives group, you need to make them Raw.
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Chapter 4 Managing the Drive Hardware
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If the new drives are not listed, there is probably something wrong with their physical connections. Do not proceed any further and see the
Avid Unity MediaNetwork File Manager Setup Guide.
9. Add the new drives to the data drive set (see “Adding Active Data
Drives to a Data Drive Set” on page 58).
10. In a fail-over configuration, restart the other File Manager.

Adding Active Data Drives to a Data Drive Set

The Setup Manager allows you to enlarge your data drive set by adding active data drives to your existing data drive set. Available drives appear in the Raw Drives group, the Other FibreChannel Drives group, or the Data Drive Set group, depending on whether they are newly added and how they were previously used.
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Hot Swapping MEDIArray II Drives

If you are adding new, previously unused drives, proceed to “Creating
Data Drives from Raw Drives” on page 60.
MediaNetwork does not support hot swapping the MEDIArray II drives in the data drive set. You cannot remove a MEDIArray II drive from a MEDIArray II enclosure while the File Manager is running.

Adding Drives That Were Data Drives in Another Data Drive Set

If the drives added to your data drive set were used previously in another data drive set, two Data Drive Set groups appear in the drive group list:
One Data Drive Set group contains the newly added drives, including the drives you added from another data drive set. This group also includes any missing drives.
The other Data Drive Set group is your existing data drive set.
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Adding Active Data Drives to a Data Drive Set
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You must delete the data drive set containing the newly added drives before you can use the new drives in your existing data drive set.
To add data drives previously used in another data drive set to your current data drive set:
1. From the File Manager desktop, click the Start button, point to Programs, point to AvidUnity, and then select the Setup Manager.
The Setup Manager opens.
2. Select the Data Drive Set group that contains the drives you want to add to your data drive set.
All the drives in that group appear in the drive list.
Do not proceed unless you are sure that you have selected the correct data drive set. Deleting a Data Drive Set group causes all data on that data drive set to be lost.
3. Choose Delete Data Drive Set from the Drives menu. The data drive set is deleted and all the drives in it become raw.
Therefore, they now appear in the Raw Drives group.
4. Proceed to “Creating Data Drives from Raw Drives” on page 60.

Adding Drives That Were Previously Used with Another Application

If the drives you want to add to your data drive set were used previously in another environment, they will appear in the Other FibreChannel Drives group.
To add the drives to your current data drive set:
1. From the File Manager desktop, click the Start button, point to Programs, point to AvidUnity, and then select the Setup Manager.
The Setup Manager opens.
2. Select the Other FibreChannel Drives group. All the drives in that group appear in the drive list.
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Chapter 4 Managing the Drive Hardware
3. Select the drives from the drive list that you want to add as data drives to your data drive set.
4. Choose Make Drive Raw from the Drives menu to remove any formatting and information on the drives.
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Making the drives into raw drives causes all data on the selected data drive set to be lost.
5. Proceed to “Creating Data Drives from Raw Drives” on page 60.

Creating Data Drives from Raw Drives

To create data drives from raw drives:
1. From the File Manager desktop, click the Start button, point to Programs, point to AvidUnity, and then select the Setup Manager.
The Setup Manager opens.
2. Select the Raw Drives group. All the drives in that group appear in the drive list.
3. Select the raw drives from the drive list that you want to add as data drives to your data drive set.
4. Choose Make Drive Spare from the Drives menu. The raw drives are added to the Data Drive Set group as spare data
drives.
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5. Select the newly created spare data drives from the Data Drive Set group.
6. Choose Add Additional Drives from the Drive Set menu. A progress indicator appears. As soon as the data drive set has been
successfully enlarged, the File Manager and data drive set come online automatically.
7. Use the Administration Tool to assign the newly added drives to one or more allocation groups. For more information, see “Adding Drives to
Allocation Groups” on page 87.

Removing Drives from Your Environment

Removing Drives from Your Environment
You can remove drives from your data drive set, as long as the following conditions are met after you have done so:
The data drive set contains at least four drives.
The data drive set contains enough drives to support the space allocated to your workspaces.
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This is the total amount of storage allocated to the workspaces, not the actual amount of data stored on the workspaces.
The data drive set contains at least the number of drives currently required to store the file system’s metadata.
The process for removing drives involves removing the drives from the data drive set (which requires that you first remove them from any allocation groups to which they are assigned), then physically removing them from the MEDIArray II drive enclosure.

