Pinnacle Systems Unity ISIS - 1.1 Administrator’s Guide
Avid Unity ISIS
Administration Guide
™
make manage move | media
™
Avid
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2
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Avid Unity ISIS Administration Guide • 0130-07549-01A • May 2006
4
Contents
Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Who Should Use This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Accessing the Online Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
How to Order Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Chapter 1 Installing Your Avid Unity ISIS Software . . . . . . . . . . . . . . . . . . . . . . . . . 17
Installing the Avid Unity ISIS System Director Software . . . . . . . . . . . . . . . . . . . . . . 17
Initializing the Avid Unity ISIS System Director. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Configuring the Avid Unity ISIS Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Chapter 2 Configuring Your Avid Unity ISIS Software. . . . . . . . . . . . . . . . . . . . . . . 21
Management Tasks and General Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . 21
System Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using the Administrator Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Before Performing Administrative Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Opening the Administrator Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Logging Out of the Administrator Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Accessing the Help System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Understanding the Administrator Tool Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Command Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Storage Elements Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Chassis Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Storage Groups Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Workspaces Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Users Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
User Groups Option. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Devices Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Bandwidth Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Connection Status Option. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Preferences Option. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Orphaned Elements Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Organizing Display Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Moving and Rearranging Columns. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Showing and Hiding Columns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Sorting Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Filtering the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Chapter 3 Managing the Storage Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Accessing the Storage Elements Dialog Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Storage Elements Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Storage Element Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Adding Storage to the Media Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Adding Storage Elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Rectifying Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Removing Storage Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Removing Storage Elements from the Media Network . . . . . . . . . . . . . . . . . . . . . . 52
Identifying Storage Elements Prior to Removal. . . . . . . . . . . . . . . . . . . . . . . . . 54
Removing Storage Elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Removing Disconnected Storage Elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Accessing the Orphaned Elements Dialog Box. . . . . . . . . . . . . . . . . . . . . . . . . 57
Removing Orphaned Storage Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Upgrading Storage Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Managing the Avid Unity ISIS Chassis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Accessing the Chassis Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Chassis Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Upgrading Chassis Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Removing Chassis from the Chassis List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
6
Chapter 4 Configuring and Managing Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Accessing the Storage Groups Dialog Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Storage Group Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Managing Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Storage Group Usage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Creating Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Adding Storage Elements to Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Removing Storage Elements from Storage Groups. . . . . . . . . . . . . . . . . . . . . . 80
Adding Storage Elements from Another Storage Group . . . . . . . . . . . . . . . . . . 82
Adding Storage Elements Previously Used with Another Network . . . . . . . . . . 84
Deleting Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Chapter 5 Managing Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Allocating Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Accessing the Workspaces Dialog Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Using the Workspaces List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Using the Graphical Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Workspaces Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Creating New Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Duplicating Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Adjusting Workspace Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Renaming Workspaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Protecting Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Workspace Protection Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Setting Workspace Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Redistributing Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Redistribution Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Redistributing Files Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Moving Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Managing Workspace Access Privileges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Setting Workspace Access Privileges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Deleting Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
7
Chapter 6 Managing Client Accounts and Access Privileges . . . . . . . . . . . . . . . . 111
Creating Client Accounts for Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Accessing the Users Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
User Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Creating User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Duplicating Client Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Creating Client Accounts for Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Accessing the Groups Dialog Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Group Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Creating User Group Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Creating Client Accounts for Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Accessing the Device Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Device Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Creating Device Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Modifying Client Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Deleting Client Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Removing Clients from the Avid Unity ISIS Media Network . . . . . . . . . . . . . . 131
Changing Access Privileges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Setting System Preferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Chapter 7 Monitoring Bandwidth Usage and System Status. . . . . . . . . . . . . . . . . 135
Monitoring Client Bandwidth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Accessing the Bandwidth Monitor Dialog Box. . . . . . . . . . . . . . . . . . . . . . . . . 136
Understanding Bandwidth List Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Scaling the Bandwidth List Graph Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Removing Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Monitoring System Connection Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
The Connection Status Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Accessing the Connection Status Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . 140
Disconnecting Components from the System . . . . . . . . . . . . . . . . . . . . . . . . . 140
8
Chapter 8 Configuring Failover Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Adding a System Director to an Existing File System. . . . . . . . . . . . . . . . . . . . . . . 144
Setting IP Addresses for Existing and New System Directors . . . . . . . . . . . . . 144
Setting Up the Failover Connection on the Existing System Director . . . . . . . 145
Setting Up the Failover Connection on the New System Director . . . . . . . . . . 148
Validating the Connections Between Existing and New System Directors . . . 150
Configuring the Virtual Addresses for Existing and New System Directors . . . 152
Creating a New Standby File System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Starting the Existing and New System Directors . . . . . . . . . . . . . . . . . . . . . . . 153
Creating Failover with two New Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Setting the IP Addresses for First and Second System Directors . . . . . . . . . . 154
Setting Up the Failover Connection on the First System Director . . . . . . . . . . 155
Setting Up the Failover Connection on the Second System Director. . . . . . . . 157
Validating the Connections Between First and Second System Directors. . . . 159
Configuring the Virtual Addresses for First and Second System Directors . . . 161
Creating a New File System on the System Directors . . . . . . . . . . . . . . . . . . . 162
Starting the First and Second System Directors . . . . . . . . . . . . . . . . . . . . . . . 162
Stopping and Starting System Directors During Failover . . . . . . . . . . . . . . . . . . . . 162
Appendix A Avid Unity ISIS System Director Control Panel. . . . . . . . . . . . . . . . . . . 165
Starting the System Director Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
System Director Status Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Performance Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Status Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Starting and Stopping the System Director . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Resetting the Event Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Configuration Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Starting and Stopping the System Director . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Configuring General Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Working with File System Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Opening the System Director Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Active Clients Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
MetaData Status Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Advanced Settings Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
9
Appendix B Advanced Support Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
System Administration Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Changing the Administration Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Setting up Error Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Configuring the E-mail Error Notification Service . . . . . . . . . . . . . . . . . . . 181
Setting Up E-mail Error Notification Contacts. . . . . . . . . . . . . . . . . . . . . . 183
Configuring the Error Notification Parameters . . . . . . . . . . . . . . . . . . . . . 185
Starting and Stopping the Health Monitoring Service . . . . . . . . . . . . . . . . . . . 185
Using the Profile Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
System Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
System Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Using System Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Accessing the Logging Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Viewing Event Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Clearing Event Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Avid Unity ISIS Log Aggregator Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Using the Avid Unity ISIS Log Aggregator Tool. . . . . . . . . . . . . . . . . . . . . . . . 194
Creating Aggregate Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Viewing Aggregate Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Avid Unity ISIS Disk Tester Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Avid Unity ISB Connection Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Avid Unity ISIS Switch Manager Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
General Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Installers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Avid Unity ISIS Agents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Understanding the Agent Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
System Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Stopping and Starting Storage Elements . . . . . . . . . . . . . . . . . . . . . . . . . 212
Viewing System Information for Individual Chassis Switches. . . . . . . . . . 213
Setting Chassis Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Statistics Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
10
Tools Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Using the Console View Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Logging Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Using Agent Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Viewing Agent Event Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Clearing Agent Event Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Disabling Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Saving Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Viewing and Deleting Saved Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Advanced Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Appendix C Avid Unity ISIS System Monitor Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Using the Avid Unity ISIS System Monitor Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Accessing the Avid Unity ISIS System Monitor Tool . . . . . . . . . . . . . . . . . . . . 228