Removing Active Data Drives from a Data Drive Set

To remove active data drives from an existing data drive set:
1. Use the Administration Tool to remove the drives from any allocation groups to which they are assigned. Make your workspaces smaller if necessary. For more information, see “Adjusting Workspace Size” on
page 100.
When prompted to optimize all workspaces on the allocation group, click Yes to optimize the workspaces and move all data from the drives you want to remove. Make sure that this completes successfully. For more information, see “Removing Drives from Allocation Groups” on
page 88.
2. In the Setup Manager, select the Data Drives Set group. All the drives in that group appear in the drive list.
3. Select the drives that you want to remove.
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Chapter 4 Managing the Drive Hardware
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In addition to the drive name, a good way to confirm that a drive is not in an allocation group and therefore available for removal is that its % Used is 0.00%.
4. Choose Remove Selected Drives from the Drive Set menu to remove formatting from the drives.
5. Click Yes to confirm the removal.
6. Click Yes when a message box opens, informing you that the data drive set must be taken offline.
The Server Offline Control dialog box opens.
7. Type the number of seconds to wait until the server goes offline and click OK.
8. When the data drive set comes back online, select the Raw Drives group in the Setup Manager.
The drives you removed from the data drive set should now appear in the data drive set.
You can now physically remove the MEDIArray II drives (see “Physically
Removing Storage from Your Environment” on page 62).

Physically Removing Storage from Your Environment

To physically remove MEDIArray II drives from your environment:
1. Stop the File Manager service (see “Starting and Stopping the File
Manager” on page 38). In a fail-over configuration, stop the passive
File Manager before stopping the active File Manager. Otherwise, the system will perform a fail-over to the passive system in the middle of the shutdown.
2. Shut down and turn off power to the File Manager system. In a fail-over configuration, shut down both File Managers.
3. Turn off power to the MEDIArray II drive enclosures.
4. Remove the new MEDIArray II drives (and MEDIArray II drive enclosures, if required) as described in the Avid Unity MediaNetwork File Manager Setup Guide.
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Setting Drive Mode Pages

5. Turn on power to the MEDIArray II drive enclosures.
6. Reset the Fibre Channel switch.
7. Restart the File Manager. In a fail-over configuration, restart both File Managers.
8. Restart the Setup Manager. In a fail-over configuration, restart the Setup Manager on both File Managers and determine the active File Manager (see “Determining the Active File Manager” on page 38).
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You must use the Setup Manager on the active File Manager to perform the next step in this procedure.
9. Check that the drives no longer appear in the Raw Drives group.
Setting Drive Mode Pages
Mode pages, which can be configured, are part of the drive firmware that determines how the drive handles data. When you create data drives, the Setup Manager configures the mode pages to efficiently handle media data in your environment.
If drive mode pages are incorrect (for example, they were changed by another application), the Setup Manager warns you by changing the Mode Page column value in the drive list from Okay to Incorrect.
To reconfigure drives with the correct mode pages:
1. From the File Manager desktop, click the Start button, point to Programs, point to AvidUnity, and then select the Setup Manager.
The Setup Manager opens.
2. Select the appropriate drives.
3. Choose Set Mode Pages from the Drives menu. The mode pages are corrected.
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Chapter 4 Managing the Drive Hardware

Deleting a Data Drive Set

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This procedure will cause all data on the data drive set to be lost.
To delete an existing data drive set:
1. Take the data drive set offline (see “Taking the Data Drive Set
Offline” on page 66).
2. From the File Manager desktop, click the Start button, point to Programs, point to AvidUnity, and then select the Setup Manager.
The Setup Manager opens.
3. Select the Data Drive set group in the drive group list.
4. Choose Delete Data Drive Set from the Drive Set menu. A dialog box opens and prompts you to confirm this choice. A progress indicator opens, showing that the Setup Manager is
deleting the data drive set.
After the data drive set is deleted, all of the data drives previously in your data drive set will appear in the Raw Drives group.

Rebuilding a Data Drive Set

64
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This procedure will cause all data on the data drive set to be lost.
To rebuild an existing data drive set:
1. Delete the existing data drive set (see “Deleting a Data Drive Set” on
page 64).
After the data drive set is deleted, all of the data drives will appear in the Raw Drives group.
2. Select the Raw Drives group in the drive group list and click it to display all the attached raw drives in the drive list.
3. Select all the raw drives that you want to become data drives in the new data drive set.

Bringing the Data Drive Set Online and Taking the Data Drive Set Offline

4. Choose Create Data Drive Set from the Drive Set menu to rebuild the data drive set.
A progress indicator opens, showing that the Setup Manager is building the data drive set.
As soon as the data drive set has been built successfully, the data drive set comes online automatically.
Bringing the Data Drive Set Online and Taking the Data Drive Set Offline
Some hardware operations (for example, repairing the data drive set) require that you first take the data drive set offline and then bring it online again. You can also take the data drive set offline to prevent client access to all of your workspaces.
Data drive set sharing status is indicated in three ways:
Information area of the Setup Manager
Take Offline command in the Drive Set menu of the Setup Manager (available when the data drive set is online)
Bring Online command in the Drive Set menu of the Setup Manager (available when the data drive set is offline).

Bringing the Data Drive Set Online

To bring the data drive set online:
1. From the Setup Manager, select the Data Drive Set group in the drive group list.
2. Choose Bring Online from the Drive Set menu. The data drive set comes online.
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Chapter 4 Managing the Drive Hardware

Taking the Data Drive Set Offline

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Before taking the data drive set offline, you should identify any clients that have workspaces mounted (using the Monitor Tool Active Client tab) and warn the clients that you are taking the data drive set offline.
To take the data drive set offline:
1. From the Setup Manager, select the Data Drive Set group in the drive group list.
2. Choose Take Offline from the Drive Set menu. A dialog box opens, prompting you to specify the delay that you want
to occur (in seconds) before the data drive set is brought offline so that clients can unmount all workspaces.
3. Type the required delay or accept the default (60 seconds) and click OK.
After the specified delay, the data drive set goes offline.
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Chapter 5

Administration Tool

The Administration Tool is used for the initial setup and day-to-day administration of allocation groups, workspaces, users, and client connection privileges. It also allows you to monitor your environment’s activity.
This chapter provides an overview of the Administration Tool and describes the basics of how to use it (opening the tool, logging in, setting preferences, and so on).
This chapter discusses:
Understanding the Administration Tool User Interface
Opening the Administration Tool
Logging In to the Administration Tool
Administration Tool Preferences Window
Reestablishing a Connection to the File Manager

Understanding the Administration Tool User Interface

The Administration Tool, which you can run on the MediaNetwork File Manager or any client, has a user interface (UI) where controls are grouped by function and are displayed by clicking the appropriate management window buttons.
Chapter 5 Administration Tool
You can open multiple management windows in a session, and retain window placement and sizes between sessions.
Management window buttons
Window buttons
List area
Message area

User Interface Management

This section briefly describes each component of the Administration Tool’s UI.
Message Area
The message area shows your connection status, along with information from the message log.
List Area
You can open multiple windows
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The contents of the list area are different for each window, but each list has similar functions, such as:
You can expand and contract by clicking the list opener.
Understanding the Administration Tool User Interface
You can select a single object by clicking.
You can select multiple objects by Shift+clicking.
You can select multiple objects by clicking a selection box and dragging it.
You can rename an object by clicking its name and typing a new one.
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Clicking an icon in the list area selects the object without making its name editable. Clicking directly on an item’s name makes the name editable as well as selecting the item.
Window Buttons
Each window has buttons that provide access to the most common operations with a single click.

User Interface Window Descriptions

The following table describes the five windows in the Administration Tool:
Window Allows You To
File Manager View and change your File Manager connection.
User Management
View, create, edit, and delete user accounts (with optional passwords) and assign access privileges to workspaces.
Workspace Management
Allocation Group Management
Connection Monitor
View, create, rename, adjust the size of, protect, optimize, and delete workspaces.
View, create, rename, and delete allocation groups. It also allows you to add and remove drives from existing allocation groups.
Monitor system usage, including total system bandwidth use, number of active clients, and client bandwidth consumption.
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Chapter 5 Administration Tool

Getting Help with the Administration Tool

The Help system provides procedures and reference information for all features of the Administration Tool.

Opening the Administration Tool

You can open the Administration Tool from the File Manager console, from any Windows client, from a Macintosh client, and in more than one location simultaneously. You can do this on Fibre Channel clients but not Ethernet clients. This allows you to monitor usage and to perform other administrative tasks from the most convenient location without having to return to another running copy of the Administration Tool to shut it down before doing your work.
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Performing administrative functions on more than one Administration Tool at the same time can cause unexpected results. For example, if two administrators are deleting the same user account at the same time, a second user account might also be accidentally deleted.