Configuring the System Monitor Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Viewing Information in the System Monitor Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Displaying Rack Configurations in Separate Windows . . . . . . . . . . . . . . . . . . 233
Understanding the System Monitor Display . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Using System View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Using Blade Identification View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Using Chassis Identification View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Using IP Addresses View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Using Temperatures View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Using Upgrades View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Modifying the System Monitor Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Saving the System Monitor Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Appendix D Using Avid Unity ISIS Client Manager . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Connecting to the Avid Unity ISIS Media Network . . . . . . . . . . . . . . . . . . . . . . . . . 240
Adding a Remote Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Changing Your Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Accessing the Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
11
Mounting and Unmounting Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Using the Workspace Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Sorting and Filtering the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Configuring Workspace Drive Letter Assignments . . . . . . . . . . . . . . . . . . . . . 249
Testing Your Avid Unity ISIS Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Using the Avid PathDiag Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Setting Up a Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Running the Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Adjusting Workspace Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Protecting and Unprotecting Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Setting Bandwidth Reservations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Performing Administrative Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Setting Display Properties in the Client Manager . . . . . . . . . . . . . . . . . . . . . . 260
Clearing Cached Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Using Logs and Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Appendix E Avid PathDiag Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Starting Avid PathDiag Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Understanding the PathDiag Tool Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Setting Up Your Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Setting Up a Standard Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Setting Up a Custom Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Setting Up a Network Connectivity Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Starting and Stopping the Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Interpreting the Test Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
12
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Using This Guide
The Avid Unity ISIS™ (Infinitely Scalable Intelligent Storage) media network provides a
high-performance distributed file system that contains high-capacity shared media storage
for workgroups of connected Avid
®
editing workstations.
n
This document describes the features for all Avid Unity ISIS media networks. Therefore,
your system might not contain certain features that are covered in the documentation.
Who Should Use This Guide
This administration guide is intended for system administrators responsible for the setup and
day-to-day management of an Avid Unity ISIS media network, as well as for users who need
to access workspaces on the network. You should have a basic understanding of how to use
and manage the Windows
familiar with basic workgroup and network concepts.
®
operating system and Mac OS® X systems, and you should be
Symbols and Conventions
Avid documentation uses the following symbols and conventions:
Symbol or Convention Meaning or Action
n
c
A note provides important related information, reminders,
recommendations, and strong suggestions.
A caution means that a specific action you take could cause harm to
your computer or cause you to lose data.
w
> This symbol indicates menu commands (and subcommands) in the
A warning describes an action that could cause you physical harm.
Follow the guidelines in this document or on the unit itself when
handling electrical equipment.
order you select them. For example, File > Import means to open the
File menu and then select the Import command.
Using This Guide
Symbol or Convention Meaning or Action
t
(Windows), (Windows only),
(Macintosh), or (Macintosh
only)
Italic font Italic font is used to emphasize certain words and to indicate variables.
Courier Bold font
Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the
If You Need Help
If you are having trouble using the Avid Unity ISIS Administrator tool:
1. Retry the action, carefully following the instructions given for that task in this guide. It
is especially important to check each step of your workflow.
2. Check for the latest information that might have become available after the
documentation was published in one of two locations:
- If the latest information for your Avid product is provided as printed release notes,
they ship with your application and are also available online.
This symbol indicates a single-step procedure. Multiple arrows in a
list indicate that you perform one of the actions listed.
This text indicates that the information applies only to the specified
operating system, either Windows XP or Macintosh
Courier Bold font identifies text that you type.
mouse action. For example, Ctrl+drag.
®
OS X.
n
14
- If the latest information for your Avid product is provided as a ReadMe file, it is
supplied in your Avid application folder as a PDF document (ReadMe.pdf) and is
also available online.
You should always check online for the most up-to-date release notes or ReadMe because
the online version is updated whenever new information becomes available. To view these
online versions, select ReadMe from the Help menu. or visit the Knowledge Base at
www.avid.com/readme.
3. Check the documentation that came with your Avid application or your hardware for
maintenance or hardware-related issues.
4. Visit the online Knowledge Base at www.avid.com/onlinesupport. Online services are
available 24 hours per day, 7 days per week. Search this online Knowledge Base to find
answers, to view error messages, to access troubleshooting tips, to download updates,
and to read/join online message-board discussions.
Accessing the Online Library
The Avid Unity ISIS Online Library DVD-ROM contains all the product documentation in
PDF format. You can access the library from the Online Library DVD-ROM.