Before Performing Administrative Functions

It is critical that clients unmount workspaces when the administrator performs the following functions:
Stopping and restarting the File Manager (unmount all workspaces)
Taking the data drive set offline (unmount all workspaces)
Rebooting the File Manager (unmount all workspaces)
Changing users’ access (unmount only the affected workspaces)
Optimizing workspaces (unmount only the affected workspaces)
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If a client is using a workspace when it is taken offline, the connection to the workspace is broken and data might be lost.
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Logging In to the Administration Tool

Logging In to the Administration Tool
If you have specified an administration password (see “Setting the
Administration Password” on page 75), the Administration Tool prompts
you to supply that password to log in. If you enter the wrong password, an error message appears and the login window reappears.
Regular users can log in to the Administration Tool and view the Workspace management window. However, they can view only the workspaces they have Read/Write access to, and must be given privileges to adjust the size of their workspaces.

Administration Tool Preferences Window

The Administration Tool allows you to set preferences that specify a wide range of options (such as the administration password, user interface colors, and graph display options). You also use the tool to configure your environment by creating default names and setting access privileges for new workspaces and users.
You can also export entire sets of preferences that can be imported later and applied to workspaces and users. With the exception of administration passwords, preferences are system specific. For more information, see
“Exporting and Importing Preferences” on page 74.
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Chapter 5 Administration Tool

Setting Administration Tool Preferences

To open the Preferences window:
t Choose Preferences from the File menu.
Preference Tabs
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The Preferences window contains six tabs, each containing options and default values related to an aspect of Administration Tool functionality.
Tabl e 5 describes the Preferences window tabs.
Table 5 Preference Window Tabs
Tab Specifies
Administration Administrator password. See “Setting the Administration
Password” on page 75.
User Default name, password, and access privileges for new
users. Also specifies view preferences (icon/text) for access privileges. See “Setting User Account Preferences”
on page 76.
Table 5 Preference Window Tabs (Continued)
Tab Specifies
Workspace Default name, access privileges, and size for new
workspaces. See “Setting Workspace Preferences” on
page 77.
Color User interface colors. See “Setting Workspace and
Monitor Graph Bar Colors” on page 79.
Warnings Percent used warnings for both workspaces and allocation
groups See “Setting Warning Preferences” on page 80.
Logo Logo text for the main window. See “Setting Logo
Preferences” on page 81.
Undoing or Canceling Preference Changes
If you need to undo any changes you make, the Preferences window offers three options to revert to earlier preferences or to cancel your changes:
Administration Tool Preferences Window
Click the Revert Panel button to return the preferences to their last saved values.
Click the Factory Settings button to return the preferences back to the original values set at installation time.
Click the Cancel button to close the Preferences window without saving your changes.
Saving Preference Changes
To view preference changes immediately or to apply some changes and then continue changing preferences, click the Apply button. This saves your changes without closing the Preferences window.
When you have finished making preference changes, click OK. This saves all your changes and closes the Preferences window.
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Preferences are saved locally to a file on the system on which you are running the Administration Tool. Tab le 6 shows the location of the preferences file on different system types.
Table 6 Preference File Locations
System Type File Location
File Manager or Windows client
Macintosh client System Folder/Preferences/Avid Unity Preferences
MediaNetwork installation directory (D:\Program Files\Avid Technology\AvidUnity by default)
If you want to make preferences available on other clients, you need to export your preferences to a shared drive, workspace, or floppy disk (see
“Exporting and Importing Preferences” on page 74).

Exporting and Importing Preferences

The Administration Tool allows you to export and import preferences. This allows you to save multiple preferences sets to accommodate different usage situations and multiple administrators, and to provide consistent settings across multiple systems on which the Administration Tool can be run.
Additionally, you can export preference sets to a shared drive (or workspace if you know that it will not be deleted) for import into the Administration Tool on any client in your environment.
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To export the current preference:
1. Choose Export Preferences from the File menu. The File Selection dialog box opens.
2. Select a location and name for the exported preferences file that you want to create and click OK.
To import a preference:
1. Choose Import Preferences from the File menu. The File Selection dialog box opens.
2. Navigate to and select the Preferences file that you want to import, and click OK.

Setting the Administration Password

The Administration tab of the Preferences window allows you to specify an administration password to restrict access to the Administration Tool (see “Logging In to the Administration Tool” on page 71).
Administration Tool Preferences Window
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To protect your configuration, Avid recommends that you specify an administration password the first time you use the tool after creating your data drive set. If you do not set an administration password, anyone can access the tool.
To set the administration password:
1. Choose Preferences from the File menu. The Preferences window opens.
2. Click the Administration tab.
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3. Type the current administration password (if any) and the new administration password twice (the second time for verification purposes) in the text boxes.
4. (Option) Select Enable Automatic Refresh, and enter a refresh interval.
5. Click Apply to save your new password.
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Be sure to remember the administration password. If you forget it, you can regain access to the Administration Tool by resetting the password from the Monitor Tool. For more information, see the tool’s Help system.

Setting User Account Preferences

The User tab of the Preferences window allows you to specify the default user names, passwords, and access privileges for new user accounts (and the Guest user account). You also can specify whether access privileges are displayed as icons or text in the user list display. For more information, see Chapter 8.
To set user preferences:
1. Choose Preferences from the File menu. The Preferences window opens.
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Administration Tool Preferences Window
2. Click the User tab.
3. Type the name for the user account in the Name text box.
4. Type the login password for the user account in the Password text box.
5. Choose the access privileges for the user account (No Access, Read Access, Read/Write Access, or Selected User Access) from the Access Privileges pop-up menu.
6. Select whether access privileges will be displayed as text, colored squares, or icons in the user list display from the User Access Icons area.
7. Click Apply or OK to save your changes. Alternatively, you can click Revert Panel to revert to your previous user preferences or click Cancel to close the window without saving the new preferences.

Setting Workspace Preferences

The Workspace tab of the Preferences window allows you to specify the default names, access privileges, and sizes for new workspaces. You also can specify default scaling settings for the workspace list in the Workspace tab. For more information about the Workspace tab, see Chapter 7.
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You also can set your workspace graph scaling preferences by setting them dynamically and saving them from the Workspace tab.
To set workspace preferences:
1. Choose Preferences from the File menu. The Preferences window opens.
2. Click the Workspace tab.
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3. Set new values for the preferences that you want to change:
- Type the name for the workspace in the Name text box.
- Type the size, in gigabytes, for the workspace in the Size (GB) text
box.
- Choose the access privileges for the workspace (No Access, Read
Access, Read/Write Access, or Selected Workspace Access) from the Access Privileges pop-up menu.
- If you do not want protection to be enabled by default for the
workspace, deselect the Protection Enabled option.
- Shift+select to choose a column view (either Normal or Detailed)
only for data you want to display.
Administration Tool Preferences Window
4. Click Apply or OK to save your changes. Alternatively, you can click Revert Panel to revert to your previous user preferences or click Cancel to close the window without saving the new preferences.

Setting Workspace and Monitor Graph Bar Colors

The Color tab of the Preferences window contains controls that allow you to change the color of the workspace and monitor graph bars in the Administration Tool’s UI.
To set the workspace and monitor graph bar colors:
1. Choose Preferences from the File menu. The Preferences window opens.
2. Click the Color tab.
3. Choose the graph bar element that you want to change from the Color menu.
4. Select the red, green, and blue color component values by moving the corresponding sliders. As you alter the values, the color of the selected graph bar element changes in the preview bars.
5. Select and change other graph bar elements by repeating steps 3 and 4.
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6. Click Apply or OK to save your color changes. Alternatively, you can click Revert Panel to revert to your previous color preferences or click Cancel to close the window without saving the new preferences.

Setting Warning Preferences

The Warnings tab of the Preferences window allows you to set warnings and alarms for both workspaces and allocation groups.
To set warnings preferences:
1. Choose Preferences from the File menu. The Preferences window opens.
2. Click the Warnings tab.
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3. Choose percent used values for workspace and allocation groups.
- The Workspace Management window will highlight yellow if the
warning level is exceeded.
- The Workspace Management window will highlight red if the
alarm level is exceeded.
Administration Tool Preferences Window
4. Click Apply or OK to save your changes. Alternatively, you can click Revert Panel to revert to your previous warnings preferences or click Cancel to close the window without saving the new preferences.
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You can disable these warnings if you do not want them to be active.

Setting Logo Preferences

The Logo tab of the Preferences window gives you the option to create a text logo, which displays next to the Management Window toolbar.
To set logo preferences:
1. Choose Preferences from the File menu. The Preferences window opens.
2. Click the Logo tab.
3. Type the logo text.
4. Click Apply or OK to save your changes. Alternatively, you can click Revert Panel to revert to your previous user preferences or click Cancel to close the window without saving the new preferences.
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Chapter 5 Administration Tool

Reestablishing a Connection to the File Manager

If the Administration Tool’s connection to the File Manager is disrupted during a session, the Connect icon will display an “X” mark.
To reestablish your connection to the File Manager:
1. Click the Connect icon. The Login window opens.
2. Enter your user name and password, then click OK. If the File Manager is running, you will reconnect. If the File Manager is down, you will receive an error message.
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Chapter 6