Accessing the Online Library
n
You will need Adobe® Acrobat® Reader® to view the documentation online. You can
download the latest version from the Adobe Web site.
To access the online library from the Online Library DVD-ROM:
1. Insert the Online Library DVD-ROM into the drive.
2. Double-click the Mainmenu file.
How to Order Documentation
To order additional copies of this documentation from within the United States, call Avid
Sales at 800-949-AVID (800-949-2843). If you are placing an order from outside the United
States, contact your local Avid representative.
Avid Training Services
Avid makes lifelong learning, career advancement, and personal development easy and
convenient. Avid understands that the knowledge you need to differentiate yourself is always
changing, and Avid continually updates course content and offers new training delivery
methods that accommodate your pressured and competitive work environment.
To learn about Avid's new online learning environment, Avid Learning
Excellerator
™
(ALEX), visit www.learn.avid.com.
For information on courses/schedules, training centers, certifications, courseware, and
books, please visit www.avid.com/training or call Avid Sales at 800-949-AVID
(800-949-2843).
15
Using This Guide
16
Chapter 1
Installing Your Avid Unity ISIS Software
This section describes what you need to do to install and initialize the Avid Unity ISIS
software for the System Director, the software that sets up and manages the storage groups
and workspaces on your Avid Unity ISIS media network. This software is supplied on a
DVD-ROM in the Avid Unity ISIS installation kit.
For more information, see the following topics:
• Installing the Avid Unity ISIS System Director Software
• Initializing the Avid Unity ISIS System Director
• Configuring the Avid Unity ISIS Software
Installing the Avid Unity ISIS System Director Software
You must install Avid Unity ISIS software on the System Director that manages your media
storage system. You can also install the client software on any client attached to the
Avid Unity ISIS media network.
The Avid Unity ISIS installation software is included on the Avid Unity ISIS DVD-ROM.
For specific instructions on installing the software, see the Avid Unity ISIS Setup Guide. For
any updates in the information about installation, see the Avid Unity ISIS ReadMe that
comes with your system.
Initializing the Avid Unity ISIS System Director
Before you log on to the Avid Unity ISIS System Administrator, you need to initialize your
system by creating an active partition on the System Director’s main drive. This step is
necessary in order to build an Avid Unity ISIS file system that maintains the data on
attached storage elements and system metadata.
Chapter 1 Installing Your Avid Unity ISIS Software
To create an active partition:
1. Select Start > Programs > Avid Unity ISIS System Director > System Director Control
Panel.
The Avid Unity ISIS System Director Control Panel opens.
18
2. Click the Configuration tab.
3. In the Server Control Operations area, click Stop Server.
A confirmation message box opens.
4. Click OK.
The System Director stops.
5. In the Major File System Operations area, click Create New Active.
A confirmation message box opens.
6. Click OK.
An active partition is created, and the System Director starts.
7. In the Configuration area, click General Configuration.
The General Configuration Options dialog box opens.
Configuring the Avid Unity ISIS Software
8. Type a name for the Virtual System Director. This name should be different from the
network node name for the System Director.
9. Click OK.
10. Click Close.
Configuring the Avid Unity ISIS Software
You need to configure the Avid Unity ISIS software to establish a functioning media
network. This configuration requires that you do the following:
• Add the storage elements to the media network (see “Managing the Storage Hardware”
on page 37).
• Create a storage group (see “Configuring and Managing Storage” on page 71).
• Create a workspace (see “Managing Workspaces” on page 87).
• Create user accounts (see “Managing Client Accounts and Access Privileges” on
page 111).
For more information about the Avid Unity ISIS software and the Avid Unity ISIS System
Administrator tool, see “Configuring Your Avid Unity ISIS Software” on page 21.