Managing Allocation Groups

Allocation groups are partitions, each containing four or more assigned data drives from the larger data drive set. This chapter describes how to create and manage allocation groups in your file system.
This chapter discusses:
The Allocation Group Management Window
Allocation Group Usage Guidelines
Creating Allocation Groups
Adding Drives to Allocation Groups
Removing Drives from Allocation Groups
Identifying Drives
Renaming Allocation Groups
Deleting Allocation Groups

The Allocation Group Management Window

You perform most allocation group operations from the Allocation Group Management window. You create new allocation groups from a separate window, which is described in “Creating Allocation Groups” on page 85.
Chapter 6 Managing Allocation Groups
The Allocation Group Management window contains two sections. The left side displays all the drives in your current selection. The right side displays a list of all available drives.
Allocation Group Management toolbar
Current allocation group Available drives
Add/Remove drive buttons
The toolbar buttons allow you to add, delete, and rename drives, as well as identify all drives or specific drives. Two context-sensitive buttons allow you to add drives to and remove drives from the allocation group.

Allocation Group Usage Guidelines

You can assign all of your data drives to one large allocation group. To further optimize performance, you can use allocation groups to configure your file system.
If your environment supports clients with very high bandwidth requirements, you will need to set up specific hardware and allocation group configurations to support them. For more information, see the Avid Unity MediaNetwork Supported Configurations.
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Creating Allocation Groups

In such an environment, you can use allocation groups to isolate clients that need very high bandwidth and thus eliminate the competition from other clients trying to access the same drives. For example, when uncompressed media is in its own allocation group and a single client is using the uncompressed media, that client is serviced independently from any other clients in the workgroup. This logic can also be applied to separating audio and video media.
In other situations, allocation groups are more flexible, allowing you to assign drives in your file system configuration to allocation groups with few limitations other than the following guidelines:
Use only one drive type (size) per allocation group.
Use a minimum of four drives per allocation group.
Divide very large data drive sets (over 60 drives) into several allocation groups to minimize the risk of two drives used in a protected workspace failing at the same time.
Creating Allocation Groups
An allocation group is a set of physical drives that form a subset of the data drive set to accommodate different drive types, clients with different data rate requirements (for instance, clients that use compressed and uncompressed media), and so on.
To create a new allocation group:
1. Open the Administration Tool, and click the Allocation Group Management button. For more information on opening the Administration Tool, see “Opening the Administration Tool” on
page 70.
2. Do one of the following:
t Click the Create New Allocation Group button. t Select New Allocation Group from the Commands menu.
The New Allocation Group dialog box opens.
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3. Type a name for the allocation group.
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4. Select all the drives you want to assign to the new allocation group (four-drive minimum) by clicking them.
If you are creating allocation groups containing specific drives in the MEDIArray II drive enclosures:
a. Click the Identify button. The drive light flashes on the drive being
identified.
b. If the identified drive is the drive you want in the MEDIArray II
drive enclosure, click the drive. If it is not the drive you wanted, select another drive.
c. Repeat steps a and b until you have selected all the drives you
want in the allocation group.
5. Click the Create button to create a new allocation group containing all the selected drives.
A dialog box opens, asking you to confirm that you want to create a new allocation group.
The new allocation group appears in the allocation group list.

Adding Drives to Allocation Groups

You can add unassigned data drives from the data drive set to an allocation group at any time to increase its storage capacity.
Adding Drives to Allocation Groups
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When you optimize, you make a copy of a file on a nearly full workspace or drive, move it to an emptier workspace or drive, then delete the original. You must maintain sufficient free space on your workspace or drive to make a copy of your largest file, or optimization will fail.
To add drives to an allocation group:
1. Open the Administration Tool, and click the Allocation Group Management button. For more information on opening the Administration Tool, see “Opening the Administration Tool” on
page 70.
2. Select the allocation group where you want to add drives.
3. Select all the drives you want to add to the allocation group by clicking them.
If you want to add specific drives from the MEDIArray II drive enclosures:
a. Click the Identify Drive button. The drive light flashes on the drive
being identified.
b. If the identified drive is the drive you wanted in the MEDIArray II
drive enclosure, click the drive name. If it is not the drive you wanted, select another drive.
c. Repeat steps a and b until you have selected all the drives you
want to add to the allocation group.
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4. Click the Add Drive button to add the selected drives to the allocation group.
A dialog box opens, asking whether you want to optimize all workspaces on the allocation group now:
Add Drive button
t Click Yes to add the drives and optimize all workspaces on the
allocation group immediately. A progress indicator appears while the optimization process
occurs.
t Click No only if, because of time constraints, you must add the
drives without an immediate optimization. You must manually optimize all workspaces on the allocation group as soon as possible afterward. (See “Optimizing Workspaces” on page 107.)
The selected drives are added to the allocation group.