19
Chapter 1 Installing Your Avid Unity ISIS Software
20
Chapter 2
Configuring Your Avid Unity ISIS Software
Avid Unity ISIS allows you to manage very large amounts of storage that multiple clients
can access to share video, audio, and effects media in an intuitive, collaborative
environment.
This section provides an overview of the configuration factors you need to consider, the
tasks you need to perform, and the tool you use to manage storage groups, clients, and
workspaces.
For more information, see the following topics:
• Management Tasks and General Considerations
• System Capacity
• Using the Administrator Tool
• Understanding the Administrator Tool Interface
Management Tasks and General Considerations
The responsibilities of an administrator include the following:
• Initial setup and configuration of the workgroup: You must configure the storage
elements, as well as one or more storage groups, workspaces, and user accounts.
• Day-to-day administration: You probably need to reconfigure your network to
accommodate new users and evolving projects.
Avid Unity ISIS also provides monitoring functionality that allows you to check total
system activity as well as that of each connected client.
• Troubleshooting: When problems occur with the storage hardware, the System Director,
or a client, you need to diagnose the problem and, if possible, fix it. Avid Unity ISIS
provides easy-to-understand error, warning, and informational messages that inform you
of problems, as well as tools that help you diagnose and fix problems.
Chapter 2 Configuring Your Avid Unity ISIS Software
How you answer the following strategic questions determines your priorities when making
configuration decisions and trade-offs (possibly affecting several aspects of your
configuration).
• What is your site type?
Broadcast and post-production editing suites, for instance, require very different
administration requirements, particularly in terms of workspace-access restrictions and
how often you need to reconfigure workspaces and users. For more information on
managing workspaces, see “Managing Workspaces” on page 87.
• Does your workgroup include uncompressed clients, multiple-stream clients, or high
definition clients?
If so, you will need to set up special hardware and storage group configurations. For
more information on managing storage groups, see “Configuring and Managing
Storage” on page 71.
• Will your client users be working on individual projects with their own media or will
they be collaborating on team projects that use the same source media?
These factors affect how you should allocate workspaces and user accounts. For more
information on managing users and user groups, see “Managing Client Accounts and
Access Privileges” on page 111.
• Which is more important at your site: the integrity and speed at which your media can
be recovered in the event of hardware failure or maximizing available storage space?
Avid recommends that you always use protection to avoid data loss. However, these
factors determine whether you will want to protect your workspaces.
• Is security more important than ease of access at your site?
Individual password user accounts combined with tightly controlled workspace access
privileges provide the most security at the cost of restricting user flexibility. For more
information on managing user accounts and access privileges, see “Managing Client
Accounts and Access Privileges” on page 111.
System Capacity
An Avid Unity ISIS media network provides up to 192 terabytes (TB) of storage, or 96 TB
of mirrored storage, distributed across storage elements — such as Avid Unity ISIS storage
blades (ISB). The Avid Unity ISIS Engine — the chassis holding the ISBs, the ISIS
Integrated Switch (ISS), the ISIS Integrated Expansion switch (IXS), power supplies, and an
internal midplane — can use either 250 GB drives or 500 GB drives.
22
The System Director handles file management for the system, which supports a
configuration including the following:
• 2,500,000 to 3,000,000 files; however, the maximum number of files depends on the
number of directories, the number of files in directories, the number of System
Directors, and the length of file names
• At least 10,000 files in a directory, although individual client accounts might require
restrictions on files and directories based on performance issues
• Up to 300 clients (150 active clients), each using dual-stream video and up to 8 tracks of
audio
Using the Administrator Tool
You use the Avid Unity ISIS System Administrator tool for the configuration and day-to-day
administration of workspaces, clients, and storage groups. The tool also allows you to
monitor your system’s activity.
Using the Administrator Tool
n
To use the Administrator tool, you need to have Macromedia® Flash® Player installed on
your system.