Removing Drives from Allocation Groups

You can remove drives from any existing allocation group that has no workspaces on it. Drives removed from the allocation group are returned to the data drive set’s pool of unassigned data drives.
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Removing Drives from Allocation Groups
To remove drives from an allocation group:
1. Open the Administration Tool, and click the Allocation Group Management button. For more information on opening the Administration Tool, see “Opening the Administration Tool” on
page 70.
2. Select the allocation group from which you want to remove drives.
3. Select the drives that you want to remove from the drive list.
Remove Drive button
4. Click the Remove Drive button. This button is only active if at least four drives are not selected and they can accommodate all assigned workspaces.
A dialog box opens, asking whether you want to optimize all workspaces on the allocation group now:
t Click Yes to remove the drives and optimize all workspaces on the
allocation group immediately. A progress indicator appears while the optimization process
occurs.
t Click No only if, because of time constraints, you must remove the
drives without an immediate optimization of all workspaces on the allocation group. You must manually optimize all workspaces on the allocation group as soon as possible afterward. (See
“Optimizing Workspaces” on page 107.)
The selected drives are removed from the allocation group.
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Chapter 6 Managing Allocation Groups

Identifying Drives

Identifying a drive causes a light to blink on the physical drive itself. You can identify one drive, selected drives, or all drives, and then specify the number of seconds you want the light to blink.
To identify drives:
1. Open the Administration Tool, and click the Allocation Group Management button. For more information on opening the Administration Tool, see “Opening the Administration Tool” on
page 70.
2. Select the drives you want to identify.
3. Do one of the following:
t Click the Identify Drives button. t Select Identify Drive from the Commands menu.
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4. Click either the “each” or “all” button, and specify the number of seconds you want the light to blink on the drive.
- When you choose “Identify each” on a selection of drives, the light
will blink until each drive has been individually identified.
- When you choose “Identify all” on a selection of drives, the light
will blink simultaneously on all the drives.
5. Click Identify.

Renaming Allocation Groups

You can rename an allocation group at any time. Any changes you make are applied automatically in the Workspace Management window.
Renaming Allocation Groups
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The following characters are illegal in allocation group names: \, /, :, *, ?, ", <, >, and |.
To rename an allocation group:
1. Open the Administration Tool, and click the Allocation Group Management button. For more information on opening the Administration Tool, see “Opening the Administration Tool” on
page 70.
2. Select the allocation group name you want to change.
3. Click the Rename Allocation Group button. The Rename Allocation Group dialog box opens.
4. Type a new name (maximum of 27 characters).
5. Click OK.
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Chapter 6 Managing Allocation Groups

Deleting Allocation Groups

You can delete any allocation group that does not have any workspaces on it. As a result, all drives previously assigned to the allocation group return to the data drive set’s pool of unassigned data drives.
To delete an allocation group:
1. Ensure that no workspaces exist on the allocation group that you want to delete (see Chapter 7).
2. Open the Administration Tool, and click the Allocation Group Management button. For more information on opening the Administration Tool, see “Opening the Administration Tool” on
page 70.
3. Select the allocation group you want to delete.
Delete Allocation Group button
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4. Click the Delete Allocation Group button. A dialog box opens and prompts you to confirm that you really want to
delete the allocation group.
5. Click OK to confirm. The allocation group is deleted.
Chapter 7

Managing Workspaces

Workspaces are virtual volumes that exist on allocation groups and can be resized dynamically. Workspaces allow you to easily segment your data drive set to accommodate projects and users.
This chapter describes how to create, rename, and delete workspaces. It also tells you how to manipulate the amount of storage allocated to each workspace, how to move a workspace and its contents to another allocation group, and how to protect a workspace against drive failure.
This chapter discusses:
The Workspace Management Window
Creating Workspaces
Duplicating Workspaces
Adjusting Workspace Size
Renaming Workspaces
Deleting Workspaces
Protecting Workspaces
Optimizing Workspaces
Moving Workspaces
Collecting Workspace Statistics
Chapter 7 Managing Workspaces

The Workspace Management Window

You perform workspace functions from the Workspace Management window of the Administration Tool, which allows you to:
Create, delete, and rename workspaces.
Manipulate the amount of storage allocated to each workspace.
Protect a workspace against drive failure by duplicating files on more than one drive (a form of mirroring).
Monitor how much free space exists on each workspace, and how much unallocated space exists in each data drive set.
Move a workspace and its contents to another allocation group.
Graph menu buttons
Workspace menu buttons
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Allocation groups with workspace lists