You open the Administrator tool from the Avid Unity ISIS Home page, which also allows
you to access the following support tools:
• System Monitor tool (see “Avid Unity ISIS System Monitor Tool” on page 227)
• Log Aggregator tool (see “Avid Unity ISIS Log Aggregator Tool” on page 194)
• Switch Manager tool (see “Avid Unity ISIS Switch Manager Tool” on page 203)
• Disk Tester tool (see “Avid Unity ISIS Disk Tester Tool” on page 198)
• ISB Connection Analyzer tool (see “Avid Unity ISB Connection Analyzer Tool” on
page 201)
This section provides an overview of the Administrator tool. For more information, see the
following topics:
• Before Performing Administrative Functions
• Opening the Administrator Tool
• Logging Out of the Administrator Tool
• Accessing the Help System
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Chapter 2 Configuring Your Avid Unity ISIS Software
Before Performing Administrative Functions
It is critical that clients unmount workspaces when you do the following:
• Stopping and restarting the System Director (unmount all workspaces)
• Rebooting the System Director (unmount all workspaces)
• Changing users’ or user groups’ access (unmount only the affected workspaces)
c
If a client is using a workspace when it is taken offline, the connection to the workspace
is broken and data might be lost.
Opening the Administrator Tool
The Administrator tool runs as a Web service on the System Director. This allows you to
open the Administrator tool from any system that has an Ethernet connection to the System
Director, as well as from the System Director itself.
c
n
Performing administrative functions on more than one Administrator tool at the same
time can cause unexpected results. For example, if two administrators are deleting the
same user account at the same time, a second user account might also be accidentally
deleted.
When you start the Administrator tool, the Login dialog box opens. If you have specified an
administration password (see “Modifying Client Accounts” on page 128), the Administrator
tool prompts you to supply that password to log in. If you type the wrong password, an error
message appears and the Login dialog box reappears.
When you first install the Avid Unity ISIS software, the login password is blank by default.
To set a password for the administrator, follow the procedure described in “Changing the
Administration Password” on page 180.
Regular users cannot log in to the Administrator tool. However, they can view certain
information about the network through the Client Manager. For more information about the
Client Manager, see “Using Avid Unity ISIS Client Manager” on page 239 or the
Avid Unity ISIS Quick Start Card. The Avid Unity ISIS Client Manager User’s Guide is also
included in the Avid Unity ISIS Online Library as a separate document.
24
To open the Administrator tool:
1. Open your Web browser.
2. In the address bar of your browser, do one of the following:
Using the Administrator Tool
n
n
t Type
t Type
If any Web site certification warnings open, click Yes to accept the certificate. If you are not
sure about the security requirements of your media network, see your system administrator.
The Login dialog box for the Administrator tool opens.
3. Type your password.
For information on changing the administrative password, see “Changing the
Administration Password” on page 180.
4. Click the Login button.
The Avid Unity ISIS Home page opens.
https://[System Director IP address]:5015
https://172.20.22.122:5015
https://[System Director network pathname]:5015
https://AvidSysDir01:5015.
.
— for example,
— for example,
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Chapter 2 Configuring Your Avid Unity ISIS Software
5. Do one of the following:
t Click Administration.
n
You can also click the Administration icon.
t Click the Quick Launch menu and select Administration.
The Administrator tool opens.
Logging Out of the Administrator Tool
You can log out of the Administrator tool at any time by using the Logout button in the Tabs
area.
To log out of the Administrator tool:
t Click the Logout button.
Accessing the Help System
You can get comprehensive task-oriented, background, and reference information through
the Administrator tool Help.
To open the Help:
t Click the Help button.
The Help displays in a separate browser window.
26
Understanding the Administrator Tool Interface
Understanding the Administrator Tool Interface
The Administrator tool, which you can run on the System Director or on any Ethernetattached client, has a user interface where controls are grouped by function and are
displayed by clicking the appropriate buttons.
Tabs
Command
menu
System
Details
area
Main display area
The Administrator tool is divided into the following areas:
Details area
Toolbar
• The Command menu, which contains the options used for basic management functions.
You can access different Command functions by clicking the tabs at the top of the
Administrator tool.
Two system options at the bottom of the menu allow you to access the Help and to log
out from the Administrator tool.
• The System Details area, which summarizes information about the status of your
Avid Unity ISIS media network.
• The Main display area, which displays information about your network and allows you
to configure its components
• The Details area, which displays information about the system and allows you to modify
its components
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Chapter 2 Configuring Your Avid Unity ISIS Software
n
You can hide the Details area by clicking the Close button.
Buttons accessible from the toolbar change depending on the active dialog box. For more
information on the Administrator tool interface, see the following topics:
• “Command Menu” on page 28
• “System Options” on page 33
• “Sorting Information” on page 34
Command Menu
The Command menu opens dialog boxes in the Main display area that allow you to
configure your network and to perform a full range of administrative tasks from the
Administrator tool, including the following:
• Creating workspaces and storage groups
• Adding, deleting, and modifying client accounts
• Setting access privileges
• Setting and monitoring bandwidth usage
• Displaying information about clients and system usage
• Performing other administrative tasks, such as logging or monitoring
Action
marker
28
In addition, some Command menu selections display action markers that flash to indicate
issues that require administrative attention, such as a change in storage element
performance.
Understanding the Administrator Tool Interface
The following table summarizes the color coding used by the action markers:
Color Coding for Action Markers
Marker Color Description
White Indicates that no storage element has been bound to the System Director, or that
there are no storage groups or workspaces created yet
Blue Indicates that an installation or software upgrade is in progress
Orange Indicates a failed software installation or upgrade, or a hardware error
Yellow Indicates a potential problem with an Avid Unity ISIS component. It also
indicates a redistribution is in progress. For more information, see the sections on
the appropriate Administrator tool functions
At the top of the Command menu are tabs for the support functions. These tabs list menu
options that allow you to access additional information about your system and to perform
certain administrative tasks, such as monitoring and logging. For more information on the
Support tabs, see “Avid Unity ISIS System Director Control Panel” on page 165 and
“Advanced Support Tools” on page 179.
The Command menu selections are described in the following sections.
Storage Elements Option
Selecting the Storage Elements option opens the Storage Elements dialog box. This allows
you to manage the storage elements connected to your media network. You use the Storage
Elements dialog box to perform the following functions:
• Add storage elements to the media network
• Remove storage elements from the media network
For more information on the Storage Elements dialog box, see “Managing the Storage
Hardware” on page 37.
Chassis Option
Selecting the Chassis option opens the Chassis dialog box, which allows you to view basic
information about your storage element and switch blade hardware and to perform the
following functions:
• Display a list of all chassis connected to the media network
• Display information on the storage elements and switch blades in the chassis
• Upgrade all storage elements and switch blades in the chassis
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Chapter 2 Configuring Your Avid Unity ISIS Software
• Upgrade individual storage elements and switch blades in the chassis
• Remove inactive chassis from the Chassis list
For more information on the Chassis dialog box, see “Managing the Storage Hardware” on
page 37.
Storage Groups Option
Selecting the Storage Groups option opens the Storage Groups dialog box. This allows you
to set up and administer storage groups. You use the Storage Groups dialog box to perform
the following functions:
• Display a list of storage groups
• Create, rename, and delete storage groups
• Add storage elements to storage groups
• Remove storage elements from storage groups
For more information on the Storage Groups dialog box, see “Configuring and Managing
Storage” on page 71.
Workspaces Option
30
Selecting the Workspaces option opens the Workspaces dialog box, which allows you to
view information about each workspace and to perform the following functions:
• Create a workspace
• Delete a workspace
• Rename a workspace
• Set the protection state for a workspace
• Set user access for a workspace
• Move a workspace to another storage group
• Resize a workspace
For more information on the Workspaces dialog box, see “Managing Workspaces” on
page 87.
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