Workspace List

The workspace list displays all workspaces under the allocation groups on which they reside. For more information, see “Reading the Workspace
List” on page 95 and “Changing the Workspace List Graph Display” on page 96.
Reading the Workspace List
The workspace list represents data drive set, allocation group, and workspace sizes and usage. Color coding (customizable from the Preferences window) allows each bar to represent up to four characteristics for protected workspaces. The following icons identify the protected and unprotected workspaces:
Icon Description
Unprotected workspace
The Workspace Management Window
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Protected workspace
Unprotected workspace, with some files protected
Protected workspace, with some file unprotected
You may want to synchronize files when you have either an unprotected workspace with some files protected, or a protected workspace with some files unprotected.
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For the data drive set and allocation groups, the bar colors represent:
Used space — Total drive space in the data drive set or allocation group allocated to workspaces.
Available space — Total drive space in the data drive set or allocation group still available for allocation to workgroups.
Used space Available space
Available space
Used space
Changing the Workspace List Graph Display
The workspace list graph can be customized, allowing you to display data drive set and workspace sizes by using either linear or logarithmic scales, and to adjust the scale divisions and the graph view size.
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The Workspace Management Window
Selecting a Linear or Logarithmic Graph Display
The workspace list graph can display the data drive set and workspace sizes by using one of two scales:
Scale Button Description
Linear When linear scaling is being used, the Linear
Scale button is hidden and the Log Scale button is displayed. Click the Log Scale button if you want to switch to the logarithmic scale.
Logarithmic When logarithmic scaling is being used, the Log
Scale button appears dimmed and the Linear Scale button is active. Click the Linear Scale button if you want to switch to the linear scale.
The linear scale is easier to read because each division of the scale represents an equal amount. The logarithmic scale allows you to view more information in a small space but is harder to read.
Scaling the Graph
In either scale, numeric divisions are displayed in gigabytes (GB).
To increase or decrease the size of the graph view, do one of the following:
t Click the Increase Scale or Decrease Scale button t Select Increase Scale or Decrease Scale from the Commands menu.
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Display Detailed Workspaces
You can display your workspaces using either a Normal View or a Detailed View. Normal View is workspace name, workspace size, and the graph bars. Detailed View is all the columns that can be displayed (which can be set in Preferences) such as size, available space, maximum space, percentage used, mirrored, and so on.
To switch between a normal view and a detailed view:
t Click the Display Detailed View button.

Creating Workspaces

New workspaces inherit their attributes (name, size, and access privileges) from the Workspace tab preferences or when you click the Save Settings button. For more information, see “Setting Workspace Preferences” on
page 77.
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To create a new workspace:
1. Open the Administration Tool, and click the Workspace Management button. For more information on opening the Administration Tool, see
“Opening the Administration Tool” on page 70.
2. Do one of the following:
t Click the Create New Workspace button. t Select Create New Workspace from the Commands menu.
The New Workspace window opens.

Duplicating Workspaces

3. Select the allocation group on which you want to create the workspace.
4. Type a name for the workspace.
5. Type a size for the workspace. The maximum size allowed is listed next to the text box.
6. Click to select Protected or Unprotected.
7. Set the Access to all user(s) privileges.
8. Click Create.
Duplicating Workspaces
When you duplicate workspaces, they inherit the attributes (name, size, and access privileges) of the workspace from which they were created.
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The contents of the original workspace are not duplicated.
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To duplicate a workspace:
1. Open the Administration Tool, and click the Workspace Management button. For more information on opening the Administration Tool, see
“Opening the Administration Tool” on page 70.
2. Select the workspace you want to duplicate.
3. Do one of the following:
t Click the Duplicate Workspace button. t Select Duplicate Workspace from the Commands menu.
The New Workspace window opens, with all the settings set for the workspace you selected.
4. Click Create. The new workspace has the same name as the original with the lowest
available integer as a suffix (for example, a duplicate of workspace Original Name will be named Original Name 1) and inherits the access privileges and size of the original workspace.
If there is no room for a workspace of the same size as the original, the operation fails and displays a “Not enough unallocated space on the partition” error message.

Adjusting Workspace Size

There are occasions when you must change the size of workspaces. For example, you might need to make a workspace larger to create room for a digitize procedure planned for later in the day or for some new media files. Alternatively, you might need to make a workspace smaller to create space for other workspaces or to reserve storage for another day.
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Do not adjust workspaces while clients are creating files or files are being written to them. You can select multiple workspaces and adjust them at the same time.
The workspace list allows you to select workspaces for renaming, deletion, and moving to another allocation group. It also allows you to manipulate workspace size.
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